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[Q] Some Phone Issues (If you have some smarts please advice)

I have been having trouble with my i727 over the past few weeks. It has shown 3 different problems which are really starting to bug me. The three problems are not related but I have condensed them into one thread. Please pardon me as I am pretty noobish with the software end of things.
1. Glitchy when charging. Any time I plug in a charger the screen and softkeys freeze up. I have to hold the power button for a while to get it to unlock. When it is not frozen. The screen is messed up. Sometimes I tap with one finger or slide to unlock and it zooms as if in multitouch. One time I tried to dial a 3 in a phone number and it dialed 374 just randomly on its own. I don't know if the charger is messing something up in this. Note: This started happening after I rooted for the first time but has been consistent through the many roms I have had. I'm pretty sure its not skyics. Do I need to call ATT for this
2. Also my GPS has been taking a really long time to fix if not at all. I normally use it in maps but if I open a simple gps coordinates read out app. Sometimes the GPS fails to start. I don't know if it is a skyics issue or if I have a hardware issue. Any input would be helpful
3. Lastly, its not really a big deal and is probably a simple fix but I have tried everything. I use dolphin browser and everytime I search google it thinks I am in canada and no matter how many times a change it. It always reverts to canada.
If you have experienced these issues or if you know why they are being caused please let me know because I don't know what they could be. My phone (should) still be under warranty (if you ignore the root) so I may want to call ATT especially if its a hardware prblem

vincecr said:
I have been having trouble with my i727 over the past few weeks. It has shown 3 different problems which are really starting to bug me. The three problems are not related but I have condensed them into one thread. Please pardon me as I am pretty noobish with the software end of things.
1. Glitchy when charging. Any time I plug in a charger the screen and softkeys freeze up. I have to hold the power button for a while to get it to unlock. When it is not frozen. The screen is messed up. Sometimes I tap with one finger or slide to unlock and it zooms as if in multitouch. One time I tried to dial a 3 in a phone number and it dialed 374 just randomly on its own. I don't know if the charger is messing something up in this. Note: This started happening after I rooted for the first time but has been consistent through the many roms I have had. I'm pretty sure its not skyics. Do I need to call ATT for this
2. Also my GPS has been taking a really long time to fix if not at all. I normally use it in maps but if I open a simple gps coordinates read out app. Sometimes the GPS fails to start. I don't know if it is a skyics issue or if I have a hardware issue. Any input would be helpful
3. Lastly, its not really a big deal and is probably a simple fix but I have tried everything. I use dolphin browser and everytime I search google it thinks I am in canada and no matter how many times a change it. It always reverts to canada.
If you have experienced these issues or if you know why they are being caused please let me know because I don't know what they could be. My phone (should) still be under warranty (if you ignore the root) so I may want to call ATT especially if its a hardware prblem
Click to expand...
Click to collapse
It sounds like a bad flash and you may want to wipe and reflash. As for the GPS I am on Sky ICS 6B and the GPS is glitchy frequently. For example today I wanted to look up directions to a restaurant down the street and the GPS thought I was 2,000 miles away in Vegas (I wish lol). I tryed it again tonight and the gps is working. I don't know how to fix the gps problem and we may just have to wait for updates in the rom, but as for the other systems it sounds like a bad flash as I described before. Anyone else think this?

