[Q] Bluetooth Disconnect on Incoming Call - Nexus 5 Q&A, Help & Troubleshooting

Hi,
I haven't been using my Nexus 5 for a few months. Put the sim in powered up, did all the updates and I'm good to go and been using it since a few days ago. When I use it with bluetooth devices (tried two) I'm having a problem where bluetooth is working fine until I get an incoming call. Then it completely disconnects and goes back to the handset speaker. Even if I reject the call, the bluetooth stays disconnected. I wan't having this problem in the past so I assume it was introduced with one of the updates since July.
Searched but don't see anyone having a similar problem. Tried rebooting the phone and even wiped the cache, no luck. Any suggestions?

Related

Help - No audio/mic in cell call, but voip works fine

I have an HTC Droid DNA with Verizon. It's almost 2 years old. I set s-off about a year ago, and have root access, but I didn't flash anything. It's worked fine this whole time. Yesterday morning i made a call without issue. Then, in the afternoon, when I tried to make a call, there was no sound during the call. I made no changes and it suffered no damage in between. If I try to make a call. the call connects, the other person gets the call and answers it, but I can't hear them and they can't hear me. Same with incoming calls. My phone rings, I answer, but neither of us can hear the other one. I've tried the speaker phone, headset, and bluetooth with the same results. I've also tried making a call through google hangouts, and the sound works just fine.
Checked mute/volume settings. Restarting multiple times didn't fix it. I finally decided the only solution was to wipe everything and reflash a stock rom. I flashed hboot, radio, and then the ROM. Still no audio in cell calls. I'm at a complete loss. Is it possible this is a hardware problem? A problem with some account setting on Verizon's end? Any thoughts our suggestions would be appreciated.

Car bluetooth problem with official CM13.0 (and CM12.1)

I was hoping that CM13.0 would solve my Bluetooth problem but did not.
Although most of the time is working with a factory Bluetooth system (in a MB car) every now and then it disconnects.
Disconnection usually happens when there is an incoming call - before I press the accept call button, phone disconnects and reconnects a second or so latter.
I had this problem with CM12.1 and I was hoping CM13 would fix it - only in CM12.0 it was working fine.
Rare times it disconnects while idle – or it happens often and it goes unnoticed.
Is there any solution I missed?
Things like complete factory reset / clearing cash etc are done with no change in the results.
Car has no update (it’s an Alpine NTG2.5 system).
papars said:
I was hoping that CM13.0 would solve my Bluetooth problem but did not.
Although most of the time is working with a factory Bluetooth system (in a MB car) every now and then it disconnects.
Disconnection usually happens when there is an incoming call - before I press the accept call button, phone disconnects and reconnects a second or so latter.
I had this problem with CM12.1 and I was hoping CM13 would fix it - only in CM12.0 it was working fine.
Rare times it disconnects while idle – or it happens often and it goes unnoticed.
Is there any solution I missed?
Things like complete factory reset / clearing cash etc are done with no change in the results.
Car has no update (it’s an Alpine NTG2.5 system).
Click to expand...
Click to collapse
Sadly, this is a wide problem with a lot of Android phones.
One of the fixes Ive read around is to not give so many permissions when pairing a Android device. Example I read: Someone's device would never connect if they shared contacts with their car. You can share contacts and have the hands free not working or not share any contacts and have handsfree working. Its a trade off.
So far CM13 seems little better.
What I can't figure out is the pattern, if there is one. Why sometime it works and sometimes is not. When I initiate the call from the phone or the car keypad, 99% it will work without a problem.
When I receive a call, its a hit or miss. Sometimes it works, sometimes it doesn't. The only reason the phone is not landed out of the window is the fact that reconnection is quick, so I get to answer the call from BT no matter what. But is frustrating.
I remember my first phone with this car was a (non smartphone) nokia. In that case from BT I could hear the selected phone ringtone and the phone did not ring at all.
With any smartphone from then on, both the phone rings (with its own ringtone) and the BT rings with a generic tone. Oh well ...
BTW I had zero problem with BT when I first bought OPO - but then it had CM12.0 I think.

Phone (app) freezes while connected to Bluetooth car (G930F)

Hi guys, this is a very particular problem and it's annoying the hell out of me. Can't find any reference to it anywhere.
Phone was working flawlessly until a firmware update was pushed by Samsung, taking me to the APEQ firmware version. Since then, the phone will become unresponsive whenever this scenario happens:
Connected to bluetooth (BMW 3-Series, 2015)
On an ongoing phone call
A second call comes in, but I don't answer it. I don't reject it either, I just let it ring.
Phone freezes, Loses connection to the car. Original call drops. Will become unresponsive for several minutes, or outright reboot by itself.
I've noticed that the phone app itself seems to be slow to execute any action: Start a call, blank screen for 3-5 seconds. End a call: Phone app screen frozen, phone unresponsive for 3-5 seconds.
I haven't rooted my phone, but I've rooted all my android devices in the past, so I'm not a stranger to it.
Any suggestions? I'd like to avoid flashing a new ROM because of the hassle (I just don't have the time to fiddle with a new ROM) and my SD card is encrypted...
Thank you all
I have similar on Galaxy Note 4 and also Galaxy Edge after marshmallow update. If using bluetooth, cant answer next call even if first call is diconnected already. phone freezes, rings forever, cant answer thru phone (nothing shows up on screen even saying there is a call, not in call log either)-- phone will sometimes reboot or i have to pull battery to get it to stop ringing. I also never know who called because no record in call logs of the perpetually ringing call.

Know about phone fixing? here's a challenge for you!

