[Q] Help needed to unlock D2G - Droid 2 Global General

I've a Droid 2 Global purchased from a seller in US, which I'd like to use in India with a GSM SIM Card. It was used with Verizon Wireless and when I tried to use it, it requested for "SIM Network Unlock PIN". This sounded like the unlock code and I have entered the 8 digit unlock code he provided to me after contacting Verizon. But, when I enter the code to unlock the mobile, it says "Network Unlock Request unsuccessful" and prompts for "SIM Network Unlock PIN" again!
I've made sure the mode is GSM/UMTS (verified with Global also, though!) and tried with different GSM SIM cards. All those SIM cards work normally when used in other mobiles. I've tried contacting Verizon support 5 times, Motorola Support 2 times and my local GSM carrier support 3 times. It appears it was with Verizon. I've verified everytime that the IMEI of the phone and the Unlock code given to me match with the data they have! They wonder why this is not working, but they couldn't help.
I've tried installing custom ROMs too! The problem remains same! I've installed Radiocomm to see if I could try with the codes at "Subsidy Code" but it returns status as 00 (which means unlocked as per some other forums!!).
Can someone help me understand what exactly is going on with my D2G?

The unlock code for your device was changed at some point, or VZW's database information is invalid. It happens. In such cases the device is usually sent to VZW for a warranty claim (if you are a VZW customer).

Sadly, I am not a VZW customer. I live in India and planned to use it with my local GSM Carrier.
I've purchased unlock codes from some website too. They provided 2 codes which turned out to be useless. Is there a way we can bypass this from Radicomm?

No, there isn't.

Moderator Message
You need to take it to someplace you in your city, who can help you.. if you are in Delhi, you can take it gafar.
The thread is closed now!

Related

Carrier unlock?

Hi everyone. I've got a question. So my friend has a Droid 2 Global purchased with a bad ESN. Is it possible to change this? Would it be a matter of changing the ESN number? And what exactly is the difference between ESN, IMEI, and MEID? They all uniquely identify the phone, correct?
And if it is not possible to change the ESN or whatever needs to be done, can the device be unlocked to work on AT&T, T-Mobile, or Sprint?
Thanks.
-Zane
ESN is the “old style” MEID. When you're talking about “bad ESN” that's effectively “bad MEID”.
IMEI is a GSM phone's unique ID, MEID is it's CDMA counterpart; MEIDs are only blacklisted by a single carrier while with IMEI, carriers (or even governments) can have agreements established to prevent cellphone theft.
There are no really affordable ways to change the MEID of a D2G.
To use a D2G with AT&T and T-Mobile you have to:
1. Unlock it via an unlock code (normally provided by VZW Global Services if the phone is active on an account in good standing for the last 6 months). The codes are sold on eBay (and specialised websites) and are a hit&miss kind of thing. If a code bought off eBay didn't work, don't bother buying from another seller. They're the same.
2. Perform a band unlock. AT&T and T-Mobile GSM networks are blacklisted in the baseband of D2G. Team Black Hat does a band unlock for a $100 fee; you have to mail the phone to them for the procedure, and you will be unable to update the firmware; it has to stay at 2.4.29 for the band unlock to work. Custom ROMs are ok, though.
As far as I remember, it's definitely possible to flash the D2G to use Cricket. Sprint, I'm not sure since I don't know which exact CDMA revision Sprint Nextel uses.
able chance ESN bad to good
1. root the phone(look on http://www.xda-developers.com for tutorials)
2. Flash a custom rom
3. connect the phone to any WiFi internet connection so you have access
4. Download an app on the app market called "MSL READER" this is the code you need in order to edit your settings.
5. go to the dial pad like your about to make a call and hit "##3282#" then click edit settings and enter the MSL NUMBER the app gave you
6. Well now you need to look for further details HINT: YOU MUST HAVE AND THIS IS REQUIRED... QPST TOOLS OR CDMA WORKSHOP TO CHANGE THE ESN/DEC NUMBER.. Use Port 7 or 28 to connect. You need to find a good ESN to replace the Bad one. Two ways to do it. You can look on ebay at phones like the one your want to activate and find a seller who has posted the ESN. Get that ESN and use it to replace your Bad one. Keep in mind who ever ends up with the phone on ebay will get the message, "Sorry, the phone you are trying to activate is active on another line." There is nothing he can do about it. You activated it first. If you have moral issues with theese directions that always work here is another way you can try. I have had success doing this with LG, SAMSUNG and Motorola phones. Simply change the last digit of the ESN number and only the last digit. Example: A000001769214F8 = BAD ESN Change to A000001769214F6 = Even for even Odd for Odd numbers. Works.
however, i don't know how to unlock ... anyone else can unlock it pls show me how to do that ... thanks
unock
the dg2 can be unlocked, but you can´t use U.S. sim card
daraf said:
the dg2 can be unlocked, but you can´t use U.S. sim card
Click to expand...
Click to collapse
tool or code?

