Hopefully someone here can answer this question. I am pretty sure I have a "Smart Watch Addiction". I love my Samsung Gear watch (original) as well as my new Gear 2 and I have a NEO as-well. WHY??? Well I keep the original because I like the build quality and the Android options on the original, I like the Orange Neo I just picked up for the color and the Gear 2 is just cool with the metal and new placement of the camera and speaker. And I don't know about the rest of you but after using a smart watch for awhile it is really hard to go back to a regular watch once you get used to the notifications. So now to my question: When I want to switch from one watch to the other I power off the first watch which is currently connected. Once it shuts down I power on the watch I want to currently connect with. Once it is powered up I open up gear manager and it shows no watch is currently connected. If I tap the top of the screen it has a "+" and it says the current gear will be disconnected. I am ok with that since I am wanting to connect to the other gear...I hit ok and then it shows currently paired devices in gear manger. I see all 3 watches listed. If I tap say the orange Neo it will show a message: Your Gear will be reset to the factory default settings. All the settings and downloaded applications data related to your gear will be deleted and the Gear will be reconnected to the mobile device. If I touch "OK" it proceeds to totally erase the watch I am trying to connect to and it does eventually connect but takes over 5 minutes. I tried unparing the device first and made it visible then searched for new devices and it finds the watch but once again want to reset it. Does anyone know a way to basically swap between multiple gear watches without resetting the watch each time? I have tried uninstalling gear manager and reinstalling I have rebooted both devices. I have a Note 3. Any help or suggestions is appreciated.
Wow. I just asked the same thing before seeing this post. I bought two Neos in different colors and have the same problem. If you let it reset the watch it will then offer to restore it from backup, which it does, but not everything gets restored and you have to find and redownload everything that is missing. Then more often than not, it hangs up at the end of the restore and you have to reboot the watch. Takes an hour to go from my black one to my orange one. Aarrgggh.
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did you guys figure it out?
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I changed my main screen to show the time and weather, and it says: tap here to use location info on mobile phone. I tap it but it does nothing. I am on a Galaxy S 5.
dave1977nj said:
I changed my main screen to show the time and weather, and it says: tap here to use location info on mobile phone. I tap it but it does nothing. I am on a Galaxy S 5.
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Did you solve this, I too am having the same problem
alienmaan said:
Did you solve this, I too am having the same problem
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I had this issue on my GS6 and it drove me crazy. I ended up using D.M.A. Navi Watch instead. It shows the weather by default and when you're navigating somewhere it shows you directions. I was finally able to get the weather service to work with the stock weather watch face by uninstalling everything to do with Gear from my phone and reinstalling. I think the problem was initially with the WeatherProvider app, but it's one of the pieces of software that's installed automatically when you pair your Gear 2, so you have to uninstall all of the Gear software and let it reinstall itself when you pair your Gear again. It's a pain I know, but I don't know a way around it.
Noyes86 said:
I had this issue on my GS6 and it drove me crazy. I ended up using D.M.A. Navi Watch instead. It shows the weather by default and when you're navigating somewhere it shows you directions. I was finally able to get the weather service to work with the stock weather watch face by uninstalling everything to do with Gear from my phone and reinstalling. I think the problem was initially with the WeatherProvider app, but it's one of the pieces of software that's installed automatically when you pair your Gear 2, so you have to uninstall all of the Gear software and let it reinstall itself when you pair your Gear again. It's a pain I know, but I don't know a way around it.
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Samsung is such a jerk that it ruins something on purpose so that people will go and buy new one instead.
Beginning to think that the Samsung remark is on target. I spent over an hour on phone with tech - my belief that users give up and purchase new phone. However, it does not make me want to invest in Samsung tech when this happens.
dave1977nj said:
I changed my main screen to show the time and weather, and it says: tap here to use location info on mobile phone. I tap it but it does nothing. I am on a Galaxy S 5.
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Click to collapse
Galaxy Note 8 and Galaxy Gear 2 Neo. I unpaired my watch, uninstalled the Gear app on my phone and the other 3 apps it said would be uninstalled. I touched Pair in bluetooth to reconnect to my watch and go through that. It should start installing the gear app on the phone. Allow phone/gear pair. It took 3 tries for successful pair. This fixed my weather on the watch. Hope this helps.
Ok, I have had the Sony SmartWatch 2 for about 6 months now and it has worked great for me until I got a new phone. I upgraded from a Samsung Galaxy S4 to a Galaxy S5. When I did this, I wiped the watch completely and reinstalled all the apps to the phone in which the apps pushed a new firmware to the phone, this was to allow for the 3 watch faces. Once I did that, the watch/phone connection works great, untill...I disconnect the bluetooth connection between the phone/watch for an extended period of time. I am not sure how long extended is but from the time I get home at night until I get ready to go to work the next morning is what I have been doing lately. Once I get up and get ready, I turn bluetooth back on and the phone will not connect to the watch and the Sony SmartConnect app starts to crash. The only way to get this to work again is to wipe the watch and reconnect all over again.
I went through yesterday and uninstalled all the apps, including the SmartConnect and the Smatwatch2 app needed to connect the watch, re-paired the two together and it worked until this morning when it failed again.
Any ideas? I really don't want to have to scrap the watch for something newer.
Thanks.
I went from S3 to S5. I notice that sometimes the watch is unable to reconnect to the phone until I restart Bluetooth on the phone. Also, I am using the previous watch firmware (hacked version allowing overdraw of watch widgets). Maybe you could try this version and see if that works?