vincecr said:
I have been having trouble with my i727 over the past few weeks. It has shown 3 different problems which are really starting to bug me. The three problems are not related but I have condensed them into one thread. Please pardon me as I am pretty noobish with the software end of things.
1. Glitchy when charging. Any time I plug in a charger the screen and softkeys freeze up. I have to hold the power button for a while to get it to unlock. When it is not frozen. The screen is messed up. Sometimes I tap with one finger or slide to unlock and it zooms as if in multitouch. One time I tried to dial a 3 in a phone number and it dialed 374 just randomly on its own. I don't know if the charger is messing something up in this. Note: This started happening after I rooted for the first time but has been consistent through the many roms I have had. I'm pretty sure its not skyics. Do I need to call ATT for this
2. Also my GPS has been taking a really long time to fix if not at all. I normally use it in maps but if I open a simple gps coordinates read out app. Sometimes the GPS fails to start. I don't know if it is a skyics issue or if I have a hardware issue. Any input would be helpful
3. Lastly, its not really a big deal and is probably a simple fix but I have tried everything. I use dolphin browser and everytime I search google it thinks I am in canada and no matter how many times a change it. It always reverts to canada.
If you have experienced these issues or if you know why they are being caused please let me know because I don't know what they could be. My phone (should) still be under warranty (if you ignore the root) so I may want to call ATT especially if its a hardware prblem
Click to expand...
Click to collapse
First if you are on a Custom Rom, try updating it or reinstall the current rom. Delete Caches, and try again
for GPS, Maybe try another GPS app such as my favorite CoPilot
And for browsers I would switch to another browser, I am currently test three at the moment, Chrome, Puffin, and Opera. I must say Puffin is simple and fast, while I use opera on my Desktop so I would prefer Opera. Try it out might just be the browser.
Could be just settings in the browser that is set to Canada English Language settings.
Well I hope I helped some what. :cyclops:

Mike on XDA said:
It sounds like a bad flash and you may want to wipe and reflash. As for the GPS I am on Sky ICS 6B and the GPS is glitchy frequently. For example today I wanted to look up directions to a restaurant down the street and the GPS thought I was 2,000 miles away in Vegas (I wish lol). I tryed it again tonight and the gps is working. I don't know how to fix the gps problem and we may just have to wait for updates in the rom, but as for the other systems it sounds like a bad flash as I described before. Anyone else think this?
Click to expand...
Click to collapse
I've had the exact same problem with the GPS on Sky ICS 6B, and I thought it was just me because no one has listed it as a known issue! I guess it's time to try a different ROM.
As far as the glitches while charging - are you using the supplied Samsung charger that came with the phone? This phone is highly sensitive to ANY other charger not designed specifically for the i727.
---------- Post added at 11:33 PM ---------- Previous post was at 11:25 PM ----------
vincecr said:
I have been having trouble with my i727 over the past few weeks. It has shown 3 different problems which are really starting to bug me. The three problems are not related but I have condensed them into one thread. Please pardon me as I am pretty noobish with the software end of things.
1. Glitchy when charging. Any time I plug in a charger the screen and softkeys freeze up. I have to hold the power button for a while to get it to unlock. When it is not frozen. The screen is messed up. Sometimes I tap with one finger or slide to unlock and it zooms as if in multitouch. One time I tried to dial a 3 in a phone number and it dialed 374 just randomly on its own. I don't know if the charger is messing something up in this. Note: This started happening after I rooted for the first time but has been consistent through the many roms I have had. I'm pretty sure its not skyics. Do I need to call ATT for this
2. Also my GPS has been taking a really long time to fix if not at all. I normally use it in maps but if I open a simple gps coordinates read out app. Sometimes the GPS fails to start. I don't know if it is a skyics issue or if I have a hardware issue. Any input would be helpful
3. Lastly, its not really a big deal and is probably a simple fix but I have tried everything. I use dolphin browser and everytime I search google it thinks I am in canada and no matter how many times a change it. It always reverts to canada.
If you have experienced these issues or if you know why they are being caused please let me know because I don't know what they could be. My phone (should) still be under warranty (if you ignore the root) so I may want to call ATT especially if its a hardware prblem
Click to expand...
Click to collapse
I'm pretty sure the Canada problem has to do with Sky ICS as well, because my phone seems to do the same thing!