Unlocking my ZTE MF920W+

I have ZTE MF920W+ LTE Ufi modem, I had been trying to unlock it but all effort was futile, I tried all forums but haven't met anything similar at all. Without unlocking it, I'm unable to change from 4G, 3G nor Edge but all on automatic. I tried using the unlock code but realized it accepts 16 codes and not 12, a friend tried buying the code for me but none of the codes worked. Please help ASAP.
aiye11 said:
I have ZTE MF920W+ LTE Ufi modem, I had been trying to unlock it but all effort was futile, I tried all forums but haven't met anything similar at all. Without unlocking it, I'm unable to change from 4G, 3G nor Edge but all on automatic. I tried using the unlock code but realized it accepts 16 codes and not 12, a friend tried buying the code for me but none of the codes worked. Please help ASAP.
Click to expand...
Click to collapse
Hello, I am currently connected to the web using a AT&T ZTE MF923 that I bought brand new from Best Buy. The device was considered GoPhone which is a prepay. I did not ever activate the device with AT&T, I immediately requested the unlock code. The response I got was *we cannot provide you with the unlock code for this device because it has been flagged as fraudulent. I assumed that the reason this happened was that the device came in a box IMEI id printed next to the product barcode on the outside of the package for anyone to see. AT&T does not want people to but these things then unlock them without opening the package and then sell them online as "unlocked device." So I went to unlockbase.com and paid 5 dollars for them to send me a code. I paid right before bed and woke up and plugged the code in before I had to leave for work. Now my ZTE MF923 Hotspot device works on Project Fi with a Data-only Sim I had ordered from project fi.
How to unlock:
You cannot unlock the device it's self using it's touch screen interface. You must do 2 things to get unlocking to work.
1. You must have a working SIM card from another Carrier. You can't activate the SIM on this device AS you try to unlock. Ask a friend to borrow their SIM card. This device uses Micro SIM so I had to have a Nano-SIM to Micro-SIM adapter. As long as the SIM you insert is activated on a completely different carrier from the one the device is locked to (mine was ATT so I put my Project Fi phone-plan SIM into it). Insert your SIM.
2. Once you have inserted your sim you need to connect to a computer with a USB cable. Allow any drivers to install automatically.
3. Open your web browser and visit 192.168.1.1
When you plug in via USB it should kick you offline from whatever other internet you have set up. When you visit this page, this is the device setup page AND the router settings page. Once you access the HotSpot settings page WITH a SIM from a different carrier..... You get promoet to type in your unlock code. Mine unlocked on the first try and now works well!!!!!
ZTE unlock
KirkH420 said:
Hello, I am currently connected to the web using a AT&T ZTE MF923 that I bought brand new from Best Buy. The device was considered GoPhone which is a prepay. I did not ever activate the device with AT&T, I immediately requested the unlock code. The response I got was *we cannot provide you with the unlock code for this device because it has been flagged as fraudulent. I assumed that the reason this happened was that the device came in a box IMEI id printed next to the product barcode on the outside of the package for anyone to see. AT&T does not want people to but these things then unlock them without opening the package and then sell them online as "unlocked device." So I went to unlockbase.com and paid 5 dollars for them to send me a code. I paid right before bed and woke up and plugged the code in before I had to leave for work. Now my ZTE MF923 Hotspot device works on Project Fi with a Data-only Sim I had ordered from project fi.
How to unlock:
You cannot unlock the device it's self using it's touch screen interface. You must do 2 things to get unlocking to work.
1. You must have a working SIM card from another Carrier. You can't activate the SIM on this device AS you try to unlock. Ask a friend to borrow their SIM card. This device uses Micro SIM so I had to have a Nano-SIM to Micro-SIM adapter. As long as the SIM you insert is activated on a completely different carrier from the one the device is locked to (mine was ATT so I put my Project Fi phone-plan SIM into it). Insert your SIM.
