[Android M Preview 3] SMS Issues - Nexus 5 Q&A, Help & Troubleshooting

I'm not sure where else to post this and I'm having trouble finding anyone with similar issues over search! So I don't know if it's a Preview 3 bug or if I'm going crazy.
Straight to it - my text messages are disappearing randomly. I had an entire text conversation last night using Hangouts and today those messages are all gone. I had a new text this morning that I could see when first opening Hangouts in the preview spot, but clicking on the conversation shows my last sent message from yesterday at 4pm. Nothing after that. Messenger app shows nothing past that either.
Initially I had dirty flashed Preview 3 over Preview 2 and had this exact same issue right away, but I wiped and clean installed Preview 3 the same day and haven't had a problem until today. I also noticed if I switch my default app to Messenger, I can't send any messages. It just immediately tells me 'touch to resend' and it doesn't even try to send. Hangouts messages go through just fine but they are still disappearing right after I send one, even.
Pushbullet was doing the exact same thing with disappearing texts previously but they were all still there on the phone so I thought maybe that was messing with me, but I have since uninstalled it and the issue is persisting. Rebooting my phone makes no change.

I'm having the same issue on my Nexus 6. Only on Android M DP3, too. Also, I can't send SMS messages either. I hope there's an easy temporary fix until Google fixes it.

Same
mb9023 said:
I'm not sure where else to post this and I'm having trouble finding anyone with similar issues over search! So I don't know if it's a Preview 3 bug or if I'm going crazy.
Straight to it - my text messages are disappearing randomly. I had an entire text conversation last night using Hangouts and today those messages are all gone. I had a new text this morning that I could see when first opening Hangouts in the preview spot, but clicking on the conversation shows my last sent message from yesterday at 4pm. Nothing after that. Messenger app shows nothing past that either.
Initially I had dirty flashed Preview 3 over Preview 2 and had this exact same issue right away, but I wiped and clean installed Preview 3 the same day and haven't had a problem until today. I also noticed if I switch my default app to Messenger, I can't send any messages. It just immediately tells me 'touch to resend' and it doesn't even try to send. Hangouts messages go through just fine but they are still disappearing right after I send one, even.
Pushbullet was doing the exact same thing with disappearing texts previously but they were all still there on the phone so I thought maybe that was messing with me, but I have since uninstalled it and the issue is persisting. Rebooting my phone makes no change.
Click to expand...
Click to collapse
I have the exact same issue... I tried clearing hangouts and messenger cache and data, still not working... I'm not sure if a factory reset would do it.. has anyone tried that?

I'm having the exact same issues, the only way I have been able to fix it is by using texted sms Google needs to get this sorted asap

I haven't had any issues. Are you flashing zip versions or fastboot img's?
Sent from my Nexus 5 using Tapatalk

Ben36 said:
I haven't had any issues. Are you flashing zip versions or fastboot img's?
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
I updated via ota from stock dev preview 2

Strange. I just dirty flashed the img files through fastboot over p2 and have had no issues whatever
Sent from my Nexus 5 using Tapatalk

I have had the same issues. I can see the text in pre-view, but then it's gone.
Only way for me to get texting working again was to disable both Messenger and Hangouts and loaded another SMS app (textra)
Now my texts are reliable again.
There are reports on the Hangout forums that Google is working on the issue.
https://productforums.google.com/forum/#!topic/hangouts/GI_GoaFWzRI;context-place=forum/hangouts

I'm having exactly the same issue (with stock Messenger and Hangouts).
Yesterday received some texts which I later noticed weren't in my list of messages. Only noticed the missing texts when a text I was trying to send was repeatedly failing..
I also updated OTA from dev preview 2, Nexus 5.
Will try a third party app temporarily...

I too am having the same problem on Preview 3 on my N5. It seems to happen in both Hangouts and Messenger. Text seem to randomly disappear from the conversations, sometimes entire conversations are deleted.

SMS Fix
Reboot to safe mode and then send yourself an sms. After rebooting to normal sms should work correctly.
https://code.google.com/p/android-d...d&colspec=ID Type Status Owner Summary Stars

pcartwright81 said:
Reboot to safe mode and then send yourself an sms. After rebooting to normal sms should work correctly.
https://code.google.com/p/android-d...d&colspec=ID Type Status Owner Summary Stars
Click to expand...
Click to collapse
That seems to work, even though in safe mode I don't have access to a messaging app (neither Hangouts or Messenger are available), I sent one to myself, and then rebooted, and now Messenger seems to work. Fingers crossed that it keeps working. Thanks!