Bealzibooze said:
I've had the exact same problem with the GPS on Sky ICS 6B, and I thought it was just me because no one has listed it as a known issue! I guess it's time to try a different ROM.
As far as the glitches while charging - are you using the supplied Samsung charger that came with the phone? This phone is highly sensitive to ANY other charger not designed specifically for the i727.
Click to expand...
Click to collapse
I find the opposite in my experience. When using my Samsung charger (usually at weird angles though because charge & use while in bed) it disconnects rather often , while my Atrix 2 charger stays connected without issue. As I said though it may just be the obnoxious angles the cord gets put in. As for the GPS I was also surprised to see little to no complaints about issues with it.

vincecr said:
1. Glitchy when charging. Any time I plug in a charger the screen and softkeys freeze up. I have to hold the power button for a while to get it to unlock. When it is not frozen. The screen is messed up. Sometimes I tap with one finger or slide to unlock and it zooms as if in multitouch. One time I tried to dial a 3 in a phone number and it dialed 374 just randomly on its own. I don't know if the charger is messing something up in this. Note: This started happening after I rooted for the first time but has been consistent through the many roms I have had. I'm pretty sure its not skyics. Do I need to call ATT for this
2. Also my GPS has been taking a really long time to fix if not at all. I normally use it in maps but if I open a simple gps coordinates read out app. Sometimes the GPS fails to start. I don't know if it is a skyics issue or if I have a hardware issue. Any input would be helpful
3. Lastly, its not really a big deal and is probably a simple fix but I have tried everything. I use dolphin browser and everytime I search google it thinks I am in canada and no matter how many times a change it. It always reverts to canada.
If you have experienced these issues or if you know why they are being caused please let me know because I don't know what they could be. My phone (should) still be under warranty (if you ignore the root) so I may want to call ATT especially if its a hardware prblem
Click to expand...
Click to collapse
1. There's a few posts over in the ICS threads that talk about charging issues. Do a search for those (stock charger, etc) and see if any of the symptoms match yours.
Frankly, I think you have a bad flash, as someone else mentioned. IMO its best that you backup your pics, videos, music, etc, then wipe both your internal and external SD cards, then load ICS on your ext SD and start over completely from the beginning. No restoring backups from TB, either. Take the extra time and reload everything from the app store and set them up manually.
Case in point, Seanscreamz mentioned in the 4.0.4 thread that he accidentally wiped his emmc (internal SD) and after reload it fixed some glitchy weirdness.
2 & 3 are related. Your browser is using your map data, and so does your GPS if you have that turned on in settings. Fix one, you fix the other. I had the GPS issue in SkyICS as well. Go into the maps app, clear data and clear cache. Immediately reboot the phone into recovery, wipe dalvik and cache from there. Reboot. Since the phone has to rebuild the davlik cache, it takes awhile to come back up.
That fixed my issue (even if some steps were unnecessary, it can't hurt).
If you do flatten and reload the phone, don't forget to install Busybox and run Fix Permissions after you install the update.
Good luck!

no respond from touch screen

Hi, for the past two days, I have been having issue with occassional lack of response from the touch screen. Whenever I pressed the power button for a few seconds, I got a list of options: power off, data network mode, flight mode, restart. However, there was no respond when　I touched he screen. I just pressed the power button slightly, went somewhere, tried again and the device resumed to normal. what is happening? is there a way to fix this issue without rooting ?

You are without a doubt the unluckiest user I've ever me. Is there anything on our device that does work?!
Mine does sometimes lose touch responsiveness. The pen still works, but touch does nothing. A reboot usually does the trick.

it was working nicely but suddenly I got maps has stopped, follwed by andoid system has stopped message. Then, on the past two days, lost touch screen response. Not sure if the following are related o my problems. 1. I use iBalls as protector of the corners for about a week. Yesterday, not two days ago, I joined the Japanese docom mobile phone services. They made some changes in the settings to allow me to use their 4g and wifi and phone networks. After that, I lost touch screen response more often than two days ago. Is doing a factory reset a good way to solve the problems? I recall that there were two firmware updates.

