Wifi problem - Note Edge Q&A, Help & Troubleshooting

In my battery stats my wifi and my awake are showing drops at the same time.
I have reset the phone twice. My wifi is on "Always on". I have no apps installed except the one that came pre loaded.
Also every-time I wake the screen its giving me the message "connected to my wifi"
Anyone have any ideas?
thanks
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So did a factory reset. Did not install one app, charged phone to 100% and let it sit overnight and got this result.
I am starting to think this is a bad unit I got. Is anyone else having this problem with their wifi?

spridell said:
So did a factory reset. Did not install one app, charged phone to 100% and let it sit overnight and got this result.
I am starting to think this is a bad unit I got. Is anyone else having this problem with their wifi?
Click to expand...
Click to collapse
check advanced wifi settings. Always allow scanning or something like that is probably enabled for google location services. Every samsung device I've ever worked with has had this enabled by default.

jooniloh said:
check advanced wifi settings. Always allow scanning or something like that is probably enabled for google location services. Every samsung device I've ever worked with has had this enabled by default.
Click to expand...
Click to collapse
Thanks for the response but that was the first thing that I checked.
I am going to give it another day or so see if it works itself out if not going to ask for a replacement.

spridell said:
Thanks for the response but that was the first thing that I checked.
I am going to give it another day or so see if it works itself out if not going to ask for a replacement.
Click to expand...
Click to collapse
which model do you have?

jooniloh said:
which model do you have?
Click to expand...
Click to collapse
T-Mobile

spridell said:
T-Mobile
Click to expand...
Click to collapse
K, I'm on sprint but my bat screen doesn't look anything like that . . . If you turn on airplane mode, what happens?
Got an idea. Settings-->Data usage-->Menu-->Show Wi-Fi usage
tap wifi
there should be a list of apps under the graph.
Do a full reset, then check the bat page to see if wifi is still on, and then check that list above to see if anything is actually using it.

jooniloh said:
which model do you have?
Click to expand...
Click to collapse
I have been installing apps and have had my screen on for the last 20 minutes or so and now the phone is acting perfectly normal. The minute the screen goes off it starts the connecting and disconnecting from the wifi and waking the screen.

spridell said:
I have been installing apps and have had my screen on for the last 20 minutes or so and now the phone is acting perfectly normal. The minute the screen goes off it starts the connecting and disconnecting from the wifi and waking the screen.
Click to expand...
Click to collapse
Does this happen whether or not wifi is on or off? Have you tried it while connected to a different network?

yes tried it on different networks.
I def think its the phone. Now it wont stay connected at all. I keep getting the connected to wifi message flashing on the screen every 2 seconds.
thanks for your help

You're not alone. I'm having the same issue. That and AccuWeather widget and side weather panel don't refresh. Swapping phone today at tmobile store in a few hours.

blacksheep242 said:
You're not alone. I'm having the same issue. That and AccuWeather widget and side weather panel don't refresh. Swapping phone today at tmobile store in a few hours.
Click to expand...
Click to collapse
Did u swap out at the T-mobile store? I am curious what they said.
Last night i charged to 100% just let it sit on my counter and completely dead battery in 3 hours without touching the phone once.

Just to give an update on this thread that I started.
I received yesterday a new unit from T-mobile and this unit works perfectly. No wifi dropouts at all.
So my first unit was a defect

