[Q] Nexus 5 Firmware update problem - Nexus 5 Q&A, Help & Troubleshooting

Hi all, I'm experiencing a problem with my nexus 5 at the moment.
I was using it until the battery got to 1%, then I turned off the screen and plugged it into the charger. But apparantly I was too late because the phone was turned off, so I turned it on.
After the google logo a firmware update screen appears. At the top it says Firmware Update, and below an USB-logo it says: "Do not unplug the USB connection until the progress is complete". Below that there's a progress bar, and below that there's a square/box with 'B1' in it.
I have no idea why my phone wants to update. I'm running 4.4.2 completely stock android, not rooted. No images of ROMs or stuff like that anywhere on my phone. It's still on 0%, and has been for the last 20 minutes. (at first I thought it might be waiting for a minimal battery charge to perform the update but you'd think it would be enough by now).
Does anyone know what this is or how to fix this?
I'll see if I can revive my old phone to make a picture of the screen

Roolio said:
Hi all, I'm experiencing a problem with my nexus 5 at the moment.
I was using it until the battery got to 1%, then I turned off the screen and plugged it into the charger. But apparantly I was too late because the phone was turned off, so I turned it on.
After the google logo a firmware update screen appears. At the top it says Firmware Update, and below an USB-logo it says: "Do not unplug the USB connection until the progress is complete". Below that there's a progress bar, and below that there's a square/box with 'B1' in it.
I have no idea why my phone wants to update. I'm running 4.4.2 completely stock android, not rooted. No images of ROMs or stuff like that anywhere on my phone. It's still on 0%, and has been for the last 20 minutes. (at first I thought it might be waiting for a minimal battery charge to perform the update but you'd think it would be enough by now).
Does anyone know what this is or how to fix this?
I'll see if I can revive my old phone to make a picture of the screen
Click to expand...
Click to collapse
The phone is plugged in the PC or the wall plug?

abaaaabbbb63 said:
The phone is plugged in the PC or the wall plug?
Click to expand...
Click to collapse
Wall plug.

Roolio said:
Wall plug.
Click to expand...
Click to collapse
Try restarting the phone. The low battery might have caused the update screen to appear. The wall plug is not a USB connection.

abaaaabbbb63 said:
Try restarting the phone. The low battery might have caused the update screen to appear. The wall plug is not a USB connection.
Click to expand...
Click to collapse
I'm scared to do it because that screen specifically says not to do it. But I don't think I have a choice in the matter, because it's still stuck on that screen. I'll be reporting back with good news I hope.

Ok what I did is keep the phone plugged in, and held the power button for 5-10 seconds. It rebooted normally, so I can use my phone again.
Thanks for you help!

Roolio said:
Ok what I did is keep the phone plugged in, and held the power button for 5-10 seconds. It rebooted normally, so I can use my phone again.
Thanks for you help!
Click to expand...
Click to collapse
Your phone went to download mode. It is used for flash firmwares with lg flashtool
Sent from my Nexus 5 using xda app-developers app

bitdomo said:
Your phone went to download mode. It is used for flash firmwares with lg flashtool
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
I wonder why that happened though. Did I accidentally hold a button while powering on the phone? Or just a random glitch..

Roolio said:
I wonder why that happened though. Did I accidentally hold a button while powering on the phone? Or just a random glitch..
Click to expand...
Click to collapse
Haha yeah, same thing just happened to me. I has holding the power button to turn it on, but hit the up volume by accident too and it initiated the Firmware Update mode, just as you described.

right
Roolio said:
Ok what I did is keep the phone plugged in, and held the power button for 5-10 seconds. It rebooted normally, so I can use my phone again.
Thanks for you help!
Click to expand...
Click to collapse
i did the same way and it works
我是是长按电源+声音,然后就自动关机-开启,然后就正常进入系统了。

Reporting
Reporting same issue and 10 sec. power key pressing , solved the poblem.

errors
id upgrade to 4.4.4 dont go past it seems lilipop has alot bugs and up u update u have alot double apps installed even after formating the cache and data reset full firmware updates need to clean it up but even then still has probs just not as bad wish the updates would hurry

