Hello, i need some serious help over here
What's the problem:
I own a galaxy 3 since June, a week ago i started noticing the internal mic wasn't working on some incoming calls.
Details:
First of all the problem began for no apparent reason (the phone works fine otherwise and no major updates / new apps were installed)
This started happening on the official froyo ROM which was an excuse for me to flash the Kyrillos 9.4 ROM (wiped all data / formatted sd card in the process). The problem still occurs on Kyrillos 9.4 ROM suggesting that this is not a ROM issue
I thought it was a hardware issue but the caller can hear me perfectly if i connect the headset or use the speaker Also the internal mic works fine on some incoming calls and ALL outgoing ones!
Upon further investigation i came upon 2 threads on other forums (unfortunately i can't post the urls as i am a new user, if needed pm me or search google for "Microphone not working on incoming calls") which point out that the same problem incurs on HTCs and XPERIAs. Also it happens on replacement phones (original unit shipped back after this problem), on different providers, on official and custom ROMs, on clean phones (only the stock apps installed).
This seems to happen when the phone is idle for a set period of time (unconfirmed). Fast Reboot app / manual reboot / removing battery don't fix this, however making an outgoing call seems to enable the internal mic temporarily (even if the outgoing call never connects)
When this happens apart from the mic not working on incoming calls it becomes also unresponsive for other apps (Tape-a-Talk, Skype, Soundhound etc.)
Conclusion:
It seems to me that there is bug in froyo that keeps the incoming call code from activating the microphone or perhaps there is a conflict of sorts that keeps the microphone blocked. It is highly unprobable i think that the microphone would randomly start to fail on different android phones in the exact same way, so this shouldn't be a hardware issue.
Question:
Does anyone know/guess or can produce a possible solution for this? If not, could you please suggest further testing steps to help reproduce 100% this problem in an attempt to solve it?
Any help would be greatly appreciated as this is a pain in the neck for me (and others i guess?!)
PS: Excuse the thread form, i 'm really bored of writing / reading long posts
PS 2: This is my first post, hello xda community!
samsung vibrant
I have the same problem. I flashed the phone from android 2.1 TO cyanogen 2.3 and from it TO ice cream. I had this problem even to cyanogen and only in incoming call,never in other situation.
Googling I found same information but no solution. Anyone here knows something?
Anyway I found a stupid solution....try switching to 2g( I know that it's not a solution but...). It works for me!
that's ridiculous! how can network state have anything to do with the microphone of the device? can this be related to service providers maybe a more techish member could tell us.
anyway i am on 2g already as i don't have a usim card and this happens even if data network mode is deactivated. glad you found a way out but is it really a solution? i mean you have to ditch 3g for the phone to be actually a phone...
Since we seem to be the only ones among so many to be having this problem i am seriously thinking of taking back the phone for a replacement and hope for the best...
just an update, i lost functionallity of the microphone completely earlier today. That is with outgoing / incoming calls and any app i can think of, so i thought i 'd try changing the network data setting to 3g only since i was already on 2g...
WOW!!! that had an instant effect,it works seamlessly now,didn't even have to reboot.fingers crossed it will last.
that is one nasty and very strange bug. Please any of the developers could you take a closer look at this?
much appreciated
Sent from my GT-I5800 using XDA App
Hello,
Like 3 months ago I have bought myself an HTC One S. It always worked well in the beginning, but recently I started having some problems with it.
It's about the sound. Very often I suddenly have no sound anymore. (This is a problem that is not similar to other posts about problems with sound)
If the problem encounters:
- I don't hear ringtones.
- If I call someone, I don't hear beeps but the phones does make contact with the other. The one I call does hear his phone ringing.
- I can't hear my own music. Also can't even play.
- No sound with the radio.
- I can't play videos/movies. Video/movie doesn't start. I get an "not supported" error.
- I get an error if I play Youtube video's.
- If I play games there is no sound. If I turn the volume louder in game, it's turning the Ringtone Volume louder, not the Media Volume.
