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Hi guys,
I just bought a captivate from a authorized ATT dealer, it is a refurbished and I have always been lucky with refurbished products so I did not think twice about getting it. However I won't have a warranty on it, so I am starting to reconsider, thinking that if I have one that randomly shutdown, I will be stuck with a faulty phone and will lose my money since apparently nothing really fixes the problem completely.
So, I have the option to return the phone within 7 days, should I just forget about this phone and just send it right when I get it and just pick another phone. If I had a year to try it, I would keep it, but 7 days... I just don't know what to do, any advice?
Did you already try using setCPU to up the minimum frequency to 200Mhz? Worked for me and many others!
wuddersup said:
Did you already try using setCPU to up the minimum frequency to 200Mhz? Worked for me and many others!
Click to expand...
Click to collapse
No, I am supposed to receive the phone on Tuesday, but I am asking in advance because I only have 7 days to return it and for what I read on the board the problem might not show up right away. If there was a fix that unanimously worked I had no issue keeping the phone but it seems like a lot of fixes only work for a minority. Am I wrong and I missed the fix that is believed to work for most?
Why would you accept a faulty phone when you know for the same price, you could have gotten a phone w/o fault.
Refurbs are warranted for 90 days.
wuddersup said:
Did you already try using setCPU to up the minimum frequency to 200Mhz? Worked for me and many others!
Click to expand...
Click to collapse
Confused on how changing the cpu frequency could prevent showdowns since the problem is faulty ram
Sent from my SAMSUNG-SGH-I897 using XDA App
Like miami said. U should have 90 day warranty on a refurb.
Sent from my SAMSUNG-SGH-I897 using XDA App
I just recieved a refurb on warranty because my "New" Captivated had the dreaded shutdown issue. I tried SetCPU on it but to no avail. Funny thing is it didn't start happening until after the Froyo upgrade... darn closet gremlins. The refurb is an older build date than the one I purchased new and so far so good. I'd imagine that since it is a factory refurb it is up to par in specs since they recognized and addressed the shutdown issue. I wouldn't sweat it.
Well, it is a ebay purchase so the return policy is just what the seller is saying. So how would I get 90 days warranty?
Is it now sure it is a faulty ram? Would newer phone not have the problem then?
im not sure, you are going to have to look it up,
but the shut down issue only affects the older build numbers i believe.
i think... never had the issue so havent specifically read up on it.. just what i think i remember in reading though thousands of posts....
not sure what the build number was....
My build number and imei is in the range of the shutdown issue. It is a refurb from a insurance claim, so maybe that's why I don't have a shutdown problem.
Sent from my GT-I9000 using XDA App
Just my opinion!
I wouldn't even think or touching a refurb captivate from an ebay reseller unless the cost was so low that the risk was worth taking, for a couple of reasons.
I once bought a treo refurb on ebay. The first one would not receive phone calls so it had to go back. The second one worked fine initially, but the phone failed down the line several months later. I wound up using it as a pda and having another phone. Had no recourse because I got it cheap.
My Captivate, purchased from AT&T in August, developed the random shutdown problem. The first random shutdown was sometime in late November. Fortunately, since it was under AT&T Warranty, I got a replacement earlier this year that has been solid so far. But given the history of the Captivate, not only with random shutdowns, but GPS, etc., I wouldn't put any serious money into one without a warranty.
Edit: here's the info about imei numbers - http://forum.xda-developers.com/showpost.php?p=10037509&postcount=24
oh crap... i think this happened to me last night while i was on the phone....
rebooted straight to rom loading screen, no i896 or kernel boot screen...
is that how it behaves? or is that something new?
creepyncrawly said:
Just my opinion!
I wouldn't even think or touching a refurb captivate from an ebay reseller unless the cost was so low that the risk was worth taking, for a couple of reasons.
I once bought a treo refurb on ebay. The first one would not receive phone calls so it had to go back. The second one worked fine initially, but the phone failed down the line several months later. I wound up using it as a pda and having another phone. Had no recourse because I got it cheap.
