I have a strange problem with a HTC Touch PRO. Here is my problem:
- I insert the USB cable and the phone asks if I want to use mass storage or activesync
-the phone shows a connection on the screen
-The PC is not sensing anything, the activesync is not connected.
I think this problem appeared after I used a wrong usb cable...
Anyone knows anything what to try? or this is a hardware problem?
Did you select ACTIVESYNC?
There are 2 modes this phone can do..
1) Standard ActiveSYNC or
2) AS a MASS STORAGE DEVICE -like a flash drive...
You have to select ActiveSYNC to actually SYNC software/calendar, else it will show up as just another drive to drag/drop files..
Yes i did it in every way and the computer is not sensing the connection with the phone.
Anyone know what kinf of hardware is responsible for the connection with the pc?
laseru said:
Yes i did it in every way and the computer is not sensing the connection with the phone.
Anyone know what kinf of hardware is responsible for the connection with the pc?
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Click to collapse
The problem is likely with your operating system on your pc.
You can try things like, un-installing the HTC usb driver in device manager.
Check your firewall.
- allow activesync for trusted
- I know for ZoneAlarm you have to go to the adapters section and set the ipaddress (a new one is created when your phone is hooked up via USB) to be trusted.
If that doesn't fix issue perhaps its a corrupt install of ActiveSync. Try uninstalling and reinstalling.
laseru said:
Yes i did it in every way and the computer is not sensing the connection with the phone.
Anyone know what kinf of hardware is responsible for the connection with the pc?
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Click to collapse
I've had this happen to me. I've got so many USB to mini-USB cables and they are not all alike.
Sometimes, it would work and sometimes activesync would not recognize it.
CHANGE YOUR CABLE to another. Hopefully, you've labeled the original cable that came with the phone..
(also, look at the mini cable where it plugs into your phone. Make sure there are no loose pins and/or verify that the 'plug' is level.
Try a different USB port
Try unchecking "use advanced network configuration" in Async settings on the phone. Some computers (for various reasons) have a hard time communicating with the phone when it's configured as a network device - unchecking this will often allow Async to find and connect to the phone, at the expense of some other functionality.
coincendentally i am having the same exact issue, it started last night.
i have tried 3 different cords, on all 3 usb ports on my computer. same thing the phone asks what kind of connection i want whether i select disk drive ofr active sync noting happens. whats weird is that the phone is charging when its connected however the computer is not seeing it at all.
i have tried all the recommendations in this thread but nothing is working. anymore help would be greatly apprciated!
Me too I have tryed everything but none is working.
I think that this a hardware problem, and the problem started to happen after i used a non HTC cable, bad quality. I think some kind of controller is dead. So i started to live with that
When I connteced to the PC via USB, my TP also asked me how to connect (AS or as disc). But suddenly it doesn't ask anymore. I had to deactivate "advanced network configuration" to conntect to AS.
The checkbox "ask each time USB connects" is activated.
What can I do that the phone asks again when I connect it?
Thx.
I have the same thing going on... suddenly a few days ago my fuze only charges when I plug it in the desktop with a usb cable... I re-flashed and it worked about halfway through a sync and then started again... I've tried different cables... uninstalled all of the usb drivers, and reinstalled then updated them... Disconnected the power supply... tried every setting on my phone, and in windows.... I've even uninstalled the last batch of windows updates that came out last week... nothing seems to work...
really simple solution.
decheck advanced network config. plug in cable wait till you see usb connected. a small box. after that choose for example activesync
internet share
This happened to me last night and I figured out that after you toggle your internet sharing you can sync up again. Idk why it works out like that but it worked for me.
This sound reasonable, because the last thing I did before was selecting the "internet sharing" option in the menu when you connect to USB.
But what do you mean with "toggle your internet sharing"? Can you please describe it.
