I changed my main screen to show the time and weather, and it says: tap here to use location info on mobile phone. I tap it but it does nothing. I am on a Galaxy S 5.
dave1977nj said:
I changed my main screen to show the time and weather, and it says: tap here to use location info on mobile phone. I tap it but it does nothing. I am on a Galaxy S 5.
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Did you solve this, I too am having the same problem
alienmaan said:
Did you solve this, I too am having the same problem
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I had this issue on my GS6 and it drove me crazy. I ended up using D.M.A. Navi Watch instead. It shows the weather by default and when you're navigating somewhere it shows you directions. I was finally able to get the weather service to work with the stock weather watch face by uninstalling everything to do with Gear from my phone and reinstalling. I think the problem was initially with the WeatherProvider app, but it's one of the pieces of software that's installed automatically when you pair your Gear 2, so you have to uninstall all of the Gear software and let it reinstall itself when you pair your Gear again. It's a pain I know, but I don't know a way around it.
Noyes86 said:
I had this issue on my GS6 and it drove me crazy. I ended up using D.M.A. Navi Watch instead. It shows the weather by default and when you're navigating somewhere it shows you directions. I was finally able to get the weather service to work with the stock weather watch face by uninstalling everything to do with Gear from my phone and reinstalling. I think the problem was initially with the WeatherProvider app, but it's one of the pieces of software that's installed automatically when you pair your Gear 2, so you have to uninstall all of the Gear software and let it reinstall itself when you pair your Gear again. It's a pain I know, but I don't know a way around it.
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Samsung is such a jerk that it ruins something on purpose so that people will go and buy new one instead.
Beginning to think that the Samsung remark is on target. I spent over an hour on phone with tech - my belief that users give up and purchase new phone. However, it does not make me want to invest in Samsung tech when this happens.
dave1977nj said:
I changed my main screen to show the time and weather, and it says: tap here to use location info on mobile phone. I tap it but it does nothing. I am on a Galaxy S 5.
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Click to collapse
Galaxy Note 8 and Galaxy Gear 2 Neo. I unpaired my watch, uninstalled the Gear app on my phone and the other 3 apps it said would be uninstalled. I touched Pair in bluetooth to reconnect to my watch and go through that. It should start installing the gear app on the phone. Allow phone/gear pair. It took 3 tries for successful pair. This fixed my weather on the watch. Hope this helps.
Related
Hopefully someone here can answer this question. I am pretty sure I have a "Smart Watch Addiction". I love my Samsung Gear watch (original) as well as my new Gear 2 and I have a NEO as-well. WHY??? Well I keep the original because I like the build quality and the Android options on the original, I like the Orange Neo I just picked up for the color and the Gear 2 is just cool with the metal and new placement of the camera and speaker. And I don't know about the rest of you but after using a smart watch for awhile it is really hard to go back to a regular watch once you get used to the notifications. So now to my question: When I want to switch from one watch to the other I power off the first watch which is currently connected. Once it shuts down I power on the watch I want to currently connect with. Once it is powered up I open up gear manager and it shows no watch is currently connected. If I tap the top of the screen it has a "+" and it says the current gear will be disconnected. I am ok with that since I am wanting to connect to the other gear...I hit ok and then it shows currently paired devices in gear manger. I see all 3 watches listed. If I tap say the orange Neo it will show a message: Your Gear will be reset to the factory default settings. All the settings and downloaded applications data related to your gear will be deleted and the Gear will be reconnected to the mobile device. If I touch "OK" it proceeds to totally erase the watch I am trying to connect to and it does eventually connect but takes over 5 minutes. I tried unparing the device first and made it visible then searched for new devices and it finds the watch but once again want to reset it. Does anyone know a way to basically swap between multiple gear watches without resetting the watch each time? I have tried uninstalling gear manager and reinstalling I have rebooted both devices. I have a Note 3. Any help or suggestions is appreciated.
Wow. I just asked the same thing before seeing this post. I bought two Neos in different colors and have the same problem. If you let it reset the watch it will then offer to restore it from backup, which it does, but not everything gets restored and you have to find and redownload everything that is missing. Then more often than not, it hangs up at the end of the restore and you have to reboot the watch. Takes an hour to go from my black one to my orange one. Aarrgggh.
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did you guys figure it out?
Hello, I had just bought my gear 2 today and after charging it fully I tried to follow the instructions and download the gear manager app on my galaxy note 4. It installed the latest version. I opened it and it immediately crashed. The only way I can open the app is to press the active apps button at the bottom of the phone and go to the app that way. Doing that it pairs and finds the watch just fine. I press on the gear to start "connecting" after it paired. It endlessly connects, with no error messages. I've updated the gear via kies. I've installed a previous version of gear manager. I've factory reset the gear. All to no avail. I've gotten around the startup wizard on the gear so I can use it but the time is wrong, and I can't use any of the actually useful functions that you need to pair with a phone to use. I called Samsung and talked to some Asian chick who told me to restart the phone and the watch. Obviously that didn't work and I had already tried it so I yelled at her and she created a report. Don't know what that will do for me then she referred me to a freakin best buy and said I quote "go to local best buy and have them look at it"
Seriously hoping if any of you can help me. I don't know what to do after this and I really wanna be able to see even a correct time on my watch. Thanks in advance for anything you can do to help.
