Hi, im thinking about buying this phone because my Nexus 5 battery is horrible, the Z3 looks so good and the specs are good, however, im seeing lots of people saying that the glass on back or front cracks by itself, can you guys please post if your glass has broke and how long you have owned the phone
I have the original z and Z ultra. Had drop the ZU three times and 7 times on the z.
The ZU has not cracked, but the Z back glass did after falling into concrete, the back glass replacement only cost less that around US30.
Sent from my D6653 using XDA Free mobile app
No, the glass is shocking!
107bird107 said:
Hi, im thinking about buying this phone because my Nexus 5 battery is horrible, the Z3 looks so good and the specs are good, however, im seeing lots of people saying that the glass on back or front cracks by itself, can you guys please post if your glass has broke and how long you have owned the phone
Click to expand...
Click to collapse
had my phone for 4 days, dropped a short distance and it smashed like it'd been hit with a hammer! I definitely wouldn't have bought one if I'd realised! Sony customer experience was AWFUL! They've had the phone longer to fix (by weeks!) than I've had use of it! Back to Iphone for me!
The glass cracking thing is pretty rare and mostly the back glass. I would not worry about that. Its like worrying about the LG G3 cracking near the mic or dust under the M8 front camera module, both of which are also extremely rare. If you dig deep enough you won't be able to buy any phone, including the iPhone 6, which has a high defect replacement/exchange rate at T-Mobile due to the sheer volume of sales of course.
czthompson said:
had my phone for 4 days, dropped a short distance and it smashed like it'd been hit with a hammer! I definitely wouldn't have bought one if I'd realised! Sony customer experience was AWFUL! They've had the phone longer to fix (by weeks!) than I've had use of it! Back to Iphone for me!
Click to expand...
Click to collapse
I got the z3. My wife had the iPhone 6 for about 60 hours, dropped it once and the screen was completely shattered. Shards fell out. Every phone can break when you drop it once.
bump
I've dropped mine onto marble tiles from a metre about 4 times and nothing. The glass is fine. All the haters will say it's going to shatter from heat/cold or blowing on it, but it's nonsense.
This phone has a lot more to worry about than cracking. That's one thing I know will not happen.
Seems like the front and back glass are not from 1 manufacturer. Had my phone for a month and noticed several scratches at the back. I think i got this when i put the phone on the laboratory table which was made of ceramic tiles. I carelessly put it and drag it (short distance only) trusting that the glass is strong. The front is pretty strong.dropped the phone several times from my bed to the floor with it's face down and no scratches on the front
Sent from my D6633 using XDA Free mobile app
Yeah, within a week I've already gotten scratches on the back. The front is fine though.
Sent from my Z3
People saying that the front or back cracks by itself and then the screen does not work
107bird107 said:
People saying that the front or back cracks by itself and then the screen does not work
Click to expand...
Click to collapse
People are saying that an omnipotent man sent his son to earth to save us from eternal pain
My front screen is fine. Back cracked on its own a few days after getting it. Got some deep scratchs on the back from sand on table at beach today and general scuff marks from everyday usage. Front is fine; no scratches or anything
Cracks don't seem to be too common though
Slipped off my bed and landed on a plate, back glass cracked from top to bottom, left to right. I only had it for a couple weeks.
Sent from my D6603 using XDA Free mobile app
Does anyone know how much it costs Sony to replace it? They won't say onnthe phone.
Yeah they won't until they see it just in case there is more than meets the eye. LG did the same to me when I dropped my G2 and screen shattered.
Back on topic, the back can be purchased for between $20-30 so at local repair shop it shouldn't cost more than $40-50 if you want some one to repair it for you.
If you want to do it yourself you will need a heat gun to loosen the glue and a suction cup or guitar pick etc to take out the back panel, also you would need to have glue to put the new one in. I forgot to mention, you have to detach the NFC pad from old panel and put it on the new one.
You better just give it to some one to repair it for $40-50 if you are not willing to do the above.
abhinav.tella said:
Yeah they won't until they see it just in case there is more than meets the eye. LG did the same to me when I dropped my G2 and screen shattered.
Back on topic, the back can be purchased for between $20-30 so at local repair shop it shouldn't cost more than $40-50 if you want some one to repair it for you.
