N5 KK4.4.3 / Stock ROM & Stock kernel / Rooted (SupeSU 1.94) / PhilzTouch6 6.15.4 custom recovery (CWM 6.0.4.7)
Play Store build v 4.8.20. / Play Services 4.4.52 (1174655-038)
Play Store appears to work fine in all tested facets except for manually updating Play Store apps.
When choosing to update apps which Play Store indicates need updating, the download process appears to initiate, but nothing more. After I accept permission changes (if any) "Download..." appears in the Play Store app and on notification bar, (the blue horizontal scrolling download bar just continuously scrolls) but none of the apps appear to download even one byte. This happens if I choose "update all" or update an app individually. (connected via StraightTalk data connection, as wifi not available at my current location). Same issue in Safe mode.
I can buy/listen music via Play Store, browse the web with Chrome, download Google Mail. I cleared Play Store app cache. Never observed this behavior in 4.4.2 (but unsure if I previously attempted to manually update Play Store apps after install of 4.4.3).
What might be the best practice troubleshooting tips to apply in this scenario?
Updated with 444 OTA and issue continues.
thats not an android specific problem..its more a playstore problem..ive have encountered this a least once with every single android phone i've own dated back to the OLD Motorola DROID days its basicallly hanging cuz its not "receiving" data connection. whether wifi or cellular. a remedy that i've learned is to look for the current app that is "downloading" and cancel the download.and it should move on to the next one and start downloading again. works everytime for me.
paul_viado said:
a remedy that i've learned is to look for the current app that is "downloading" and cancel the download.and it should move on to the next one and start downloading again. works everytime for me.
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Click to collapse
Yes, tried that. And as stated attempted to update apps individually.
Found that I could update via wifi. But not via StraightTalk data connection. Previously did not have issues updating via StraightTalk. So have to research this issue.
FunDionysus said:
Yes, tried that. And as stated attempted to update apps individually.
Found that I could update via wifi. But not via StraightTalk data connection. Previously did not have issues updating via StraightTalk. So have to research this issue.
Click to expand...
Click to collapse
I can still download updates via wi-fi connection but no longer able to download Play Store manual updates when connected to StraightTalk data connection. Up to about three weeks ago I was able to download updates via StraightTalk, but no longer. When connected to StraightTalk I still receive notifications app updates are available but they will not download, either individually or selected as a group ('update all'). When update is selected, the Play Store shows a download notification for a few seconds and continuously displays "downloading..." on the apps page but nothing else.
Still unable to figure this out. Everything else is working fine. Just not able to download app updates from PlayStore when connected to StraightTalk (AT&T) data connection. Downloading updates via wifi works fine. But I'm almost always in an area without wifi access.
UPDATE: I allowed the update download attempt continue for ten minutes or so, and an error notification finally shows up:
"Error
Update for "whatever app" could not be downloaded due to an error. (495)"
Googled "could not be downloaded due to an error (495)" and found some possibilities I need to research.
FunDionysus said:
UPDATE: I allowed the update download attempt continue for ten minutes or so, and an error notification finally shows up:
"Error
Update for "whatever app" could not be downloaded due to an error. (495)"
Googled "could not be downloaded due to an error (495)" and found some possibilities I need to research.
Click to expand...
Click to collapse
Discovered that was a generic error message.
But found a solution. In Settings > Data Usage > Mobile > Media > 'Restrict background data' was checked.
Guess I won't do that again
So my next question is how to set Google Play to NOT check for updates.
I know how to disable auto updates, but I'd like the phone to also not check for updates. I rather do that on my own.
Related
Every so often I noticed the red/blue arrows on the top of the notifications bar stating Device management "Connecting to DM server...." . After a few minutes it pops up a screen with Communication Error.
Also, when I try to do a software update through settings it says "No firmware" without even connecting or checking.
My phone is rooted and was reverted back to 2.1 using Odin after I upgraded to the unofficial 2.2. I haven't been able to do any software updates since. The Firmware version is 2.1-update1. I'm not sure if this is the official latest one or not.
You're up to date. Relax, if a push comes, you'll know about it here first.
I'm just wondering why this randomly happens. Its annoying when my phone starts to lag (even w/ the lag fix) and it drops everything I'm doing to show a screen saying "connection failed."
Additionally, i'm on a 200mb data plan and it uses a significant amount of data on 3G.
My phone kept habitually checking the DM server all the time after the last official update. I finally went into Manage Applications and cleared the cache on Device Management.
polarbee said:
My phone kept habitually checking the DM server all the time after the last official update. I finally went into Manage Applications and cleared the cache on Device Management.
