dead - Xperia Z3 Q&A, Help & Troubleshooting

so guys basically my mobile switched off automatically. and it wasnt working then i used the power and volume button method and its working now
so my question is it normal for z3 to do it . or should i send to sony service center and there is rattle sound from camera when i shake the device
thank you

Death-Gun said:
so guys basically my mobile switched off automatically. and it wasnt working then i used the power and volume button method and its working now
so my question is it normal for z3 to do it . or should i send to sony service center and there is rattle sound from camera when i shake the device
thank you
Click to expand...
Click to collapse
Yes, if you have a rattle something needs repairing

Death-Gun said:
so guys basically my mobile switched off automatically. and it wasnt working then i used the power and volume button method and its working now
so my question is it normal for z3 to do it . or should i send to sony service center and there is rattle sound from camera when i shake the device
thank you
Click to expand...
Click to collapse
My phone doesn't rattle but it's normal for cameras in phones to rattle a little sometimes if they have a mechanical (optical) zoom/focus mechanism. Check out the camera fully, exercising that functionality.

poldie said:
My phone doesn't rattle but it's normal for cameras in phones to rattle a little sometimes if they have a mechanical (optical) zoom/focus mechanism. Check out the camera fully, exercising that functionality.
Click to expand...
Click to collapse
thr s no optical zoom in Xperia Z3 so i should not rattle
if u can hear some rattle sound u should send it to service center.
and what was the situation when ur phone turned off by itself !?
:good:

Geeks Empire said:
thr s no optical zoom in Xperia Z3 so i should not rattle
if u can hear some rattle sound u should send it to service center.
and what was the situation when ur phone turned off by itself !?
:good:
Click to expand...
Click to collapse
No zoom, but It can focus a lot. And sometimes you can hear that when you press focus button in camera.
This sound may or may not be sound of problem.
If everything is working fine, no need to service center.
P.s If I remember good, z1 have 172 AF focus points. So lens are movable.
Sent from my C6903 using XDA Free mobile app

the phone is working properly now everything is running smooth if mobile shut downs automatically again then i will send it tot service center
and geek empire the phone shut downed automatically and it wasnt powering on with power button so i had to press the volume button and power button now its working perfectly and yeah rattle sound is really less it comes when ever i shake the mobile really hard

Death-Gun said:
the phone is working properly now everything is running smooth if mobile shut downs automatically again then i will send it tot service center
and geek empire the phone shut downed automatically and it wasnt powering on with power button so i had to press the volume button and power button now its working perfectly and yeah rattle sound is really less it comes when ever i shake the mobile really hard
Click to expand...
Click to collapse
Slight lens rattle is normal if you shake it hard enough. My OnePlus has a rattle as does my Nexus 5. Again, if you shake it hard enough... With my Nexus 5, the power button rattles slightly if I shake it hard enough.
I have experienced a similar power down scenario as you. My phone was plugged in to AC for the night using a Magnetic Charger and at some point it turned off. I changed to a different type of Magnetic Charger and the problem hasn't happened again.

Related

[Q] Camera Button Driving Me MAD!

The button is so freaking sensitive. Camera took 186 pictures of my ceiling last night while I was sleeping because the pillow on the seat barley touched it. Last night I put my feet on the table and from the vibrations the camera turned on and took pictures. One point it came on and I switched to video camera to see what it's doing, and with out pressing the button the video camera would start and stop recording. I got the phone yesterday :-( I put on the pattern lock to stop it somehow but the screen still turns on and I know from my G2 that it will kill the battery no matter what you do on Android. Any help?
Elmi said:
The button is so freaking sensitive. Camera took 186 pictures of my ceiling last night while I was sleeping because the pillow on the seat barley touched it. Last night I put my feet on the table and from the vibrations the camera turned on and took pictures. One point it came on and I switched to video camera to see what it's doing, and with out pressing the button the video camera would start and stop recording. I got the phone yesterday :-( I put on the pattern lock to stop it somehow but the screen still turns on and I know from my G2 that it will kill the battery no matter what you do on Android. Any help?
Click to expand...
Click to collapse
just replace it mine isnt sensitive at alll
Interesting...I haven't had this issue with the camera button.
Sent from my HTC Doubleshot using xda premium
oright cool, thanks guys. Thought it was the whole "phone built around the camera" concept that they thought it was a good idea to be able to take picture quickly. Thanks guys.
Yeah, there's definitely something wrong with your phone.
One of the MyTouch 4Gs issues is one of it's features..
you can activate the camera, even with the screen locked by holding down the shutter button. Sure it's good for those quick shots, but it's giving you an issue.
However to have a button that sensitive is not normal, please return it and get yourself one that works.
OP, just to be clear, which button are you referring to when you say, the camera button?Do you mean the silver one on the bottom right side of the phone?
Yeah I hardly touched it and it would start the camera. I'm back to using my G2 till T-Mo loyalty sends me another new one. Thanks for the help guys.

