Hello,
I bought a Moto G cellphone in Chile. Now I came to Canada and I bought a prepaid SIM card at Bell. The phone's asking for a "SIM network unlock PIN" - the cellphone was unlocked for all companies in Chile. I thought it was unlocked for every place in the world.
What can I do?
bump! does anyone knows how to fix?
What is your system version? Does it has the "utdms" on the system name? I think if it has that, it is network unlocked. Otherwise its networked locked.
That sounds more like the SIM you bought is locked with a PIN. I think the message is different if the phone is locked to a particular carrier. How many digits is it asking for? A SIM PIN is 4 digits, while a typical unlock code is 8 digits.
that's exactly what it asks me... no particular number or nothing.... i don't know what to do about it, i want to be able to talk in my phone!
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I've a Droid 2 Global purchased from a seller in US, which I'd like to use in India with a GSM SIM Card. It was used with Verizon Wireless and when I tried to use it, it requested for "SIM Network Unlock PIN". This sounded like the unlock code and I have entered the 8 digit unlock code he provided to me after contacting Verizon. But, when I enter the code to unlock the mobile, it says "Network Unlock Request unsuccessful" and prompts for "SIM Network Unlock PIN" again!
I've made sure the mode is GSM/UMTS (verified with Global also, though!) and tried with different GSM SIM cards. All those SIM cards work normally when used in other mobiles. I've tried contacting Verizon support 5 times, Motorola Support 2 times and my local GSM carrier support 3 times. It appears it was with Verizon. I've verified everytime that the IMEI of the phone and the Unlock code given to me match with the data they have! They wonder why this is not working, but they couldn't help.
I've tried installing custom ROMs too! The problem remains same! I've installed Radiocomm to see if I could try with the codes at "Subsidy Code" but it returns status as 00 (which means unlocked as per some other forums!!).
Can someone help me understand what exactly is going on with my D2G?
The unlock code for your device was changed at some point, or VZW's database information is invalid. It happens. In such cases the device is usually sent to VZW for a warranty claim (if you are a VZW customer).
Sadly, I am not a VZW customer. I live in India and planned to use it with my local GSM Carrier.
I've purchased unlock codes from some website too. They provided 2 codes which turned out to be useless. Is there a way we can bypass this from Radicomm?
No, there isn't.
Moderator Message
You need to take it to someplace you in your city, who can help you.. if you are in Delhi, you can take it gafar.
The thread is closed now!
I wanna know how i can do this and im not sure if its unlocking or not
I want to use this phone on straight talk but the phone is meant for Boost Mobile. Is there any way of making it so that I can make it work for straight talk?
Motorola MOTO G XT1031
What im really asking is Do i have to unlock the sim card or unlock the phone itself?
You have to unlock the phone.
You can ask Boost Mobile support for the unlock code. If you say you need it to be unlocked so that you can use a different carrier's sim when you travel outside the country, carriers usually give the code to you as long as you have owned the phone for more than six months. Otherwise, you can google for sites where you can buy the unlock code. Once you have the code, you have to follow instructions specific to your Motorola Moto G to enter it in. I googled and found this:
How to enter the unlock code:
1. Power on your phone with a non-accepted SIM card. A non-accepted SIM card is a SIM from another network provider, other than the network you originally bought your phone from.
2. Wait for your phone to read: “Enter unlock/ subsidy code” or “SIM Network Unlock PIN”.
3. Enter the unlock code
4. Your phone will read: “Unlock Successful”.
Once unlocked, you will be able to use any sim with this phone.
Also, this is not the same as unlocking your bootloader so do not get confused while Googling
i thought the unlock was applied to the Sim card?
No the unlock is applied to a phone.
For example, if you take this sim card and use it with any unlocked phone it will still work. So the sim is not locked, the phone is.
ishaang said:
No the unlock is applied to a phone.
For example, if you take this sim card and use it with any unlocked phone it will still work. So the sim is not locked, the phone is.
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OMG that clears up everything thanks man people have been confusing me so much lol
No problem dude! Good luck...
Hi guys.
I won a phone from Samsung in a event they were hosting in downtown toronto. It took them a while but I finally got the phone!!!
Unfortunately its locked to a network im not a customer with - Im on contract with another.
I've paid 3 seperate websites (Canada GSM, Cellunlocker.net, and Unlock Genius) but nobody can find the IMEI in their database! I paid the carrier its locked with - but even they couldnt find it!!!
Do i have a ghost phone? Is there anyway to unlock it other than the unlock code?
Thanks.
try http://www.fastgsm.com/en
Thanks Tomerbi for the advice, but I doubt they'll be able to find it considering 3 other websites couldnt (Paypal is having a field day, freezing the refunds as they come in).
What's the model number of the phone? For example mine is an international unlocked SM-G920F. Perhaps there is a region lock on it? The unlock sites can't do anything about that.
SM-G920W8 - Im using a sim from the appropriate region of the world, and briefly used a sim from the network it is locked to!