Click to expand...
Click to collapse
I didn't find the DM server in Manage Applications but I did find it in the Running Services and disabled it from there. Since then it hasn't popped up so I think this fixed it. Thanks!
degenerazn said:
I didn't find the DM server in Manage Applications but I did find it in the Running Services and disabled it from there. Since then it hasn't popped up so I think this fixed it. Thanks!
Click to expand...
Click to collapse
You have to set the filter to "All" instead of the default "Third Party" for it to show up. Forgot about that.
I've recently bought a Nexus 5, and am a bit puzzled about the automatic updates from the Play Store. I've got my settings set to automatically update over wifi only, but this doesn't appear to be happening. If I open the Play Store, there are apps there marked as having an update available, without my phone doing it for me.
What is the normal behaviour of the auto updates? Should the automatic updates occur immediately when the update is released (assuming I'm connected to wifi, of course) or is there often some delay between an update being released and my phone installing it?
EDIT: I should point out that I'm using stock 4.4.4.
Wheels2050 said:
I've recently bought a Nexus 5, and am a bit puzzled about the automatic updates from the Play Store. I've got my settings set to automatically update over wifi only, but this doesn't appear to be happening. If I open the Play Store, there are apps there marked as having an update available, without my phone doing it for me.
What is the normal behaviour of the auto updates? Should the automatic updates occur immediately when the update is released (assuming I'm connected to wifi, of course) or is there often some delay between an update being released and my phone installing it?
EDIT: I should point out that I'm using stock 4.4.4.
Click to expand...
Click to collapse
Try clearing app data and cache in app info, it should update as well as your apps, it gets buggy at times when play store gets updated.
republicano said:
Try clearing app data and cache in app info, it should update as well as your apps, it gets buggy at times when play store gets updated.
Click to expand...
Click to collapse
Thanks for the reply. I cleared the data and cache for the Play Store last night, and the phone was connected to WiFi all night, but no automatic updates had occurred overnight.
Is it normal to have a long delay before the automatic updates occur? I found that if I restart my phone, it will trigger the automatic update service, but it doesn't seem to really happen during normal operation (although it's only been about 1 day since I manually updated things, hence my question about the delay - can it normally take a day or two to trigger the updates?)
I know this has been asked before, but nothing seems to work. Google play simply refuses to download or update any apps, it says downloading, and the downloading progress bar shows in the notification panel, but the percentage does not come up and no matter how long I wait, it doesn't finish. This is on my mother's Samsung Galaxy s3 Mini, 4.2.2, and unfortunately not rooted (unfortunately meaning I feel the problem would probably be easier to fix with root, haha). It works fine on WiFi, I have even tried to "jump start" it by starting an app download with WiFi, then quickly switching to mobile. I've cleared play data, cache, uninstalled updates, stopped/cleared data for download manager, same with play services + uninstalled updates, forced my current versions of google play and play services onto her phone to ensure she would have the latest version, removed and readded her Google account, tried other apps, restarted the phone multiple times during the uninstallations and clearing data, toggled airplane mode, booted the phone without data after wiping Play data and cache and starting it FIRST with WiFi, then switching to data, hit update/install with airplane mode on to force error 923 (mainly to see if errors could still be triggered, or if the downloading bar would continue to attempt downloading), tried a different Google account, force killed download manager while a download was pending for Google play + relaunched Google play.... I've tried everything I can think of except for a factory reset, which is ridiculously stupid if that's the only solution.
Edit: Things got interesting. As a process of elimination, I used Chrome to download a random image online. Same as Google Play, the downloading bar and arrow showed up, but will not download. Seems the problem lies deeper within the download manager.... on a nonrooted android, what are my choices to fix this?
Edit (again): Finally got download manager to download things online, but google play store seems to "lock it up", meaning when I try to install on the play store, the installation never actually finishes, and afterwards download manager will no longer work online for random images and files. It's as if something is stuck.
