Hi, for the past two days, I have been having issue with occassional lack of response from the touch screen. Whenever I pressed the power button for a few seconds, I got a list of options: power off, data network mode, flight mode, restart. However, there was no respond when I touched he screen. I just pressed the power button slightly, went somewhere, tried again and the device resumed to normal. what is happening? is there a way to fix this issue without rooting ?
You are without a doubt the unluckiest user I've ever me. Is there anything on our device that does work?!
Mine does sometimes lose touch responsiveness. The pen still works, but touch does nothing. A reboot usually does the trick.
it was working nicely but suddenly I got maps has stopped, follwed by andoid system has stopped message. Then, on the past two days, lost touch screen response. Not sure if the following are related o my problems. 1. I use iBalls as protector of the corners for about a week. Yesterday, not two days ago, I joined the Japanese docom mobile phone services. They made some changes in the settings to allow me to use their 4g and wifi and phone networks. After that, I lost touch screen response more often than two days ago. Is doing a factory reset a good way to solve the problems? I recall that there were two firmware updates.
Well, if one of the corner balls touches the screen, that could kill the responsiveness.
As for the changes they made, those were probably the APN settings. They're required to use the internet and vary per provider. Pull out the SIM, see if that makes a difference.
A factory reset usually solves system errors.
Sent from my SM-N9005 using Tapatalk 2
I recall that they did some APN settings. They also set up the Mail connection. Before factory reset, is backing up using keis the best way? I don't kow if keis also backup whatever that have been causing the issues.
The balls just slightly touch the corners sometimes. Do you mean if by chance more than one ball touches a corner, this could confuse the system and cause a lack of respond? Sometimes even there were lots Of battery power, the system did not wake from sleep. It was like there were no power. I had to put the device away and waited for awhile before I could use the device again.
Any backup brings the risk of backing up the issue as well.
I recommend using Helium, back up only the app data you can't live without, do the rest manually and start with a clean device.
And yes, I did notice that if something is constantly pressing the screen, it gets confused sometimes. I had it happen with (you can laugh) my cat, she had her paw on the screen, messed the whole control up.
Sent from my SM-N9005 using Tapatalk 2
what kind of app data I can't live without? could you please give examples?
petercohen said:
what kind of app data I can't live without? could you please give examples?
Click to expand...
Click to collapse
Well, what apps or games do you not want to lose the data of? Is there a game whose progress took you months to achieve, things like that.S Note and the like can all be synced through your Samsung account, by the way.
Thanks. Will Samsung's software also backup the mails from the mopera email account I got from my phone provider?
Not sure if this is related. I did not use the iBall protector yesterday and there was no problem with the touch screen's responsiveness.
petercohen said:
Thanks. Will Samsung's software also backup the mails from the mopera email account I got from my phone provider?
Not sure if this is related. I did not use the iBall protector yesterday and there was no problem with the touch screen's responsiveness.
Click to expand...
Click to collapse
I don't know, I never use KIES.
Test it without the balls for a few more days, if the problem doesn't come back, you've found the culprit.
Sent from my SM-N9005 using Tapatalk 2
I've had this happen to mine a couple of times, the hardware buttons still works (even the capacitative ones) but the screens refuses to do anything. The first time it happened was when a small droplet water landed on the screen, and the second time is still a mystery, but a restart solved the problem both times so I suspect it was something I did rather than any hardware issues... Having said that this hadn't happened on any other device I've owned.
Related
Hi,
I got my Moto G on the weekend (Unlocked from Tesco Mobile for £2.04, thanks ebay)
However, on one occasion, the phone would not turn the screen off until I held the power button for 10 seconds to reboot it.
But more often (a few times every day), the phone will not wake up from standby until I do the same to reboot it. This morning this alarm clock to fail, so this could be an issue.
Does anyone else have the same issue and know of a fix?
Thanks!
Whichs apps do you have installed? Are you rooted? Did you already try a factory reset?
Sent from my LG-P760 using xda app-developers app
I am not rooted. I have tried a factory reset, and with only google account set up the issues still persist! Arghhh, i really like the phone and dont want to send it back
nig060983 said:
I am not rooted. I have tried a factory reset, and with only google account set up the issues still persist! Arghhh, i really like the phone and dont want to send it back
Click to expand...
Click to collapse
Do the issue exist if you don't add a Google account? Have you restored old settings through Google backup?
shaftenberg said:
Do the issue exist if you don't add a Google account? Have you restored old settings through Google backup?
Click to expand...
