[Q] Play Store auto updates don't appear to be working - Nexus 5 Q&A, Help & Troubleshooting

I've recently bought a Nexus 5, and am a bit puzzled about the automatic updates from the Play Store. I've got my settings set to automatically update over wifi only, but this doesn't appear to be happening. If I open the Play Store, there are apps there marked as having an update available, without my phone doing it for me.
What is the normal behaviour of the auto updates? Should the automatic updates occur immediately when the update is released (assuming I'm connected to wifi, of course) or is there often some delay between an update being released and my phone installing it?
EDIT: I should point out that I'm using stock 4.4.4.

Wheels2050 said:
I've recently bought a Nexus 5, and am a bit puzzled about the automatic updates from the Play Store. I've got my settings set to automatically update over wifi only, but this doesn't appear to be happening. If I open the Play Store, there are apps there marked as having an update available, without my phone doing it for me.
What is the normal behaviour of the auto updates? Should the automatic updates occur immediately when the update is released (assuming I'm connected to wifi, of course) or is there often some delay between an update being released and my phone installing it?
EDIT: I should point out that I'm using stock 4.4.4.
Click to expand...
Click to collapse
Try clearing app data and cache in app info, it should update as well as your apps, it gets buggy at times when play store gets updated.

republicano said:
Try clearing app data and cache in app info, it should update as well as your apps, it gets buggy at times when play store gets updated.
Click to expand...
Click to collapse
Thanks for the reply. I cleared the data and cache for the Play Store last night, and the phone was connected to WiFi all night, but no automatic updates had occurred overnight.
Is it normal to have a long delay before the automatic updates occur? I found that if I restart my phone, it will trigger the automatic update service, but it doesn't seem to really happen during normal operation (although it's only been about 1 day since I manually updated things, hence my question about the delay - can it normally take a day or two to trigger the updates?)

Related

[Q] Apps up to date. After reboot it found an update.

Today i faced a problem where i went to the play store and went to my apps and all of the apps were up to date. I rebooted my phone and ''Youtube'' was being updated.
Why did it update after reboot instead of when i went to ''My apps'' in the playstore and everything was up-to-date ?
its normal.
it might of not been available for your phone the first time you checked. when apps are updated, not everyone gets the update right away. your neighbor might see an update for that app while you get the update hours later.
it's normal. That's happened to me pre-nexus 5..might be an availability thing or just need to refresh the connection to tip off the fact that you need the update.
I usually restart my phone at least two times a day just to keep the system running smoothly and make sure apps close out so it's no biggie to me