If you want to do it yourself you will need a heat gun to loosen the glue and a suction cup or guitar pick etc to take out the back panel, also you would need to have glue to put the new one in. I forgot to mention, you have to detach the NFC pad from old panel and put it on the new one.
You better just give it to some one to repair it for $40-50 if you are not willing to do the above.
Click to expand...
Click to collapse
I am more than comfortable doing it myself. I did it on my Z. I have everything I need including guitar picks. Everything I find basically says that you can't guarantee a water tight case with aftermarket backs. Also if Sony does it, it's water proof again. I just don't know what to expect....$50......$100.....200. If it's a ton than I won't even bother sending it in to find out. I'm wondering if anyone has ever sent in a Z series for back glass?
If you search the forum, I recall someone had it done for $40-50 if I am not mistaken. It will definately will not cost $100, your pushing into display/digitizer assembly territory at that price.
I've had my phone slip off a couch and a tv dinner table onto hardwood floor and each time the phone has been fine. No dents or scratches that I noticed.
Planning to get a cheap back protector so it's not so slippery.
Glass is easy to crack. I accidentally drop my phone from 0.5m high facedown and right bottom corner front LCD was cracked called Sony Center and the price is $250 for the LCD and whole bezel thing. Pain in the A double S
Painful indeed, Corning is advertising their new GG4 as 2x better for impacts, in their ads they show gorillas dropping phones face down lol. I wish we had that.
Related
Fell my phone from only 3 inches high to the cement ground, and cracked the screen, I just can't believe it! However the good thing is it's just the bottom left part where the back key is
Sent from my One X using xda app-developers app
Bad luck :/ Luckily my phone fell down many times with case and it's not cracked
Mine was bumped off a bench at the gym. Fell about a foot and a half onto concrete with thin carpet cover. Shattered like...er, glass. Had to buy replacement through insurance.
Sent from my HTC One X using xda app-developers app
That's unfortunate. My gf has been really lucky with her falls (5+ car lap to concrete) without a shatter. I guess it depends on the angle.
Sent from my HTC One XL
case really helps ha
Sent from my Nexus 7
ah i thought i would protect it carefully but i was wrong...
Sent from my Nexus 7
yeah maybe mine just hit the corner
Sent from my Nexus 7
I had to replace one through insurance as well....sat down outside at Starbucks and if fell about 26 inches, hit top corner and that was all she wrote. Was still usable but to beautiful of a device to stare at a crack on it.
Needless to say I placed a silicone case on it now
square trade help easy my worry of this happening to me. It would suck to have to re-root and load my roms though
how much does it cost to replace it, and can you do it yourself?
Dropped mine from my lap in the car to the ground. Cracked the top and bottom of the diffuser. Problem is diffuser is bonded to the LCD so I have to replace the whole assembly which sucks very much bad.... Oh and I had the case on it too... Smh
Sent from my HTC One XL using xda app-developers app
I just bought one online for $18 and it took me 15 mins to replace. Very easy.
Sent from my HTC One X using xda premium
heyitsdan03 said:
I just bought one online for $18 and it took me 15 mins to replace. Very easy.
Sent from my HTC One X using xda premium
Click to expand...
Click to collapse
Where abouts? I just smashed mine this morning and it's pretty bad...
I'm still using, not much impact on normal use, just don't like the look of it...
Sent from my One X using xda app-developers app
V_N said:
Where abouts? I just smashed mine this morning and it's pretty bad...
Click to expand...
Click to collapse
When I get to work tomorrow i will post the url of the site.
Sent from my HTC One X using xda premium
V_N said:
Where abouts? I just smashed mine this morning and it's pretty bad...
Click to expand...
Click to collapse
http://www.etechnotics.com/touch-sc...cement-for-htc-one-x-s720e-htc-at-t-logo.html
$17.99 i just bought one im waiting on it to come in the mail and i found a youtube video to show me how to do it lol
For those who have had to replace the screen, does dust now get under it?
I replaced my screen on a few older phones (some replaced by a service, others by myself), and like clockwork after a few months, dust develops under the screen.
