[Q] Has anyone had their glass on the back become unglued? - Xperia Z3 Q&A, Help & Troubleshooting

I got my Xperia Z3 (T-Mobile variant) on 10/22, but had to send it back the next day due to the bottom right corner of the back glass coming unglued and popping up about 1mm. Has anyone else had any issues with this? Does it affect the water tightness of the phone? My new one will be here today and I'm hoping it was just a rare defect.

Xernoth said:
...popping up about 1cm....
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You're kidding, aren't you?! Pictures please, else it didn't happen.

sxtester said:
You're kidding, aren't you?! Pictures please, else it didn't happen.
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Oops, guess I need to read what I actually type better. Meant about 1mm (above the inlay of the glass). Unfortunately I don't have pictures, and I've already sent it back.

I also have this, but on the bottom left corner of the back. It's really really tiny tho.

Related

[Q] something rattling inside my transformer!!!!

just been using google skymap and I've noticed there is something rattling inside my transformer!!!!!!
is the back removable? anyone spotted a way something could have got inside? or is it something broken inside?????
its not been dropped or anything ........ and I've only just started noticing the noise .....
you sure it isn't edge creak? if it really is ratteling return it.
not a creak. something moves inside the unit from one end to the other. only started tonight. thing is I have no light bleed no sharp edges ....... don't know if its just something got in through a gap somewhere or something snapped off inside
My opinion would be return it, sure it could be harmless but it's still a faulty product. It could also **** up your device later on or be a sign of more ominous things.
I know you are right .... but I bought it from comet and it took long enough to arrive so god knows how long a replacement will take
and sods law ill get light bleed or gaps or sharp edges next time
ill ring comet tomorrow
wilbur-force said:
just been using google skymap and I've noticed there is something rattling inside my transformer!!!!!!
is the back removable? anyone spotted a way something could have got inside? or is it something broken inside?????
its not been dropped or anything ........ and I've only just started noticing the noise .....
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If you enable and disable the camera it makes a sound. Try activating camera ....is that the same noise you hear?
wilbur-force said:
just been using google skymap and I've noticed there is something rattling inside my transformer!!!!!!
is the back removable? anyone spotted a way something could have got inside? or is it something broken inside?????
its not been dropped or anything ........ and I've only just started noticing the noise .....
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Click to collapse
If you enable and disable the camera it makes a sound. Try activating camera ....is that the same noise you hear?
I know there are 2 openings right under the LCD itself cover. On the left hand side there is tow half inch hole under the LCD, if you take a piec of paper and insert it at the left hand edge and sort of drag it down...you'll know where the gaps are, but this is too small for anything to go through...maybe these are air vents.
its not the camera. I'm sat here web browsing and if I rotate landscape and portrait it hear something moving.
not sure I follow what you mean about the holes. wondering if something has got in through the keyboard dock points???
It's probably baby teeth. I hear they're good luck.
stuntdouble said:
It's probably baby teeth. I hear they're good luck.
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Or the hamster fell out of the wheel
Sounds like another asus QC story, i wonder what crazy stories will come next?
Good luck with getting it resolved.
Photo cameras have mechanical orientation sensors that are making a noise when going from landscape to portrait but they are very quiet and I doubt they are used in phones and tablets which have accelerometers.
this was something definitely moving about..... ie traveling the length and width of the unit.
its stopped now though so I haven't got a hope in hell of persuading comet that "my unit was rattling, honest! "
don't worry about persuading comet...just give them a call and they'll replace it...
I asked for a replacement yesterday..and I believe the support guy had no idea what a light bleed is, and he tole me parcelforce will come my home with a new TF on Monday..
damn.... after a week of no rattling its started again. I'm convinced its just a fragment of plastic or something and apart from that the unit is perfect .... no light bleed or dead pixels or dust ....
do I risk exchanging?
I wonder how easy it is to get the back off?
wilbur-force said:
damn.... after a week of no rattling its started again. I'm convinced its just a fragment of plastic or something and apart from that the unit is perfect .... no light bleed or dead pixels or dust ....
do I risk exchanging?
I wonder how easy it is to get the back off?
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Click to collapse
You might try a magnet and see if you can move the fragment within the case. Of course, it could use aluminum screws but metal will have more mass than plastic. If it tends to roll easily, I would suspect a metal fragment.
levenite said:
You might try a magnet and see if you can move the fragment within the case. Of course, it could use aluminum screws but metal will have more mass than plastic. If it tends to roll easily, I would suspect a metal fragment.
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That's a good way to screw up other components inside your device. I wouldnt do that if I were you.
lol, no, i think i will avoid the magnets thanks
.... sent from my shiny new keyboard that arrived this afternoon by the way

