Hi!
I have recently purchased a Nexus 5. On the day of the purchase, I received an OTA update for camera issues (it currently says build KOT49H). However, although I belive this install went through, as it changed Android version from 4.4 to 4.4.2, it didn't work as expected during installation. It froze during the Android robot screen, while it was installing. Bottom-line, now that I enter recovery, the first thing I see is a dead Android with a red triangle on it and the message "no command" underneath. If I press any button, the menu appears and I can choose the options. However, sometimes if I press volume up, instead of going up the menu, it closes it and shows the dead android background image only. I press again, and see the menu again, but can't go up, only down.
The phone is stock rom, not rooted, not altered in any way! I have attached several pictures in this respect.
Any clue about this issue?
Thanks!
If you reboot your system from recovery, you are stuck on "no command" screen as well?
Try wiping cache partition and rebooting. if it doesn't help, then do a factory reset and see if it helps.
vin4yak said:
If you reboot your system from recovery, you are stuck on "no command" screen as well?
Try wiping cache partition and rebooting. if it doesn't help, then do a factory reset and see if it helps.
Click to expand...
Click to collapse
No, the phone actually works if I reboot it normally. Only when I enter recovery I see this dead android robot. When I initially saw this dead android after update, I did to a wipe cache from recovery, as well as factory reset both from phone, as well as from recovery. Still the dead android in recovery remains, as wallpaper image...
chrisradulescu said:
No, the phone actually works if I reboot it normally. Only when I enter recovery I see this dead android robot. When I initially saw this dead android after update, I did to a wipe cache from recovery, as well as factory reset both from phone, as well as from recovery. Still the dead android in recovery remains, as wallpaper image...
Click to expand...
Click to collapse
That's the stock recovery and this is the way it should be. It's perfectly normal.
vin4yak said:
That's the stock recovery and this is the way it should be. It's perfectly normal.
Click to expand...
Click to collapse
Thanks, I guess you're right! It's deceiving, however, that Google chose this image as default for recovery! I thought something went wrong...
However, I have reasons to believe that something is not right! When I enter recovery, I see the dead android, which is perfectly normal. In order to see the options (reboot, wipe cache, factory reset etc), I have to press volume up. If I press volume down, I go down the menu. If I press volume up, I should go up the menu. However, this leads to disappearing of the menu and back to the dead android background. If I press vol up, I see the menu again, with the cursor on the last position... I can't go up the menu. Is this normal behavior?
For instance, I had to select "wipe cache" and only after this process ended, by pressing vol up I was able to move through the options and choose reboot. Vol up in this case wasn't making the menu to disappear.
Thanks!
chrisradulescu said:
However, I have reasons to believe that something is not right! When I enter recovery, I see the dead android, which is perfectly normal. In order to see the options (reboot, wipe cache, factory reset etc), I have to press volume up. If I press volume down, I go down the menu. If I press volume up, I should go up the menu. However, this leads to disappearing of the menu and back to the dead android background. If I press vol up, I see the menu again, with the cursor on the last position... I can't go up the menu. Is this normal behavior?
For instance, I had to select "wipe cache" and only after this process ended, by pressing vol up I was able to move through the options and choose reboot. Vol up in this case wasn't making the menu to disappear.
Thanks!
Click to expand...
Click to collapse
nothing to worry sir.
Related
hi all,
heres the deal. i rooted my defy with superoneclick, it worked great.
heres the problem and what i think is the cause but i need a solution!