Thx.
try this
okay - first see if you're getting an active connection with your pc , not from the network connections window, but by running mymobiler. I was getting a connection through mymobiler, but active sync wasn't recognizing the device. If mymobiler works, Call your phone. it will drop your connection with mymobiler when you answer the call. then hang up the phone call. (all the while leaving your cable plugged into your phone. When the call has been disconnected your activesync will recognize the connection and sync up again. I don't know why this works, but I've been able to duplicate the results several times.
Same htc ****+ wm. Bought an iphone 3g. Everything must be tuned in windows mobile! It doesn't work how it should!
None of this seems to be working... I've even flashed new roms and it stops working halfway through the sync... it doesn't even appear as though windows recognizes the device... it makes no noise or pop-up when I connect it...
Still charges though... Don't know what is going on...
Reinstall Mobile Device Manager!
modulusman said:
None of this seems to be working... I've even flashed new roms and it stops working halfway through the sync... it doesn't even appear as though windows recognizes the device... it makes no noise or pop-up when I connect it...
Still charges though... Don't know what is going on...
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Click to collapse
I've experienced this issue multiple times, as I use my TP to sync with many stations. The solution is way more simple than you think and it has nothing to do with cables!.
You probably use Win Vista so all you need is to uninstall "Windows Mobile Device Center", restart the PC and install a fresh copy from MS site.
http://www.microsoft.com/downloads/details.aspx?FamilyID=83D513EA-9DF9-4920-AF33-3A0E2E4E7BEB&displaylang=en
If you're on XP, do the same with the Active sync solution for XP.
Good luck!
yeah this happens to me every now and then. the advanced network configuration option really helps, but sometimes i just need to plugin/unplug the usb cable from teh phone/cable or cable/computer a couple more timesbefore it picks it up...
goodluck!
Hello.
Short story: my phone was a little wet and i have some issues with it, mostly i want to get a mass storage to get working. (cant root)
Basically at first the phone didn't even want to charge, when i connected it to the PC windows was giving me an error that the device cannot be recognized, and couldn't install the drivers. (i had Kies installed)
I dried it completely, now the phone turns on without any problem, when i connect it to the pc the phone is recognizing connection (i hear sound + the button backlights are firing up for a sec)
Homever, windows is not detecting any USB device at all, and in about phone/info it says the phone is connected to the AC instead of USB.
When i connect it with USB there is no dropdown in notification to choose from charging, storage etc.
There is also manual usb storage mounting under settings/communication/usb settings , when i'm trying to mount here it just says to connect the phone with usb cable (not detecting connection, homever the backlight + sound is here after connecting, and it's charging)
I tried connecting it with usb debugging on/off even tried to fiddle with in service menu (*#7284#) but nothing.
And since i cannot get the usb storage working basically i cannot flash anything or root it.
Also the USB cable is not a Samsung but an HTC one, could this be a problem? (people in different thread said those cables are the same so it shouldnt be a problem, same amperage, same stick etc.)
Even tried to install MountUSB Widget from market, but it doesn't work when im trying to start the app it's force closing, when i make widget on desktop and press it the phone just vibrate for 1 sec and nothing happens.
When i connect phone with Kies AIR and it works, i mean it shows the storage information, also recognize the phone model correctly, how much free space i have on internal and on SD card but i cannot click "show in explorer" it's greyed out.
Any experts out there could help me? :crying:
Just a blind guess, try a USB cable which supports your device. If it doesn't help, I'm afraid it's a hardware problem and you will have to consult some hardware expert.
Hi all, can anyone help? I smashed my phone at the weekend and really want to get back in to it if only to turn on contacts sync and see who keeps texting me, but for some reason USB debugging isn't on. Phone is stock.
Plugging in with USB = recognised in device manager as Xperia Z3. I've tried to download Android SDK, and install the USB drivers from the Sony website (says best driver already installed - the ones from the Sony website don't have any kind of installation program so not sure what I'm supposed to do with them!).
