Ok, I've been having some network issues, some of you may know. My service cuts off randomly and im quite sick of it. I've tried everything, nothing will fix it. I dont have an extra $400 laying around to RMA it. So, I am at the last resort. Its been fun, its a good phone, but at this point it really doesnt matter to me if i break it. I can get a moto g for $120 thqt will work like it was ment to. I really thunk its something wrong with the phone, I've never had this problem on tmobile before.
Anyway, im ready to crack this thing open and see if i cant fix it on my own. Maybe a connection is lose or something. I've watched a few videos, looks easy, ive popped my N72013 open so i im not worried.
Now, would anyone have any ideas what it could be? It acts like its a grounding issue, i can do just about anything, but when i download a rom, app, stream a video, anything that maxes out my internet, the service just completely drops, and says "no service" but usually comes back on after a few seconds. Sometimes the whole phone reboots. But, if is use 3g i never have any problems
So, any ideas on what to look for inside the phone? I was gonna unplug the wire for 4G and 3G, inspect maybe dust it off, and plug it back in.
If anyone has any ideas please fill me in. Thanks for your time.
Andromendous said:
Ok, I've been having some network issues, some of you may know. My service cuts off randomly and im quite sick of it. I've tried everything, nothing will fix it. I dont have an extra $400 laying around to RMA it. So, I am at the last resort. Its been fun, its a good phone, but at this point it really doesnt matter to me if i break it. I can get a moto g for $120 thqt will work like it was ment to. I really thunk its something wrong with the phone, I've never had this problem on tmobile before.
Anyway, im ready to crack this thing open and see if i cant fix it on my own. Maybe a connection is lose or something. I've watched a few videos, looks easy, ive popped my N72013 open so i im not worried.
Now, would anyone have any ideas what it could be? It acts like its a grounding issue, i can do just about anything, but when i download a rom, app, stream a video, anything that maxes out my internet, the service just completely drops, and says "no service" but usually comes back on after a few seconds. Sometimes the whole phone reboots. But, if is use 3g i never have any problems
So, any ideas on what to look for inside the phone? I was gonna unplug the wire for 4G and 3G, inspect maybe dust it off, and plug it back in.
If anyone has any ideas please fill me in. Thanks for your time.
Click to expand...
Click to collapse
They don't cash the 400 bucks, they just put a hold on it, I did it recently via a credit card, and the charge was quickly reversed.
I'd recommend replacing it, if you still don't want to do it (because of money), go directly through LG they'll have you send in the device and they'll fix it for you.
What you're suggesting is a last resort when you're out of warranty
Andromendous said:
Ok, I've been having some network issues, some of you may know. My service cuts off randomly and im quite sick of it. I've tried everything, nothing will fix it. I dont have an extra $400 laying around to RMA it. So, I am at the last resort. Its been fun, its a good phone, but at this point it really doesnt matter to me if i break it. I can get a moto g for $120 thqt will work like it was ment to. I really thunk its something wrong with the phone, I've never had this problem on tmobile before.
Anyway, im ready to crack this thing open and see if i cant fix it on my own. Maybe a connection is lose or something. I've watched a few videos, looks easy, ive popped my N72013 open so i im not worried.
Now, would anyone have any ideas what it could be? It acts like its a grounding issue, i can do just about anything, but when i download a rom, app, stream a video, anything that maxes out my internet, the service just completely drops, and says "no service" but usually comes back on after a few seconds. Sometimes the whole phone reboots. But, if is use 3g i never have any problems
So, any ideas on what to look for inside the phone? I was gonna unplug the wire for 4G and 3G, inspect maybe dust it off, and plug it back in.
If anyone has any ideas please fill me in. Thanks for your time.
Click to expand...
Click to collapse
Looks like u are not running stock kernel ? Dose that kernel run westwood or googles default cubic for TCP congestion ? And have u tried restore factory IMG and test ?
drawde40599 said:
Looks like u are not running stock kernel ? Dose that kernel run westwood or googles default cubic for TCP congestion ? And have u tried restore factory IMG and test ?
Click to expand...
Click to collapse
Yes, I've fastboot flashed stock 4.4.4, 4.4.3, 4.4.2, 4.4, tried different kernels, roms, called tmobile numerous times, changed sim cards, gone to different areas in town, you name it, I've probably tried it.
