I reset my phone so I can start anew (I do it on a whim sometimes). It did delete apps/accounts that I had installed and signed into. However, I noticed the regular factory reset option didn't delete the entirety of my personal data as I can still find folders associated with my old apps, with data in them of course. For example, I had Zedge installed and I can still find my download wallpapers in the Zedge folder.
Is there a way to fully delete personal data? Must I go into recovery or use the software repair option in the PC suite?
Run_dawn10 said:
I reset my phone so I can start anew (I do it on a whim sometimes). It did delete apps/accounts that I had installed and signed into. However, I noticed the regular factory reset option didn't delete the entirety of my personal data as I can still find folders associated with my old apps, with data in them of course. For example, I had Zedge installed and I can still find my download wallpapers in the Zedge folder.
Is there a way to fully delete personal data? Must I go into recovery or use the software repair option in the PC suite?
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Repair and delete data with PC Companion or Flashtool FTF
PC Companion is your best option if you are not familiar with Flashtool
PC Companion http://support.sonymobile.com/global-en/xperiaz3/
Make sure you clear the internal storage when you reset the phone
Thanks for the suggestions. I went back into the reset menu and noticed I didn't check the format device storage option. I'll keep that in mind as I still have loose files hanging about....
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My PC windos xp crashed and lost my backed up contacts,schedules ect.. The problem now is that my XV6800 will not connect to my PC or any PC at all. So I ran SPB backup to back up the entire content of my phone.
my question: Is this safe to hard reset at this point and retrieve all my contacts?
Spb backup automatically softresets everytime u backup PIM, emails, or even system data. I ever tried to full backup my device, and it needed very long long time to finish, then i canceled it
What if I re-flash? Its been a while since Ive done that and I dont remember if I lose my contacts, schedules..ect.
ripsurfer08 said:
My PC windos xp crashed and lost my backed up contacts,schedules ect.. The problem now is that my XV6800 will not connect to my PC or any PC at all. So I ran SPB backup to back up the entire content of my phone.
my question: Is this safe to hard reset at this point and retrieve all my contacts?
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I don't really see why you need to hard reset; your pc is screwed up, so you want hard reset to retrieve contents from a backup? It makes no sense to me, I'm afraid.
You probably just need to delete your active sync partnership and then re-connect with your phone. Backing up then hard resetting then restoring is going to just get you right back where you are now.
If you reflash you´ll loose all your info, but if you have a back up on your sd card no problem (of course reflash with SD card out!)
aha, i've just got your point Try to backup system data, my documents, PIM, and emails. Then u dont need to worry to lose those files (including all apps u installed).
But backing up those files, it doesnt mean u can restore photos or maybe files installer in your SD card. U will need another tool if u delete your photos and files from SD card accidentaly. I forget the name for this tool but u can check it here
HTH
Farmer Ted said:
I don't really see why you need to hard reset; your pc is screwed up, so you want hard reset to retrieve contents from a backup? It makes no sense to me, I'm afraid.
You probably just need to delete your active sync partnership and then re-connect with your phone. Backing up then hard resetting then restoring is going to just get you right back where you are now.
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I got a totaly new PC Harddrive.. and its not just my PC. It doesnt matter what PC I use. my phone just wont be recognized even as a mass storage on any PC ..so its the Phone.
well I did a hard reset and re-flashed with the same ROM and was able to restore my file using SBP backup... however windos xp still will not recognize my phone .. any other sugestions out there?
I thought I'd ask this again. If I use the Odin3 app.It sets my system back to factory settings but all the folders are still there from before (Titanium backup, espn crap etc) and I wanted to play from the out of the box level..no extra folders and stuff. How to I go about what I'm guessing is the equivalent of a format and reinstall.
Master Clear?
how about the built in reset function?
I don't know, but I can rule out the factory reset in Settings->Privacy->Factory data reset. This reset will not restore apps you've deleted, and won't delete files that are on the internal storage.