I know this isn't easy but can anyone guide me through getting in to it and getting USB debugging on so I can use Android Control? It seems I need to get the phone in to recovery mode so that it automatically enables USB debugging? If I hold down power/volume up a few times or in a weird combination, the LED goes blue and the phone comes up in device manager as 's1boot' and then 's1boot fastboot'. I've tried installing the drivers I've found from DooMLoRD but they don't help me access the phone at all, it still says unable to find the device. adb devices from the adb folder command prompt says no devices (i presume because USB debugging still disabled). I feel like I have made progress but need a bit more progress still to get in, if it is at all possible!
New thread because I can't find anyone with a Sony Xperia Z3 trying this, with the same steps taken/blue LED etc.
USB OTG+ USB mouse
Try to use USB OTG+USB mouse, that did the trick for me
no display whatsoever... so having a mouse isn't going to help me sadly! unless i can get the screen displayed on a computer monitor or something?
Sharing my experience..
Recently after Windows 10 update - Microsoft -WPD 5.2.5326.4762, my both HP Xw6400 workstation and Dell Inspirion 3148 were not showing or detecting my Xperia Z5 Dual, neither as MTP device nor getting detected in Sony Companion app.
I suspected about USB cable, USB ports and even Z5 micro USB port, Tried removing Sony Companion app. Updated drivers etc. but in vain.
Did reset my Z5 Dual but issue was same.
After reading all through night and a day somewhere in Sony Forum I found a simple fix. It worked hence sharing with you all....
1. Open This PC.
2. Go to C:\Windows\INF
3. Search in right corner wpdmtp.inf
4. Right click and install.
5. Allow installation and Problem solved.
Solution seems easy but it took time to find it. Hit thanks if it worked for you.
I don't know what but, my phone was being detected when it suddenly stopped showing up in my pc. Some setting has gone wrong in phone. I restarted both devices but still. Shown unknown device in manager and says mtp could not be installed.
Try in another PC, with some other USB cable. Try whatever I have stated above
SOLVED: S7 dropped > broken screen > how to recover images? Not rooted,not "usb mode"
So my wife dropped S7 to the floor and device ended up to be fully powered, but screen is now all black. Back and "software" button illuminates. I can change volume. I can take photos. So phone works, but screen is all black. Main concern is to have photos out from the phone. Contacts are synced, software etc. can be installed to new phone.
Kies finds the phone, but says that is' locked. Although phone does not have any passcodes or fingerprint, Kies cannot access to photos. Also the PC does see the device, but it won't allow me to see the contents. Find My Mobile is not activated, I think that I can't activate it now without phone. Also Smart Switch says that phone is locked. Phone settings are pretty much as out from the box. USB debugging is off, Developper options off, etc...
But I found that possible via ABD (?) I could access phone storage. Is it so? I sould start the phone to Recovery Mode / Download Mode? How to do that? Normally the phone is on and I can't switch it off. I can only soft reset is by keeping vol- + power buttons pressed for 10sec. But after that, phone just restarts to OS.
Please give hints how to proceed. What to try. New LCD is around 50USD and takes forever to get from Aliexpress/Ebay.
Why not use an external display? Hook it up to the USB-connector via an adaptor and it should work to unlock the phone using a PC-mouse.
gedhe said:
Why not use an external display? Hook it up to the USB-connector via an adaptor and it should work to unlock the phone using a PC-mouse.
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O, it has such feature? Quick googling did not help how to do it. How does it work? Do I need some cable or device?
Any ideas how to proceed? I either can reboot device to Recovery mode and use ADB or connect external display to the device. Or if someone has any better solution
Please help. Family photos are in the phone
Try to unlock your lock screen with a usb mouse connected via otg and swiping up with the mouse. Then connect it to the computer and try to backup your data with kies or switch.
Tried many thing how to allow the connection from another phone or computer. However it was not possible to connect, so I ordered a new screen. Once new screen installed, it was not even a challenge Ordered new screen from Aliexpress.