2. Once you have inserted your sim you need to connect to a computer with a USB cable. Allow any drivers to install automatically.
3. Open your web browser and visit 192.168.1.1
When you plug in via USB it should kick you offline from whatever other internet you have set up. When you visit this page, this is the device setup page AND the router settings page. Once you access the HotSpot settings page WITH a SIM from a different carrier..... You get promoet to type in your unlock code. Mine unlocked on the first try and now works well!!!!!
Click to expand...
Click to collapse
please how do i get the unlock code for ZTE mf920W+?
cokroyal said:
please how do i get the unlock code for ZTE mf920W+?
Click to expand...
Click to collapse
Sorry for the delayed response.
To receive the unlock code for this device, I first tried requesting it dro. ATT and technically they were supposed to give it to me but they did not. There is some type of rule they have that states that if you buy a prepaid device for AT&T you must have the device in service for a minimum of 12 months before they will let you have an unlock code. But they're supposed to be a loophole in that if you never actually activated the device with AT&T, they're supposed to let you have the unlock code. However they did not. I actually purchased this device with the intention of unlocking it. I never did activate it......so
I went to one of those large carrier unlock websites who will sell you the code for about $5. This does work. There are quite a few of those companies out there who do that so I can't even remember who it was that I went through. just make sure that you research the company you're buying from and you'll have success.
I have successfully unlocked this device for unlock contact me my fb id
https://www.facebook.com/MindkillerNVD
Does anybody have the unbranded original firmware for MF920W+ (MF920WPLUS) ? google finds it only on paid sites (really?!)
Nevermind...
Solved.
Unlocked.
Rooted.
Unbranded.
Fully customized.
And not only this but all family of lte devices.
How plz
Could you share how to do it?
Zibri said:
Nevermind...
Solved.
Unlocked.
Rooted.
Unbranded.
Fully customized.
And not only this but all family of lte devices.
Click to expand...
Click to collapse
How?!
How
Zibri said:
Nevermind...
Solved.
Unlocked.
Rooted.
Unbranded.
Fully customized.
And not only this but all family of lte devices.
Click to expand...
Click to collapse
How?

need help tmobile device unlock app not working

Ok so I'm in tmobile prepaid.
I have a galaxy s10e that is was purchased full price from someone else. We verified everything at a tmobile store. The unlock was approved and i got the email approval. The tmobile device unlock app for this phone doesn't work. So I have to go to settings>network>more>network unlock
Or something like that. I get an error message that ends in 0x86
On both temp and perm unlock
I already went through it with tech support 17 diff calls. Nothing. Nobody knows what this error is. Ine tech guy gave me two sets of numbers. Both 8 digits. I believe these are the nck or unlock codes but my question or rather what I need help in is inputting these codes. I tried the generic ones I found online to no avail. The dial codes is what I'm talking about. Also when I reset with unlocked rom it still says to put tmobile sim. And doesn't give me a option to input unlock code that I have
I even called Samsung and they cant help me bc it's a tmobile phone. Tmobile doesn't know how to input the code when I do mention it. And yes I reset the phone put a diff sim. Tried with Abd w/o wifi. Everything.
So now I flashed the U1 rom on it amd the unlock options in the network settings is no longer there. Obviously bc u flashed the unlocked rom on it.
Any suggestions? Tmobile is giving me minimal help bc I'm a prepaid customer
It has to be unlocked with the previous owners sim card
RomLord14495 said:
It has to be unlocked with the previous owners sim card
Click to expand...
Click to collapse
Got it unlocked after switching to postpaid then going thru them and cancelling out the line once it got unlocked

