Database Info

Cant purchase Apps in market

I get ERROR "an error occurred. Please try again." when i try to buy apps on the market. I updated all of my contact and payment info at google. I can buy apps online and have them sent to my phone. I read through a bunch of different post and nothing seems to help.... I am running Octaine Team Acid's awesome rom which is 2.3.5, not that that should matter. Since i went to that ROM the phone has been better than ever...but i need to be able to buy apps on the market from my phone.. any ideas?

Try clearing the market cache and data...from the manage applications menu.
Sent from my SGH-T959V using xda premium

Been there done that :/
Sent from my SGH-T959V using XDA App

can you clear the market cache and data. then push the new market (posted in the apps section). once you do that clear data again. go into cwm and also clear cache and fix permissions. then try again. if still nothing, it is a problem with your google account. may want to resync it to your phone.

Worked perfectly! Thanks!
Sent from my SGH-T959V using XDA App

thanks button below

Error processing purchase

I have been getting this error in the play store everytime I try to download an app free or otherwise. I have tried clearing the data and clearing the cache and I'm still getting it. Running RG2x MIUI and Trinity. Suggestions?
Sent from my LG-P999 using xda premium

Check your credit card information on your account. My amazon app store was doing the same thing to me, free or not, until I realized the card I had on the account had been expired since January.

booch137 said:
Check your credit card information on your account. My amazon app store was doing the same thing to me, free or not, until I realized the card I had on the account had been expired since January.
Click to expand...
Click to collapse
I don't use a credit card, charges appear on my tmobile bill. Two days ago everything worked fine. I haven't even made any changes on my account in that time.
Sent from my LG-P999 using xda premium

e4e5nf3nc6 said:
I have been getting this error in the play store everytime I try to download an app free or otherwise. I have tried clearing the data and clearing the cache and I'm still getting it. Running RG2x MIUI and Trinity. Suggestions?
Sent from my LG-P999 using xda premium
Click to expand...
Click to collapse
Bare with me Guys. This is my absolute Very 1st post on XDA. I was going to post a new thread and it suggested this one. All other relative issues were from 2011. FOR THE LIFE OF ME -- i cannot download apps; even free ones. "ERROR PROCESSING PURCHASE" This sucks! Even on updates. Please help!

paulie_gogetit said:
Bare with me Guys. This is my absolute Very 1st post on XDA. I was going to post a new thread and it suggested this one. All other relative issues were from 2011. FOR THE LIFE OF ME -- i cannot download apps; even free ones. "ERROR PROCESSING PURCHASE" This sucks! Even on updates. Please help!
Click to expand...
Click to collapse
Just a thought. I realized this started for me the same day I added another phone to my account. Of course the other phone is for somebody else with a completely different Google account, but this is the only variable I can think of. Do you happen to be on a family plan or anything like I am now?
Sent from my LG-P999 using xda premium

No. I have installed Juggernaut 5.0 for my Samsung Galaxy SII. I don't think I had this problem yesterday when it was installed. I've wiped cache, dalvik rebooted and all.
Sent from my SGH-T989 using XDA

Google apps are all out of wack for me. I installed Gmail update and problems started to occur. Think it's on Google's end. You can try and reflash gapps? Maybe that will help?
Sent from my LG-P999

chrisram88 said:
Google apps are all out of wack for me. I installed Gmail update and problems started to occur. Think it's on Google's end. You can try and reflash gapps? Maybe that will help?
Sent from my LG-P999
Click to expand...
Click to collapse
I hate to sound like a NEWB... what is reflashing gapps and how do you do it? Thanks

paulie_gogetit said:
I hate to sound like a NEWB... what is reflashing gapps and how do you do it? Thanks
Click to expand...
Click to collapse
If you don't know, then it doesn't really apply to your situation.
For clarity...cyanogenmod and a lot of the other roms aren't really suppose to include g(oogle)apps. These are the apps developed by Google such as maps, Gmail, play store/market, etc. So when you flash a custom rom like cm7 you also download and flash a zip file which installs these on your phone manually. All done through clockworkmod recovery.
I noticed that basically any of the less-popular apps in the play store can download and install without a problem. Only popular things like angry birds space and some of the other random things I tried seem to have this problem.
Sent from my LG-P999 using xda premium