[Q] PlayStore not downloading app updates

N5 KK4.4.3 / Stock ROM & Stock kernel / Rooted (SupeSU 1.94) / PhilzTouch6 6.15.4 custom recovery (CWM 6.0.4.7)
Play Store build v 4.8.20. / Play Services 4.4.52 (1174655-038)
Play Store appears to work fine in all tested facets except for manually updating Play Store apps.
When choosing to update apps which Play Store indicates need updating, the download process appears to initiate, but nothing more. After I accept permission changes (if any) "Download..." appears in the Play Store app and on notification bar, (the blue horizontal scrolling download bar just continuously scrolls) but none of the apps appear to download even one byte. This happens if I choose "update all" or update an app individually. (connected via StraightTalk data connection, as wifi not available at my current location). Same issue in Safe mode.
I can buy/listen music via Play Store, browse the web with Chrome, download Google Mail. I cleared Play Store app cache. Never observed this behavior in 4.4.2 (but unsure if I previously attempted to manually update Play Store apps after install of 4.4.3).
What might be the best practice troubleshooting tips to apply in this scenario?
Updated with 444 OTA and issue continues.
thats not an android specific problem..its more a playstore problem..ive have encountered this a least once with every single android phone i've own dated back to the OLD Motorola DROID days its basicallly hanging cuz its not "receiving" data connection. whether wifi or cellular. a remedy that i've learned is to look for the current app that is "downloading" and cancel the download.and it should move on to the next one and start downloading again. works everytime for me.
paul_viado said:
a remedy that i've learned is to look for the current app that is "downloading" and cancel the download.and it should move on to the next one and start downloading again. works everytime for me.
Click to expand...
Click to collapse
Yes, tried that. And as stated attempted to update apps individually.
Found that I could update via wifi. But not via StraightTalk data connection. Previously did not have issues updating via StraightTalk. So have to research this issue.
FunDionysus said:
Yes, tried that. And as stated attempted to update apps individually.
Found that I could update via wifi. But not via StraightTalk data connection. Previously did not have issues updating via StraightTalk. So have to research this issue.
Click to expand...
Click to collapse
I can still download updates via wi-fi connection but no longer able to download Play Store manual updates when connected to StraightTalk data connection. Up to about three weeks ago I was able to download updates via StraightTalk, but no longer. When connected to StraightTalk I still receive notifications app updates are available but they will not download, either individually or selected as a group ('update all'). When update is selected, the Play Store shows a download notification for a few seconds and continuously displays "downloading..." on the apps page but nothing else.
Still unable to figure this out. Everything else is working fine. Just not able to download app updates from PlayStore when connected to StraightTalk (AT&T) data connection. Downloading updates via wifi works fine. But I'm almost always in an area without wifi access.
UPDATE: I allowed the update download attempt continue for ten minutes or so, and an error notification finally shows up:
"Error
Update for "whatever app" could not be downloaded due to an error. (495)"
Googled "could not be downloaded due to an error (495)" and found some possibilities I need to research.
FunDionysus said:
UPDATE: I allowed the update download attempt continue for ten minutes or so, and an error notification finally shows up:
"Error
Update for "whatever app" could not be downloaded due to an error. (495)"
Googled "could not be downloaded due to an error (495)" and found some possibilities I need to research.
Click to expand...
Click to collapse
Discovered that was a generic error message.
But found a solution. In Settings > Data Usage > Mobile > Media > 'Restrict background data' was checked.
Guess I won't do that again
So my next question is how to set Google Play to NOT check for updates.
I know how to disable auto updates, but I'd like the phone to also not check for updates. I rather do that on my own.

[Android 5.1] Hangout constantly crashes on launch. + "Google Apps has stopped"