Related

[Q] How to contact Samsung

I've wasted an hour at the Samsung website. When the chat turned out to be broken the send button didn't,t work, I tried email. After answering all the same questions, model etc, the drop down for model wouldn't work. It's a required field so again, i'm stuck. Does anyone know how to reach them?
i received a galaxy note 10.1 16 gig wi-fi only for Christmas. it was terrific until yesterday morning. I took it from my padded brief case, pressed the start button and nothing happpened. I assumed I'd left it on overnight and rrun the battery down. I just put it away until i went home to charge it. I left it on the charger for a couple of hours. When i again pressed the start buttton, still nothiing. What do i do next?
Try leaving it charging for 6+ hours. Make sure it's plugged in all the way on both ends of the usb cable.
mtcstle said:
I've wasted an hour at the Samsung website. When the chat turned out to be broken the send button didn't,t work, I tried email. After answering all the same questions, model etc, the drop down for model wouldn't work. It's a required field so again, i'm stuck. Does anyone know how to reach them?
i received a galaxy note 10.1 16 gig wi-fi only for Christmas. it was terrific until yesterday morning. I took it from my padded brief case, pressed the start button and nothing happpened. I assumed I'd left it on overnight and rrun the battery down. I just put it away until i went home to charge it. I left it on the charger for a couple of hours. When i again pressed the start buttton, still nothiing. What do i do next?
Click to expand...
Click to collapse
can you enter recovery or download mode?.. if not then you should be worried.......
Sent from my GT-N8000 using Tapatalk HD
mtcstle said:
I've wasted an hour at the Samsung website. When the chat turned out to be broken the send button didn't,t work, I tried email. After answering all the same questions, model etc, the drop down for model wouldn't work. It's a required field so again, i'm stuck. Does anyone know how to reach them?
i received a galaxy note 10.1 16 gig wi-fi only for Christmas. it was terrific until yesterday morning. I took it from my padded brief case, pressed the start button and nothing happpened. I assumed I'd left it on overnight and rrun the battery down. I just put it away until i went home to charge it. I left it on the charger for a couple of hours. When i again pressed the start buttton, still nothiing. What do i do next?
Click to expand...
Click to collapse
Call them. Very easy to reach by phone.
toenail_flicker said:
Call them. Very easy to reach by phone.
Click to expand...
Click to collapse
Does anyone know a phone number? That's one thing that's not on the website.
To answer the previous question, no it won't boot into download or Recovery.
I'll try the six hour charge, but I'm not hopeful.
Stay tuned for more on ...
mtcstle said:
Does anyone know a phone number? That's one thing that's not on the website.
To answer the previous question, no it won't boot into download or Recovery.
I'll try the six hour charge, but I'm not hopeful.
Stay tuned for more on ...
Click to expand...
Click to collapse
I found 1-800-SAMSUNG somewhere. It's seven digits I thought so, what the heck. Well a very nice woman talked me through all the trouble shooting steps I'd already tried. But, then she gave me an RMA and emailed me a shipping label. So far so good then. More to follow.
Before you write it off as dead, may I make a suggestion. Keep a finger on the touch screen while pessing the power button. This solution works for me when I've experienced the "sleep of death" after upgrading my GN 8013 to JB. Holding down the power button on mine didn't do anything. I found the solution I mentioned when I began googling in a panic. After removing one offending app, this awful sleep mode that resembles a dead device hasn't occurred again. Maybe you have an app that's triggered this. Good luck.
mke1973 said:
Before you write it off as dead, may I make a suggestion. Keep a finger on the touch screen while pessing the power button. This solution works for me when I've experienced the "sleep of death" after upgrading my GN 8013 to JB. Holding down the power button on mine didn't do anything. I found the solution I mentioned when I began googling in a panic. After removing one offending app, this awful sleep mode that resembles a dead device hasn't occurred again. Maybe you have an app that's triggered this. Good luck.
Click to expand...
Click to collapse
What was the offending app?
If all else fails, try the old fashioned way
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Riki1kenobi said:
What was the offending app?
Click to expand...
Click to collapse
It was Sipdroid. (Knock on wood) deleting it has stopped my note from going into the sleep of death. Fortunately, the voip app csipsimple is very stable on JB 4.1.2 and has no audio or registreation issues so I've still got voip on my note.

[Q] Is there a way to turn off mobile signal but keep wifi on?

