Hi
I have a Samsung Nexus S for past 5 months. I recently upgraded to the ICS. Last week, I was listening songs on my phone and all of a sudden out of nowhere the phone re-started.
After couple of minutes, saw a message on screen saying “encryption unsuccessful, you have lost all your data. This phone will now need to rebooted”.
Underneath this message, there was only 1 option of REBOOT NOW. I had to press the button since I had no other option.
After this the phone restarted but never went past the start up animation screen. After couple of days, I gave it another shot and after going past the welcome screen, it gave me the option to register the phone again. But as soon as that screen comes up, I get all these small messages saying, email has stopped, music has stopped, android process has stopped, calendar has stopped................ at this point the phone virtually hangs itself and I can’t do anything.
Can someone please advise what is wrong with my phone and how can I fix it?
Any help would be very much appreciated.
Try this, power the phone off, now press and hold the volume up & power botton at the same time, a menu should appear, now use the volume up/down buttons till "RECOVERY" is highlighted green, now press the power button, the phone will now reboot and in to recovery and show an android on the screen, at this point you need to press and hold the power button then press volume up briefly, a menu should appear, use the volume up/down buttons to highlight "wipe data/factory reset" and press the power button, now use the volume up/down buttons to highlight "Yes -- delete all user data" once this is done select "reboot system now", this process will wipe the phone and put it back to factory settings, it won't delete usb storage though so you may need erase usb storage once you're up and running again.
d.chatten said:
Try this, power the phone off, now press and hold the volume up & power botton at the same time, a menu should appear, now use the volume up/down buttons till "RECOVERY" is highlighted green, now press the power button, the phone will now reboot and in to recovery and show an android on the screen, at this point you need to press and hold the power button then press volume up briefly, a menu should appear, use the volume up/down buttons to highlight "wipe data/factory reset" and press the power button, now use the volume up/down buttons to highlight "Yes -- delete all user data" once this is done select "reboot system now", this process will wipe the phone and put it back to factory settings, it won't delete usb storage though so you may need erase usb storage once you're up and running again.
Click to expand...
Click to collapse
I would wipe cache while you're in there too.
Sent from my Nexus S using xda premium
i tried doing that. i cant get into recovery mode, when I press volume \up and power i get into that screen where it displays all the options such as recovery, bootloader etc etc. I select recovery (I dont see a android exclamation sign instead for a split second I see android and a triangle) and press volume down/up + power button, nothing happens. after some time it reboots and hangs itself at the animation screen..........any suggestions? your help is much appreciated.
puriaditya1234 said:
i tried doing that. i cant get into recovery mode, when I press volume \up and power i get into that screen where it displays all the options such as recovery, bootloader etc etc. I select recovery (I dont see a android exclamation sign instead for a split second I see android and a triangle) and press volume down/up + power button, nothing happens. after some time it reboots and hangs itself at the animation screen..........any suggestions? your help is much appreciated.
Click to expand...
Click to collapse
I think that you have to push clockworkmod recovery image like when you root your device.
Sent from my Nexus S using Tapatalk
is there any 'how to' guide to do that?
puriaditya1234 said:
is there any 'how to' guide to do that?
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=1007782
Check this thread.
Sent from my Nexus S using Tapatalk
yeah, try using clockwork recovery.
that's much more usfeul than the stock one
i tried doing clockwork recovery, I cant unlock the bootloader, i did all the steps ie installed android drivers, went to command prompt, typed the command, I can see the option of unlocking bootloader on android but when I select yes, it still says locked. I guess I will have to give up on this phone.
puriaditya1234 said:
i tried doing clockwork recovery, I cant unlock the bootloader, i did all the steps ie installed android drivers, went to command prompt, typed the command, I can see the option of unlocking bootloader on android but when I select yes, it still says locked. I guess I will have to give up on this phone.
Click to expand...
Click to collapse
Try using one click root v6 by shabbypenguin. That will work for you. Its what I used and its so easy. Just look for it here on xda
Sent from my Nexus S using xda premium
Related
Guys,
I've tried various searches but I can't come up with an answer that works for me.
When attempting a factory/hardware reset one has two choices:
1. Use the software option.
2. Hardware option using button presses.
I'm looking for a procedure to execute option 2. I can get into the bootloader (Vol Up + Power).
Once in the bootloader, I can navigate to the "Recovery" option but once selected my NS doesn't appear to do anything, it just sits there with an "!" inside a triangle and the little android-droid on the screen.
I doesn't move from there no matter how long I leave it and there are no prompts/confirmations.
Once in that state, if I remove the battery and the reboot the phone boots up as if nothing happened...everything is still there, all my accounts still work etc. Basically the actions had no effect.