I've almost pretty much settled that if my screen shatters, I'll get it fixed and immediately sell it to avoid that.
Best Case ist Otterbox Commuter or Defender
I hate Otterbox Defenders...so bulky & just ugly. I know, theyre for protection, but these new phones like the One X are just uglied up by the big bulky cases.
Anyway, as for the display changing...I just did a couple last week, no picnic at all. The person that said he changed one in 15 minutes I would bet the farm was a bad overexaggeration...unless you do 20 a day you won't even get this baby apart completely to even think about replacing the screen in 15 minutes.
As for $17.99 I haven't looked at the link yet, but I'm betting it's just for the outer glass (touch panel) and not the digitizer/combo assembly. I scoured the net and could only find the touch panel for this price. The combo (touch panel & lcd) as one fused unit I found for about $80, normally around $145 in most of the usual places.
These ship with the touch panel/digitizer fused, so separating them is basically impossible. I've seen a couple of posts where people say they've successfully removed the glass & replaced it only, but I'm guessing it was someone blowing smoke, or their screen has already been replaced with the 2 individual parts that are not fused.
I opted to choose the 2-part deal for one main reason...both of the ones I replaced were in cases, and fell a very short distance & shattered badly. I'm guessing like the OG Evo, there's really not going to be anything you can do to ultimately protect these, so I'm anticipating future screen changes...hence, the unfused 2-part combo.
I got the outer glass for less than $20, and the LCD for $35 both from Amazon. I was pretty thrilled when I got the glass, as the AT&T branding is gone & replaced with HTC instead. (I hate branding, especially since I use mine on Straight Talk)
I think the first one took me about 3 hours to do, the pieces are a horrible blind jigsaw puzzle of dependencies inside the phone, everything is gorilla glued & two-sided taped to death so it's difficult to break down without destroying important, fragile stuff.
After disassembly it wasn't bad with a heat gun to get the screens out, then made sure to clear out all of the adhesive which took quite a while...that stuff is gnarly.
Then I put in the LCD panel, got it situated & used 2 sided tape cut to around 1cm to edge the LCD for the Touchscreen to be laid on it. Added a LIGHT coat of some really strong bonding adhesive to the 4 corners & the middle of the 2 sides to make sure it holds but don't bleed out under the screen.
Laid down the touchpanel & applied firm pressure for a few hours before I reinserted the phone assembly back into the casing.
The beauty ring around the outer screen got a bit ugly on the first one, the second one came out pristine. No issues at all with bubbling under the screen, it's super sensitive & feels like they did brand new again.
The only issue I have, is when you're doing disassembly, one of the ribbons is held down by the very flimsy & fragile piece of circuit tape that the haptic buttons are in, and on both of them, the lights are much dimmer under the haptics than they were before. I don't think there's any way to remove & reinstall this piece without some minor amount of damage or degradation to the lights, but it functions perfectly fine.
All in all, it worked well, and if I have to replace a cracked screen again, it will be a much less expensive, easier fix the second time around. Also pay close attention when reassembling to your antenna wire, it has a connection much like the bluetooth wire you attach to a card in a laptop and if you're not very careful, when snapping back into place it can interfere with your antenna & your phone charging system.
If this helped at all, please click the "Thanks"
androidjunkie71 said:
I got the outer glass for less than $20, and the LCD for $35 both from Amazon. I was pretty thrilled when I got the glass, as the AT&T branding is gone & replaced with HTC instead. (I hate branding, especially since I use mine on Straight Talk)
I think the first one took me about 3 hours to do, the pieces are a horrible blind jigsaw puzzle of dependencies inside the phone, everything is gorilla glued & two-sided taped to death so it's difficult to break down without destroying important, fragile stuff.
After disassembly it wasn't bad with a heat gun to get the screens out, then made sure to clear out all of the adhesive which took quite a while...that stuff is gnarly.
Then I put in the LCD panel, got it situated & used 2 sided tape cut to around 1cm to edge the LCD for the Touchscreen to be laid on it. Added a LIGHT coat of some really strong bonding adhesive to the 4 corners & the middle of the 2 sides to make sure it holds but don't bleed out under the screen.
Laid down the touchpanel & applied firm pressure for a few hours before I reinserted the phone assembly back into the casing.