HolyHoundz said:
id upgrade to 4.4.4 dont go past it seems lilipop has alot bugs and up u update u have alot double apps installed even after formating the cache and data reset full firmware updates need to clean it up but even then still has probs just not as bad wish the updates would hurry
Click to expand...
Click to collapse
Why. Did. You. Post. Here.
This thread is a no-activity, year old thread.
I have no issues running Lollipop today.

scared
Roolio said:
I'm scared to do it because that screen specifically says not to do it. But I don't think I have a choice in the matter, because it's still stuck on that screen. I'll be reporting back with good news I hope.
Click to expand...
Click to collapse
I have done all that but it just gets stuck on the black background with Google on it.

My phone did the same thing, and it said keep connected to power so i unplugged it and then tried holding the power button but nothing happened. eventually my phone died again and now when i plug it in the little notification light is flashing red. what do i do?

The red flashing light is a dead battery. Recharge it.

Roolio said:
Ok what I did is keep the phone plugged in, and held the power button for 5-10 seconds. It rebooted normally, so I can use my phone again.
Thanks for you help!
Click to expand...
Click to collapse
this happens to my nexus 5x after downgrade from N to MM. thank you buddy

Roolio said:
Hi all, I'm experiencing a problem with my nexus 5 at the moment.
I was using it until the battery got to 1%, then I turned off the screen and plugged it into the charger. But apparantly I was too late because the phone was turned off, so I turned it on.
After the google logo a firmware update screen appears. At the top it says Firmware Update, and below an USB-logo it says: "Do not unplug the USB connection until the progress is complete". Below that there's a progress bar, and below that there's a square/box with 'B1' in it.
I have no idea why my phone wants to update. I'm running 4.4.2 completely stock android, not rooted. No images of ROMs or stuff like that anywhere on my phone. It's still on 0%, and has been for the last 20 minutes. (at first I thought it might be waiting for a minimal battery charge to perform the update but you'd think it would be enough by now).
Does anyone know what this is or how to fix this?
I'll see if I can revive my old phone to make a picture of the screen
Click to expand...
Click to collapse
if it was in update mode and it shut down you will have to flash the ota full firmware install to fix it remember to format all then format data again after install to clean it up then u should be good

The same issue with no clue so far!
Hi, I'm getting the same problem .
But it didn't work even after trying all the tips you all already mentioned in the comments. I don't know what to do ! Should I flash an ota again ? and about my data I have inside the current version ? any tips to restore them ?
Thanks

hi everyone i need your help i mistake firmware for my phone nexus x5 h791 it is 16 GB but i was flash to 32 GB after died

Related

[Q] Some really weird problem over here.

