[Q] Broken display - no debugging... Help accessing please! - Xperia Z3 Q&A, Help & Troubleshooting

Hi all, can anyone help? I smashed my phone at the weekend and really want to get back in to it if only to turn on contacts sync and see who keeps texting me, but for some reason USB debugging isn't on. Phone is stock.
Plugging in with USB = recognised in device manager as Xperia Z3. I've tried to download Android SDK, and install the USB drivers from the Sony website (says best driver already installed - the ones from the Sony website don't have any kind of installation program so not sure what I'm supposed to do with them!).
I know this isn't easy but can anyone guide me through getting in to it and getting USB debugging on so I can use Android Control? It seems I need to get the phone in to recovery mode so that it automatically enables USB debugging? If I hold down power/volume up a few times or in a weird combination, the LED goes blue and the phone comes up in device manager as 's1boot' and then 's1boot fastboot'. I've tried installing the drivers I've found from DooMLoRD but they don't help me access the phone at all, it still says unable to find the device. adb devices from the adb folder command prompt says no devices (i presume because USB debugging still disabled). I feel like I have made progress but need a bit more progress still to get in, if it is at all possible!
New thread because I can't find anyone with a Sony Xperia Z3 trying this, with the same steps taken/blue LED etc.

USB OTG+ USB mouse
Try to use USB OTG+USB mouse, that did the trick for me

no display whatsoever... so having a mouse isn't going to help me sadly! unless i can get the screen displayed on a computer monitor or something?

Related

Help me recovering Samsung Galaxy Mini II

Hello.
Short story: my phone was a little wet and i have some issues with it, mostly i want to get a mass storage to get working. (cant root)
Basically at first the phone didn't even want to charge, when i connected it to the PC windows was giving me an error that the device cannot be recognized, and couldn't install the drivers. (i had Kies installed)
I dried it completely, now the phone turns on without any problem, when i connect it to the pc the phone is recognizing connection (i hear sound + the button backlights are firing up for a sec)
Homever, windows is not detecting any USB device at all, and in about phone/info it says the phone is connected to the AC instead of USB.
When i connect it with USB there is no dropdown in notification to choose from charging, storage etc.
There is also manual usb storage mounting under settings/communication/usb settings , when i'm trying to mount here it just says to connect the phone with usb cable (not detecting connection, homever the backlight + sound is here after connecting, and it's charging)
I tried connecting it with usb debugging on/off even tried to fiddle with in service menu (*#7284#) but nothing.
And since i cannot get the usb storage working basically i cannot flash anything or root it.
Also the USB cable is not a Samsung but an HTC one, could this be a problem? (people in different thread said those cables are the same so it shouldnt be a problem, same amperage, same stick etc.)
Even tried to install MountUSB Widget from market, but it doesn't work when im trying to start the app it's force closing, when i make widget on desktop and press it the phone just vibrate for 1 sec and nothing happens.
When i connect phone with Kies AIR and it works, i mean it shows the storage information, also recognize the phone model correctly, how much free space i have on internal and on SD card but i cannot click "show in explorer" it's greyed out.
Any experts out there could help me? :crying:
Just a blind guess, try a USB cable which supports your device. If it doesn't help, I'm afraid it's a hardware problem and you will have to consult some hardware expert.

computer does not recognize shield

i'm trying to connect my shield to my computer to do some basic android development (i have an app, it works on other devices, want to test it on the shield).
my problem is, when i plug it into the computer, nothing happens. to clarify, i don't mean that the drivers don't install correctly and then i can't do anything. what is happening is actually nothing. the computer (windows 8) does not recognize anything is happening, the device manager does not see any new devices even after scanning for hardware changes.
the shield is in development mode, and has usb debugging turned on, but i don't get any response anywhere. the shield does at least appear to charge over the usb cable, but that's it. listing adb devices also provides no output.
do you guys have any idea what might be going on that the device isn't recognized on any level that i can tell?
It sounds like either the USB port or the cable you're using is faulty.
Have you tried switching USB ports, to see if it's recognized then? And have you tried using a different cable?
joshuarivera said:
i'm trying to connect my shield to my computer to do some basic android development (i have an app, it works on other devices, want to test it on the shield).
my problem is, when i plug it into the computer, nothing happens. to clarify, i don't mean that the drivers don't install correctly and then i can't do anything. what is happening is actually nothing. the computer (windows 8) does not recognize anything is happening, the device manager does not see any new devices even after scanning for hardware changes.
the shield is in development mode, and has usb debugging turned on, but i don't get any response anywhere. the shield does at least appear to charge over the usb cable, but that's it. listing adb devices also provides no output.
do you guys have any idea what might be going on that the device isn't recognized on any level that i can tell?
Click to expand...
Click to collapse
If youre just trying to connect thru adb you need the universal naked driver. If the shield isnt being mounted try a different usb port and make sure youre using the shield cable as well. My samsung cable will charge it but i cant transfer data with it.
Did this get solved?
Did this ever get solved? I have the same issue. I have tried everything everywhere has said to do with no luck.

