[Q] Xperia z3 Overheating - camera error - Xperia Z3 Q&A, Help & Troubleshooting

The first time taking photos in the water, it's started overheating and the camera stoped working! It's not working at all...
What is the solution?

Crisastrall said:
The first time taking photos in the water, it's started overheating and the camera stoped working! It's not working at all...
What is the solution?
Click to expand...
Click to collapse
If it is still not working after it cooled down, go and claim the warranty that came with the phone before its too late...
Sent from my D6653 using XDA Free mobile app

I got an overheat error after recording 5 mins of 1080p. No idea why???

Your phone is water damaged. I have seen many similar threads for different phones. If there is salt water/chlorine, residue inside it Sony will deny warranty. They clearly state avoid salt and chlorine.
Ex:https://www.ifixit.com/Answers/View...ng+and+drains+battery+fast+after+water+damage

Related

Front camera problems.

So, my problem started a couple of months ago after a quick (read less that a second) dip in a sink. But the phone was fine until then. Suddenly, my front camera freezes the app. Every time. If an app uses the front camera, I end up having to hit the home button, which is the only one that works. Then I have to immediately force the app to close or the whole phone freezes after about 15 seconds. If that happens I have to hold the power button until it force shuts down. It has other issues as well, my phone. Still, is this a hardware or software issue?
Sent from my HTC One S using XDA premium.
Software. Damaged hardware cannot spoil software afaik. And you can't take it to HTC because of water damage I think...
Sent from my locked, tampered ville
usaff22 said:
Software. Damaged hardware cannot spoil software afaik. And you can't take it to HTC because of water damage I think...
Sent from my locked, tampered ville
Click to expand...
Click to collapse
Sometimes You get lucky and don't set off the indicator. I'm on prepaid T-Mobile and my friend spilled Beer On me while my old hd7 was in my pocket and it wouldnt turn on afterwards, but it didn't set off the indicator luckily , and T-Mobile replaced it
I guess you can try your luck then... but one is taking a dip and the other is just spilling something...
The humidity in the air set off my indicator this summer. Still, how would even letting it sit in water make it freeze? Wouldn't the front camera just not show an image? I think freezing is software related.
Sent from my HTC One S using XDA premium.
Hey guys, I have the same issue. It's not software related. I have cleared all cache and flashed different ROMs etc but nothing ever fixed the camera. Basically, anytime I switch to the front camera the phone freezes. I can exit the camera app but then I can't use the camera anymore because it opens the front camera. Only way to fix this is to restart the phone and then it's set to default to the rear camera. I have tried many things but nothing ever fixed it.

[Help needed] Weird looking pressure mark under the screen

So, i started to notice this mark months ago. When i'm going to any type of place that has a high altitude, it's starts to disappear.Afterall, phone works perfectly like it does. Would anyone help? Thanks.
Out of the 4 of these I've seen, 2 have that mark. I reckon its a manufacturing issue with the screens personally
Sent from my Nexus 4 using Tapatalk
and so, what's the solution to this?
RatchetHacked said:
and so, what's the solution to this?
Click to expand...
Click to collapse
Replace the screen by yourself or send it to sony. I had such similar problems on a Shield tablet and only way was returning to Nvidia...
whit unlocked bootloader i cannot send it to sony
RatchetHacked said:
whit unlocked bootloader i cannot send it to sony
Click to expand...
Click to collapse
You can relock it (if you have a backup of your TA-keys.. )
Also, I know some people having trouble with xperia u (hardware fault) that sent it to sony with unlocked BL and they accepted it..
Wet spots
Not much of a problem, experienced that on my m2. It's a moist. There's a really thin air between the phone screen, and when it gets moisture. There you go. If you're in a high altitude place it cools the phone, removing the wet spot on the screen. When it gets warmer you'll get the spots again. You can try this method, applicable to all devices that is experiencing this problem.
http://m.youtube.com/watch?v=qXbO_cIX9g0
if you dont have a stick it, You can try the rice method, putting your phone in for a few days that will do it.
Hope this helps, cheers.
I'm not sure if they'll accept it
RatchetHacked said:
So, i started to notice this mark months ago. When i'm going to any type of place that has a high altitude, it's starts to disappear.Afterall, phone works perfectly like it does. Would anyone help? Thanks.
Click to expand...
Click to collapse
I have the very same thing, but works a little different. On my M2 it's nothing connected to the moisture in the air ,its just when the screen is squished with high pressure for some time (let's say jeans) then I take it out and let it alone for 2min and the water mark will be gone. I think its just the way they made the m2 screen, if you don't want this to happen then probably you need to change the screen yourself (carefully though ) and then probably this problem will be gone..
Sent from my Xperia M2 (AOSP) using XDA Free mobile app
I have this wet spot on mine too, but only if the phone is in leather Case for couple hours.
After i take off the case, the spot disappearing only in 30-60second.
And i thought only I've had this problem. I got this problem by accidentally sleeping on my device. Yes, it gets short in certain cases but gets bigger eventually. I have locked bootloader and they didn't check. They just replaced my device.

