Database Info

no respond from touch screen

Hi, for the past two days, I have been having issue with occassional lack of response from the touch screen. Whenever I pressed the power button for a few seconds, I got a list of options: power off, data network mode, flight mode, restart. However, there was no respond when　I touched he screen. I just pressed the power button slightly, went somewhere, tried again and the device resumed to normal. what is happening? is there a way to fix this issue without rooting ?

You are without a doubt the unluckiest user I've ever me. Is there anything on our device that does work?!
Mine does sometimes lose touch responsiveness. The pen still works, but touch does nothing. A reboot usually does the trick.

it was working nicely but suddenly I got maps has stopped, follwed by andoid system has stopped message. Then, on the past two days, lost touch screen response. Not sure if the following are related o my problems. 1. I use iBalls as protector of the corners for about a week. Yesterday, not two days ago, I joined the Japanese docom mobile phone services. They made some changes in the settings to allow me to use their 4g and wifi and phone networks. After that, I lost touch screen response more often than two days ago. Is doing a factory reset a good way to solve the problems? I recall that there were two firmware updates.

Well, if one of the corner balls touches the screen, that could kill the responsiveness.
As for the changes they made, those were probably the APN settings. They're required to use the internet and vary per provider. Pull out the SIM, see if that makes a difference.
A factory reset usually solves system errors.
Sent from my SM-N9005 using Tapatalk 2

I recall that they did some APN settings. They also set up the Mail connection. Before factory reset, is backing up using keis the best way? I don't kow if keis also backup whatever that have been causing the issues.
The balls just slightly touch the corners sometimes. Do you mean if by chance more than one ball touches a corner, this could confuse the system and cause a lack of respond? Sometimes even there were lots Of battery power, the system did not wake from sleep. It was like there were no power. I had to put the device away and waited for awhile before I could use the device again.

Any backup brings the risk of backing up the issue as well.
I recommend using Helium, back up only the app data you can't live without, do the rest manually and start with a clean device.
And yes, I did notice that if something is constantly pressing the screen, it gets confused sometimes. I had it happen with (you can laugh) my cat, she had her paw on the screen, messed the whole control up.
Sent from my SM-N9005 using Tapatalk 2

what kind of app data I can't live without? could you please give examples?

petercohen said:
what kind of app data I can't live without? could you please give examples?
Click to expand...
Click to collapse
Well, what apps or games do you not want to lose the data of? Is there a game whose progress took you months to achieve, things like that.S Note and the like can all be synced through your Samsung account, by the way.

Thanks. Will Samsung's software also backup the mails from the mopera email account I got from my phone provider?
Not sure if this is related. I did not use the iBall protector yesterday and there was no problem with the touch screen's responsiveness.

petercohen said:
Thanks. Will Samsung's software also backup the mails from the mopera email account I got from my phone provider?
Not sure if this is related. I did not use the iBall protector yesterday and there was no problem with the touch screen's responsiveness.
Click to expand...
Click to collapse
I don't know, I never use KIES.
Test it without the balls for a few more days, if the problem doesn't come back, you've found the culprit.
Sent from my SM-N9005 using Tapatalk 2

I've had this happen to mine a couple of times, the hardware buttons still works (even the capacitative ones) but the screens refuses to do anything. The first time it happened was when a small droplet water landed on the screen, and the second time is still a mystery, but a restart solved the problem both times so I suspect it was something I did rather than any hardware issues... Having said that this hadn't happened on any other device I've owned.

Blu_p0010uu_v19_generic_5.1

Has anyone downloaded and installed the new wireless update? Not sure why they changed to the Google messenger. Especially since Allo is due out soon.
Sent from my PURE XL using Tapatalk

Installing now. Kind of a disappointing update, but at least we haven't been abandoned.
I didn't think Allo was going to do MMS/SMS, but I've seen conflicting reports.

It looks like the issues I had with background apps closing when clearing all apps has been fixed. I've got no apps running in the foreground yet can see Whatsapp, Fitbit, etc still running and I'm receiving notifications for them.

