[Q] Reboot loop and empty battery (brand new opo) - ONE Q&A, Help & Troubleshooting

Guys
I'm sorry to have to post another one about reboot loop but I cannot make any sense out of what's posted before me, or at least in my situation. So here you go :
I got my brand new phone 4 days ago
updated to 4.4.4
installed my usual apps (nothing dodgy)
Nothing else. All worked fine
Last night I leave my phone in plane mode and charged at 70%.
This morning ... I press the power button once as usual and find my phone totally discharged
So plug the original charger and...
it goes in non stop reboot loop
(sometimes I see like "battery discharged" in red for a split second)
not taking any charge : I leave it like this for an hour connected to OPO charger but not green LED and same problem
I tried all the power down + power tricks withouth success, probably because the battery is at 0%.
I don't even believe I can achieve anything via a PC console for the exact same reason ...
If nothing else I'll have to file an RMA.
Please let me have your honest opinion...
Thanks in advance for your time and support
BC
Oct 24th 2014

Leave it plugged in for an entire day, don't touch it during that time, then try again.
Transmitted via Bacon

Yeah happened to me too when it got completely discharged. Just leave it for a while and try putting it in recovery so it doesn't vibrate all the time.
Sent from my One Plus One

timmaaa said:
Leave it plugged in for an entire day, don't touch it during that time, then try again.
Transmitted via Bacon
Click to expand...
Click to collapse
I'm currently doing this, but no green led and charger remains cold ... I think the battery is not charging.
Verdic later today... thanks

Thymo said:
Yeah happened to me too when it got completely discharged. Just leave it for a while and try putting it in recovery so it doesn't vibrate all the time.
Sent from my One Plus One
Click to expand...
Click to collapse
I could only manage to stop the reboot loop AND be connected to the charger by hitting (Power + Vol UP). But of course there is nothing on screen.
So I just left it like this since last night and for the whole day today, following the previous advice posted here.
Thanks
PS :I filed a ticket with One Plus AND a claim with Paypal. This is totally abnormal

BRICOR said:
I'm currently doing this, but no green led and charger remains cold ... I think the battery is not charging.
Verdic later today... thanks
Click to expand...
Click to collapse
Have you connected it to a PC yet? See what it shows up as (if anything) in Device Manager.

timmaaa said:
Have you connected it to a PC yet? See what it shows up as (if anything) in Device Manager.
Click to expand...
Click to collapse
Hi Timmaaa,
I tried this of course and the opo screen shows a red message for a second: "battery too low (0%) to communicate via USB" or something like this.
Hence my post, actually...
Thanks
BC

Related

Help...Dead One S will not charge

Help Please. I have been running this Trickdroid for quite some time. And thanks to such great battery life I have never seen my phone under 10%....until yesterday when it ran all the way down and powered it self off. ....now it will not take a charge tried all my different chargers even tried a rapid charger (Nex7 charger) and the charging LED never comes on. Will not even try to light up the screen when you hold the power button. I'm concerned about sending it in via TMO that they will fix it and find i unlocked and rooted it and charge me full price for my replacement. Any thoughts? Has this happened to anyone else on this ROM? Is there a way to revive it? Thanks.
Hold power button soft keys should light up then release after 3sec but it on charge and leave it there even if light doesn't come on and after awhile the light should come on
Sent from my HTC One S using xda premium
Yes mate K1llacannon is right mate i can totally confirm that.
I read from one dude with a HOS he left it sit there a full night with the charger connected and after that he could use it again. Apparently, the light will come on eventually but it will take a while until the battery has enough juice to boot the phones charging electronics. Before that, it will take power but show no indicator.
Also, i suppose it is some sort of emergency circuit that charges in the beginning and it is only charging at some minimum rate or something like that so it takes a while...
k1llacanon said:
Hold power button soft keys should light up then release after 3sec but it on charge and leave it there even if light doesn't come on and after awhile the light should come on
Sent from my HTC One S using xda premium
Click to expand...
Click to collapse
Thanks guys for the reply....I have tried this and the keys never flash and I left it plugged in all night last night and then again all morning on a different charger and still nothing,....ugh.
It now does do this when plugged into the PC: The PC will do the "durp drup" like its connected then do the tone again as if its not connected again. This cycle just keeps going. I tried to do some adb but keeps saying no device.
RamboDroid said:
Thanks guys for the reply....I have tried this and the keys never flash and I left it plugged in all night last night and then again all morning on a different charger and still nothing,....ugh.
It now does do this when plugged into the PC: The PC will do the "durp drup" like its connected then do the tone again as if its not connected again. This cycle just keeps going. I tried to do some adb but keeps saying no device.
Click to expand...
Click to collapse
Try fastboot devices, adb only works when phone on and USB debugging enabled and in recovery sometimes. If it shows your device then maybe try fastboot reboot recovery or something.
My first One S was completely dead on arrival, no sign of life after charging it for 24 hrs straight with original charger (tested charger OK) and holding PWR for 10, 30 seconds and longer. Got a new one no questions asked. Not that this is necessarily the same problem you're having since yours have been running but then again I'd guess they at least test all phones so they start at factory...