I recently reset my phone using the steps outlined in verizons preferred and alternate method with the same results. I made sure to uncheck the box to allow google to backup and restore my files/preferences/apps. But when i look on the phone storage there are remnants of OLD programs (folders) and a couple of pictures, all of which i had assumed would be gone after the factory reset. What did i do wrong? How do i know which folders the phone actually uses, and which are crap that i can delete?
A factory reset won't clear your internal storage. Your best bet is to backup everything you need off of the internal storage, and then delete everything and restore what you backed up.
so hypothetically, everything listed in "device storage" when browsing the phone files is not required for the phone to work? I delete everything in the device storage and still factory reset the phone?
EDIT: WHO KNEW! i deleted the files in storage and it still went through the factory reset just fine. i now have a phone again, not a brick. TY. I guess i was just too cowardly to try it without asking first.
Correct, some apps store data on the internal storage, and that is the folders you are seeing. If you delete them all anything that is coming from an app you use will be recreated when it is needed.
I'm trying to transfer app data from my rooted Nexus 6 to my stock Galaxy S8+. The Nexus 6 is on Oreo, and the Galaxy is on Nougat. As far as I know, Helium is the only method for backing up application data without root access.
Unfortunately, out of the 24 apps that I'm trying to back up, only 11 apparently worked. And yet they would ONLY backup to internal storage. I repeatedly get an unspecified, generic error when trying to back them up to the cloud. So I was forced to use internal storage. I then transferred the carbon folder to my PC, and then copied it to my new phone, but the backups aren't recognized.
I tried rooting the Galaxy, which worked fine, but after a few hours, somehow it randomly rebooted and got stuck booting to upload mode every time no matter what I did. So I had to load download mode and restore it to stock. I was pissed, to say the least, as I had spent well over an hour restoring and setting it up. If I could, I'd just copy over my TB folder from the Nexus again, and go from there, but that's not a viable option. I'm leery of rooting it again.
And before anyone asks, yes, I checked the permissions, and they were already all enabled, storage access included. I'm pretty sure it has to do with the fact that the app hasn't been updated since October 2016. Though one reviewer mentions that it works on Oreo just fine. Any suggestions?
Anyone?
I have tried to transfer apps and data just like what you did with Helium. I found some phone changed backup files when they were been copied from internal storage to PC. The solution was to compress them to a RAR file, then extracted it after copying to PC or new phone, so it could be recognized and restored.
The problem is some apps are "disallowed" to be backup, only part of them can be.
ypsilonn said:
I have tried to transfer apps and data just like what you did with Helium. I found some phone changed backup files when they were been copied from internal storage to PC. The solution was to compress them to a RAR file, then extracted it after copying to PC or new phone, so it could be recognized and restored.
The problem is some apps are "disallowed" to be backup, only part of them can be.
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So you compressed them on the phone, copied them to the new one, and extracted them again? Then ran Helium?
Yes. Of course you can extract it on PC and then copy to the new phone, too.
And here are other key points:
1.The USB mode must be PTP, not MTP.
2.Helium can only restore data of apps, not including apps themselves, even though it says it can. To solve this problem, you can use another backup app to restore the apps to the new phone, then restore the backup files made by Helium.
ypsilonn said:
Yes. Of course you can extract it on PC and then copy to the new phone, too.
And here are other key points:
1.The USB mode must be PTP, not MTP.
2.Helium can only restore data of apps, not including apps themselves, even though it says it can. To solve this problem, you can use another backup app to restore the apps to the new phone, then restore the backup files made by Helium.
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Click to collapse
OK, cool. I will try that out next time I have to wipe/restore my phone.
hello,
i have a problem with MI4. I have forgotten pattern lock code .
When i turn on phone in TWRP mode to reset factory settings, i discovered possibility of backup data, system, etc.
i connect flash drive by OTG cable, and successfully done it.
I made factory settings reset, open TWRP again, and want to bring copy back, but when I choose pendrive, phone not see any files to bring them back
Do you know maybe a reason? How to fix it?
Is there any specific folder path in which files should be?
Ps. There is also strange things. When I choose file manager and sdcard there are all my files before reset. Don`t understand it at all.
How can I move them, for example, to flash drive?