Hangouts Issue - N5 - Nexus 5 Q&A, Help & Troubleshooting

since the new Hangouts upgrade I have has an issue on my n5 that I dont have on other phones
when i compose an sms and I search for a contact... I get a 2 second delay before it finds the contact... SLOW
prior to this, and on other phones, it narrows it w every letter I type and is instantaneous. anyone else? ideas?
thanks!

Soulfly3 said:
since the new Hangouts upgrade I have has an issue on my n5 that I dont have on other phones
when i compose an sms and I search for a contact... I get a 2 second delay before it finds the contact... SLOW
prior to this, and on other phones, it narrows it w every letter I type and is instantaneous. anyone else? ideas?
thanks!
Click to expand...
Click to collapse
I haven't had this kind of issue on my Nexus 5 - the only issue I had was (on a Note 3) after the big update, Hangout conversations were laggy in animations (upon sending a message, receiving or even opening the keyboard) and couldn't find a fix.
I don't know what's causing your issue but what I did on the Note to 'fix' it was uninstall the update. Maybe this will make it easier for you to use? The only problem I had with uninstalling the update was it doesn't include "merged conversations" but to most people this is no big deal.
Go into the Play Store > My Apps > Hangouts - and hit "Uninstall" and it'll drop the update. You won't get the fancy green box around your sent messages, (both incoming and outgoing) are grey, but this increases the performance.
Hope this helps.

thanks.
I tried uninstalling and reinstalling, and nothing.
the program works smooth and fast everywhere else... no lags.
only when finding a contact

When I previously posted, I was on Stock 4.4.4. Last night I flashed CM11 and have been using Hangouts and I had the same lag issue I described + your contact search lag. I went into the settings for Hangouts and unchecked the option to display my Google Voice information and after a reboot, I see no lag issues for me.
Maybe this helps?
Attached screen shots for ya

thanks for trying to help, btu I dont have google voice, thus I dont have this option to uncheck.
It's actually really annoying me.

Yeah, most people don't have Google Voice - it was the last option to try. Are you using a launcher and/or have you changed (via Developer Settings) the animation scales?
Sometimes these could play an effect, but why it would only be affected when you search for a contact via Hangouts is beyond me.
*Update* I'm learning this might just be a flaw with the version of Hangouts because my has the same delay again now.

Related

Official Jelly Bean - Buglist

So I was THRILLED when my phone told me that I could download and install ANdroid 4.1.
Sadly, I experienced very visible and annoying bugs. I chatted with HTC support the other day and go a reply today. Guess what? They want me to send it to service. HA. HA.
Just want to confirm and see if any of you have ANY of the following bugs:
If I'm in a call and notification area get something new, the graphics are bugging (it gets a diagonal line through the notification line).
If you, for example, listen to music and have just sent an sms / tweet and changing track on the lock screen, the latest notification will flash in the notification line.
Lock screen disappeared (Related to TrueCaller. I have contacted them, but the bug was not in ICS)
Graphics not fluent at all (feels like Project Butter is missing) / Slightly slower than ICS
When you have an Exchange mailbox and set sync on "Push" and receive new mail, the phone notifies several times, sometimes twice and sometimes "reminds" every 5 minutes
If you get 2 sms immediately after each other from the same person, only the first sms will show. If you wait a while , the second pops up.
Messaging app crashes sometimes, just when you sent a message.
Of course I have done a factory reset after the update, but these bugs persist.
http://forum.xda-developers.com/showthread.php?t=2067583
Craps!
Thank you!
Mods, please close this thread