Hello! I'm going to need some help on someone that might know more than I do.
Here's the challenge:
Phone: Samsung Galaxy S7 AT&T Unlocked (G930A)
Build: G930AUCS4BRA1 (latest)
This phone has two really hard to pin down issues that will surely make a challenge.
First one, is the microphone. Calling or receiving a call makes the person on the other end to hear themselves. It is not explained by the other person using speakers, since it happens 100% of the time, even testing it with the express instruction to not use a speaker.
What the hard-to-pin-down issue is? It doesn't happen with any other calling program. I can voice call from WhatsApp or from an app from my provider using Wi-Fi or 4G and the issue disappears. Only happens if I receive or make a call from the phone without using Internet.
Second one, is a new one that happens randomly. The phone freezes, shuts down and restarts in a loop, about 3 or 4 times, and then works normally. Happens about 2-3 times a day and started two days ago, without any physical damage as a cause.
What has been done to try to fix this issue?
Cleared cache
Phone reset
Installed updates (twice, one from 6.0 to 7.0, and then updated the build number), once by using Odin, and the other one to update from SD Card.
Nothing has fixed any of these issues.
Any ideas?

Unusual issue with T-Mobile Oneplus 7 Pro

Good afternoon,
I have a T-Mobile Oneplus 7 Pro (had it for 2 weeks now), it is SIM unlocked at this time and I am waiting on the token from Oneplus which I should have this evening if the 7 day rule still applies.
Issues mostly started today and I have done everything except for a factory reset.
1) When I receive a phone call and answer it the phone is automatically on speaker instead of phone although the icon shows as phone. To fix during the call I switched to speaker then back to phone and it was fine. Next call in, same thing again. This just started today, prior to that it operated normally
2) Related to #1, when connected to the Bluetooth in my truck and a call comes in instead of being on Bluetooth like it had been it will be on phone (ear piece) setting. Again to correct during call I switched to phone then back to Bluetooth and works correctly, again until the next call comes in. This issue started today, prior to that it operated normally
3) No matter what I have my ring volume set at the phone will always ring very quietly, most of the time I will not hear it and miss calls due to this. I know the speaker is fine as I can set it to as loud as it'll go and you can definitely hear it as well as videos, but no matter what it keeps doing the low volume ring. This started last night, prior to that it operated normally
4) Certain apps when opening freeze and end up having to force close the app. I will attempt a second time opening and almost always the same thing happens again. I have uninstalled/re-installed these apps and that changes nothing. I also have a Oneplus 6t and a Note 9, both have exact same apps and they work flawlessly on them. This started yesterday, prior to that it operated normally
5) My wife also has the 7 pro and has the issue with #4 above as well. Thankfully thus far that is all she is experiencing with it. Her issue began about 3-5 days ago.
I am not certain what the issue is, but if someone has any ideas let me know as I am not changing this to international version until I know if the phone itself has an issue.
Thanks!
I had the Bluetooth speaker issue both ways as you explained. I had my Galaxy watch paired and allowed to receive calls I shut that off and seems to have fixed it for me.
GrimReaper316 said:
Good afternoon,
I have a T-Mobile Oneplus 7 Pro (had it for 2 weeks now), it is SIM unlocked at this time and I am waiting on the token from Oneplus which I should have this evening if the 7 day rule still applies.
Issues mostly started today and I have done everything except for a factory reset.
1) When I receive a phone call and answer it the phone is automatically on speaker instead of phone although the icon shows as phone. To fix during the call I switched to speaker then back to phone and it was fine. Next call in, same thing again. This just started today, prior to that it operated normally
2) Related to #1, when connected to the Bluetooth in my truck and a call comes in instead of being on Bluetooth like it had been it will be on phone (ear piece) setting. Again to correct during call I switched to phone then back to Bluetooth and works correctly, again until the next call comes in. This issue started today, prior to that it operated normally
3) No matter what I have my ring volume set at the phone will always ring very quietly, most of the time I will not hear it and miss calls due to this. I know the speaker is fine as I can set it to as loud as it'll go and you can definitely hear it as well as videos, but no matter what it keeps doing the low volume ring. This started last night, prior to that it operated normally
4) Certain apps when opening freeze and end up having to force close the app. I will attempt a second time opening and almost always the same thing happens again. I have uninstalled/re-installed these apps and that changes nothing. I also have a Oneplus 6t and a Note 9, both have exact same apps and they work flawlessly on them. This started yesterday, prior to that it operated normally
5) My wife also has the 7 pro and has the issue with #4 above as well. Thankfully thus far that is all she is experiencing with it. Her issue began about 3-5 days ago.
I am not certain what the issue is, but if someone has any ideas let me know as I am not changing this to international version until I know if the phone itself has an issue.
Thanks!
Click to expand...
Click to collapse
I have had the issue with #1 on the T-Mobile version few times. I switched to the international version and didn't have it at all. Switched back to the T-Mobile version last night and the first incoming call that I answered was that way. I think this is an issue with the T-Mobile version and it seems sporadic, at least on mine. Most likely gonna be switching back to the international version until I decide to to a JOD upgrade sometime down the road, plus the camera is so much better on the international version.
I have issue #2, like mikeb85, I also have a galaxy watch paired. I'll see if his solution fixes mine as well. Issue #4 for me seems to be related to restoring certain apps via OnePlus switch in my case. A fresh install of those apps (usually ones requiring permissions allowed by a pop-up) fixed that for me
Might be a good idea to just do a full factory reset just for safe measure. If it's still not working right, I would warranty a replacement.
I know it sounds like a cop out, but the only issue I'm experiencing is just the Ghost touching in the top right of the device.
Other than that, I just reboot and it's all good.

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