Once, i was halfway using whatsapp then phone turned off automatically, when I turn it back on i was able to boot up past the bootscreen until i got this: Refer to Picture 003.jpg
Then I did a complete reset via CWM. I even installed CNA 3.6.6 (I was using 3.5.0 before this)
Still no avail, do I've decided to flash back to 4.0.4 to see whether things are working out or not.
I did it via fastboot.
Same thing.
What could be the problem?
Do take note that even though in the picture I'm booting it up in safe mode but still no avail for normal mode.
And, when I'm charging my phone with the power switched off I'm getting this: Refer to Picture 004.jpg
Supposedly it's a battery icon that indicates charging activity but I'm getting a battery icon with (blinking) exclamation mark.
What's wrong?
Try a new battery
Sent from my Nexus S using xda premium
jayjay3333 said:
Try a new battery
Sent from my Nexus S using xda premium
Click to expand...
Click to collapse
Gonna try it soon as soon as my friend is with me. Anyways, the picture I've attached shows the shutting down popup.
When it first occured(and for the next few times)it's without the popup and i can't even pull down my notifications window. BUT the 4 buttons worked. they responded by vibrating.
zennasyndroxx said:
Gonna try it soon as soon as my friend is with me. Anyways, the picture I've attached shows the shutting down popup.
When it first occured(and for the next few times)it's without the popup and i can't even pull down my notifications window. BUT the 4 buttons worked. they responded by vibrating.
Click to expand...
Click to collapse
its a battery issue for sure
or maybe your usb is broken, but i dont think so
Cascabreu said:
its a battery issue for sure
or maybe your usb is broken, but i dont think so
Click to expand...
Click to collapse
warning! TL; DR post about what happened to my phone.
I've left my phone (accidentally) under heavy rain for almost an hour.
By the time I got my phone back it's still working, but with a (kinda) faulty loudspeaker.
Others went a-okay.
I turned off and let it stay put for everything inside to dry up then charge. Realized that I can't charge at all. I can't even connect to computer or whatnot. So I brought it to a service center. They told me it's mobo issue and I've decided not to fix it (cause my warranty's over)
That day when I brought it back from service center, miraculously I can charge my phone! was happy at first then I kept on charging. Then story continues as first post.
same thing here!
zennasyndroxx said:
warning! TL; DR post about what happened to my phone.
I've left my phone (accidentally) under heavy rain for almost an hour.
By the time I got my phone back it's still working, but with a (kinda) faulty loudspeaker.
Others went a-okay.
I turned off and let it stay put for everything inside to dry up then charge. Realized that I can't charge at all. I can't even connect to computer or whatnot. So I brought it to a service center. They told me it's mobo issue and I've decided not to fix it (cause my warranty's over)
That day when I brought it back from service center, miraculously I can charge my phone! was happy at first then I kept on charging. Then story continues as first post.
Click to expand...
Click to collapse
i bought my nexus from a man for 25$ because it wasnt able to charge and when u turned it on it just went stuck on the motion starting picture.
so i went to a technician and he told me to buy the usb port , i found the original port for nexus s on ebay, so he fixed it...
since then i am able to charge it (with a exclamation sign if its off) and i have even intalled every rom i have found here, via odin/fastboot/CWM, etc. but nothing... so it keeps on stucked on the starting picture, sometimes just SOMETIMES it went up like yours, *going up and saying/showing Android System icon, batterymetter on the upper part of the screen, middle screen; saying power off, shutting down, after some secs, vibrates and goes OFF.
only with slimbeam i got that behavior always turn it on.
p.s. the USB port was unable because phone have been wet (from the other owner hands)...
one thing, make sure the battery contact points are clean i know its dumb but it could help
Still the same.
qaz2453 said:
one thing, make sure the battery contact points are clean i know its dumb but it could help
Click to expand...
Click to collapse
Still the same thing. Then I left my phone unattended for a day.
It's back up and running after I turned it back on.
Then the same thing happened again. But I just left my phone idle.
Man what's wrong
dude, tell me something...
zennasyndroxx said:
Still the same thing. Then I left my phone unattended for a day.
It's back up and running after I turned it back on.
Then the same thing happened again. But I just left my phone idle.
Man what's wrong
Click to expand...
Click to collapse
man, anything new?
i would like to know how to install EVERYSINGLE THING on the nexus s, i mean like a stock boot or fastboot, or a new BIOS..
help me over here ! please. i would be pleased,
Nexus S i9023 Android 4.1.2 Update
Yesterday i got OTA update 4.1.2 in my Nexus S i9023 in India. But after restarting the system for installation for some reason the update was not done. After hard booting the device when it logs on, it was showing 4.1.1. But when i am checking whether any system update is there, it is showing no update. How to get it again ????