I had a similar problem with my nexus 5 it would be on LTE most of the time but after a few minutes of watching YouTube it would switch to h/h+/3g I did RMA through T-Mobile and this new one hasn't done it if you don't have a warranty your only choice is to replace the antenna or the radio hardware
So you are willing to buy a Moto G but not deal with Google RMA? RMA is free, a hold on your credit card is just that, nothing is charged unless you plan on skipping town with the 2nd Nexus.
Google support is one of the best in the business.They do everything they can possibly do to make your RMA as quick and painless as possible by cross shipping you the replacement device. If you have an issue with Google's RMA then you must have never been forced to RMA something before.
Its not that i have an issue with rma, its just, by the time i save up $400 and they ship me the new one, this phone will be obsolete anyway. The battery life isnt that good, its starting to get lcd bleed, ive read many people go through 5+ device and have the same issues. Im not saying its a bad phone, its the best phone ive ever had and ive had many good android phones im just saying, at this point it doesnt seem worth the time and effort, its like a 50/50 shot that ill get a good one.
Andromendous said:
Its not that i have an issue with rma, its just, by the time i save up $400 and they ship me the new one, this phone will be obsolete anyway. The battery life isnt that good, its starting to get lcd bleed, ive read many people go through 5+ device and have the same issues. Im not saying its a bad phone, its the best phone ive ever had and ive had many good android phones im just saying, at this point it doesnt seem worth the time and effort, its like a 50/50 shot that ill get a good one.
Click to expand...
Click to collapse
It's like you're not listening...
It's a hold, not a charge.
ALSO.
LG (directly) will FIX / REPLACE FOR FREE. NO HOLDS YOU JUST SEND IT IN FIRST.
ericerk said:
It's like you're not listening...
It's a hold, not a charge.
ALSO.
LG (directly) will FIX / REPLACE FOR FREE. NO HOLDS YOU JUST SEND IT IN FIRST.
Click to expand...
Click to collapse
..::FACE PALM::..
Nope... not even going to try anymore
Please dont. You obviously dont get the point of my post.
Not sure if I know the point of your post either, but another option is sending your N5 for RMA first (that way there's no hold on your account at all) and wait for them to send you a new one. You can even buy a moto g use it for the week or two you won't have a phone and return it or something.
I understand that you're trying to see if anyone knows what's wrong but to me it's like a needle in a haystack. You're going to be opening up the device to look for a loose connection, but it could be something completely different. Maybe it's a hardware part that is malfunctioning in which case you would need to track down a replacement. This is why everyone is suggesting you just RMA because, speaking from experience, it really isn't a bad experience at all. If you really want to try and fix it yourself of course you're free to do as you wish since it is your device, but I highly doubt anyone on the forum will be able to say for sure what the problem is.
Sounds like you're in a fringe 4g area like me. A few blocks away I get full 4g. On my block, I get almost nothing. I constantly drops 4g, then picks it back up again.
I get a full lte signal nearly everywhere i go, it doesnt just drop 4g, it drops all service completely
Related
I flashed the HTC factory rom a few weeks back, and now (not because of the flashing) my screen is broken. I think I sweat on it and it has caused the connectors to be intermitent. The water damage sticker is luckily still white I have alreay flashed the ATT stock back onto the unit, but without screen viewability, I can't run KAIS-SPL. You can here the ATT swoosh sounds on startup. The screen works about 5% of the time, so do I chance sending it back with HardSPL still on it as they might not be able to verify. The 5% chance scares me. Is it possible to put ATT SPL without having the screen work? Lastly, is there a command line interface to remotely activate KAIS-SPL?
Thanks,
brux2dc
FYI. This unit is still within the 30 days, but i am sure they will check it before issuing a credit.
get it replaced. try in store first since you're within ur 30 days.
if you need to go through warr exchange, have no fear. ive sent back 6 kaisers lol
one had a chunk missing outta the corner. another, the pixels went green and wack. another had a replaced screen and that screen had an "oil" spot and the hinge was all loose. no fees.
the only thing i would worry about is them replacing the screen and seeing salt from your sweat. even water leaves a green residue at times on electronics.
oh, and if you dont wanna do that, you can grab a refurb from ATT or another seller for cheap. all my refurbs were lnib
Yeah, I bought mine over the internet through the FAN site. Unfortunately It would be easy to show the clerk in a store how messed up this phone is. I"ll just send it without worrying about the SPL. I haven't seen the screen all day, so I guess it is FUBAR!
