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So I got my XT720 a few days ago and am loving it. Two things though:
1) I've had to do a quick reset (take out battery) about 4-5 times in the same amount of days. What happens is sometimes the screen will go blank (or when I press the on button all that will happen is the 4 buttons at bottom of phone will light up). Screen/phone becomes unresponsive and only way to get back to normal is to take out battery. I'm pretty sure that every time this has happened has been right (or shortly) after me downloading something on my phone (i.e. putting on a new wallpaper, or a song). Anyone have this happen to them?
2) I don't want to root or put on Dexter's ROM just yet. The reason for this is because a) I just got my phone and I don't want to void the warranty until I know everything works with no issues b) I'd rather wait for the complete/fully polished version of the ROM - I'm in no hurry right now, this phone is a big big upgrade from my previous phone even without 2.2.
Anyways, the point is, I'm pretty sure my phone isn't running with the 720MHz update right now and is running at 550. I want to put on that update to make my phone faster while I wait to root. However, whenever I go to - about phone - check for system updates - and click on that, it always tells me "Server unavailable. Try again later.". Been trying for the past few days and no luck. How can I get the 720MHz update (without rooting - at this point)?
Thanks
If the screen doesn't come on when you turn on the phone, you may have a defective one. My first XT720 was a dud right out of the box. I had to take it back to the Cincinnati Bell store and get it exchanged. I've heard of other people having similar experiences with the phone not turning on. Take it back. If they give you any crap about it, just tell them that the Motorola tech from their forums told you to take it back. This adds a bit of validity to the problem and may make it an easier transaction.
Nah, it works fine for the most part. Turns on and off and runs just fine normally. But my issue is I've just had it basically freeze up 4-5 times in the past week (noticing a possible connection to me downloading things).
I would think your phone is running at 720mhz. I believe the European / Asian versions were originally 550mhz & had an ota udate to the 720 level. You could download Android System Info or Elixer to check it out though.
I would also agree with reverendkjr, it the phone is acting funky take it back & get a replacement.
The XT720 from Wind is 720mhz with stock firmware, the only 550mhz was Korean version AFAIK, maybe some Euro versions.
As for the screen, you may want to try doing a factory reset on your phone. If it persists after that take it back to Wind for a replacement, had my wife's XT720 replaced due to a microphone problem.
R-D said:
The XT720 from Wind is 720mhz with stock firmware, the only 550mhz was Korean version AFAIK, maybe some Euro versions.
Click to expand...
Click to collapse
Oh? I figured it might be at 550 since going back to homescreen - it reloads pretty often (thought 720 wouldn't do that), though it does run snappy enough in all other areas.
As for the screen, you may want to try doing a factory reset on your phone. If it persists after that take it back to Wind for a replacement, had my wife's XT720 replaced due to a microphone problem.
Click to expand...
Click to collapse
Be a bit of a pain to factory reset at this point. The problem isn't terribly disruptive at this point. Doesn't happen often enough to really bother me and restarting is quick. If it does continue and become frustrating I may consider factory reset. I just was wondering if anyone else experienced this.
WIND would give me a replacement at any time (within the year) if I told them about this issue? (Kind of hard to prove since it happens at it's own whim. Don't want to seek a replacement just yet anyways - not unless it continues and is an annoyance)
Just put a call into support so they have a record of the problems, explain to them you cant reproduce the problem, but it is a brand new phone and should not be doing this regardless.
They will suggest the reset to see if the issue persists, but you can decline at this time and at least get the issue logged so you have a better chance of replacement in the future.
Keep in mind though, within 14 days they will replace with a new phone, beyond that you may get a used one.
I can't imagine just ignoring a problem with a new phone like that. Especially since you have the ability to have it replaced for free.
Heck, I took a phone back once because it had ONE dead pixel on the screen. When the girl looked at me and said "Really?" I said "Hell yes, I just bought this damn thing and I want it to be PERFECT!"
you need to setup the APN to connect to 3G to get your 720 upgrade from OTA (if purchased unlocked Euro or Asia models)
if it's a Wind XT720 it should already be on 720
reverendkjr said:
I can't imagine just ignoring a problem with a new phone like that. Especially since you have the ability to have it replaced for free.
Heck, I took a phone back once because it had ONE dead pixel on the screen. When the girl looked at me and said "Really?" I said "Hell yes, I just bought this damn thing and I want it to be PERFECT!"
Click to expand...
Click to collapse
Yeah, I suppose that's true. If it happens again I'll look into getting it replaced.
Thanks for the help guys.
my XT711 has done the "blank screen a few times also and I have to remove the battery to reset it. Very strange thing, but I have had the phone for only a few days so im gonna see what its gonna do first cause sending it back to china is a pain in th butt.
After I got my skyrocket, many of my friends and family also decided on the skyrocket Well, now it's up to me to make sure they're all in working order.
So one of my family members left her skyrocket in a bag of water for a while while she was at the beach, and it was completely unresponsive. I fully disassembled it (not my first time), dried out the majority of the water, then left the phone in rice for a few days. The good news is, the phone boots up and seems to work. The battery still works and it charges over USB.