Well, if one of the corner balls touches the screen, that could kill the responsiveness.
As for the changes they made, those were probably the APN settings. They're required to use the internet and vary per provider. Pull out the SIM, see if that makes a difference.
A factory reset usually solves system errors.
Sent from my SM-N9005 using Tapatalk 2

I recall that they did some APN settings. They also set up the Mail connection. Before factory reset, is backing up using keis the best way? I don't kow if keis also backup whatever that have been causing the issues.
The balls just slightly touch the corners sometimes. Do you mean if by chance more than one ball touches a corner, this could confuse the system and cause a lack of respond? Sometimes even there were lots Of battery power, the system did not wake from sleep. It was like there were no power. I had to put the device away and waited for awhile before I could use the device again.

Any backup brings the risk of backing up the issue as well.
I recommend using Helium, back up only the app data you can't live without, do the rest manually and start with a clean device.
And yes, I did notice that if something is constantly pressing the screen, it gets confused sometimes. I had it happen with (you can laugh) my cat, she had her paw on the screen, messed the whole control up.
Sent from my SM-N9005 using Tapatalk 2

what kind of app data I can't live without? could you please give examples?

petercohen said:
what kind of app data I can't live without? could you please give examples?
Click to expand...
Click to collapse
Well, what apps or games do you not want to lose the data of? Is there a game whose progress took you months to achieve, things like that.S Note and the like can all be synced through your Samsung account, by the way.

Thanks. Will Samsung's software also backup the mails from the mopera email account I got from my phone provider?
Not sure if this is related. I did not use the iBall protector yesterday and there was no problem with the touch screen's responsiveness.

petercohen said:
Thanks. Will Samsung's software also backup the mails from the mopera email account I got from my phone provider?
Not sure if this is related. I did not use the iBall protector yesterday and there was no problem with the touch screen's responsiveness.
Click to expand...
Click to collapse
I don't know, I never use KIES.
Test it without the balls for a few more days, if the problem doesn't come back, you've found the culprit.
Sent from my SM-N9005 using Tapatalk 2

I've had this happen to mine a couple of times, the hardware buttons still works (even the capacitative ones) but the screens refuses to do anything. The first time it happened was when a small droplet water landed on the screen, and the second time is still a mystery, but a restart solved the problem both times so I suspect it was something I did rather than any hardware issues... Having said that this hadn't happened on any other device I've owned.

[Q] Slow Home Behavior

Hello everyone!
Let me start off by saying that i'm actually using an unrooted, officially update nexus 5, updated to the latest 5.0.1
I have no problem whatsoever, battery really seem to have improved, but lately i've been getting a strange behavior
After a period of use (it goes from a couple of days to a whole week) the phone oddly slows down when i press the middle button, to return back to the homescreen.
For example, if I'm using the facebook app, and watch a couple of videos along with opening a few external links, when i press the home button, the whole home "loads" from start. I mean, i literally see nothing for a second, then it slowly loads widgets and icons. After it's been loaded, everything works flawlessly again, but if i open facebook again, use it for a while and press the home screen, it loads again.
Mind that i have no custom drawer (i tried Themer, it gives me the same error, it says "loading homescreen" when the problem appears) but the problem is still there with the stock homescreen. I tried force-closing the apps i used, thinking about a memory issue, but to no avail. I have to turn off and turn on the device, and everything works wonders again.
Is there any app that could help me with this issue? I'd like to understand why it's doing this and which app is slowing down my phone.