The beauty ring around the outer screen got a bit ugly on the first one, the second one came out pristine. No issues at all with bubbling under the screen, it's super sensitive & feels like they did brand new again.
Click to expand...
Click to collapse
So theres no issues with the screen changing colors? Like the old digital watches and calculators used to when you pressed the screen? I still haven't replaced mine and looking for an alternative to the 150 for the combo. Not really concerned too much with longevity, I'll get rid of it or redo it in about a year anyway so if it last that long I'm good.
Hello everyone,
I sat my phone on my bed and it slid off and landed on a plate. The back glass panel is cracked all over and has two spots of likely impact.
Luckily the camera, flash and front screen is perfectly fine so I'm hoping the cost to replace the single sheet of glass is low.
I know this is a recently released device but I was wondering if anyone has had this issue before and how much Sony charged to repair it out of warranty either on this model or a previous Z.
http://i.imgur.com/YfeTsqc.jpg
http://i.imgur.com/iBaB6QJ.jpg
Bansheleh said:
Hello everyone,
I sat my phone on my bed and it slid off and landed on a plate. The back glass panel is cracked all over and has two spots of likely impact.
Luckily the camera, flash and front screen is perfectly fine so I'm hoping the cost to replace the single sheet of glass is low.
I know this is a recently released device but I was wondering if anyone has had this issue before and how much Sony charged to repair it out of warranty either on this model or a previous Z.
http://i.imgur.com/YfeTsqc.jpg
http://i.imgur.com/iBaB6QJ.jpg
Click to expand...
Click to collapse
You are probably better off doing it yourself or give it to a local shop as manufacturers generally have a higher turn around time. I believe I saw a back glass for $30-40, though not sure if it was of same standards.
You can buy the back glass from places like aliexpress (china) from £10-20 and I think they are on ebay too.
There are videos explaining how to replace them (for z2, but should be same for z3)
Waterproofing is probably not gauranteed.
https://www.youtube.com/watch?v=X3qqP58024Y
Really sorry to hear/see that, mate. From what I know - replacing it would be ridiculously simple - IF you can get a replacement. Might be worth to look in popular webstores selling parts. Also, try ifixit.com.
Sorry to be of little help but that's all I have right now.
Akiainavas said:
Really sorry to hear/see that, mate. From what I know - replacing it would be ridiculously simple - IF you can get a replacement. Might be worth to look in popular webstores selling parts. Also, try ifixit.com.
Click to expand...
Click to collapse
You're right, it does look very simple to fix. The only issue I'd have with doing it myself would be are the parts they (witrigs.com) supply any good/official and would it not be water-resistant anymore.
I believe you need to use heat (for glue) to seperate the back glass. If you are worried just go to a local repair store. If you give it to Sony then you have time wasted in back and forth shipping and then processing. If you can live without your phone for a few weeks ship it to Sony. If you are lucky and have a Sony repair center nearby that would be better.
good to know I can do this myself
buda81 said:
good to know I can do this myself
Click to expand...
Click to collapse
As @abhinav.tella suggested - heat does the trick.
I replaced battery in my Xperia Z with a hair dryer, a small suction pad I normally use to hang my towel and some glue that double acts as a sealant.
You simply heat the device up, and then use the suction pad to lift the glass - the glue should have melted by now - just be extra careful not to apply pressure on the cracked parts. Then scrape off the leftover glue from corners, when it cools down apply new one and put the glass panel inside - heat again, push it firmly and wait until it cools down again. ( some kits include glue that doesn't need to be heated up )
You can get all those for literally 20-30$. I'm sure you realize that, but it might be worth to mention that this will probably void your warranty.
Hey bro, I feel your pain it happen to me too.. I just updated my post.. There might be some information, that might help you.. You might want to check it out..
Sent from my D6616 using XDA Free mobile app
Well after about two years with my nexus 5 I finally got careless and dropped it without it being in my spigen case Glass shattered. The lcd and digitizer still work fine. I ordered a replacement screen that comes with the digitizer fused to it already as I've read its too much work to literally just replace the glass. I've watched a bunch of videos and I'm a tinkerer by nature and it looks rather simple. Anyone here successfully replaced their nexus 5 screen?
