Lollipop update issues - Nexus 5 Q&A, Help & Troubleshooting

I updated to lollipop recently and some of the google apps stopped working - they couldn't connect to Google.
So after a while I don't know where I read this, I tried clearing the data on my play services app and the framework. After that I removed my account and added it again. Only this time, ALL of my google apps stopped connecting (play store, hangouts, google now, contacts etc.)
I'm signed into my account but nothing seems to be working. The rest of my apps are completely normal.
If anyone can help me about this I'd highly appreciate it. Thank you
Edit: I used the OTA update. I tried using a different version of the play services app but that also didn't help.
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Wasn't able to add picture during edit.
This is the gmail image.
I'm getting a sync error as well
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May try reflashing factory image and start from beginning.
Else try flashing system.IMG to see if it fixes the problem.
Make necessary backup before u try any options

Won't flashing erase all the data? Is there a way to avoid that?
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mridulrj93 said:
Won't flashing erase all the data? Is there a way to avoid that?
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Click to expand...
Click to collapse
Yes, don`t erase and flash userdata.img. Flashing system.img will not wipe the device.

Okay this is weird... Everything started syncing again when I started using the WiFi. But as soon as I get back to mobile data, I get the sync error again
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mridulrj93 said:
Okay this is weird... Everything started syncing again when I started using the WiFi. But as soon as I get back to mobile data, I get the sync error again
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Click to expand...
Click to collapse
Did you pay your data plan this month? While just connected to mobile data, can you open google dot com on a browser?
a maguro wrote this.

Yes its paid for. Its a prepaid connection. Plus all sites and apps other than the google ones are connecting using mobile data
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Easiest way would probably be to factory reset.

I can't be sure , but I do remember seeing a "only sync on wifi " setting somewhere . If any of the more knowledgeable guys could tell you where it is you might fix it without a reflash. Also , if your settings are backed up with google you might not solve anything ...

I've no camera and galleries. Done factory reset and used full google factory firmware

I never used to have this problem on KitKat don't know how that setting emerged in lollipop. I'm still hoping I can find a solution without a reflash.
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Related

[Q] Can not Download apps in Market.

I have recently rooted and installed Android Revolution on my wife's inspire.
However I just realized that i am unable to download from the market any apps. All I get is 2 secs of the downloading arrow before it disappears and i am prompted to
download again. I have tried clearing data in the market app and rebooting to no avail. Internet works as does browsing the market.
Any suggestions would be appreciated.
Trev
Edit, tried over wifi, tried an older version of the market app and still no luck.
Re-install the Rom, ensuring you clear the Delvik and wipe everything before install.
I'll give it a try.
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Once done. if the issue continues;
1. Are you getting any error messages when you attempt to use market? When you turn the phone off and on? Anytime?
2. When was the last time it worked? Ever? Are you sure market sees your account and you are logged in?
3. Have you tried going to market on a PC and pushing an app to the phone? Does the app push when you do?
tweaked said:
Once done. if the issue continues;
1. Are you getting any error messages when you attempt to use market? When you turn the phone off and on? Anytime?
No error messages, power cycling the phone has not helped.
2. When was the last time it worked? Ever? Are you sure market sees your account and you are logged in?
since flashing I'm not sure if it has worked. I am logged in, and can see apps under my apps. Anything I have attempted to dl is listed there, but is not listed as installed.
3. Have you tried going to market on a PC and pushing an app to the phone? Does the app push when you do?
Click to expand...
Click to collapse
Yes, and the app shows up in the list but does not dl or install.
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eccezarathustra said:
Yes, and the app shows up in the list but does not dl or install.
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Click to collapse
Hve you checked your APN settings? Ensure that they are correct. Do A Search and you will find them.
Try and wipe the cache.
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Yep they are good, like I said I have internet access reflashing now.
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eccezarathustra said:
Yep they are good, like I said I have internet access reflashing now.
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Click to expand...
Click to collapse
Flashing the rom was supposed to be the first thing you did.
Reflashed, it works
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eccezarathustra said:
Reflashed, it works
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Click to collapse
Hence why it was the first thing to do. Lol
I know but it was my wife's phone and she had it with her at work.
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what if it doesnt work?
i just flashed honeysense 2.1 today at first all my old apps did reload except for a select few so when they didnt i tried reloading them from marketplace and said try again. Ive spent all day reflashing the rom flashing other roms recovering on prior roms that were working flawlessly. ive ran searches and tried everything that i read. i am very new to the whole rooting and flashing but this is my 4th or 5th flash and everyone before i had absolutely no problems except for deciding which i liked more. any help is appreciated. thanks in advance!

