Hello,
I had an issue of my Nexus 5 restarting whenever I tried to unlock the screen. Since, I have searched several websites and found that I need to do a factory reset to fix the issue. And, I followed the below steps:
1.If your phone is on, power it off.
2.Press & hold Volume Down and Volume Up, and then press & hold Power simultaneously until the device turns on. You will see the word Start with an arrow drawn around it.
3.Press Volume Down twice to designate Recovery mode.
4.Press Power to restart into Recovery mode. You will see an image of an Android robot with a red exclamation mark.
5.While holding down Power, press Volume Up.
6.Use the volume keys to scroll to "wipe data/factory reset" and press Power to select it.
7.Scroll down to "Yes - erase all user data" and press Power to select it.
When everything is completed. I tried restarting the phone by clicking the power button, and what I see is the Boot Animation . Waited for an hour, two , three and five. Still i see the same. Please help me. I tried to search for similar posts with no luck.
Thanks in advance.
Sudii545ster said:
Hello,
I had an issue of my Nexus 5 restarting whenever I tried to unlock the screen. Since, I have searched several websites and found that I need to do a factory reset to fix the issue. And, I followed the below steps:
1.If your phone is on, power it off.
2.Press & hold Volume Down and Volume Up, and then press & hold Power simultaneously until the device turns on. You will see the word Start with an arrow drawn around it.
3.Press Volume Down twice to designate Recovery mode.
4.Press Power to restart into Recovery mode. You will see an image of an Android robot with a red exclamation mark.
5.While holding down Power, press Volume Up.
6.Use the volume keys to scroll to "wipe data/factory reset" and press Power to select it.
7.Scroll down to "Yes - erase all user data" and press Power to select it.
When everything is completed. I tried restarting the phone by clicking the power button, and what I see is the Boot Animation . Waited for an hour, two , three and five. Still i see the same. Please help me. I tried to search for similar posts with no luck.
Thanks in advance.
Click to expand...
Click to collapse
Try and reset it again I suppose.
Sudii545ster said:
Hello,
I had an issue of my Nexus 5 restarting whenever I tried to unlock the screen. Since, I have searched several websites and found that I need to do a factory reset to fix the issue. And, I followed the below steps:
1.If your phone is on, power it off.
2.Press & hold Volume Down and Volume Up, and then press & hold Power simultaneously until the device turns on. You will see the word Start with an arrow drawn around it.
3.Press Volume Down twice to designate Recovery mode.
4.Press Power to restart into Recovery mode. You will see an image of an Android robot with a red exclamation mark.
5.While holding down Power, press Volume Up.
6.Use the volume keys to scroll to "wipe data/factory reset" and press Power to select it.
7.Scroll down to "Yes - erase all user data" and press Power to select it.
When everything is completed. I tried restarting the phone by clicking the power button, and what I see is the Boot Animation . Waited for an hour, two , three and five. Still i see the same. Please help me. I tried to search for similar posts with no luck.
Thanks in advance.
Click to expand...
Click to collapse
Stock recovery wipes everything AFAIK so your user data and the OS are gone... You have to flash the stock build (factory images) or take the opportunity to flash a new recovery and a custom rom.
EDIT: maybe not I actually never used it.
Primokorn said:
Stock recovery wipes everything AFAIK so your user data and the OS are gone... You have to flash the stock build (factory images) or take the opportunity to flash a new recovery and a custom rom.
EDIT: maybe not I actually never used it.
Click to expand...
Click to collapse
It doesn't touch /system or /boot. Only /data, but not excluding /data/media like custom recovery would
rootSU said:
It doesn't touch /system or /boot. Only /data, but not excluding /data/media like custom recovery would
Click to expand...
Click to collapse
Oh yes I remembered there was a difference regarding the wipe process. Thanks for the clarification.
Primokorn said:
Oh yes I remembered there was a difference regarding the wipe process. Thanks for the clarification.
Click to expand...
Click to collapse
No problem
Related
I was trying out a new setup on my phone when it got stuck on the Motorola M. I found that you can boot into System Recovery with out going through the app and doing a recovery boot. This is not the factory manual reboot procedure.
***Boot into System Recovery**
Steps
1. If stuck in M logo screen or Dexter's screen, pull battery
2. Insert battery and hit power button
3. As soon as you hit power button hold the Volume up button down until the unboxing logo comes up.
**Updated with info provided by 3rdstring**
And now you can use nandroid to go back to a earlier version of dexter's or what ever you have on your card.
I would also recommend to wipe the dalvik cache, and cache partition. You do not need to do a factory reset.
Hope this helps others out, no need to reflash to stock version when your phone bricks.