- If the phone is starting up I first get the "HTC quietly brilliant" screen and directly after that the animation screen (Also without sound).
Normally the screen is black for 3/4 sec before the animation screen.
Better said: all the media is not working. (Camera/mic, I don't know yet. I will find out today.)
I think it has also something to do with my Wifi. If I turn my Wifi on, the media stops working after an hour. But also without Wifi turned on the Media stops working but less earlier.
I can fix this problem by turn Wifi off and restarting the phone without the SIM. It's not always working but very often it does. If I restart my phone with SIM, the problem continues.
I already tried a factory reset, but the problem came back again.
Earlier I had rooted my phone and flashed some ROMs on it, but with not much succes. So I rerooted my phone and deleted recovery and used an RUU to make my phone as how it was in the beginning. I have the latest update now.
I have this problem like everyday and it kinda starts to irritate...
Can someone please help me with this?
same problems
DefinitionXTC said:
Hello,
Like 3 months ago I have bought myself an HTC One S. It always worked well in the beginning, but recently I started having some problems with it.
It's about the sound. Very often I suddenly have no sound anymore. (This is a problem that is not similar to other posts about problems with sound)
If the problem encounters:
- I don't hear ringtones.
- If I call someone, I don't hear beeps but the phones does make contact with the other. The one I call does hear his phone ringing.
- I can't hear my own music. Also can't even play.
- No sound with the radio.
- I can't play videos/movies. Video/movie doesn't start. I get an "not supported" error.
- I get an error if I play Youtube video's.
- If I play games there is no sound. If I turn the volume louder in game, it's turning the Ringtone Volume louder, not the Media Volume.
- If the phone is starting up I first get the "HTC quietly brilliant" screen and directly after that the animation screen (Also without sound).
Normally the screen is black for 3/4 sec before the animation screen.
Better said: all the media is not working. (Camera/mic, I don't know yet. I will find out today.)
I think it has also something to do with my Wifi. If I turn my Wifi on, the media stops working after an hour. But also without Wifi turned on the Media stops working but less earlier.
I can fix this problem by turn Wifi off and restarting the phone without the SIM. It's not always working but very often it does. If I restart my phone with SIM, the problem continues.
I already tried a factory reset, but the problem came back again.
Earlier I had rooted my phone and flashed some ROMs on it, but with not much succes. So I rerooted my phone and deleted recovery and used an RUU to make my phone as how it was in the beginning. I have the latest update now.
I have this problem like everyday and it kinda starts to irritate...
Can someone please help me with this?
Click to expand...
Click to collapse
I was was wondering if you have found a solution to this already? My HTC one S shows the same problems since yesterday.
Which One S do you have? S3 or S4?
Still got warranty?
Verstuurd van mijn One S met Tapatalk
What do you mean with S3 or S4. I'm a noob!
This is what I found in the map software information:
Software number: 3.16.401.8
HTC: sense version: 4+
Android: 4.1.1
edit: Did a little search on Wikipedia
Processor and memory
One version of the One S uses a Qualcomm Snapdragon S4 MSM8260A SoC (system on chip),[3] which includes a 1.5 GHz dual-core Krait CPU and an Adreno 225 GPU, as well as an integrated HSPA+ modem, GPS/GLONASS module, Wi-Fi b/g/n radio, Bluetooth, and FM radio.[9] The One S also features a standard array of sensors, including an accelerometer, proximity sensor, and ambient light sensor. The phone provides 1 GB of RAM and 16 GB of built-in storage; however, the phone lacks a microSD slot for additional storage.
In certain markets, such as Taiwan,[10] India,[11] and some European (usually Eastern European) markets, the One S uses the older Snapdragon S3 MSM8260 SoC, with a 1.7 GHz dual-core Scorpion CPU and Adreno 220 GPU.[12] In some markets, both devices are available, notably the UK. The change is speculated to be caused by a shortage of Snapdragon S4 chips.[13] The two versions have slightly different packaging, the S4 is model Z520e/Z520m and states "Processor: Dual Core, 1.5GHz"/"CPu Speed 1.5 GHZ, dual core, whereas the S3 is model Z560e and states "Processor: Dual Core".
