[Q] Wont recognize SIM card after flashing rom on MOTO G PLEASE HELP! - General Questions and Answers

Hello, i recently thought about flashing a rom on my phone, i did all the basic stuff unlock boot loader, root etc but when i put the file on my device i got stuck in a bootloop, so i panicked a little and went on to google to find a STOCK ROM for the moto g. I found one and flashed that instead, it did infact save my device and i was so happy at the point, but then i noticed that at the top on my task bar it said i had no signal on BOTH Sdcards when infact this phone only has 1!? (my o2 simcard was in at the time) Anyway i went into setting and it had above he wifi setting "Dual SIM settings" which i have never even seen before. Anyway i clikced on that and it says 'SIM1 Disabled' and below it says 'SIM2 Disabled' Also my Mobile DATA has vanished to. All this worked before i went and screwed up my device. Im kind of in a panic and really dont want to loose this phone :crying: :crying: Please can anyone help get me back my signal and data, other then that everything else is working normal.
Screenshots Attached.

Pastyslayer said:
Hello, i recently thought about flashing a rom on my phone, i did all the basic stuff unlock boot loader, root etc but when i put the file on my device i got stuck in a bootloop, so i panicked a little and went on to google to find a STOCK ROM for the moto g. I found one and flashed that instead, it did infact save my device and i was so happy at the point, but then i noticed that at the top on my task bar it said i had no signal on BOTH Sdcards when infact this phone only has 1!? (my o2 simcard was in at the time) Anyway i went into setting and it had above he wifi setting "Dual SIM settings" which i have never even seen before. Anyway i clikced on that and it says 'SIM1 Disabled' and below it says 'SIM2 Disabled' Also my Mobile DATA has vanished to. All this worked before i went and screwed up my device. Im kind of in a panic and really dont want to loose this phone :crying: :crying: Please can anyone help get me back my signal and data, other then that everything else is working normal.
Screenshots Attached.
Click to expand...
Click to collapse
You have flashed a single sim variant of the stock ROM on your device, find the dual sim version for your phone here: http://sbf.droid-developers.org/phone.php?device=14
Also, of course your data has gone as your phone has undergone a reset and firmware flash

All of them are not for 4.4.4 or does that not matter?

TechMinerUK said:
You have flashed a single sim variant of the stock ROM on your device, find the dual sim version for your phone here:
Also, of course your data has gone as your phone has undergone a reset and firmware flash
Click to expand...
Click to collapse
Absolutely. From experience, you must flash the dual sim variant. Unfortunately, there is 4.4.4 available, but only for the States. You might PM me the OTA update package and I'll be able to help.
Sent from my XT1022 using XDA Premium 4 mobile app

Cant find it?
Cant find any for O2 uk or retail UK or duel sim or even 4.4.4

I Messaged you please reply. im abit of a noob to this website haha

Related

[Q] Moto G Service (T-Mobile) not working after attempted root

I have managed to get help and now my problem is solved! Check out my other thread how I got it working again: http://forum.xda-developers.com/moto-g/help/moto-g-stock-firmware-to-t2819377
Okay so basically I wanted to root my Moto G, but the rooting never worked and now I can't seem to get any service!
So first to root my phone, I had to unlock the bootloader (which I did) and then do the superboot root process. It did not work. I finally gave up.
**As a side note, the tutorials that I tried to follow for this are from the YouTube channel called: SharPro (sorry I can't post video links yet as a new user to the xda-developers site)
The phone was obviously wiped, and it actually works and everything, but what happened is that now my service isn't working!
My cellular provider is T-Mobile and the phone just wont get service anymore and it always says that airplane mode is on, but it isn't on, so I'm really not sure how to fix this. My attached screenshots are showing that when I hold down the power button it shows that airplane mode is on, but there is clearly no notification and the next picture shows that the icon isn't even highlighted
I've tried to reboot, take out Sim and put it back in but nothings worked. I also did a factory reset but it still did not work.
Do I need to flash a specific ROM? Or anything like that?
Could someone help me fix this.. (BTW my Moto G was purchased online from Motorola from the U.S. and the model is XT1032)
Thank you in advance.
I think that the first thing that I would have tried was to restore the stock firmware that came with your device.. There are tons of information here on XDA Moto G sub forums about that!
Good luck!
Sent from my XT1032 using Tapatalk

[Q] Weird Issues on official Motorola 5.0.2 (brazilian)