6 phones? Is this phone really that crappy quality wise? Should I get a different phone. Although this phone has everything I could want in a phone (for the time being )
Thanks
brux2dc said:
Yeah, I bought mine over the internet through the FAN site. Unfortunately It would be easy to show the clerk in a store how messed up this phone is. I"ll just send it without worrying about the SPL. I haven't seen the screen all day, so I guess it is FUBAR!
6 phones? Is this phone really that crappy quality wise? Should I get a different phone. Although this phone has everything I could want in a phone (for the time being )
Thanks
Click to expand...
Click to collapse
This phone is NOT CRAPPY (except the video DRIVERS).
It actually depends on people's use. I personally keep my phones away from all the hazards and on cases (leather, silicone...) If anything happens to it its just BADLUCK.
My opinion is If you are happy with your phone then do not get a different one.
This would work, if you could install it...
There is a program that might help you, SOTI pocket controller pro. It will let you control your phone from the computer... the only problem is installing it. You would need to be able to hit the check box. It might be possible to have it installed automatically with UC, but another, more knowledgeable member would need to give advice for this one.
If you do get the program on your phone, you should be able to revert it to factory. As another post already said, you may be fine anyway as I doubt a new phone under warranty will be heavily scrutinized by ATT.
yi3o8 said:
There is a program that might help you, SOTI pocket controller pro. It will let you control your phone from the computer... the only problem is installing it. You would need to be able to hit the check box. It might be possible to have it installed automatically with UC, but another, more knowledgeable member would need to give advice for this one.
Click to expand...
Click to collapse
this is false, when i freshly flash a new device and it dont have soti installed then i just open soti on the computer and hit connect. It then installs the cab with no prompts. SOTI would work very well in this instance!
wow 6 phones, and here i'm getting mad about 4, i'm still waiting for att to send me one that works, i guess my 4 isn't that bad at all.
and at op sogun is correct, SOTI works great used it to take the contacts off my hermes when the screen broke. but i took that phone apart to the mother board and did it that way cause i couldn't remember how to put it back together
thanks for the help.
I'll look into SOTI.
brux2dc said:
thanks for the help.
I'll look into SOTI.
Click to expand...
Click to collapse
MyMobiler is free and it will do exactly what you need.
www.mymobiler.com
Click me to download
Hi All, I've down a fair bit of web searching but haven't found a reason as to why this would be happening. So here goes:
Basically, I bought the Asus P525 when it was about 9 months old, and after about 4 months it decided to flash this up on my screen - Invalid or Missing Sim Card. It seemed to fix itself, however, and I had another week of using it. Then, it did it again, and fixed itself again shortly after, but it wasn't long before it was dong it so often that the phone became unusable. It would flash that up, and usually stay that way, it would become a rarer thing for it to fix itself. So, back to my crappy old nokia with half working buttons I went, telling myself I should ring an Asus repair center and talk to them about it. Anyway, a couple of months later I got around to ringing them, they told me they'd probably have to replace the mainboard, and it could cost me more to do that than to get a replacement phone. Not very impressed as I was, I decided to boot the phone back up, and amazingly it worked again, and gave me another week of usage before packing it in. Now it's stopped working, so I tried different roms and different firmware, to see if that would fix it... nope.
So here I am. Anybody experienced this? Any idea what I can do? I don't have heaps of bucks to throw around on phones, I really like this phone except for this obvious problem, so would like to keep using it. But I don't think the future looks bright for it
Any help is extremely appreciated.
Thanks
Matt
Seems I've asked the impossible...? Anybody have any ideas? I'm going out of my brain trying to work this one out...
Matt
It seems noone in this part of the forum likes to answer questions I'm afraid.
As to your problem, it's likely a hardware fault and theres a loose connection betweeb SIM and phone somewhere.
You could try cleaning the contacts with an electrical contact cleaner solution sprayed on a cotton bud and wipe the pins that sit on the SIM.