Play store "403 error"

I just got a refurbished s3 from verizon..I forgot to save my titanium backups. And ever since I set up this phone I have not been able to download any if the apps that I paid for in the play store.it is giving me a message that says the app cannot be downloaded due to an error 403...I have looked around online and done all the steps I could find that have worked for other people having this issue.. ( wiped data, restored stock operating system as I was rooted, wiped data for play store app, uninstalled updates for play store, and I also removed my payment options from my Google wallet.) I even called Verizon and went through their troubleshooting and they transfered me to Google customer service. They were not able to resolve the issue either, and now I have been playing email tag with their advanced tech support team for about a week..they have not been able to help either.. If anyone else has had this issue and been able to resolve it I would really appreciate any help you could give me..
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lilafleisch said:
I just got a refurbished s3 from verizon..I forgot to save my titanium backups. And ever since I set up this phone I have not been able to download any if the apps that I paid for in the play store.it is giving me a message that says the app cannot be downloaded due to an error 403...I have looked around online and done all the steps I could find that have worked for other people having this issue.. ( wiped data, restored stock operating system as I was rooted, wiped data for play store app, uninstalled updates for play store, and I also removed my payment options from my Google wallet.) I even called Verizon and went through their troubleshooting and they transfered me to Google customer service. They were not able to resolve the issue either, and now I have been playing email tag with their advanced tech support team for about a week..they have not been able to help either.. If anyone else has had this issue and been able to resolve it I would really appreciate any help you could give me..
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Click to expand...
Click to collapse
wrong thread. you'll get more hits in QandA or troubleshooting.
Did you delete phonesky.apk from system then reboot wipe caches reinstall then reboot again? I had that issue before and it worked for me.
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sob372 said:
Did you delete phonesky.apk from system then reboot wipe caches reinstall then reboot again? I had that issue before and it worked for me.
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Click to expand...
Click to collapse
Just tried it. Didn't help...
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Thebear j koss said:
wrong thread. you'll get more hits in QandA or troubleshooting.
Click to expand...
Click to collapse
Moved post to the q&a section. Was not sure where to put it at first..I was debating between the 2
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Nba Jam Won't Install

I have nba jam installed on my nexus 10 and all is well. The 10 is completely stock.
The nexus 5, on the other hand, has franco kernel with purity rom. The app opens and asks to download additional data on wifi or 3g. When it starts I get an error, 'download failed error:101'. Any idea on how to get it working?
I have tried the following: clearing app data for Google play and download manager, using data sync to transfer the app and data from the nexus 10.
Thanks in advance
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thfreedumb said:
I have nba jam installed on my nexus 10 and all is well. The 10 is completely stock.
The nexus 5, on the other hand, has franco kernel with purity rom. The app opens and asks to download additional data on wifi or 3g. When it starts I get an error, 'download failed error:101'. Any idea on how to get it working?
I have tried the following: clearing app data for Google play and download manager, using data sync to transfer the app and data from the nexus 10.
Thanks in advance
Sent from my Nexus 10 using xda app-developers app
Click to expand...
Click to collapse
Did you ever find an answer to this? I just ran the game for the first time and got the same error you did. I'm running the stock ROM (rooted) with Xposed Framework. I run a DPI of 439, so I thought maybe that was it, but even using App Settings module to change it to 480, it still is giving me the same error.
Sadly I haven't.
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thfreedumb said:
Sadly I haven't.
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Click to expand...
Click to collapse
I was getting the same error, but running Cataclysm ROM and without Xposed.
I changed my navigation bar (back, home, multitask keys) back to 100% from 60%, and it now downloads!
Hope this fixes the problem for you too!
Unbelievable !
It actually is working after doing what you did ! What's the link ? This is really crazy ... ! But it's downloading ... well, that's enough for today :silly: ! Thanks :good: !
WTF @ that for a fix!
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Hey guys sorry for bumping the thread up and going offtopic, but just wanted to ask is there a way to apply this fix on bluestacks?