[Q] Bizarre HTC One X Charging/USB problem!!

I'm hoping some of you wise heads on here might be able to help me out with a problem that has got me totally and utterly stumped!
Last week I was using my One X and noticed the battery was down to aorund 14%. I plugged it into a charger and nothing happened...no light...nothing. I tried various different chargers and cables to pc etc and nothing seemed to do anything.
After leaving the phone plugged into the mains for a few hours, I noticed that a very slow/long flashing red/amber light appeared. It kind of stays on for 5 seconds and then off for the same amount of time. I left the phone in this state for about 14 hours and when turning on it would say battery was somewhere between 0%, 1% and 2% and would promptly switch itself off.
I messed about for hours on end trying many different button combinations, sim in/out and came to this bizarre conclusion.........If I plug the phone into the mains for a few minutes, then press power and volume down to get to the HBOOT menu then hold power in again to reboot, the phone reboots into the OS and is functional. It still reads as having 0% or 1% battery and shows as not charging, but it must be getting some juice for it to be working. If I leave the phone in this state for a while I can then unhook it from the charger and use it as normal, even though battery is displaying as 0%. I can use the phone like this for some time, although the battery does not appear to last as long.
Also, the phone is not recognised at all by the PC when plug in via usb when in android os - nothing at all shows in device manager, but it is recognised from the fastboot menu and tries to install device drivers.
Has anybody got any clue if I can save my HOX or am I without a paddle?? Many thanks in advance
Baz030385 said:
I'm hoping some of you wise heads on here might be able to help me out with a problem that has got me totally and utterly stumped!
Last week I was using my One X and noticed the battery was down to aorund 14%. I plugged it into a charger and nothing happened...no light...nothing. I tried various different chargers and cables to pc etc and nothing seemed to do anything.
After leaving the phone plugged into the mains for a few hours, I noticed that a very slow/long flashing red/amber light appeared. It kind of stays on for 5 seconds and then off for the same amount of time. I left the phone in this state for about 14 hours and when turning on it would say battery was somewhere between 0%, 1% and 2% and would promptly switch itself off.
I messed about for hours on end trying many different button combinations, sim in/out and came to this bizarre conclusion.........If I plug the phone into the mains for a few minutes, then press power and volume down to get to the HBOOT menu then hold power in again to reboot, the phone reboots into the OS and is functional. It still reads as having 0% or 1% battery and shows as not charging, but it must be getting some juice for it to be working. If I leave the phone in this state for a while I can then unhook it from the charger and use it as normal, even though battery is displaying as 0%. I can use the phone like this for some time, although the battery does not appear to last as long.