Hi Guys,
A few of us here in London are facing massive battery drain when on the tube, (metro,) as our phones are looking for the mobile signal. As we are underground, there is no signal.
One simple solution is to turn airplane mode on, but then we loose wifi, which is now present on the tube.
Is there a simple way to turn just mobile signal off, or airplane mode on, with wifi on?
Thanks.
Yes download widgetzoid
Sent from my Nexus 5 using Tapatalk
Open the Phone app dail *#*#4636*#*#
Scroll down and tap turn off radio this will shutdown power to the cellular radio but not wifi radio
To turn back on same *#*#4636*#*#
then turn on radio
Simply go to airplane mode, then turn wi-fi back on. Your mobile radio will stay off until you come out of airplane mode.
Although they're turned off when airplane mode is activated, both wi-fi and bluetooth can be separately re-activated without disabling airplane mode.
Turn airplane mode on and then go back and turn Wi-Fi on.
jd1639 said:
Turn airplane mode on and then go back and turn Wi-Fi on.
Click to expand...
Click to collapse
I've tried this, but even though the wifi toggle is on, the wifi icon in the top right corner isn't.
markdapimp said:
Open the Phone app dail *#*#4636*#*#
Scroll down and tap turn off radio this will shutdown power to the cellular radio but not wifi radio
To turn back on same *#*#4636*#*#
then turn on radio
Click to expand...
Click to collapse
Thanks for this suggestion. Just a bit scared of mistyping one of the numbers once and my phone doing something bad.
Masteryates said:
I've tried this, but even though the wifi toggle is on, the wifi icon in the top right corner isn't.
Click to expand...
Click to collapse
What rom are you on, works on cataclysm
jd1639 said:
What rom are you on, works on cataclysm
Click to expand...
Click to collapse
I'm just on Stock 4.4.2. :angel:
Masteryates said:
Thanks for this suggestion. Just a bit scared of mistyping one of the numbers once and my phone doing something bad.
Click to expand...
Click to collapse
There are no other codes in the phone if you mess up then it simply wont work (the code that is) not your phone
Masteryates said:
I'm just on Stock 4.4.2. :angel:
Click to expand...
Click to collapse
Just tested it on stock and works fine there too. You have something funny going on.
jd1639 said:
Just tested it on stock and works fine there too. You have something funny going on.
Click to expand...
Click to collapse
Thanks for testing this. Maybe I do have something strange going on.
RussellEstridge25 said:
Yes download widgetzoid
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Tried this last night and unfortunately it doesn't contain the right toggle.
Thanks for the suggestion anyway.
Masteryates said:
...Is there a simple way to turn just mobile signal off, or airplane mode on, with wifi on?
Click to expand...
Click to collapse
Sounds like a perfect job for Tasker. You must be rooted, I believe.
PhilipTD said:
Sounds like a perfect job for Tasker. You must be rooted, I believe.
Click to expand...
Click to collapse
Not rooted. Will take that plunge when the warranty is up. :angel:
Have to agree with JT and JD (how funny).
Airplane-mode and wifi on does the trick.
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Hmm, stupid picture doesn't seem to work.
bitaktus said:
Have to agree with JT and JD (how funny).
Airplane-mode and wifi on does the trick.
Hmm, stupid picture doesn't seem to work.
Click to expand...
Click to collapse
Ok Guys,
I get it now,
I wasn't in an area with any wireless networks when I tried the above, hence the wifi indictor not showing up.
Thanks All. :highfive:

WiFi drop on 5.1?