Sent from my Nexus 5 using xda premium
I've done both screen and digitizer plus frame, which is literally just switching internals, and I've also don't just the glass, its far easier to replace the screen and digitizer together, make sure u use a hot blow dryer and remove the battery and mother board before applying heat, if u need any further pointers let me know
Sent from my Nexus 6 using Tapatalk
Thanks man! I have a few different YouTube instructional videos saved that I'll be using as reference. I also have a heatgun so I'll be using that. I'll PM you if I run into trouble (hopefully I don't)!
Sent from my Nexus 5 using xda premium
It's really easy, u should be fine
Sent from my Nexus 6 using Tapatalk
I recently put 2 nexus 5's together to make a working one. Just had to swap all the internals over from one with a cracked screen to another with a water damaged motherboard. The whole process was pretty simple just unscrewing and swapping things over really. Mind you I didnt have to replace the frame, which I would say is probably the most difficult part of a screen replacement. If you have already done ur research, just go slow and dont force things too much everything should be sweet.
It's virtually impossible to separate the front glass, digitizer and LCD without destroying them. I've come close but have never been successfully. It's not worth the trouble.y suggestion is to buy a new fre as well. It's a pain to dig all the broken glass off the frame. I'd much rather pay an additional 7 dollars and save the time and avoid picking shardsof glass out of my fingers. A reused frame is rarely like new anyway. There are often issues with seating of the LCD and problems with the adhesive. The nexus 4 was really bad in this regard. I have one, it works and I managed to get the proximity sensor to work, but I'd never do it that way again.
I replaced the screen on my nexus 5 with a LCD that came in the frame. It turned out to be a good choice as my frame was actually broken. It cracked right by the buttons on both sides. I have a second ont thats broken the same way, except the lcd works well enough to use so im waiti g until it dies completely to fix it. The front glass was actually on, but the LCD cracked. It seemed odd that the LCD cracked but not the glass until I had it apart. (I bekwice the digitizer on these is part of the LCD, as opposed to being laminated on the back of the glass)
The replacement went very smooth. I did it on my mother in laws kitchen table. You will need a credit card (to get the battery off) a hair dryer (for the battery) and a small screw driver. Don't use the ones they usually send with the screen, they are bad quality and will chew screws and or break leaving you without a screwdriver in the middle of the repair. Google the d820 service manual and read the disassembly section. Work carefully with plenty of light and be very careful with the tiny connectors. There are some parts that are stuck down, for instance the battery. Heat them with a hair dryer. It's best to hold it in your hand when you do this. If you can hold it, the heats OK, if its to hot to hold, its too hot. Usea credit card to pry up the battery if your changing frames. Heat both the front and back until you can slide the card under the battery.
Thanks the insight guys. Really appreciate it. Times like these make me happy I'm apart of the nexus community lol. Unfortunately I did not buy a new frame so I'll be picking out glass for a while! I just ordered the part yesterday and paid extra for faster processing and shipping. Reviewed a few more videos and manuals today and feel pretty confident. I was going to dish out 500 for the new 6p, but I just don't feel like I'm done with my N5 yet. So hopefully this replacement gives me another 4-6 months with my phone before I finally decide to upgrade.
Sent from my Nexus 5 using xda premium
I replaced a screen on an n4 and n5. Replacing just the digitizer was such a pain on the n4 that I decided to get the frame, lcd, and digitizer pre-assembled for the n5. For me, it's worth it to get everything pre-assembled.
I just got my screen, LCD and digitizer yesterday. I'll be performing the swap today. Wish me luck!
Sent from my Nexus 5 using xda premium
Successful repair! I can't explain how nice it is to have a crystal clear screen again. So refreshing!
Sent from my Nexus 5 using xda premium
One of my clients just informed me that a crack on the top left of the touchscreen of his S7 Edge caused the entire touchscreen to be completely inoperable. The entire screen was flickering like crazy. BE WARNED. I have not heard of anything like this before. Touchscreens are usually usable even if the entire screen is cracked.
Sent from my iPhone using Tapatalk
Duh...