Maybe you could also try using a needle underneath the pins and gently pull them up so that they make better contact with the SIM (maybe some are bent).
Bear in mind, I have no experience with this device and the sensible option would be to take it to a repair shop for service.
Hope that helps.
yeah I know what you mean
Thanks for the suggestions. I have tried to bend the pins up but that didn't work. I haven't tried cleaning the contacts... sadly though I think that may not be the issue. I'll definitely give that a go, I'll try just about anything, because obviously if I can't get it to work it will just sit in my girlfriend's car so she can use the maps and camera on it. Seems such a sad waste really...
thanks again for your help
Matt
I just powered it up, and it's working again. God knows for how long though... could it be a battery or cpu issue?
So I got my XT720 a few days ago and am loving it. Two things though:
1) I've had to do a quick reset (take out battery) about 4-5 times in the same amount of days. What happens is sometimes the screen will go blank (or when I press the on button all that will happen is the 4 buttons at bottom of phone will light up). Screen/phone becomes unresponsive and only way to get back to normal is to take out battery. I'm pretty sure that every time this has happened has been right (or shortly) after me downloading something on my phone (i.e. putting on a new wallpaper, or a song). Anyone have this happen to them?
2) I don't want to root or put on Dexter's ROM just yet. The reason for this is because a) I just got my phone and I don't want to void the warranty until I know everything works with no issues b) I'd rather wait for the complete/fully polished version of the ROM - I'm in no hurry right now, this phone is a big big upgrade from my previous phone even without 2.2.
Anyways, the point is, I'm pretty sure my phone isn't running with the 720MHz update right now and is running at 550. I want to put on that update to make my phone faster while I wait to root. However, whenever I go to - about phone - check for system updates - and click on that, it always tells me "Server unavailable. Try again later.". Been trying for the past few days and no luck. How can I get the 720MHz update (without rooting - at this point)?
Thanks
If the screen doesn't come on when you turn on the phone, you may have a defective one. My first XT720 was a dud right out of the box. I had to take it back to the Cincinnati Bell store and get it exchanged. I've heard of other people having similar experiences with the phone not turning on. Take it back. If they give you any crap about it, just tell them that the Motorola tech from their forums told you to take it back. This adds a bit of validity to the problem and may make it an easier transaction.
Nah, it works fine for the most part. Turns on and off and runs just fine normally. But my issue is I've just had it basically freeze up 4-5 times in the past week (noticing a possible connection to me downloading things).
I would think your phone is running at 720mhz. I believe the European / Asian versions were originally 550mhz & had an ota udate to the 720 level. You could download Android System Info or Elixer to check it out though.
I would also agree with reverendkjr, it the phone is acting funky take it back & get a replacement.
The XT720 from Wind is 720mhz with stock firmware, the only 550mhz was Korean version AFAIK, maybe some Euro versions.
As for the screen, you may want to try doing a factory reset on your phone. If it persists after that take it back to Wind for a replacement, had my wife's XT720 replaced due to a microphone problem.
R-D said:
The XT720 from Wind is 720mhz with stock firmware, the only 550mhz was Korean version AFAIK, maybe some Euro versions.
Click to expand...
Click to collapse
Oh? I figured it might be at 550 since going back to homescreen - it reloads pretty often (thought 720 wouldn't do that), though it does run snappy enough in all other areas.
As for the screen, you may want to try doing a factory reset on your phone. If it persists after that take it back to Wind for a replacement, had my wife's XT720 replaced due to a microphone problem.
Click to expand...
Click to collapse
Be a bit of a pain to factory reset at this point. The problem isn't terribly disruptive at this point. Doesn't happen often enough to really bother me and restarting is quick. If it does continue and become frustrating I may consider factory reset. I just was wondering if anyone else experienced this.
WIND would give me a replacement at any time (within the year) if I told them about this issue? (Kind of hard to prove since it happens at it's own whim. Don't want to seek a replacement just yet anyways - not unless it continues and is an annoyance)
Just put a call into support so they have a record of the problems, explain to them you cant reproduce the problem, but it is a brand new phone and should not be doing this regardless.
They will suggest the reset to see if the issue persists, but you can decline at this time and at least get the issue logged so you have a better chance of replacement in the future.