It's a couple of times i unlock my phone and i notice the wifi has disconnected, then it riconnects itself. It also happened at first flash of 5.1, right after the setup wizard.
Any known WiFi drops bugs on 5.1?
I am using Cataclysm + EX.
I am not able to provide any adb logcat because it doesn't seem to happen all the times, sorry.
It's becoming a week known issue.
Seems to be a fault in the Wi-Fi settings where the phone is not keeping the Wi-Fi on when the phone sleeps (even though it's set to do that).
I would go back to an older version (5.0.1) until these retards rectify.
I'm having the same problem.
Anyone got a solution yet?
Bump.
The real issue (at least for me) is that when the phone sleeps and the wifi drops, it enables data network, and I have not unlimited data plan...
How is possible nobody is talking about that wifi behavior ?!
Happened once or twice but that's it.
Someone on G+ that had our same issue said he turned off automatic wifi freq (wifi > advanced) and the drop never happened again.. yet.
That's not a proper fix but better than nothing.
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nmlssit said:
Someone on G+ that had our same issue said he turned off automatic wifi freq and the drop never happened again.. yet.
That's not a proper fix but better than nothing.
Click to expand...
Click to collapse
I've done the same thing. Still having these problems though. It's starting to get really annyoing.
SYRE123 said:
I've done the same thing. Still having these problems though. It's starting to get really annyoing.
Click to expand...
Click to collapse
Ouch.
nmlssit said:
Ouch.
Click to expand...
Click to collapse
Yeah, I read somewhere that the connection could be better if you keep just one band on, so I tried it. Still having the same problem
Edit: Nevermind, nothing fixed.
Are you guys running LMY47I it should have some fixes ?
tvrtkocro28 said:
Are you guys running LMY47I it should have some fixes ?
Click to expand...
Click to collapse
Yup, I'm running LMY47I, got it OTA a couple of weeks ago.
SYRE123 said:
Yup, I'm running LMY47I, got it OTA a couple of weeks ago.
Click to expand...
Click to collapse
Did it fixed the issue?
I've been running LMY47I the whole time, went there straight from 5.0.
Mehu said:
Did it fixed the issue?
Click to expand...
Click to collapse
Nope
So bad. Seems like we'll have to wait for the next update to fix this. Thanks for the replies.
I think the solution is "use vibrate mode on". Get your device to vibrate mod and test it.
MindLeader said:
I think the solution is "use vibrate mode on". Get your device to vibrate mod and test it.
Click to expand...
Click to collapse
Do you care to explain why that would help? And what exactly do you want us to do? I'm not trying to sound like a d**k, just not sure what you're saying
I usually use the phone in vibrate mode, but today I brought the device to the audio mode and Wi-Fi started to disable when i turn off screen.
MindLeader said:
I think the solution is "use vibrate mode on". Get your device to vibrate mod and test it.
Click to expand...
Click to collapse
MindLeader said:
I usually use the phone in vibrate mode, but today I brought the device to the audio mode and Wi-Fi started to disable when i turn off screen.
Click to expand...
Click to collapse
Ah, ok! Now I get what you're saying That seems like a bad solution for me though, I like to have some sound on my phone, but I'll test it out, thanks!