That link is nor viable. How do I reboot to safe mode?
---------- Post added at 02:44 PM ---------- Previous post was at 02:32 PM ----------
Bielinsk said:
That link is nor viable. How do I reboot to safe mode?
Click to expand...
Click to collapse
Thank you google.
Use safe mode to find problem apps
Make sure your device's screen is on, then press & hold the Power button.
In the box that opens, touch & hold Power off.
You'll see a “Reboot to safe mode” box. Touch OK.
Your device will start up in safe mode. Try using your device normally.

Pushbullet might be the issue
Found this issue this morning with my Nexus 5 with Android 6.0 preview 3...
After a quick search, found someone saying that uninstalling Pushbullet and restarting the phone would fix it, and it did for me actually!
If you guys have Pushbullet installed, give it a try. Hopefully Pushbullet will fix it soon!

TheInVisibleGoD said:
Found this issue this morning with my Nexus 5 with Android 6.0 preview 3...
After a quick search, found someone saying that uninstalling Pushbullet and restarting the phone would fix it, and it did for me actually!
If you guys have Pushbullet installed, give it a try. Hopefully Pushbullet will fix it soon!
Click to expand...
Click to collapse
I just disabled the SMS push feature in Pushbullet and got the same result. Thanks!
Sent from my Nexus 5 using Tapatalk

YAY, I can see my texts again!
dustymuckaroo said:
I just disabled the SMS push feature in Pushbullet and got the same result. Thanks!
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Awesome, turning off SMS syncing also fixed the issue for me. Wow I really hope pushbullet fixes this before Marshmallow get released.

Bottleface said:
Awesome, turning off SMS syncing also fixed the issue for me. Wow I really hope pushbullet fixes this before Marshmallow get released.
Click to expand...
Click to collapse
Did you suddenly receive messages you were missing or did it just allow new messages to be visible again?

mb9023 said:
Did you suddenly receive messages you were missing or did it just allow new messages to be visible again?
Click to expand...
Click to collapse
It just allowed new messages to be visible, I didn't get back any of the old texts that had been lost.

Good call. Yep looks like Pushbullet was the problem, not hangouts.
Uninstalled and loaded up Mighty Text. Hangouts working fine so far.

I had to deactivate Pushbullet SMS sync and send myself an SMS while in safe mode.
Jeez, I'm wondering how many SMS I didn't receive... that's really bad !

Related

[Q] Text notification issues!!

OK so my text notifications have just stopped working. I have everything checked in settings to on. And have used it before, it just all of a sudden stopped popping up and now the stock android text preview shows. Is anyone else having this issue? I cant seem to solve it, I even hard reset the phone and it was working for a bit then stopped again. Any help is greatly appreciated, I miss my quick reply
Yeah this has happened to me too, sometimes it works sometimes it doesnt. It sucks cuz I really like the little text notification thing l: yeaaa..
One of the only problems I have with my texting app is that when I receive an mms text pic it never loads.. also when I click someone's name, it might take me to anothers conversation
Sent from my SGH-T839 using XDA App
Ive tried everything to fix this issue. But i get it to work for about 10min then it just deactivates all over again. Im getting really frustrated with this crap!!! Whats the point of having the feature if it doesnt work!!!
I activated pop ups for my email account and they work just fine... But with sms its no dice, anyone have any idea what could be causing this?
So I finally just downloaded handcent sms and only use it for the pop up quick reply everything else is turned off. Works like a charm and I like it better than the stock pop up quick reply.

stock messaging app problem - my threads stopped updating

Has anyone had this happen? I have a stock HTC One X that I have rooted. Everything was fine, but now, starting today, when I create a text message, I click send, and it reloads the thread, but my text does not show up - it's just the same last text showing from before the problem started. When people send me texts, I do not see them, but I do get the notification. I rebooted the phone, and cleared the app cache to no avail.
I tried Handcent, and it works just fine. However, handcent has that funky menu bar at the bottom that I hate, and I get a notification from both Handcent and from the stock messaging app, which is annoying.
Any ideas on how to fix this are much appreciated.
Once I hit about 6000 messages I wasn't able to even load threads. I'm just using GO SMS Pro until there's a stable CM10 release for this phone.
Try going into setting and clearing the apps cache then reboot.
Thank you for the replies - I already cleared the cache. I ended up "fixing it", or rather, the problem went away, when I deleted the threads from my best friend and wife. The only thing I can think of is that maybe there is a thread cap, and I message them a lot? Iunno, but it's working now.

Hangouts MMS issues!!!