The bad news is, the cellular radio does not work, IMEI comes up as unknown, bluetooth mac is "unavailable", front facing camera is also unresponsive. Really bad news: data/adb over usb does not register at all. A few more days in rice haven't helped.
The phone is completely stock. My first thought was that flashing a new radio might reset the cellular somehow, but not having cwm/odin makes that impossible. I can't seem to get the phone into download mode either because of the USB problem.
One thing that DOES work is the stock recovery. I can tell it to flash the official ATT ICS build, which contains a radio!
However when I try flashing it says.. "E: Short write of /tmp/sideload/package.zip (No space left on device) Installation aborted". Other zips "failed to verify whole-file signature"
Any ideas? My next step will be buying a used skyrocket with a cracked screen, and transplanting the working screen from this unit...
Tom
First off, please use the Q&A section for, you know, questions and answers. Don't create a new thread; I'm going to ask the mods to move this one instead.
Second, your issue is that the hardware radio is dead. The stock ROM only has a software radio included. To put it a different way, the stock ROM includes programming that tells the cell radio what to do. It can't fix the cell radio if it's broken, though. Unfortunately, based on the amount of damage you've got there, I'd say your phone is pretty much toast.
If you're completely stock, try to warranty it out. Just be up front with Sammy about what happened (because, in this instance, they will figure it out if you make up a story or play dumb), and the worst thing they can say is no. You might get a sympathetic rep who'll help you out. If they won't take it, you've already got your backup plan in the working SR.
T.J. Bender said:
First off, please use the Q&A section for, you know, questions and answers. Don't create a new thread; I'm going to ask the mods to move this one instead.
Second, your issue is that the hardware radio is dead. The stock ROM only has a software radio included. To put it a different way, the stock ROM includes programming that tells the cell radio what to do. It can't fix the cell radio if it's broken, though. Unfortunately, based on the amount of damage you've got there, I'd say your phone is pretty much toast.
If you're completely stock, try to warranty it out. Just be up front with Sammy about what happened (because, in this instance, they will figure it out if you make up a story or play dumb), and the worst thing they can say is no. You might get a sympathetic rep who'll help you out. If they won't take it, you've already got your backup plan in the working SR.
Click to expand...
Click to collapse
Meant to post this in Q&A, woops. Too many xda tabs open trying to figure this out. Sorry about that
I do know the difference between the hardware/software radios... My thought was that while the phone was turned on and submerged, the software radio could have become corrupt... A long shot perhaps
I'll try contacting samsung, but somehow I doubt they'll cover it. Sidenote, do you really think they have a more sophisticated way to check for water damage than the internal water-damage indicator sticker?
The question still stands though, if anyone is interested. Even without a cell radio, I'd like to be able to root it for other purposes
Thanks for the advice
Tom
dutchthomas said:
Meant to post this in Q&A, woops. Too many xda tabs open trying to figure this out. Sorry about that
I do know the difference between the hardware/software radios... My thought was that while the phone was turned on and submerged, the software radio could have become corrupt... A long shot perhaps
I'll try contacting samsung, but somehow I doubt they'll cover it. Sidenote, do you really think they have a more sophisticated way to check for water damage than the internal water-damage indicator sticker?
The question still stands though, if anyone is interested. Even without a cell radio, I'd like to be able to root it for other purposes
Thanks for the advice
Tom
Click to expand...
Click to collapse
Yeah, based on the amount of things going wrong, it's hardware. If the software radio was corrupt, it would be because the internal storage had been corrupted, and your phone likely would not boot.
And yes, they can find water damage beyond the sticker. They can see corrosion plain as day when they open it up and look at the internals.
You can root it without USB working. Is your wifi working? If so, download GooManager off the market, then follow the instructions in the TWRP thread to get TWRP on your phone. Download a custom ROM to your PC, then transfer it to your external SD using an adapter/card reader so you can place it on the card directly (instead of going through the USB port). Use TWRP to flash the pre-rooted ROM onto your phone and viola. Unless there's a pre-rooted stock out there (and I don't think there is for SR), a custom ROM is the only way I can think of to do it.
Be advised, though, that because of the amount of damage done to your phone's internals, there's a better-than-normal chance that something won't work and you'll brick. I'm not responsible for your decisions or for the brick if that happens.
Long story short, just get a replacement SR.
Same thing happened to my girls Atrix. She gave it a nice bath in Green Tea. After shutting it down and pulling it apart I gave it the rice treatment for 48 hours. Booted but returned a radio error. Her USB port was working so I was able to root it and install a few custom ROMs on it. No change. So I would bet you actually fried the chip. Call Sammi and get a quote to cover the repair which will be a new mobo. They pay shipping both ways and are usually pretty cheap.
hechoen said:
Same thing happened to my girls Atrix. She gave it a nice bath in Green Tea. After shutting it down and pulling it apart I gave it the rice treatment for 48 hours. Booted but returned a radio error. Her USB port was working so I was able to root it and install a few custom ROMs on it. No change. So I would bet you actually fried the chip. Call Sammi and get a quote to cover the repair which will be a new mobo. They pay shipping both ways and are usually pretty cheap.