GregTheSmeg said:
It looks like the issues I had with background apps closing when clearing all apps has been fixed. I've got no apps running in the foreground yet can see Whatsapp, Fitbit, etc still running and I'm receiving notifications for them.
Click to expand...
Click to collapse
You're right, my Garmin Forerunner doesn't disconnect when I do that now. Good catch.

GregTheSmeg said:
It looks like the issues I had with background apps closing when clearing all apps has been fixed. I've got no apps running in the foreground yet can see Whatsapp, Fitbit, etc still running and I'm receiving notifications for them.
Click to expand...
Click to collapse
That right there is worth it. I'm installing it now.
Sent from my iPhone using Tapatalk

The issues with the background apps closing seems to have been fixed. Thank goodness. Now Tasker and pushover work when closed.
As for Allo, I haven't read anywhere that SMS and MMS are not supported. It does seem to suggest that end to end encryption is primary.
Sent from my iPhone using Tapatalk

I downloaded it and now my phone won't start up properly. It goes into a loop where it says android is starting and it is optimizing apps and then restarts back to optimizing apps over and over. I contacted Blu customer service and they said to hard restart mt phone. It doesn't work and my phone still does the same thing.

Since the update, it change the sms native to Google messenger and worts off it there is a bug, no notification at all on every sms program.

Do you have a link for this update?
-sent using this app on this device.

superx00b said:
I downloaded it and now my phone won't start up properly. It goes into a loop where it says android is starting and it is optimizing apps and then restarts back to optimizing apps over and over. I contacted Blu customer service and they said to hard restart mt phone. It doesn't work and my phone still does the same thing.
Click to expand...
Click to collapse
It happened to me too!

pih1 said:
It happened to me too!
Click to expand...
Click to collapse
I just hard re-set the phone a couple of times in a row and let the phone do its thing, optimizing the apps for 3 hours straight. The phone started up by itself and worked after that. Hope this works for you.

superx00b said:
I just hard re-set the phone a couple of times in a row and let the phone do its thing, optimizing the apps for 3 hours straight. The phone started up by itself and worked after that. Hope this works for you.
Click to expand...
Click to collapse
How to hard reset ? I think I already did and did not work....

pih1 said:
How to hard reset ? I think I already did and did not work....
Click to expand...
Click to collapse
Hold the power and up volume buttons for 10 seconds to re-set phone. A menu with options will come up, select using the volume up/down button. Select re-set phone option with the power button. I did it twice in a row.

turning wifi off
So when battery is around 20% the strangest thing happened, wifi just turns off when phone is locked, just when it´s locked. Anyone else having this issue?

Does anyone know where to get the v19? I had to perform a factory reset and it backed up to v16. When I do the update it now claims that my system is damaged.
Sent from my PURE XL using Tapatalk

Need V19 link
I needed to do a factory reset on my Pure xl, so my version is v16 and when I try to update it says my system is damaged. I want to update, what to do ??

mrjamesb36 said:
So when battery is around 20% the strangest thing happened, wifi just turns off when phone is locked, just when it´s locked. Anyone else having this issue?
Click to expand...
Click to collapse
Do you have "standby intelligent power saving" on under battery settings?

quantum1 said:
Do you have "standby intelligent power saving" on under battery settings?
Click to expand...
Click to collapse
I do, but it was never a problem before the update. It seems rebooting helps with this issue, and then it lasts for like 1 month and then happens again. And now battery lasts nothing! do you have this issue after the update?

Does anyone have a link to the update? My phone says system damaged when I try

Marshmallow problems with spontaneous launching of Google Now, taking over device.