Sony Xperia U - Camera Problem

Hello friends, after lot of confusion I bought Sony Xperia U yesterday.
Phone is great. I am facing a problem with dedicated camera button. Phone is packed with nice camera, and On screen click works like a charm.
Just the dedicated camera button doesn't respond at all. Someone else is facing the same problem? or is it just me?
P.S When I checked for updates, my phone says all the firmware are up to date. So I guess it's not a software issue.
Please correct me if otherwise
Xperia U
I also have problems with camera button, and also the power button is a bit unstable.. But; i tried another x U in a shop yesterday and i think some covers are bad, cause that one worked the way its supposed to. (sorry for my english, i am scandinavian )
You mean it's not functioning ? you should've tested all the phone's function before you leave the store .. best solution is bring it back to the shop for repair or if they may allow replacement, then it will be better ..
my camera button was a bit stiff and unresponsive at first....but after a bit of usage it gets better..now it works fine...
I found that you have to press and hold the button for it to respond. Its because of the case design, if you remove the backing the button is very responsive.
Design flaw.... YES!

Xperia Screen dead?

Hey guys.
I have a problem with my Z3.
It is the D6603 Model and it is stock and not rooted.
I resetted it to give it to a friend and then i cleaned it with a bit water. Just a few drops, not much.
Everything was closed.
After i did this the screen was dead.
The touch, the led and the led flash are working.
I can start the sony, it vibrates makes a sound and i can hear the unlocking sound if i swipe over the screen.
And if i hold the camera button it makes the start sound of the starting camera and the flash works if i fokus with the camera button..
But the screen is always black.
I resetted it with sony pc conpanion again but no reaction..
What can i do?
Edit: Now it doesn't show any more reactions..
It is dead now..
Info
Passi1909 said:
Hey guys.
I have a problem with my Z3.
It is the D6603 Model and it is stock and not rooted.
I resetted it to give it to a friend and then i cleaned it with a bit water. Just a few drops, not much.
Everything was closed.
After i did this the screen was dead.
The touch, the led and the led flash are working.
I can start the sony, it vibrates makes a sound and i can hear the unlocking sound if i swipe over the screen.
And if i hold the camera button it makes the start sound of the starting camera and the flash works if i fokus with the camera button..
But the screen is always black.
I resetted it with sony pc conpanion again but no reaction..
What can i do?
Edit: Now it doesn't show any more reactions..
It is dead now..
Click to expand...
Click to collapse
it s weird with few drops of water
take it to service center there should be another problem with hardware
:good:

Power button problem?