Click to expand...
Click to collapse
Heh, this is my mother's phone actually. First she ripped the screen ribbon cable on a nokia E75. Then she smashed her Atrix's screen, tried to fix it herself with a new screen, and managed to rip part of a ribbon cable... so it no longer has a working touch digitizer. Now she left her skyrocket in a bag of water. The girlfriend managed to crack her skyrocket's screen, which I replaced... I've also had to fix 2x nokia N95's, an N97, and a bunch of water damaged dumb phones over the years...
FWIW, the skyrocket seems to have the best repairability / internal layout of any of the phones I've messed with
The cracked screen skyrockets on ebay seem to be going for more than I thought, so I'll be giving sammy a call for sure
I've always had an HTC phone everything from the EVO shift (yee yeah), to the Inspire HD, then got a Vivid, now I'm using this One X AT&T. I've been spoiled by Sense, I can't imagine having to use a Samsung. It's nice, fast yada yada but geeez its bubbly icons kill it for me.
This OneX I can't understand why the All the softkeys or home keys have been changed. The back key is for left hand people, Why does the recent apps button even exist and then put it in the most convenient place? No battery? What I mean to say is no extra battery. Ive always bought an extra battery so that if I don't have a plug-in or charger I got it covered.
Can someone give me any reason why the charge port is on the side?
No SD storage... This is probably the main reason Im done with HTC. A factory reset from the bootloader erases everything on your phone including backups. EVERYTHING ON YOUR PHONE! Not the recovery though...
Is there any way of securing the data so this never happens?
Now my camera has went out. No camera.. Ive tried everything, I even called HTC support they tried and they say "need new hardware". I really hate to tear into this phone.
I never write these vent posts.. I would fight someone lastweek if they talked trash about HTC phones. Maybe I got lemon, it's just One thing after another.
Although it seems like I'm trashing this phone I really love it. I just can't store anything important on it or take pictures, video.. I've read so many posts on replacing the camera but I just hate to tear into it. Any suggestions would be appreciated. I never knew how important it was..
No one can say anything bad about the screen on the One X. It's amazing..
Sound is great
Smooth running phone too..
I'm scared to spend money on another HTC product. Maybe there is a way to try out a phone for a couple days that would be great.
THOUGHTS?????
Sent using-
Sense5 HTC OneXL
unlocked, rooted, S-off
TurboCharged
Tampered like a mother f....er
You have the right to voice your opinion but this isn't really the place to do it. You're just knocking the phone. It's not a perfect phone, but it's really good once you get it rooted and all that. Stay respectful, everyone!
Sent from my evita
I'm wondering why you bought it on the first place.
Almost all of your complaints are hardware ones that you know about before buying the phone?
Personally I don't mind the hardware at all. External SD would be nice but not a big deal. And I like right side unlock buttons.
As far as the camera I think it was just bad luck or damage. Haven't heard about it happening much at all.
Sent from my HTC One X using xda premium
My niggles:
They put pogo contacts on the phone... but couldn't be bothered to make anything that actually uses them.
9.xGB of storage when I was expecting the typical 14.xGB for a phone advertised with 16GB.
HUGE pain to get root early on, though partially att's fault.
The phone loses signal if I leave it face up. (really gotta find time to get that fixed...)
Other than that, it's been an awesome phone.
I think HTC could've improved more in the music department and camera, but I agree with RollTribe. It's not a perfect phone, and there will never be a perfect phone imo. For me it was the software and hardware (GPS works!!) that made me stay.
Overall I would consider the XL solid. I'm going to look past the HTC One, though, and wait for the next generation.
Sent from my HTC One X using xda premium
I think the back button is in a perfect spot for right handed people, it is right in reach of my thumb when held in my right hand.
You complain about the recent app button, but I don't follow your complaint. It exists so you can multitask, you say it is in a convenient spot and I agree, easily accessed by the right thumb when held right handed.
Extra battery? I have never found myself wanting to buy extra batteries for any phone ever. I just charge mine when required. This phone lasts a full day easy if you are not playing games on it. I am a heavy phone user with maybe 30-50 calls every work day, sync an ics calendar every hour, use calendar, contacts, browser and email a whole bunch. The phone lasts the entire day. These days with my car dock I can play games all day without issue
Charge port on the side makes for easy landscape car docking, perfect for GPS. I slip mine into the car charger often these days, it is one of the easiest phones to get in and out of the dock as the charge port is on the side.
SD storage, again I use my phone for a whole bunch of things and have never gone close to using the full storage. I stream over Spotify via Bluetooth to my car head unit. I have about 20-30 user apps installed. I just can not fill the phone. I even have the 16GB model from Hong Kong while most around me who bought from Telstra have 32GB.