g0ldb3rg said:
Hello everyone!
Let me start off by saying that i'm actually using an unrooted, officially update nexus 5, updated to the latest 5.0.1
I have no problem whatsoever, battery really seem to have improved, but lately i've been getting a strange behavior
After a period of use (it goes from a couple of days to a whole week) the phone oddly slows down when i press the middle button, to return back to the homescreen.
For example, if I'm using the facebook app, and watch a couple of videos along with opening a few external links, when i press the home button, the whole home "loads" from start. I mean, i literally see nothing for a second, then it slowly loads widgets and icons. After it's been loaded, everything works flawlessly again, but if i open facebook again, use it for a while and press the home screen, it loads again.
Mind that i have no custom drawer (i tried Themer, it gives me the same error, it says "loading homescreen" when the problem appears) but the problem is still there with the stock homescreen. I tried force-closing the apps i used, thinking about a memory issue, but to no avail. I have to turn off and turn on the device, and everything works wonders again.
Is there any app that could help me with this issue? I'd like to understand why it's doing this and which app is slowing down my phone.
Click to expand...
Click to collapse
I am not Sure whether this is 100% sure, But have heard that there is a memory leak issue in lollipop. Which might be the reason of ur problem. And the oly way get enough memory is to restart. But again, I am not Sure whether the above information is correct though.

keertikumar_ws said:
I am not Sure whether this is 100% sure, But have heard that there is a memory leak issue in lollipop. Which might be the reason of ur problem. And the oly way get enough memory is to restart. But again, I am not Sure whether the above information is correct though.
Click to expand...
Click to collapse
I've heard that too, but it's strange that it has appeared only now. I haven't had this kind of issue ever since i updated it.

The FB app is just real buggy. My personal theory is whatever that app does exposes the Lollipop memory leak.

MrObvious said:
The FB app is just real buggy. My personal theory is whatever that app does exposes the Lollipop memory leak.
Click to expand...
Click to collapse
Yep i know about that, the FB app is just horrible script-wise. Nevertheless, i've never had THIS problem. And even if i forceclose it, it doesn't solve the problem anyway.

Why does my Google Pixel randomly reboot?

Hi. My device worked just perfect until 5 days ago. It slowly began to ignore some tasks like opening apps or doing calls.
2 days ago my google pixel with Android 8.0 started to ignore every input i made, like opening apps or trying to reboot. It behaving like this after taking some pictures with the rear cam. After some attepts in opening apps it started to reboot. But instead of a normal reboot it stuck in a booting screen (the one with the Google G and a gray animation bar underneath). It took a while and i waited until it seemed that the OS booted correctly. But after this my device started to reboot randomly after a few minutes. After a while i figured out, that i can hold the power button while the screen with the google G was up to reboot it normally. This worked so that the phone was at least half an hour or more working until it rebooted again out of nowhere.
So far i tried to get it in safe mode and delete some apps like whatts app etc. In safe mode i didnt notice any crashes so far.... but in normal one it does a lot so deleting apps wasnt helpful. Turning on flight mode was not helpful either.
What can I do? What could it be?

marf3 said:
Hi. My device worked just perfect until 5 days ago. It slowly began to ignore some tasks like opening apps or doing calls.
2 days ago my google pixel with Android 8.0 started to ignore every input i made, like opening apps or trying to reboot. It behaving like this after taking some pictures with the rear cam. After some attepts in opening apps it started to reboot. But instead of a normal reboot it stuck in a booting screen (the one with the Google G and a gray animation bar underneath). It took a while and i waited until it seemed that the OS booted correctly. But after this my device started to reboot randomly after a few minutes. After a while i figured out, that i can hold the power button while the screen with the google G was up to reboot it normally. This worked so that the phone was at least half an hour or more working until it rebooted again out of nowhere.
So far i tried to get it in safe mode and delete some apps like whatts app etc. In safe mode i didnt notice any crashes so far.... but in normal one it does a lot so deleting apps wasnt helpful. Turning on flight mode was not helpful either.
What can I do? What could it be?
Click to expand...
Click to collapse
Same thing happens with my Pixel, sometimes the phone is just get stuck on some random screen then I have to press and hold it for 15 seconds to let it reboot again. Lately I have started to see another problem, when it reboots bunch of google apps and services stops working and gives hell lot of notifications. All this started to happen after Android Oreo update

pradctgign said:
Same thing happens with my Pixel, sometimes the phone is just get stuck on some random screen then I have to press and hold it for 15 seconds to let it reboot again. Lately I have started to see another problem, when it reboots bunch of google apps and services stops working and gives hell lot of notifications. All this started to happen after Android Oreo update
Click to expand...
Click to collapse
I noticed problems with my ear speaker as well. And i cant make phone calls. The phone doent respond anymore when i try to.