**Factory Reboot steps***
To Manually Reset
If there are significant problems with your device or you are not able to follow the steps above please use the following process to manually reset the phone:
Turn off phone
Press Power key + Camera Key + GalleryKey to power on the phone and bring up the recovery screen
When the Triangle/Exclamation point screen appears, press Volume Up + Gallery Key down and tap the camera key to show the recovery menu.
When the recovery window appears, use the volume up/down keys to navigate the menu and the camera key to enter your selection.
Select Wipe data/factory reset
Select Reboot Phone
You should only need to hold in the volume up button while powering on the phone to boot into OpenRecovery once it's installed either via Dexter's System Recovery app or through the directions on ModMyMobile.
Hi thanks very much doing your discovery unbrick my other xt720
Sent from my XT720 using XDA Premium App
Sorry your wrong hold power then volume.
Sent from my XT720 using XDA Premium App
Brian5475E said:
3. As soon as you hit power button hold the Volume up button down until the unboxing logo comes up.
**Updated with info provided by 3rdstring**
Click to expand...
Click to collapse
I do believe that is what I said. Tested it myself. Hold the power button to turn on like normal, then just hold the volume up button down.
Hi
I have a Samsung Nexus S for past 5 months. I recently upgraded to the ICS. Last week, I was listening songs on my phone and all of a sudden out of nowhere the phone re-started.
After couple of minutes, saw a message on screen saying “encryption unsuccessful, you have lost all your data. This phone will now need to rebooted”.
Underneath this message, there was only 1 option of REBOOT NOW. I had to press the button since I had no other option.
After this the phone restarted but never went past the start up animation screen. After couple of days, I gave it another shot and after going past the welcome screen, it gave me the option to register the phone again. But as soon as that screen comes up, I get all these small messages saying, email has stopped, music has stopped, android process has stopped, calendar has stopped................ at this point the phone virtually hangs itself and I can’t do anything.
Can someone please advise what is wrong with my phone and how can I fix it?
Any help would be very much appreciated.
Try this, power the phone off, now press and hold the volume up & power botton at the same time, a menu should appear, now use the volume up/down buttons till "RECOVERY" is highlighted green, now press the power button, the phone will now reboot and in to recovery and show an android on the screen, at this point you need to press and hold the power button then press volume up briefly, a menu should appear, use the volume up/down buttons to highlight "wipe data/factory reset" and press the power button, now use the volume up/down buttons to highlight "Yes -- delete all user data" once this is done select "reboot system now", this process will wipe the phone and put it back to factory settings, it won't delete usb storage though so you may need erase usb storage once you're up and running again.
d.chatten said:
Try this, power the phone off, now press and hold the volume up & power botton at the same time, a menu should appear, now use the volume up/down buttons till "RECOVERY" is highlighted green, now press the power button, the phone will now reboot and in to recovery and show an android on the screen, at this point you need to press and hold the power button then press volume up briefly, a menu should appear, use the volume up/down buttons to highlight "wipe data/factory reset" and press the power button, now use the volume up/down buttons to highlight "Yes -- delete all user data" once this is done select "reboot system now", this process will wipe the phone and put it back to factory settings, it won't delete usb storage though so you may need erase usb storage once you're up and running again.
Click to expand...
Click to collapse
I would wipe cache while you're in there too.
Sent from my Nexus S using xda premium
i tried doing that. i cant get into recovery mode, when I press volume \up and power i get into that screen where it displays all the options such as recovery, bootloader etc etc. I select recovery (I dont see a android exclamation sign instead for a split second I see android and a triangle) and press volume down/up + power button, nothing happens. after some time it reboots and hangs itself at the animation screen..........any suggestions? your help is much appreciated.
puriaditya1234 said:
i tried doing that. i cant get into recovery mode, when I press volume \up and power i get into that screen where it displays all the options such as recovery, bootloader etc etc. I select recovery (I dont see a android exclamation sign instead for a split second I see android and a triangle) and press volume down/up + power button, nothing happens. after some time it reboots and hangs itself at the animation screen..........any suggestions? your help is much appreciated.
Click to expand...
Click to collapse
I think that you have to push clockworkmod recovery image like when you root your device.
Sent from my Nexus S using Tapatalk
is there any 'how to' guide to do that?
puriaditya1234 said:
is there any 'how to' guide to do that?
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=1007782
Check this thread.
Sent from my Nexus S using Tapatalk
yeah, try using clockwork recovery.
that's much more usfeul than the stock one
i tried doing clockwork recovery, I cant unlock the bootloader, i did all the steps ie installed android drivers, went to command prompt, typed the command, I can see the option of unlocking bootloader on android but when I select yes, it still says locked. I guess I will have to give up on this phone.
puriaditya1234 said:
i tried doing clockwork recovery, I cant unlock the bootloader, i did all the steps ie installed android drivers, went to command prompt, typed the command, I can see the option of unlocking bootloader on android but when I select yes, it still says locked. I guess I will have to give up on this phone.