I have had my phone for 15 months now and the camera still works perfectly. My last phone(s) was a Nexus One and a Nokia E68(or something) I smashed the camera lens on the Nokia before 12 months, not sure how, but my One XL is fine.
Then the next user, Zodiac:
I like the unlock at the top, easy to reach with right index finger, but can not be accidentally pushed.
Then, antichamp:
pogo pin issues( I initially really wanted to use the pogo pins aswell just for the gimmick until I realized they only seem cool)
1)The pogo pins are used on the desk dock.
2)The USB port actually "locks" the phone in to the car dock, the car dock requires a locking mechanism unlike the desk dock.
3)The pogo pins would cause scratch marks along the back as the pins drag along the case as you slide the phone in and out of a car dock.
4)The pins on the dock would wear out because of #3
5)What is wrong with the USB port?
The phone is easy to get root on. All issues are AT&T, the phone in EVERY other region is a breeze to unlock.
My gripe is weird data issues, where you sometimes need to give the phone a kick (eg via airplane mode toggling) to reset data (3g, 4g or wifi).
This was been improved dramatically though the updates but is still a niggling issue that sometimes crops up.
Also originally I disliked not having a hardware menu key and being forced into the Android 3 dot menu thing. Ofcourse HTC listened and fixed that issue in an update.
When you say sound is great are we talking about the same phone? Can barely hear my phone speakers from the back seat of my car.
That and spotty service/data issues are my only gripes on this phone.
Sent from my HTC One XL using xda app-developers app
cannonofcourse said:
Now my camera has went out. No camera.. Ive tried everything, I even called HTC support they tried and they say "need new hardware". I really hate to tear into this phone.
Click to expand...
Click to collapse
I think I might be having the same issue as you. Does the camera app just freeze immediately and crash? Then says cannot connect to camera when you try to open it again. Happened to me on AOKP Milestone 2 (rohan said it was an issue in the mainline AOKP), but now I've run 3.18 RUU and flashed the latest CM10.1 nightly and had the same issue.
Sent from my S-Off, turbo injected AT&T HTC One X (evita), running AOKP 4.2.2 & using XDA Premium
cannonofcourse said:
A factory reset from the bootloader erases everything on your phone including backups. EVERYTHING ON YOUR PHONE! Not the recovery though...
Is there any way of securing the data so this never happens?
Click to expand...
Click to collapse
This only occurs after you have modded the phone, so you can't blame HTC for this. Factory reset from bootloader works fine on stock phones.
The way to secure your data is very simple: Don't factory reset from bootloader. Its been mentioned in countless places. So if you wiped your backups, its your own fault for lack of proper research.
Research? Lets just try and read before quoting...
redpoint73 said:
This only occurs after you have modded the phone, so you can't blame HTC for this. Factory reset from bootloader works fine on stock phones.
The way to secure your data is very simple: Don't factory reset from bootloader. Its been mentioned in countless places. So if you wiped your backups, its your own fault for lack of proper research.
Click to expand...
Click to collapse
I would expect this kind of blasphemy if I posted a dumb video on YouTube, but the fact that this is a dev site full of "professionals". I posted a comment against my better judgement to try and find answers or suggestions about my phone. The first response is that
"This isnt the place for that" And then 2nd response is
"Why did you buy the one x, you should have known about these things"
First of all I dont think its constructive to rip someone down for a post when clearly alot of people are having the same problem. And I wish I would have found an honest review of this phone before I bought it. I wish I could have read my post before buying this phone. But for some reason Im a black sheep (to a few) for giving my opinion on very important flaws that anyone should be concerned with. I love HTC and have 6 devices prior to this one.
Im not sure who (the 5th reply) twist....? works for and to make statements like never having a storage issue and dont mind the internal card.? I never said anything about the storage. I am commenting on the fact you cant remove the sd card just to make sure the data is secure. And I would love to have a number of how many people use a car dock or computer dock.?? Maybe this guy works for a manufacturer/...///??
I always carry an extra battery and Im not the only person who does. To act like that is unreasonable is just ridiculous.
Of course not all phones are perfect Of course! Why would anyone feel the need to say that...
I love my ONE X It just annoys me that I cant take pictures of my little girl with it. Or store any important data on it. Ive had at least 5 people contact me about the camera issue and are having the same problem.
This last reply to my review and concerns and wanted suggestions takes the cake.
The last comment clearly says that if "you want to secure your data then dont do a factory reset from the boot-loader. It only happens on Modded phones". I have 6 HTC phones and none of them wipe the complete phone to include the external sd. NONE... I wanted to know if it was possible to lock the sd storage or "trick" it to thinking it had an external sd and dont wipe that. If you dont know the answer then fine. I dont see how that is irrational. And I dont think anyone comes to this site because they want to get information on "never modding or rooting there phone." This site is kinda geared towards people who enjoy learning and doing cool, great and ingenious things to make everyone's life better. Or awesome. But to get completely ripped by senior members and the comments being about something other than what I or other members even said is UN professional. This site encourages members to post on General Forumns. I think its 10 before I can move to the big boy pages. But at this rate what could I possible have to gain by it. If I make mistakes or brick my phone then why should I feel like an idiot for wanting people to know why and how it happened to save them a headache? I dont see how typing anymore will stress how childish most of the replies to my posts have been, cannonofcourse out...