My phone has been misbehaving since it upgraded the OS to Marshmallow. It was primarily occurring with the Google Now app and it would take over the phone and flash up and off the screen and whilst this was going on, the phone is busy vibrating, the screen became unresponsive and generally I couldn't do anything with it during these episodes. I stopped it sending to the screen and then it was the Google app that kept flashing up, starting with a round circle coming from the app drawer icon. It has got worse over the last few days to the point that it might take me ten minutes before I could get access to the caller to make a call and even trying to shut down the device was near impossible because the confirmation box never stayed on the screen long enough to answer the question and then it didn't come back. Yesterday, after many tries to restart, it finally restarted in safe mode. If it was related to an app that I downloaded, it should have stopped then but it didn't. When I was able to get into settings, I then went to apps and then disabled google app as this was the one starting up and flashing the screen non stop. I was then asked if I wanted to replace it with a factory version which I did but I also left it disabled. The problem has continued but not as ferociously with the screen becoming unresponsive at times while the buzzing from the vibrate still occurring. I have looked up various forums but haven't found any that have similar problems described. I checked the screen overlay settings and they are enabled and that seems to be the main problem with marshmallow. I'm looking for some advice but realise that this might be too basic for this forum? Vodafone Smart ultra 6, Android version 6.0.1 Kernel version 3.10.49

Stoksie said:
My phone has been misbehaving since it upgraded the OS to Marshmallow. It was primarily occurring with the Google Now app and it would take over the phone and flash up and off the screen and whilst this was going on, the phone is busy vibrating, the screen became unresponsive and generally I couldn't do anything with it during these episodes. I stopped it sending to the screen and then it was the Google app that kept flashing up, starting with a round circle coming from the app drawer icon. It has got worse over the last few days to the point that it might take me ten minutes before I could get access to the caller to make a call and even trying to shut down the device was near impossible because the confirmation box never stayed on the screen long enough to answer the question and then it didn't come back. Yesterday, after many tries to restart, it finally restarted in safe mode. If it was related to an app that I downloaded, it should have stopped then but it didn't. When I was able to get into settings, I then went to apps and then disabled google app as this was the one starting up and flashing the screen non stop. I was then asked if I wanted to replace it with a factory version which I did but I also left it disabled. The problem has continued but not as ferociously with the screen becoming unresponsive at times while the buzzing from the vibrate still occurring. I have looked up various forums but haven't found any that have similar problems described. I checked the screen overlay settings and they are enabled and that seems to be the main problem with marshmallow. I'm looking for some advice but realise that this might be to basic for this forum? Vodafone Smart ultra 6, Android version 6.0.1 Kernel version 3.10.49
Click to expand...
Click to collapse
When you updated to Nougat, what method did you use to update? Did you update via OTA? We're you rooted when you did it?
Have you tried booting to recovery and factory resetting and wiping cache then rebooting?
Sent from my SM-S903VL using Tapatalk

Droidriven said:
When you updated to Nougat, what method did you use to update? Did you update via OTA? We're you rooted when you did it?
Have you tried booting to recovery and factory resetting and wiping cache then rebooting?
Sent from my SM-S903VL using Tapatalk
Click to expand...
Click to collapse
It was an update that appeared on my notifications and I thought it was a small bug fix update and didn't realize that it would replace the entire OS. I just allowed the update and then realized what had happened. I think it is Marshmallow that it updated to but originally the app drawer was paginated and accessed by side swipes whereas the system now is a long page of apps moved up and down. I don't know if it was rooted and I assume that that means it wasn't.
I was trying to avoid a factory reset but I did wipe the cache and rebooting. When google apps is disabled, the interruptions are less often and not for as long but it still went into a complete meltdown of a screen appearing and disappearing at such a rate that nothing can be done with it. It won't show a video because of the interruptions.