It all depends onthe way the phone falls. There are no proven examples that screen A will always survive because iti s only cracked a little and screen B will go dead at whatever conditions. Only probability and nothing else.
Lol sent from iphone.
Mines dropped and cracked on the back and a slight crack in the corner. touchscreen still works fine ... no worries tho my insurance phone will be here tomorrow yay ???
This is not an invite for personal stories of successful drops. I am bringing up a potential issue that people with this phone might not be fully aware of.
Sent from my iPhone using Tapatalk
wtf hahah .
oplix said:
This is not an invite for personal stories of successful drops. I am bringing up a potential issue that people with this phone might not be fully aware of.
Sent from my iPhone using Tapatalk
Click to expand...
Click to collapse
It's possible on any device. Like mentioned above, chances are that the way it dropped (force, speed, angle, etc) damaged the hardware and that the screen crack as nothing to do with it.
All in all, be careful gents, devices aren't indestructible
oplix said:
This is not an invite for personal stories of successful drops. I am bringing up a potential issue that people with this phone might not be fully aware of.
Sent from my iPhone using Tapatalk
Click to expand...
Click to collapse
So I guess the moral of the story is, don't drop the phone, Of course nobody ever plans on dropping their phone. But if you are trying to say that if you drop the phone then the screen may break, and if the screen breaks then the touchscreen may fail, that's not news to anyone.
mine drop, still got case on...still work fine....lol
Should be more careful.
I once dropped my s7 edge and only once and it stopped working completely. I'll remember next time I'm 30ft up to secure my phone better. Can't believe 1 drop and my phone won't power on geeez Samsung must be making low quality phones now.I BLAME SAMSUNG
Sent from my SM-G935F using XDA-Developers mobile app
Lol, not every single phone will be exactly the same, and the goes for any and all manufacturers of anything. My first S7 Edge I dropped like 5 times at waist height, a few lower, only a few cracks on the back glass and a few dents on metal edges. Not once did the front glass get scratched or dented thankfully. I ended up exchanging it for a new one since I had GSP and the MFG warranty. Granted I preordered mine and the way Best Buy had to do the GSP plans on those pre orders meant no matter what was wrong with my phone I didn't have to pay for a new one. Got an Otterbox Commuter case and my new ones been flawless I love Samsung. I've already swam with it in a 9 ft pool and no problems since. Granted like I said above, any company who makes anything, even electronics will unfortunately have some that can't take as much abuse since these things are mass produced.
what?
-_-
gotta be carefull than using this phone and don't forget to have an insurance for your phone.
i will be getting mine back from samsung tomorrow sent it in for mic not working when trying to talk on the phone but works ok on speaker phone or blue tooth
the report states they replace the lcd. to fix the mic not working here is a copy of it. also when the back cover was remove some how there was a crack on the back glass and camera glass they wrote it as abuse.WTF new back cover$70.00
Your product was shipped on 7/29/2016 at 5:55 PM EST.
Service Ticket Number: 4136883135
Ship Company: UPS
Tracking Number: 1ZE30
Serial number: 356164072690302
Please view additional information below for more details.
Original Problem:
CALL QUALITY /SOUND - SOUND PROBLEMS - MICROPHONE NOT WORKING
Problem found:
BACK COVER CRACKED - ABUSE - COSMETICS DAMAGE
Solution:
REPLACED COSMETIC - REPLACED LCD
oplix said:
This is not an invite for personal stories of successful drops. I am bringing up a potential issue that people with this phone might not be fully aware of.
Sent from my iPhone using Tapatalk
Click to expand...
Click to collapse
My phone slid off a table that was maybe 4 ft high and caught one of the stabilizing bars (that connect table legs) on the way down. Entire screen cracked, mad flickering.
This is a very delicate phone. I have dropped smartphones before (without a case) and this is the first one in my history (starting with the original iPhone!) that got any serious damage from a fall. The other three people I know who own an S7e all cracked theirs in the first 3-4 months too. A case is a definite must.
As someone that works in this field, I lol'd. Its usable if you didnt crack the LCD or Digitizer. For simplicity sake lets say there are three layers, the glass your finger touch, the digitizer right under it, then the LCD. You crack either of the bottom 2 layers, you got a non-working phone. You crack the top glass, put something like tape or tempered glass over it, it'll work just fine.
me 2.. I will pay around 300 euro.