Also, the phone is not recognised at all by the PC when plug in via usb when in android os - nothing at all shows in device manager, but it is recognised from the fastboot menu and tries to install device drivers.
Has anybody got any clue if I can save my HOX or am I without a paddle?? Many thanks in advance
Click to expand...
Click to collapse
Is your phone completely Stock? or is it bootloader unlocked/rooted? I'm pretty positive this is a hardware issue, you can rule it out by RUUing if you're Stock. If you're not stock, you can still RUU but if you should S-OFF first.
exad said:
Is your phone completely Stock? or is it bootloader unlocked/rooted? I'm pretty positive this is a hardware issue, you can rule it out by RUUing if you're Stock. If you're not stock, you can still RUU but if you should S-OFF first.
Click to expand...
Click to collapse
Thanks for the quick repIy. I was hoping you weren't going to say a hardware issue :crying: The phone is totally stock and unrooted. This might be a stupid question, but if I RUU will I lose all the data on my phone? Also any idea which RUU to use? My HOX is an unlocked, unbranded version bought in the UK.
Baz030385 said:
Thanks for the quick repIy. I was hoping you weren't going to say a hardware issue :crying: The phone is totally stock and unrooted. This might be a stupid question, but if I RUU will I lose all the data on my phone? Also any idea which RUU to use? My HOX is an unlocked, unbranded version bought in the UK.
Click to expand...
Click to collapse
Sorry for the bad news, I would repost in the international one x forum as you have a different phone as us Quad core VS Dual core. I don't think the response will be much different but they should also have the proper RUU links for your phone. Good Luck.
Ok I'll do that. Thanks for the advice, it is greatly appreciated.
Baz030385 said:
Ok I'll do that. Thanks for the advice, it is greatly appreciated.
Click to expand...
Click to collapse
Hello there!
I have same issue, but when I flash a kernel. I flashed the AlexV 2.4 RC kernel and usb masstorage works again. BUT becuse I wipe battery status some times now if y boot the phone chargin, it sais that is chargin, but when I disconnect the cable still chargin
Anyway, I have HTC One X tegra 3 quadcore from argentina. And all this chargin issues is about the kernel/rom tweaks. If you boot on recovery and the phone charge ok (sho the led) and the mount of the sd on recovery works, its 100% rom/kernel problem.
deftoner said:
Hello there!
I have same issue, but when I flash a kernel. I flashed the AlexV 2.4 RC kernel and usb masstorage works again. BUT becuse I wipe battery status some times now if y boot the phone chargin, it sais that is chargin, but when I disconnect the cable still chargin
Anyway, I have HTC One X tegra 3 quadcore from argentina. And all this chargin issues is about the kernel/rom tweaks. If you boot on recovery and the phone charge ok (sho the led) and the mount of the sd on recovery works, its 100% rom/kernel problem.
Click to expand...
Click to collapse
You're in the wrong forum dude, this is the HTC One XL forum.
Sent from my Evita
woops, sorry. My bad.
But I guess is the same for almost any smartphone.
thanks and sorry
---------- Post added at 04:09 AM ---------- Previous post was at 04:07 AM ----------
woops, sorry. My bad.
But I guess is the same for almost any smartphone.
thanks and sorry