Nexus 5 Keyboard Issue- Glitchy and choppy

Hi,
I am sort of new to this forum and I hope I am posting this in the right place. Apologies if there is a thread about this elsewhere but I have looked online and couldn't find a thread about this issue. It is hard for me to describe in words about the issue I am facing but I will try and be as descriptive as possible
For quite sometime now I find that my nexus 5 keyboard has become extremely glitchy and choppy. I find that the keyboard isn't as smooth as it was when I first got my device. There seems to be a bit of a lag between the time I press the key to the when the characters actually appear. It is very apparent when I am typing sentences in one flow. This is causing too many typos and is extremely annoying. I could, at one time, comfortably type long text messages with hardly any typos. The typos that I get can be considered almost impossible to generate unless you are willingly typing random characters
I am on android 4.4.4 and this problem has existed for the past couple of months. I don't have any custom firmware installed. My frequently used messaging apps are Viber, WhatsApp and Google hangouts. But this issue seems to be there even when I am typing something in the browser
Any help would be appreciated
Thanks
Have you tried a different keyboard? Like SwiftKey
Sent from my Nexus 5 using Tapatalk
MasterElaichi said:
Hi,
I am sort of new to this forum and I hope I am posting this in the right place. Apologies if there is a thread about this elsewhere but I have looked online and couldn't find a thread about this issue. It is hard for me to describe in words about the issue I am facing but I will try and be as descriptive as possible
For quite sometime now I find that my nexus 5 keyboard has become extremely glitchy and choppy. I find that the keyboard isn't as smooth as it was when I first got my device. There seems to be a bit of a lag between the time I press the key to the when the characters actually appear. It is very apparent when I am typing sentences in one flow. This is causing too many typos and is extremely annoying. I could, at one time, comfortably type long text messages with hardly any typos. The typos that I get can be considered almost impossible to generate unless you are willingly typing random characters
I am on android 4.4.4 and this problem has existed for the past couple of months. I don't have any custom firmware installed. My frequently used messaging apps are Viber, WhatsApp and Google hangouts. But this issue seems to be there even when I am typing something in the browser
Any help would be appreciated
Thanks
Click to expand...
Click to collapse
Hi MasterElaichi and welcome to the forums.
The keyboard that your using for your messaging apps is the same as the one in your browser also... Im pretty sure that it's the Google keyboard by default.
I actually use Android Keyboard (AOSP) instead of the standard Google Keyboard and can switch between the two if I want the the system settings menu.
Couple things you could try-
To start you can go to "System Settings/Language and Input" then scroll down to keyboard and input methods. Click on the settings menu to the right of the Google keyboard or what ever keyboard you have selected. and go through you settings and make sure everything is set to your preference (just by chance somehow the settings have change) and check your auto correction aggressiveness, I have mine set to Modest.
Other than that you can try and and go to "System Settings/Apps/All" then select Google keyboard and clear the Data and Cache. This will wipe you personal dictionary if you have one though.
If the following doesn't work and the Google keyboard keeps acting up, you might want to try an different keyboard all together. Like Android Keyboard (AOSP) or Swiftkwey or Kii keyboard... Just some popular one to recommend.
Hi,
Thanks for all your responses. I have tried swiftkey in the past but I find it weird. For some reason I prefer a standard keyboard
My google keyboard settings are set to the default. I have turned off vibrations and the auto correct is set at modest. I have tried clearing the cache numerous times in the past but that doesn't work either
If I were to type this message using my Nexus 5, it would be riddled with typos and spaceless words. I am talking about typos that are impossible to get when you are in the flow and just typing away. For example, when I want to type "m', the letter "m" pops up, but the character that appears in the text area is either "." or the previous character would have disappeared. Similar thing with space bars. Sometimes pressing a space bar will just create a space but the characters may not appear
I have tried using my phone in safe mode but it helps only a little bit. I did contact the google support centre. As expected, they are asking me to do a factory reset and if that doesn't work they say they will rma my phone
Hi,
I uninstalled apps like Viber and Whatsapp thinking they could be the cause. I have also been running my device on safe mode. The problem still persists
I found this thread online. My problem is quite similar this one here
http://forum.xda-developers.com/showthread.php?t=2274818
The only difference is that the OP here had an issue with an HTC. The problem appears to be keys that are close together are getting pressed. And I am certain my finger's aren't that fat and stubby that multiple keys get pressed
I don't want to factory reset my phone without exhausting all my options to fix this problem. Any input will be helpful
Thank you
So I have decided to do a hard reset on my phone hoping that would resolve my keyboard issue. I have managed to backup my photos and stuff to google doc. i wanted to back up my whatsapp data onto my laptop but for some reason my laptop (vista) isn't detecting my phone
I have reinstalled whatsapp in the past after removing and I didn't lose my whatsapp data. Do you think a hard reset will make my whatsapp data irretrievable? I am asking because there is an option in whatsapp, when you install it, that asks if you want to back up conversations
MasterElaichi said:
So I have decided to do a hard reset on my phone hoping that would resolve my keyboard issue. I have managed to backup my photos and stuff to google doc. i wanted to back up my whatsapp data onto my laptop but for some reason my laptop (vista) isn't detecting my phone
I have reinstalled whatsapp in the past after removing and I didn't lose my whatsapp data. Do you think a hard reset will make my whatsapp data irretrievable? I am asking because there is an option in whatsapp, when you install it, that asks if you want to back up conversations
Click to expand...
Click to collapse
if you hard reset and wipe the internal memory then your whatsapp back up will be deleted.
Try and uninstall any keyboard updates you may have done.
I would say the same thing and it would be the first thing I would try, uninstall the updates and data in settings/apps. The google keyboard works fine on my N5 and N7.
I performed a wipe cache partition through recovery mode. There seems to be some improvement but it is too soon to tell