Click to expand...
Click to collapse
Try using one click root v6 by shabbypenguin. That will work for you. Its what I used and its so easy. Just look for it here on xda
Sent from my Nexus S using xda premium
I found instructions on how to wipe data/cache for xt926 by holding volume up + down + power and selecting recovery, then hold volume up + down when android guy with triangle comes up. Can someone with a xt925 on rogers/fido give it a try. When I tried it, i can never get it to go past the android guy with triangle. I wonder if rogers/fido gimped the recovery on purpose...
dixieflatline76 said:
I found instructions on how to wipe data/cache for xt926 by holding volume up + down + power and selecting recovery, then hold volume up + down when android guy with triangle comes up. Can someone with a xt925 on rogers/fido give it a try. When I tried it, i can never get it to go past the android guy with triangle. I wonder if rogers/fido gimped the recovery on purpose...
Click to expand...
Click to collapse
Are you on ICS or JB system ROM?
I have a Rogers XT925 and was able to do the VOL- and VOL+ buttons simultaniously. Actually, I held down the VOL- button and pressed VOL+ and it worked for me.
FYI, my qe is 0/0
danifunker said:
Are you on ICS or JB system ROM?
I have a Rogers XT925 and was able to do the VOL- and VOL+ buttons simultaniously. Actually, I held down the VOL- button and pressed VOL+ and it worked for me.
FYI, my qe is 0/0
Click to expand...
Click to collapse
On JB now, which is why I need to wipe data/cache. After the OTA to JB, my phone just burns the charge in like 6 hours, someone suggested to wipe data and cache.
dixieflatline76 said:
On JB now, which is why I need to wipe data/cache. After the OTA to JB, my phone just burns the charge in like 6 hours, someone suggested to wipe data and cache.
Click to expand...
Click to collapse
I would say to let it run for an entire day without rebooting. You night be stuck building your media cache. I've seen that in the past.
Sent from my XT925 using Tapatalk 2
danifunker said:
I would say to let it run for an entire day without rebooting. You night be stuck building your media cache. I've seen that in the past.
Sent from my XT925 using Tapatalk 2
Click to expand...
Click to collapse
Not familiar with media cache, does it still apply if i have no songs, video or that kind of files on there?
Also, do you mind sharing the dummies step by step on how to get to the recovery menu, tried again, still won't go past the android dude with the triangle icon.
Thanks!
dixieflatline76 said:
Not familiar with media cache, does it still apply if i have no songs, video or that kind of files on there?
Also, do you mind sharing the dummies step by step on how to get to the recovery menu, tried again, still won't go past the android dude with the triangle icon.
Thanks!
Click to expand...
Click to collapse
Verify that both your volume buttons work first. I'll make a YouTube video for you shortly
Sent from my XT925 using Tapatalk 2
dixieflatline76 said:
I found instructions on how to wipe data/cache for xt926 by holding volume up + down + power and selecting recovery, then hold volume up + down when android guy with triangle comes up. Can someone with a xt925 on rogers/fido give it a try. When I tried it, i can never get it to go past the android guy with triangle. I wonder if rogers/fido gimped the recovery on purpose...
Click to expand...
Click to collapse
Here's how you do it:
Alternate method
Ensure the device is powered off.
To power off, press and hold the Power button.
Select Power off.
Select OK.
Allow several seconds for the device to power off.
Simultaneously press and hold the Volume up + Power button until the Boot Mode Selection Menu appears then release.
From the Boot Mode Selection Menu screen, press the Volume down key to select Recovery then press the Volume Up key.
From the Droid triage screen:
Press and hold Volume down.
Press and release Volume up.
Release Volume down.
Select wipe data/factory reset.
Utilize the volume keys to highlight and the Power button to select.
Select Yes -- delete all user data.
Allow several seconds for the factory data reset process to complete.
Select reboot system now.
Allow several minutes for the reboot process to complete.
Initial Activation and Setup.
Hi!
I have recently purchased a Nexus 5. On the day of the purchase, I received an OTA update for camera issues (it currently says build KOT49H). However, although I belive this install went through, as it changed Android version from 4.4 to 4.4.2, it didn't work as expected during installation. It froze during the Android robot screen, while it was installing. Bottom-line, now that I enter recovery, the first thing I see is a dead Android with a red triangle on it and the message "no command" underneath. If I press any button, the menu appears and I can choose the options. However, sometimes if I press volume up, instead of going up the menu, it closes it and shows the dead android background image only. I press again, and see the menu again, but can't go up, only down.
The phone is stock rom, not rooted, not altered in any way! I have attached several pictures in this respect.
Any clue about this issue?