[Q] Nexus 5 Firmware update problem

Hi all, I'm experiencing a problem with my nexus 5 at the moment.
I was using it until the battery got to 1%, then I turned off the screen and plugged it into the charger. But apparantly I was too late because the phone was turned off, so I turned it on.
After the google logo a firmware update screen appears. At the top it says Firmware Update, and below an USB-logo it says: "Do not unplug the USB connection until the progress is complete". Below that there's a progress bar, and below that there's a square/box with 'B1' in it.
I have no idea why my phone wants to update. I'm running 4.4.2 completely stock android, not rooted. No images of ROMs or stuff like that anywhere on my phone. It's still on 0%, and has been for the last 20 minutes. (at first I thought it might be waiting for a minimal battery charge to perform the update but you'd think it would be enough by now).
Does anyone know what this is or how to fix this?
I'll see if I can revive my old phone to make a picture of the screen
Roolio said:
Hi all, I'm experiencing a problem with my nexus 5 at the moment.
I was using it until the battery got to 1%, then I turned off the screen and plugged it into the charger. But apparantly I was too late because the phone was turned off, so I turned it on.
After the google logo a firmware update screen appears. At the top it says Firmware Update, and below an USB-logo it says: "Do not unplug the USB connection until the progress is complete". Below that there's a progress bar, and below that there's a square/box with 'B1' in it.
I have no idea why my phone wants to update. I'm running 4.4.2 completely stock android, not rooted. No images of ROMs or stuff like that anywhere on my phone. It's still on 0%, and has been for the last 20 minutes. (at first I thought it might be waiting for a minimal battery charge to perform the update but you'd think it would be enough by now).
Does anyone know what this is or how to fix this?
I'll see if I can revive my old phone to make a picture of the screen
Click to expand...
Click to collapse
The phone is plugged in the PC or the wall plug?
abaaaabbbb63 said:
The phone is plugged in the PC or the wall plug?
Click to expand...
Click to collapse
Wall plug.
Roolio said:
Wall plug.
Click to expand...
Click to collapse
Try restarting the phone. The low battery might have caused the update screen to appear. The wall plug is not a USB connection.
abaaaabbbb63 said:
Try restarting the phone. The low battery might have caused the update screen to appear. The wall plug is not a USB connection.
Click to expand...
Click to collapse
I'm scared to do it because that screen specifically says not to do it. But I don't think I have a choice in the matter, because it's still stuck on that screen. I'll be reporting back with good news I hope.
Ok what I did is keep the phone plugged in, and held the power button for 5-10 seconds. It rebooted normally, so I can use my phone again.
Thanks for you help!
Roolio said:
Ok what I did is keep the phone plugged in, and held the power button for 5-10 seconds. It rebooted normally, so I can use my phone again.
Thanks for you help!
Click to expand...
Click to collapse
Your phone went to download mode. It is used for flash firmwares with lg flashtool
Sent from my Nexus 5 using xda app-developers app
bitdomo said:
Your phone went to download mode. It is used for flash firmwares with lg flashtool
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
I wonder why that happened though. Did I accidentally hold a button while powering on the phone? Or just a random glitch..
Roolio said:
I wonder why that happened though. Did I accidentally hold a button while powering on the phone? Or just a random glitch..
Click to expand...
Click to collapse
