[Q] Screen replacements avaliable? Toddler destruction inside. - Shield Tablet Q&A, Help & Troubleshooting

On thanksgiving with all the craziness my 3 year old son got ahold of my tablet. He has his own tablet and plays with my phone all the time, so i didn't think he could do such quick damage. I was greeting some guests and come back to find him sliding my 2 week old shield across the tile floor screen down :crying: Not sure what to do at this point, but I did take advantage of the cyber monday deals and ordered a new LTE shield with the free controller/games.
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A couple questions:
Is there any word on when screen replacements will become avaliable?
I have been using the cracked screen shield in console mode and it seems to cut off the edges of the screen. Are there any option to change the console mode output ratio or do I need to adjust my TV? It is an older 42" 720P plasma TV.
Cheers

scarywoody said:
On thanksgiving with all the craziness my 3 year old son got ahold of my tablet. He has his own tablet and plays with my phone all the time, so i didn't think he could do such quick damage. I was greeting some guests and come back to find him sliding my 2 week old shield across the tile floor screen down :crying: Not sure what to do at this point, but I did take advantage of the cyber monday deals and ordered a new LTE shield with the free controller/games.
A couple questions:
Is there any word on when screen replacements will become avaliable?
I have been using the cracked screen shield in console mode and it seems to cut off the edges of the screen. Are there any option to change the console mode output ratio or do I need to adjust my TV? It is an older 42" 720P plasma TV.
Cheers
Click to expand...
Click to collapse
I think I remember now why I don't want kids, however you may want to contact nvidia about it and see if they can do anything for you. I've had act of dog covered before so maybe act of kids will be. But for replacement screens I haven't seen or heard anything about them and get the feeling we may not see them for sometime if at all.

Are you 100% sure you're in console mode? If you are in screen mirror mode the resolution won't match up to 720p but the 1080 it pushes in console mode should scale down nicely.

Well this damage you can't do anything about.
Or send it in for rma that it cracked suddenly by itself or send it in with the remark that you caused it by yourself.
Last option will mean you have to pay for the repair yourself.
But that is all you can do about it.
Comparable when you cause damage to your car yourself and you have to pay for it.

uuang said:
Are you 100% sure you're in console mode? If you are in screen mirror mode the resolution won't match up to 720p but the 1080 it pushes in console mode should scale down nicely.
Click to expand...
Click to collapse
Yeah 100% sure I am in console mode. It works fine on my 50" TV that is also 720P I believe. I think it must be a issue with the picture mode.

Snah001 said:
Well this damage you can't do anything about.
Or send it in for rma that it cracked suddenly by itself or send it in with the remark that you caused it by yourself.
Last option will mean you have to pay for the repair yourself.
But that is all you can do about it.
Comparable when you cause damage to your car yourself and you have to pay for it.
Click to expand...
Click to collapse
I am talking with someone at Nvidia and they said they can't even repair it since they are still setting up a repair loop. I am hoping they decide to give me a pitty RMA, but if not I'll just throw it on ebay or wait for a screen replacement. Cheers.