[Q] Screen (not glass) broken, any ideas?

Hi!
Hope this is the correct forum to post.
My N5 broke while lying in my jeans on the bathroom floor. The glass itself seems whole, but the display is completely garbled. I've attached a picture.
Have anyone here experienced something like this? Is there any hope of fixing it?
Thanks!
Kongk said:
Hi!
Hope this is the correct forum to post.
My N5 broke while lying in my jeans on the bathroom floor. The glass itself seems whole, but the display is completely garbled. I've attached a picture.
Have anyone here experienced something like this? Is there any hope of fixing it?
Thanks!
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I would like to tell you to flash a kernel or something, but you really know what the solution is. A new display form ebay or send it to LG but they will charge around 200 to do it.
Yeah, I was pretty sure where this is going but, I had a faint hope that this eas something quite small, like a loose connector it was easy to replace or reconnect.
Well, well. Thanks, anyhow.
Kongk said:
Yeah, I was pretty sure where this is going but, I had a faint hope that this eas something quite small, like a loose connector it was easy to replace or reconnect.
Well, well. Thanks, anyhow.
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Yep those curved lines from left-right and the black spot above the orange lightning say it all, sadly
That would make a really cool wallpaper though!! :laugh:

Can nylon corners be replaced?

Hi all,
Do you know if you can replace the nylon corners on the Z3? Dropped it on the corner and got a nasty ding, but rest of phone is perfect, just the corner is damaged. Don't mind paying Sony to do it, as long as it's not so expensive. Just not sure if it's possible.
Thanks!
cwk204 said:
Hi all,
Do you know if you can replace the nylon corners on the Z3? Dropped it on the corner and got a nasty ding, but rest of phone is perfect, just the corner is damaged. Don't mind paying Sony to do it, as long as it's not so expensive. Just not sure if it's possible.
Thanks!
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I am imterested in this as well. If anyone has any info
Up
I dropped my phone and also would want to know where to have these replaced.
They can be replaced.
So... Is it Sony that can replace them? I have a small dent in one corner. Anyone know where the phone is sealed? I would guess it is behind the nyloncorner as it is ment to take off for the fall?
Also curious. I dropped my phone onto a hardwood floor from 3,5 meters. Phone is fine but one corner has a crack on it. It´s barely visible but dont think it will take many more drops so this subject might come important for me.
What are you guys doing to drop your phones?
stifferthanyou said:
Also curious. I dropped my phone onto a hardwood floor from 3,5 meters. Phone is fine but one corner has a crack on it. It´s barely visible but dont think it will take many more drops so this subject might come important for me.
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Other people write about droping the phone from 20cm and the screen cracked.
How in the world did your phone survive this?!?!?!
I guess the wooden floor was soft enough and rest was pure luck. Only the flaps opened and phone rebooted itself. I left the phone on a flat balcony railing and a minute later it dropped on its own because it is so slippery.
Btw it´s not the only time i dropped this phone on a wooden floor from hights more than 1 meter without any cases or covers. Durable phone.
