Help - No audio/mic in cell call, but voip works fine - General Questions and Answers

I have an HTC Droid DNA with Verizon. It's almost 2 years old. I set s-off about a year ago, and have root access, but I didn't flash anything. It's worked fine this whole time. Yesterday morning i made a call without issue. Then, in the afternoon, when I tried to make a call, there was no sound during the call. I made no changes and it suffered no damage in between. If I try to make a call. the call connects, the other person gets the call and answers it, but I can't hear them and they can't hear me. Same with incoming calls. My phone rings, I answer, but neither of us can hear the other one. I've tried the speaker phone, headset, and bluetooth with the same results. I've also tried making a call through google hangouts, and the sound works just fine.
Checked mute/volume settings. Restarting multiple times didn't fix it. I finally decided the only solution was to wipe everything and reflash a stock rom. I flashed hboot, radio, and then the ROM. Still no audio in cell calls. I'm at a complete loss. Is it possible this is a hardware problem? A problem with some account setting on Verizon's end? Any thoughts our suggestions would be appreciated.

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[Still awaiting solution] Cannot call from my Fuze, need urgent help.

Suddenly today, around an hour ago, I found out that I am not able to call from my Fuze. I can dial, but I don't hear any ring of the number I am calling. I put the SIM card in other phone and it can make calls. I am now sure what is wrong, could someone please provide some much needed suggestions?
I wouldn't have opened this thread as a new issue, and even if later it gets moved, I am seeking some urgent help, so I am posting it as a thread. Thanks.
Did you check in the comm manager to see if you turned airplane mode on or turned the radio off?
ourtech said:
Did you check in the comm manager to see if you turned airplane mode on or turned the radio off?
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Yes, I did and the Airplane mode is off and the Radio is on. Somehow, not being able to call has coincided with not being able to connect to 3G too. The problem happened all of as sudden. I even made some calls this morning from my Fuze, and suddenly, it just would not make any more calls from it. Any more suggestions? I really don't want to hard reset it, as I have so much customization on it. Thanks.
i would backup and preform a HR to make sure it's hardware related
is the speaker bad? does the phone work on speakerphone?
does the call fail?
Agreed do a hard reset...if that doesnt work its the phone itself and a warranty issue. Which AT&T will take care of
I want to avoid a hard reset; I did it just last week. I understand why you would suggest to do that, but I want to avoid it, if I can.
The speakers work just fine; I played music. While on a call, I can't hear anything. The call seems to be in progress, but no party can hear anything. I haven't spoken to any person I called to verify if they received my call. If this could be something to do with radio, is there a way to deal with it? I am using everything stock. Please keep your suggestions coming.
incisivekeith said:
I want to avoid a hard reset; I did it just last week. I understand why you would suggest to do that, but I want to avoid it, if I can.
The speakers work just fine; I played music. While on a call, I can't hear anything. The call seems to be in progress, but no party can hear anything. I haven't spoken to any person I called to verify if they received my call. If this could be something to do with radio, is there a way to deal with it? I am using everything stock. Please keep your suggestions coming.
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Click to collapse
The music and the speaker form calling are not the same, does it work on speakerphone?
Thanks for your response scotchua. The speakerphone was not working, to answer your question.
Update: I can make calls now.
But, instead of closing this thread, I would like to keep it alive, as I don't know what created the problem and what solved it. As I said, when I couldn't make calls, the data connection was not getting established either. If it was a problem with the connection or AT&T's tower, I would not have been able to make calls when I inserted my sim card into another phone. For about 6 - 7 hours, I had to use another phone, which does not have the features that Fuze has.
later in the evening, I put the sim cad back into Fuze, just to try if it worked, and it did work; I can make calls now. This actually complicates the problem, as I don;t know what caused it and it scares me that this can happen again and I, or anyone else who would be having a similar problem, will not know how to fix it. If keeping this thread alive does not seem like a waste of time to the community, please provide more suggestions regarding what may have caused the problem. Thanks.
i had the same problem with my fuze. I could not hear from the phone when making a call, but i could hear from the speakerphone. I reset the phone, changed ROM and tried everything. Nothing worked so I had to return the phone for a replacement.

Mic stops working - ONLY during calls?