Hello guys,
Well I have the most indescifrable issue with my Moto g (xt1032).
It was aquired with kitkat, the day 5.0.1 GPE was released I installed it, making it a xt1033 GPE.
When Motorola´s 5.0.2 was released (brazilian) I downgraded to 4.4.4, and went ahead and installed moto´s 5.0.2 for the camera..
The next day, all was going ok, wifi, gps, moblie data etc.. not a single issue.... I had made calls, sent sms, etc... but around 12:00m (lunchtime) I saw "emergency callls only".... (I have not cutted the sim card to fit in the phone).
At that time, I swapped sims, (I´m on Claro colombia, I put a Virgin Mobile Sim..) and it worked again. I could call, send messages and stuff.
But yesterday That Virgin mobile sim stopped working, Now I face the following notification: Selected network (Claro) Unavailable.
I also get another notification about Resticted mode changed.
and yet another notification that says my sim card cannot be used to register on said network.
And another notification that says cannot send mms without registering something.
And another notiication about Voice service disabled...
this is driving me crazy....
The first thing I thought was of factory resetting the phone, to no luck, as my phone gets stuck at the red exclamation android and never goes to recovery.
I tried to install Phillz recovery but I get fastboot errors.
My phone is rooted btw, bootloader unlocked.
Is this my fault? as in I did a massive screw-up, or is it the software or is it a change on the provider´s end? I dont know.
What would you recommend doing at this point?
I have entered test mode and selected GSM only, but no luck.
Please, please shine a light on me, searching for no service and specific notification content only guides me to kit kat issues, which I really don't know are applicable to lollipop.
Mercí for your attention guys, have a good night.
donlloreda said:
Hello guys,
Well I have the most indescifrable issue with my Moto g (xt1032).
It was aquired with kitkat, the day 5.0.1 GPE was released I installed it, making it a xt1033 GPE.
When Motorola´s 5.0.2 was released (brazilian) I downgraded to 4.4.4, and went ahead and installed moto´s 5.0.2 for the camera..
The next day, all was going ok, wifi, gps, moblie data etc.. not a single issue.... I had made calls, sent sms, etc... but around 12:00m (lunchtime) I saw "emergency callls only".... (I have not cutted the sim card to fit in the phone).
At that time, I swapped sims, (I´m on Claro colombia, I put a Virgin Mobile Sim..) and it worked again. I could call, send messages and stuff.
But yesterday That Virgin mobile sim stopped working, Now I face the following notification: Selected network (Claro) Unavailable.
I also get another notification about Resticted mode changed.
and yet another notification that says my sim card cannot be used to register on said network.
And another notification that says cannot send mms without registering something.
And another notiication about Voice service disabled...
this is driving me crazy....
The first thing I thought was of factory resetting the phone, to no luck, as my phone gets stuck at the red exclamation android and never goes to recovery.
I tried to install Phillz recovery but I get fastboot errors.
My phone is rooted btw, bootloader unlocked.
Is this my fault? as in I did a massive screw-up, or is it the software or is it a change on the provider´s end? I dont know.
What would you recommend doing at this point?
I have entered test mode and selected GSM only, but no luck.
Please, please shine a light on me, searching for no service and specific notification content only guides me to kit kat issues, which I really don't know are applicable to lollipop.
Mercí for your attention guys, have a good night.
Click to expand...
Click to collapse
Flash the full XT1033 BR firmware by downloading the following mirror:
https://drive.google.com/file/d/0B_2QjjWMyLghQm9vZ3hhS3Z3dUk/view ***Asia***
https://drive.google.com/file/d/0B_2QjjWMyLghV3hMYWVoSFo0WHc/view ***Brazil ***
I had the same issue (I'm also on Claro Colombia). All you need to do is flash the official Motorola Lollipop 5.0.2 and it'll be working fine.
Firmware 5.0.2 XT1032 http://www.filefactory.com/file/5i311qq8mguf/BRASIL_XT1032_5.0.2_LXB22.46-28_cid12_CFC.xml.zip
Follow this guide: http://motoroot.890m.com/restore-stock/
Don't skip any step.
Thanks mate, will try and post results.
Anyway, just to know.. why does this happen?
Why is that the radio was working all right and suddenly went kaput?
Chefry22 said:
I had the same issue (I'm also on Claro Colombia). All you need to do is flash the official Motorola Lollipop 5.0.2 and it'll be working fine.
Firmware 5.0.2 XT1032 http://www.filefactory.com/file/5i311qq8mguf/BRASIL_XT1032_5.0.2_LXB22.46-28_cid12_CFC.xml.zip
Follow this guide: http://motoroot.890m.com/restore-stock/
Don't skip any step.
Click to expand...
Click to collapse
Did as stated, but no luck. no network for me.
Gps, wifi and bluetooth are working fine though.
donlloreda said:
Did as stated, but no luck. no network for me.
Gps, wifi and bluetooth are working fine though.
Click to expand...
Click to collapse
Any Ideas? I´m in desperate need of using my phone, well you know.... as a phone