PROBLEM: i switch my phone on, it starts normally
motoblur screen
then
T mobile screen
then
the normal swipe unlock
i ulnlock it fine but as soon as i do the wallpaper dissapears/goes black. i cannot access any apps. none of the buttons work (menu,home,return/back,search) but the info bar/ menur bar thing at the top that swipes down works fine and what ever is in it works fine i.e when i plug into usb im able to choose portal and tools and those other 3. but when i just leave my phone on lock then press power button/activate unlock screen. it will show normal background with time and everything looks normal.
the CAUSE ( i think )
i was installing apps and deleting motoblur stuff. but it it was one of those two, i isntalled an app and i deleted a file at the same sort of time. the app installed was some startup app killer or a firewall of some type. or it could have been that i deleted an apk file that had a real short name i think, like blur.apk
PLEASE HELP ME. I need a solution FAST its my first smartphone ever and i paid alot for it. if you need my phone info it was
moto defy android 2.1 uk version but then rooted with super one click
THANK YOU IN ADVANCED FOR ANY HELP
ps i have installed rsd lite and it is recognised by it but thats as far as i know what to do...
Did you get my PM lol saw you in the other forum.
try to do a factory reset on the phone from the recovery menu. if anything, reflash your rom or pick a new one. I had this issue with a few mods/roms/kernals aswel.
sgtagem said:
Did you get my PM lol saw you in the other forum.
try to do a factory reset on the phone from the recovery menu. if anything, reflash your rom or pick a new one. I had this issue with a few mods/roms/kernals aswel.
Click to expand...
Click to collapse
i sent you a pm too. thanks for being so quick to reply. but i dont know how to do that stuff im a noob this is my first androidsmartphone ever but im a very quick learner
all good. For my phone. ( droid incred.) when the phone is off i hold power and the volume up key. then i select recovery using the volume keys. I know the buttons to push are different on some phones so you might neeed to use google to find the right 2 keys to hold down while booting
i currently have it in boot loader mode, it says battery ok, ok to program, transfer mode, usb. and thats all it says. no recovery options at all
Ok, found this in another forum. this is how to get into your boot menu i guess:
The boot menu happends when you press the volume down key and the power button.
When it takes you to the triangle part press the volume up key and the power button this action brings up another menu on which you can reboot and other settings.
the first triangle with exclamation mark inside it with the lil andorid man comes up, but the second menu doesnt, im holding vol down and power to get up this image, the to get second one you say to do vol up and power...i tried it, held it for a while but still no joy
ok, give this a try
"If you swipe the bottom right corner when you see the triangle you will get a menu. From there you can reboot or reset"
Still looking for more
nope sorry still dont work. i really appreciate you spending your time doing this it realy does mean ALOT. thank you i hope the solution isnt far away!
Ok, this is from the t-moble forms:
One suggestion...
Pull the battery.
Hold down the volume down key and press the power button.
Continue to hold the volume down key until you seem something happening on the screen.
This should boot you into recovery mode, you'll see a little green Android stood next to a yellow warning sign.
Press the bottom-right corner of the screen, a menu should appear.
Use the volume keys to scroll up and down.
Scroll to 'Wipe DATA/factory reset' and press 'ok' (bottom-left of screen) - you may need to re-confirm in a sub-menu.
After the wipe completes, scroll to the 'reboot' option and press 'ok'.
If you do that, you completely wipe the handset, same as if you performed a full factory reset on the handset.
Obviously, this will get rid of anything you have on the handset but if your only other option is an exchange, you've nothing to lose really.
http://support.t-mobile.co.uk/discussions/index?page=forums&topic=801038121b7ab9012dee673eff007b6f If you wanted to look. its the 2nd guy down. issue has nothing to do with this but same steps
it says it worked that it did the reset properly but still same original problem.
it says first line....
E:cant open /cache/recovery/command
that is in the recovery mode / reset
do you have a rom that you can try to flash? any rom really just to rule out a rom issue. you can try to find a rom here: http://forum.xda-developers.com/forumdisplay.php?f=855&order=desc&page=1
im going to give it a try ill get back to you to let you know how its going within the next 20 mins, thanks for all your help
here is an option for a factory reset.
