Yellow-ish tint on note pro 12.2 - Galaxy Note Pro 12.2 Q&A, Help & Troubleshooting

I bought 3 note pros, 2 were bought as soon as it was released here in Canada for my father and girl friend, and another one just few days ago for my self.
then i found out as soon as turned the new one on, the white color produced by later wasn't quite white compare to the ones i bought several month ago. and maximum brightness wasn't as bright as the first two as well.
so i decided to exchange, went to the future shop with my girlfriend's tablet to show the difference in white color and brightness. I opened up a new box right in front of customer service and guess what it has same problem. I asked for another set and the technician refused to do so saying there's nothing wrong with the unit. so i took my girlfriend's tablet out and show him how bad the screen is compared to old tablet and told him me being picky with 800 dollar tablet's screen is normal, he could not say a thing and opened up another box telling me he would not open up another one anymore because "company cannot make any money selling openbox item" which i think is DEFECTIVE UNIT rather than open box. He said he will do return if i am still not satisfied. (Can they really do that? seriously? now i am thinking i might complain this matter to head now..)
anyway the new one had the same problem, so i had to return the unit that they will not exchange anymore regardless... and went to best buy across the street and the first unit i opened was same thing again so i just kept it assuming Samsung might have changed the panel or something.
my point is.. LCD panels used in later batch of note pros might be differ from the first batch and it is really bad compare to the first batch.. or i am just being super picky.....
i will take a picture later tonight to show you guys as well.
is anyone having similar problem with recently purchased unit?

Are the screen modes all set the same across all three devices? (Referring to Settings--> Device--> Display--> Screen Mode, also check Reading Mode is off).
Sent from my SM-P900 using Tapatalk

muzzy996 said:
Are the screen modes all set the same across all three devices? (Referring to Settings--> Device--> Display--> Screen Mode, also check Reading Mode is off).
Sent from my SM-P900 using Tapatalk
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Yes thats the first thing i did. Ser brightness to max, reading mode off and tried 3 different modes one at a time.

Odd. Ironically there were early complaints that the display doesn't do yellows well lol.
Sent from my SM-P900 using Tapatalk

Here's a comparison between my 12.2 and my Nexus 10.
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I have the same exact problem. The yellow and green have 'black dots'. It looks awful! Is there any solution?

Related

Sensation - Back cover poor quality, tarnish

Hi folks,
I've had my Sensation for 3 days tops and something has happened to the back cover. It doesn't wipe off, have absolutely no idea what caused this.
Pretty poor considering it's two days old and treated with kid gloves, couldn't have looked after this phone more if I tried. Crazy.
My GS2 is still prestine, not a mark or scuff anywhere.
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ive had the exact same problem, treated phone with super care. i sent it in last tuesday because of this... makes no sense :<
Nothing like that on either of my two back covers. I'd get it exchanged.
Spekko said:
ive had the exact same problem, treated phone with super care. i sent it in last tuesday because of this... makes no sense :<
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ffs... you had to send the entire phone back?
I've changed roms and allsorts already.
Yeah I'd ask HTC to supply you a new one, not acceptable really. Probably only a minor problem on a select new units because the build quality is usually top notch.
I've emailed HTC via the customer service channels on their site and attached a pic. See how it goes. Sending the entire phone back would be ridiculous. Cost them more in shipping, hassle and man hours.
I had a similar issue I think with my original cover. I had it less than 10 days, always on micro cloth etc. and I had a spot in the back cover. Of course everyone here will tell you it is something you are doing wrong but I handle my phones with the greatest care and always get top dollar for resale.
In the End HTC sent me a new cover and I have not had anymore problems so far, knock on wood..
T-Mobile have said I would need to replace the whole handset if I go through them. I hope HTC have a better answer, got it setup how I like, the battery is warmed up and broken in nicely too.
Arthur Hucksake said:
ffs... you had to send the entire phone back?
I've changed roms and allsorts already.
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i sent it back rooted with a custom rom and all that ish to my carrier, wasnt still going to waste time going to stock,. Tried going through htc first to see if they could just send me a new cover, but they fail in south africa :/

[Q] [SOLVED] DEFECTIVE PHONE are you having line out issues and blue photo?

I really do not one to create two threads on this...
issue 1
while charging (tested 2 chargers so far) I get feedback over the speakers when using the line out. we have tried 5 devices through the same set up and the skyrocket is the only one with this feedback
http://youtu.be/P-XmzjoMN4g
issue 2
a number of our photos turn out blue, some others have an odd bright line
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Your first issue is a common complaint for all smartphones. They put out so much EMF noise that cheaply made speakers tend to crackle when they are near. Only solutions are speakers with better shielding or keeping the phone away. Sometimes a separation of 3-5 feet is enough.
Issue 2 is just weird. I don't know what to tell you except that it is probably not related to one. Do all your pictures turn out like that or just some?
Thanks for the reply...but out of 5 android devices...this is the only one that does this in the same vehicle/same cables (Harmon kardon sound system)
That is the odd thing about the pics.. it isn't all of them. I would say 1 in 20
Izmir Stinger said:
Your first issue is a common complaint for all smartphones. They put out so much EMF noise that cheaply made speakers tend to crackle when they are near. Only solutions are speakers with better shielding or keeping the phone away. Sometimes a separation of 3-5 feet is enough.
Issue 2 is just weird. I don't know what to tell you except that it is probably not related to one. Do all your pictures turn out like that or just some?
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Sent from my SAMSUNG-SGH-I727 using XDA App
check your finger placement, it may be guiding the LED flash away from 1 side of the image, and towards the other (at least on pic #2)
wirelessFREAK said:
check your finger placement, it may be guiding the LED flash away from 1 side of the image, and towards the other (at least on pic #2)
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That is what I am thinking.
I went ahead and exchanged my phone over the line out issue...moments away from testing it
Sent from my SAMSUNG-SGH-I727 using XDA App
Phone was defective. So far none of the above issues are present on my new replacement.
Sent from my SAMSUNG-SGH-I727 using XDA App

Text blurry?