Click to collapse
I havent restored settings after a reboot, but i have noticed that I get reboots when I am editing google contacts on the phone....
Crappy sleep of death issue .... Seems moto g is having battery issues...
Mm not battery issues its just SW issues.
Simply fixed but will need an update.
Little tweeks like on a phone call when i move the phone away from my ear to open dialer to enter details on an automated service the screen won't come on until I press the power button twice. Once to lock and once to unlock. Then I can bring up dialler
Its due to all the little refinements in power management but it will get fixed.
I personally can live with the little niggles just now for the amazing 3.5-4 hours screen on time I'm getting.
Yest under heavy mobile data use it went a full 14 hours with the 3.5hours screen in time. It was great because I basically done all my Christmas shopping on my phone and checked store prices when out.
If its rebooting often enough I would do a fresh install and start again.
THE BIGGEST thing I found that made a difference in this phone and I think moto should highlight this is:
Do not import previous phone settings on initial start up. This somehow beings weird and wonderful phone settings over and seems to play Havoc with the overall performance of the device be it battery life or connectivity.
I ended up wiping the device in factory reset and on the section on initial set up about backup and restore I unchecked the second option of restore my device settings. Left everything else and since the phone has worked as it should.
My only issue is the power and volume keys location in my car holder means it can be powered off by the holder doh. So I'm looking for a new one which doesn't hug my buttons lol
Sent from my XT1032 using xda app-developers app
Thanks for your help guys, I was still getting random sleeps of death and random reboots so I took the device back to tesco.
They were quick to replace it and I will let you know if I am still getting these issues.
Don't import any old settings, do it manually or you could (if you have the software) do a migrate from My Backup Pro, which I used to migrate pics, contacts, call logs & sms from my old phone with zero issues. My phone hasn't rebooted or had any issues whatsoever. I suspect you just had a faulty unit. Mine is an unlocked tesco16gb too.
rare problem
techguyone said:
Don't import any old settings, do it manually or you could (if you have the software) do a migrate from My Backup Pro, which I used to migrate pics, contacts, call logs & sms from my old phone with zero issues. My phone hasn't rebooted or had any issues whatsoever. I suspect you just had a faulty unit. Mine is an unlocked tesco16gb too.
Click to expand...
Click to collapse
I,
Sorry for broken english
Has the dame problème , i called Motorola and they Say to return it to your cellshop to get new one, very rare hardware deffect,no problem since new phone
Hi there,
I'm having a problem with my smartphone and i felt like this is the #1 place to ask for guidance on android issues over the interwebz.
I have a low-budget Samsung Galaxy Y GT-S5360.
It's running what it came with, Android 2.3.6 / Gingerbread.XXLK3.
30 minutes after having it, i foolishly decided i need more internal memory and rooted the device, in order to remove the useless apps on it.
It was a total slaughter. I think i even pwnd Samsung Apps app.
Anyway, device worked well for months after the bloody carnage, but recently backfired right into my face with random shutdowns.
I have no proper idea on the reasoning of these shutdowns but i've collected some data on the subject, here they are;
- It randomly shuts down almost every day. Just 3-5 times a day if it's on a good mood. Over 10-12 if it feels down.
- Device never shuts down while being charged or connected through USB.
- Device usually shuts down after i used power button to lock the screen.
- It's not being locked on black screen, it definitelly shuts down, not properly tho. (no small time vibrating)
- I feel like front sensors (which turns off the screen during calls) might be causing this, because lately it's shutting down whilst calls on my face. I even managed to shut it down by wiping the mentioned sensors with my thumb.
- Sometimes it can be shut down by brute force. I mean putting it down to table a little bit harder than average.
- My SDCard is problematic, it gets unmounted and says its damaged but i tend to ignore it and just reply with "sssh everything is gonna be alright" (format and reuse)
- I have only a handful of apps which contains bank & password apps etc. Nothing serious going on with my services.
PLEASE HELP ME OUT IF YOU RECOGNIZE THE SEMPTOMS.
What should i do? A custom rom? New battery?
Thanks in advance.
Bonus information;
I've never seen it shutdown with my own eyes.
It usually happens when its' screen is blacked out, when i put it in my pocket or table.
Or when i try to make a call and put it against my head.
So whatever is happening, it happens while the screen is blacked out.
It neves turned off while listening to music either.
straud said:
Bonus information;
I've never seen it shutdown with my own eyes.
It usually happens when its' screen is blacked out, when i put it in my pocket or table.