You need to calm down. Redpoint was right.
Sent from my Evita
Bottom line, you want perfect stability, Don't root.
cannonofcourse said:
The back key is for left hand people,
Click to expand...
Click to collapse
I'm right handed and it really doesn't bother me. I can sympathize with having to get used to differences on devices. It always takes a while for me to get used to things.
cannonofcourse said:
No battery? What I mean to say is no extra battery. Ive always bought an extra battery so that if I don't have a plug-in or charger I got it covered.
Click to expand...
Click to collapse
I find that external battery packs are way more convenient. You can pick up a 10,000 mah Anker pack for under $50 and it'll charge your phone several times. And it works for any other devices that you might have that charge via USB. And it will work on the next phone that you buy.
cannonofcourse said:
Can someone give me any reason why the charge port is on the side?
Click to expand...
Click to collapse
No idea. It does however work very well with the iBolt car dock. Quick and easy to put the phone in and lock it.
cannonofcourse said:
No SD storage... This is probably the main reason Im done with HTC. A factory reset from the bootloader erases everything on your phone including backups. EVERYTHING ON YOUR PHONE! Not the recovery though...
Is there any way of securing the data so this never happens?
Click to expand...
Click to collapse
I found this out the hard way as well, but anything on my phone exists other places. I don't consider my phone to be a place to store unrecoverable files. My photos are automatically backed up to G+, contacts and email are on Google, anything else doesn't really matter.
cannonofcourse said:
Now my camera has went out. No camera.. Ive tried everything, I even called HTC support they tried and they say "need new hardware". I really hate to tear into this phone.
Click to expand...
Click to collapse
That just sucks. I had to get a warranty replacement at one point due to a bad SIM slot, but the AT&T service center swapped it out no questions asked, didn't even notice that the bootloader was unlocked.
With all of that said, I really do think that people here are trying to help.
cannonofcourse said:
I would expect this kind of blasphemy if I posted a dumb video on YouTube, but the fact that this is a dev site full of "professionals".
Click to expand...
Click to collapse
So if anybody disagrees with you, its "blasphemy"??? Nobody here is a professional. Professionals get paid. If you mean courteous and polite, I don't see any responses to the contrary. Yes, several of us have disagreed with you. But not in any way that can remotely be considered a flame, personal attack, etc.
I was simply pointing out a FACT that the factory reset from bootloader bug exists due to the phone being hacked. HTC could have not have predicted every way user-implemented mods could harm the phone. You have some legitimate criticisms of HTC and the phone. But the factory reset issue isn't one of them.
You asked for our thoughts. We gave them. Or maybe you just wanted to hear from people that agreed with you?
I'm done with HTC as well if motorola steps up its game with the X but frankly i'll support anyone except samsung. I just want to see android evolve to more than just 1 oem (samsung).
I don't hold the past against any oem. If i like the new phone, i'll buy it.
twistedddx said:
Then, antichamp:
pogo pin issues( I initially really wanted to use the pogo pins aswell just for the gimmick until I realized they only seem cool)
1)The pogo pins are used on the desk dock.
2)The USB port actually "locks" the phone in to the car dock, the car dock requires a locking mechanism unlike the desk dock.
3)The pogo pins would cause scratch marks along the back as the pins drag along the case as you slide the phone in and out of a car dock.
4)The pins on the dock would wear out because of #3
5)What is wrong with the USB port?
Click to expand...
Click to collapse
There is no desk dock for this phone...
For the international version there is, regardless of it's mediocre reviews.
I recently discovered the unfortunate truth of your 2nd point (I'm trying to make my own car dock).
On three and four, wouldn't that indicate a poor design of the phone? (blame the user ala apple's "you're holding it wrong")
There's nothing wrong with the usb port, I just think it would be convienient to both charge the phone and get analog audio out without connecting both the usb and 3.5mm jack.
fleabeard said:
I had to get a warranty replacement at one point due to a bad SIM slot, but the AT&T service center swapped it out no questions asked, didn't even notice that the bootloader was unlocked.
Click to expand...
Click to collapse
Hmmm, bad sim slot you say?
If I don't leave my phone face down it loses service. I have to restart it upside down and shake it before it will come back.
Think I could have the same problem?
It's possible. Or it could just be the SIM carrier.
Sent from my One X using Tapatalk 4 Beta
Well....
fleabeard said:
I'm right handed and it really doesn't bother me. I can sympathize with having to get used to differences on devices. It always takes a while for me to get used to things.
I find that external battery packs are way more convenient. You can pick up a 10,000 mah Anker pack for under $50 and it'll charge your phone several times. And it works for any other devices that you might have that charge via USB. And it will work on the next phone that you buy.
