[Q] Verizon Moto Razr Maxx has remnants of old installs after factory reset. - RAZR HD Q&A, Help & Troubleshooting

I recently reset my phone using the steps outlined in verizons preferred and alternate method with the same results. I made sure to uncheck the box to allow google to backup and restore my files/preferences/apps. But when i look on the phone storage there are remnants of OLD programs (folders) and a couple of pictures, all of which i had assumed would be gone after the factory reset. What did i do wrong? How do i know which folders the phone actually uses, and which are crap that i can delete?

A factory reset won't clear your internal storage. Your best bet is to backup everything you need off of the internal storage, and then delete everything and restore what you backed up.

so hypothetically, everything listed in "device storage" when browsing the phone files is not required for the phone to work? I delete everything in the device storage and still factory reset the phone?
EDIT: WHO KNEW! i deleted the files in storage and it still went through the factory reset just fine. i now have a phone again, not a brick. TY. I guess i was just too cowardly to try it without asking first.

Correct, some apps store data on the internal storage, and that is the folders you are seeing. If you delete them all anything that is coming from an app you use will be recreated when it is needed.

Related

'Out of the box' recovery?

I thought I'd ask this again. If I use the Odin3 app.It sets my system back to factory settings but all the folders are still there from before (Titanium backup, espn crap etc) and I wanted to play from the out of the box level..no extra folders and stuff. How to I go about what I'm guessing is the equivalent of a format and reinstall.
Master Clear?
how about the built in reset function?
I don't know, but I can rule out the factory reset in Settings->Privacy->Factory data reset. This reset will not restore apps you've deleted, and won't delete files that are on the internal storage.

Internal memory not being erased?

I wanted to wipe my phone back to stock, so I did a Factory data reset in the Setting>Power menu. After it completed I connected the phone in disk drive mode, but it still had many of my old app folders in the root.
How can I get rid of these folders and go back to how I got my phone from ATT?
you can flash the RUU thats in the dev forums, it should wipe the phone.
i haven't tried to wipe this phone yet, but on my gnex, iirc, there was an option when you asked it to wipe to remove all personal data as well. i'll have to check for it on my 1x after i finish flashing the new RUU to it.
edit:
i looked again, it's in settings / storage. in there it has options to wipe saved data from the apps partition as well as the sdcard partition, and also the factory wipe.

[Q] Full reset?

I reset my phone so I can start anew (I do it on a whim sometimes). It did delete apps/accounts that I had installed and signed into. However, I noticed the regular factory reset option didn't delete the entirety of my personal data as I can still find folders associated with my old apps, with data in them of course. For example, I had Zedge installed and I can still find my download wallpapers in the Zedge folder.
Is there a way to fully delete personal data? Must I go into recovery or use the software repair option in the PC suite?
Run_dawn10 said:
I reset my phone so I can start anew (I do it on a whim sometimes). It did delete apps/accounts that I had installed and signed into. However, I noticed the regular factory reset option didn't delete the entirety of my personal data as I can still find folders associated with my old apps, with data in them of course. For example, I had Zedge installed and I can still find my download wallpapers in the Zedge folder.
Is there a way to fully delete personal data? Must I go into recovery or use the software repair option in the PC suite?
Click to expand...
Click to collapse
Repair and delete data with PC Companion or Flashtool FTF
PC Companion is your best option if you are not familiar with Flashtool
PC Companion http://support.sonymobile.com/global-en/xperiaz3/
Make sure you clear the internal storage when you reset the phone
Thanks for the suggestions. I went back into the reset menu and noticed I didn't check the format device storage option. I'll keep that in mind as I still have loose files hanging about....

Titanium Backup not Recognizing Backups

Hello!
I was hoping that someone here could help on this annoying problem that I've had for almost 3-4 days now. I've been searching and searching and I've almost tried everything that I could find on the internet.
I recently encrypted my phone and, quite quickly afterwards, realized that, that was a mistake and I decided to "decrypt" by basically hard resetting my phone via TWRP (I rooted my phone a while back). Prior to the hard reset I had backed up everything on my phone via Titanium Backup and then moved all the files from my phone onto my computer (Ubuntu 14.04). If you click on the Titanium Backup files it's filled with .apk.gz, .tar.gz and .properties.
Since I was being completely impatient and didn't really understand what or how to do a nandroid backup, I decided that those two "backup" steps were enough and I should go ahead with the hard reset. Since I resetted via TWRP my phone was still rooted even though everything on the phone was wiped clean.
I redownloaded Titanium Backup, moved the backup files from my computer back onto the SD Card and waited to restore my apps. Nothing. It recognized that there were 284 files moved into the SD Card but only picked up about 44 restores (the majority of those 44 being system apps that I've deleted off my phone via another rooted app). I've tried everything from changing the backup folder preferences, to actually going down the list to redownload everything and nothing. My phone is not recognizing my old backups nor will it redownload them with the previously stored data.
I really would like to restore my phone instead of setting it up all over again so, please help!

Will wiping system and internal storage of my phone using twrp makes all my data unrecoverable?

Hello, I am planning to sell my phone and I do have some information (like passwords, card, and pin, etc. which I recently captured using my phone camera) and I'm afraid that even I factory reset and overwrite my phone storage by filling it up with files, someone might still be able to recover it. Will wiping system and internal storage of my phone thought twrp makes it unrecoverable?
Overwrite the complete internal storage space with ZEROS and BLANKS.
mayer2 said:
Overwrite the complete internal storage space with ZEROS and BLANKS.
Click to expand...
Click to collapse
How will I do that? Is there any tutorial/reference you could suggest? Thank you!
What kind of information can be restored after the factory reset?
Hello, The question is pretty straightforward - is it possible to restore the data on the phone that had existed before the factory reset was made? If I sell my phone on ebay can someone get any glimpse on what has been done with my phone?
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