Or when i try to make a call and put it against my head.
So whatever is happening, it happens while the screen is blacked out.
It neves turned off while listening to music either.
Click to expand...
Click to collapse
might be you should go to recovery mode and do a data factory rest and also might need to clear the cache partition.
try it..
prafull07 said:
might be you should go to recovery mode and do a data factory rest and also might need to clear the cache partition.
try it..
Click to expand...
Click to collapse
Ah yes, i did that. Sorry that i forgot to mentioned it.
I've factory reseted it and while i was there i got curious and did the cache-clearing too.
But the problem persists.
straud said:
Ah yes, i did that. Sorry that i forgot to mentioned it.
I've factory reseted it and while i was there i got curious and did the cache-clearing too.
But the problem persists.
Click to expand...
Click to collapse
I think you should try flashing your stock rom with the help of Odin.
alright, so i bought the nexus 5 month or so ago.
the issue i'm having:
i go in maps. say i'm rather close over berlin. i enter "Munich" in the seach bar. the "flyover" starts. however it doesnt finish over munich, it stops halfway through.
on my device its reproducable. no matter what destination i enter, the flyover just stops somewhere around halfway through, always at the very same spot. it i then go back to the search bar and tap on the "go" button again, the flyover continues, but still doesnt end. it takes me 3 times tapping on the "go"/"search" button until munich is visible. however it is still not centered. even after 5 further clicks its still not completely zoomed in.
this really bugs me. i dont use maps very often, but when i do i have to see this crap.
not quite sure if related, but i'm playing family guy lately. whenever you order a character to do something, the camera usually locks on the character while he walks to wherever he has to go. on my device, the camera just stops following him after a few seconds. seems the same/similar issue than whats going on in maps.
any idea what it could be? i really dont want to root and install a custom rom on the nexus 5 until google supports it.
i already cleared the cache, cleared the data and uninstalled all updates. in every version in every configuration this bug persists.
murfi said:
alright, so i bought the nexus 5 month or so ago.
the issue i'm having:
i go in maps. say i'm rather close over berlin. i enter "Munich" in the seach bar. the "flyover" starts. however it doesnt finish over munich, it stops halfway through.
on my device its reproducable. no matter what destination i enter, the flyover just stops somewhere around halfway through, always at the very same spot. it i then go back to the search bar and tap on the "go" button again, the flyover continues, but still doesnt end. it takes me 3 times tapping on the "go"/"search" button until munich is visible. however it is still not centered. even after 5 further clicks its still not completely zoomed in.
this really bugs me. i dont use maps very often, but when i do i have to see this crap.
not quite sure if related, but i'm playing family guy lately. whenever you order a character to do something, the camera usually locks on the character while he walks to wherever he has to go. on my device, the camera just stops following him after a few seconds. seems the same/similar issue than whats going on in maps.
any idea what it could be? i really dont want to root and install a custom rom on the nexus 5 until google supports it.
i already cleared the cache, cleared the data and uninstalled all updates. in every version in every configuration this bug persists.
Click to expand...
Click to collapse
First step I would try is rebooting your phone into Safe mode. If the problem persists then you can eliminate 3rd party apps from the equation. If it's fixed then you can assume one of your apps is causing the issue.
bblzd said:
First step I would try is rebooting your phone into Safe mode. If the problem persists then you can eliminate 3rd party apps from the equation. If it's fixed then you can assume one of your apps is causing the issue.
Click to expand...
Click to collapse
sorry, forgot to mention: i tried safe mode. problem still persists.
murfi said:
sorry, forgot to mention: i tried safe mode. problem still persists.
Click to expand...
Click to collapse
Have you tried different Locations settings? Does the same thing happen during High Performance, Battery Saver, and Device Only?
Only other thing I can think to try is resetting the phone to factory default.
bblzd said:
Have you tried different Locations settings? Does the same thing happen during High Performance, Battery Saver, and Device Only?
Only other thing I can think to try is resetting the phone to factory default.
Click to expand...
Click to collapse
i have all locations settings turned off. but tried it with them turned on, still the same.
i suppose a factory reset is whats left to do... :/
i might as well root it, while i'm at it
Its been my second month with my gnote pro 12.2 and im starting to have problems. First there will be some random press on my screen, ramdom apps will just pop up even tho im not touching its icon. Letter "N" on screen keyboard sometimes doesn't work, when im typing very fast it'll skip the letter "N". When im sliding it side to side it'll bring up the whole slide page even tho im just using one finger. The slide effect won't go through, i have to slide the whole page from left to right or vice versa. The worst thing that i experience is its like its acting that something is tapping on the screen very fast you will see the icon up and down really fast and you really cant do anything to stop it but to wait until it hangs up. cant shut it down, back and task button doesn't work. Home button works but can't shut it down, itll just reboot it self.. It's driving me nuts coz basically i left my laptop at home so i have to work from my note and right now im working on a site.