[Android 5.1] Hangout constantly crashes on launch. + "Google Apps has stopped"
I upgraded to 5.1 on Monday by flashing the factory image. After the first boot and flashing root/recovery etc, I checked everything is running smooth and rebooted the device once more. Ever since then, Google Hangout crashes every time I try to open it; with this error -
Unfortunately, Hangouts has stopped.
Click to expand...
Click to collapse
I cleaned its cache, cleared data, uninstalled updates, updated from play store.
I cleaned all system cache from Settings > Device > Storage.
I cleaned Dalvik-cache and cache partition by going to recovry.
Nothing seems to fix it. It still crashes with the same error. From time to time, I'm also getting this error -
Unfortunately, Google Apps has stopped.
Click to expand...
Click to collapse
But all other Google apps are working fine. Anyone else having this issue?
Hangout - 3.0.87531466
Play Services - 7.0.93 (1778921-438)
===============================================
UPDATE -
POSSIBLE CAUSE AND SOLUTION​
After spending 2 entire days on it and flashing the 5.1 factory images 3 times, I found out that it was being caused by LBE Security Master's Active Defense mode. This is like a live AppOps. It grants/denies permissions to apps at run time. Even though I had given full permission to Hangout, it was still crashing for unknown reasons. But after I disabled the active defense mode and rebooted the device, everything is running fine now.
So, if you are using any permission control app like LBE or AppOps, try disabling that and reboot your device. Yes, reboot is necessary. Just disabling doesn't fix it.
bagarwa said:
I upgraded to 5.1 on Monday by flashing the factory image. After the first boot and flashing root/recovery etc, I checked everything is running smooth and rebooted the device once more. Ever since then, Google Hangout crashes every time I try to open it; with this error -
I cleaned its cache, cleared data, uninstalled updates, updated from play store.
I cleaned all system cache from Settings > Device > Storage.
I cleaned Dalvik-cache and cache partition by going to recovry.
Nothing seems to fix it. It still crashes with the same error. From time to time, I'm also getting this error -
But all other Google apps are working fine. Anyone else having this issue?
Hangout - 3.0.87531466
Play Services - 7.0.93 (1778921-438)
Click to expand...
Click to collapse
What was your installation process for Play Services 7.0.93?
Aerowinder said:
What was your installation process for Play Services 7.0.93?
Click to expand...
Click to collapse
I had that version after flashing the 5.1 factory image. I guess Google pushed that to my device. It's not sideloaded.
bagarwa said:
I had that version after flashing the 5.1 factory image. I guess Google pushed that to my device. It's not sideloaded.
Click to expand...
Click to collapse
That is strange. I have the same version of Hangouts, but my updated version of Play Services is 6.7.76 (1745988-438).
bagarwa said:
I upgraded to 5.1 on Monday by flashing the factory image. After the first boot and flashing root/recovery etc, I checked everything is running smooth and rebooted the device once more. Ever since then, Google Hangout crashes every time I try to open it; with this error -
I cleaned its cache, cleared data, uninstalled updates, updated from play store.
I cleaned all system cache from Settings > Device > Storage.
I cleaned Dalvik-cache and cache partition by going to recovry.
Nothing seems to fix it. It still crashes with the same error. From time to time, I'm also getting this error -
But all other Google apps are working fine. Anyone else having this issue?
Hangout - 3.0.87531466
Play Services - 7.0.93 (1778921-438)
Click to expand...
Click to collapse
I am having the same issue with hangouts. I've taken the same steps to try to fix it.
As part of troubleshooting, I momentarily disabled hangoouts via app settings, then I started to see the "Google App" error. After re-enabling I didn't see this error anymore.
I have not tried removing hangouts completely, as it seems this would break other things.
Any possible solutions?
EDIT: The Google App error is actually persisting.
My issue is hangouts keeps getting killed by the Low memory killer even though I have 1gb free ram.
I did some monitoring, hangouts Noe has to run its own process that I've never seen before and after a minute it caches itself, and I guess the cache is dumped later since I haven't opened hangouts in 5 minutes, I have to restart the app every time I need to use it. I also don't receive any messages during that time because the app has been killed. Any ideas?
chabsie said:
I am having the same issue with hangouts. I've taken the same steps to try to fix it.
As part of troubleshooting, I momentarily disabled hangoouts via app settings, then I started to see the "Google App" error. After re-enabling I didn't see this error anymore.
I have not tried removing hangouts completely, as it seems this would break other things.
Any possible solutions?
EDIT: The Google App error is actually persisting.
Click to expand...
Click to collapse
POSSIBLE CAUSE AND SOLUTION​
After spending 2 entire days on it and flashing the 5.1 factory images 3 times, I found out that it was being caused by LBE Security Master's Active Defense mode. This like a live AppOps. It grants/denies permissions to apps at run time. Even though I had given full permission to Hangout, it was still crashing for unknown reasons. But after I disabled the active defense mode and rebooted the device, everything is running fine now.
So, if you are using any permission control app like LBE or AppOps, try disabling that and reboot your device. Yes, reboot is necessary. Just disabling doesn't fix it.
bagarwa said:
POSSIBLE CAUSE AND SOLUTION​
After spending 2 entire days on it and flashing the 5.1 factory images 3 times, I found out that it was being caused by LBE Security Master's Active Defense mode. This like a live AppOps. It grants/denies permissions to apps at run time. Even though I had given full permission to Hangout, it was still crashing for unknown reasons. But after I disabled the active defense mode and rebooted the device, everything is running fine now.
So, if you are using any permission control app like LBE or AppOps, try disabling that and reboot your device. Yes, reboot is necessary. Just disabling doesn't fix it.
Click to expand...
Click to collapse
Actually I'm using LBE as well and I suspected that it could have been the cause, and as you experienced, I removed all restrictions from the hangouts app and the problem still persisted.
My theory now is that a restriction that we've set on another app (or apps) is indirectly causing this issue with hangouts.
Does anyone know specifically which system apps could be connected to the functionality of Hangouts?
UPDATE: I've disabled restrictions on Youtube, Calendar, and Drive. This appears to have solved the problem.
Hangouts is working normally thus far and I haven't seen any error messages. Will update if things change.
I have a feeling that it's Drive.
What s
Is LBE? I'm stock phone sideloafed 5.1 and I have actually disabled hangout prior to upgrade now getting this error
Lee
Google play services "keep awake" disabled could cause it
I let all my apps keep awake in app ops and so on, but still have an issue with hangouts. It gets killed by system 5-10 minutes of not using it even if I leave it in background
2nd Update:
The problem is persisting again... my hypothesis has been disproved.
Any other suggestions or discoveries would be appreciated. I'm trying to find a way to fix Hangouts while keeping privacy settings in place as much as possible...
If XPrivacy was working for Android 5.0+ this issue would disappear.
I re enabled hangouts and updated it and not had the issue since
Play Service 7.0.96 from http://www.apkmirror.com/apk/google-inc/
Hangouts (+LBE) works fine by 5.1
Nexus 5 32GB, Android 5.01
Hangouts crashes occasionally for me also, and I don't have LBE or anything. I sideloaded 5.1 via nrt but my play services still says 6.7.76. Is that going to be a problem? Won't it just update itself eventually? Does the image not contain play services?
(I have the N6 but I thought the issue would still be relevant)
I had a similar issue, so I rolled back hangouts to 2.5x and it's working fine now, YMMV. of course this may not be a viable solution to you but a working older version is better than a non-usable latest version.
Cheers!
Well, the only thing I can think of, in my circumstances, is that I had hangouts disabled when I updated to 5.1 (I don't use it). So yesterday I enabled it, cleared data, and disabled it again, and so far no crash. Maybe something got changed in the update and it didn't like the fact hangouts was disabled. Again, your issue may vary.
spark001uk said:
Hangouts crashes occasionally for me also, and I don't have LBE or anything. I sideloaded 5.1 via nrt but my play services still says 6.7.76. Is that going to be a problem? Won't it just update itself eventually? Does the image not contain play services?
(I have the N6 but I thought the issue would still be relevant)
Click to expand...
Click to collapse
The new play services pretty much renders your phone useless due to nonstop update wake lock, (read more on the cataclysm ROM thread, like last 30 pages). The only way to fix the wake lock so far is to flash the cataclysm ROM patch (idk if it will work with stock ROM but it should) and it blocks the wake lock.
See attached picture below, that's how bad the new google play services is.
As for hangouts I got UKM and lowered the low memory killer to a minimum and disabled laptop mode (I'm using elementalX) and hangouts works just fine for me now.
russian392 said:
The new play services pretty much renders your phone useless due to nonstop update wake lock.
Click to expand...
Click to collapse
Sounds like I should stick with what I've got then! Though having said that I think gp will update automatically when it's released, being a core system component?
spark001uk said:
Sounds like I should stick with what I've got then! Though having said that I think gp will update automatically when it's released, being a core system component?
Click to expand...
Click to collapse
Yes, it would.