1. Turn the power off on the Defy (if it's frozen, pull the battery out & reinsert it)
2.Hold the volume down button
3. Press and hold the button until the device turns on
4. You'll get a menu that allows FASTBOOK, RECOVERY, CLEAR STORAGE, and SIMLOCK
5. Select CLEAR STORAGE, by pressing the Volume Down button
6. Press and release the Power
7. Now just confirm your decision Volume Up for YES, Volume Down for NO
it says on rsd lite . fail flashing process. unable to retrieve initialization values from INI (0x07029);phone connected
isnt working for some reason
that menu...mine says
from top to bottom
Android system recovery <2a>
reboot system now
apply sdcard:update
wipe data/factory reset
wipe cache partition
(then at the bottomit says...)
E:cant open /cache/recovery/command.
but yet it will still go through the process like it is working but it doesnt fix it
Did you try the top option. Android system recovery <2a>
i wish i had that same phone to replicate this problem
im sorry i didnt write it clear enough the top android recovery thing isnt an option, its like the header/title for the program or page its written in red. the options to choose are in blue
Hi
I have a Samsung Nexus S for past 5 months. I recently upgraded to the ICS. Last week, I was listening songs on my phone and all of a sudden out of nowhere the phone re-started.
After couple of minutes, saw a message on screen saying “encryption unsuccessful, you have lost all your data. This phone will now need to rebooted”.
Underneath this message, there was only 1 option of REBOOT NOW. I had to press the button since I had no other option.
After this the phone restarted but never went past the start up animation screen. After couple of days, I gave it another shot and after going past the welcome screen, it gave me the option to register the phone again. But as soon as that screen comes up, I get all these small messages saying, email has stopped, music has stopped, android process has stopped, calendar has stopped................ at this point the phone virtually hangs itself and I can’t do anything.
Can someone please advise what is wrong with my phone and how can I fix it?
Any help would be very much appreciated.
Try this, power the phone off, now press and hold the volume up & power botton at the same time, a menu should appear, now use the volume up/down buttons till "RECOVERY" is highlighted green, now press the power button, the phone will now reboot and in to recovery and show an android on the screen, at this point you need to press and hold the power button then press volume up briefly, a menu should appear, use the volume up/down buttons to highlight "wipe data/factory reset" and press the power button, now use the volume up/down buttons to highlight "Yes -- delete all user data" once this is done select "reboot system now", this process will wipe the phone and put it back to factory settings, it won't delete usb storage though so you may need erase usb storage once you're up and running again.
d.chatten said:
Try this, power the phone off, now press and hold the volume up & power botton at the same time, a menu should appear, now use the volume up/down buttons till "RECOVERY" is highlighted green, now press the power button, the phone will now reboot and in to recovery and show an android on the screen, at this point you need to press and hold the power button then press volume up briefly, a menu should appear, use the volume up/down buttons to highlight "wipe data/factory reset" and press the power button, now use the volume up/down buttons to highlight "Yes -- delete all user data" once this is done select "reboot system now", this process will wipe the phone and put it back to factory settings, it won't delete usb storage though so you may need erase usb storage once you're up and running again.
Click to expand...
Click to collapse
I would wipe cache while you're in there too.
Sent from my Nexus S using xda premium
i tried doing that. i cant get into recovery mode, when I press volume \up and power i get into that screen where it displays all the options such as recovery, bootloader etc etc. I select recovery (I dont see a android exclamation sign instead for a split second I see android and a triangle) and press volume down/up + power button, nothing happens. after some time it reboots and hangs itself at the animation screen..........any suggestions? your help is much appreciated.
puriaditya1234 said:
i tried doing that. i cant get into recovery mode, when I press volume \up and power i get into that screen where it displays all the options such as recovery, bootloader etc etc. I select recovery (I dont see a android exclamation sign instead for a split second I see android and a triangle) and press volume down/up + power button, nothing happens. after some time it reboots and hangs itself at the animation screen..........any suggestions? your help is much appreciated.
Click to expand...
Click to collapse
I think that you have to push clockworkmod recovery image like when you root your device.
Sent from my Nexus S using Tapatalk
is there any 'how to' guide to do that?
puriaditya1234 said:
is there any 'how to' guide to do that?