Problems with mobile data s6 duos

Hi there,
Recently, I've been having mobile data problems with my s6 duos
I've got an s6 duos from globe, so 1 sim slot is locked to globe and the other sim slot is open line. Recently I've been having problems connecting to mobile data using my smart sim card. In the data service network, the option to choose smart for mobile data is locked/unavailable, so I can only use my globe simcard for mobile data. I've tried using a different sim but no luck.
I was able to use my smart sim for mobile data in the past. Though I have no problem receiving texts or calls with my smart sim
Advice is much appreciated
Thanks
Also, in APN under my smart sim, I get this message
"Unable to view the access point name settings. Access is restricted for the current user profile."
i64.tinypic.com/2i1kprd.png
My guess... flash BTU ... latest UK g920F firmware. Its kind of imposible to lock 1 sim and the 2nd sim to be unlocked.
Edit: you may lost warranty after this... and this is only my guess.
Edit2: flash a costom recovery... do a full backup so if something goes wrong you restore everything
lummujaj said:
My guess... flash BTU ... latest UK g920F firmware. Its kind of imposible to lock 1 sim and the 2nd sim to be unlocked.
Edit: you may lost warranty after this... and this is only my guess.
Edit2: flash a costom recovery... do a full backup so if something goes wrong you restore everything
Click to expand...
Click to collapse
Thanks for replying! I've never really done something like that before.. so if you could give me links and let me know what are the risks of flashing?
also my unit was purchased locally in the philippines, will a uk firmware work with it?
In settings search "profile" if the cell phone finds any ,post a screenshot of if... and you find firmware at samfirmware.com... or a guy have posted them in general section uploaded in google drive for better speed download
lummujaj said:
In settings search "profile" if the cell phone finds any ,post a screenshot of if... and you find firmware at samfirmware.com... or a guy have posted them in general section uploaded in google drive for better speed download
Click to expand...
Click to collapse
Thanks!
No results when i searched profile in the settings.
Will trying flashing a new firmware
Am curious, will unlocking my phone also solve the problem?
LanceD. said:
Am curious, will unlocking my phone also solve the problem?
Click to expand...
Click to collapse
I had the g920FD... the phone use one EFS for both imeis. I said it cannot be 1 sim lock and 1 seem free. The phone for sure contain something installed from provaider to restrict the sim1. I would flash new version. But as i said 1st ill flash recovery to do full nandroid backup

H950 blocked

Hi guys, I bought the lg g flex 2 h950 att version and when i put another sim card it asked me to put a code, and i thought it was my sim card code. I put it like 10 times and a message appeared and said that the phone was permanently locked out.
I did a reset, a hard reset in recovery mode and it did not work, i also saw that i can reinstall firmware, but my version is 5.1.1 of android and if i do it my phone will brick. So what can i do? Please i have no idea
Fabricio Jallaza said:
Hi guys, I bought the lg g flex 2 h950 att version and when i put another sim card it asked me to put a code, and i thought it was my sim card code. I put it like 10 times and a message appeared and said that the phone was permanently locked out.
I did a reset, a hard reset in recovery mode and it did not work, i also saw that i can reinstall firmware, but my version is 5.1.1 of android and if i do it my phone will brick. So what can i do? Please i have no idea
Click to expand...
Click to collapse
Hi, I also have a problem , I do not know how to unblock ,im flash from 5.0.1 to 5.1.1 PR, but those have yielded nothing
gezonis said:
Hi, I also have a problem , I do not know how to unblock ,im flash from 5.0.1 to 5.1.1 PR, but those have yielded nothing
Click to expand...
Click to collapse
Hi men, I could fix it, i took it to a technician and he told me that was locked by at&t, of course i knew that, and that there was a server on the internet that could free that lock. I paid like 20$ on that page, honestly i don`t know what page is it but it was the solution, not flashing or even installing a new firmware

D2212: IN Version: Phone loses Network : Have restored Original D2212_18.5.B.0.26 ftf

HI Friends, (@Vinay)
I am new here, and have specifically registered to seek your help
I have D2212 IN version which was SIM unlocked.
Apparently, I was successful in
1) Unlocking the boot loader
2) Installing Vinay's Custom Nitrogen ROM
Subsequently, I used the phone happily for over 1month and problems started happening where Phone lagged so much that it became unbearable.
Also at the same time, I noticed my phone would lose its network.
I would get a X next to SIM indicator. No Signal. I swapped the SIM into other phone, the SIM works fine.
I put other working sim in the E3 D2212, again no Network. No Data (2G, 3G). Only WiFi works
So I decided to roll back to D2212_18.5.B.0.26_Customized IN.ftf via Flashtool
Still no dice. I still see no network.
When I hit *#*#7378423#*#*
I think (repeat think) the phone is SIM Locked.
No matter which slot (1 or 2) I insert it, I don't get Network or DATA
But I can certainly vouch the Same Vodafone IN SIM was working on the phone earlier.
Any help in this regards is greatly appreciated.
Regards
Dharmesh Shah
Mumbai, INDIA
Did you flashed the stock rom correctly?
Well I thought so
HI @vincy009
Many thanks for responding. Appreciate your help.
Well I thought I did.
I referred to a few youtube videos to do it using flash tool.
Also, pls note, I also tried flashing back Vinay's Nitrogen ROM, that too would not get Network.
So,it was 100% issue with the way I was flashing the rom (Stock or other)
Eventually, I surrendered and sent the Phone to Sony who refused to fix it citing it to be out of warranty due to unlocked boot loader
So I had to submit to a local Mobile repair shop who fixed it.
But I am yet to ascertain what exactly he did.
In the mean time, I have already read the Newbie's Q&A and other threads where they explain how to use flash tool.
If there is an accurate thread/howto/etc, pls point me to that, so that I can avoid mistakes in future.
Maybe you done something wrong in flashing step or it wud have been any Lil hardware problem.. If wanna do new things always get a nandroid backup.. So it wont get mess up.

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