My Captivate, purchased from AT&T in August, developed the random shutdown problem. The first random shutdown was sometime in late November. Fortunately, since it was under AT&T Warranty, I got a replacement earlier this year that has been solid so far. But given the history of the Captivate, not only with random shutdowns, but GPS, etc., I wouldn't put any serious money into one without a warranty.
Edit: here's the info about imei numbers - http://forum.xda-developers.com/showpost.php?p=10037509&postcount=24
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Click to collapse
I have had refurbished products that worked great in the past, so this is not what really concerns me. But I guess overall people seem to be satisfied with the captivate that I was willing to give it a try, even with the gps problem. At first I thought it was on the first batch of captivates so I though I was fine, but I keep hearing people having a phone bought in Jan 2011 with the problem, so I am a bit anxious.
I paid $240. It is supposed to be manufactured refurbished, so I though it was a good deal considering even used captivates were going way over 300 on ebay. But maybe I just return it without opening it after all.
That too bad because the captivate is the phone that fitted most my needs with a decent price range.
TRusselo said:
oh crap... i think this happened to me last night while i was on the phone....
rebooted straight to rom loading screen, no i896 or kernel boot screen...
is that how it behaves? or is that something new?
Click to expand...
Click to collapse
I'm not sure. Did your phone come directly from Rodgers? Are they known to have the random shutdown issue? I guess you need to find that out first.
My first phone only shut down when it was on idle, never when I was using it, and only once when it was on the charger. As far as rebooting after the shutdown, it behaved differently on different occassions, but it didn't reboot spontaneously. I would pick it up to use it, and it would be off. I would have to long press the start button to reboot.
caribbean_spur said:
I have had refurbished products that worked great in the past, so this is not what really concerns me. But I guess overall people seem to be satisfied with the captivate that I was willing to give it a try, even with the gps problem. At first I thought it was on the first batch of captivates so I though I was fine, but I keep hearing people having a phone bought in Jan 2011 with the problem, so I am a bit anxious.
I paid $240. It is supposed to be manufactured refurbished, so I though it was a good deal considering even used captivates were going way over 300 on ebay. But maybe I just return it without opening it after all.
That too bad because the captivate is the phone that fitted most my needs with a decent price range.
Click to expand...
Click to collapse
I'm guessing you don't plan to use the phone on AT&T, and maybe are not in USA? You might look into seeing if you would have warranty coverage directly from Samsung. In my life, $240 would be a bit much to pay if something goes wrong and you have no recourse. I paid around $200.00 directly from AT&T with 2 year commitment on my existing plan.
The random shutdown issue is well know to both AT&T and Samsung, and phones manufactured since about December seem to have good GPS as well as not have the random shutdown issue.
creepyncrawly said:
The random shutdown issue is well know to both AT&T and Samsung, and phones manufactured since about December seem to have good GPS as well as not have the random shutdown issue.
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Click to collapse
I am trying to figure out if I have some kind of warranty through Samsung. Also, if what you are saying is correct about phones made after Dec, I will wait to see when the phone was made to decide it's fate. Do you have an idea how I can know when the phone was made?
By the way, thanks for your inputs!
Well according to the samsung website, warranty is only for original purchaser. Now I have no idea how that works for att authorized dealer on ebay.
I recently had my screen fixed, and now my phone is horrible! It has no G-Sensor calibration at all, no vibration, the camera is just a black screen, and it randomly loses signal and says "No sim card, please insert"! (Not to mention the case is all bent. This guy was HORRIBLE)
I had a new SIM put in, and it's still doing it! If you guys have any idea on how to fix this, or my other issues, please help me out! Thanks.
(I've flashed ROM's/Radio's/Kernals so many times.. it does nothing. Running CM7 156 nightly atm though..)
Get a refund
Sent from my Inspire 4G using XDA Premium App
ThEiiNoCeNT said:
Get a refund
Sent from my Inspire 4G using XDA Premium App
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The thing is, the guy had me sign a "warranty" for only 10 days. It's been about 15 now, and I won't be able to go to the store until Monday.. so I don't know if he'll just be like "It's not my problem", or what. Could result to force ?