Z5 Water Damage

Short story , yesterday my z5 felt in to water , i was washing something at the sink at it just felt . Took it from the water and surprisse somehow the water got inside even if the flap was closed and now i have some water drops on the camera lens, can't make calls with it without the handsfree and can't play music on stereo speakers because in the taskbar every 3 seconds a notification appears sayng that the headphones are conected then disconnected but on the headphones i can listen to music + the camera app doesn't recognise the front camera anymore. Thanks to the sd810 (heating source) some of the water from the camera is starting to go away. Is there something that i can do with it exept warranty (i don't have that) ? Exept the problems listed above the phone is working perfectly.
Shove it in a bowl of rice for a day or two. Somewhere warm, but not *hot*. Direct sunlight would be okay. Your goal is to evaporate/absorb the rest of the moisture out.
xasbo said:
Shove it in a bowl of rice for a day or two. Somewhere warm, but not *hot*. Direct sunlight would be okay. Your goal is to evaporate/absorb the rest of the moisture out.
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Click to collapse
Well , thanks to the hot sd810 the water around the camera is gone and now the back camera, calling and speakers are working fine but the front camera is still not detected by the camera apps maybe it still has some water in that area and it will come back in a few days
It's a fairly bad idea to keep using electronics that you know water has penetrated. I wouldn't be surprised if the front camera doesn't come back, but even still I would recommend doing what I said in my first post.
NexusGTS said:
Well , thanks to the hot sd810 the water around the camera is gone and now the back camera, calling and speakers are working fine but the front camera is still not detected by the camera apps maybe it still has some water in that area and it will come back in a few days
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Click to collapse
i had water in xperia z and z2 and i fixed them by puting them on direct sunlight for an hour or two and with flaps open of course...moisture is gone and devices are working fine...for the z2 i was 30 minutes in the water and display started to flicker so i emediatly turned it off and put it on the sunlight to dry it out and it worked.ill never put device in the water ever ...i have tested on my skin hehe hope u like my story
cocagenda2 said:
i had water in xperia z and z2 and i fixed them by puting them on direct sunlight for an hour or two and with flaps open of course...moisture is gone and devices are working fine...for the z2 i was 30 minutes in the water and display started to flicker so i emediatly turned it off and put it on the sunlight to dry it out and it worked.ill never put device in the water ever ...i have tested on my skin hehe hope u like my story
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Click to collapse
droped my z1 and used it a lot of times in water , never tought that the z5 could get water damage by a simple splash . I'll leave it at the suntlight to see if the camera will come back. The flap was opened since the splash so the water could evaporate and get out
My phone is working good when used after being submerged in water but everytome i do this every time i get a notification saying that headphones are connected and disconnected for almost 10 mins then it works fine, my phone pass the pressure test perfectly, is this a common issues? I didn't used to have this problem with my old Xperia z1
I intentionally put my Z5 on water and have the same problems as yours, it is normal. Just dry it with a towel, make sure no water drops from the jack port, turn it off and on and done.
What flap?
Sent from my Xperia Z5 using XDA Labs
Ben36 said:
What flap?
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Click to collapse
I was going to ask the same thing until I remembered the SIM/microSD flap on the side.
Looks like i lost the front camera...guess i'll have to use the back one or the front one from the z1..happy that everyting else is working as new
Mine fell in pool. It had problems with audio jack and screen. I put it in the rice over night and problems were gone, but today after using it for about 4-5 hours the screen problem came back. It just became dark gray, without picture, so reset it few times. It shows the first Sony logo for 2 seconds and than becomes dark again. I put it back in rice. How much longer should I left it in?