Im having TONS of problems all of the sudden with Hangouts and MMS messages.
For a few weeks now when i try and send someone a MMS Hangouts keeps FCing then i reload the app and it FCs over and over and over again. And every time it FCs the other person gets the picture so i end up sending it over and over and over again. It keeps doing this till i can get into the thread delete the message and then go and clear the data from the App.
Then starting today i cant receive MMS anymore. I just get a "Image Downloading tap to retry" message. I tap it and it just sits there with the dancing dots. And now when i go back farther into threads where i had already received pictures. They are just big empty squares with dancing dots.
Anyone else having this issue? And is there a fix?
krolla03 said:
Im having TONS of problems all of the sudden with Hangouts and MMS messages.
For a few weeks now when i try and send someone a MMS Hangouts keeps FCing then i reload the app and it FCs over and over and over again. And every time it FCs the other person gets the picture so i end up sending it over and over and over again. It keeps doing this till i can get into the thread delete the message and then go and clear the data from the App.
Then starting today i cant receive MMS anymore. I just get a "Image Downloading tap to retry" message. I tap it and it just sits there with the dancing dots. And now when i go back farther into threads where i had already received pictures. They are just big empty squares with dancing dots.
Anyone else having this issue? And is there a fix?
Click to expand...
Click to collapse
Admittedly I don't use Hangouts, but I do use 8sms which is essentially the old messaging app, from 4.3 iirc, rebuilt from source. I have been using it on multiple devices running KitKat with no issues.
If you would like to continue using Hangouts, I will do some tests and attempt to recreate the issue on my devices.
krolla03 said:
Im having TONS of problems all of the sudden with Hangouts and MMS messages.
For a few weeks now when i try and send someone a MMS Hangouts keeps FCing then i reload the app and it FCs over and over and over again. And every time it FCs the other person gets the picture so i end up sending it over and over and over again. It keeps doing this till i can get into the thread delete the message and then go and clear the data from the App.
Then starting today i cant receive MMS anymore. I just get a "Image Downloading tap to retry" message. I tap it and it just sits there with the dancing dots. And now when i go back farther into threads where i had already received pictures. They are just big empty squares with dancing dots.
Anyone else having this issue? And is there a fix?
Click to expand...
Click to collapse
yes, i was also having tons of issues sending MMS through hangouts, they would never send!!!!
8sms did fix the problem, just have to not use hangouts for mms. sadness
krolla03 said:
Im having TONS of problems all of the sudden with Hangouts and MMS messages.
For a few weeks now when i try and send someone a MMS Hangouts keeps FCing then i reload the app and it FCs over and over and over again. And every time it FCs the other person gets the picture so i end up sending it over and over and over again. It keeps doing this till i can get into the thread delete the message and then go and clear the data from the App.
Then starting today i cant receive MMS anymore. I just get a "Image Downloading tap to retry" message. I tap it and it just sits there with the dancing dots. And now when i go back farther into threads where i had already received pictures. They are just big empty squares with dancing dots.
Anyone else having this issue? And is there a fix?
Click to expand...
Click to collapse
Try going to Settings>Manage Apps and clear data from Hangouts, and even possibly uninstall the updates, then reinstall and see if that works
justinisloco said:
Try going to Settings>Manage Apps and clear data from Hangouts, and even possibly uninstall the updates, then reinstall and see if that works
Click to expand...
Click to collapse
I did all of that it didnt help.
MMS suddenly started working about 90% a few hours later for receiving.

Hangouts Issue - N5

since the new Hangouts upgrade I have has an issue on my n5 that I dont have on other phones
when i compose an sms and I search for a contact... I get a 2 second delay before it finds the contact... SLOW
prior to this, and on other phones, it narrows it w every letter I type and is instantaneous. anyone else? ideas?
thanks!
Soulfly3 said:
since the new Hangouts upgrade I have has an issue on my n5 that I dont have on other phones
when i compose an sms and I search for a contact... I get a 2 second delay before it finds the contact... SLOW
prior to this, and on other phones, it narrows it w every letter I type and is instantaneous. anyone else? ideas?
thanks!
Click to expand...
Click to collapse
I haven't had this kind of issue on my Nexus 5 - the only issue I had was (on a Note 3) after the big update, Hangout conversations were laggy in animations (upon sending a message, receiving or even opening the keyboard) and couldn't find a fix.
I don't know what's causing your issue but what I did on the Note to 'fix' it was uninstall the update. Maybe this will make it easier for you to use? The only problem I had with uninstalling the update was it doesn't include "merged conversations" but to most people this is no big deal.
Go into the Play Store > My Apps > Hangouts - and hit "Uninstall" and it'll drop the update. You won't get the fancy green box around your sent messages, (both incoming and outgoing) are grey, but this increases the performance.
Hope this helps.
thanks.
I tried uninstalling and reinstalling, and nothing.
the program works smooth and fast everywhere else... no lags.
only when finding a contact
When I previously posted, I was on Stock 4.4.4. Last night I flashed CM11 and have been using Hangouts and I had the same lag issue I described + your contact search lag. I went into the settings for Hangouts and unchecked the option to display my Google Voice information and after a reboot, I see no lag issues for me.
Maybe this helps?
Attached screen shots for ya
thanks for trying to help, btu I dont have google voice, thus I dont have this option to uncheck.
It's actually really annoying me.
Yeah, most people don't have Google Voice - it was the last option to try. Are you using a launcher and/or have you changed (via Developer Settings) the animation scales?
Sometimes these could play an effect, but why it would only be affected when you search for a contact via Hangouts is beyond me.
*Update* I'm learning this might just be a flaw with the version of Hangouts because my has the same delay again now.