He works at an AT&T store and does repairs on the side, btw.
(Payed $200 to this kid, I didn't want to try fixing it myself and mess it up more, so I had him do it. I could of done a better job..)
You should have posted a question in the Q an A section if you should trust this guy...200 is wayyy too much and he even made you sign something. He is a scammer that knows how to do his job well. also it is not like you can go to the store and be like, "he fu**ed up my screen, i want a replacment."
Considering he opened up the phone I believe that voids the warranty and you will not even be able to contact HTC for a replacement...
:/ So.. what should I do? Go in there monday and talk to him? I can sure try saying that (Or like, "fix my phone, it wasn't like this before, or take your screen back and give me a refund..")
If you had a 10 day warranty you should have returned the phone back to him within 10 days. Why wait 15? I believe ATT/HTC would have fixed it cheaper than $200. Your warranty will be void now with ATT/HTC. So now you can either pay HTC to fix it, pay a real phone repair service, or buy another phone.
To attempt to fix the no sim put a piece of tape on the back of the sim card. It has been noted that the sim slot may be loose on some phones and not enough pressure is exerted for a good connection with the contacts.
He probably just forgot to tighten a screw or two. He'll probably fix it for you if you go back and mention it to him nicely, assuming he's a decent human at all.
Agoattamer said:
If you had a 10 day warranty you should have returned the phone back to him within 10 days. Why wait 15? I believe ATT/HTC would have fixed it cheaper than $200. Your warranty will be void now with ATT/HTC. So now you can either pay HTC to fix it, pay a real phone repair service, or buy another phone.
To attempt to fix the no sim put a piece of tape on the back of the sim card. It has been noted that the sim slot may be loose on some phones and not enough pressure is exerted for a good connection with the contacts.
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Click to collapse
The warranty was just if the screen were to crack again and such, (as he explained it), because the phone had no problems whenever I gave it to him. It was perfectly fine, I just didn't like the cracked screen.
Upon purchase, he told me the camera didn't work (black screen) because of a 'software issue', and to just flash the kernel and it would fix it. I never got around to doing that for those ~15 days, and didn't use the phone at all. I then got time, and rooted/flashed everything and it didn't fix the camera, and I noticed all these problems when I started to use it.
Gene Poole said:
He probably just forgot to tighten a screw or two. He'll probably fix it for you if you go back and mention it to him nicely, assuming he's a decent human at all.
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Thanks
Hey all,
I've got a rather funky bug going on here. I'm told it's not uncommon for G2x phones to suddenly turn off and require users to take out the battery for a reboot. But I recently ran into a super weird issue.
Tried to use my phone, encountered a black screen. Tried to turn it on, even took out battery and placed it back in with no luck. Went home and plugged it into adapter, got a screen showing the battery charging but that's it. With the battery out, pressed the boot screen, got the white LG logo before it turned off again.
Problem was solved as soon as I plugged the phone into my notebook instead. Booted up normally with no problems!
Is this a common occurrence?
If this problem persists, I might have to sell this phone (bought it on fleabay) and get a different one. Dang LG really rushed the G2x in spite of flaws!
If that happens, I'll be needing recommendations for a new phone.
I don't think this issue is common, this is my 1st time reading about it, and it certainly hasn't happened to me! good luck, if you're changing phones I'd suggest the galaxy Nexus
jj_z1 said:
I don't think this issue is common, this is my 1st time reading about it, and it certainly hasn't happened to me! good luck, if you're changing phones I'd suggest the galaxy Nexus
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Click to collapse
GSN is too expensive for me. Was hoping for under $300.
Was contemplating the G4SG, but I hear that while having fewer bugs, it's also a lot slower overall. I can't live without my cheap dualcore!
That's an odd one, a couple of things I will say:
I've noticed that for me if I have it plugged in and powered down then try to boot it, the thing won't start. I have to unplug it, boot it and plug it back in once it's started up initially.