It says: 'Dual core'. So I guess it's the S3 then?
having the same sound problems
I'm having the same problems with HTC One. I can't hear the ringing when I'm calling someone, it just shows "dialing".
I can play music/video.
DefinitionXTC said:
Hello,
Like 3 months ago I have bought myself an HTC One S. It always worked well in the beginning, but recently I started having some problems with it.
It's about the sound. Very often I suddenly have no sound anymore. (This is a problem that is not similar to other posts about problems with sound)
If the problem encounters:
- I don't hear ringtones.
- If I call someone, I don't hear beeps but the phones does make contact with the other. The one I call does hear his phone ringing.
- I can't hear my own music. Also can't even play.
- No sound with the radio.
- I can't play videos/movies. Video/movie doesn't start. I get an "not supported" error.
- I get an error if I play Youtube video's.
- If I play games there is no sound. If I turn the volume louder in game, it's turning the Ringtone Volume louder, not the Media Volume.
- If the phone is starting up I first get the "HTC quietly brilliant" screen and directly after that the animation screen (Also without sound).
Normally the screen is black for 3/4 sec before the animation screen.
Better said: all the media is not working. (Camera/mic, I don't know yet. I will find out today.)
I think it has also something to do with my Wifi. If I turn my Wifi on, the media stops working after an hour. But also without Wifi turned on the Media stops working but less earlier.
I can fix this problem by turn Wifi off and restarting the phone without the SIM. It's not always working but very often it does. If I restart my phone with SIM, the problem continues.
I already tried a factory reset, but the problem came back again.
Earlier I had rooted my phone and flashed some ROMs on it, but with not much succes. So I rerooted my phone and deleted recovery and used an RUU to make my phone as how it was in the beginning. I have the latest update now.
I have this problem like everyday and it kinda starts to irritate...
Can someone please help me with this?
Click to expand...
Click to collapse
hey,
to keep this thread going:
i have / had the same problem. it started a few months ago and happened only occasionaly, recently it was basically all the time
there was no sound in- or output at all and all the apps that needed sound either crashed or gave an error
i was running some old aokp rom at the time, then tried fixing the problem by changing to some new version of cyanogenmod a few weeks ago but it didn't solve.
2 days ago i restored the stock htc rom with the RUU (ICS), the problem still remained. Then i upgraded to stock JB (4.1.1) and the problem hasn't appeared since.
of course the problem could reappear any time (as it only happened occasionally in the beginning)
let's assume the problem doesn't reappear again: anyone got an idea what caused this? i desperately want to switch to some custom rom again, stock is a pain in the ass :/
my phone: htc one s S4, unbranded EU version (htc_102 or something)
HBOOT-2.15.0000
RADIO-1.15.50.05.29
hope i could help and someone has some ideas
update:
i flashed cm 10.1.3 stable and used it for around 2 weeks without any (sound) problems.
since i had some trouble with force reboots when playing ingress i flashed carbonrom and one day later the sound problem reappeared.
back to cm now.
Same problems here
DefinitionXTC said:
Hello,
Like 3 months ago I have bought myself an HTC One S. It always worked well in the beginning, but recently I started having some problems with it.
It's about the sound. Very often I suddenly have no sound anymore. (This is a problem that is not similar to other posts about problems with sound)
If the problem encounters:
- I don't hear ringtones.
- If I call someone, I don't hear beeps but the phones does make contact with the other. The one I call does hear his phone ringing.
- I can't hear my own music. Also can't even play.
- No sound with the radio.
- I can't play videos/movies. Video/movie doesn't start. I get an "not supported" error.
- I get an error if I play Youtube video's.
- If I play games there is no sound. If I turn the volume louder in game, it's turning the Ringtone Volume louder, not the Media Volume.
- If the phone is starting up I first get the "HTC quietly brilliant" screen and directly after that the animation screen (Also without sound).
Normally the screen is black for 3/4 sec before the animation screen.