Moto G won't turn on :(

Hey guys, something happened to my Moto G this morning and now it won't turn on. This has happened to me previously as well where the battery drained and charging it sorted the problem out.
But this time the battery was fully charged and now it won't turn on, neither does the screen light up when I connect it to the charger (with the 0% battery logo).
Something to note - I got an update from the play store for Motorola Boot Services. My phone restarted once and showed me the new boot animation (World Cup). Then it just went dead. Not sure if this has to do something with it.
I was running stock with an unlocked bootloader, root and twrp. XT1033 dual SIM.
Any suggestions will be appreciated. Any way to at least get the phone back to stock so I can take it back to Motorola.
fab0004 said:
Hey guys, something happened to my Moto G this morning and now it won't turn on. This has happened to me previously as well where the battery drained and charging it sorted the problem out.
But this time the battery was fully charged and now it won't turn on, neither does the screen light up when I connect it to the charger (with the 0% battery logo).
Something to note - I got an update from the play store for Motorola Boot Services. My phone restarted once and showed me the new boot animation (World Cup). Then it just went dead. Not sure if this has to do something with it.
I was running stock with an unlocked bootloader, root and twrp. XT1033 dual SIM.
Any suggestions will be appreciated. Any way to at least get the phone back to stock so I can take it back to Motorola.
Click to expand...
Click to collapse
if u have a custom recovery u cant do system update.
i dont have your phone but remember this.
motorola release update throught playstore?
another thing could be a battery problem but idk
no recovery?no fastboot?nothing boot?
AXD96 said:
if u have a custom recovery u cant do system update.
i dont have your phone but remember this.
motorola release update throught playstore?
another thing could be a battery problem but idk
no recovery?no fastboot?nothing boot?
Click to expand...
Click to collapse
The phone just won't turn on. Not even bootloader mode. Strangely the phone feels warm as if it is being used. I'm going to let it stay and hopefully it will completely drain out and then I'll try charging it.
fab0004 said:
The phone just won't turn on. Not even bootloader mode. Strangely the phone feels warm as if it is being used. I'm going to let it stay and hopefully it will completely drain out and then I'll try charging it.
Click to expand...
Click to collapse
Try to press the power button for 120 sec, it should boot up.
Azarielz said:
Try to press the power button for 120 sec, it should boot up.
Click to expand...
Click to collapse
Tried it. No luck. Thanks. Just wished the battery was removable:crying:
fab0004 said:
Tried it. No luck. Thanks. Just wished the battery was removable:crying:
Click to expand...
Click to collapse
Try again, with the device connected to the charger. This should perform a reset and a force boot, so it's just like removing the battery, If no luck, try to recover your bootloader by following this guide: http://forum.xda-developers.com/showthread.php?t=2623587
Press power and volume down keys for about 30-45 seconds and then release. This will turn of the device and then reboot to bootloader automatically. If this doesnt work, it should be a problem with the screen.
I've updated my boot services today and it didn't cause any trouble so far.
My advice is to leave it for few hours on the charger if it's really showing the charging picture and it shows 0% there.

[Q] Reboot loop and empty battery (brand new opo)

Guys
I'm sorry to have to post another one about reboot loop but I cannot make any sense out of what's posted before me, or at least in my situation. So here you go :
I got my brand new phone 4 days ago
updated to 4.4.4
installed my usual apps (nothing dodgy)
Nothing else. All worked fine
Last night I leave my phone in plane mode and charged at 70%.
This morning ... I press the power button once as usual and find my phone totally discharged
So plug the original charger and...
it goes in non stop reboot loop
(sometimes I see like "battery discharged" in red for a split second)
not taking any charge : I leave it like this for an hour connected to OPO charger but not green LED and same problem
I tried all the power down + power tricks withouth success, probably because the battery is at 0%.
I don't even believe I can achieve anything via a PC console for the exact same reason ...
If nothing else I'll have to file an RMA.
Please let me have your honest opinion...
Thanks in advance for your time and support
BC
Oct 24th 2014
Leave it plugged in for an entire day, don't touch it during that time, then try again.
Transmitted via Bacon
Yeah happened to me too when it got completely discharged. Just leave it for a while and try putting it in recovery so it doesn't vibrate all the time.
Sent from my One Plus One
timmaaa said:
Leave it plugged in for an entire day, don't touch it during that time, then try again.
Transmitted via Bacon
Click to expand...
Click to collapse
I'm currently doing this, but no green led and charger remains cold ... I think the battery is not charging.
Verdic later today... thanks
Thymo said:
Yeah happened to me too when it got completely discharged. Just leave it for a while and try putting it in recovery so it doesn't vibrate all the time.
Sent from my One Plus One
Click to expand...
Click to collapse
I could only manage to stop the reboot loop AND be connected to the charger by hitting (Power + Vol UP). But of course there is nothing on screen.
So I just left it like this since last night and for the whole day today, following the previous advice posted here.
Thanks
PS :I filed a ticket with One Plus AND a claim with Paypal. This is totally abnormal
BRICOR said:
I'm currently doing this, but no green led and charger remains cold ... I think the battery is not charging.
Verdic later today... thanks
Click to expand...
Click to collapse
Have you connected it to a PC yet? See what it shows up as (if anything) in Device Manager.
timmaaa said:
Have you connected it to a PC yet? See what it shows up as (if anything) in Device Manager.
Click to expand...
Click to collapse
Hi Timmaaa,
I tried this of course and the opo screen shows a red message for a second: "battery too low (0%) to communicate via USB" or something like this.
Hence my post, actually...
Thanks
BC