My device is on full stock, i haven't done any tweaks on it. And im using the wifi version SM-P900. I recorded a video of my gnote pro 12.2 using my g3 and pardon me for the quality since i have to convert it coz the file is so huge. It is a long boring 8 mins video showing my device is acting weird.
TURN OFF THE VOLUME (i can't find android video converter that removes the sound).
0:44 - you can see that it change the highlited email even tho im not pressing anything.
1:02 - its brings up the whole page screen. Im just using 1 finger to slide.
1:20 - menu button doesnt work. It hangs a bit and pops up a balloon.
1:35 - this is where it started doing crazy stuff.
http://youtu.be/7S83-sHYd-c
Auto brightness on the camera of your phone made it hard to tell since the rest of the scene was too dark so answer these few questions: Do you have a case on it? Does that case turn on/off the screen when opened? If you do have a case have you tried reproducing the results with the tablet removed from it?
Sent from my SM-P900 using Tapatalk
Seems like it was protesting to having todisplay the image of the Apple building...
In all seriousness though, could you turn on 'Show Touches' under Developers options? (Tap build number 7 times under About Device if you can't find Dev options.) It may have phantom touches.
And try the above suggested solution of detaching the case if you're using one.
muzzy996 said:
Auto brightness on the camera of your phone made it hard to tell since the rest of the scene was too dark so answer these few questions: Do you have a case on it? Does that case turn on/off the screen when opened? If you do have a case have you tried reproducing the results with the tablet removed from it?
Sent from my SM-P900 using Tapatalk
Click to expand...
Click to collapse
Thank you very much for the respo se. No i don't have the case for my note im using slid on pouch for 12" notebook to keep it safe i stead. I never accide taly drop it either. Im also having random error message like "can't arrange alphabetically" sometimes "internal server error". I also got very few apps installed si ce im usi g this device as my laptop, i needed every storage space of this device, what im using most is hancom apps and autocad also chrome, default email apps a d sometimes skype.
Im not gonna edit this message so you can actually see how letter "n" misses.
Im using the default screen keyboard of the device. Tho the problem is not present if im using bluetooth keyboard. Im planni g to do a factory reset but the problem is i can't do that till i got home.
I just hope that this is more on software issue than hardware issue. Also, it happen often but randomly so i can't figure out what apps causing it.
ShadowLea said:
Seems like it was protesting to having todisplay the image of the Apple building...
In all seriousness though, could you turn on 'Show Touches' under Developers options? (Tap b uild number 7 times under About Device if you can't find Dev options.) It may have phantom touches.
And try the above suggested solution of detaching the case if you're using one.
Click to expand...
Click to collapse
Yup, sure ill turn it on and observe, thanks for the idea.
That rules out the case issue. These tablets are sensitive to magnetic fields and will act up in the presence of magnets, that's why i mentioned it earlier. I was careful in how I asked because some will be in denial about whether or not their case has any magnets hidden within the case.
If your tablet is indeed showing phantom touches the next logical step would be to factory reset and observe the tablet for a while afterwards. You'd have to reinstall all of your software though so make sure to back up all of your files first. If you do go this route I'd suggest refraining from logging into your google account when you set up the device from a reset OR if you do log in, don't opt into auto backup/restore of the device. This will keep the device from installing previously purchased software making it easier to monitor it BONE STOCK to rule out the chance of your issues being software related. If you can do this and the tablet has issues bone stock then it could be a hardware issue with the digitizer . .
muzzy996 said:
That rules out the case issue. These tablets are sensitive to magnetic fields and will act up in the presence of magnets, that's why i mentioned it earlier. I was careful in how I asked because some will be in denial about whether or not their case has any magnets hidden within the case.
If your tablet is indeed showing phantom touches the next logical step would be to factory reset and observe the tablet for a while afterwards. You'd have to reinstall all of your software though so make sure to back up all of your files first. If you do go this route I'd suggest refraining from logging into your google account when you set up the device from a reset OR if you do log in, don't opt into auto backup/restore of the device. This will keep the device from installing previously purchased software making it easier to monitor it BONE STOCK to rule out the chance of your issues being software related. If you can do this and the tablet has issues bone stock then it could be a hardware issue with the digitizer . .