Better said: all the media is not working. (Camera/mic, I don't know yet. I will find out today.)
I think it has also something to do with my Wifi. If I turn my Wifi on, the media stops working after an hour. But also without Wifi turned on the Media stops working but less earlier.
I can fix this problem by turn Wifi off and restarting the phone without the SIM. It's not always working but very often it does. If I restart my phone with SIM, the problem continues.
I already tried a factory reset, but the problem came back again.
Earlier I had rooted my phone and flashed some ROMs on it, but with not much succes. So I rerooted my phone and deleted recovery and used an RUU to make my phone as how it was in the beginning. I have the latest update now.
I have this problem like everyday and it kinda starts to irritate...
Can someone please help me with this?
Click to expand...
Click to collapse
Hey, same Problem here...
..I had my old One S for 1,5 Years and this problems came up, so I sent it back and got a new one.
Only 4 days later the same problems came up again and i tried hard reset and many other things, recommended here, but nothing worked..
..has anybody an idea what it could be? There are a lot of people in a lot of different threads with nearly the same problems, but i can't find an answer that solves the problems...
PS: Sorry for my bad english
i've just had this delightful issue pop up over the past few days, too.
switched roms but the issue still remains.
Any of you have a logcat? Download "aLogcat" from the Play Store (you can filter it to only show errors - "E/").
I've been having similar issues and it makes the phone unusable. I ran a logcat and found numerous errors related to audio and the feedback I got was that it appears to be a hardware issue.
Post a logcat here and I'll see if you guys are getting similar errors.
DRUMROT said:
Any of you have a logcat? Download "aLogcat" from the Play Store (you can filter it to only show errors - "E/").
I've been having similar issues and it makes the phone unusable. I ran a logcat and found numerous errors related to audio and the feedback I got was that it appears to be a hardware issue.
Post a logcat here and I'll see if you guys are getting similar errors.
Click to expand...
Click to collapse
installed it and will run it for a few hours to see what it gets.
should i change any of the settings on it or just run it vanilla?
I just ran it out of the box. Stopped it and then filtered it to show errors by searching for E/. Found a bunch related to audio.
Sent from my One S using Tapatalk
i've decided for now i'm switching to magiorom as i've had a buttload of bootloops today on odyssey 3.21, so will monitor it tonight and see if there's anything to show.
for the short time i was running alogcat on odyssey, it didn't show much even though i was switch/using different apps, so that's why i was curious about if i should change anything.
anyway, i'll see how i get on and report back later
Just to keep this thread going I wanted to include some more things i've discovered while searching for a solution to this problem. I use a program called "error log dump" from the play store to view any system errors. The two most common ones I see are: "AudioPolicyManagerBase(261)" and "failed to enable the mixer controls for the speaker". The second one only appears after all sound is lost. Including any audio from phone calls even though it does connect the call.
Recently i've discovered an clue that seems to indicate that this is a software issue not hardware. Whenever I lose all sound I start up the error logging program and hit "start log". Several times the log program started acting weird and not record anything but the sound immediately came back. In fact that is how i usually solve the problem now.
I'm running a rooted and S-OFF phone with the MaximusHD rom. This problem started when my phone was completely unmodified so i know it's not a problem with the ROM.
Does anyone have any idea's as to which service might by causing this? I've searched and tried disabling everything that has to do with the audio.
I tried the above workaround with SIM out and WiFi off reboot, and I've got sound back. As soon as I finish a call all sound goes and can't play video etc until I perform the reboot thing again. Might this suggest something to do with the radio knocking out the sound? I'm a bit of a noob with all this but that's the idea I'm getting.
For the record I'm s-on, and this issue has been present for a few days now, on multiple roms (the issue remained on all 3 roms but is worse on magiorom).
Isastudios said:
Recently i've discovered an clue that seems to indicate that this is a software issue not hardware.
Click to expand...
Click to collapse
This is why I was curious to see the errors you guys were getting.