Same problem after android 8.0 update

If you have installed the latest Google phone/dialer app, that is likely the problem, was for me.
Find the app in settings and uninstall,it will roll back to a previous version and hopefully fix your issues.
Sent from my Pixel using Tapatalk

My pixel does the same thing, ever since I updated to 8.0, have you tried doing a factory reset? I haven't done it yet, I have been uninstalling apps for the last couple of days, when it is in safe mode it works good, but when it's not, it freezes and restarts. I'm going to try uninstalling the latest version on google dialer to see if it helps.

I just want to update everyone in case you are having a problem with the random reboots.
I uninstalled the phone update and it was still randomly rebooting so I backed up the stuff that I needed and just did a factory reset. I have been a full day on my phone without any problems. I did a factory reset twice, just in case, for some crazy reason, the phone still had a problem, I wiped it twice! I think you'll be good with only wiping once.
Anyways to sum it all up, I did a factory reset, restored all of my backed up data from my pixel, I had about 120 apps and the phone has not had a problem since. I hope it helps someone else.

droid4lif3 said:
I just want to update everyone in case you are having a problem with the random reboots.
I uninstalled the phone update and it was still randomly rebooting so I backed up the stuff that I needed and just did a factory reset. I have been a full day on my phone without any problems. I did a factory reset twice, just in case, for some crazy reason, the phone still had a problem, I wiped it twice! I think you'll be good with only wiping once.
Anyways to sum it all up, I did a factory reset, restored all of my backed up data from my pixel, I had about 120 apps and the phone has not had a problem since. I hope it helps someone else.
Click to expand...
Click to collapse
Mate, please report if you're still getting the reboots. Mine disappear for two weeks after I do a factory reset and then come back. Same happens in Safe Mode. Bug report claims it's 'Sense Key : Hardware Error [current]' and Google rep says it's a hardware issue (Toshiba's memory or something). Buganiser thread is here.

wrong place sry

Had this on my pixel xl. I was on the 8.1 beta.
factory reset, rolled back to 8.0
8.1 ota official
haven't had a reboot in over a week now

Murrzeak said:
Mate, please report if you're still getting the reboots. Mine disappear for two weeks after I do a factory reset and then come back. Same happens in Safe Mode. Bug report claims it's 'Sense Key : Hardware Error [current]' and Google rep says it's a hardware issue (Toshiba's memory or something). Buganiser thread is here.
Click to expand...
Click to collapse
Yea, the issue is back, has been for about 2 weeks. This phone is really starting to be a pain in the ass, I can't believe that it happens so often. Did you do a warranty fix?

That's a pity. Yes, I did. Got the device roughly two and a half weeks ago. Flashed 8.0 and then sideloaded 8.1 right away. Knock on wood, all good. But there's still a report every other day in Buganiser of a phone even on 8.1 doing this.

Got mine at release. November 16. Google won't replace it either. I have a one pixel brick

I have the same problem. However, it is not frequent enough on Android P beta. But as soon as I go back to the stable build, it starts to do the same thing. Did you guys have any luck resolving this or should I send it back to the vendor I bought it from. They won't replace the device in Pakistan but may be will fix it in some manner.

Phone freezes up

Has anyone experienced your U11+ freezing up.
It has happened to me about 3 times.
It generally happens over night while it's charging. I get up one of those mornings and the green light is on, remove the charging cable and I can't wake up the phone. I can't even turn off the phone by pressing and holding the power button to kill the device. The only way is to put it into download mode by simultaneously holding down the vol down key and power key, and then when the menu comes up to select the reboot option to get the phone back to normal.
Has anyone else experienced this or know what could be causing this to happen?
The problem is that I use my phone as my alarm clock, and when it freezes up, my alarm doesn't work.
Any suggestions anyone?