What my fellow xda user just said! Do a quick Google search for latest gb Google apps. Download file and flash in recovery think latest is 8/28
Only if you running gingerbread base rom
Edit : http://goo-inside.me/gapps/gapps-gb-20110828-signed.zip
There you go.. Put on root of sd card and flash. Cwm will do the rest
Sent from my LG-P999

e4e5nf3nc6 said:
If you don't know, then it doesn't really apply to your situation.
For clarity...cyanogenmod and a lot of the other roms aren't really suppose to include g(oogle)apps. These are the apps developed by Google such as maps, Gmail, play store/market, etc. So when you flash a custom rom like cm7 you also download and flash a zip file which installs these on your phone manually. All done through clockworkmod recovery.
I noticed that basically any of the less-popular apps in the play store can download and install without a problem. Only popular things like angry birds space and some of the other random things I tried seem to have this problem.
Sent from my LG-P999 using xda premium
Click to expand...
Click to collapse
Well I can say there are A LOT of forums on here regarding this issue - however they date back to over a year ago. I've uninstalled some system apps (My Account for T-Mobile) and other non-essentials. I don't assume that is an issue. But like I said the past couple days it gets that error. One forum suggested removing the Google account then reinstalling, however my phone says it requires a factory reset for this. I've already spent lots of time customizing my ROM... Any other ideas?
---------- Post added at 03:00 PM ---------- Previous post was at 02:42 PM ----------
chrisram88 said:
What my fellow xda user just said! Do a quick Google search for latest gb Google apps. Download file and flash in recovery think latest is 8/28
Only if you running gingerbread base rom
Edit : (removed url)
There you go.. Put on root of sd card and flash. Cwm will do the rest
Sent from my LG-P999
Click to expand...
Click to collapse
Dang Man, I followed all steps appropriately -- I thought for a moment the clouds parted and I was being shined on. I was able to download 1 app -- then, back to the "ERROR PROCESSING PURCHASE" message again... I thought I had it...sigh, any ideas behind that? Any other suggestions?
---------- Post added at 03:12 PM ---------- Previous post was at 03:00 PM ----------
Dang Man, I followed all steps appropriately -- I thought for a moment the clouds parted and I was being shined on. I was able to download 1 app -- then, back to the "ERROR PROCESSING PURCHASE" message again... I thought I had it...sigh, any ideas behind that? Any other suggestions?

paulie_gogetit said:
[/COLOR]Dang Man, I followed all steps appropriately -- I thought for a moment the clouds parted and I was being shined on. I was able to download 1 app -- then, back to the "ERROR PROCESSING PURCHASE" message again... I thought I had it...sigh, any ideas behind that? Any other suggestions?
Click to expand...
Click to collapse
I'm not too sure. I think it's on Google's side of things. Try downloading off pc and see if you can
Sent from my LG-P999

chrisram88 said:
I'm not too sure. I think it's on Google's side of things. Try downloading off pc and see if you can
Sent from my LG-P999
Click to expand...
Click to collapse
You mean an apk file transfer and install? That works. Or do you mean something else?
Sent from my SGH-T989 using xda premium

No you can access the market via pc also. If you get errors as well then it might be Google.
https://play.google.com/store
Sent from my LG-P999

I seem to be able to fix this problem by turning off Wi-Fi, clearing market cache/data, and then restarting the Market/Play Store and setting it up using T-Mobile's network instead of Wi-Fi... Billing to the T-Mobile Bill seems to work fine after that.

FatalityBoyZahy said:
I seem to be able to fix this problem by turning off Wi-Fi, clearing market cache/data, and then restarting the Market/Play Store and setting it up using T-Mobile's network instead of Wi-Fi... Billing to the T-Mobile Bill seems to work fine after that.
Click to expand...
Click to collapse
Confirmed fix for me. Thanks dude.
Sent from my LG-P999 using xda premium

chrisram88 said:
I'm not too sure. I think it's on Google's side of things. Try downloading off pc and see if you can
Sent from my LG-P999
Click to expand...
Click to collapse
Update: Today it seems to be working. I think it may be a Google issue. I'll stay subscribed to this. Thanks guys.

i got the same problem
i uninstall the play store and got back to the market and it works
but still there is a problem in play store.

e4e5nf3nc6 said:
I have been getting this error in the play store everytime I try to download an app free or otherwise. I have tried clearing the data and clearing the cache and I'm still getting it. Running RG2x MIUI and Trinity. Suggestions?
Sent from my LG-P999 using xda premium
Click to expand...
Click to collapse
Read the help section in the market and try signing into google talk, it eventualy worked for me.
Sent from my LG-P999 using xda premium

e4e5nf3nc6 said:
Confirmed fix for me. Thanks dude.
Sent from my LG-P999 using xda premium
Click to expand...
Click to collapse
No problem
Sent from my LG-P999 using xda premium

[Q] Cyanogenmod 9 Alpha Unable to install/update

I cannot install or update any apps on my phone. I can restore them via titanium, but not through the store. Does anybody have any ideas?
I'm running the release from 29th March 2012 if that helps...