I've tried various ROMs (4.2-4.4), kernels (3.0 and 3.4 based), and firmwares (2.15, 2.16, and 1.13) and still experience a loss of sound. Although I will say that lately it seems to be less frequent (Liquid Smooth 2.4, 3.0 based Bubba Vn5 kernel, hboot 1.13).
So I'm inclined to think it could be more hardware related for me at least. Turning my volume up and down repeatedly seems to fix it... usually.
Sent from my One S using Tapatalk
So after using that work around for a bit, it seems notifications work fine, but anything that plays for more than about 10s kills audio again, but not permanently like phone calls.
Also, that alogcat stops recording as soon as it's in the background for me, don't know if that's another issue or connected?
E: this all seemed to start for me when my phone was left uncharged for 3 days
twist3d0n3 said:
Also, that alogcat stops recording as soon as it's in the background for me, don't know if that's another issue or connected?
Click to expand...
Click to collapse
I ran it and called myself from another phone, watched the log, and then used the vol keys (which make that beep when adjusting sound) and watched the log. Saw the errors that way.
Yours appears to be slightly different than my issue anyways, but for what it's worth - I switched to ViperOneS (the last ROM I remember using that didn't have these issues) and my audio never dropped once.
Giving it a try now man, cheers for the heads up
Good afternoon,
I have a T-Mobile Oneplus 7 Pro (had it for 2 weeks now), it is SIM unlocked at this time and I am waiting on the token from Oneplus which I should have this evening if the 7 day rule still applies.
Issues mostly started today and I have done everything except for a factory reset.
1) When I receive a phone call and answer it the phone is automatically on speaker instead of phone although the icon shows as phone. To fix during the call I switched to speaker then back to phone and it was fine. Next call in, same thing again. This just started today, prior to that it operated normally
2) Related to #1, when connected to the Bluetooth in my truck and a call comes in instead of being on Bluetooth like it had been it will be on phone (ear piece) setting. Again to correct during call I switched to phone then back to Bluetooth and works correctly, again until the next call comes in. This issue started today, prior to that it operated normally
3) No matter what I have my ring volume set at the phone will always ring very quietly, most of the time I will not hear it and miss calls due to this. I know the speaker is fine as I can set it to as loud as it'll go and you can definitely hear it as well as videos, but no matter what it keeps doing the low volume ring. This started last night, prior to that it operated normally
4) Certain apps when opening freeze and end up having to force close the app. I will attempt a second time opening and almost always the same thing happens again. I have uninstalled/re-installed these apps and that changes nothing. I also have a Oneplus 6t and a Note 9, both have exact same apps and they work flawlessly on them. This started yesterday, prior to that it operated normally
5) My wife also has the 7 pro and has the issue with #4 above as well. Thankfully thus far that is all she is experiencing with it. Her issue began about 3-5 days ago.
I am not certain what the issue is, but if someone has any ideas let me know as I am not changing this to international version until I know if the phone itself has an issue.
Thanks!
I had the Bluetooth speaker issue both ways as you explained. I had my Galaxy watch paired and allowed to receive calls I shut that off and seems to have fixed it for me.
GrimReaper316 said:
Good afternoon,
I have a T-Mobile Oneplus 7 Pro (had it for 2 weeks now), it is SIM unlocked at this time and I am waiting on the token from Oneplus which I should have this evening if the 7 day rule still applies.
Issues mostly started today and I have done everything except for a factory reset.
1) When I receive a phone call and answer it the phone is automatically on speaker instead of phone although the icon shows as phone. To fix during the call I switched to speaker then back to phone and it was fine. Next call in, same thing again. This just started today, prior to that it operated normally
2) Related to #1, when connected to the Bluetooth in my truck and a call comes in instead of being on Bluetooth like it had been it will be on phone (ear piece) setting. Again to correct during call I switched to phone then back to Bluetooth and works correctly, again until the next call comes in. This issue started today, prior to that it operated normally
3) No matter what I have my ring volume set at the phone will always ring very quietly, most of the time I will not hear it and miss calls due to this. I know the speaker is fine as I can set it to as loud as it'll go and you can definitely hear it as well as videos, but no matter what it keeps doing the low volume ring. This started last night, prior to that it operated normally
4) Certain apps when opening freeze and end up having to force close the app. I will attempt a second time opening and almost always the same thing happens again. I have uninstalled/re-installed these apps and that changes nothing. I also have a Oneplus 6t and a Note 9, both have exact same apps and they work flawlessly on them. This started yesterday, prior to that it operated normally
5) My wife also has the 7 pro and has the issue with #4 above as well. Thankfully thus far that is all she is experiencing with it. Her issue began about 3-5 days ago.