Click to expand...
Click to collapse
The only problem right now is i can't do that till next week. Or ill start to upload my files with dropbox and ill just borrow a laptop. My main suspect actually is google chrome, this month i think i receive 4 updates with chrome and since then i started having this issues. I really hope that this is just software issue, sammy cust service here in ph is absolutely ridiculous.
Thank you for giving me ideas
SpEaKeRb0xXx said:
The only problem right now is i can't do that till next week. Or ill start to upload my files with dropbox and ill just borrow a laptop. My main suspect actually is google chrome, this month i think i receive 4 updates with chrome and since then i started having this issues. I really hope that this is just software issue, sammy cust service here in ph is absolutely ridiculous.
Thank you for giving me ideas
Click to expand...
Click to collapse
If you suspect it's chrome, go to settings > application manager > all > chrome > erase data and cache, and then uninstall or disable it. (depending on the available options).
As for the keyboard, can you give swiftkey a try, see if that has the same issues?
Sent from my SM-N9005 using Tapatalk 2
ShadowLea said:
If you suspect it's chrome, go to settings > application manager > all > chrome > erase data and cache, and then uninstall or disable it. (depending on the available options).
As for the keyboard, can you give swiftkey a try, see if that has the same issues?
Sent from my SM-N9005 using Tapatalk 2
Click to expand...
Click to collapse
Yes i think that's the culprit. Im in the middle of backing up my files now coz i decided to go for a factory reset. Ill observe how my device will behave on full stock without users apps installed.
As for the keyboard, yes ill install swiftkey.. somehow it makes me ask myself, why the hell am i still using the default keyboard?
Anyway, thank you for all the inputs, ill give it all a shot.
After going back on full stock, no apps being installed, and testing for 2 days, sad to say but the problem still exist. Il give it another try and will flash stock rom, this will be my last resort and if things still not fixed, maybe its time for this beast to have its repair and vacation.
Hi all, I did a search with no luck, so hopefully this is a valid question!
I have a weird problem with my moto G3 2015 and was hoping you guys wouldn't mind reading about and possibly offering some kind of advice if it's not too much trouble.
Every so often, I'd say at least once a day, the screen becomes unusable until I press the power button a couple of times (to turn the screen off and on again). Even when I do this quick fix, the problem comes back very shortly afterwards. It only goes away after 10 minutes or so, or if I get annoyed and put my phone away. I thought this was a hardware issue but don't believe that now due to the following:
1. It is a different problem depending on the app I am using. In facebook, scrolling is no longer smooth, and doesn't continue scrolling if I flick down the feed. It only scrolls down while my finger is actually on the screen. I am also unable to actually 'click' on anything, only scroll. In Brave (my browser) it acts as if I've just double tapped the screen, as in if I move my finger down it zooms in, and if up then it zooms out. In snapchat when watching a friend's story it acts as if I've held down on the screen in order to forward their snap to somebody else, and then it doesn't respond at all to any touch.
2. The 3 buttons at the bottom are always functional no matter what
3. If the problem begins when I'm in an app, if I go to my home screen, I am able to navigate my home screen and app drawer with no problems. It's as if the problem is contained within the apps.
This started a few months ago while I was running the copy of android that the phone came with. I put on lineage OS (lineage-14.1-20170629-nightly-osprey-signed) and pico gapps (open_gapps-arm-7.1-pico-20170629). This seemed to fix the problem for a while but then it started again a week or so in.
The fact that the problem is only happening while I am in the apps, and disappears when I exit out of them makes me think it can't be a hardware issue? I am also no expert with phones or android, but am somewhat experienced in rooting and playing with settings etc. (I'm not sure if it happens in other apps I'm afraid, I can test if need be next time it happens).
Thanks so much for any help, and please let me know if there is any more info I can give you!
P.s. The new ROM is much better than the old one.! The battery definitely drains faster though, but that's a whole other problem
tump13b said:
Hi all, I did a search with no luck, so hopefully this is a valid question!
I have a weird problem with my moto G3 2015 and was hoping you guys wouldn't mind reading about and possibly offering some kind of advice if it's not too much trouble.