Stoksie said:
It was an update that appeared on my notifications and I thought it was a small bug fix update and didn't realize that it would replace the entire OS. I just allowed the update and then realized what had happened. I think it is Marshmallow that it updated to but originally the app drawer was paginated and accessed by side swipes whereas the system now is a long page of apps moved up and down. I don't know if it was rooted and I assume that that means it wasn't.
I was trying to avoid a factory reset but I did wipe the cache and rebooting. When google apps is disabled, the interruptions are less often and not for as long but it still went into a complete meltdown of a screen appearing and disappearing at such a rate that nothing can be done with it. It won't show a video because of the interruptions.
Click to expand...
Click to collapse
Unfortunately, I think you're gonna have to factory reset in stock recovery because there's obviously a conflict with something you already had on the device and it isn't playing nice with something that was in the update.
Sent from my SM-S903VL using Tapatalk

Droidriven said:
Unfortunately, I think you're gonna have to factory reset in stock recovery because there's obviously a conflict with something you already had on the device and it isn't playing nice with something that was in the update.
Sent from my SM-S903VL using Tapatalk
Click to expand...
Click to collapse
Thanks for taking the time to respond. I have resigned myself to that although it does not seem to be anything that I downloaded to the phone as it occurred in safe mode too. I was just hoping that there was a fix out there but obviously it is not a widespread occurrence.

Stoksie said:
Thanks for taking the time to respond. I have resigned myself to that although it does not seem to be anything that I downloaded to the phone as it occurred in safe mode too. I was just hoping that there was a fix out there but obviously it is not a widespread occurrence.
Click to expand...
Click to collapse
It could have been something in system that got changed during the update but the data from before the change is still there and conflicting with whatever changes were made. Some kind of saved system data that can only be wiped by factory reset or reflashing.
Sent from my SM-S903VL using Tapatalk

I did a factory reset, lost a lot of photos that had started being saved on the phone and not the sdcard after the upgrade to Marshmallow. Have had to accept that but unfortunately the bizarre behavior did not stop and it continues on and off, sometimes so bad that I cannot dial a number on it and other times it happens but I can get in between the action and dial or send a text etc. I have gradually been stopping things like notifications from google apps and traffic reports from google maps (this may have had a good effect) and anything that might be doing constant checks. It seems to have quietened down over the last day or so and I even got to play a game on it but the next option is to send it away to an engineer. I just thought that I would let you know the outcome of the factory reset.

Why does my Google Pixel randomly reboot?

Hi. My device worked just perfect until 5 days ago. It slowly began to ignore some tasks like opening apps or doing calls.
2 days ago my google pixel with Android 8.0 started to ignore every input i made, like opening apps or trying to reboot. It behaving like this after taking some pictures with the rear cam. After some attepts in opening apps it started to reboot. But instead of a normal reboot it stuck in a booting screen (the one with the Google G and a gray animation bar underneath). It took a while and i waited until it seemed that the OS booted correctly. But after this my device started to reboot randomly after a few minutes. After a while i figured out, that i can hold the power button while the screen with the google G was up to reboot it normally. This worked so that the phone was at least half an hour or more working until it rebooted again out of nowhere.
So far i tried to get it in safe mode and delete some apps like whatts app etc. In safe mode i didnt notice any crashes so far.... but in normal one it does a lot so deleting apps wasnt helpful. Turning on flight mode was not helpful either.
What can I do? What could it be?

marf3 said:
Hi. My device worked just perfect until 5 days ago. It slowly began to ignore some tasks like opening apps or doing calls.
2 days ago my google pixel with Android 8.0 started to ignore every input i made, like opening apps or trying to reboot. It behaving like this after taking some pictures with the rear cam. After some attepts in opening apps it started to reboot. But instead of a normal reboot it stuck in a booting screen (the one with the Google G and a gray animation bar underneath). It took a while and i waited until it seemed that the OS booted correctly. But after this my device started to reboot randomly after a few minutes. After a while i figured out, that i can hold the power button while the screen with the google G was up to reboot it normally. This worked so that the phone was at least half an hour or more working until it rebooted again out of nowhere.
So far i tried to get it in safe mode and delete some apps like whatts app etc. In safe mode i didnt notice any crashes so far.... but in normal one it does a lot so deleting apps wasnt helpful. Turning on flight mode was not helpful either.
What can I do? What could it be?
Click to expand...
Click to collapse
Same thing happens with my Pixel, sometimes the phone is just get stuck on some random screen then I have to press and hold it for 15 seconds to let it reboot again. Lately I have started to see another problem, when it reboots bunch of google apps and services stops working and gives hell lot of notifications. All this started to happen after Android Oreo update