Google Play Store Issues - "Download Pending"

Researching online, I have read that this has been a common problem reported for years. After my May Security update, Google Play Store has been acting up. I haven't seen if it does it when downloading new apps, but it constantly gets stuck at "download pending" when updating existing apps. The only workaround I have found is to "clear storage" and wait like 20 minutes for it reset and find updates again. Then it works for a little while (~1 day) and then stuck again. I've also tried removing my Google account from the phone, and then reinstalling it...didn't work. Does anyone know how I can permanently fix Play Store so I don't have to clear storage every day?
mikeynavy1 said:
Researching online, I have read that this has been a common problem reported for years. After my May Security update, Google Play Store has been acting up. I haven't seen if it does it when downloading new apps, but it constantly gets stuck at "download pending" when updating existing apps. The only workaround I have found is to "clear storage" and wait like 20 minutes for it reset and find updates again. Then it works for a little while (~1 day) and then stuck again. I've also tried removing my Google account from the phone, and then reinstalling it...didn't work. Does anyone know how I can permanently fix Play Store so I don't have to clear storage every day?
Click to expand...
Click to collapse
I have had that issue as well as missing .01 MB and just sitting there for hours. I try to update 1 app then reboot the update another. Sometimes it works sometimes it doesn't. This was on my oneplus5t stock rom 9.0 as soon as I installed LineageOS 16 all issues with updating cleared up. just restored back to 100% stock and issues again.