Network Connection Failed Error - Note 8

Hey everyone, i have been having this annoying error/pop-up/notification that has been bothering me since i got the Note 8. Everytime i turn on the screen to unlock it, i get the "Network connection failed" message.
Now, this happens, when i have cell signal at full bars, LTE or Wi-Fi and at all different locations. I tried resetting the phone, adding the apps without any sort of backup, deleting apps, switching my carriers APN, I tried replacing the phone but it always comes back.
I tried contacting Samsung but they are clueless as to what i am taking about.
Does anyone have any suggestions into how i could proceed to fix this, or is anyone aware of what the problem is?
Who is your carrier?
Sent from my SM-N950U using Tapatalk
mickaphely said:
Hey everyone, i have been having this annoying error/pop-up/notification that has been bothering me since i got the Note 8. Everytime i turn on the screen to unlock it, i get the "Network connection failed" message.
Now, this happens, when i have cell signal at full bars, LTE or Wi-Fi and at all different locations. I tried resetting the phone, adding the apps without any sort of backup, deleting apps, switching my carriers APN, I tried replacing the phone but it always comes back.
I tried contacting Samsung but they are clueless as to what i am taking about.
Does anyone have any suggestions into how i could proceed to fix this, or is anyone aware of what the problem is?
Click to expand...
Click to collapse
Contact your carrier. This has nothing to do with Samsung.
Sent from my SM-N950U1 using XDA-Developers Legacy app
Same issue
I have this same issue - annoying but no negative affects...
Verizon is my carrier - I am not so sure this is a carrier issue. In fact, not sure how someone with so little information can definitively say it is a carrier issue...More will report this issue too!
I have the same issue. Verizon
I believe this has something to do with the aggressiveness of power management sleeping apps...see if you still get the error after switching mobile data always on in developers options...I had to switch some of apps off in power saving mode as well because of the aggressiveness...it could be something else though...just an idea
Same problem here I have a Qualcomm carrier free note 8 using it on T-Mobile. It's driving me crazy
Note 8 - T-Mobile
I have just recently encountered this error.
Drives me crazy as well.
This feels like an application issue. I am obviously not certain. Going to do some digging.
If I find a solution, I will report it here.
I think it has to do with download booster.
Same Issue 11-9-17
Has anyone found a solution for this? I'm also having this issue as of 11-9-17. Have tried enabling/disabling download booster, enabling/disabling mobile data always on and have tried a few network resets with Verizon Tech Coach.
I got all the way up to Tier 2 and every person I spoke to agrees this is a weird issue they haven't seen before. Mine seems to come and go. Sometimes I can get hit with the pop-up every time I unlock, other times it'll behave fine for hours then start up again for a little bit then stop. Thankfully there is no impact to operation, but still annoying.
Anyone figure this out...it is driving me crazy.
this is a combination of power saving and the "show nearby locations" in the phone app being active.
can turn off either and issue should disappear.
I have this happening on my s8. Haven't figured out which app/service is causing it but I killed a bunch and the error went away. It's likely one of the hundred background Samsung services. I'll try to narrow it down.
same for me
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I also have Verizon. It used to happen on my Nexus 6P and now Pixel 2. If I ever figure out which app, I'll let you know.
Mine randomly stopped about 2 weeks ago. I know there have been a couple updates since my post so I'm not 100% sure if those fixed or if it was something else. Still a mystery as far as I'm concerned.
darkgodz said:
this is a combination of power saving and the "show nearby locations" in the phone app being active.
can turn off either and issue should disappear.
Click to expand...
Click to collapse
Trying this now, thanks for the suggestion
scythe944 said:
Trying this now, thanks for the suggestion
Click to expand...
Click to collapse
This seemed to work but just now saw the error again when I unlocked my phone. I turned "show nearby locations" in the phone app back on, will look into power save options next.
I've had this problem for probably close to a year and I'm really getting tired of it, even though it's just a nuisance.
I went into settings<connections<more connection settings<turned off nearby device scanning and then reset network connections which got rid of the notification on the bottom of the screen. I'm sure it'll keep popping up but for now that's what worked for me
Is there a solution for this yet? Is there any way to disable the message? Every time I change from WiFi to Mobile or vice-versa, I have to deal with this for the next 10 min or so. I have tried all the fixes mentioned here.
Solution
Install the app Toast Service from the Playstore. This will run in the background and show you which app is causing the problem. Mine was Hikvision. As soon as the error arrives you will see under notifications when you pull down from the top which app is causing the message. Hope this helps all.