Water damaged Z3

Hi friends, today I was on the pool and I decided to make some videos underwater after that I cleaned the phone with clear water and after 10 minutes the screen doesnt react to my touches... The phone its in rice right now with the flaps are opened... Any suggestions to save it? ?
Sorry for my bad English
Mr.Jay said:
Hi friends, today I was on the pool and I decided to make some videos underwater after that I cleaned the phone with clear water and after 10 minutes the screen doesnt react to my touches... The phone its in rice right now with the flaps are opened... Any suggestions to save it? ?
Sorry for my bad English
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Click to collapse
Send it to Sony right away. They'll sort you out with a replacement/repair.
Sent from my OnePlus3 using XDA Labs
humzaahmed155 said:
Send it to Sony right away. They'll sort you out with a replacement/repair.
Sent from my OnePlus3 using XDA Labs
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I turned it on and the screen it's working, but SIM Card not and when I lock the phone after a few minutes the phone turns off by itself...
Right now I'm on Linux ROM on locked bootloader, should I install stock ROM before send it to the Sony repair service?
Sent from my Xperia Z3
Mr.Jay said:
I turned it on and the screen it's working, but SIM Card not and when I lock the phone after a few minutes the phone turns off by itself...
Right now I'm on Linux ROM on locked bootloader, should I install stock ROM before send it to the Sony repair service?
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Click to collapse
Restore the phone to stock and send it to Sony, it may be a gamble if you have unlocked the bootloader before however. Make sure it doesn't die while restoring!
Sent from my OnePlus3 using XDA Labs
It doesnt really matter if it die or not its water damaged anyway.. They should replace or repair it
Odoslané z D6603 pomocou Tapatalku
Mr.Jay said:
I turned it on and the screen it's working, but SIM Card not and when I lock the phone after a few minutes the phone turns off by itself...
Right now I'm on Linux ROM on locked bootloader, should I install stock ROM before send it to the Sony repair service?
Sent from my Xperia Z3
Click to expand...
Click to collapse
Depending on your repair center there could be charges
if it dies, in opinion, if under warranty, it would be good for you.
Lots of people have a waterdamaged Z3 after contact with water allthough it is advertised as a waterproof Phone ??
A friend of mine took it's Z3 to the pool to take some pictures in the water and killed the lcd after some pictures.
Not so waterproof after all.
In your case your motherboard got damaged, the motherboard probably gets so hot from the shortened components it shuts itself down. Is the back of the Phone really hot just before it powers off ?
Water itself doesn't kill your Phone, it is water in combination with courant.
The biggest fault most people make when there Phone had a contact with water is trying to power it back on to see if it is still working.
The Phone powers itself off to protect the motherboard from damage when it is short circuit by water.
By trying to power it back on immediatly after the waterdamage , you put courant on the shortened circuit and most likely burn out a component.
Best way to threat a Phone after waterdamage is to take it apart as far as possible and put the parts on a hot plate ( or other heat source) at about 55 degrees Celsius for half an hour.
Afterwards clean away the waterresidu with IPA and a toothbrush before re-assembling the Phone.
Grtz...
Acryllium

XZ Premium - Display issue and self restarts

Hello all,
i have my XZ Premium since 03.06.2017 and since 4 days i have "stains" on my display (see the attached image).
Does the problem have any of you?
I have also the problem that my XZ Premium does randomly restart itself, without a recognizable pattern. Some times it restarts if i have a call or if i share music via bluetooth in my car or i do nothing.
Did you submerged it to water?
Sent from my G8142 using XDA-Developers Legacy app
Mangtas_666 said:
Did you submerged it to water?
Click to expand...
Click to collapse
No, i don't and i have the phone in the original Sony case.
That is very bad, after 2,5 months issue like this
SkyBeat said:
Hello all,
i have my XZ Premium since 03.06.2017 and since 4 days i have "stains" on my display (see the attached image).
Does the problem have any of you?
I have also the problem that my XZ Premium does randomly restart itself, without a recognizable pattern. Some times it restarts if i have a call or if i share music via bluetooth in my car or i do nothing.
Click to expand...
Click to collapse
I don't have the stains, but i do have the "random" reboots. The phone crashes a lot when i try to make a phone call. It freezes and then reboots
I had a full retard lock up yesterday while trying to post a photo to a mate in Facebook Messenger... Took, the photo within the app, and then it was like the CPU ground to a halt and was operating at 10mhz and was 20 steps behind my touches and would not recover.. if it was an app issue it would have auto forced closed the app - but instead it sh1t itself.... I had to hold the power down and force restart it... Sony really need to get their act together
I had Z2,Z5 and both had that issue. My friend's Z3 has it too...If it appears on my XZP's screen, it will be my last SONY's phone.
send it to for a repair..they will replace the screen in 1-2 days. But this is not the root cause of the issue.
it will re-appear in half-one year....(it was like that with my z2/z5) - so push them to replace thge whole device....

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