Keep in mind though, within 14 days they will replace with a new phone, beyond that you may get a used one.
I can't imagine just ignoring a problem with a new phone like that. Especially since you have the ability to have it replaced for free.
Heck, I took a phone back once because it had ONE dead pixel on the screen. When the girl looked at me and said "Really?" I said "Hell yes, I just bought this damn thing and I want it to be PERFECT!"
you need to setup the APN to connect to 3G to get your 720 upgrade from OTA (if purchased unlocked Euro or Asia models)
if it's a Wind XT720 it should already be on 720
reverendkjr said:
I can't imagine just ignoring a problem with a new phone like that. Especially since you have the ability to have it replaced for free.
Heck, I took a phone back once because it had ONE dead pixel on the screen. When the girl looked at me and said "Really?" I said "Hell yes, I just bought this damn thing and I want it to be PERFECT!"
Click to expand...
Click to collapse
Yeah, I suppose that's true. If it happens again I'll look into getting it replaced.
Thanks for the help guys.
my XT711 has done the "blank screen a few times also and I have to remove the battery to reset it. Very strange thing, but I have had the phone for only a few days so im gonna see what its gonna do first cause sending it back to china is a pain in th butt.
So I got one for $34, delivered today. Looks perfect other than a couple scuffs on the bottom corners. The seller said it was working fine (despite listing saying it was for parts/not working). I don't have any usable cell service where I live without getting a booster and antenna of some sort, so I don't care about activating it. I plan on using it basically as an internet tablet to check email, etc.
I do not have an sd card, charger, or data cable yet, they should come tomorrow. Since the battery is close to dead, I can't find out much. It turns on fine, gets to the home screen and has that "too many pattern attempts" screen (screen looks perfect, not a single scratch by the way) with the google login. I know not to try a full hard reset with the battery being about dead, but I have tried to bring up the menu option so I know how to get there when I do get it charged. I have tried every key combination method I can find with no luck, keys ~seem to all be working from what I can tell, read in the comments that a few people had no luck. One time I got that screen with the android and shovel, waiting for download. I was wondering if that is from the factory, or if that means it's been rooted?
Basically, all I really want to do is restore it to stock for right now. Maybe something better down the line, I'd just like to use it for now since I've never even really seen a smartphone before, because nobody has one with the poor cell service here. I have the EE19 build downloaded, and I see the restoring to stock thread. I want to do it the right way. So, if it has lagfix installed, I see I need to disable that. Any other things I should know about? I was just wondering if it sounds rooted, if I need to do something else if it is. I don't have a lot of time on my hands to do research, although I did a little already, and I have a very limited internet connection so I can't download a lot of things, I wasn't expecting to need to do this when I communicated with the seller.
Thanks for any advice or tips.
Edit: I was also wondering the best way to go about checking the ESN, or if I should try. Like I said, I don't care to activate it on US Cellular, but if I'd resell it or something. I know I could use PagePlus, but the Verizon tower is 30 miles away, so not much chance of that working well either. I don't think it should be stolen or anything, but was thinking if the account ever got settled or anything....
Well I got it, posting from it now. Only problem is unsuccessful download errors in app market, after download is almost complete. On wifi. I tried every solution I found for that with no success. Other than that, no problems.
Tried every fix for the market, deleting cache, changing permissions on vendor.apk, etc. Seeing it was a common problem with few solutions that work, I flashed CM7. That worked great, apps installed fine, but of course wireless cut out constantly, not usable for long. Saw that was common, tried everything with no luck. Went back to stock, then airplane mode, now market works fine. It fails whenever not in airplane mode. So I'm sticking with this for now.
Can't activate anyway, but best I saw was -104db, but mostly no service. My LG tracfone does a little better with reception.
Sent from my SCH-I500 using XDA App
Alright everyone, I've Googled my brains out (not in a dirty way) and haven't found any real resolution to the above issue. I've tried all the usual suspects; replacing the SIM Card, cleaning the SIM Card, adding tape to the back side of the card to ensure good contact, replacing SIM/MicroSD PCB Board, fresh Wipe of ROMs and Radios, etc. None of those things have had any real results except replacing the PCB-it seems to be less frequently occurring with the new SIM tray. Does anyone have any other ideas? I'm willing to try just about anything.