No problem like that until now.
However, noticed sometimes that the my alarm, which is setup for vibration only, only vibrates once and then continues silently alarming until I turn it off.
Happens randomly but still strange. I've to try with another clock app.

That's really odd.
I'm going to turn off the always - on feature and see if I get anymore freezes. I had another one this afternoon.
I'll report back after some time and let you know if there has been no more freezes.

I'm just updating to the latest update 1.23.709.3 and see also how it performs.
I'm a bit concerned about this random freezing that I have experienced since I got this device.
If it persists I may ask for a new one.

globalgpj said:
I'm just updating to the latest update 1.23.709.3 and see also how it performs.
I'm a bit concerned about this random freezing that I have experienced since I got this device.
If it persists I may ask for a new one.
Click to expand...
Click to collapse
I'm still on the October security patch so I'm expecting one for the December period soon I hope.
In regards to your freezes I've not encountered anything like that so far been working flawlessly so far if there is anything I can test let me know

I have the Taiwan version.
If you could try the always-on feature for a couple of days and nights and report back, that would be awesome. However, I selected the option, for always-on to only come on when I moved the phone. (good for night time use especially)
I had my phone in the pocket yesterday afternoon and it froze.
As I stated earlier, I can only restart the phone only by putting it into download mode and reboot from there.

globalgpj said:
I have the Taiwan version.
If you could try the always-on feature for a couple of days and nights and report back, that would be awesome. However, I selected the option, for always-on to only come on when I moved the phone. (good for night time use especially)
I had my phone in the pocket yesterday afternoon and it froze.
As I stated earlier, I can only restart the phone only by putting it into download mode and reboot from there.
Click to expand...
Click to collapse
I have been using the AOD since I got the phone yesterday. Not a single freeze

Galactus said:
I have been using the AOD since I got the phone yesterday. Not a single freeze
Click to expand...
Click to collapse
Thanks for letting me know.
I guess I can rule that feature out as a probable cause.
It must be some other app that's causing this issue. But it's a pain to go through the process of finding out which one.

globalgpj said:
Thanks for letting me know.
I guess I can rule that feature out as a probable cause.
It must be some other app that's causing this issue. But it's a pain to go through the process of finding out which one.
Click to expand...
Click to collapse
Yeah trial and error isn't fun. I'd probably factory reset though and see if it happens with barely any third party apps installed.

globalgpj said:
I have the Taiwan version.
If you could try the always-on feature for a couple of days and nights and report back, that would be awesome. However, I selected the option, for always-on to only come on when I moved the phone. (good for night time use especially)
I had my phone in the pocket yesterday afternoon and it froze.
As I stated earlier, I can only restart the phone only by putting it into download mode and reboot from there.
Click to expand...
Click to collapse
I have the HK model I think and I had the AOD when I first got it, set to motion and nothing has happened to my phone in regards to freezing fingers crossed. I have disabled it for the moment as I noticed a greater battery usage overall, I believe between 9-10% overnight and only 2% when I had it disabled.
Hopefully you find the problem otherwise see if you can get it replaced...

Since not using the always-on feature, I don't have any more freezes. Must be some conflict with the alarms and always-on. Can't see what else could be causing those freeze ups.

My phone surprisingly just froze up yesterday. But at least it's been a long while since not having the always-on feature enabled. With always-on enabled, it seems to have happened every day.
The issue I have most about this, is missing that important call when I haven't realised that the phone is frozen, because sometimes I don't pick up the phone for hours.

I had to do a complete fresh install from scratch and I have no more issues. I believe all my issues came from using HTC's transfer tool when going from u11 to u11+. Importing all the settings features using the Transfer Tool has caused issues. I'll never use this tool again.
All good now.