[Q] Nexus 5 constantlly turning on and off

For quite a long time I did not make any change on Nexus ROM or applications, but yesterday my Nexus turns off while I was web browsing. I tried to turn it on but it refuses. It is only possible with USB cable plugged in, but then it constantly turns on for 1 second and then turns off, and this is going in endless loop as soon as USB cable is plugged in. But with unplugged cable NEXUS can not be powered on.
The video can be seen on this link
https://www.dropbox.com/s/cvyxii4ctm4aqgu/VID_20141110_190522.mp4?dl=0
Yesterday I somehow manage to get in recovery mode and I wipe cache and Nexus boot ROM, but after 30 minutes of usage it again turns of by itself. After that for more than 100 times I tried to get to recovery mode but I could not.
So, I think that my only chance to wipe cache and put new ROM is through ADB. But I do know how to do that. Can anyone help me?
P.S. I both my NEXUS in US, but I live in Croatia (EU) and Google tells that they can not make exchange for other NEXUS (although my phone is under warranty) because they can only do that for postal address inside US. Because I do not live there and any of my friends or relative will travel in US soon my only way to get my NEXUS working is through ADB.
sounds as your power button is "stuck'.
Try the LG RMA. Worked for me here in Belgium
brom25 said:
Try the LG RMA. Worked for me here in Belgium
Click to expand...
Click to collapse
Where did you both your Nexus, and in which country did you send RMA request?
DTFuser said:
For quite a long time I did not make any change on Nexus ROM or applications, but yesterday my Nexus turns off while I was web browsing. I tried to turn it on but it refuses. It is only possible with USB cable plugged in, but then it constantly turns on for 1 second and then turns off, and this is going in endless loop as soon as USB cable is plugged in. But with unplugged cable NEXUS can not be powered on.
The video can be seen on this link
https://www.dropbox.com/s/cvyxii4ctm4aqgu/VID_20141110_190522.mp4?dl=0
Yesterday I somehow manage to get in recovery mode and I wipe cache and Nexus boot ROM, but after 30 minutes of usage it again turns of by itself. After that for more than 100 times I tried to get to recovery mode but I could not.
So, I think that my only chance to wipe cache and put new ROM is through ADB. But I do know how to do that. Can anyone help me?
P.S. I both my NEXUS in US, but I live in Croatia (EU) and Google tells that they can not make exchange for other NEXUS (although my phone is under warranty) because they can only do that for postal address inside US. Because I do not live there and any of my friends or relative will travel in US soon my only way to get my NEXUS working is through ADB.
Click to expand...
Click to collapse
Shake your phone vigorously for a minute, I've been using that as a temp fix for a dodgy power button exactly as you've described
topgeardave said:
Shake your phone vigorously for a minute, I've been using that as a temp fix for a dodgy power button exactly as you've described
Click to expand...
Click to collapse
And what you did after shaking? I try but I did not helped.
DTFuser said:
And what you did after shaking? I try but I did not helped.
Click to expand...
Click to collapse
It usually helps the button back out again, I think you should RMA to LG, I'm sure they're worldwide. You could always open up the phone and try unsticking the power button if you can't be bothered sending it back.