[Q] Google Hangouts issues

I have a couple issues with Hangouts that drive me nuts. First, when I start a group text, after I add all the people I want to add and send, when I go back to the main Hangouts screen, I see the group text and an empty text to the first person I add to any group text. I don't know if this is a known issue, or some random setting, but it's pretty annoying. The second issue I have with Hangouts is attaching video. It doesn't matter how long or short the video is, it's always too big for Hangouts to add to a message. Adding video on an iPhone works every time. Why can't Hangouts work?
Bump. Is this thing on? Anyone?
Hmm sounds like a Hangouts issue. You might have to ask Google. Does it do it on stock ROMs? Have you tried a full wipe or wiping at least cache/dalvik?
I have the video message issue as well. I can never send a video. Ever. 2 seconds or 2 minutes. Doesn't matter.
My husbands iPhone can with no problem...

[Android M Preview 3] SMS Issues

I'm not sure where else to post this and I'm having trouble finding anyone with similar issues over search! So I don't know if it's a Preview 3 bug or if I'm going crazy.
Straight to it - my text messages are disappearing randomly. I had an entire text conversation last night using Hangouts and today those messages are all gone. I had a new text this morning that I could see when first opening Hangouts in the preview spot, but clicking on the conversation shows my last sent message from yesterday at 4pm. Nothing after that. Messenger app shows nothing past that either.
Initially I had dirty flashed Preview 3 over Preview 2 and had this exact same issue right away, but I wiped and clean installed Preview 3 the same day and haven't had a problem until today. I also noticed if I switch my default app to Messenger, I can't send any messages. It just immediately tells me 'touch to resend' and it doesn't even try to send. Hangouts messages go through just fine but they are still disappearing right after I send one, even.
Pushbullet was doing the exact same thing with disappearing texts previously but they were all still there on the phone so I thought maybe that was messing with me, but I have since uninstalled it and the issue is persisting. Rebooting my phone makes no change.
I'm having the same issue on my Nexus 6. Only on Android M DP3, too. Also, I can't send SMS messages either. I hope there's an easy temporary fix until Google fixes it.
Same
mb9023 said:
I'm not sure where else to post this and I'm having trouble finding anyone with similar issues over search! So I don't know if it's a Preview 3 bug or if I'm going crazy.
Straight to it - my text messages are disappearing randomly. I had an entire text conversation last night using Hangouts and today those messages are all gone. I had a new text this morning that I could see when first opening Hangouts in the preview spot, but clicking on the conversation shows my last sent message from yesterday at 4pm. Nothing after that. Messenger app shows nothing past that either.
Initially I had dirty flashed Preview 3 over Preview 2 and had this exact same issue right away, but I wiped and clean installed Preview 3 the same day and haven't had a problem until today. I also noticed if I switch my default app to Messenger, I can't send any messages. It just immediately tells me 'touch to resend' and it doesn't even try to send. Hangouts messages go through just fine but they are still disappearing right after I send one, even.
Pushbullet was doing the exact same thing with disappearing texts previously but they were all still there on the phone so I thought maybe that was messing with me, but I have since uninstalled it and the issue is persisting. Rebooting my phone makes no change.
Click to expand...
Click to collapse
I have the exact same issue... I tried clearing hangouts and messenger cache and data, still not working... I'm not sure if a factory reset would do it.. has anyone tried that?
I'm having the exact same issues, the only way I have been able to fix it is by using texted sms Google needs to get this sorted asap
I haven't had any issues. Are you flashing zip versions or fastboot img's?
Sent from my Nexus 5 using Tapatalk
Ben36 said:
I haven't had any issues. Are you flashing zip versions or fastboot img's?
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