Related

What phone to buy

Hi boys and girls!
I was planning on buying the new Diamond 2 as soon as it hit the shelves here in Norway, but as HTC still thinks I should pay for the repair of an USB port which was DOA I have decided to try to find some other phone...
So - anyone have any good suggestions?
Cheers!
Nokia 5110
I prefer the lime green casing myself, but that is personal preference, as is selecting a device or a type of wine.
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@ Red: Thanks for the suggestion, but I find it too small for my liking. My three "musts" are:
1. The handset need to be sturdy. If i forget my hammer, I need something to hit other drivers with.
2. Must come with its own backpack, and the fabric must be washable.
3. I sometimes use the phone in my care, so the top part must be possible to detach from the battery. There just isn't space in my estate car to have the battery in the front.
My best bet til now is this model:
tiwas2 said:
@ Red: Thanks for the suggestion, but I find it too small for my liking. My three "musts" are:
1. The handset need to be sturdy. If i forget my hammer, I need something to hit other drivers with.
2. Must come with its own backpack, and the fabric must be washable.
3. I sometimes use the phone in my care, so the top part must be possible to detach from the battery. There just isn't space in my estate car to have the battery in the front.
My best bet til now is this model:
Click to expand...
Click to collapse
haha great response. With all honesty go with something a bit inexpensive in the meantime if you are waiting for TP2 to be released in your country.
Actually, I'd rather go for something NOT from HTC...
Go for Touch Pro 2 or Toshiba TG01
Or buy the new HTC Touch HD ...
Thanks for the suggestion. Will have to have a look at the Toshiba. As for HTC, I'd really like to stuff the aforementioned phone (the Ericsson) somewhere the sun don't shine. Unfortunately, I think I will have to use "most people" as a baseline for sun-exposure, as I have a feeling these guys (?) do a lot of "work" on all fours
I understand your reluctance to get a HTC again I for one have a HD which is actually really good although when i first brought one it had 3 dead pixels and although htc wouldnt replace it the shop i brought it from would, now after 3 months or so my replacement has just developed a stuck pixel which I have never seen before I've has so many products with lcd screens and worked in a shop for a bit that sold them and only ever seen them come with a dead/stuck pixel. its not really noticeable but very annoying considering the price of the phone. So I was thinking thats the last time i buy a htc but then I realized there isn't any 1 else who makes anything near as good in terms of features and looks.
my first choice would be the hd
go for the HD or a super processor snapdragon on the Toshiba TG01

[Q] screen replacement issues (with pics)

first off this is my first post, ive come to xda for a while to get roms and learn a bit about my phone! any ways, my issue is my new screen... a while back i dropped it while bike riding and broke the glass. i just got my replacement screen and put it in today. when it first loads it looks ok, maybe a little yellowish, but ok... now when i lock it then unlock it you can barely see the screen and when i take the battery out and try again it starts fine and ends bad.... im running gtgs gingerbread and i have unclipped the screen and such and im wondering if it is an issue with the screen or if it is other parts... thanks guys
start up
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after locking, trying to unlock
I get that same problem about once per week, I thought I was the only one with this problem.. I lock and unlock again and it would go back to normal.
where did you buy the screen? I replaced mine but got a bad one and am trying to resolve the issue with the reseller. I have a fealling I'm gonna have a long rant bad mouthing the seller ( in China ) I want to know if we used the same website.
Did u check the display setting?
durvall said:
I get that same problem about once per week, I thought I was the only one with this problem.. I lock and unlock again and it would go back to normal.
Click to expand...
Click to collapse
how does your screen look with whites? i was messing around a bit more before i locked it and found out what is most likely the issue and if its not , i have two lol you can see what im talking about in the pic
Dani897 said:
where did you buy the screen? I replaced mine but got a bad one and am trying to resolve the issue with the reseller. I have a fealling I'm gonna have a long rant bad mouthing the seller ( in China ) I want to know if we used the same website.
Click to expand...
Click to collapse
i got mine from whole sale gadget parts, i am able to return it, but i was hoping it was fixable but after this other picture i would say not lol. only thing im worried about is that when i send it back i might have to send my full assembly. when i ordered the screen i thought i was getting the full assembly but it was just the screen and digitizer and so i called and the guy said it should have been the full and he would make sure it was on there next order they get. so fingers crossed on that one, because i taped the screen in pretty good lol.
Truckerglenn said:
Did u check the display setting?
Click to expand...
Click to collapse
settings were fine, i was able to see enough to go and change the brightness and all and nothing worked
here is what it does with a white background... yea its a screen issue, not the phone
Doublea34 said:
how does your screen look with whites? i was messing around a bit more before i locked it and found out what is most likely the issue and if its not , i have two lol you can see what im talking about in the pic
i got mine from whole sale gadget parts, i am able to return it, but i was hoping it was fixable but after this other picture i would say not lol. only thing im worried about is that when i send it back i might have to send my full assembly. when i ordered the screen i thought i was getting the full assembly but it was just the screen and digitizer and so i called and the guy said it should have been the full and he would make sure it was on there next order they get. so fingers crossed on that one, because i taped the screen in pretty good lol.
settings were fine, i was able to see enough to go and change the brightness and all and nothing worked
here is what it does with a white background... yea its a screen issue, not the phone
Click to expand...
Click to collapse
got mine from xcrater because everyone else was out of stock at the time. it looked legit enough with a maltese cross in the logo and an English website, I didn't figure the Chinese would use a Maltese cross. but the seller is in China and they seem to have turned the return process into a negotiation, they even asked me to cancel the PayPal dispute before the whole thing was properly handeled. believe when this is over I'm posting a thread with details, email records ands sending them the link so they might think twice about how they handle business.
alsoi have that same dark spot but mine is in the upper left corner and its a lot bigger. I don't have the random total screen darkness though.