Also, if you're considering loading a custom ROM, do it and if the thing is still acting like that, throw it at the nearest T-mobile store, and be sure to hit someone with it.
Волк said:
That's an odd one, a couple of things I will say:
I've noticed that for me if I have it plugged in and powered down then try to boot it, the thing won't start. I have to unplug it, boot it and plug it back in once it's started up initially.
Also, if you're considering loading a custom ROM, do it and if the thing is still acting like that, throw it at the nearest T-mobile store, and be sure to hit someone with it.
Click to expand...
Click to collapse
It was rooted with Tsugi. I haven't had any other issues yet. Rooted/flashed it yesterday, this is the 2nd day in.
And I don't have a receipt for the phone. Bought it used from another person. :/
zeth006 said:
It was rooted with Tsugi. I haven't had any other issues yet. Rooted/flashed it yesterday, this is the 2nd day in.
And I don't have a receipt for the phone. Bought it used from another person. :/
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Click to collapse
Try a different ROM, didn't you buy it off E-bay? If nothing else, either e-bay or paypal (assuming you used it) should cover you if you were given a lemon.
Волк said:
Try a different ROM, didn't you buy it off E-bay? If nothing else, either e-bay or paypal (assuming you used it) should cover you if you were given a lemon.
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Click to collapse
I'll see what happens. If the phone turns out to be a lemon, I'm going to request a refund and go the paypal dispute route if I must. I'd rather not have to.
It's a real shame too. This is a really nice phone.
Flash phoenixblood 1.7 rom and use faux123 stock cm or DS. 0.4.8 kernel, I can almost 100% guarantee you that will solve your problem.
Sent from my LG-P999 using xda premium
something similar happens to me never tried the rom your on but what i did to fix was: Settings>Applications>Development> check stay awake it helped me out maybe it will help you. let me know how everything goes.
zeth006 said:
GSN is too expensive for me. Was hoping for under $300.
Was contemplating the G4SG, but I hear that while having fewer bugs, it's also a lot slower overall. I can't live without my cheap dualcore!
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Click to collapse
I actually just sold my g2x and went back to my GS4G and don't regret it. Running octane 3.0 the speed difference is so negligible you won't even notice it unless your comparing them side by side.
Sent from my SGH-T959V using xda premium
If it happens again then sell it, the only thing that makes this phone unable to compete with the Galaxy Nexus is that it doesn't have ICS yet, and the screen is smaller and in lower resolution. But I believe if you get a good one then performance is better than the Gnex seeing as the highest clock speed I've seen achievable and stable for the Gnex is 1.35, and the GPU is slow and outdated. The camera on the G2x is also higher resolution, but lacks the lagless shutter.
This phone may be cheap, but it is very powerful. The only reason it had so many complaints is poor quality control, and very bad software developers. Hardware is crazy though.
If you were to sell your G2x, I'd take the Galaxy S II HD version over the Gnex.
Ok here is my issue.
I had a VZ GS3, running the same software it had out of he box. ie I never rooted it or unlocked the bootloader(I was waiting for a stable JB/Touchwiz).
Anyway, I had the phone for about 3wks. Didn't run into any issues seemed to be working fine. One morning I was sitting around playing with the camera taking pictures of my girlfriend play with her dog.
In the middle of taking pictures the phone just died. At the the time the battery was pretty low maybe 10-15%. At first I thought the battery was dead so I tried charging it but the charging LED never lit up. Pressing the home button did nothing(no battery graphic). I went and took a shower leaving it on the charger for another 30min still no change. I tried booting into ODIN mode, but still got nothing.
So I got dressed and went to VZ. The tech pulled the battery and tried one from a display unit, but we still got nothing . We tried booting into ODIN with this new battery & still nothing. The tech said he had never seen anything like that happen before so they would return my phone on warranty (I don't have insurance).
Of course they send me a refurb and it works fine but I can't help but feel a little cheated, I bought a new $250 phone and through no fault of my own I have to live with this refurb. Also, this has made me a little wary of rooting my phone since if it hard bricks I won't be able to restore it to factory before sending it back.