Does anyone know how to factory reset the device properly? My device non-root btw.
TIA,
Syphon.
I think, for the stock recovery, once you get the ! in the triangle you need to press or hold volume-up and power button again, then it will take you to recovery.
Ah cool.
Thanks for the tip, I will remember that for the next time I need to do it!!
ikon8 said:
I think, for the stock recovery, once you get the ! in the triangle you need to press or hold volume-up and power button again, then it will take you to recovery.
Click to expand...
Click to collapse
On my phone, after 2.3.1, it's power button first, then while holding it, volume up, and only while the box dumping an arrow onto the little android is showing (maybe a second or so). Once the "!" in a triangle is showing, no key combo will get my phone into recovery. Timing is critical. Took me a few tries and a few helpful posts here to get it right.
Oh, also, you can do the ULTIMATE factory reset on this device by doing a "fastboot oem unlock" on the device (then relock it with "fastboot oem lock"). This wipes the sd card as well as the personal data in the rom space.
Awesome, thanks for all the information guys. Much appreciated.
hi all,
heres the deal. i rooted my defy with superoneclick, it worked great.
heres the problem and what i think is the cause but i need a solution!
PROBLEM: i switch my phone on, it starts normally
motoblur screen
then
T mobile screen
then
the normal swipe unlock
i ulnlock it fine but as soon as i do the wallpaper dissapears/goes black. i cannot access any apps. none of the buttons work (menu,home,return/back,search) but the info bar/ menur bar thing at the top that swipes down works fine and what ever is in it works fine i.e when i plug into usb im able to choose portal and tools and those other 3. but when i just leave my phone on lock then press power button/activate unlock screen. it will show normal background with time and everything looks normal.
the CAUSE ( i think )
i was installing apps and deleting motoblur stuff. but it it was one of those two, i isntalled an app and i deleted a file at the same sort of time. the app installed was some startup app killer or a firewall of some type. or it could have been that i deleted an apk file that had a real short name i think, like blur.apk
PLEASE HELP ME. I need a solution FAST its my first smartphone ever and i paid alot for it. if you need my phone info it was
moto defy android 2.1 uk version but then rooted with super one click
THANK YOU IN ADVANCED FOR ANY HELP
ps i have installed rsd lite and it is recognised by it but thats as far as i know what to do...
Did you get my PM lol saw you in the other forum.
try to do a factory reset on the phone from the recovery menu. if anything, reflash your rom or pick a new one. I had this issue with a few mods/roms/kernals aswel.
sgtagem said:
Did you get my PM lol saw you in the other forum.
try to do a factory reset on the phone from the recovery menu. if anything, reflash your rom or pick a new one. I had this issue with a few mods/roms/kernals aswel.
Click to expand...
Click to collapse
i sent you a pm too. thanks for being so quick to reply. but i dont know how to do that stuff im a noob this is my first androidsmartphone ever but im a very quick learner
all good. For my phone. ( droid incred.) when the phone is off i hold power and the volume up key. then i select recovery using the volume keys. I know the buttons to push are different on some phones so you might neeed to use google to find the right 2 keys to hold down while booting
i currently have it in boot loader mode, it says battery ok, ok to program, transfer mode, usb. and thats all it says. no recovery options at all
Ok, found this in another forum. this is how to get into your boot menu i guess:
The boot menu happends when you press the volume down key and the power button.
When it takes you to the triangle part press the volume up key and the power button this action brings up another menu on which you can reboot and other settings.
the first triangle with exclamation mark inside it with the lil andorid man comes up, but the second menu doesnt, im holding vol down and power to get up this image, the to get second one you say to do vol up and power...i tried it, held it for a while but still no joy
ok, give this a try
"If you swipe the bottom right corner when you see the triangle you will get a menu. From there you can reboot or reset"
Still looking for more
nope sorry still dont work. i really appreciate you spending your time doing this it realy does mean ALOT. thank you i hope the solution isnt far away!
Ok, this is from the t-moble forms:
One suggestion...
Pull the battery.
Hold down the volume down key and press the power button.
Continue to hold the volume down key until you seem something happening on the screen.
This should boot you into recovery mode, you'll see a little green Android stood next to a yellow warning sign.
Press the bottom-right corner of the screen, a menu should appear.
Use the volume keys to scroll up and down.
Scroll to 'Wipe DATA/factory reset' and press 'ok' (bottom-left of screen) - you may need to re-confirm in a sub-menu.
After the wipe completes, scroll to the 'reboot' option and press 'ok'.
If you do that, you completely wipe the handset, same as if you performed a full factory reset on the handset.