Looks like its a Canadian phone. And you're using it in Canada. Strange.
And when you put in the sim card for the network it is locked to that doesn't work either? Then what network were they expecting you to use it on when they gave it to you?
Its locked to Telus - Telus connections do work in the phone. Only type that do work. Just that nothing else does, and Telus doesnt have the IMEI in their database.
Does anyone know how to do this? have tested other stock version and lineage OS, yet ask me for the pin code.
This is for Argentina Movistar company.
The XT1527 is a Moto E 2nd Generation, but in this case it shouldn't matter...
If your device is carrier locked, meaning you insert a different carrier's SIM and it requests an unlock PIN, it must be unlocked either by paying a service for code (look online) or by the original carrier.
If you mean when you stick the correct SIM in it has a SIM PIN for security, you need to enter the PIN you setup for the SIM or go to your carrier and get the SIM replaced if you don't have it.
I've got a p40 pro (ELS-NX9) dual sim. I bought it off ebay reseller as sim unlocked and have used it on EE for over a year.
I am changing to the 3 network and their sim doesnt work - the phone asks for a sim unlock code. I rang EE and asked for a code to sim unlock, they said it would take a couple of days.
Today I got a message from them saying it is sim unlocked already.
Any ideas why the 3 sim doesnt work? Is there a way I can check?
I have both sims in the phone and tried them in opposite sides of the sim holder. The sim settings are fine. I have put google on it - would this make a difference? I dont want to go through the hassle of backing up everything again!!
madmackem said:
I've got a p40 pro (ELS-NX9) dual sim. I bought it off ebay reseller as sim unlocked and have used it on EE for over a year.
I am changing to the 3 network and their sim doesnt work - the phone asks for a sim unlock code. I rang EE and asked for a code to sim unlock, they said it would take a couple of days.
Today I got a message from them saying it is sim unlocked already.
Any ideas why the 3 sim doesnt work? Is there a way I can check?
I have both sims in the phone and tried them in opposite sides of the sim holder. The sim settings are fine. I have put google on it - would this make a difference? I dont want to go through the hassle of backing up everything again!!
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”The SIM card unlock code, is the PIN number that came by default on your SIM card or the SIM card PIN that you set yourself. The purpose of having a SIM PIN is if someone found your SIM card they would not be able to make a call or access the info on it without first entering your SIM card PIN number”
Should be written on the SIM- big sim holder Card. ( default could be 1234 or 0000)
badmania98 said:
The SIM card unlock code, is the PIN number that came by default on your SIM card or the SIM card PIN that you set yourself. The purpose of having a SIM PIN is if someone found your SIM card they would not be able to make a call or access the info on it without first entering your SIM card PIN number
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So why does my original EE sim work with no pin? The 3 sim is brand new and has no service, it arrived pre activated by 3, all I had to do is put it in the phone. I guess I should say network unlock instead of sim unlock?
madmackem said:
So why does my original EE sim work with no pin? The 3 sim is brand new and has no service, it arrived pre activated by 3, all I had to do is put it in the phone. I guess I should say network unlock instead of sim unlock?
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A brand new sim come with the PIN written as on image, by default. You can remove it, change it, but first of all you need to provide the PIN code on the first connection to have access on it. It doesn't care if it has service or not.
It is better to try that SIM card in other phone. Maybe this other phone will provide you the same request.
Also you can ask a SIM (3 network) from a friend that for sure has the PIN inactive to see if it works on your phone.
badmania98 said:
”The SIM card unlock code, is the PIN number that came by default on your SIM card or the SIM card PIN that you set yourself. The purpose of having a SIM PIN is if someone found your SIM card they would not be able to make a call or access the info on it without first entering your SIM card PIN number”
Should be written on the SIM- big sim holder Card. ( default could be 1234 or 0000)
View attachment 5424699
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Not in this case, the sim is pre-activated. It is a carrier code that is needed
I understand. It can be unlocked. I think it is not for free, but you will find solutions on-line or in service (not Huawei service).
EX: https://ministryofsolutions.com/huawei-sim-lock-network-lock-unlock-service
SIM network unlock NCK
I have an 18 month old P40 Pro and currently have the above error when putting in the unlock code. I obly have 4 attempts left. Please help. Thanks Paul
consumer.huawei.com
badmania98 said:
I understand. It can be unlocked. I think it is not for free, but you will find solutions on-line or in service (not Huawei service).
EX: https://ministryofsolutions.com/huawei-sim-lock-network-lock-unlock-service
SIM network unlock NCK
I have an 18 month old P40 Pro and currently have the above error when putting in the unlock code. I obly have 4 attempts left. Please help. Thanks Paul
consumer.huawei.com
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According to EE the phone is unlocked, according to 3 it isn't blacklisted, waiting for a new sim now to try again.
Ifr it is locked, it will be the first P40 Pro locked that I have ever heard.
I've had a reply from Huawei, It was sold to EE locked to their network. According to EE it is unlocked lol! Back to EE I go I guess