Actually I bought one of the "power on the go" packs from radio shack and broke it apart, replaced the battery with a 3600mah I ordered for my evo on accident. It cost about 8 dollars (plus the cost of the extra battery 12 bucks I think) and it charges my phone incredibly fast and about 3 times before I have to charge it back.up. Nothing worse than hearing that beep noise when your trying to get something done.
No idea. It does however work very well with the iBolt car dock. Quick and easy to put the phone in and lock it.
I found this out the hard way as well, but anything on my phone exists other places. I don't consider my phone to be a place to store unrecoverable files. My photos are automatically backed up to G+, contacts and email are on Google, anything else doesn't really matter.
I do try to back up everything to the cloud, via Google drive or I have a media server but it always seems like the one thing I needed is gone forever. I just found out the hard way that a reset from the bootloader took out my whole phone. It just sucks not being able to pull the card out and hold it.
That just sucks. I had to get a warranty replacement at one point due to a bad SIM slot, but the AT&T service center swapped it out no questions asked, didn't even notice that the bootloader was unlocked.
It seems like a certain set of serial numbers are having a hardware issue. I hate to go without my phone to get it fixed but I guess thats what I have to do. Thats the price we pay to have it all wrapped up in one little cool device.
With all of that said, I really do think that people here are trying to help.
Click to expand...
Click to collapse
I know there are plenty of people that do a fantastic superhuman job. Just hours of searching to find out if someone has or is working on a fix or if I can provide info to contribute seems like so many people just lashing out for no reason.. But maybe Im being defensive.
Thanks
Unfortunately I highly doubt the issues you've brought up can be "fixed".
But...
I'm pretty sure you can change the location of the back button on certain aosp ROMs though.
Using battery case should mitigate the need for a removable battery.
The fact that doing a factory reset from bootloader wipes your phone can't be changed, but a little research on here warns of that in numerous places. And I don't think that's necessarily HTC's fault. It's up to us to educate ourselves about the risks we face when altering our devices.
For instance: TWRP 2.6 has an advanced wipe feature which makes it very easy to wipe your sd card while wiping the usual system and caches. I did that myself just recently, accidentally checked the wrong box and wiped my sd. I lost everything. Without a backup. So many photos of my kids gone for good. But I don't blame TWRP for making it easy to do that. I blame myself for working too fast and not being careful enough.
Sent from my Evita
cannonofcourse said:
I know there are plenty of people that do a fantastic superhuman job. Just hours of searching to find out if someone has or is working on a fix or if I can provide info to contribute seems like so many people just lashing out for no reason.. But maybe Im being defensive.
Thanks
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Did the factory reset thrrough bootloader cause your problems??
If so, all yous gotta do is plug yer phone right into your computer and let windows detect it. Once it finds it, it will send you a window that says something along the lines of having an error with the sd card, from there click the button that says fix errors, and your all set. This happened to me before and I couldnt play music, store or access anything, or use the camera. But now it works perfectly.
And as for the extra battery, the portable chargers provide more battery life with less money. It makes more sense to buy a portable charger even if we did have removable batteries. :good::good::good::good:
Ok, I've been having some network issues, some of you may know. My service cuts off randomly and im quite sick of it. I've tried everything, nothing will fix it. I dont have an extra $400 laying around to RMA it. So, I am at the last resort. Its been fun, its a good phone, but at this point it really doesnt matter to me if i break it. I can get a moto g for $120 thqt will work like it was ment to. I really thunk its something wrong with the phone, I've never had this problem on tmobile before.
Anyway, im ready to crack this thing open and see if i cant fix it on my own. Maybe a connection is lose or something. I've watched a few videos, looks easy, ive popped my N72013 open so i im not worried.
Now, would anyone have any ideas what it could be? It acts like its a grounding issue, i can do just about anything, but when i download a rom, app, stream a video, anything that maxes out my internet, the service just completely drops, and says "no service" but usually comes back on after a few seconds. Sometimes the whole phone reboots. But, if is use 3g i never have any problems
So, any ideas on what to look for inside the phone? I was gonna unplug the wire for 4G and 3G, inspect maybe dust it off, and plug it back in.
If anyone has any ideas please fill me in. Thanks for your time.
Andromendous said:
Ok, I've been having some network issues, some of you may know. My service cuts off randomly and im quite sick of it. I've tried everything, nothing will fix it. I dont have an extra $400 laying around to RMA it. So, I am at the last resort. Its been fun, its a good phone, but at this point it really doesnt matter to me if i break it. I can get a moto g for $120 thqt will work like it was ment to. I really thunk its something wrong with the phone, I've never had this problem on tmobile before.
Anyway, im ready to crack this thing open and see if i cant fix it on my own. Maybe a connection is lose or something. I've watched a few videos, looks easy, ive popped my N72013 open so i im not worried.
Now, would anyone have any ideas what it could be? It acts like its a grounding issue, i can do just about anything, but when i download a rom, app, stream a video, anything that maxes out my internet, the service just completely drops, and says "no service" but usually comes back on after a few seconds. Sometimes the whole phone reboots. But, if is use 3g i never have any problems
So, any ideas on what to look for inside the phone? I was gonna unplug the wire for 4G and 3G, inspect maybe dust it off, and plug it back in.