Haha yeah, same thing just happened to me. I has holding the power button to turn it on, but hit the up volume by accident too and it initiated the Firmware Update mode, just as you described.
right
Roolio said:
Ok what I did is keep the phone plugged in, and held the power button for 5-10 seconds. It rebooted normally, so I can use my phone again.
Thanks for you help!
Click to expand...
Click to collapse
i did the same way and it works
我是是长按电源+声音,然后就自动关机-开启,然后就正常进入系统了。
Reporting
Reporting same issue and 10 sec. power key pressing , solved the poblem.
errors
id upgrade to 4.4.4 dont go past it seems lilipop has alot bugs and up u update u have alot double apps installed even after formating the cache and data reset full firmware updates need to clean it up but even then still has probs just not as bad wish the updates would hurry
HolyHoundz said:
id upgrade to 4.4.4 dont go past it seems lilipop has alot bugs and up u update u have alot double apps installed even after formating the cache and data reset full firmware updates need to clean it up but even then still has probs just not as bad wish the updates would hurry
Click to expand...
Click to collapse
Why. Did. You. Post. Here.
This thread is a no-activity, year old thread.
I have no issues running Lollipop today.
scared
Roolio said:
I'm scared to do it because that screen specifically says not to do it. But I don't think I have a choice in the matter, because it's still stuck on that screen. I'll be reporting back with good news I hope.
Click to expand...
Click to collapse
I have done all that but it just gets stuck on the black background with Google on it.
My phone did the same thing, and it said keep connected to power so i unplugged it and then tried holding the power button but nothing happened. eventually my phone died again and now when i plug it in the little notification light is flashing red. what do i do?
The red flashing light is a dead battery. Recharge it.
Roolio said:
Ok what I did is keep the phone plugged in, and held the power button for 5-10 seconds. It rebooted normally, so I can use my phone again.
Thanks for you help!
Click to expand...
Click to collapse
this happens to my nexus 5x after downgrade from N to MM. thank you buddy
Roolio said:
Hi all, I'm experiencing a problem with my nexus 5 at the moment.
I was using it until the battery got to 1%, then I turned off the screen and plugged it into the charger. But apparantly I was too late because the phone was turned off, so I turned it on.
After the google logo a firmware update screen appears. At the top it says Firmware Update, and below an USB-logo it says: "Do not unplug the USB connection until the progress is complete". Below that there's a progress bar, and below that there's a square/box with 'B1' in it.
I have no idea why my phone wants to update. I'm running 4.4.2 completely stock android, not rooted. No images of ROMs or stuff like that anywhere on my phone. It's still on 0%, and has been for the last 20 minutes. (at first I thought it might be waiting for a minimal battery charge to perform the update but you'd think it would be enough by now).
Does anyone know what this is or how to fix this?
I'll see if I can revive my old phone to make a picture of the screen
Click to expand...
Click to collapse
if it was in update mode and it shut down you will have to flash the ota full firmware install to fix it remember to format all then format data again after install to clean it up then u should be good
The same issue with no clue so far!
Hi, I'm getting the same problem .
But it didn't work even after trying all the tips you all already mentioned in the comments. I don't know what to do ! Should I flash an ota again ? and about my data I have inside the current version ? any tips to restore them ?
Thanks
hi everyone i need your help i mistake firmware for my phone nexus x5 h791 it is 16 GB but i was flash to 32 GB after died