Light bleed?

Is this something to just be expected with these tablets or should I go through the headache of returning it? Took me almost 2 weeks to receive it so I'd hate to return it if I'm being over critical...
Along the bottom edge...
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Soul TKR said:
Is this something to just be expected with these tablets or should I go through the headache of returning it?
Click to expand...
Click to collapse
Looks about like mine, and for me it goes away after the boot is complete and the brightness is reset to a "normal" level.
_that said:
Looks about like mine, and for me it goes away after the boot is complete and the brightness is reset to a "normal" level.
Click to expand...
Click to collapse
Yea mine seems to go away after the boot as well, until I watch a movie or something that has the typical black bars on the top and bottom, then it's noticeable again...
same here
i also have a spot of light bleed on the upper right hand side that's fairly annoying.
i heard this can be cured by loosening one of the screws inside that holds the lcd to the glass.
it seems that the light is caused by pressure. i would love to hear from someone who has successfully opened the tf700 without breaking it LOL
im a DIY kind of guy but $500 + GLASS =
Just got mine yesterday. I noticed something like that on boot, but haven't had the time to grab my magnifying glass. This may be a quirk of the tablet. My razr has ugly black blobs when the brightness is way low and I'm in the dark. A bit annoying, but I'm over it.
That's fairly normal. It's not intentional, but light bleed happens on pretty much every device from any brand that uses LCD or LED screens. Not all infinities have it (Europe seems to have a higher quality standard than the US) but it is quite common worldwide.
Mine has some too. I went through like 5 returns for various reasons. From the July to October. They all had various degrees of light bleed.
Sent from my ASUS Transformer Pad TF700T using Tapatalk HD
So my coworker who is a big apple fanboy, looks at my tablet and the first thing he says is " what's wrong with your screen?"
I didn't even bring it up to him. He noticed it on his own. Great...
Sent from my ASUS Transformer Pad TF700T using Tapatalk HD
Soul TKR said:
So my coworker who is a big apple fanboy, looks at my tablet and the first thing he says is " what's wrong with your screen?"
Click to expand...
Click to collapse
Minor light bleed is normal on most LCD screens. You can put your TF700 and any Apple device side by side in bright ambient light, then enable IPS+ and maximum brightness on your TF700, and ask the Apple fanboy what's wrong with *their* screen.
(The TF700's display is one of the brightest out there - see http://www.anandtech.com/show/6036/asus-transformer-pad-infinity-tf700t-review/2)
Mine has even worse bleeding, do you guys believe I can ask a RMA after 4 months?
Would it make sense or they would send me back my tablet in the same or even worse condition?
Thanks
I wouldn't take much that any Apple "Fanboy" has to say about any Android product. They are, after all, called Fanboys for a reason. A bit of light bleed is normal and it happens even to iPad's. My wife and son both have one, one of the two has a light bleed very similar, so it's not just Androids or the Infinity.
Light bleed during booting up is perfectly normal, light bleed while you're watching movie/video is not normal. You can throw a custom bootanimation on yours so that during boot up you won't see the it.