If anyone has any ideas please fill me in. Thanks for your time.
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They don't cash the 400 bucks, they just put a hold on it, I did it recently via a credit card, and the charge was quickly reversed.
I'd recommend replacing it, if you still don't want to do it (because of money), go directly through LG they'll have you send in the device and they'll fix it for you.
What you're suggesting is a last resort when you're out of warranty
Andromendous said:
Ok, I've been having some network issues, some of you may know. My service cuts off randomly and im quite sick of it. I've tried everything, nothing will fix it. I dont have an extra $400 laying around to RMA it. So, I am at the last resort. Its been fun, its a good phone, but at this point it really doesnt matter to me if i break it. I can get a moto g for $120 thqt will work like it was ment to. I really thunk its something wrong with the phone, I've never had this problem on tmobile before.
Anyway, im ready to crack this thing open and see if i cant fix it on my own. Maybe a connection is lose or something. I've watched a few videos, looks easy, ive popped my N72013 open so i im not worried.
Now, would anyone have any ideas what it could be? It acts like its a grounding issue, i can do just about anything, but when i download a rom, app, stream a video, anything that maxes out my internet, the service just completely drops, and says "no service" but usually comes back on after a few seconds. Sometimes the whole phone reboots. But, if is use 3g i never have any problems
So, any ideas on what to look for inside the phone? I was gonna unplug the wire for 4G and 3G, inspect maybe dust it off, and plug it back in.
If anyone has any ideas please fill me in. Thanks for your time.
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Looks like u are not running stock kernel ? Dose that kernel run westwood or googles default cubic for TCP congestion ? And have u tried restore factory IMG and test ?
drawde40599 said:
Looks like u are not running stock kernel ? Dose that kernel run westwood or googles default cubic for TCP congestion ? And have u tried restore factory IMG and test ?
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Yes, I've fastboot flashed stock 4.4.4, 4.4.3, 4.4.2, 4.4, tried different kernels, roms, called tmobile numerous times, changed sim cards, gone to different areas in town, you name it, I've probably tried it.
I had a similar problem with my nexus 5 it would be on LTE most of the time but after a few minutes of watching YouTube it would switch to h/h+/3g I did RMA through T-Mobile and this new one hasn't done it if you don't have a warranty your only choice is to replace the antenna or the radio hardware
So you are willing to buy a Moto G but not deal with Google RMA? RMA is free, a hold on your credit card is just that, nothing is charged unless you plan on skipping town with the 2nd Nexus.
Google support is one of the best in the business.They do everything they can possibly do to make your RMA as quick and painless as possible by cross shipping you the replacement device. If you have an issue with Google's RMA then you must have never been forced to RMA something before.
Its not that i have an issue with rma, its just, by the time i save up $400 and they ship me the new one, this phone will be obsolete anyway. The battery life isnt that good, its starting to get lcd bleed, ive read many people go through 5+ device and have the same issues. Im not saying its a bad phone, its the best phone ive ever had and ive had many good android phones im just saying, at this point it doesnt seem worth the time and effort, its like a 50/50 shot that ill get a good one.
Andromendous said:
Its not that i have an issue with rma, its just, by the time i save up $400 and they ship me the new one, this phone will be obsolete anyway. The battery life isnt that good, its starting to get lcd bleed, ive read many people go through 5+ device and have the same issues. Im not saying its a bad phone, its the best phone ive ever had and ive had many good android phones im just saying, at this point it doesnt seem worth the time and effort, its like a 50/50 shot that ill get a good one.
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It's like you're not listening...
It's a hold, not a charge.
ALSO.
LG (directly) will FIX / REPLACE FOR FREE. NO HOLDS YOU JUST SEND IT IN FIRST.
ericerk said:
It's like you're not listening...
It's a hold, not a charge.
ALSO.
LG (directly) will FIX / REPLACE FOR FREE. NO HOLDS YOU JUST SEND IT IN FIRST.
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..::FACE PALM::..
Nope... not even going to try anymore
Please dont. You obviously dont get the point of my post.
Not sure if I know the point of your post either, but another option is sending your N5 for RMA first (that way there's no hold on your account at all) and wait for them to send you a new one. You can even buy a moto g use it for the week or two you won't have a phone and return it or something.
I understand that you're trying to see if anyone knows what's wrong but to me it's like a needle in a haystack. You're going to be opening up the device to look for a loose connection, but it could be something completely different. Maybe it's a hardware part that is malfunctioning in which case you would need to track down a replacement. This is why everyone is suggesting you just RMA because, speaking from experience, it really isn't a bad experience at all. If you really want to try and fix it yourself of course you're free to do as you wish since it is your device, but I highly doubt anyone on the forum will be able to say for sure what the problem is.
Sounds like you're in a fringe 4g area like me. A few blocks away I get full 4g. On my block, I get almost nothing. I constantly drops 4g, then picks it back up again.