pradctgign said:
Same thing happens with my Pixel, sometimes the phone is just get stuck on some random screen then I have to press and hold it for 15 seconds to let it reboot again. Lately I have started to see another problem, when it reboots bunch of google apps and services stops working and gives hell lot of notifications. All this started to happen after Android Oreo update
Click to expand...
Click to collapse
I noticed problems with my ear speaker as well. And i cant make phone calls. The phone doent respond anymore when i try to.

Same problem after android 8.0 update

If you have installed the latest Google phone/dialer app, that is likely the problem, was for me.
Find the app in settings and uninstall,it will roll back to a previous version and hopefully fix your issues.
Sent from my Pixel using Tapatalk

My pixel does the same thing, ever since I updated to 8.0, have you tried doing a factory reset? I haven't done it yet, I have been uninstalling apps for the last couple of days, when it is in safe mode it works good, but when it's not, it freezes and restarts. I'm going to try uninstalling the latest version on google dialer to see if it helps.

I just want to update everyone in case you are having a problem with the random reboots.
I uninstalled the phone update and it was still randomly rebooting so I backed up the stuff that I needed and just did a factory reset. I have been a full day on my phone without any problems. I did a factory reset twice, just in case, for some crazy reason, the phone still had a problem, I wiped it twice! I think you'll be good with only wiping once.
Anyways to sum it all up, I did a factory reset, restored all of my backed up data from my pixel, I had about 120 apps and the phone has not had a problem since. I hope it helps someone else.

droid4lif3 said:
I just want to update everyone in case you are having a problem with the random reboots.
I uninstalled the phone update and it was still randomly rebooting so I backed up the stuff that I needed and just did a factory reset. I have been a full day on my phone without any problems. I did a factory reset twice, just in case, for some crazy reason, the phone still had a problem, I wiped it twice! I think you'll be good with only wiping once.
Anyways to sum it all up, I did a factory reset, restored all of my backed up data from my pixel, I had about 120 apps and the phone has not had a problem since. I hope it helps someone else.
Click to expand...
Click to collapse
Mate, please report if you're still getting the reboots. Mine disappear for two weeks after I do a factory reset and then come back. Same happens in Safe Mode. Bug report claims it's 'Sense Key : Hardware Error [current]' and Google rep says it's a hardware issue (Toshiba's memory or something). Buganiser thread is here.

wrong place sry

Had this on my pixel xl. I was on the 8.1 beta.
factory reset, rolled back to 8.0
8.1 ota official
haven't had a reboot in over a week now

Murrzeak said:
Mate, please report if you're still getting the reboots. Mine disappear for two weeks after I do a factory reset and then come back. Same happens in Safe Mode. Bug report claims it's 'Sense Key : Hardware Error [current]' and Google rep says it's a hardware issue (Toshiba's memory or something). Buganiser thread is here.
Click to expand...
Click to collapse
Yea, the issue is back, has been for about 2 weeks. This phone is really starting to be a pain in the ass, I can't believe that it happens so often. Did you do a warranty fix?

That's a pity. Yes, I did. Got the device roughly two and a half weeks ago. Flashed 8.0 and then sideloaded 8.1 right away. Knock on wood, all good. But there's still a report every other day in Buganiser of a phone even on 8.1 doing this.

Got mine at release. November 16. Google won't replace it either. I have a one pixel brick

I have the same problem. However, it is not frequent enough on Android P beta. But as soon as I go back to the stable build, it starts to do the same thing. Did you guys have any luck resolving this or should I send it back to the vendor I bought it from. They won't replace the device in Pakistan but may be will fix it in some manner.