zombunny said:
I know this has been asked before, but nothing seems to work. Google play simply refuses to download or update any apps, it says downloading, and the downloading progress bar shows in the notification panel, but the percentage does not come up and no matter how long I wait, it doesn't finish. This is on my mother's Samsung Galaxy s3 Mini, 4.2.2, and unfortunately not rooted (unfortunately meaning I feel the problem would probably be easier to fix with root, haha). It works fine on WiFi, I have even tried to "jump start" it by starting an app download with WiFi, then quickly switching to mobile. I've cleared play data, cache, uninstalled updates, stopped/cleared data for download manager, same with play services + uninstalled updates, forced my current versions of google play and play services onto her phone to ensure she would have the latest version, removed and readded her Google account, tried other apps, restarted the phone multiple times during the uninstallations and clearing data, toggled airplane mode, booted the phone without data after wiping Play data and cache and starting it FIRST with WiFi, then switching to data, hit update/install with airplane mode on to force error 923 (mainly to see if errors could still be triggered, or if the downloading bar would continue to attempt downloading), tried a different Google account, force killed download manager while a download was pending for Google play + relaunched Google play.... I've tried everything I can think of except for a factory reset, which is ridiculously stupid if that's the only solution.
Edit: Things got interesting. As a process of elimination, I used Chrome to download a random image online. Same as Google Play, the downloading bar and arrow showed up, but will not download. Seems the problem lies deeper within the download manager.... on a nonrooted android, what are my choices to fix this?
Edit (again): Finally got download manager to download things online, but google play store seems to "lock it up", meaning when I try to install on the play store, the installation never actually finishes, and afterwards download manager will no longer work online for random images and files. It's as if something is stuck.
Click to expand...
Click to collapse
Try the following:
Update your phone's firmware.
Update Playstore.
Try clearing cache using Recovery Mode.
Use 3rd party app.
Try updating using a specific custom ROM for your device.
If all else failed. Try Formatting.
dev.wes07 said:
Try the following:
Update your phone's firmware. Sometimes it may be the system thats not updated may cause the problem.
Update Playstore.
Try clearing cache using Recover Mode.
Use Mobogenie or Amazon to download apps.
Try updating using a specific custom rom for your device.
If all else failed. Try Formatting. LOL
Pressing Thanks button can make my heart explode.:laugh:
Click to expand...
Click to collapse
Thanks for the tips! I'll give them a go tomorrow
Hey guys. So, I got my BPXL about a week ago, and I instantly loved it. The first thing I did was reinstall all apps from my previous phone. All 180 apps. No issues (except for the -504 problems). Two days ago, I was prompted by the Play Store about some updates. I told my phone to update all apps automatically, but there was a list of about ten items that needed to be updated. "okay, whatever." So I initiated the downloads. About two hours later, I realized that in the notification drawer, the download for the very first app in that list was appearing as paused. Return to the Google Play Store, see what's up, and the download bar is just running running running, but never actually showing any download progress. Paused them all, tried to run them one at a time, same problem. Tried to install a new app, same problem. Tried all of Google's troubleshooting steps, same problem. Here's where it gets real fun: Performed factory reset of phone, same problem. Acquired replacement phone from Amazon, SAME PROBLEM.
Apps can be downloaded and installed from the Amazon Appstore, but Amazon's app market couldn't hold a candle to the Google Play Store. I'm totally at the end of my rope. Google doesn't know what to do, Blu doesn't know what to do, and I have no idea what to do. I have no idea what is causing these issues. Anybody had anything similar happen and know what to do?
New here but I've had my Pure XL since December. I've been having the same issue for about a week or so. The only thing I've found that works is to cancel the updates, turn off Wi-Fi and start downloading them again. Of course that uses a lot of data, so it's not really an ideal solution..
and the download bar is just running running running said:
Dear friend i got the same problem. But i was very confused when I when to other WIFI location and suddenly the downloads start working....I change my originally router and seens to fix that..don't know why... but it never happen again...
Click to expand...
Click to collapse
I actually just got off the phone with Blu CS, and it seems that this issue is common enough that they're rushing out a patch to try and fix it. There's a lot of other broken stuff I hope they patch over too, but in the meantime, being able to download off of Google Play would be a big step forward.
So there it is. Anybody experiencing the issue, wait. That's what they told me, that's all we can do.
Received an OTA update today that appears to have resolved the play store issue.
Blu Pure XL pause download problem *Easy Bypass*
I recently bought a Blu Pure XL, shortly after I rooted it no problem, then I had the store error that everyone else is talking about and people say there was an update released to fix it. Unfortunately when I try to start the OTA says my system is damaged so I downloaded the app: DataEye to see what processes use the internet while downloading and long story short when the download says paused open Dataeye and Toggle data saving mode on then off! Fixes every download that pauses hope this helps!
I try to to update today through wireless update but i only get the message "network connection failed". So i unroot the phone using the the tutorial forum.xda-developers.com/pure-xl/general/twrp-recovery-root-blu-pure-xl-allview-t3269447 by bemolx
it keep saying "network connection failed" on WIFI or 4G, internet is ok and working.