I get a full lte signal nearly everywhere i go, it doesnt just drop 4g, it drops all service completely
Anyone experienced this? Phones just out the box, got my apps installed and was testing the phone out. Screen splits and looks like it's overheating. Assuming it will have to go back for an exchange.
Get it replaced
Ducter said:
Anyone experienced this? Phones just out the box, got my apps installed and was testing the phone out. Screen splits and looks like it's overheating. Assuming it will have to go back for an exchange.
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Definitely not right. Take it back for a replacement.
Finally got the phone exchanged with T-Mobile, new one works fine but man does it get hot. I've had warm phones before but this one, especially during setup got so hot that I was worried about something internally melting. I actually shut it down till it cooled off then finished setting it up. I think whatever thermal throttling LG has setup for the phone is not conservative enough. I read where others have had concerns over the temperature this phone runs at and now understand those concerns. Heat is an electronics device enemy, this phone under setup or heavy use has a lot of them.
Most modern phones get hot now. Samsung Galaxy get so hot you can barely touch them when GPS is running. While I love the features these phones have, I'd sacrifice some screen resolution for better battery life and performance. Why we need quad HD screens this small I'll never know.
Sent from my LG-H830 using Tapatalk
Ducter said:
Finally got the phone exchanged with T-Mobile, new one works fine but man does it get hot. I've had warm phones before but this one, especially during setup got so hot that I was worried about something internally melting. I actually shut it down till it cooled off then finished setting it up. I think whatever thermal throttling LG has setup for the phone is not conservative enough. I read where others have had concerns over the temperature this phone runs at and now understand those concerns. Heat is an electronics device enemy, this phone under setup or heavy use has a lot of them.
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My V10 gets hot fast, even when just downloading or updating apps. My G5 doesn't get too warm really at all. It depends on the phone you get I guess. It sucks. A lot of people said their V10 didn't get hot, but here mine does. I guess it's just what you end up with. I WISH they all came the same or that companies would do a little more quality control. I've returned a lot of devices in the past for different problems but it seems there is never a "perfect" one.
Sent from my VK815 using XDA-Developers mobile app
Ducter said:
Anyone experienced this? Phones just out the box, got my apps installed and was testing the phone out. Screen splits and looks like it's overheating. Assuming it will have to go back for an exchange.
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Mine got the same issue after 4 months of having it. I have a rooted phone, so i can forget about t-mobile replacement. Any idea if it is a hardware or software thing? Should i get a replacement display?
Thanks
Zaynoun said:
Mine got the same issue after 4 months of having it. I have a rooted phone, so i can forget about t-mobile replacement. Any idea if it is a hardware or software thing? Should i get a replacement display?
Thanks
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I would put the phone back to stock. Call T-Mobile and tell them what happened, I've exchanged Samsung phones that have been rooted and tho I've flashed back to stock knox was tripped and they have never said a word about it. It's clearly a hardware issue and rooting it can't cause that, I can't say if it's policy or not but T-Mobile has always been fair with me, I imagine if the issue was in somehow related to rooting they might say something but haven't ever with me, it's always been hardware so I can't say.
Here's what happened with mine
Called them, told them what's happening and I had to pay $20 for the exchange. I had ordered mine by phone so that's the route I had to take, they mailed a new one to my local store, I went to pick it up and they inspected my original phone for cracked screen, water damage or signs of abuse, they never even turned it on to check bootloader or anything. We swapped phones and I was on my way.
This should help you also, when I originally called in the rep asked if I could send him some pictures of the phone so he could put it on file should this become an issue, which I did. I sent numerous pictures and screenshots so hopefully the next in line doesn't have any issues.
@Ducter I'll give it a try. Thanks buddy.
Lost my T-mobile G5 to the dreaded screen tear just 2 days into owning it. I'm in Canada though so I'm probably screwed for a replacement.
How to fix LG G5 Screen Split issue using Heatgun.
Disassemble LG G5 using the link below.
https://www.youtube.com/watch?v=hveXdJLJEeU
Disconnect the Wifi Cable (Black One), Rear Camera, Front Camera.
Now with just the logic board, place it on a surface that won't melt.
It should look like the picture below. Warning don't take off anything else
https://imgur.com/a/gmp9Z
Turn on your heatgun and apply left right motion only concentrating on the cpu metal plate for around 15 seconds.
Do the same thing on the opposite side of the cpu plate.
Let it cool down for around 10 minutes.
Put it back together and it should work.
I did it atleast four times, first time it worked but failed after few minutes.
Second and third time was not working at all.
The fourth time I did it, it was working.
It's been a while and it still going.
Credits to the poster.
http://bit.ly/2f1knOL
****please disregard. Figured it out. Looks like six screws holding in the logic board also.
Thanks for sharing. I went to the original post and thanked there also.
I'm stuck trying to remove the logic board. I can see how the front camera comes off very easily. I can't find anything that looks like a black cable for wifi. Also can't figure out how to remove the rear camera. Any pointers?
Thank you in advance.