I updated via ota from stock dev preview 2
Strange. I just dirty flashed the img files through fastboot over p2 and have had no issues whatever
Sent from my Nexus 5 using Tapatalk
I have had the same issues. I can see the text in pre-view, but then it's gone.
Only way for me to get texting working again was to disable both Messenger and Hangouts and loaded another SMS app (textra)
Now my texts are reliable again.
There are reports on the Hangout forums that Google is working on the issue.
https://productforums.google.com/forum/#!topic/hangouts/GI_GoaFWzRI;context-place=forum/hangouts
I'm having exactly the same issue (with stock Messenger and Hangouts).
Yesterday received some texts which I later noticed weren't in my list of messages. Only noticed the missing texts when a text I was trying to send was repeatedly failing..
I also updated OTA from dev preview 2, Nexus 5.
Will try a third party app temporarily...
I too am having the same problem on Preview 3 on my N5. It seems to happen in both Hangouts and Messenger. Text seem to randomly disappear from the conversations, sometimes entire conversations are deleted.
SMS Fix
Reboot to safe mode and then send yourself an sms. After rebooting to normal sms should work correctly.
https://code.google.com/p/android-d...d&colspec=ID Type Status Owner Summary Stars
pcartwright81 said:
Reboot to safe mode and then send yourself an sms. After rebooting to normal sms should work correctly.
https://code.google.com/p/android-d...d&colspec=ID Type Status Owner Summary Stars
Click to expand...
Click to collapse
That seems to work, even though in safe mode I don't have access to a messaging app (neither Hangouts or Messenger are available), I sent one to myself, and then rebooted, and now Messenger seems to work. Fingers crossed that it keeps working. Thanks!
That link is nor viable. How do I reboot to safe mode?
---------- Post added at 02:44 PM ---------- Previous post was at 02:32 PM ----------
Bielinsk said:
That link is nor viable. How do I reboot to safe mode?
Click to expand...
Click to collapse
Thank you google.
Use safe mode to find problem apps
Make sure your device's screen is on, then press & hold the Power button.
In the box that opens, touch & hold Power off.
You'll see a “Reboot to safe mode” box. Touch OK.
Your device will start up in safe mode. Try using your device normally.
Pushbullet might be the issue
Found this issue this morning with my Nexus 5 with Android 6.0 preview 3...
After a quick search, found someone saying that uninstalling Pushbullet and restarting the phone would fix it, and it did for me actually!
If you guys have Pushbullet installed, give it a try. Hopefully Pushbullet will fix it soon!
TheInVisibleGoD said:
Found this issue this morning with my Nexus 5 with Android 6.0 preview 3...
After a quick search, found someone saying that uninstalling Pushbullet and restarting the phone would fix it, and it did for me actually!
If you guys have Pushbullet installed, give it a try. Hopefully Pushbullet will fix it soon!
Click to expand...
Click to collapse
I just disabled the SMS push feature in Pushbullet and got the same result. Thanks!
Sent from my Nexus 5 using Tapatalk
YAY, I can see my texts again!
dustymuckaroo said:
I just disabled the SMS push feature in Pushbullet and got the same result. Thanks!
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Awesome, turning off SMS syncing also fixed the issue for me. Wow I really hope pushbullet fixes this before Marshmallow get released.
Bottleface said:
Awesome, turning off SMS syncing also fixed the issue for me. Wow I really hope pushbullet fixes this before Marshmallow get released.
Click to expand...
Click to collapse
Did you suddenly receive messages you were missing or did it just allow new messages to be visible again?
mb9023 said:
Did you suddenly receive messages you were missing or did it just allow new messages to be visible again?
Click to expand...
Click to collapse
It just allowed new messages to be visible, I didn't get back any of the old texts that had been lost.
Good call. Yep looks like Pushbullet was the problem, not hangouts.
Uninstalled and loaded up Mighty Text. Hangouts working fine so far.
I had to deactivate Pushbullet SMS sync and send myself an SMS while in safe mode.
Jeez, I'm wondering how many SMS I didn't receive... that's really bad !