Gmail not pushing

Been noticing lately on the S8+ that my emails through the Gmail app arent coming through. I'm receiving no notifications about them unless i open the app and pull it down to refresh. Was working fine when I first received the phone, not sure if anyone else is experiencing this? On T-mobile.
Only thing I can think is maybe something I disabled in package disabler but i doubt thats it. I didnt touch anything to do with gmail
Never had this problem, however for non Gmail accounts added to it, i.e. outlook, after deleting an email, a minute later, the email will reappear. It's getting rather annoying, especially when in deleting 5 at a time, they just come back and seem to go away after the 2nd deletion
aroy97 said:
Never had this problem, however for non Gmail accounts added to it, i.e. outlook, after deleting an email, a minute later, the email will reappear. It's getting rather annoying, especially when in deleting 5 at a time, they just come back and seem to go away after the 2nd deletion
Click to expand...
Click to collapse
I've had the same issue. If i delete them from the lock screen, they show deleted. Reappear for a second, buzz and then vanish. this happened on my stock nexus 6 as well so its not a GS8 thing.
dansan382 said:
I've had the same issue. If i delete them from the lock screen, they show deleted. Reappear for a second, buzz and then vanish. this happened on my stock nexus 6 as well so its not a GS8 thing.
Click to expand...
Click to collapse
Yes i also had a Nexus 6 and the problem was there too and also sorry I didn't read your post properly but I do get the problem you have. When I go to the app, pull the side panel which shows my email accounts, there will be a badge number over it and I have to pull down to refresh. Same problem happened on my Nexus 6 as well, most likely an app problem
aroy97 said:
Yes i also had a Nexus 6 and the problem was there too and also sorry I didn't read your post properly but I do get the problem you have. When I go to the app, pull the side panel which shows my email accounts, there will be a badge number over it and I have to pull down to refresh. Same problem happened on my Nexus 6 as well, most likely an app problem
Click to expand...
Click to collapse
hopefully its an app problem. they also need to fix that delete/double notification thing. especially when you delete like 10 emails, it then buzzes 10 times. super annoying
dansan382 said:
hopefully its an app problem. they also need to fix that delete/double notification thing. especially when you delete like 10 emails, it then buzzes 10 times. super annoying
Click to expand...
Click to collapse
Any updates on this, I'm no longer getting push notifications for my Outlook account. I have to physically go and refresh.
aroy97 said:
Any updates on this, I'm no longer getting push notifications for my Outlook account. I have to physically go and refresh.
Click to expand...
Click to collapse
Yea I am still not receiving emails unless I go in and refresh. This is weird because gmail worked on this phone properly, not sure why it randomly stopped. I tried to send an email and it got stuck on "queued" for a little and then sat on sending for a few seconds as well.
All other push notifications are working fine, instagram, facebook, snapchat, text messages, nest, etc... but gmail isn't working. Not sure if its something i turned off in package disabler? did you use that app at all?
update. i have no idea what i did but its working again.
i went into every gmail setting possible, turned it off and back on again. i forced my google account to resync. i disabled notifications and turned them back on. i disabled network access in the background, then turned it back on. ive tested it a few times by sending emails to myself. i also received a notification from a newsletter as well. it is working for now and im happy. hopefully it doesnt stop.
Yep, not sure what's happening with Gmail but I had this issue now on my Nexus6p....
next question, does anyone know how to get rid of the annoying double notification when deleting an email from the notification bar? if its on my lock screen and i expand them and then delete, it deletes and then a split second later it pops up again and vibrates then vanishes. same thing happened on my stock nexus 6

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