[Q] My phone went dead and won't charge?

Last night I put my phone on the charger and fired up a TWRP backup. This morning I wasn't able to boot it. Tries two different chargers and it is a brick, The charging light won't come on at all. It's not the chargers, I have tested them with my nexus 5....
It's been on the charger for hours with no pulse. Need paddles...
Rooted but stock CM11s. Any suggestions how to get it back to life appreciated.
Have you tried connecting it to your PC? If so, what does it show up as in Device Manager?
Transmitted via Bacon
timmaaa said:
Have you tried connecting it to your PC? If so, what does it show up as in Device Manager?
Transmitted via Bacon
Click to expand...
Click to collapse
When I connect, there's no power in the phone at all so USB port never acknowledges connection.
Did you try plugging it in (ensure its really plugged in) and holding the device power button for a good 10-15 seconds? I know its a silly thing to ask.
zephiK said:
Did you try plugging it in (ensure its really plugged in) and holding the device power button for a good 10-15 seconds? I know its a silly thing to ask.
Click to expand...
Click to collapse
It's not a silly question but yes I tried the 'hold power button for 30 sec 5x' suggestion from OPO but nothing. Thanks
damage98 said:
It's not a silly question but yes I tried the 'hold power button for 30 sec 5x' suggestion from OPO but nothing. Thanks
Click to expand...
Click to collapse
I have the EXACT same problem.
I went to enter a wifi network password and settings kept crashing, so restored from a TWRP backup... and the boot up animation was just ongoing, over and over. (3 hours) - Now, when I plug it in occasionally, I get an error saying it can't start up.. please charge first. (But it doesn't charge and I get nothing).
---------- Post added at 09:33 AM ---------- Previous post was at 09:11 AM ----------
nufclad said:
I have the EXACT same problem.
I went to enter a wifi network password and settings kept crashing, so restored from a TWRP backup... and the boot up animation was just ongoing, over and over. (3 hours) - Now, when I plug it in occasionally, I get an error saying it can't start up.. please charge first. (But it doesn't charge and I get nothing).
Click to expand...
Click to collapse
Just going to have to RMA it... Which means I will have to buy another tempered glass screen and wait 7 days+ by the time they give me an RMA number, then maybe a further 7+ days for them to send me another one out.
arghh!
Wrong thread
Kawaisa said:
Whenever I try to send a text, I get the "x-app has been sending a large amount of texts" even though I haven't been sending many. Anyone know how I can fix this?
Sent from my One using Tapatalk
Click to expand...
Click to collapse
Why are you hijacking this thread asking a question that's completely irrelevant to the subject?
Transmitted via Bacon
nufclad said:
I have the EXACT same problem.
I went to enter a wifi network password and settings kept crashing, so restored from a TWRP backup... and the boot up animation was just ongoing, over and over. (3 hours) - Now, when I plug it in occasionally, I get an error saying it can't start up.. please charge first. (But it doesn't charge and I get nothing).
---------- Post added at 09:33 AM ---------- Previous post was at 09:11 AM ----------
Just going to have to RMA it... Which means I will have to buy another tempered glass screen and wait 7 days+ by the time they give me an RMA number, then maybe a further 7+ days for them to send me another one out.
arghh!
Click to expand...
Click to collapse
That sounds like the same problem for sure. Phones been on the charger all night but it's dead. I have not heard from one plus support yet.
So glad I kept my nexus. I think when I receive my warranty replacement I will just seek it for a small loss and wait for the nexus 6. I can't have a phone that I can't count on.
Sent from my Nexus 5 using Tapatalk
Edit - yeah wasted money on the orzly tempered glass protector as. well pfft.
timmaaa said:
Why are you hijacking this thread asking a question that's completely irrelevant to the subject?
Transmitted via Bacon
Click to expand...
Click to collapse
My mistake, wrong thread
damage98 said:
That sounds like the same problem for sure. Phones been on the charger all night but it's dead. I have not heard from one plus support yet.
So glad I kept my nexus. I think when I receive my warranty replacement I will just seek it for a small loss and wait for the nexus 6. I can't have a phone that I can't count on.
Sent from my Nexus 5 using Tapatalk
Edit - yeah wasted money on the orzly tempered glass protector as. well pfft.
Click to expand...
Click to collapse
I've got an idea for you (It worked for me - but I must admit... I was drunk and didnt think things through) if you still have % you might be in luck.