Notifications problem

I'm having some issues with notifications on this phone. It often just doesn't notify me at all!
Sometimes I go into whatsapp and there are new messages but no notification in the top bar at all. Additionally, I have 2 smart watches (a pebble one and a cheap chinese one) and these both work for showing notifications but only for about an hour after installing the app, after that, nothing until I reinstall the specific app. I have told the phone not to optimise battery for the smart watch apps but it made no difference. I've had this happen with text messages, whatsapp, gmail and ring. It seems that this phone just has a real issue with notifications! Has anyone else experianced this sort of thing?
I hope there is a fix because it's basically unusable if it doesn't even let me know when important stuff has happened (like someone at my front door for instance!!).
go to settings and type in search optiflex, you can set up to I think 10 apps that will always run in background, Im having there all IM apps and some I want to get notifications from (no need for gmail, that works always)
snakeman65 said:
I'm having some issues with notifications on this phone. It often just doesn't notify me at all!
Sometimes I go into whatsapp and there are new messages but no notification in the top bar at all. Additionally, I have 2 smart watches (a pebble one and a cheap chinese one) and these both work for showing notifications but only for about an hour after installing the app, after that, nothing until I reinstall the specific app. I have told the phone not to optimise battery for the smart watch apps but it made no difference. I've had this happen with text messages, whatsapp, gmail and ring. It seems that this phone just has a real issue with notifications! Has anyone else experianced this sort of thing?
I hope there is a fix because it's basically unusable if it doesn't even let me know when important stuff has happened (like someone at my front door for instance!!).
Click to expand...
Click to collapse
I've got this problem with lesser used apps like those with live match scores.
Interesting, I've had this issue with my Note 4, budget galaxy phone (can't recall exact model), ZTE zmax 2. and ZTE Blade Spark. I assume it's just a matter of dealing with ram management. I've had a hard time finding another person with this issue.
Did any one come up with a fix for this? I suspected it was related to aggressive battery optimization, but even when the app is not optimised I'm not getting notifications through.
No problems with notifications... Optiflex disabled, all apps that you want to get notifications from must be white listed from "autostart manager" (or something like that, mine is in Spanish)
Probably phone configuration error.
No problems with notifications at all.
I do not use PowerMaster, but I use OptiFlex.
timshields said:
Did any one come up with a fix for this? I suspected it was related to aggressive battery optimization, but even when the app is not optimised I'm not getting notifications through.
Click to expand...
Click to collapse
Yes, go to battery settings>powermaster>auto-start manager>allow all apps to start automatically (or select individual apps to whitelist). Also allow newly installed apps to start automatically as well.
Just Purchased ZenFone6
snakeman65 said:
I'm having some issues with notifications on this phone. It often just doesn't notify me at all!
Sometimes I go into whatsapp and there are new messages but no notification in the top bar at all. Additionally, I have 2 smart watches (a pebble one and a cheap chinese one) and these both work for showing notifications but only for about an hour after installing the app, after that, nothing until I reinstall the specific app. I have told the phone not to optimise battery for the smart watch apps but it made no difference. I've had this happen with text messages, whatsapp, gmail and ring. It seems that this phone just has a real issue with notifications! Has anyone else experianced this sort of thing?
I hope there is a fix because it's basically unusable if it doesn't even let me know when important stuff has happened (like someone at my front door for instance!!).
Click to expand...
Click to collapse
Hey, I have had the ZenFone 6 for about 3 weeks and I must say that I think I wasted my money. Im having the same issues with notifications but more so with RING and WHATSAPP. I have tried all solutions that everyone has come up with and it seems as it its not 100% working. If you dont mind me asking, could it be the network that we are using? I dont want to believe that is it, but I wish I knew the reason for this cause.

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