P30 GPS/Location Problem

Hi Everyone
I've had a Huawei P30 for about 3 months now and apparently I can't use the GPS. I have tried Google Maps
and Navigator and both only updates my location every few minutes.
I used GPS Status and according to it I only get 2 satellites IF I'm lucky. Most of the time I don't get any.
I tested GPS Status with another Huawei P Smart phone and it picks up about 10-15 satellites.
I have tried and checked everything except factory resetting the phone. Does anyone else
have this problem? Is there a fix?
Any help would be greatly appreciated
kingsushi001 said:
Hi Everyone
I've had a Huawei P30 for about 3 months now and apparently I can't use the GPS. I have tried Google Maps
and Navigator and both only updates my location every few minutes.
I used GPS Status and according to it I only get 2 satellites IF I'm lucky. Most of the time I don't get any.
I tested GPS Status with another Huawei P Smart phone and it picks up about 10-15 satellites.
I have tried and checked everything except factory resetting the phone. Does anyone else
have this problem? Is there a fix?
Any help would be greatly appreciated
Click to expand...
Click to collapse
I used to use this app to check how many satellites I could see
https://play.google.com/store/apps/details?id=com.chartcross.gpstest
Also which case are you using, possible the case is blocking the GPS radio, try without a case
*Detection* said:
I used to use this app to check how many satellites I could see
https://play.google.com/store/apps/details?id=com.chartcross.gpstest
Also which case are you using, possible the case is blocking the GPS radio, try without a case
Click to expand...
Click to collapse
I am using the case that came with the phone.
I tried the app you suggested, this is what I get:
https://youtu.be/QLYWeGv9xFE
First minute is without the case and second minute is with the case.
kingsushi001 said:
I am using the case that came with the phone.
I tried the app you suggested, this is what I get:
https://youtu.be/QLYWeGv9xFE
First minute is without the case and second minute is with the case.
Click to expand...
Click to collapse
Actually seems slightly better with the case, it is locating you within 18m which isn't terrible but no lock
Indoors will obviously be worse, and cloudy days can cause problems too
Make sure you have all the high accuracy location settings enabled too, WiFi/BT (In settings search for "Scanning") and location high accuracy enabled in the location setting itself (Location access > Google location Accuracy)
*Detection* said:
Actually seems slightly better with the case, it is locating you within 18m which isn't terrible but no lock
Indoors will obviously be worse, and cloudy days can cause problems too
Make sure you have all the high accuracy location settings enabled too, WiFi/BT (In settings search for "Scanning") and location high accuracy enabled in the location setting itself (Location access > Google location Accuracy)
Click to expand...
Click to collapse
As seen in these images, all those settings are enabled
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Other things I have tried was disabling any and all power saving options. Even tried it on Performance Mode. Still the same issue.
The signal is much worse when driving. It literally only updates when I'm standing still.
kingsushi001 said:
As seen in these images, all those settings are enabled
Other things I have tried was disabling any and all power saving options. Even tried it on Performance Mode. Still the same issue.
The signal is much worse when driving. It literally only updates when I'm standing still.
Click to expand...
Click to collapse
Not having owned this phone very long I'm out of ideas of what else to try other than a reset now, and if it's still the same after a reset I'd return it as faulty and get a replacement, possible it's hardware related if the antenna is damaged
*Detection* said:
Not having owned this phone very long I'm out of ideas of what else to try other than a reset now, and if it's still the same after a reset I'd return it as faulty and get a replacement, possible it's hardware related if the antenna is damaged
Click to expand...
Click to collapse
So I first tried Safe Mode. Was a waste of time seeing as I can't use any app to test the gps.
After that I factory reset the phone. Unfortunately the issue persists. So guess I'll be sending
the phone back.
Thanks for all your help
kingsushi001 said:
So I first tried Safe Mode. Was a waste of time seeing as I can't use any app to test the gps.
After that I factory reset the phone. Unfortunately the issue persists. So guess I'll be sending
the phone back.
Thanks for all your help
Click to expand...
Click to collapse
Good luck hope the replacement works properly :good:
I have had very similar, and very strange issue on my new Oneplus 7. In my case (probably) helps when I switched to another SIM card and next come back to my original one.
*Detection* said:
Good luck hope the replacement works properly :good:
Click to expand...
Click to collapse
what happened, im having the same issue after screen replacement

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