Anybody hear of anything like this happening with other GS3's
What's wrong with a refurb? How do you feel cheated? You returned your non working phone for a phone that does work and passed another round of QC. I don't see the problem here.
mustbepbs said:
What's wrong with a refurb? How do you feel cheated? You returned your non working phone for a phone that does work and passed another round of QC. I don't see the problem here.
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Click to collapse
I feel cheated because using electronics puts on wear. The processor, the OLEDs, every piece of silicon in the phone is subject to degradation based on the amount of use, heat, liquid and impact its exposed to. By definition, the refurb is a phone that had some issue and was repaired.
I don't know what the phone has been exposed to prior to me receiving it. For all I know they re-flashed someones highly used phone stuck it in a new case/bezel and sent it to me. Any additional wear may down the road effect the performance of my phone. Its the same reason that the display unit at most stores is sold at a discount.
As to your talk of QC. They actually sent me 2 refurbs. The first one was put back together incorrectly & the battery door wouldn't close, so I had to return that one immediately after opening the box.
sololhj said:
I feel cheated because using electronics puts on wear. The processor, the OLEDs, every piece of silicon in the phone is subject to degradation based on the amount of use, heat, liquid and impact its exposed to. By definition, the refurb is a phone that had some issue and was repaired.
I don't know what the phone has been exposed to prior to me receiving it. For all I know they re-flashed someones highly used phone stuck it in a new case/bezel and sent it to me. Any additional wear may down the road effect the performance of my phone. Its the same reason that the display unit at most stores is sold at a discount.
As to your talk of QC. They actually sent me 2 refurbs. The first one was put back together incorrectly & the battery door wouldn't close, so I had to return that one immediately after opening the box.
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Click to collapse
Even if you buy new or get new for a replacement, you're still subject to the same problems that could arise, as you've already experienced. As for your other points, the phone has been out for a few months. I think you need to relax a little bit if you have legitimate issues, verizon will give you another refurb as you've already had to do.
Just because it's new doesn't make it impervious, as again you've already seen.
This was replaced under warranty so you should, in my opinion, have gotten a brand new phone. It's not like it was replaced out of warranty by an insurance company. You paid for a new phone that was defective at the fault of Samsung. It was not your fault. I'd contact Verizon AND Samsung and complain. Rerburb is NOT new. I call refurbished items used because that's a better definition of what they are.
I agree with sololhj. Even though the phone works and went through further qc, it's still not new. I paid for a new phone, I want a new phone. On my last phone there were issues, so I had it replaced. I got sent a refurbished one and it just wasn't the same. Weird feeling, hard to explain lol.
Sent from my SPH-L710 using xda app-developers app
mustbepbs said:
Even if you buy new or get new for a replacement, you're still subject to the same problems that could arise, as you've already experienced. As for your other points, the phone has been out for a few months. I think you need to relax a little bit if you have legitimate issues, verizon will give you another refurb as you've already had to do.
Just because it's new doesn't make it impervious, as again you've already seen.
Click to expand...
Click to collapse
Of course the same problems could arise, in fact I don't even blame Samsung for my phone bricking itself in the first. I probably just got a bad piece of silicon. The whole reason I started this thread is because now that this phone has been out for a month I thought I would have heard of this happening to someone else, but apparently it hasn't.
The point is, what if this phone belonged to a fellow XDA member who had a custom kernel running and had the cpu overclocked to 3GHZ, burning a whole in the phone? Then because of some other issue he reflashed the stock ROM, used the flash counter hack to return the phone to normal and returned it to Verizon.
Now that's my phone and all that wear & tear is on the chip potentially reducing its overall life. Aren't I entitled to a new unused piece of silicon, even if the probability of it having issues is the same as the refurb I received?
sololhj said:
Of course the same problems could arise, in fact I don't even blame Samsung for my phone bricking itself in the first. I probably just got a bad piece of silicon. The whole reason I started this thread is because now that this phone has been out for a month I thought I would have heard of this happening to someone else, but apparently it hasn't.