Galaxy A50 ( SM-520W) Network Pin blocked

Hello friends,
I got Galaxy A50 network locked from foreign Country ( Canada ) , Firstly, It was asking to enter network unlock code but i didn't had any unlock code. Then, i gave it to one shop for unlock network code. They took 2 weeks but could't fix it. Then, I contacted back Canada to carrier with which my mobile was locked. I explained them everything. They said that your contract is over now and they can provide me network unlock code for free. I have given them my IMEI number and they replied me back with unlock code. I was very happy. But, When i turned my mobile on with new sim card then it was telling " Sim Network PIN blocked, Please Enter sim PUK code. I believe that shop people entered wrong network PIN too many times. So my question is , Which Sim network PUK code my mobile is asking??? The SIM that shop people used or the original carrier back from Canada or the sim i am inserting in current situation?? I have tried to put PUK code of my current situation and original carrier back from Canada but no success. What will be next possible way to fix it??
Please help me out
Thanks
Inder

How to enter SIM unlock code in Verizon's Galaxy Note 20 Ultra?

Hi Guys, I've got unlock code for Verizon's SM-N986U but can't access the code entry window.
1. It doesn't ask for unlock code when I insert GSM SIM card and restart it.
2. It doesn't react for USSD commands such as #7465625*638*# and #0111*
It seems USSD commands are already disabled by Verizon or Samsung.
As I know USSD commands still work on carrier free models so is it possible to flash with unlocked firmware and try to enter unlock code?
Other unlock suggestions will be also appreciated.
Be safe and healthy!
Zaza
zazabichi said:
Hi Guys, I've got unlock code for Verizon's SM-N986U but can't access the code entry window.
1. It doesn't ask for unlock code when I insert GSM SIM card and restart it.
2. It doesn't react for USSD commands such as #7465625*638*# and #0111*
It seems USSD commands are already disabled by Verizon or Samsung.
As I know USSD commands still work on carrier free models so is it possible to flash with unlocked firmware and try to enter unlock code?
Other unlock suggestions will be also appreciated.
Be safe and healthy!
Zaza
Click to expand...
Click to collapse
Did you ask this question to the person that sold you the unlock code ? Looks like you got stiffed
zazabichi said:
Hi Guys, I've got unlock code for Verizon's SM-N986U but can't access the code entry window.
1. It doesn't ask for unlock code when I insert GSM SIM card and restart it.
2. It doesn't react for USSD commands such as #7465625*638*# and #0111*
It seems USSD commands are already disabled by Verizon or Samsung.
As I know USSD commands still work on carrier free models so is it possible to flash with unlocked firmware and try to enter unlock code?
Other unlock suggestions will be also appreciated.
Be safe and healthy!
Zaza
Click to expand...
Click to collapse
As far as I know the unlocking is done OTA by Verizon and not by code entry. If you qualify for network unlocking give them a call and have them unlock it.
Flashing unlocked firmware has no impact or bearing on network unlock and will not help you in this case.
Hello, owner of a Note 20 Ultra from verizon, I've gone thru all this many times.
1. Verizon Auto unlocks device from network after 60 day. Only time the put any re-lock on device is the financial lock for unpaid financing.
2. Current carrier firmware does not support auto switching to new carrier SIM, must be flashed with correct CSC.
3. We are waiting for samsung to push the ota out that unlocks auto switching feature.
5. US Based samsung phones on US Cellular, Verizon and ATT do not have software unlock code support.
Hope this helps anyone else trying to use carrier sold device on another carrier.
Verizon now seels their phones locked and automatically unlock them after 60 days. If it's still sim locked the device was either never activated on verizon and or less than 60 days which leads me to ask why it was sold
---------- Post added at 07:18 PM ---------- Previous post was at 07:17 PM ----------
Limeybastard said:
Did you ask this question to the person that sold you the unlock code ? Looks like you got stiffed
Click to expand...
Click to collapse
There are no unlock codes for verizon. They automatically unlock em after like 60 days now. It's a new theft prevention put in place about July of last year or before