Go into TWRP, and format Data only. Then once it boots... Hold Power and volume up, so it resets... and hold power till its completely turned off, then plug it into mains. (This charged for me - but as I say, I tried to just restore again and got the stupid logo by whih point my battery was at the point of no return) - Still faulty if you ask me though.
nufclad said:
I've got an idea for you (It worked for me - but I must admit... I was drunk and didnt think things through) if you still have % you might be in luck.
Go into TWRP, and format Data only. Then once it boots... Hold Power and volume up, so it resets... and hold power till its completely turned off, then plug it into mains. (This charged for me - but as I say, I tried to just restore again and got the stupid logo by whih point my battery was at the point of no return) - Still faulty if you ask me though.
Click to expand...
Click to collapse
I have 0% so I can't even try that. Thanks though man.
Sent from my Nexus 5 using Tapatalk
nufclad said:
I've got an idea for you (It worked for me - but I must admit... I was drunk and didnt think things through) if you still have % you might be in luck.
Go into TWRP, and format Data only. Then once it boots... Hold Power and volume up, so it resets... and hold power till its completely turned off, then plug it into mains. (This charged for me - but as I say, I tried to just restore again and got the stupid logo by whih point my battery was at the point of no return) - Still faulty if you ask me though.
Click to expand...
Click to collapse
I managed to boot to twrp and I'm getting cannot mount errors, so I can't wipe. I tried to power it off and plug into mains but it's gone completely dead again.
damage98 said:
I managed to boot to twrp and I'm getting cannot mount errors, so I can't wipe. I tried to power it off and plug into mains but it's gone completely dead again.
Click to expand...
Click to collapse
If you can get back into twrp then hook it up to your computer. I usually don't use tool kits but have in a jam. Download this toolkit and try flashing stock from there. I had to being others back from the dead that way.
http://forum.xda-developers.com/showthread.php?p=53991768
Hope it works for you.
P.s. didn't mean to thumbs up your bad news post new theme wrong button.[emoji6]
Vortex1969 said:
If you can get back into twrp then hook it up to your computer. I usually don't use tool kits but have in a jam. Download this toolkit and try flashing stock from there. I had to being others back from the dead that way.
http://forum.xda-developers.com/showthread.php?p=53991768
Hope it works for you.
P.s. didn't mean to thumbs up your bad news post new theme wrong button.[emoji6]
Click to expand...
Click to collapse
Thank you. I've got it downloaded, hope I get to use it.
damage98 said:
I managed to boot to twrp and I'm getting cannot mount errors, so I can't wipe. I tried to power it off and plug into mains but it's gone completely dead again.
Click to expand...
Click to collapse
openrecovery-twrp-2.7.1.0-bacon.img + Wall Charger
just stay in recovery main menu , do nothing , it will be charging the battery.
that title 10% => 10%+ mean charging.
i belive the stock cm11s recovery doing the same way.
i did recovery charge test just now, the PhilZ Touch 6.55.0 one in adb shell:
<3>[ 19.791584] bad vbatdet:4250,default to 100mv
<6>[ 19.792889] bq24196_charge_en enable:1
it's working.
Had the same problem. Mine is working now!!!
I posted a video of how I got it back to life.
Check the description for the details if you don't want to watch.
https://www.youtube.com/watch?v=xLB4fhOyvuA&feature=youtu.be
jayb222 said:
Had the same problem. Mine is working now!!! I posted a video of how I got it back to life. Check the description for the details if you don't want to watch.
Click to expand...
Click to collapse
Thanks for the encouragement I'm glad yours finally started up. Mine has been on the charger for a day. Completely dead. I'll leave it unplugged over night and keep you posted. No reply from OPO support yet...
Sent from my Nexus 5 using Tapatalk
jayb222 said:
Had the same problem. Mine is working now!!! I posted a video of how I got it back to life. Check the description for the details if you don't want to watch.
Click to expand...
Click to collapse
Holy crap dude it worked. My opo is alive. It's at 3% and charging.
Sent from my Nexus 5 using Tapatalk
damage98 said:
Holy crap dude it worked. My opo is alive. It's at 3% and charging.
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Haha that's awesome! Glad I could help. Welcome back! Be sure to give me a thumbs up on YouTube and comment letting people know it worked. Thanks!
Sent from my One