After update some websites dont load on 4g

After update websites like bucketfeet do not load on network data only on WiFi. I tried restarting my phone resetting defaults on chrome tried other browsers.. Opera... Dolphin etc... Nothing when on network data bucketfeet dot com won't load but on WiFi it does right away.. BTW my nexus 5 is all stock I just got the update today and hate it.. Any suggestions please help me out guys
I would greatly appreciate any help.
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AlexSochi8 said:
After update websites like bucketfeet do not load on network data only on WiFi. I tried restarting my phone resetting defaults on chrome tried other browsers.. Opera... Dolphin etc... Nothing when on network data bucketfeet dot com won't load but on WiFi it does right away.. BTW my nexus 5 is all stock I just got the update today and hate it.. Any suggestions please help me out guys
I would greatly appreciate any help.
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Click to expand...
Click to collapse
Can anyone please give any tips or how do I roll back to old version of os? Is there a way to reset the phone without losing my pictures and videos?
If you don't want to fix the issue, just follow the flash stock guide found in my signature.
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rootSU said:
If you don't want to fix the issue, just follow the flash stock guide found in my signature.
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Click to expand...
Click to collapse
Instead of flashing stock how can I fix it?
AlexSochi8 said:
Instead of flashing stock how can I fix it?
Click to expand...
Click to collapse
It's not so much a fix as it is troubleshooting.
The first thing to try if something is broken after an upgrade is to factory reset the data. That could rule out an OS issue. Of course you must backup apparatus wtc first (unrooted users use helium) then copy sdcard data to PC.
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Factory reset the phone.. Still the same issue. The website used to work before the update but doesn't anymore on tmobiles network.. What could it be.. I tried all the browsers
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AlexSochi8 said:
Factory reset the phone.. Still the same issue. The website used to work before the update but doesn't anymore on tmobiles network.. What could it be.. I tried all the browsers
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Click to expand...
Click to collapse
Could also be specific to the radio. You could try going back to just the old radio,

Can't update Chrome?

The latest update keeps giving me error 504 from the play store which I've googled and done the things suggested for the error. Wipe cache and data of play store. Remove Google account and log it back in. But still nothing so i manually downloaded from apk mirror and even that way says not installed when trying to update.
Any one have any ideas?
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Ben36 said:
The latest update keeps giving me error 504 from the play store which I've googled and done the things suggested for the error. Wipe cache and data of play store. Remove Google account and log it back in. But still nothing so i manually downloaded from apk mirror and even that way says not installed when trying to update.
Any one have any ideas?
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Click to expand...
Click to collapse
I know its not exactly a solution but I uninstalled Chrome using Titanium backup and reinstalled from playstore and it updates perfectly well.
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Achilles. said:
I know its not exactly a solution but I uninstalled Chrome using Titanium backup and reinstalled from playstore and it updates perfectly well.
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Click to collapse
Will it lose all its data (password saves) etc doing this?
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Ben36 said:
Will it lose all its data (password saves) etc doing this?
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Click to collapse
I don't think so because they are saved to Google server and linked to your gmail. So you will get back on signing in.
Also if you want you can backup using Tbk then reinstall and restore data only.
Hopefully that will serve your purpose. [emoji111]
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Try logging into the account from a PC and click install from there. Sometimes it clears the error and triggers the update when you sync back up with your phone.
Ben36 said:
Will it lose all its data (password saves) etc doing this?
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Click to expand...
Click to collapse
It shouldn't, the data is usually saved outside the application folder.
To be safe you can use Titanium Backup.
Seems weird because you'd think manually downloading and installing would work still
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I faced the same issue again and I simply turned off the merge tabs option and it updated flawlessly.
I know it is not related and might just be a coincidence.
But worth giving it a shot.
Sent from my Nexus 5
Ok here's what i ended up doing.
Backed up app and data (ended up using ultimate backup app)
Root uninstalled. Rebooted. Re installed from the play store. It did lose saved info data. So restored data only from the backup and all is now fine.
Thanks for your help everyone!
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Is sync/bookmarks working in chrome again?
Ben36 said:
Ok here's what i ended up doing.
Backed up app and data (ended up using ultimate backup app)
Root uninstalled. Rebooted. Re installed from the play store. It did lose saved info data. So restored data only from the backup and all is now fine.
Thanks for your help everyone!
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Click to collapse
MatthewPresley said:
Is sync/bookmarks working in chrome again?
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Click to collapse
What u mean again? It always has done for me
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Sorry, I just realized I posted this question on the wrong thread. I meant to ask this on the Android M thread.
Ben36 said:
What u mean again? It always has done for me
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MatthewPresley said:
Sorry, I just realized I posted this question on the wrong thread. I meant to ask this on the Android M thread.
Click to expand...
Click to collapse
I am on M tho
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