I have now had this smartwatch all day and have yet to even FRICKING use it. First I had to go through a bunch of crap about find my mobile, took 2 hours to find out why the hell my samsung account did not match up with the find my mobile account. Now as soon as i fix that problem it says it was unable to unlock the gear. Tap UNLOCK to try asgain. now i just hagve a FRICKING watch that is stuck on the setting up loading screen. only action i have had with this POS so far is powering it off. WTF can anyone help?
Lol, mine was connected in about 5 min.
Mine was stuck on the setup screen until I loaded the Gear app on my phone. Then I retried and things went fine.
So that means I cannot use basic functions like the simple watch function without having first connected the Gear S2 to a smartphone with Gear app installed?
K-P-K said:
So that means I cannot use basic functions like the simple watch function without having first connected the Gear S2 to a smartphone with Gear app installed?
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That's the day I understand it, but only for the setup. After it's setup you can use it without the smartphone.
CTBob said:
That's the day I understand it, but only for the setup. After it's setup you can use it without the smartphone.
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Hmmm, what a pity. So, an at the moment simply too old or incompatible smartphone hinders me to try out the basic function as a simple watch :crying:
Hi
As of yesterday at about 9PM, the gear Apps store is refusing to load - the app on my phone just shows a 100% white screen when I select 'Samsung Galaxy Apps'. This is 100% repeatable and occurs after restarting phone and watch and after re-installing the gear app on the phone.
Start App -->Goto Settings Tab --> Select 'Samsung Galaxy Apps'
Start App --> Goto Info Tab --> Select 'View More Watchfaces'
Start App --> Goto Info Tab --> Select 'View More Apps' under 'Suggested Apps'
Each of the above results in a 'Loading' dialogue followed by a 100% white screen from which I can only press the Androud 'Back' button to get back into the gear App. Extremely poor...
Interestingly this occurred about an hour after I left a poor review for the Gear App (Which I think is extremely poorly written) on the Play Store. I wonder if they have the ability to disable the watches features for anyone who expresses discontent with them!?
Nigel
I have a Samsung phone so I'm not sure if the steps would be the same for you. Go to Settings -> Applications -> Application manager and then find galaxy apps and clear cache and data if you can find it. For me on my Samsung phone it's a separate app from the Gear app. Hopefully that works for you.
Someone watching you Neo... What a ridiculous suggestion and theory about significant importance of your comment
Gio999 said:
Someone watching you Neo... What a ridiculous suggestion and theory about significant importance of your comment
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Lol, ever heard of 'tongue in cheek'?
Thought not!!
I fixed this by re-installing everything. It worked for a day (failing to load intermittantly), and then did exactly the same thing again - white screen, 100% failure to load gear app store. I now have no way to install apps until Samsung fixes whatever they broke.
Appears from another thread on here that I am not alone. Minded to just return the damn thing. Have avoided Samsung stuff for years due to poor quality software - looks like they have not improved.
Nigel
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Outbreak444 said:
I have a Samsung phone so I'm not sure if the steps would be the same for you. Go to Settings -> Applications -> Application manager and then find galaxy apps and clear cache and data if you can find it. For me on my Samsung phone it's a separate app from the Gear app. Hopefully that works for you.
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Thanks, tried that my phone does not have a 'galaxy apps' item installes never has had. I reset the cache for the three samsung components that the watch requirea, but still a blank screen rather than the apps store.
I think I will just give up and send it back! Shame cause the hardware side of it is great.
Nigel
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veletron said:
Thanks, tried that my phone does not have a 'galaxy apps' item installes never has had. I reset the cache for the three samsung components that the watch requirea, but still a blank screen rather than the apps store.
I think I will just give up and send it back! Shame cause the hardware side of it is great.
Nigel
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Don't give up, mine did the same, so nothing, but I got it to work. I talked about it on the S3 forum here.
It 'fixed' itself this morning, but still fails intermittantly. Consoled myself by playing with the clever (but pretty pointless) youtube app for the watch. XENOZU
is it soleved yet ? i have the watch since december and this is the 8th time that i get the white screen on apps store. first it whas 2 or 3 days after reset my watch. but the last 3 mounths it whas good every day until today. i opened the gear apps store with bluetooth turned off.
Any solution guys, mine seems to have the same problems, and tried everything, is there a way to boot the phone in safe mode? and check
thanoss44 said:
Any solution guys, mine seems to have the same problems, and tried everything, is there a way to boot the phone in safe mode? and check
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Have you tried factory resetting the phone? I've used a couple of different phones with the watch and experienced an error similar to what's been described. The problem was solved by doing a clean install of the Samsung apps (via factory reset).
so annoying I got it working for a while by installing older version of gear manager and gear s plug-in but stopped again. The only other way it works is on the watch itself.
If you scroll through your watch face collection on watch, and go to get more watch faces you can access app store. But very limited function.