---------- Post added at 07:20 PM ---------- Previous post was at 07:18 PM ----------
scottusa2008 said:
As far as I know the unlocking is done OTA by Verizon and not by code entry. If you qualify for network unlocking give them a call and have them unlock it.
Flashing unlocked firmware has no impact or bearing on network unlock and will not help you in this case.
Click to expand...
Click to collapse
This is correct. Supposed to be auto after like 60 days. Which leads me to believe the device is subsidized by verizon. If the owner here bought it it may not be paid off or amount owed on account
---------- Post added at 07:20 PM ---------- Previous post was at 07:20 PM ----------
zazabichi said:
Hi Guys, I've got unlock code for Verizon's SM-N986U but can't access the code entry window.
1. It doesn't ask for unlock code when I insert GSM SIM card and restart it.
2. It doesn't react for USSD commands such as #7465625*638*# and #0111*
It seems USSD commands are already disabled by Verizon or Samsung.
As I know USSD commands still work on carrier free models so is it possible to flash with unlocked firmware and try to enter unlock code?
Other unlock suggestions will be also appreciated.
Be safe and healthy!
Zaza
Click to expand...
Click to collapse
Read up some
TheMadScientist said:
Verizon now seels their phones locked and automatically unlock them after 60 days. If it's still sim locked the device was either never activated on verizon and or less than 60 days which leads me to ask why it was sold
---------- Post added at 07:18 PM ---------- Previous post was at 07:17 PM ----------
There are no unlock codes for verizon. They automatically unlock em after like 60 days now. It's a new theft prevention put in place about July of last year or before
---------- Post added at 07:20 PM ---------- Previous post was at 07:18 PM ----------
This is correct. Supposed to be auto after like 60 days. Which leads me to believe the device is subsidized by verizon. If the owner here bought it it may not be paid off or amount owed on account
---------- Post added at 07:20 PM ---------- Previous post was at 07:20 PM ----------
Read up some
Click to expand...
Click to collapse
Why you quote me? Is it because you love me ? ?
Limeybastard said:
Why you quote me? Is it because you love me ?
Click to expand...
Click to collapse
I love each and every last one of you...???
As I understand the unlock code provided by Unlock Panda, isn't legit and can't unlock the phone.
So is there any way to flash it with correct CSC and unlock it?
crimznsins said:
Hello, owner of a Note 20 Ultra from verizon, I've gone thru all this many times.
1. Verizon Auto unlocks device from network after 60 day. Only time the put any re-lock on device is the financial lock for unpaid financing.
2. Current carrier firmware does not support auto switching to new carrier SIM, must be flashed with correct CSC.
3. We are waiting for samsung to push the ota out that unlocks auto switching feature.
5. US Based samsung phones on US Cellular, Verizon and ATT do not have software unlock code support.
Hope this helps anyone else trying to use carrier sold device on another carrier.
Click to expand...
Click to collapse
zazabichi said:
As I understand the unlock code provided by Unlock Panda, isn't legit and can't unlock the phone.
So is there any way to flash it with correct CSC and unlock it?
Click to expand...
Click to collapse
It must be on Verizon firmware. And active on Verizon account. only way. For a minimum of 60 day or whatever is needed to satisfy their requirements
QUOTE=TheMadScientist;84018109]It must be on Verizon firmware. And active on Verizon account. only way. For a minimum of 60 day or whatever is needed to satisfy their requirements[/QUOTE]
Verizon support says the phone is already unlocked but in fact it doesn't accept GSM card. Whe I power it on with GSM card inside, it shows the LTE icon, which instantly dissappears when the phone is fully booted.
I have flashed from Verizon's locked SM-N986U to unlocked SM-N986U and then flashed back to Verizon. May it had some impact on network reception?
zazabichi said:
QUOTE=TheMadScientist;84018109]It must be on Verizon firmware. And active on Verizon account. only way. For a minimum of 60 day or whatever is needed to satisfy their requirements
Click to expand...
Click to collapse