Push Notifications - Don't work on mobile data

Not sure if anyone can help, or if it's been covered before but I'm a new oneplus 6 user and have scoured these forums, oneplus, reddit etc and cannot find a working solution to my problem.
I currently have no real issues receiving push notifications on wifi, however mobile data is different. Once the screen has been locked for a small period of time I stop receiving push notifications. When I wake the phone some will show up, some won't show until the relevant app is opened.
Advanced battery optimisation is off.
Individual apps I want notifications from all have battery optimisation set to "Do not optimise".
I have cleared the phone cache through recovery mode.
All notification settings for the apps are on, background data on etc.
There is no option for doze mode in developer mode to turn off.
I have a Tesco Mobile and a 3 sim card. The issue seems worse with the Tesco mobile sim card. The 3 one seems to work better but slowly reverts to the same issue the Tesco one has. I've tried other people's tesco sim cards and replaced my own but none have worked.
Any help would be appreciated, it's driving me mad.

Just to make sure, under Advanced optimization settings there are two switches which are "Advanced Optimization" and "Sleep standby optimization", keeping the latter off might be the problem. Though if they're both off, I assume that it's just the native Doze working to save battery

Allen Hu said:
Just to make sure, under Advanced optimization settings there are two switches which are "Advanced Optimization" and "Sleep standby optimization", keeping the latter off might be the problem. Though if they're both off, I assume that it's just the native Doze working to save battery
Click to expand...
Click to collapse
Yes both are turned off. Do you know of anyway to turn off this "native doze". As a football (soccer) fan, I want instant score notifications for games, I used to get these fine on my iphone 6 but now I have to wake my phone all the time to get them to come up, even then sometimes they don't come through for another 15-20mins.

Have you tried settings in Wifi preferences?

xdadel said:
Have you tried settings in Wifi preferences?
Click to expand...
Click to collapse
I've looked in there but can't see anything that would affect mobile data. The notifications work ok when on wi-fi. I've checked mobile data settings and there are no settings for the apps in question which would restrict data usage.

toddenham said:
Yes both are turned off. Do you know of anyway to turn off this "native doze". As a football (soccer) fan, I want instant score notifications for games, I used to get these fine on my iphone 6 but now I have to wake my phone all the time to get them to come up, even then sometimes they don't come through for another 15-20mins.
Click to expand...
Click to collapse
Is this happening to all apps (ex. social apps like twitter or whatever) or just the football app? If it's the latter it should be a problem with that specific app. While if it's the former case, It should be something system-wide, so I'd recommend doing a factory reset maybe?
Btw my phone performs the same as yours with the "sleep standby optimization" on, while it operates as normal with it off, so your case seems pretty hilarious :/

I've experienced on all apps, it's most noticeable on the football one as you can time the push notifications exactly so can tell when they're late but WhatsApp, facebook messenger etc both the same. It seems as if the device just goes into a form of heavy sleep mode after around 5mins of lock. I've tried a factory reset already and nothing changed. OP have advised me to try and reinstall the OS but I don't hold any hope. It's almost as if the phone cuts off all mobile data after 5mins of downtime.

toddenham said:
I've experienced on all apps, it's most noticeable on the football one as you can time the push notifications exactly so can tell when they're late but WhatsApp, facebook messenger etc both the same. It seems as if the device just goes into a form of heavy sleep mode after around 5mins of lock. I've tried a factory reset already and nothing changed. OP have advised me to try and reinstall the OS but I don't hold any hope. It's almost as if the phone cuts off all mobile data after 5mins of downtime.
Click to expand...
Click to collapse
If factory resetting doesn't solve the problem then reflashing the system likely wouldn't either I suppose.
I still have two options in mind that you may be able to try.
First option is to use apps like "Doze" or "Naptime" both on play store, and mess with those advanced Doze settings to try to disable the function itself and see if it works.
The other would be to try the new HydrogenOS P beta or other custom Roms such as Havoc and see if they don't have this problem.
If neither of these work, I really have no other ideas
But I think these are worth giving a try though