It seems that trying to install the latest gapps has fixed it for now.
But it does keep trying to update Osmos, even though I bought it through the humble bundle instead of the pay store. Any help?
Also, don't know how to edit from the app, hence the double post.
Sent from my Desire S using XDA

gigaSproule said:
It seems that trying to install the latest gapps has fixed it for now.
But it does keep trying to update Osmos, even though I bought it through the humble bundle instead of the pay store. Any help?
Also, don't know how to edit from the app, hence the double post.
Sent from my Desire S using XDA
Click to expand...
Click to collapse
Don't worry about the double post, nothing to worry about here.
You can try to clear the cache from play store, or maybe reinstall it. reboot your phone.
Sometimes it needs a while for the store to recognize all your apps and settings.
Sent by my fingers to your head.

gigaSproule said:
Also, don't know how to edit from the app, hence the double post.
Sent from my Desire S using XDA
Click to expand...
Click to collapse
Just to let you know, you need to tap your post, press modify and then press edit to edit your post
Sent from my Desire S using xda premium

Thanks for the update on editing!
I restarted my phone last night and I couldn't install apps again. Rebooted into recovery and reinstalled gapps again and it seems to work again. Next time it happens, I'll try clearing the cache first.
Sent from my Desire S using XDA

gigaSproule said:
But it does keep trying to update Osmos, even though I bought it through the humble bundle instead of the pay store. Any help?
Click to expand...
Click to collapse
There is no possibility to workaround. Games bought outside Google Play will be always marked but cannot be updated.

rzabcio said:
There is no possibility to workaround. Games bought outside Google Play will be always marked but cannot be updated.
Click to expand...
Click to collapse
Cheers. Seems a pain, but never mind.
Sent from my Desire S using XDA
EDIT: Clearing the cache, data and force stopping hasn't helped the downloading issue.
EDIT 2: I installed Play Store v3.5.16 from here, and it seems to work fine now.

Thanks for the link,just install it and can confirm it worked for me.

Known Issue
Yeah - that's one of the known issues on CM9 Alpha unfortunately...
Very difficult to find an ICS ROM for the Desire S where everything "just works".

Thanks for the link, I had the same issue, but after I installed that, the issue is gone!
Sent from my HTC Desire S using xda premium

Error retrieving information from the server [RPC:S-5:AEC-0]

Alright guys, the play store spits this error at me constantly. It happens when i download apps from the play store. It says "Error retrieving information from the server [RPC:S-5:AEC-0]". Just to clarify, things I've already tried: wiping data of play store and play service frameworks, wiping dalvik and cache, deleting my host file and readding my Google account. I've added another account and it downloaded apps flawllessly so it must be my main google account. Any help would be greatly appreciated!

Hmm, odd. What version of the Play Store are you using? Which rom?
Sent from my SCH-I535 using Tapatalk 4 Beta

I'm dealing with this same crap. I've tried every conceivable permutation of wipes, Google account, flashing a different ROM, etc. Still nothing. I'm open to suggestions.
Rom- bones 2.0
Market - 4.1.1.0
Sent from my SCH-I535 using xda app-developers app

Have either of you tried flashing back to stock and then going through odin again to root over
Sent from my SCH-I535 using xda premium

I may have to do this when I get to my laptop but a lot of what I've been reading indicates that its an issue on Google's end. We'll see..
Sent from my SCH-I535 using xda app-developers app

Hello folks
Having the same problem on 3 devices Nexus 4, Nexus 7, Samsung Galaxy but the old market app on an HTC Desire onOxygen Gingerbread is OK.
The Googleplay web page "MyAndroidApps" link is permanently borked for me. "an error has occured"
But if you go to the store link for /store/account
You can at least see what applications you have, just not which device they are on.
Still exchanging emails with Google support....

I have the same issue and nothing I've tried works. Been with Google support and they have no idea why it happens or how to fix it. Lovely
Sent from my Galaxy

Spoke with Google tech support. Very helpful- they're going to refund my money on all my paid apps instead of chasing this rabbit down a hole
Sent from my Galaxy Nexus using xda app-developers app

I wasn't so lucky, they told my app purchases are too much for them to refund.
Sent from my Galaxy

icedmayhem said:
I wasn't so lucky, they told my app purchases are too much for them to refund.
Sent from my Galaxy
Click to expand...
Click to collapse
I had over $100...were you forceful? I say this because I'm in sales and usually get what I want.
Sent from my Galaxy Nexus using xda app-developers app

just spoke with Google rep... They advise to clear download manager as well as re-sign-in to talk/hangout apps....
and still no go....
worst: all my purchased apps show as not purchased and my device is not listed in GPlay's page.