Verizon support says the phone is already unlocked but in fact it doesn't accept GSM card. Whe I power it on with GSM card inside, it shows the LTE icon, which instantly dissappears when the phone is fully booted.
I have flashed from Verizon's locked SM-N986U to unlocked SM-N986U and then flashed back to Verizon. May it had some impact on network reception?[/QUOTE]
If it's not showing sim card not accepted. There would be some dialogue like that.
They will a lot say this sim is not from verizon but that's just them telling you. Don't mean it's not locked. Have you attempted to put in your carriers apn settings. I know on some devices they won't grab any service or anything without apn fully setup
Then yes it's unlocked and it's a different issue
TheMadScientist said:
Verizon support says the phone is already unlocked but in fact it doesn't accept GSM card. Whe I power it on with GSM card inside, it shows the LTE icon, which instantly dissappears when the phone is fully booted.
I have flashed from Verizon's locked SM-N986U to unlocked SM-N986U and then flashed back to Verizon. May it had some impact on network reception?
Click to expand...
Click to collapse
If it's not showing sim card not accepted. There would be some dialogue like that.
They will a lot say this sim is not from verizon but that's just them telling you. Don't mean it's not locked. Have you attempted to put in your carriers apn settings. I know on some devices they won't grab any service or anything without apn fully setup
Then yes it's unlocked and it's a different issue[/QUOTE]
Lets start everything from the beggining. By default device was on Verizon's locked N986USQS1BTJ8 firmware. My SIM card didn't work or ask for network unlock. I wasn't able to apply network unlock code even with USSD commands as it works with lot of devices.
So I flashed it to unlocked N986U1UES1ATJ3 firmware. When I restarted the device, it showed my SIM card and started working for five minutes. After five minutes a pop up window showed up asking for unlock code. The code I was provided by Unlock Service didn't work and the signal dissapeared again.
Finally I have switched back to default Verizon's N986USQU1BTIB_CHA Firmware and contacted Their Twitter Support. They confirmed that the phone is unlocked and suggested to contact my local Carrier.
As it was in the beginning, The SIM card and LTE icon still shows up on the boot, but after couple of seconds it dissapears again. APN settings for this SIM card are checked and active.
zazabichi said:
Finally I have switched back to default Verizon's N986USQU1BTIB_CHA Firmware and contacted Their Twitter Support. They confirmed that the phone is unlocked and suggested to contact my local Carrier.
Click to expand...
Click to collapse
Couple things... If I look up the BTIB firmware I don't see that as an option for Verizon on SamMobile. I do see it as an option for Xfinity/Charter phones. I know that was one of the firmware releases for my Spectrum Mobile phone.
Second give more details on where the phone came from (i.e. was it from and network locked too Spectrum Mobile, Xfinity Mobile, Verizon, etc), where are you trying to use the phone at (and with whom) and who told you to contact the local carrier (was it the place that sold you the unlock code)? Are you using the phone within the USA or outside the USA?
If the place that sold you the network code said to contact the carrier then you should do so... If the carrier the phone is actually locked too said to contact the carrier your trying to use the phone at, then do so. It maybe possible your using the phone on a carrier that doesn't fully support it, or hasn't properly provisioned/configured it.
If your using the phone outside of the USA you might run into issues with compatibility...
scottusa2008 said:
Couple things... If I look up the BTIB firmware I don't see that as an option for Verizon on SamMobile. I do see it as an option for Xfinity/Charter phones. I know that was one of the firmware releases for my Spectrum Mobile phone.
Second give more details on where the phone came from (i.e. was it from and network locked too Spectrum Mobile, Xfinity Mobile, Verizon, etc), where are you trying to use the phone at (and with whom) and who told you to contact the local carrier (was it the place that sold you the unlock code)? Are you using the phone within the USA or outside the USA?