Just bought Z5 dual in green.
Still brand new, 1 hour old.
A moment ago, power button got a bit sticky and would not pop back up.
Therefore could not turn screen on.
It has gone away since, only happened once.
But I am fairly sure that after this episode, power button started to make a tacky clicking sound every time I press the button.
QUESTION
does your z5 make this sound, and it's just that I failed to notice it from the beginning? Is this normal?
Was the power button getting stuck once a fluke, and won't happen again? Or could it be manufacturing defect?
Bit of a hassle to go back to the shop for exchange, and wanted to know if this sound is normal amongst other users or not.
Thanks for your replies in advance!
Any comment or opinion is greatly appreciated!
My power button clicks every time I use it which isn't often since I have tap to wake and the fingerprint sensor set up. Never got stuck though.
augie7107 said:
My power button clicks every time I use it which isn't often since I have tap to wake and the fingerprint sensor set up. Never got stuck though.
Click to expand...
Click to collapse
Thanks for the reply!
Just wanted to check, that my button clicks in sensation when pressed, as well as making the clicking sound at the same time.
Hard to describe, but I would say it sounds similar to a pc mouse clicking sound.
If I was blindfolded and someone wss clicking my power button, I could have thought that someone was using a pc mouse
Yours sounds like this too?
Yeah, it clicks at a slightly higher pitch to the volume key click.
jewelkobayashi said:
Just bought Z5 dual in green.
Still brand new, 1 hour old.
A moment ago, power button got a bit sticky and would not pop back up.
Therefore could not turn screen on.
It has gone away since, only happened once.
But I am fairly sure that after this episode, power button started to make a tacky clicking sound every time I press the button.
QUESTION
does your z5 make this sound, and it's just that I failed to notice it from the beginning? Is this normal?
Was the power button getting stuck once a fluke, and won't happen again? Or could it be manufacturing defect?
Bit of a hassle to go back to the shop for exchange, and wanted to know if this sound is normal amongst other users or not.
Thanks for your replies in advance!
Click to expand...
Click to collapse
mine is failed as well! I will post my experiences with SONY UK.
jewelkobayashi said:
Thanks for the reply!
Just wanted to check, that my button clicks in sensation when pressed, as well as making the clicking sound at the same time.
Hard to describe, but I would say it sounds similar to a pc mouse clicking sound.
If I was blindfolded and someone wss clicking my power button, I could have thought that someone was using a pc mouse
Yours sounds like this too?
Click to expand...
Click to collapse
Yes, mine sounds exactly like that.
Got the same issue, it's like the power button is sliding down, and you have to push it up to make it clickable again.
Thanks for your input guys.
I went back to sony centre where I got it from, and checked other Z5's
Since they all made similar clicking sounds, I decided to wait and see how it goes.
If I get the sticky power button again, I will return it.
Other than that, it is running beautifully!
It runs cooler than my Z3 too!
I got this thing too and i dont know if take it back to support... I started to noticed it up when i disabled fingertip sensor to unlock it just to check some stuff.
So maybe its my paranoia lol
dfavefenix said:
I got this thing too and i dont know if take it back to support... I started to noticed it up when i disabled fingertip sensor to unlock it just to check some stuff.
So maybe its my paranoia lol
Click to expand...
Click to collapse
Are you talking about the power button not coming back up? Our the stake clicking sound?
Update in my situation
Since the initial problem, it had not happened or repeated again, so I can say that it has worn in nicely.
jewelkobayashi said:
Are you talking about the power button not coming back up? Our the stake clicking sound?
Update in my situation
Since the initial problem, it had not happened or repeated again, so I can say that it has worn in nicely.
Click to expand...
Click to collapse
In the clicking sound
The Power button is clicky. It is not a fault!
The clicking sound is normal but even mine got stuck once, had to press it a few times to get it to come back up. Yours certainly wasn't an isolated incident.
I have been in a shop checking a new one and the button doesnt need to press so much like mine one. The girl has said me that if i send it to support they wont do anything to the phone because it does work well. Its just a little diference touch...
I will send it to support in december that i wil get a phone from a friend so i can use it while the checking thing
I have a gold Z5 (I know!)
They power button slipped downwards under the casing as I used it. EE were actually really helpful for once and replaced it as I'd only had it 4 weeks. Unfortunately the replacement phone has the same issue. It doesn't affect the function of the button at all, I just worry that it will slide down too far into the body and not come up again.
I don't think EE will replace it again as the guy was very nice and tried a few different ways to log the problem until it was accepted for replacement. It seems to be a problem for a few people, but as long as it keeps working I'm not too fussed! Just thought I'd mention it so anyone else with the same issue doesn't feel alone ?
I am having the same problem, Z5 gold rev2, got the phone on 5th february, wich is now 11 days old, power button gets stuck sometimes, thanks God I have double tap to wake, wich makes things less painful, but I am afraid that this could get worse by the time. Otherwise this phone is such a beatuy! works very well, but this with power button ruins good experience that I have with this device.
spaha-bih said:
I am having the same problem, Z5 gold rev2, got the phone on 5th february, wich is now 11 days old, power button gets stuck sometimes, thanks God I have double tap to wake, wich makes things less painful, but I am afraid that this could get worse by the time. Otherwise this phone is such a beatuy! works very well, but this with power button ruins good experience that I have with this device.
Click to expand...
Click to collapse
I am the OP.
My phone has not become worse. Everything the same, and is working all ok.
From my experience, pushing down on the button AND sliding the power button down towards the bottom of the phone at the same time makes it get stuck in that position. So as long as you avoid the sliding down bit, I never encountered a repeat of the problem.
If it does happen, and I have yet to hear of a power button on z5 that got permanently stuck, all you do is slide it up while depressing the power button.
Everything is still water resisting and perfect.
To add, I've been using it naked, and it is surprisingly scratch-free!

OIS Issue

I have this issue on my GS6. https://youtu.be/FzTMtryr72g
When I shake the phone the OIS is vibrating a lot and makes the picture blurry with an horrible sound.
The OIS vibrates the same way when the phone is hot (i don't have to shake the phone)
Do I have to send the phone to a repair center, or I can fix this by my self ?
It's strange 'cause apart from that the OIS works normaly I guess
Miiick3y said:
I have this issue on my GS6. https://youtu.be/FzTMtryr72g
When I shake the phone the OIS is vibrating a lot and makes the picture blurry with an horrible sound.
The OIS vibrates the same way when the phone is hot (i don't have to shake the phone)
Do I have to send the phone to a repair center, or I can fix this by my self ?
It's strange 'cause apart from that the OIS works normaly I guess
Click to expand...
Click to collapse
It's a hardware issue that exists on the first batch of the S6 model. Other users have reported the problem after having the device heated up either through intensive tasking or by putting it in the car on a sunny day. My S6 was part of the first batch, bought it just a few weeks after released. The problem never existed until one day in 2016 I decided to do some gaming for 2 hours straight while plugged in. Boom! The OIS starts vibrating from the next day.
The only solution is to replace the camera or use it in cold places/weather. I never replaced it though. The phone is basically dead from OTA perspective. Better off saving money for a new phone instead.
You can try to repair it yourself if you can find a replacement camera module online somewhere.
Thanks for your answer. The OIS started shaking after I updated it to Nougat. And during the update the phone was burning hot :/
My phone is still under warranty, Will Samsung replace the camera ?
Miiick3y said:
Thanks for your answer.
Click to expand...
Click to collapse
Hit the thanks button
Miiick3y said:
My phone is still under warranty, Will Samsung replace the camera ?
Click to expand...
Click to collapse
They should.

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