Allen Hu said:
If factory resetting doesn't solve the problem then reflashing the system likely wouldn't either I suppose.
I still have two options in mind that you may be able to try.
First option is to use apps like "Doze" or "Naptime" both on play store, and mess with those advanced Doze settings to try to disable the function itself and see if it works.
The other would be to try the new HydrogenOS P beta or other custom Roms such as Havoc and see if they don't have this problem.
If neither of these work, I really have no other ideas
But I think these are worth giving a try though
Click to expand...
Click to collapse
I tried the Naptime app but that required root and doze didn't seem to do anything.
I've now tried Android P beta. Exactly the same issue. Once the phone has been locked for a few minutes all updates stop. Once I unlock the phone I get flooded with notifications. So frustrated.

toddenham said:
Not sure if anyone can help, or if it's been covered before but I'm a new oneplus 6 user and have scoured these forums, oneplus, reddit etc and cannot find a working solution to my problem.
I currently have no real issues receiving push notifications on wifi, however mobile data is different. Once the screen has been locked for a small period of time I stop receiving push notifications. When I wake the phone some will show up, some won't show until the relevant app is opened.
Advanced battery optimisation is off.
Individual apps I want notifications from all have battery optimisation set to "Do not optimise".
I have cleared the phone cache through recovery mode.
All notification settings for the apps are on, background data on etc.
There is no option for doze mode in developer mode to turn off.
I have a Tesco Mobile and a 3 sim card. The issue seems worse with the Tesco mobile sim card. The 3 one seems to work better but slowly reverts to the same issue the Tesco one has. I've tried other people's tesco sim cards and replaced my own but none have worked.
Any help would be appreciated, it's driving me mad.
Click to expand...
Click to collapse
no idea dude sorre

I'm having the same problem

I have similar but different issue with a few apps that I don't use often.
The push notifications only come through the second I put my phone on charge
Sent from my unknown using Tapatalk

Which mobile networks are you on? I found the issue to be resolved when using an o2 SIM card instead of my Tesco mobile one
Edit: Since this I have tried again with an o2 sim card and it didn't resolve the issue. Leads believe it's an issue with my handset.

Since few days, i have the same problem here, i try severall things but no solution at the moment.

I also had notification issues. Then I installed the stock rom of this topichttps://forum.xda-developers.com/oneplus-6/how-to/rom-stock-fastboot-roms-oneplus-6-t3796665 and my notification returned to normal

my notification come onl;y when i turn my screen on -> https://forum.xda-developers.com/oneplus-6/help/notification-android-p-stable-t3849170

I have this issue and I can't understand why more people aren't complaining about it.
Don't suppose your apps are restored from some kind of backup?
EDIT: Okay, people are complaining about it: https://forums.oneplus.com/threads/push-notification-issues.451149/page-121

have this exact same issue on my note 8 with android pie on vodafone network and so far nothing seems to help or fix the same really frustrating.
did you manage to find any solutions so far ?
toddenham said:
Not sure if anyone can help, or if it's been covered before but I'm a new oneplus 6 user and have scoured these forums, oneplus, reddit etc and cannot find a working solution to my problem.
I currently have no real issues receiving push notifications on wifi, however mobile data is different. Once the screen has been locked for a small period of time I stop receiving push notifications. When I wake the phone some will show up, some won't show until the relevant app is opened.
Advanced battery optimisation is off.
Individual apps I want notifications from all have battery optimisation set to "Do not optimise".
I have cleared the phone cache through recovery mode.
All notification settings for the apps are on, background data on etc.
There is no option for doze mode in developer mode to turn off.
I have a Tesco Mobile and a 3 sim card. The issue seems worse with the Tesco mobile sim card. The 3 one seems to work better but slowly reverts to the same issue the Tesco one has. I've tried other people's tesco sim cards and replaced my own but none have worked.
Any help would be appreciated, it's driving me mad.
Click to expand...
Click to collapse