Mine slid off a soft surface onto a tile counter top no more than 5cm, and the screen shattered. I can't say I agree that the phone is durable.
Id love to see some photos of drop damage. Do the nylon corners work as intended?
It is becoming clear that the Z3 is a phone you do not want to drop without a case on.
sunoryjim said:
It is becoming clear that the Z3 is a phone you do not want to drop without a case on.
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Isn't that true for all phones right now ?
Anyway, @op, could you provide pics of the affected area ? I'm curious to see how the nylon corners dealt with the damage, as Sony is advertising them as the saviour of Z3 in case you drop it.
Akiainavas said:
Isn't that true for all phones right now ?
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Basically.. Although the Z3 has two pieces of glass, so the chances of one of them shattering is higher.
It's all about how lucky, or un-lucky you are on how it lands.
The days of Nokia 3310 are gone, only flagship phone that can really take a beating is the HTC One because of the speaker frames buffering the glass, so even corner impacts don't damage the screen.
So, anyone who actually had the corners on the phone replaced? Roughly how much did you pay?
One of my corners cracked after a drop yesterday, and the phone looks hideous now...
I must say that unlike what seems like most people experienced, I find the phone to be very durable.
I've dropped it several times from roughly 1-1,5 meters height, and only this one time any damage appeared - and it did not spread anywhere else than the corner.
I've attached pictures of the damage if anyone is interested. (Sorry for the extremely poor quality, apart from my phone I only have a ****ty webcam as camera...)
Akiainavas said:
Isn't that true for all phones right now ?
Anyway, @op, could you provide pics of the affected area ? I'm curious to see how the nylon corners dealt with the damage, as Sony is advertising them as the saviour of Z3 in case you drop it.
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Where do you see Sony advertising the nylon corners for stopping damages? I would imagine rubber would help more than these hard nylon corners.
Did 1 of u manage to repair ? dent mine the same
Hello. Anyone has experience on the fix? A Taiwanese forum mentioned Sony replacement for NTD 5150 (about USD 165) as Sony representative said "the nylon caps are together with the screen/frame so everything has to be replaced". Ridiculous I would say.
Mine was more abrupt because it just slipped off the phone when I picked my phone up from sofa. Don't know if previous damage would have loosen it.
Does that affect waterproofing as well? My pressure test still positive though. Maybe I can just use super glue. Hmm. Update me please!
cheeyeen said:
Hello. Anyone has experience on the fix? A Taiwanese forum mentioned Sony replacement for NTD 5150 (about USD 165) as Sony representative said "the nylon caps are together with the screen/frame so everything has to be replaced". Ridiculous I would say.
Mine was more abrupt because it just slipped off the phone when I picked my phone up from sofa. Don't know if previous damage would have loosen it.
Does that affect waterproofing as well? My pressure test still positive though. Maybe I can just use super glue. Hmm. Update me please!
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What previous damage?