The point is, what if this phone belonged to a fellow XDA member who had a custom kernel running and had the cpu overclocked to 3GHZ, burning a whole in the phone? Then because of some other issue he reflashed the stock ROM, used the flash counter hack to return the phone to normal and returned it to Verizon.
Now that's my phone and all that wear & tear is on the chip potentially reducing its overall life. Aren't I entitled to a new unused piece of silicon, even if the probability of it having issues is the same as the refurb I received?
Click to expand...
Click to collapse
Yeah if you bought it in the last 14 days, verizon should give you a new one. Maybe I'm just not that paranoid about refurbished things as others.
Ok, I've been having some network issues, some of you may know. My service cuts off randomly and im quite sick of it. I've tried everything, nothing will fix it. I dont have an extra $400 laying around to RMA it. So, I am at the last resort. Its been fun, its a good phone, but at this point it really doesnt matter to me if i break it. I can get a moto g for $120 thqt will work like it was ment to. I really thunk its something wrong with the phone, I've never had this problem on tmobile before.
Anyway, im ready to crack this thing open and see if i cant fix it on my own. Maybe a connection is lose or something. I've watched a few videos, looks easy, ive popped my N72013 open so i im not worried.
Now, would anyone have any ideas what it could be? It acts like its a grounding issue, i can do just about anything, but when i download a rom, app, stream a video, anything that maxes out my internet, the service just completely drops, and says "no service" but usually comes back on after a few seconds. Sometimes the whole phone reboots. But, if is use 3g i never have any problems
So, any ideas on what to look for inside the phone? I was gonna unplug the wire for 4G and 3G, inspect maybe dust it off, and plug it back in.
If anyone has any ideas please fill me in. Thanks for your time.
Andromendous said:
Ok, I've been having some network issues, some of you may know. My service cuts off randomly and im quite sick of it. I've tried everything, nothing will fix it. I dont have an extra $400 laying around to RMA it. So, I am at the last resort. Its been fun, its a good phone, but at this point it really doesnt matter to me if i break it. I can get a moto g for $120 thqt will work like it was ment to. I really thunk its something wrong with the phone, I've never had this problem on tmobile before.
Anyway, im ready to crack this thing open and see if i cant fix it on my own. Maybe a connection is lose or something. I've watched a few videos, looks easy, ive popped my N72013 open so i im not worried.
Now, would anyone have any ideas what it could be? It acts like its a grounding issue, i can do just about anything, but when i download a rom, app, stream a video, anything that maxes out my internet, the service just completely drops, and says "no service" but usually comes back on after a few seconds. Sometimes the whole phone reboots. But, if is use 3g i never have any problems
So, any ideas on what to look for inside the phone? I was gonna unplug the wire for 4G and 3G, inspect maybe dust it off, and plug it back in.
If anyone has any ideas please fill me in. Thanks for your time.
Click to expand...
Click to collapse
They don't cash the 400 bucks, they just put a hold on it, I did it recently via a credit card, and the charge was quickly reversed.
I'd recommend replacing it, if you still don't want to do it (because of money), go directly through LG they'll have you send in the device and they'll fix it for you.
What you're suggesting is a last resort when you're out of warranty
Andromendous said:
Ok, I've been having some network issues, some of you may know. My service cuts off randomly and im quite sick of it. I've tried everything, nothing will fix it. I dont have an extra $400 laying around to RMA it. So, I am at the last resort. Its been fun, its a good phone, but at this point it really doesnt matter to me if i break it. I can get a moto g for $120 thqt will work like it was ment to. I really thunk its something wrong with the phone, I've never had this problem on tmobile before.
Anyway, im ready to crack this thing open and see if i cant fix it on my own. Maybe a connection is lose or something. I've watched a few videos, looks easy, ive popped my N72013 open so i im not worried.