Sorry guys, I'm not S 3 users. I google the error message and got here.
Is it happened to all device?
My device is Galaxy Nexus.
I can't open 'my apps' on play store both on pc or play store app on my phone.
I can download apps, but can't restore. Just changed to another custom ROM and can't restore.
Is it google's fault?

It must be. If I add my account to another phone, I get the error there as well. I had a backup before the error got me but have 30 apps I can't update.
Sent from my Galaxy
---------- Post added at 02:51 PM ---------- Previous post was at 02:50 PM ----------
This error if not fixed soon might drive me to the other side. I'm just frustrated
Sent from my Galaxy

I'm still exchanging emails with support and hoping they will persevere.
A debug log showed this up, not sure it moves us much further forward but for what is worth heres the lines....
06-11 07:29:19.351 4158 4178 E Volley : [339] BasicNetwork.performRequest: Unexpected response code 500 for https://android.clients.google.com/fdfe/replicateLibrary
06-11 07:29:19.381 4158 4158 W Finsky : [1] LibraryUpdateListener.onErrorResponse: Library replication failed: DisplayErrorMessage[Error while retrieving information from server. [RPC:S-5:AEC-0]]
Jon

Hi guys. Had the same problem when flashing bones rom. Few times actually. Basically, move anything you want to save to your sd card or computer and then do a full format in recovery. Then reflash and do startup over wifi and not data. If that doesn't work, go flash your stock backup and then flash from there. If you don't have a backup of stock, just Odin to stock with a stock Samsung rom from the development forum and flash your rom again. Trust me I had this happen to me like 3 times. Same error. And if it works, go to your Google account and de-authorize the old gs3's from previous roms (it will show as SCH-I535).
EDIT: MAKE SURE YOU DO A CLEAN INSTALL AFTER REVERTING TO STOCK OR IF YOU HAVENT TRIED THAT YET.
Edit 2: I'm pretty sure this is a error on Google server dealing with your phone switching to a "new" phone suddenly or moving to a newer version of android (4.2) or reverting to an older version (4.1).
Edit 3: Last resort would to be to install the update before MD3 and then OTA to unroot and the root all over again and then flash. Then if you want, go back to MB1. Although flashing MD3 this way usually prevents problems with the camera.
Sent from my SCH-I535 using xda app-developers app

well yesterday I posted them a bug report, today my account is working again.
Would be interested to know if anyone else is now fixed?
Jon

My GOOGLE STORE APP and Gtalk don`t work after rooting my GALAXY S3

hello guys how are you ?
I have a samsung galaxy s3 verizon
and few days ago
I rooted it following these links
http://forum.xda-developers.com/showthread.php?t=2046439
http://forum.xda-developers.com/showthread.php?t=2332825
and after doing it I got a problem , my Google play store APP and Gtalk and Gmail do not work anymore
I was thinking about DOWNGRADE my version from 4.1.2 to 4.1.1 .......what do you think guys ?
if there is another solution .....just put it below guys .....thank you in advance

Have you tried cleaning the cache and data for the Google App store and gtalk.
Sent from my SCH-I535 using xda premium

ramdesai said:
Have you tried cleaning the cache and data for the Google App store and gtalk.
Sent from my SCH-I535 using xda premium
Click to expand...
Click to collapse
Yes ...it was the first thing I tried it. .......but nothing happened

Use Titanium Backup to delete Google Play Services and then reinstall it from the play store. You can also back it up in Titanium Backup if you want, but don't restore it unless you have to. If it still doesn't work don't give up, try opening the app a couple times

Androideka5 said:
Use Titanium Backup to delete Google Play Services and then reinstall it from the play store. You can also back it up in Titanium Backup if you want, but don't restore it unless you have to. If it still doesn't work don't give up, try opening the app a couple times
Click to expand...
Click to collapse
I tried everything
anything else ?
I dont know if I could get an Original ROM VERIZON 4.1.1 so I can flash it using it
then just update it and the problem gonna be solved
I want to try that .............may be it will work

Instead of going to 4.1 1 and then update to 4.1.2, you can use below rom if youhave root
http://forum.xda-developers.com/showthread.php?p=42792139
Which is 4.1.2 stock rooted rom.
Sent from my SCH-I535 using xda premium