blocked on black screen

Hello,
Ive tried to look for a similar situation in other thread but each case is different so i open a new one.
This morning, when i took my idol 3 the screen did not switch off when pressing power button. I thought it was battery but when i plugged charger,nothing happened except the led is on continuously. I kept power button pressed for 10 seconds. The phone vibrates shortly but still a black screen, no sound and no reaction from the touch panel. Power+vol+ did not led me to my twrp recovery. What can i do now to get it work again? The phone is rooted with Rom Eu 4.2 from murigny64 and it is the first time i encounter this issu. Thanks in advance for helping me
Tonight i disconnected the battery for about 30min then connect it again. Then i tried to start in recovery: Just a vibration but no display and no sound. I unplugged/plugged the battery again and try to start. Same problem. What the hell could happen? Maybe a deffective hardware
Insist on boot ( normal or in to recovery with vol + and power).
That is a hardware brick.
Happened to me to some times, insist, it will unbrick
persona78 said:
Insist on boot ( normal or in to recovery with vol + and power).
That is a hardware brick.
Happened to me to some times, insist, it will unbrick
Click to expand...
Click to collapse
Hopelessly i tried to restart several times before you post your message. But im gonna try again.
I charged the phone all the night but nothing better and the phone is not detected on pc so no adb action possible.
Maybe the battery is dead...
nigloud said:
Hopelessly i tried to restart several times before you post your message. But im gonna try again.
I charged the phone all the night but nothing better and the phone is not detected on pc so no adb action possible.
Maybe the battery is dead...
Click to expand...
Click to collapse
Can be, can be to... To bad if is battery.
But still trying to boot, is very difficult to.
.
thank you for advise but it's still not working. I spend about 30 minutes trying different combination of button: power pressed until it vibrate, power+vol up, power+vol down, power+vol up & down, discontinuous press of power with charger and no charger....and so on. Its a complete failure.
If it is the battery, there was no sign of weakness before (short life, random shutoff, ....) . It happen suddenly: I lock my screen before sleeping and the next morning no way to switch it on again.
I thought I would avoid problems for long with a twrp recovery, a backup and adb tools on my pc.....but for hardware issues its useless.
How can I be sure it is battery before purchasing another one ?
nigloud said:
How can I be sure it is battery before purchasing another one ?
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Click to collapse
There is also possibility that your screen has been broken
Sent from my 6045I using Tapatalk
belkoo said:
There is also possibility that your screen has been broken
Sent from my 6045I using Tapatalk
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Click to collapse
If it was the screen the touch panel would work and i could sense vibration when typing the pin code no?
The led bright continuously when i plug instead of flashing slowly as it used to do when charging. That why i think its battery.
...and when i start in recovery the phone is not detected on my pc
That's hardware brick. Don't give up, try to boot, normally or in recovery, keep trying it will boot.
Have you tried to open the phone and disconnect battery? Custom ROMs made me similar issue a few times.
jani0417 said:
Have you tried to open the phone and disconnect battery? Custom ROMs made me similar issue a few times.
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Click to collapse
Wtf idol 3 has non removable battery haha
Sent from my 6045I using Tapatalk
belkoo said:
Wtf idol 3 has non removable battery haha
Sent from my 6045I using Tapatalk
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Click to collapse
Therefore the back can be dismantle and we can access battery and that s what i did.
Yes i disconnected it for several hours and pluged it again but it gave me the same result. And now it doesnt vibrate anymore when i keep the power button pressed a while.
I purchased a battery on internet and im waiting for delivery to test if im right or not. Il feedback about the test.
Anyway its nice from you to look for any solution. Thanks
nigloud said:
Therefore the back can be dismantle and we can access battery and that s what i did.
Yes i disconnected it for several hours and pluged it again but it gave me the same result. And now it doesnt vibrate anymore when i keep the power button pressed a while.
I purchased a battery on internet and im waiting for delivery to test if im right or not. Il feedback about the test.
Anyway its nice from you to look for any solution. Thanks
Click to expand...
Click to collapse
I guess you did everything properly, so just one thing: at first time when I did this, I choosed the wrong cable (which didn't 'reset' the phone), so I hope you pulled both out.
jani0417 said:
I guess you did everything properly, so just one thing: at first time when I did this, I choosed the wrong cable (which didn't 'reset' the phone), so I hope you pulled both out.
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Click to collapse
I think i choose the good connection: This is the one over the battery with 6 wires: 2 red, 2 white and 1 black (see picture attached). I just left it with a small screwdriver to disconnect.
nigloud said:
I think i choose the good connection: This is the one over the battery with 6 wires: 2 red, 2 white and 1 black (see picture attached). I just left it with a small screwdriver to disconnect.
Click to expand...
Click to collapse
Yep, that's it
Hello,
I received the new battery today.
So i unpacked it, i unplugged the old one and plugged the new one ...and guess what happened......the same bevahiour as with the old battery: when i press the button power, it vibrate but it doesnt start neither in recovery nor in normal mode.
I just precise that the new battery is charged at 50%........:crying:
So the problem is not the battery but it was the only thing i could test by myself before sending the phone to alcatel for repair.
Im still wondering what could happen to my idol 3: It had been woking perfectly for months and one morning with no warning, it refuse to switch on. Ok sorry for annoying us and hope it wont happen with yours.
I hope alacatel will apply the guarantee although the phone is rooted and bootloader unlocked....because its a hardware issue i think.
Hello,
Just to conclude. The phone got back from repair after 10 days. They have changed motherboard, battery and also the back that was damaged. Its a brand new phone .

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