I had a very similar issue to this. I will copy/paste my post from another thread. Maybe it will work for you all:
"OK so you know how when you are first attempting to setup the watch it asks you to visit a website? You HAVE to visit that website if you want it to work on a non-Samsung phone! You cannot go to the Play Store and search for the Samsung Gear App. Why Samsung did this I have no idea. Basically what they have are TWO DIFFERENT Samsung Gear apps that appear to be identical; except one is for Samsung phones and one is for all others. WHY THEY DECIDED NOT TO STATE THIS ON THE APP PAGE IS BEYOND ME.
Anyway if you are having this problem, uninstall your Samsung Gear app. Then go to your watch, go to settings and choose the option to connect it to a new phone. On your cell phone, go to the website it tells you to. The website will ask you if you are using a Samsung phone or another phone, so obviously don't click the Samsung option. This will give you a direct link to the Samsung Gear app that is meant for all other phones.
Again it's a really bizarre thing on Samsung's part but I am so glad to have figure it out and I hope my post helps you guys or anyone else Googling this issue in the future."
EDIT: The website is http://apps.samsung.com/gear
OK did that chose the non Samsung phone and it redirected me on the app store for gear app. Downloaded it and had the same result... Go figure
Go figure
After going to the site it was stating and choosing the non galaxy version it went to the app store. Apparently I installed it and voila... The same happened..... What the...
Have you tried setting it up using a different phone?
You are right, installing it on my galaxy s6 is working right, but that's not the point since it does not work on my u11. Apparently that's the new way of forcing people to buy Samsung phones. Making products working correctly only with their brand. I feel pity for them.....
I have the same issue with zenfone 3. Its nearly one month of buying gear s3 and i factory reset my gear 4 times cuz of reinstalling the gear app. Its a shame for a top brand like samsung to have a software problem like this with a brilliant smart watch
Hi all, I just picked up the lovely S3 Frontier.
When I click "view watch faces" or "view more apps" in the gear app
the Samsung Gear APP, after a quick "loading", displays white screen with error
"{"returnCode":"0","errorCode":"0003","errorMsg":" System Error!-[0003]"}"
for the rest, everything works.
I uninstalled the Gear app, the Gear S Plugins and Samsung Accessory Service. Rebooted the S3.
Reinstalled everything but the error remains.
For the rest, everything works just fine.
I can't find anything googling so any help would be greatly appreciated.
Thanks in Advance!!!
blackspp said:
Hi all, I just picked up the lovely S3 Frontier.
When I click "view watch faces" or "view more apps" in the gear app
the Samsung Gear APP, after a quick "loading", displays white screen with error
"{"returnCode":"0","errorCode":"0003","errorMsg":" System Error!-[0003]"}"
for the rest, everything works.
I uninstalled the Gear app, the Gear S Plugins and Samsung Accessory Service. Rebooted the S3.
Reinstalled everything but the error remains.
For the rest, everything works just fine.
I can't find anything googling so any help would be greatly appreciated.
Thanks in Advance!!!
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I've no problems so far with my Gear S3 Frontier in combination with my Samsung Galaxy S7Edge...
To what phone are you connected? Probably not a Samsung product?
If not: Gear Apps Store is part of "Galaxy Apps": maybe Galaxy Apps must be installed too on your device? "Samsung Account"?
Hi, mate 9. Everything else is working fine. I'll install galaxy apps, see what that does, thanks.
Fixed it by deleting all Samsung apps cache on the phone. This results in a soft reset on the watch. After re-pairing it works!
I'm having the exact same problem, only for me it doesn't go away after a reset. I've tried resetting all apps, even reinstalling them, resetting the S3, restarting my phone, but nothing seems to work. I can install apps from the watch itself just fine (just the 10 suggestions), but the Gear app just doesn't work.
I did all that after which it worked but I did do something else in between.
I downloaded the galaxy apps apk, from somewhere, ran it but it said no go, only run on Samsung phones.
Maybe that app flipped a bit somewhere, who knows!
I have a similar issue, get a pure white screen on the gear phone app. When I try and load the apps store. Fixed it by resetting watch deleting all the samsung apps, and then reinstalling and re setting everything up. It worked for about a day, and then failed in exactly the same way. I give up with this device, and I shall not be wasting another 30 mins doing the same long-winded process again. Samsung makes nice hardware, but as usual, the software is crud!
I note that Samsung changed the website end of the gear apps store the other day - looks like they fouled it up and have not bothered to fix it yet.
Mine has been working just fine after fixing it and I'm on the gear app store a lot at the moment fooling around with new stuff.
I do agree with you, Samsung is the worst sw developer. Take a look at my 3000 bucks smart tv, it's such a mess!
Mine 'fixed' its self this morning. The white screen is where the app loads content web browser style, they fouled something up server side is my guess. It still fails sometimes, and getting any app to actually install requires several attempts. Pish software.
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i just got my Gear S3 and i'm having the same problem how did you guys fixed this?
Thanks in advance
Any fix for this problem???
I had this issue as well. Some apps or watchfaces would install but most wouldn't. I connected phone and watch to home WiFi and everything installed. I have Sprint LG v30+ paired with watch. Over the network, it's hit or miss but on WiFi all seems to work.