But i notice something weird: I can't set the camera Storage Location to Internal Memory, only to SD card. (Also whatsapp can't receive any media) . I don't know if i did something wrong at the first time when i root the phone or if this is related to the update that i am not able to install. By the way if somebody manage to download this update as a zip and share with the community. ? maybe others are having the same problem?
emailtome said:
I try to to update today through wireless update but i only get the message "network connection failed". So i unroot the phone using the the tutorial forum.xda-developers.com/pure-xl/general/twrp-recovery-root-blu-pure-xl-allview-t3269447 by bemolx
it keep saying "network connection failed" on WIFI or 4G, internet is ok and working.
But i notice something weird: I can't set the camera Storage Location to Internal Memory, only to SD card. (Also whatsapp can't receive any media) . I don't know if i did something wrong at the first time when i root the phone or if this is related to the update that i am not able to install. By the way if somebody manage to download this update as a zip and share with the community. ? maybe others are having the same problem?
Click to expand...
Click to collapse
Here you go: http://www.mediafire.com/download/jw64ws9u8ttq8m7/update.zip
Happy Updating!
Can you tell me how to install this update ? I downloaded it, but didn't see any instructions on how to update it. Thanks.
Install the 2 downloadmanager files
//allview.ro/suport-si-service/update/telefoane/x2-xtreme.html
ted073 said:
Install the 2 downloadmanager files
//allview.ro/suport-si-service/update/telefoane/x2-xtreme.html
Click to expand...
Click to collapse
This step fixed the issue for me. Thanks!!
Download and install downloadprovider.apk and downloadproviderui.apk from the url above.
Hi everybody.
I'm new here, and haven't helped anyone yet. Still I hope somebody wants and actually can help me. Thanks in advance.
First & foremost: I searched for the problem before posting this and everywhere it says that Cyanogen fixed the 'Google Play Service' error. However, something is definately wrong with my phone as it won't boot anymore.
I'll try to keep it as short as possible:
Phone: One Plus One w Cyanogen mod. 64gb model.
I was on holiday last month and got a notification of an update. I installed it. After that I was experiencing the problem everybody seemed to have. Popups every 30 seconds (or less) saying the Google Play Services have stopped. As I was on holiday and didn't have Wifi at the time I was just irritated by the errors. I needed my phone for navigation (I was doing a roadtrip) and although Google Maps wasn't working anymore, Nokia Here maps was still operating and so I thought to solve the problem when I return home. However, a few weeks ago another update appeared on my phone and I was thinking this might be the fix for the problem so I installed it. Unfortunately the errors still appeared.
Then I found a workaround to stop the errors, I uninstalled the updates for Google Play Services. This stopped the errors, and still some apps were not working (GPS based apps) but at least the errors were gone.
Yesterday I tried to solve the problem. I read a lot online and decided to install the newest Google Play Services file. Unfortunately it didn't work. Errors returned but now I could also not enter the Google play store anymore. This should have been the moment to back up important files... but I didn't. Stupid me forgetting about lesson 1, logic 101... so stupid.
Ok, so this morning I stumbled upon a page from problogbooster.com and decided to follow Solution 1, which says:
Go to Settings >> Select Security >> Device administrators >> Deactivate Android Device Manager
Uninstall Google Play services update
Go to Settings >> Application Manager >> All >> Google Play services >> Select Uninstall Updates
If you use an app that requires the latest Google Play services, you’ll get an update prompt and the update may immediately be reinstalled.
Now again go to Settings >> Select Security >> Device administrators >> ACTIVATE Android Device Manager
Reboot your device.
After this reboot my phone doesn't start anymore. I'm sick of it. All my pics from my holiday are on there... and I would love to be able to back them up.
Does anybody have an idea on what to try next? Hooking it up through USB hasn't given me access to my files unfortunately.
Thanks in advance for anything that can help. Cheers.
Peter.
Update: every now and then it will try to boot, updating my apps (as if I just did an update) but when it's finished it just reboots again... and again.
The Cyanogen MOD ready screen is showing but nothing.
As there are no responses yet, let me narrow down the question:
Is there a possibility to access my photo's on the phone from the recovery menu? Or through ADB connection? Or through Fastboot? I don't care about the phone. The data matters to me. If it was the other way around I would just go back to factory settings and continue using and take the loss... but I don't want to accept that (yet...)
Pretty please, can someone help me with this?
Cheers
Peter.