Obviously, this will get rid of anything you have on the handset but if your only other option is an exchange, you've nothing to lose really.
http://support.t-mobile.co.uk/discussions/index?page=forums&topic=801038121b7ab9012dee673eff007b6f If you wanted to look. its the 2nd guy down. issue has nothing to do with this but same steps
it says it worked that it did the reset properly but still same original problem.
it says first line....
E:cant open /cache/recovery/command
that is in the recovery mode / reset
do you have a rom that you can try to flash? any rom really just to rule out a rom issue. you can try to find a rom here: http://forum.xda-developers.com/forumdisplay.php?f=855&order=desc&page=1
im going to give it a try ill get back to you to let you know how its going within the next 20 mins, thanks for all your help
here is an option for a factory reset.
1. Turn the power off on the Defy (if it's frozen, pull the battery out & reinsert it)
2.Hold the volume down button
3. Press and hold the button until the device turns on
4. You'll get a menu that allows FASTBOOK, RECOVERY, CLEAR STORAGE, and SIMLOCK
5. Select CLEAR STORAGE, by pressing the Volume Down button
6. Press and release the Power
7. Now just confirm your decision Volume Up for YES, Volume Down for NO
it says on rsd lite . fail flashing process. unable to retrieve initialization values from INI (0x07029);phone connected
isnt working for some reason
that menu...mine says
from top to bottom
Android system recovery <2a>
reboot system now
apply sdcard:update
wipe data/factory reset
wipe cache partition
(then at the bottomit says...)
E:cant open /cache/recovery/command.
but yet it will still go through the process like it is working but it doesnt fix it
Did you try the top option. Android system recovery <2a>
i wish i had that same phone to replicate this problem
im sorry i didnt write it clear enough the top android recovery thing isnt an option, its like the header/title for the program or page its written in red. the options to choose are in blue
I was trying out a new setup on my phone when it got stuck on the Motorola M. I found that you can boot into System Recovery with out going through the app and doing a recovery boot. This is not the factory manual reboot procedure.
***Boot into System Recovery**
Steps
1. If stuck in M logo screen or Dexter's screen, pull battery
2. Insert battery and hit power button
3. As soon as you hit power button hold the Volume up button down until the unboxing logo comes up.
**Updated with info provided by 3rdstring**
And now you can use nandroid to go back to a earlier version of dexter's or what ever you have on your card.
I would also recommend to wipe the dalvik cache, and cache partition. You do not need to do a factory reset.
Hope this helps others out, no need to reflash to stock version when your phone bricks.
**Factory Reboot steps***
To Manually Reset
If there are significant problems with your device or you are not able to follow the steps above please use the following process to manually reset the phone:
Turn off phone
Press Power key + Camera Key + GalleryKey to power on the phone and bring up the recovery screen
When the Triangle/Exclamation point screen appears, press Volume Up + Gallery Key down and tap the camera key to show the recovery menu.
When the recovery window appears, use the volume up/down keys to navigate the menu and the camera key to enter your selection.
Select Wipe data/factory reset
Select Reboot Phone
You should only need to hold in the volume up button while powering on the phone to boot into OpenRecovery once it's installed either via Dexter's System Recovery app or through the directions on ModMyMobile.
Hi thanks very much doing your discovery unbrick my other xt720
Sent from my XT720 using XDA Premium App
Sorry your wrong hold power then volume.
Sent from my XT720 using XDA Premium App
Brian5475E said:
3. As soon as you hit power button hold the Volume up button down until the unboxing logo comes up.
**Updated with info provided by 3rdstring**
Click to expand...
Click to collapse
I do believe that is what I said. Tested it myself. Hold the power button to turn on like normal, then just hold the volume up button down.
Hello,
I had an issue of my Nexus 5 restarting whenever I tried to unlock the screen. Since, I have searched several websites and found that I need to do a factory reset to fix the issue. And, I followed the below steps:
1.If your phone is on, power it off.
2.Press & hold Volume Down and Volume Up, and then press & hold Power simultaneously until the device turns on. You will see the word Start with an arrow drawn around it.
3.Press Volume Down twice to designate Recovery mode.
4.Press Power to restart into Recovery mode. You will see an image of an Android robot with a red exclamation mark.
5.While holding down Power, press Volume Up.
6.Use the volume keys to scroll to "wipe data/factory reset" and press Power to select it.
7.Scroll down to "Yes - erase all user data" and press Power to select it.
When everything is completed. I tried restarting the phone by clicking the power button, and what I see is the Boot Animation . Waited for an hour, two , three and five. Still i see the same. Please help me. I tried to search for similar posts with no luck.