Hi all,
Bought a NS4G last weekend and am having a weird problem.
ONLY during calls, my mic seems to stop working. I can use voice search and voice nav no problem. Can pull the phone far away from my face and it hears me just fine. But if I'm on a call I practically have to shout into the mic. Tried to leave myself a voicemail on my work number and it didn't even register that I was talking.
Also just tried using a db meter app and the mic works perfectly with that.
I recently installed Netarchy kernel and Voodoo control.
Could there be a setting that is screwing with my mic during calls?
EDIT: I think I've narrowed it down to Voodoo Control :/
Uninstalled app, rebooted and now people can hear me fine.
same thang
had this same problem. Not sure when it started, had the phone for a little over a week, running latest Netarchy (pre-5-15-11 build) and Voodoo controls. After I had 4 people comment on not being able to hear me, I checked for myself and sure enough, I was barely audible on the other end of a call. Tried factory ROM/kernel, no luck. Wiped the phone completely, ROOT included and still had the problem. Returned the phone to Best Buy new one sounds great. Haven't rooted yet. Both phones running GRJ22 (Latest Google update). Both phones seem to have the radio/wifi level flucuations many others are commenting on. Wifi Speedtest half the speed of iphone on same network 10M vs 18M down and 4M vs 18M up.
Same issue here. I restored my phone to stock in order to bring it back to Sprint but when I tried it after restore others could hear me fine. I am restoring my nandroid backup in hopes that I can disable voodoo sound and have it work like OP.
Found out that it's not Voodoo Sound in itself, it's the Hi-fi record option. Turn it off and in-call mic levels return to normal.

No sound in incoming calls only, outgoing works perfectly

I scoured the forums for a couple hours trying to see if there's anything like this out there, I couldn't find anything.
I flashed the 8/29 Cyanogenmod 10, properly cleared caches and stuff, and it's been great... except for when someone calls me, I answer and neither of us can hear anything. When I call back everything works perfectly.
I tried switched to speaker, muting and unmuting, resetting, nothing helps... the really odd thing is that if I press a key in the dialer while on the call, the person on the other end can hear the key tone. That goes both ways.
I thought maybe since a lot of people were having audio issues that were fixed by the 7/27 kernel that it might help, so I flashed that and it didn't make a difference.
Does anyone have any ideas as to what I can do? I'm stumped here. If the outgoing calls work like normal, it shouldn't be an issue with hardware.
edit: I flashed the first OTA modem as well, didn't affect anything
EDIT - flashed to the Aug 30 experimental call build, it's working fine now. Hooray! Sorry for posting like a noob -.-

[Q] There is no sound when making calls?

I recently noticed this problem, about a week ago. Whenever I make a phone call, I can not hear the person on the other end, but they can hear me.
I just installed a new rom (Clean Rom 5) and I still have this problem. The speakerphone works fine...
Any ideas?
Thanks

SM-J710MN Bluetooth Snafu

I have a 2016 Chevy Trax. No issues whatsoever pairing the Bluetooth with my J7. Listen to music from the phone, take calls, messages get notified through car speaker etc.
Then I noticed about a week ago...the phone connection stopped working. I discovered it was not only my car, but Bluetooth headset too.
I can pair my phone. Music will play. If I get a message I can hear it. If I have Google Maps on I can hear the voice.
However, if the phone rings, I can not hear it. If someone is on the other end. They say they can hear me. I hear nothing.
If I press "Speaker" on my phone, I can hear the person through the phone and they can hear me. However as soon as I turn the Bluetooth back on...I lose them. In my car it says going to Private Mode....and I can hear through the phone. But as soon as I reconnect to the Bluetooth....I hear nothing.
I have tried everything...to no avail. Took out the battery for soft reset. Found all the Bluetooth apps in the "system apps" setting. Deleted all the caches. Disabled "Ok Google". Only thing I have not done is a factory reset. Last resort.
My wife has the exact same phone. Hers acts the same. Leads me to believe it is from the last update which happened a week or so ago.
I hope this makes sense and I hope someone can help!
Mike
I am having the exact same issue. Appears the call sound and mic aren't working. This update was to Samsung Experience 9.5
Same here. Bluetooth calls in my car stop working after last android update. No sound on call from both sides.
I'd tryed some suggestions from post on the web but nothing seems to work.
Waiting for a solutions from Google or Samsung.

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