topgeardave said:
It usually helps the button back out again, I think you should RMA to LG, I'm sure they're worldwide. You could always open up the phone and try unsticking the power button if you can't be bothered sending it back.
Click to expand...
Click to collapse
Power button is not what cause the problem. I found many reports about the same problem, like on this page
http://www.reddit.com/r/Nexus5/comments/29tr5n/nexus_5_wont_turn_on_google_screen_keeps_flashing/
but nothing which I tried did not helped. But certainly power button is not causing the problem.
When the problem appears for the first time I manage to get into recovery and wipe cache, and after that phone booted ROM. After 30 minutes of working phone turns off and now I'm not able to get even into recovery.
DTFuser said:
Power button is not what cause the problem. I found many reports about the same problem, like on this page
http://www.reddit.com/r/Nexus5/comments/29tr5n/nexus_5_wont_turn_on_google_screen_keeps_flashing/
but nothing which I tried did not helped. But certainly power button is not causing the problem.
When the problem appears for the first time I manage to get into recovery and wipe cache, and after that phone booted ROM. After 30 minutes ow working phone turns off and now I'm not able to get even into recovery.
Click to expand...
Click to collapse
Ah damn, sorry to hear mate. Go to LG, only solution you have left.
im in the same boat my phone was just working for the past since i had it and now just like 20 minutes ago it just shut off and now doing the constant turning on and off crap
and im rooted with the latest build from pac-man (a clean install), cant even get into the fast boot and recovery to recover to stock since its doing this bootloop thing
any more help would be amazing
Edited - problem fixed it was something up with the power button, got a couple hard wacks and it booted up perfect
meechieballer said:
im in the same boat my phone was just working for the past since i had it and now just like 20 minutes ago it just shut off and now doing the constant turning on and off crap
and im rooted with the latest build from pac-man (a clean install), cant even get into the fast boot and recovery to recover to stock since its doing this bootloop thing
any more help would be amazing
Edited - problem fixed it was something up with the power button, got a couple hard wacks and it booted up perfect
Click to expand...
Click to collapse
So, since shaking, hard wacks, and anyting physical did not helped after your post I dismantle my phone and without back plate and upper plate on chips my phone works perfectly. So it seems that upper plate which covers chips is the cause of the problem.
For me, not even disassembling has helped, so I bought another motherboard and put it into my phone.
Dancsi said:
For me, not even disassembling has helped, so I bought another motherboard and put it into my phone.
Click to expand...
Click to collapse
the problem occured and i found what it was my power button it wasnt staying in place like its tilting so now i got to buy a new button for it :/
As far as I remember, the button is soldered to the board, and can not be bought separately. I know the second thing for sure, since I was also only searching for a separate button in the beginning...