Every so often, I'd say at least once a day, the screen becomes unusable until I press the power button a couple of times (to turn the screen off and on again). Even when I do this quick fix, the problem comes back very shortly afterwards. It only goes away after 10 minutes or so, or if I get annoyed and put my phone away. I thought this was a hardware issue but don't believe that now due to the following:
1. It is a different problem depending on the app I am using. In facebook, scrolling is no longer smooth, and doesn't continue scrolling if I flick down the feed. It only scrolls down while my finger is actually on the screen. I am also unable to actually 'click' on anything, only scroll. In Brave (my browser) it acts as if I've just double tapped the screen, as in if I move my finger down it zooms in, and if up then it zooms out. In snapchat when watching a friend's story it acts as if I've held down on the screen in order to forward their snap to somebody else, and then it doesn't respond at all to any touch.
2. The 3 buttons at the bottom are always functional no matter what
3. If the problem begins when I'm in an app, if I go to my home screen, I am able to navigate my home screen and app drawer with no problems. It's as if the problem is contained within the apps.
This started a few months ago while I was running the copy of android that the phone came with. I put on lineage OS (lineage-14.1-20170629-nightly-osprey-signed) and pico gapps (open_gapps-arm-7.1-pico-20170629). This seemed to fix the problem for a while but then it started again a week or so in.
The fact that the problem is only happening while I am in the apps, and disappears when I exit out of them makes me think it can't be a hardware issue? I am also no expert with phones or android, but am somewhat experienced in rooting and playing with settings etc. (I'm not sure if it happens in other apps I'm afraid, I can test if need be next time it happens).
Thanks so much for any help, and please let me know if there is any more info I can give you!
P.s. The new ROM is much better than the old one.! The battery definitely drains faster though, but that's a whole other problem
Click to expand...
Click to collapse
That is actually typical behavior on older devices using as many social media apps as you're using. Especially Facebook and Messenger if you're also using it.
Have you tried booting to recovery and wiping cache when this happens?
Sent from my SM-S903VL using Tapatalk
Thanks for replying!
When I flashed lineage OS I believe I wiped the cache. I will do it again though to see if it helps.
tump13b said:
Thanks for replying!
When I flashed lineage OS I believe I wiped the cache. I will do it again though to see if it helps.
Click to expand...
Click to collapse
Yeah, you wipe cache when you flashed, or at least you should have.
Sent from my SM-S903VL using Tapatalk
tump13b said:
Hi all, I did a search with no luck, so hopefully this is a valid question!
I have a weird problem with my moto G3 2015 and was hoping you guys wouldn't mind reading about and possibly offering some kind of advice if it's not too much trouble.
Every so often, I'd say at least once a day, the screen becomes unusable until I press the power button a couple of times (to turn the screen off and on again). Even when I do this quick fix, the problem comes back very shortly afterwards. It only goes away after 10 minutes or so, or if I get annoyed and put my phone away. I thought this was a hardware issue but don't believe that now due to the following:
1. It is a different problem depending on the app I am using. In facebook, scrolling is no longer smooth, and doesn't continue scrolling if I flick down the feed. It only scrolls down while my finger is actually on the screen. I am also unable to actually 'click' on anything, only scroll. In Brave (my browser) it acts as if I've just double tapped the screen, as in if I move my finger down it zooms in, and if up then it zooms out. In snapchat when watching a friend's story it acts as if I've held down on the screen in order to forward their snap to somebody else, and then it doesn't respond at all to any touch.
2. The 3 buttons at the bottom are always functional no matter what
3. If the problem begins when I'm in an app, if I go to my home screen, I am able to navigate my home screen and app drawer with no problems. It's as if the problem is contained within the apps.
This started a few months ago while I was running the copy of android that the phone came with. I put on lineage OS (lineage-14.1-20170629-nightly-osprey-signed) and pico gapps (open_gapps-arm-7.1-pico-20170629). This seemed to fix the problem for a while but then it started again a week or so in.
The fact that the problem is only happening while I am in the apps, and disappears when I exit out of them makes me think it can't be a hardware issue? I am also no expert with phones or android, but am somewhat experienced in rooting and playing with settings etc. (I'm not sure if it happens in other apps I'm afraid, I can test if need be next time it happens).
Thanks so much for any help, and please let me know if there is any more info I can give you!
P.s. The new ROM is much better than the old one.! The battery definitely drains faster though, but that's a whole other problem
Click to expand...
Click to collapse
Hi there
If the issue was software related, a change of rom should have solved it.
If the issue is kernel related, all users must face the same issue...but that is still not the case.
So This might be an issue with the screen being old. When the power consumption fluctuates, lcd screens can misbehave.
Sent from my VS987 using Tapatalk