I am not certain what the issue is, but if someone has any ideas let me know as I am not changing this to international version until I know if the phone itself has an issue.
Thanks!
Click to expand...
Click to collapse
I have had the issue with #1 on the T-Mobile version few times. I switched to the international version and didn't have it at all. Switched back to the T-Mobile version last night and the first incoming call that I answered was that way. I think this is an issue with the T-Mobile version and it seems sporadic, at least on mine. Most likely gonna be switching back to the international version until I decide to to a JOD upgrade sometime down the road, plus the camera is so much better on the international version.
I have issue #2, like mikeb85, I also have a galaxy watch paired. I'll see if his solution fixes mine as well. Issue #4 for me seems to be related to restoring certain apps via OnePlus switch in my case. A fresh install of those apps (usually ones requiring permissions allowed by a pop-up) fixed that for me
Might be a good idea to just do a full factory reset just for safe measure. If it's still not working right, I would warranty a replacement.
I know it sounds like a cop out, but the only issue I'm experiencing is just the Ghost touching in the top right of the device.
Other than that, I just reboot and it's all good.
Hey
Does anyone experience problems of phone having full signal and then dropping it.
The problem I'm experiencing is frequent dropout during calls and being unable to establish them afterwards.
I can send texts and use the internet one minute and the next the phone doesn't work and drops my calls as well as doesn't accept them.
I tried swapping SIMs, rebooting, flight mode, you name it. The phone starts working again after about five minutes.
Here is the error:
https://drive.google.com/file/d/1e6_D3RM6luCK_LWDQSmOq-gJmmxjQOd9/view?usp=sharing
I would really appreciate some help. I highly suspect that this started happening with one of the latest updates.
I'm on a vanilla 12.0.3 Global rom.
Cheers
DavidMarmon said:
Strange
Click to expand...
Click to collapse
Yup. I have it pinpointed to a software problem as the phone worked just fine until a couple of updates ago. I can't however work out what could cause it.
I'm currently trying toggling VoLTE and changing APN settings (APN had wrong settings but still worked). Maybe the combination of both could cause problem.
I have also found out that SMS and data connection works fine all the time. It's just the calling function that causes the problem. I can listen to Spotify all day and it will work but as soon as someone tries to call me the signal will drop and everything stops. When I call the same thing happens. The bars just drop to 0 and playback stops. It resumes right after and works fine as long as I don't try to call. If I do the same thing happens.
The issue resolves itself after 5-30 minutes or so and then everything works totally fine.
So yeah if I had a rooted phone I would definitely contribute this to faulty rom or a rogue app. But I don't have one so it should work fine.
I've managed to capture it on video (sorry for the shaky camera but it was hard to film using one hand):
https://www.youtube.com/watch?v=kxusuCwsiBc&t=2s
Reboots, flight mode, swapping SIM cards (using a brand new one), using a SIM in slot 1 or slot 2, heck both slots, VoLTE on or off... I have literally tried everything. Nothing changes. Placing the same card in my other phone is fine. The problem happens everywhere and not only in one place so it's not reception. Also it doesn't matter if I'm moving or not so it's not switching between towers.
Same prob
I have the same prob, and I also tried every thing even flashing lineage didn't help, did u manage to find solution????
fautsoops said:
I have the same prob, and I also tried every thing even flashing lineage didn't help, did u manage to find solution????
Click to expand...
Click to collapse
Sort off. I had to send it to a service center and they've returned my money as it was deemed irreparable.