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=1007782
Check this thread.
Sent from my Nexus S using Tapatalk
yeah, try using clockwork recovery.
that's much more usfeul than the stock one
i tried doing clockwork recovery, I cant unlock the bootloader, i did all the steps ie installed android drivers, went to command prompt, typed the command, I can see the option of unlocking bootloader on android but when I select yes, it still says locked. I guess I will have to give up on this phone.
puriaditya1234 said:
i tried doing clockwork recovery, I cant unlock the bootloader, i did all the steps ie installed android drivers, went to command prompt, typed the command, I can see the option of unlocking bootloader on android but when I select yes, it still says locked. I guess I will have to give up on this phone.
Click to expand...
Click to collapse
Try using one click root v6 by shabbypenguin. That will work for you. Its what I used and its so easy. Just look for it here on xda
Sent from my Nexus S using xda premium
Hello,
I had an issue of my Nexus 5 restarting whenever I tried to unlock the screen. Since, I have searched several websites and found that I need to do a factory reset to fix the issue. And, I followed the below steps:
1.If your phone is on, power it off.
2.Press & hold Volume Down and Volume Up, and then press & hold Power simultaneously until the device turns on. You will see the word Start with an arrow drawn around it.
3.Press Volume Down twice to designate Recovery mode.
4.Press Power to restart into Recovery mode. You will see an image of an Android robot with a red exclamation mark.
5.While holding down Power, press Volume Up.
6.Use the volume keys to scroll to "wipe data/factory reset" and press Power to select it.
7.Scroll down to "Yes - erase all user data" and press Power to select it.
When everything is completed. I tried restarting the phone by clicking the power button, and what I see is the Boot Animation . Waited for an hour, two , three and five. Still i see the same. Please help me. I tried to search for similar posts with no luck.
Thanks in advance.
Sudii545ster said:
Hello,
I had an issue of my Nexus 5 restarting whenever I tried to unlock the screen. Since, I have searched several websites and found that I need to do a factory reset to fix the issue. And, I followed the below steps:
1.If your phone is on, power it off.
2.Press & hold Volume Down and Volume Up, and then press & hold Power simultaneously until the device turns on. You will see the word Start with an arrow drawn around it.
3.Press Volume Down twice to designate Recovery mode.
4.Press Power to restart into Recovery mode. You will see an image of an Android robot with a red exclamation mark.
5.While holding down Power, press Volume Up.
6.Use the volume keys to scroll to "wipe data/factory reset" and press Power to select it.
7.Scroll down to "Yes - erase all user data" and press Power to select it.
When everything is completed. I tried restarting the phone by clicking the power button, and what I see is the Boot Animation . Waited for an hour, two , three and five. Still i see the same. Please help me. I tried to search for similar posts with no luck.
Thanks in advance.
Click to expand...
Click to collapse
Try and reset it again I suppose.
Sudii545ster said:
Hello,
I had an issue of my Nexus 5 restarting whenever I tried to unlock the screen. Since, I have searched several websites and found that I need to do a factory reset to fix the issue. And, I followed the below steps:
1.If your phone is on, power it off.
2.Press & hold Volume Down and Volume Up, and then press & hold Power simultaneously until the device turns on. You will see the word Start with an arrow drawn around it.
3.Press Volume Down twice to designate Recovery mode.
4.Press Power to restart into Recovery mode. You will see an image of an Android robot with a red exclamation mark.
5.While holding down Power, press Volume Up.
6.Use the volume keys to scroll to "wipe data/factory reset" and press Power to select it.
7.Scroll down to "Yes - erase all user data" and press Power to select it.
When everything is completed. I tried restarting the phone by clicking the power button, and what I see is the Boot Animation . Waited for an hour, two , three and five. Still i see the same. Please help me. I tried to search for similar posts with no luck.
Thanks in advance.
Click to expand...
Click to collapse
Stock recovery wipes everything AFAIK so your user data and the OS are gone... You have to flash the stock build (factory images) or take the opportunity to flash a new recovery and a custom rom.