Yellow-ish tint on note pro 12.2

I bought 3 note pros, 2 were bought as soon as it was released here in Canada for my father and girl friend, and another one just few days ago for my self.
then i found out as soon as turned the new one on, the white color produced by later wasn't quite white compare to the ones i bought several month ago. and maximum brightness wasn't as bright as the first two as well.
so i decided to exchange, went to the future shop with my girlfriend's tablet to show the difference in white color and brightness. I opened up a new box right in front of customer service and guess what it has same problem. I asked for another set and the technician refused to do so saying there's nothing wrong with the unit. so i took my girlfriend's tablet out and show him how bad the screen is compared to old tablet and told him me being picky with 800 dollar tablet's screen is normal, he could not say a thing and opened up another box telling me he would not open up another one anymore because "company cannot make any money selling openbox item" which i think is DEFECTIVE UNIT rather than open box. He said he will do return if i am still not satisfied. (Can they really do that? seriously? now i am thinking i might complain this matter to head now..)
anyway the new one had the same problem, so i had to return the unit that they will not exchange anymore regardless... and went to best buy across the street and the first unit i opened was same thing again so i just kept it assuming Samsung might have changed the panel or something.
my point is.. LCD panels used in later batch of note pros might be differ from the first batch and it is really bad compare to the first batch.. or i am just being super picky.....
i will take a picture later tonight to show you guys as well.
is anyone having similar problem with recently purchased unit?
Are the screen modes all set the same across all three devices? (Referring to Settings--> Device--> Display--> Screen Mode, also check Reading Mode is off).
Sent from my SM-P900 using Tapatalk
muzzy996 said:
Are the screen modes all set the same across all three devices? (Referring to Settings--> Device--> Display--> Screen Mode, also check Reading Mode is off).
Sent from my SM-P900 using Tapatalk
Click to expand...
Click to collapse
Yes thats the first thing i did. Ser brightness to max, reading mode off and tried 3 different modes one at a time.
Odd. Ironically there were early complaints that the display doesn't do yellows well lol.
Sent from my SM-P900 using Tapatalk
Here's a comparison between my 12.2 and my Nexus 10.
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I have the same exact problem. The yellow and green have 'black dots'. It looks awful! Is there any solution?

After a minor fall, my screen is as good as dead

Hi there, just thought I would share this with you and ask what you think.
So, I have a Moto G 3rd (bought it a month ago), I quite liked it and was a good upgrade from my original Moto G. However, I never expected it to be so fragile. After one small fall (like 30 cm) my screen seems to be completely messed. I mean the display, as outside the phone is just fine, no cracks or anything, and it was the first time I dropped it. Here's a picture:
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This is really disapointing, and I'm in complete shock, as probably warranty won't cover it and the phone was a major investment for me. Has any of you had a similar experience? Is the moto G not as resistant has it once was? The original one could take a LOT of damage, and it just dying like this on me breaks my heart.
So, what should I do? I contacted Motorola on the website and after a long talk they basically just told me to go to the store where I bought it, which I'll do thursday (it's far from where I live), but I fear they won't offer help. If they don't, is there a way to still send it to Motorola and pay for the repairs? I've tried china replacements on other phones and was never quite satisfied, and this is a new phone :/
Thanks for reading, needed to share my pain!
That's exactly what happened to my previous phone (samsung galaxy s3 neo). Screen was ok, also because it was protected by a tempered glass, but the lcd broke and only showed a few purple lines.
Unfortunately, the outside screen spare was quite cheap (30 euros) while the lcd repair was 120 euros, so I decided to buy the moto. A bumper should protect from this kind of accident.
I'm afraid it's bad news.
Hi guys, just here for a quick update.
I went back to the store and since the device was in very good shape they sent it to warranty and said it could go off has a gpu fault.
I'll update when I, hopefully, get it back!
tiago_c said:
Hi guys, just here for a quick update.
I went back to the store and since the device was in very good shape they sent it to warranty and said it could go off has a gpu fault.
I'll update when I, hopefully, get it back!
Click to expand...
Click to collapse
Great news, let's keep finger crossed and hope they can fix it for free.
Hi again!
Just here to tell you guys I got my phone back and the repair was covered by warranty! Hope my story helps if anyone runs into similar trouble. It was fairly quick too! (2 weeks)
Bear in mind my phone only had 1 month and was in really good shape (no scratches).

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