blocked on black screen

Hello,
Ive tried to look for a similar situation in other thread but each case is different so i open a new one.
This morning, when i took my idol 3 the screen did not switch off when pressing power button. I thought it was battery but when i plugged charger,nothing happened except the led is on continuously. I kept power button pressed for 10 seconds. The phone vibrates shortly but still a black screen, no sound and no reaction from the touch panel. Power+vol+ did not led me to my twrp recovery. What can i do now to get it work again? The phone is rooted with Rom Eu 4.2 from murigny64 and it is the first time i encounter this issu. Thanks in advance for helping me
Tonight i disconnected the battery for about 30min then connect it again. Then i tried to start in recovery: Just a vibration but no display and no sound. I unplugged/plugged the battery again and try to start. Same problem. What the hell could happen? Maybe a deffective hardware
Insist on boot ( normal or in to recovery with vol + and power).
That is a hardware brick.
Happened to me to some times, insist, it will unbrick
persona78 said:
Insist on boot ( normal or in to recovery with vol + and power).
That is a hardware brick.
Happened to me to some times, insist, it will unbrick
Click to expand...
Click to collapse
Hopelessly i tried to restart several times before you post your message. But im gonna try again.
I charged the phone all the night but nothing better and the phone is not detected on pc so no adb action possible.
Maybe the battery is dead...
nigloud said:
Hopelessly i tried to restart several times before you post your message. But im gonna try again.
I charged the phone all the night but nothing better and the phone is not detected on pc so no adb action possible.
Maybe the battery is dead...
Click to expand...
Click to collapse
Can be, can be to... To bad if is battery.
But still trying to boot, is very difficult to.
.
thank you for advise but it's still not working. I spend about 30 minutes trying different combination of button: power pressed until it vibrate, power+vol up, power+vol down, power+vol up & down, discontinuous press of power with charger and no charger....and so on. Its a complete failure.
If it is the battery, there was no sign of weakness before (short life, random shutoff, ....) . It happen suddenly: I lock my screen before sleeping and the next morning no way to switch it on again.
I thought I would avoid problems for long with a twrp recovery, a backup and adb tools on my pc.....but for hardware issues its useless.
How can I be sure it is battery before purchasing another one ?
nigloud said:
How can I be sure it is battery before purchasing another one ?
Click to expand...
Click to collapse
There is also possibility that your screen has been broken
Sent from my 6045I using Tapatalk
belkoo said:
There is also possibility that your screen has been broken
Sent from my 6045I using Tapatalk
Click to expand...
Click to collapse
If it was the screen the touch panel would work and i could sense vibration when typing the pin code no?
The led bright continuously when i plug instead of flashing slowly as it used to do when charging. That why i think its battery.
...and when i start in recovery the phone is not detected on my pc
That's hardware brick. Don't give up, try to boot, normally or in recovery, keep trying it will boot.
Have you tried to open the phone and disconnect battery? Custom ROMs made me similar issue a few times.
jani0417 said:
Have you tried to open the phone and disconnect battery? Custom ROMs made me similar issue a few times.
Click to expand...
Click to collapse
Wtf idol 3 has non removable battery haha
Sent from my 6045I using Tapatalk
belkoo said:
Wtf idol 3 has non removable battery haha
Sent from my 6045I using Tapatalk
Click to expand...
Click to collapse
Therefore the back can be dismantle and we can access battery and that s what i did.
Yes i disconnected it for several hours and pluged it again but it gave me the same result. And now it doesnt vibrate anymore when i keep the power button pressed a while.
I purchased a battery on internet and im waiting for delivery to test if im right or not. Il feedback about the test.
Anyway its nice from you to look for any solution. Thanks
nigloud said:
Therefore the back can be dismantle and we can access battery and that s what i did.
Yes i disconnected it for several hours and pluged it again but it gave me the same result. And now it doesnt vibrate anymore when i keep the power button pressed a while.
I purchased a battery on internet and im waiting for delivery to test if im right or not. Il feedback about the test.
Anyway its nice from you to look for any solution. Thanks
Click to expand...
Click to collapse
I guess you did everything properly, so just one thing: at first time when I did this, I choosed the wrong cable (which didn't 'reset' the phone), so I hope you pulled both out.
jani0417 said:
I guess you did everything properly, so just one thing: at first time when I did this, I choosed the wrong cable (which didn't 'reset' the phone), so I hope you pulled both out.
Click to expand...
Click to collapse
I think i choose the good connection: This is the one over the battery with 6 wires: 2 red, 2 white and 1 black (see picture attached). I just left it with a small screwdriver to disconnect.
nigloud said:
I think i choose the good connection: This is the one over the battery with 6 wires: 2 red, 2 white and 1 black (see picture attached). I just left it with a small screwdriver to disconnect.
Click to expand...
Click to collapse
Yep, that's it
Hello,
I received the new battery today.
So i unpacked it, i unplugged the old one and plugged the new one ...and guess what happened......the same bevahiour as with the old battery: when i press the button power, it vibrate but it doesnt start neither in recovery nor in normal mode.
I just precise that the new battery is charged at 50%........:crying:
So the problem is not the battery but it was the only thing i could test by myself before sending the phone to alcatel for repair.
Im still wondering what could happen to my idol 3: It had been woking perfectly for months and one morning with no warning, it refuse to switch on. Ok sorry for annoying us and hope it wont happen with yours.
I hope alacatel will apply the guarantee although the phone is rooted and bootloader unlocked....because its a hardware issue i think.
Hello,
Just to conclude. The phone got back from repair after 10 days. They have changed motherboard, battery and also the back that was damaged. Its a brand new phone .

Categories

Resources