Thanks in advance.
mrfeuss said:
Alright everyone, I've Googled my brains out (not in a dirty way) and haven't found any real resolution to the above issue. I've tried all the usual suspects; replacing the SIM Card, cleaning the SIM Card, adding tape to the back side of the card to ensure good contact, replacing SIM/MicroSD PCB Board, fresh Wipe of ROMs and Radios, etc. None of those things have had any real results except replacing the PCB-it seems to be less frequently occurring with the new SIM tray. Does anyone have any other ideas? I'm willing to try just about anything.
Thanks in advance.
Click to expand...
Click to collapse
How often does this happen?
It only happens to me when I have to change the network mode. I've rarely seen it other except for maybe when my phone finds an LTE signal.
Otherwise, it could be the antennas. My mom once dropped her Samsung Focus and the antennas got screwed up.
Hangampalli said:
How often does this happen?
It only happens to me when I have to change the network mode. I've rarely seen it other except for maybe when my phone finds an LTE signal.
Otherwise, it could be the antennas. My mom once dropped her Samsung Focus and the antennas got screwed up.
Click to expand...
Click to collapse
Sometimes it'll happen through several reboots within a few minutes. It'll also happen when my phone is sitting, untouched, on my desk. There shouldn't be any network mode switching if my phone isn't moving.
mrfeuss said:
Sometimes it'll happen through several reboots within a few minutes. It'll also happen when my phone is sitting, untouched, on my desk. There shouldn't be any network mode switching if my phone isn't moving.
Click to expand...
Click to collapse
The only thing I can think of is to flash back to Stock AT&T software and see what happens. If you still have the same problem, it's most likely an antenna issue and you might be better off buying a new phone.
Time to return to stock and see what happens. Ugh, what an annoying issue.
EDIT: After returning to stock and installing TWRP I ran the stock UCMC1 software for a little while without incident. While I was setting up CM I got the dreaded "No SIM-Emergency Calls Only" message. I'm at a loss here. I guess it might just be time to start shopping for a new phone.
EDIT: I'm going to try running *SHUDDERS* stock Samsung/AT&T software for a few days to see if the problem persists. I'm pretty skeptical that this is a software issue, though, since I haven't seen too many people reporting this issue.
Good effort
Given all your efforts in eliminating various variables, I'm starting to believe Hangampalli is probably right and it might be a Hardware issue.
But it is a simple observation to stay on a solid stock ROM like the recent UCMC1 (original att version) for a couple of days and see what happens.
You remind me of myself with my Samsung Galaxy S (Captivate) random shutdowns last year. I chewed up all the threads at XDA back to back and tried anything, and it still did it ... but we all know when to quit.
Cheers to your efforts:good:
I727-UCMC1-CM10.1
Well after about 20 minutes into running the phone on UCMC1 Stock my phone came up with the same stupid error. I'm going to see if AT&T is willing to do anything for me since I just got this phone as a replacement in October. But if not, I guess I'll be phone shopping. :-/ Such a shame because I really love this phone and its community of users and devs.
mrfeuss said:
Well after about 20 minutes into running the phone on UCMC1 Stock my phone came up with the same stupid error. I'm going to see if AT&T is willing to do anything for me since I just got this phone as a replacement in October. But if not, I guess I'll be phone shopping. :-/ Such a shame because I really love this phone and its community of users and devs.
Click to expand...
Click to collapse
its the phone, is it still under warranty
I got the phone as a replacement from AT&T (bad headphone jack, last time) in about October. I'm going to try to see if they'll replace it for me. Fingers crossed.
Ya I have had this same problem. Changing ROMs fixed it for me though.
Sent from my SAMSUNG-SGH-I727 using xda premium
AT&T apparently warranties their replacement devices for 90 days or until the end of the original device's warranty, whichever is longer.
What does that mean for me? I'm boned. I guess I'm stuck with my iPhone until I buy a new phone. It's going to be hard leaving this great community of Developers and Users and shedding such a great device.
Humm... I wonder if I have the same problem, is there any tests you can do to see if it is the sim card tray or something like the attenna ? I seem to have service sometimes, not all the time.