Apps and System auto-updates not working

By months my 3a won't automatically update itself even with update/download "over any network", I have already tried to restore and wipe from recovery but still unresolved.
Does anyone noticed this issue?
I tried waiting almost one month without system (monthly patch) and apps (all pending) updates popup.
Google support after few attempts, just proposed me a warranty replacement but the phone otherwise is perfect.
Manual updates works.
Any tips?
TY
I had the same issue back in January and didn't get a system update well into April. So I had to manually update. Still haven't gotten the May update yet, but we'll see.
Also with the apps?
If you have an unlocked bootloader, I would not count on automatic monthly updates. They work sometimes, but not most of the time. My personal experience is that I have to sideload the monthly updates about 90% of the time.
As far as app updates, I generally manually check it every couple of days and find that there are pending updates. I will hit the "update" button and manually update them if I see pending updates. That being said, if I don't check it for a while (maybe a week), the phone will eventually update the apps, but it certainly doesn't happen on a daily basis, at least not in my experience. I just wanted to add my experiences as they seem to be very similar to yours.
sic0048 said:
If you have an unlocked bootloader, I would not count on automatic monthly updates. They work sometimes, but not most of the time. My personal experience is that I have to sideload the monthly updates about 90% of the time.
Click to expand...
Click to collapse
Having an unlocked bootloader, too, but I never had issues with updates until now, they are coming directly at the first day Google is sending out the OTA.
I wonder if our phone service provider is also a factor? I have not been seeing the updates available within a day or two of when they are posted on the first Monday of the month. I get my phone service through a T-mobile MVNO. Maybe people on Google Fi are more likely to get it OTA quickly?
My phone is rooted with Magisk.
But I'm impatient so I have always just applied the update manually. It's a bit more of a pain because it means that I have to download not only the update but also the factory image to extract the boot image file and patch it with Magisk.
I have not had a problem installing updates for apps through play. I just have to remember to NOT update youtube so that I don't lose youtube vanced!
Hi all and thanks for your time!
I have a good news.
After avoid to do any manual update, right now I see that few apps have been updated themself from 11 hr and 2 days ago, but other 22 apps are still pending (when I wrote here the 6th May they were 40).
Around the 23th of Feb I had to do manual update search because it still was with Jan patch, even in March and April I did the manual search the week after the day 5th.
My phone is not rooted and during the day it uses both cellular and WiFi networks, mostly of the nights I put it in airplane mode and battery save (so it lasts easily for 2 days).
The cause was because I put all the nights the phone in airplane mode with battery saver, last night I leave it connected to WiFi and under charge, this morning I found the advice to reboot for install the system patch and after boot also the apps were updated.
The system patch has been found around 4 am.
I'm having a similar issue with my rooted 3a. I have stock rom, elemental kernel, and magisk. But apps that came installed as part of the ohone won't update in Google play. Stuff like phone, contacts, sim carrier, Gmail, camera, etc
There's literally about 20 updates right now that won't install. They download, and say installing, then they just skip to the next and still say there's an available update. After the final one is tried, I get a message saying that it was unable to update those apps.
Any app that I downloaded from play or as an apk, allows me to update without any issue at all.
I have googled it and followed the recommendations, but so far, nothing has helped. I cleaned the cache, hard reboots, switch update settings, turned off play protect, deleted cache and data of play store and play services. Removed my account and added it bad. And have some a few more things that I read about -- but yet nothing fixes it.
If I should start a new thread, that's no problem. I don't want to hijack this one. But saw that it dealt with update issues and thought maybe I would see if I could find help.

Categories

Resources