If the place that sold you the network code said to contact the carrier then you should do so... If the carrier the phone is actually locked too said to contact the carrier your trying to use the phone at, then do so. It maybe possible your using the phone on a carrier that doesn't fully support it, or hasn't properly provisioned/configured it.
If your using the phone outside of the USA you might run into issues with compatibility...
Click to expand...
Click to collapse
Hi Scott,
1. I have downloaded BTIB firmware from this XDA thread: https://forum.xda-developers.com/galaxy-note-20-ultra/how-to/ota-ota-firmware-n986u-t4143833
Should I try another one? For example this one?
https://www.sammobile.com/samsung/galaxy-note-20-ultra-5g/firmware/SM-N986U1/VZW/#SM-N986U1
2. By default the phone was Verizon's network locked N986U. I'm trying to use it in Georgia (Country not a US State) where usually all global phones (2G,3G,LTE) work without any problem.
In fact the phone sees local SIM card before it's fully booted, then SIM stops working. Local carrier is Magticom, APN is activated and checkmarked but there is no connection (please see the screens).
Scr 1 and 2. In the moment when phone starts SIM card is functional.
Scr 3. Shortly SIM card goes offline as seen in SIM status section.
Scr 3. APN is configured and checked automatically, which means, phone has recognized the SIM.
As I figured out, new Verizon phones didn't have an option to enter network unlock code. But my code was provided as a primary unlock solution from third party unlock service (Unlock Panda). So as I had a code, I tried to flash it to unlocked firmware (to gain access to unlock code entry window) but this method failed as I got a message that the code was incorrect. After this fail I tried to switch back to Verizon firmware and flashed to BTIB (I'm not sure anymore, if I flashed proper firmware).
So I have a phone which doesn't work with any of three Georgian Mobile Carriers while Verizon Support says that the phone isn't locked and it should work.
Best Regards,
Zaza
zazabichi said:
Hi Scott,
1. I have downloaded BTIB firmware from this XDA thread: https://forum.xda-developers.com/galaxy-note-20-ultra/how-to/ota-ota-firmware-n986u-t4143833
Should I try another one? For example this one?
https://www.sammobile.com/samsung/galaxy-note-20-ultra-5g/firmware/SM-N986U1/VZW/#SM-N986U1
2. By default the phone was Verizon's network locked N986U. I'm trying to use it in Georgia (Country not a US State) where usually all global phones (2G,3G,LTE) work without any problem.
In fact the phone sees local SIM card before it's fully booted, then SIM stops working. Local carrier is Magticom, APN is activated and checkmarked but there is no connection (please see the screens).
Scr 1 and 2. In the moment when phone starts SIM card is functional.
Scr 3. Shortly SIM card goes offline as seen in SIM status section.
Scr 3. APN is configured and checked automatically, which means, phone has recognized the SIM.
As I figured out, new Verizon phones didn't have an option to enter network unlock code. But my code was provided as a primary unlock solution from third party unlock service (Unlock Panda). So as I had a code, I tried to flash it to unlocked firmware (to gain access to unlock code entry window) but this method failed as I got a message that the code was incorrect. After this fail I tried to switch back to Verizon firmware and flashed to BTIB (I'm not sure anymore, if I flashed proper firmware).
So I have a phone which doesn't work with any of three Georgian Mobile Carriers while Verizon Support says that the phone isn't locked and it should work.
Best Regards,
Zaza
Click to expand...
Click to collapse
Question, how did you get the phone to begin with?
Also was the phone within the USA when the 60 day period with Verizon had passed and Verizon had sent the network unlock information to the phone. I believe it is still true that in order for the phone to actually unlock you need to be within the USA running stock Verizon firmware.
If the phone is indeed truly network unlocked I am suspecting a compatibility issue with the carrier here, since the phone was originally sold for use within the USA.
I hazard a guess that by OP flashing it to U1 to force enter purchased unlock code is what caused this issue. Since my research concludes that locked Verizon note 20 ultra requires remote unlocking and doesn't work with a code method. He's effectively flashed to U1 to force device to prompt him to enter a code that wont work.
Limeybastard said:
I hazard a guess that by OP flashing it to U1 to force enter purchased unlock code is what caused this issue. Since my research concludes that locked Verizon note 20 ultra requires remote unlocking and doesn't work with a code method. He's effectively flashed to U1 to force device to prompt him to enter a code that wont work.
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Click to collapse
Yup... The OP's images that were posted show that the phone is not connecting to the network, whether it be a result of compatibility issues or network lock.
Because the OP is trying to use the phone overseas I really think that one of the two issues maybe what's going on:
The phone was purchased locked and removed from the USA before Verizon was able to unlock it.
The phone is not compatible with the network the OP is trying to connect it with
I would be inclined to think that the second issue maybe what is going on, but the first option is also very much probable as the OP did not really say how the phone was purchased (nor why they didn't just get the international model to begin with).
scottusa2008 said:
Yup... The OP's images that were posted show that the phone is not connecting to the network, whether it be a result of compatibility issues or network lock.
Because the OP is trying to use the phone overseas I really think that one of the two issues maybe what's going on:
The phone was purchased locked and removed from the USA before Verizon was able to unlock it.
The phone is not compatible with the network the OP is trying to connect it with
I would be inclined to think that the second issue maybe what is going on, but the first option is also very much probable as the OP did not really say how the phone was purchased (nor why they didn't just get the international model to begin with).
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Click to collapse
Yep, he'll need to mail it in to one of us for further investigation.
Limeybastard said:
Yep, he'll need to mail it in to one of us for further investigation.
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Click to collapse
The OP wouldn't need to go that far... It's really just a matter of one of two probable scenarios.
If the OP's phone is actually and truly network unlocked then the issue is that of compatibility with the carrier he/she is attempting to use. For this the OP would have to work with the carrier to resolve the issue, or purchase a phone that was sold for that region.
If the OP's phone isn't actually network unlocked then the OP is out of luck unless he/she can do one of the following:
obtain an unlocked phone
bring the phone back into the USA and have Verizon complete the unlock process
Because the OP was trying to obtain an unlock code even though for what ever reason Verizon said the phone was unlocked gives me pause to offer any other suggestions or remedies. Perhaps the OP is telling the truth or it was a matter of timing (the code was purchased before Verizon said the phone was unlocked) or the OP is intentionally/accidentally omitting information which indicates a different scenario.
Ultimately in the end the answer to the OP's question unlocking the phone is done OTA by Verizon and not by USSD code entry.
scottusa2008 said:
The OP wouldn't need to go that far... It's really just a matter of one of two probable scenarios.
If the OP's phone is actually and truly network unlocked then the issue is that of compatibility with the carrier he/she is attempting to use. For this the OP would have to work with the carrier to resolve the issue, or purchase a phone that was sold for that region.
If the OP's phone isn't actually network unlocked then the OP is out of luck unless he/she can do one of the following:
obtain an unlocked phone
bring the phone back into the USA and have Verizon complete the unlock process
Because the OP was trying to obtain an unlock code even though for what ever reason Verizon said the phone was unlocked gives me pause to offer any other suggestions or remedies. Perhaps the OP is telling the truth or it was a matter of timing (the code was purchased before Verizon said the phone was unlocked) or the OP is intentionally/accidentally omitting information which indicates a different scenario.
Ultimately in the end the answer to the OP's question unlocking the phone is done OTA by Verizon and not by USSD code entry.
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LOL, I wasn't serious about the mailing in part.

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