Now, would anyone have any ideas what it could be? It acts like its a grounding issue, i can do just about anything, but when i download a rom, app, stream a video, anything that maxes out my internet, the service just completely drops, and says "no service" but usually comes back on after a few seconds. Sometimes the whole phone reboots. But, if is use 3g i never have any problems
So, any ideas on what to look for inside the phone? I was gonna unplug the wire for 4G and 3G, inspect maybe dust it off, and plug it back in.
If anyone has any ideas please fill me in. Thanks for your time.
Click to expand...
Click to collapse
Looks like u are not running stock kernel ? Dose that kernel run westwood or googles default cubic for TCP congestion ? And have u tried restore factory IMG and test ?
drawde40599 said:
Looks like u are not running stock kernel ? Dose that kernel run westwood or googles default cubic for TCP congestion ? And have u tried restore factory IMG and test ?
Click to expand...
Click to collapse
Yes, I've fastboot flashed stock 4.4.4, 4.4.3, 4.4.2, 4.4, tried different kernels, roms, called tmobile numerous times, changed sim cards, gone to different areas in town, you name it, I've probably tried it.
I had a similar problem with my nexus 5 it would be on LTE most of the time but after a few minutes of watching YouTube it would switch to h/h+/3g I did RMA through T-Mobile and this new one hasn't done it if you don't have a warranty your only choice is to replace the antenna or the radio hardware
So you are willing to buy a Moto G but not deal with Google RMA? RMA is free, a hold on your credit card is just that, nothing is charged unless you plan on skipping town with the 2nd Nexus.
Google support is one of the best in the business.They do everything they can possibly do to make your RMA as quick and painless as possible by cross shipping you the replacement device. If you have an issue with Google's RMA then you must have never been forced to RMA something before.
Its not that i have an issue with rma, its just, by the time i save up $400 and they ship me the new one, this phone will be obsolete anyway. The battery life isnt that good, its starting to get lcd bleed, ive read many people go through 5+ device and have the same issues. Im not saying its a bad phone, its the best phone ive ever had and ive had many good android phones im just saying, at this point it doesnt seem worth the time and effort, its like a 50/50 shot that ill get a good one.
Andromendous said:
Its not that i have an issue with rma, its just, by the time i save up $400 and they ship me the new one, this phone will be obsolete anyway. The battery life isnt that good, its starting to get lcd bleed, ive read many people go through 5+ device and have the same issues. Im not saying its a bad phone, its the best phone ive ever had and ive had many good android phones im just saying, at this point it doesnt seem worth the time and effort, its like a 50/50 shot that ill get a good one.
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Click to collapse
It's like you're not listening...
It's a hold, not a charge.
ALSO.
LG (directly) will FIX / REPLACE FOR FREE. NO HOLDS YOU JUST SEND IT IN FIRST.
ericerk said:
It's like you're not listening...
It's a hold, not a charge.
ALSO.
LG (directly) will FIX / REPLACE FOR FREE. NO HOLDS YOU JUST SEND IT IN FIRST.
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Click to collapse
..::FACE PALM::..
Nope... not even going to try anymore
Please dont. You obviously dont get the point of my post.
Not sure if I know the point of your post either, but another option is sending your N5 for RMA first (that way there's no hold on your account at all) and wait for them to send you a new one. You can even buy a moto g use it for the week or two you won't have a phone and return it or something.
I understand that you're trying to see if anyone knows what's wrong but to me it's like a needle in a haystack. You're going to be opening up the device to look for a loose connection, but it could be something completely different. Maybe it's a hardware part that is malfunctioning in which case you would need to track down a replacement. This is why everyone is suggesting you just RMA because, speaking from experience, it really isn't a bad experience at all. If you really want to try and fix it yourself of course you're free to do as you wish since it is your device, but I highly doubt anyone on the forum will be able to say for sure what the problem is.
Sounds like you're in a fringe 4g area like me. A few blocks away I get full 4g. On my block, I get almost nothing. I constantly drops 4g, then picks it back up again.
I get a full lte signal nearly everywhere i go, it doesnt just drop 4g, it drops all service completely