EDIT: maybe not I actually never used it.
Primokorn said:
Stock recovery wipes everything AFAIK so your user data and the OS are gone... You have to flash the stock build (factory images) or take the opportunity to flash a new recovery and a custom rom.
EDIT: maybe not I actually never used it.
Click to expand...
Click to collapse
It doesn't touch /system or /boot. Only /data, but not excluding /data/media like custom recovery would
rootSU said:
It doesn't touch /system or /boot. Only /data, but not excluding /data/media like custom recovery would
Click to expand...
Click to collapse
Oh yes I remembered there was a difference regarding the wipe process. Thanks for the clarification.
Primokorn said:
Oh yes I remembered there was a difference regarding the wipe process. Thanks for the clarification.
Click to expand...
Click to collapse
No problem
i tried to install custum rom Cataclysm , i did it successfully when i was checking all apps, camera was not working. so i thought to re-install lolipop 5.0.1 copying files to my phone became difficult it will come 40-50% and stops or hangs. so i went to recovery (twrp) deleted cache/system/ few other files and then i restarted it says "no OS found" i was shocked and from then i cant get through recovery mode anything. it stuck on the screen where "google" and "screen lock" icon at the bottom is there. please help me out. please let me know any procudure to get back my phone.
kiran9 said:
i tried to install custum rom Cataclysm , i did it successfully when i was checking all apps, camera was not working. so i thought to re-install lolipop 5.0.1 copying files to my phone became difficult it will come 40-50% and stops or hangs. so i went to recovery (twrp) deleted cache/system/ few other files and then i restarted it says "no OS found" i was shocked and from then i cant get through recovery mode anything. it stuck on the screen where "google" and "screen lock" icon at the bottom is there. please help me out. please let me know any procudure to get back my phone.
Click to expand...
Click to collapse
1) Turn off the phone completely by holding down the power button
2) Hold the volume down button and power button at the same time and boot up your phone in fastboot mode
3) Use the power buttons to navigate to recovery mode
4) You'll see a dead android with a message saying no command
5) While holding the Power button, press and release the Volume Up button once.
6) Press the Volume Down button twice to highlight "wipe data/factory reset" and press the Power button to select it.
7) Press the Volume Down button seven times to highlight "Yes - erase all user data" and press the Power button to select it.
After the reset is complete, select the option to reboot your device.
If you any problems arise, let me know
I just downloaded and installed newest security update (2018-06-**) for my device. After restart screen just went black. When i plug in to charge it, it vibrates, so it is working. Tried force restarting with Power + VolDown, it restarts, but you can only barely make out even the samsung logo when restarting because the backlight does not light up. I tried going into system recovery mode but i just can't see anything... What should i do now?
roleris said:
I just downloaded and installed newest security update (2018-06-**) for my device. After restart screen just went black. When i plug in to charge it, it vibrates, so it is working. Tried force restarting with Power + VolDown, it restarts, but you can only barely make out even the samsung logo when restarting because the backlight does not light up. I tried going into system recovery mode but i just can't see anything... What should i do now?
Click to expand...
Click to collapse
Find screenshots of stock recovery from devices just like yours, then use that screenshot as a guide when you boot into recovery, look at the screenshot and look at the list of options in stock recovery. You're looking for the "wipe cache partition" option. Starting from the top of the list, count down the list until you get to the factory reset option. Now boot to stock recovery, then press the volume down button the same number of times as what you counted from the screenshot. For example, in the screenshot, if "wipe cache partition" is the third option on the list, just press the volume down button three times, this should put you on the wipe cache partition option, then press power, it should do the wipe. Then try rebooting.
If that doesn't help, use the screenshot again as a guide to use the "factory reset" option" by counting down the list then pressing volume down that many times then press power to do the reset then reboot.
If that doesn't work, you'll have to flash your stock firmware via PC.
Sent from my LGL84VL using Tapatalk