[Q] Nexus 5 not connecting to computer (usb), does not show in device manager

Hi,
I would like to see if I can get anyones assistance with solving my problem. I have lost the ability to connect my Nexus 5 to my computer via USB. I had previously been able to connect the phone without any problems.
Connecting my phone to PC charges the phone but no drivers are loaded, nothing changes in device manager and I cannot see a change in windows explorer to view the memory card.
So far I have tried the following:
searches on various sites
rebooting phone, starting in safe mode, wiping all data, performing a hard reset
connecting other phones to usb cable to check that it is not a charge only cable, also trying several other USB cables
connecting phone to other computers
connecting other phones (HTC) to load drivers (then uninstalling drivers)
displaying all hidden devices in device manager and removing all drivers that resemble something to do with mobile phones
uninstalling programs I no longer require on the PC
using "wugs nexus root toolkit" to uninstall and re-install drivers
checking & unchecking MTP, PTP, developer options, USB debugging in various combinations to elicit a response from the computer.
I have also tried to visually check the connections of the USB port on the phone wondering is there is a break but I cannot see very well.
does anyone have any further suggestions to get this phone connected to a PC?
my only last thought is to attempt to open the phone and check the resistance of the plug connections.
Have you tried enabling and disabling usb debugging while plugged in?
Sent from my Nexus 5 using Tapatalk
I just did it, no change in Device manager or explorer
tropicalchills said:
I just did it, no change in Device manager or explorer
Click to expand...
Click to collapse
Are you sure you're using a data usb cable and the usb port is good?
Same Issue
same thing happened to me today when i connected the device to PC.
Mine says unknown device on PC under other devices. so i hope my USB port is ok.but im not using the original SUB cable. i wonder that's is the issue. but it didn't bother me until today. my original cable is at my friend's house.
Tried updating drivers manually. But following error message occurs once i select the drivers folder and hit ok.
Windows was unable to install your unknown device
Please help.
so, not really a solution but while at work my phone fell on to a nice rock cracking the screen. I have replaced the phone and the new phone connects to the pc fine, drivers come up without a problem (I will put this down to a fault with the phone)
Thank you for your assistance

Can't connect to pc via MTP mode

I bought a new Xperia z3 and compact and I tried to connect the z3 on my laptop to transfer files but it can't connect via mtp mode for some reason. I can hear the sound connecting and disconnecting but there was no response to the phone and laptop. Not even a notification on the phone. MSC mode is working fine btw. I tried all such as removing sd and sim, restarting both devices but no luck. I know it is the phone itself is the problem because my Z3 compact is working just fine. I was able to connect the compact to the pc wirelessly via LAN but to be able to do that you need to pair the device via mtp mode. Anyone have the same problem? As I check the phone physically, I think it is one of the first phones with factory defects. I can see that the top back part is not fitted to the glass. You can even see it moving closer if you press it towards each. I don't know if the hardware and software are connected, I hope not. I can't give it back to be replaced because there's no visible defects. Just hoping the next update can fix the main issue.
After plugging the device to pc go to device manager and remove xperia z3. Then scan for new hardware. Then it will download the driver for your device automatically and your device would be visible in PC.
I m doing this every time I connect my z3 with laptop.
Anyone else have any permanent and better solution?
A pop up on my pc says Driver installation failed or something like that.. But thanks to you, you remind me having the same problem with my old Xperia Play. The key is the "usb debugging mode" box should be checked. To do that, go to settings =>about=>build number.. Tap it several times until the developer options will come visible at the settings and there you go. You can now connect via mtp mode. Btw, you can hide the developer options again for some oc reasons by going to apps=>all=>settings then clear the data.

How to accept adb connection w/ broken touch (display works) - USB debugging enabled

Hi,
I hope this is not a cross-post; I've read a few other guides and suggestions on this forum already but my problem seems to be the opposite of what many people have.
I've got an Xperia Z5 Compact (not rooted) with a chipped screen. Touch does not work at all, but the display works fine.
I plugged in a mouse via OTG adapter and enabled USB debugging, then plugged it into my PC to attempt connecting with ADB. However, once I plug in a new device the phone wants me to confirm to "allow" the connection coming from my PC. But since my mouse is no longer plugged in, I can't accept the popup.
I tried to connect with AirDroid as well to try to accept the popup via screen share, but in order to allow WiFi screen sharing, it needs root (or an adb connection).....which makes the problem kind of circular.
Any suggestions or tips (or resources I might have overlooked?)
Thanks,
Rafael

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