LG V10 Dent

Is it just me or has any one else noticed the dent in the top right corner? There is one in the top left corner but less noticeable.
Post a picture please.
moereese said:
Is it just me or has any one else noticed the dent in the top right corner? There is one in the top left corner but less noticeable.
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Sorry, but it's just you.
No dents at all, smooth clean lines no matter what angle I look at it.
Yeah no issues here with what appears to be dents. Sure you didn't drop ?
Sent from my non-Mega loved v10 H901.
moereese said:
Is it just me or has any one else noticed the dent in the top right corner? There is one in the top left corner but less noticeable.
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I have no dents...
BeameD From My LG V10... The one with the ALWAYS ON SCREEN... Watching me.. ?
alphahere said:
Post a picture please.
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This is the top right corner. It might just be my OCD but this is how it came never dropped or anything.
Mine has a dent as well
moereese said:
This is the top right corner. It might just be my OCD but this is how it came never dropped or anything.
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I assume you are talking about the gap between the metal rail and the upper bezel - That's definitely not there on my phone.
Big Boy Laroux said:
I assume you are talking about the gap between the metal rail and the upper bezel - That's definitely not there on my phone.
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I don't have that gap either.
Sent from my LG-H901 using Tapatalk
Big Boy Laroux said:
I assume you are talking about the gap between the metal rail and the upper bezel - That's definitely not there on my phone.
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Well i was refering to the indentation in the top but now that you point out that gap i think i will be exchanging this phone im still within my 14 days.
moereese said:
Well i was refering to the indentation in the top but now that you point out that gap i think i will be exchanging this phone im still within my 14 days.
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Yeah buddy that looks like crap.... I'd take that back... That's a very obvious defect.... Good eye!
Sent from my LG-H901 using XDA Free mobile app
moereese said:
Well i was refering to the indentation in the top but now that you point out that gap i think i will be exchanging this phone im still within my 14 days.
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I still don't see an indentation... But yeah, the gap is definitely not normal. I'd compare to floor model at the store. looks like maybe it was dropped or defect in materials?
I have that gap In the rail as well
Are you talking about the flat part on the metal rail, on some end, right near the corner, I have it, but I think it's more of a machine mode press.
About the gap, I have that but it's on the back, one side has no gap, whiles the other with a noticeable gap, I also think its the mode press, I have notice this during my purchased and I also check a few other, and most of them have it.
update: looking carefully, it's probably the battery cover on one side is slight short.
Gap
No gap
Dint
No dint
Manufacturing inconsistency is what you have OP. It happens, you could try calling your carrier and see if they will exchange. But it doesn't hamper the phone.
That's a shame. The exterior of my phone is put together with precision.
Lol both of mine were good
I too have that gap, upper right hand corner
yea it happends sometimes, I think u can exchange for a new one (if they have a perfect one)

Mark under screen.

I was wondering if anyone knows what this problem could be.
A mark has just appeared on my s8+ screen (left middle) and it appears to be under the glass. Surely something can't get inside a water & dust proof phone. Could it be some pixel issue? I guess I'll get to return it under warranty? Any ideas appreciated.
dwj said:
I was wondering if anyone knows what this problem could be.
A mark has just appeared on my s8+ screen (left middle) and it appears to be under the glass. Surely something can't get inside a water & dust proof phone. Could it be some pixel issue? I guess I'll get to return it under warranty? Any ideas appreciated.
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The mark, whatever it is, won't show up in a screenshot. You'll have to take a picture of your screen with another phone.
Ah, OK. Thanks. I'll do that then when I get a minute.
If it's dark and has a rainbow sheen to it, it could be the LCD has been damaged under the glass cover...
Took a screen photo which of course is not a good close up but gives an idea at least of what I am talking about. Reminds me of a dust mark on a dslr sensor but how anything could get into a sealed divide beats me.
dwj said:
Took a screen photo which of course is not a good close up but gives an idea at least of what I am talking about. Reminds me of a dust mark on a dslr sensor but how anything could get into a sealed divide beats me.
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Do you have a screen protector on the phone?
No, I don't use a screen protector. I've always been pretty careful with phones & never had a problem with scratches or anything. I use a case on this phone for the first time ever but only because I find it quite slippery.
dwj said:
No, I don't use a screen protector. I've always been pretty careful with phones & never had a problem with scratches or anything. I use a case on this phone for the first time ever but only because I find it quite slippery.
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I would send it back for replacement of repair then.
Ye, thanks. My thoughts too.
Mine did that.. got a new device
Sent from my SM-G955F using Tapatalk
mark on inside of glass
dwj said:
Ye, thanks. My thoughts too.
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same issue. What did you end up doing?
It was still under warranty so took it to Samsung shop & they replaced the whole screen for me. But not before they quizzed me about what I had being doing with it. I pointed out the pristine condition it was in so I clearly hadn't dropped it or anything & told them that EVEN Samsung products can malfunction. They reluctantly fixed it for me but the whole customer service experience made my blood boil.

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