I'm not sure if it's just me but I find that text on my TF300T is slightly blurry. It's primarily is only on fine and small text. For example...if you add the calendar widget, the text that lists the time of the event is almost "washed out".
I find my Nexus S has clearer looking text than the tablet in most cases.
This is my first 10" tablet and I'm not sure if I'm expecting too much from it...but I find my 7" BB Playbook screen is much more clearer (by a lot) than the TF300T.
Is this common given the IPS display and price point of the tablet. Besides some minor light bleed I'm very impressed with it.
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AW: Text blurry?
I have the same problems with mine. It looks like the low PPI rate is the problem. The resolution is just too small for such a big screen. But maybe I'm wrong and mine has the same problem as yours.
Sent from my XT890 using xda app-developers app
I've done some digging and some people seem to say it's a contrast issue....I've tried a couple apps in the store that allow me to adjust the contrast and white level but it just doesn't seem to work.
I'm within the 14 days to exchange it at the store so I just wanted to know if this is what I should expect from this tablet or I might have better luck with a new unit.
jonstar said:
I've done some digging and some people seem to say it's a contrast issue....I've tried a couple apps in the store that allow me to adjust the contrast and white level but it just doesn't seem to work.
I'm within the 14 days to exchange it at the store so I just wanted to know if this is what I should expect from this tablet or I might have better luck with a new unit.
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From the picture it doesn't really look "blurry" per say. It looks like its simply not there at parts of the letter lol. I would def try a new unit. I absolutely love my tablet!
Sent from my ASUS Transformer Pad TF300T using Tapatalk 2
elesbb said:
From the picture it doesn't really look "blurry" per say. It looks like its simply not there at parts of the letter lol. I would def try a new unit. I absolutely love my tablet!
Sent from my ASUS Transformer Pad TF300T using Tapatalk 2
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Traded out unit last night. HUGE difference! Better text and better white levels!

Dead pixel/dust under the screen??

Im still awaiting a case/protection for my nexus 5, and until i have some protection for it its not yet my main phone, however ive been using it at home, and ive just noticed a mark under the screen, which could be a dead pixel or dust
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outlined in red ( phots not that great but you can see the mark that doesn't move regardless of whats on screen) - highly irritating now i know its there, my eyes are drawn to it. would this be a RMA job?
Yeah, its kind of tough when it's near the middle of the screen like that. It really depends on how much it bothers you. Mine just came in the mail an hour ago and after playing around a little, noticed 1 small dead pixel on bottom right of screen. It's kind of gray, not black. But I'm not really noticing it, I have to really look for it and even then it's hard to see. My phone is otherwise perfect - no vibration issues, power button is solid, etc. I think I'll just keep it.
Sent from my Nexus 5 using Tapatalk
Yeah I would rma it. That would do definitely bother me.
Sent from my SPH-L900 using xda premium
I have a speck of something in almost exactly the same place. RMA won't be shipped until December 3. Hope the replacement doesn't have this issue.
musclehead84 said:
Yeah I would rma it. That would do definitely bother me.
Sent from my SPH-L900 using xda premium
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its a dead pixel, mate
Its dead pixels. I had two of this massive dead pixels on my iphone 5 and the apple genius guys replaced it with a new one.
You should definately RMA it and get it replaced. I was planning to buy a nexus 5 myself but have been getting negative feedback on the speaker quality and the dead pixels issue hence I think I will either wait for the LG G2 Mini or something else.

Screen issue

Last night while using my phone in the dark, the brightness set down low, I noticed on sites that were darker themed that there is an odd anomaly in my screen. There is a line (that reminds me of a hair, maybe an eyelash) that only shows when the brightness is low. I was able to take a picture of it with my girlfriends G3, though it's much more noticeable when you're using the phone, as it's stationary when you scroll.
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This is my first Super AMOLED screen in a while, but I don't remember anything like this before.
If it truly bothers you i'd see if your carrier will exchange it for you. I had a notification light go out and tmobile exchanged it forb $5. You'Lloyd get a refurbished device, but eliminate this issue.
audscott said:
If it truly bothers you i'd see if your carrier will exchange it for you. I had a notification light go out and tmobile exchanged it forb $5. You'Lloyd get a refurbished device, but eliminate this issue.
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I'm more interested in finding out if this is more widespread than just me.
Elysian893 said:
I'm more interested in finding out if this is more widespread than just me.
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Mine has a red tint on the left side of the screen. But it's getting replaced today.
This happens to smoked screen it's how Samsung makes them it's been happening since the s3 & s4 it was called ink spots
http://forum.xda-developers.com/showthread.php?t= http://m.forrent.com/apartment-community-profile/1000060878
Galaxy S3 BLACK INK Spots HELP!!
Sent from my SM-N920T using Tapatalk
Just exchange. Next time look at the one you are getting in the store more carefully.
Karakoram2 said:
Just exchange. Next time look at the one you are getting in the store more carefully.
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You realize the lights are so bright in store something like this would never show up, right?
Actually, those spots are not considered a defect in Samsung's eyes. The spots are the nature of producing amoled screens. My old PSVita(3g wifi) model are riddled with these ink spots that are only visible on a black background in a very dark environment. Also my s3 and s4 had them. Not all of them has these spots and some are more prevalent than others. It's just the luck of the draw when it comes to this matter.
Sent from my Nexus 7 using Tapatalk

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