Thanks in advance.
Sudii545ster said:
Hello,
I had an issue of my Nexus 5 restarting whenever I tried to unlock the screen. Since, I have searched several websites and found that I need to do a factory reset to fix the issue. And, I followed the below steps:
1.If your phone is on, power it off.
2.Press & hold Volume Down and Volume Up, and then press & hold Power simultaneously until the device turns on. You will see the word Start with an arrow drawn around it.
3.Press Volume Down twice to designate Recovery mode.
4.Press Power to restart into Recovery mode. You will see an image of an Android robot with a red exclamation mark.
5.While holding down Power, press Volume Up.
6.Use the volume keys to scroll to "wipe data/factory reset" and press Power to select it.
7.Scroll down to "Yes - erase all user data" and press Power to select it.
When everything is completed. I tried restarting the phone by clicking the power button, and what I see is the Boot Animation . Waited for an hour, two , three and five. Still i see the same. Please help me. I tried to search for similar posts with no luck.
Thanks in advance.
Click to expand...
Click to collapse
Try and reset it again I suppose.
Sudii545ster said:
Hello,
I had an issue of my Nexus 5 restarting whenever I tried to unlock the screen. Since, I have searched several websites and found that I need to do a factory reset to fix the issue. And, I followed the below steps:
1.If your phone is on, power it off.
2.Press & hold Volume Down and Volume Up, and then press & hold Power simultaneously until the device turns on. You will see the word Start with an arrow drawn around it.
3.Press Volume Down twice to designate Recovery mode.
4.Press Power to restart into Recovery mode. You will see an image of an Android robot with a red exclamation mark.
5.While holding down Power, press Volume Up.
6.Use the volume keys to scroll to "wipe data/factory reset" and press Power to select it.
7.Scroll down to "Yes - erase all user data" and press Power to select it.
When everything is completed. I tried restarting the phone by clicking the power button, and what I see is the Boot Animation . Waited for an hour, two , three and five. Still i see the same. Please help me. I tried to search for similar posts with no luck.
Thanks in advance.
Click to expand...
Click to collapse
Stock recovery wipes everything AFAIK so your user data and the OS are gone... You have to flash the stock build (factory images) or take the opportunity to flash a new recovery and a custom rom.
EDIT: maybe not I actually never used it.
Primokorn said:
Stock recovery wipes everything AFAIK so your user data and the OS are gone... You have to flash the stock build (factory images) or take the opportunity to flash a new recovery and a custom rom.
EDIT: maybe not I actually never used it.
Click to expand...
Click to collapse
It doesn't touch /system or /boot. Only /data, but not excluding /data/media like custom recovery would
rootSU said:
It doesn't touch /system or /boot. Only /data, but not excluding /data/media like custom recovery would
Click to expand...
Click to collapse
Oh yes I remembered there was a difference regarding the wipe process. Thanks for the clarification.
Primokorn said:
Oh yes I remembered there was a difference regarding the wipe process. Thanks for the clarification.
Click to expand...
Click to collapse
No problem
i tried to install custum rom Cataclysm , i did it successfully when i was checking all apps, camera was not working. so i thought to re-install lolipop 5.0.1 copying files to my phone became difficult it will come 40-50% and stops or hangs. so i went to recovery (twrp) deleted cache/system/ few other files and then i restarted it says "no OS found" i was shocked and from then i cant get through recovery mode anything. it stuck on the screen where "google" and "screen lock" icon at the bottom is there. please help me out. please let me know any procudure to get back my phone.
kiran9 said:
i tried to install custum rom Cataclysm , i did it successfully when i was checking all apps, camera was not working. so i thought to re-install lolipop 5.0.1 copying files to my phone became difficult it will come 40-50% and stops or hangs. so i went to recovery (twrp) deleted cache/system/ few other files and then i restarted it says "no OS found" i was shocked and from then i cant get through recovery mode anything. it stuck on the screen where "google" and "screen lock" icon at the bottom is there. please help me out. please let me know any procudure to get back my phone.
Click to expand...
Click to collapse
1) Turn off the phone completely by holding down the power button
2) Hold the volume down button and power button at the same time and boot up your phone in fastboot mode
3) Use the power buttons to navigate to recovery mode
4) You'll see a dead android with a message saying no command
5) While holding the Power button, press and release the Volume Up button once.
6) Press the Volume Down button twice to highlight "wipe data/factory reset" and press the Power button to select it.
7) Press the Volume Down button seven times to highlight "Yes - erase all user data" and press the Power button to select it.
After the reset is complete, select the option to reboot your device.
If you any problems arise, let me know