Where can I download the firmware you are talking about? I have tried to restart bluetooth on the phone and that doesn't help. Seems like whatever has happened, the fact that Sony SmartConnect is crashing is causing the majority of the problem. Once that crashes, I can't get anything to work.
The most easy is to clear cache on the 2 android app -> SmartConnect and Smartwatch2.
After unpair and clear device on phone, on watch setup reinit watch. All this at one time.
Ok, cleared the cache on both the SmartWatch SW and the Sony SmartConnect apps then I unpaired the watch from the phone. I was able to repair it and get it to connect. I had to re setup my watch faces and my background but it looks like everything else is working.
Now, the big question is later today when I disconnect the watch from the phone and then come back a few hours later to reconnect it, will it reconnect or will it fail and if it fails, I can't see clearing the cache every time as the final solution to fix this.
Any ideas to consider if it fails again?
Thanks.
Use only one watchface perso with widget and 2 other as original in first time.
I noticied that have much problem with my SW2 when I load a lot of personalized face. All face fill the SW2 memory and there are some issue with memory. Before my SW2 rebooted often. Now I try to see with simple face and no more problem since this.
Hello, I had just bought my gear 2 today and after charging it fully I tried to follow the instructions and download the gear manager app on my galaxy note 4. It installed the latest version. I opened it and it immediately crashed. The only way I can open the app is to press the active apps button at the bottom of the phone and go to the app that way. Doing that it pairs and finds the watch just fine. I press on the gear to start "connecting" after it paired. It endlessly connects, with no error messages. I've updated the gear via kies. I've installed a previous version of gear manager. I've factory reset the gear. All to no avail. I've gotten around the startup wizard on the gear so I can use it but the time is wrong, and I can't use any of the actually useful functions that you need to pair with a phone to use. I called Samsung and talked to some Asian chick who told me to restart the phone and the watch. Obviously that didn't work and I had already tried it so I yelled at her and she created a report. Don't know what that will do for me then she referred me to a freakin best buy and said I quote "go to local best buy and have them look at it"
Seriously hoping if any of you can help me. I don't know what to do after this and I really wanna be able to see even a correct time on my watch. Thanks in advance for anything you can do to help.
Folks hopefully someone can help me with this problem.
I have the gear S3 Frontier and its been perfect since launch but since the last update R760XXU2BQC5 my Bluetooth seems to have gone a little wonky.
My phone is Samsung s7 Edge but since this update my gear refuses to reconnect to the phone at any stage automatically. I can manually reconnect it no problem but this is basically making my gear unusable. Once I leave Bluetooth range the watch goes into stand alone mode and will never come out of it. I've to search again via Bluetooth on my phone to reconnect.
I've tried resetting the gear deleting the gear app on my phone and I cannot get it to work.
Any help greatly appreciated
I had the same problem on my Note 4. I had to reset the watch, then on your phone, go to settings, application manager and look for gear. You'll see that there are 2 entries on the list, named "gear s plug in" and "samsung gear". You need to clear all the data from both of these. Now delete the samsung gear app, reinstall it and this should fix your issue. This was trial and error to begin with, but if you follow these exact steps you should be fine.
Legend mate cheers I deleted one but never noticed the second one
Nice one, did that fix it?
Did for me as I had the exact same problem (thanks Google)
Got my S8+ at launch, reset my Gear 2 running Tizen and quickly had it paired using both the Gear app and Samsung Health.
Everything was running just fine until a about a week ago when the pairing stopped. I decided to reset the Gear 2 and re-pair it to my S8+.
After several unsuccessful tries, here's what happens:
1. Reboot phone and wait for boot to complete.
2. Start the Gear app (v2.2.17022862) on the phone.
3. From the Gear app select "Connect new Gear."
4. Power on the Gear 2 and select "Next / Next"
5. Back to the app on the phone select "Gear 2 (XXXX)"
6. Get a Blue tooth pairing request on both devices and confirm on both of them.
7. The Gear 2 shows "Waiting for confirmation from Gear Manager" and the Gear app on the phone shows "Connecting to Gear..."
8. Minutes pass and nothing else happens.
IOW, the Bluetooth pairing is successful but the actual link between the devices never finishes.
Any idea what I might try next to get this working?
TIA,
RIch
Having similar issue. eventually got a connection failed. This worked originally then I did the OTA update (I have an unlocked S8+) and the Bluetooth started acting up.
One post said unpair everything and now I cant get the phone to reconnect. Eventually Bluetooth recognizes the Gear2 and the Gear Manager (as disconnected).... and the watch stays in that factory reset mode.
Not sure exactly how, but I got mine working. After unpairing the Bluetooth connection, I also cleared the cache and data on both the Samsung Gear app and the Samsung Health app then removed both apps from my S8+ rebooting many times along the way. After reinstalling the Gear app and the Health app I was able to eventually get the pairing to be successful.
Sorry I can offer better detailed guidance. I hope you get yours working again too.
Thanks... I tried clearing S-Health's\Samsung Connect cache, unpairing the watch, deleting Gear Manager, and restarting. That didn't work. I'll give it another try.
Just out of curiosity, have you disabled anything like Bixby or Svoice? I have both disabled... I tried reenabling them before but that didn't help.
Nope. While I don't use either, both Bixby and SVoice remain active. Sorry I can't help more.