Thanks!
If you reboot your system from recovery, you are stuck on "no command" screen as well?
Try wiping cache partition and rebooting. if it doesn't help, then do a factory reset and see if it helps.
vin4yak said:
If you reboot your system from recovery, you are stuck on "no command" screen as well?
Try wiping cache partition and rebooting. if it doesn't help, then do a factory reset and see if it helps.
Click to expand...
Click to collapse
No, the phone actually works if I reboot it normally. Only when I enter recovery I see this dead android robot. When I initially saw this dead android after update, I did to a wipe cache from recovery, as well as factory reset both from phone, as well as from recovery. Still the dead android in recovery remains, as wallpaper image...
chrisradulescu said:
No, the phone actually works if I reboot it normally. Only when I enter recovery I see this dead android robot. When I initially saw this dead android after update, I did to a wipe cache from recovery, as well as factory reset both from phone, as well as from recovery. Still the dead android in recovery remains, as wallpaper image...
Click to expand...
Click to collapse
That's the stock recovery and this is the way it should be. It's perfectly normal.
vin4yak said:
That's the stock recovery and this is the way it should be. It's perfectly normal.
Click to expand...
Click to collapse
Thanks, I guess you're right! It's deceiving, however, that Google chose this image as default for recovery! I thought something went wrong...
However, I have reasons to believe that something is not right! When I enter recovery, I see the dead android, which is perfectly normal. In order to see the options (reboot, wipe cache, factory reset etc), I have to press volume up. If I press volume down, I go down the menu. If I press volume up, I should go up the menu. However, this leads to disappearing of the menu and back to the dead android background. If I press vol up, I see the menu again, with the cursor on the last position... I can't go up the menu. Is this normal behavior?
For instance, I had to select "wipe cache" and only after this process ended, by pressing vol up I was able to move through the options and choose reboot. Vol up in this case wasn't making the menu to disappear.
Thanks!
chrisradulescu said:
However, I have reasons to believe that something is not right! When I enter recovery, I see the dead android, which is perfectly normal. In order to see the options (reboot, wipe cache, factory reset etc), I have to press volume up. If I press volume down, I go down the menu. If I press volume up, I should go up the menu. However, this leads to disappearing of the menu and back to the dead android background. If I press vol up, I see the menu again, with the cursor on the last position... I can't go up the menu. Is this normal behavior?
For instance, I had to select "wipe cache" and only after this process ended, by pressing vol up I was able to move through the options and choose reboot. Vol up in this case wasn't making the menu to disappear.
Thanks!
Click to expand...
Click to collapse
nothing to worry sir.
So I did a factory reset, the tab rebooted to wipe the device, went to nvidia logo then screen went black, shuts off automatically and I can turn back on just for it to get right past the logo and shut off again, I've tried volume up with power and volume down and same thing happens. Sometimes the power won't even turn it back on for 5-10 minutes. Any suggestions?
kregstrong said:
So I did a factory reset, the tab rebooted to wipe the device, went to nvidia logo then screen went black, shuts off automatically and I can turn back on just for it to get right past the logo and shut off again, I've tried volume up with power and volume down and same thing happens. Sometimes the power won't even turn it back on for 5-10 minutes. Any suggestions?
Click to expand...
Click to collapse
Dumb question, but are you sure the battery is charged? I would leave it plugged in for awhile and try again. Then if it still is not booting try to enter download mode while connected to PC. Mine did something similar to this once when I did a factory reset as well. It only recovered after connecting USB to my PC.
I'm guessing you have custom recovery installed?
1. Download the factory image from NVIDIA website (specific to your device version),
2. Go into fastboot by pressing volume down and give a slight nudge to the power button (don't press until the logo comes up, just a quick nudge will do)
3. Unlock your bootloader using the instruction which can be found on this forum (if you have, skip this step) sorry I'm on mobile phone, so a bit hard to do a search for the link with small screen.
4. Unzip the recovery image zip file.
4. While still in fastboot, flash the recovery images using flash-all.bat contained in the unzipped folder.
You will lose your custom recovery and your root, but since you were gonna wipe your device anyway.. let me know if you're stuck somewhere.
I think i might have found fix....
Shut down the device with long press (8sec) Power button
Press and hold Vol down key
Press and release Power key
Device enters fastboot mode
Select Recovery mode option (using Vol up/down for navigation and power key to select)
Device enters recovery mode (after showing NVIDIA boot logo) with Android Robot screen.
Press and release Vol UP + Power button simultaneously
Then select wipe data/factory reset with Vol up/down key to navigate and power key to select
try this but be PATIENT AND wait for it to say erasing then i think ill be normal once its done also just wait with it on the "blank screen" we could have just got ahed of are selves and whent to conclusions and thought it was bricked