Your phone drop dead,?
You guys are also talking about dropping glass phones. Sure it's technically a plastic glass composite material, but they will crack with enough force. Like I said above, I dropped my first one like 5 times without a case and only got a few cracks on the back glass, the front has hit the ground at waist height several times and it never cracked which really surprised me that the back cracked but not the front. I definitely would get a case. The Otterbox Commuter case is really nice because it's tough but still slim enough for easy entry and removal of your pocket. And yes insurance plans like Best Buy's GSP is definitely a must for this price point.
Same happened to mine, a couple of low drops (1 bounce) with no external damage.
The display turned green and eventually died.
From the way the support centre answered, it seems that they have high numbers of this problem.
Buyer beware, I have two XZs and obviously given the cost I take care of them. I have noticed however lots of scratches on the back side from simply placing the phone down gently. I guess in 6 months, I can expect the back side to be covered in scratches!
For those not using a cover, give yours a look and see what I'm talking about ... scratches, scratches, scratches everywhere!!
how long have you been use the phone?
Mine Is just fine and I have used it in the army for a month at least without a case...
My question is Why would you buy 2 XZ's together !!!!????
Have had mine for nearly 6 weeks now, without any case and the phone at this point doesn't have a single scratch. Long may it continue.
Sent from my F8331 using XDA-Developers mobile app
Glad to hear you all have had better luck than me .. I bought 2 phones because I received a 2 for 1 offer, so needless to say I grabbed a black and platinum model. The black by far is showing more scratches, and again this is just by setting it down on tables, nothing harsh. Let's see if others weigh in .. I think others are seeing what I'm seeing ... it's riduculous because my Z5 after a whole year of use has zero scratches, and my XZ after only one month looks as if I ran my key across it repeatedly!
enrique71 said:
Glad to hear you all have had better luck than me .. I bought 2 phones because I received a 2 for 1 offer, so needless to say I grabbed a black and platinum model. The black by far is showing more scratches, and again this is just by setting it down on tables, nothing harsh. Let's see if others weigh in .. I think others are seeing what I'm seeing ... it's riduculous because my Z5 after a whole year of use has zero scratches, and my XZ after only one month looks as if I ran my key across it repeatedly!
Click to expand...
Click to collapse
I don't have any scratches but I dropped my phone on Tarmac a few weeks ago so I do have 3-4 dents.
You can always get the back replaced from a Sony Service Center or an aftermarket product very easily if it bothers you too much.
pic or it didnt happened you have 2 xz right? the other one can take photos i guess
I also got tiny scratches here and there on the back of my XZ, seems it is easy to get scratched by little pieces of sand or debris on hard surface, I got mine scratched on a glass table.
However the oily fingerprints you leave on the back will cover up the scratches so it only become apparent when you clean your phone.
ryo81 said:
I also got tiny scratches here and there on the back of my XZ, seems it is easy to get scratched by little pieces of sand or debris on hard surface, I got mine scratched on a glass table.
However the oily fingerprints you leave on the back will cover up the scratches so it only become apparent when you clean your phone.
Click to expand...
Click to collapse
That's exactly right, my point was that the back surface definately scratches easily .. I didn't run my phone across a gravel road, but I do set it down on glass often (gently). Wish the back cover was more like that of the Z5 .. my gold Z5 doesn't have a single blemish anywhere! ohh well. Here 's a picture for those who don't believe me .. not sure why I'd lie, but here you.
The back is what, painted metal? Of course it will be scratchable, and more so than the glass. Anything harder than the phone surface will scratch it. Sand will scratch almost anything, that is probably why sand paper is so useful.
That said, mine has held up pretty well. I have one very fine scratch on the back that is barely noticeable. Nothing like your photo. In fact, it might even buff out. The XZ is certainly as durable as expected. I don't baby it, but I am not careless.
This phone (like most) looks too good to stick it in an ugly case, plus it is already almost too big for my pockets without a case. However, if you are clumsy, have dirty hands, have sandy pockets, or keep your phone in a purse full of coins and keys then you should probably get a case.