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Hello, i recently thought about flashing a rom on my phone, i did all the basic stuff unlock boot loader, root etc but when i put the file on my device i got stuck in a bootloop, so i panicked a little and went on to google to find a STOCK ROM for the moto g. I found one and flashed that instead, it did infact save my device and i was so happy at the point, but then i noticed that at the top on my task bar it said i had no signal on BOTH Sdcards when infact this phone only has 1!? (my o2 simcard was in at the time) Anyway i went into setting and it had above he wifi setting "Dual SIM settings" which i have never even seen before. Anyway i clikced on that and it says 'SIM1 Disabled' and below it says 'SIM2 Disabled' Also my Mobile DATA has vanished to. All this worked before i went and screwed up my device. Im kind of in a panic and really dont want to loose this phone :crying: :crying: Please can anyone help get me back my signal and data, other then that everything else is working normal.
Screenshots Attached.
Pastyslayer said:
Hello, i recently thought about flashing a rom on my phone, i did all the basic stuff unlock boot loader, root etc but when i put the file on my device i got stuck in a bootloop, so i panicked a little and went on to google to find a STOCK ROM for the moto g. I found one and flashed that instead, it did infact save my device and i was so happy at the point, but then i noticed that at the top on my task bar it said i had no signal on BOTH Sdcards when infact this phone only has 1!? (my o2 simcard was in at the time) Anyway i went into setting and it had above he wifi setting "Dual SIM settings" which i have never even seen before. Anyway i clikced on that and it says 'SIM1 Disabled' and below it says 'SIM2 Disabled' Also my Mobile DATA has vanished to. All this worked before i went and screwed up my device. Im kind of in a panic and really dont want to loose this phone :crying: :crying: Please can anyone help get me back my signal and data, other then that everything else is working normal.
Screenshots Attached.
Click to expand...
Click to collapse
You have flashed a single sim variant of the stock ROM on your device, find the dual sim version for your phone here: http://sbf.droid-developers.org/phone.php?device=14
Also, of course your data has gone as your phone has undergone a reset and firmware flash
All of them are not for 4.4.4 or does that not matter?
TechMinerUK said:
You have flashed a single sim variant of the stock ROM on your device, find the dual sim version for your phone here:
Also, of course your data has gone as your phone has undergone a reset and firmware flash
Click to expand...
Click to collapse
Absolutely. From experience, you must flash the dual sim variant. Unfortunately, there is 4.4.4 available, but only for the States. You might PM me the OTA update package and I'll be able to help.
Sent from my XT1022 using XDA Premium 4 mobile app
Cant find it?
Cant find any for O2 uk or retail UK or duel sim or even 4.4.4
I Messaged you please reply. im abit of a noob to this website haha
First of all, sorry if this has been answered here, I simply can't find a definitive answer for our S6, let me explain better.
As you may know, I'm not a newbie here or in other forums, I've rooted most of my phones (Not this one) and have installed custom roms dozens of times to all of them, BUT, I'm definitely a newbie about what I need here, I'm trying to see if I can change my SM-G920i region from XSA (Australia) to any other one, India in this case. I have read tons of threads and posts and that's what is confusing me, in some threads there are people saying that they did it and is working great, in that same threads there are people saying that they did it but Knox got tripped, there are others that say that the device is soft bricked and others are saying that they have read somewhere that changing the CSC from it's original one may brake future Samsung pay.
So, this phone is paid by my office, they allow me to do what I want to it while I'm able to just put it back as it came from factory, so that means that I can root it if it doesn't trip Knox, that I can install anything while I can simply go back anytime they need me to, and obviously, Samsung pay works when it finally comes. With this in mind, can somebody answer me a couple of questions?
1-) I know it's possible to do it, but is it true that by doing this I'll have Samsung pay issues? I doubt that knox will be tripped if I do it with odin, but besides knox, is there any possibility that Samsung Pay will not work in certain regions (India in this case) and that's why some are saying that it will break it?
2-) If I download the firmware and flash it via Odin, I'm reading that it won't brick the phone is done via Odin, but in worst case scenario I assume that I can always go back to original one and it gets factory reset, am I right?
3-) If I flash it correctly as I expect an it doesn't brick, does this means that it will change PDA and CSC versions all together, that it will basically become a device from the new flashed region? So if I flash the India one to my XSA (Australia) now it will work completely as an India device and should get future OTA like the rest?
Again, sorry if this has been asked and answered but going back a lot of pages here can't give me definitive answer, thanks in advance for those of you kind enough to answer to this.
Flash a G920i ROM via odin other than your own region/country:
http://www.sammobile.com/firmwares/database/SM-G920I/
roydok said:
Flash a G920i ROM via odin other than your own region/country:
http://www.sammobile.com/firmwares/database/SM-G920I/
Click to expand...
Click to collapse
Thanks.
In another thread that I have posted (Brazilian one) I was replied to, so because of that I decided to do it, so far everything is working great as expected. Mine was an Australian baseband (XSA), only thing you I noticed is that when I connect it to Smart Switch app for PC or MAC it will still detects the Original CSC, I was curious about it and installed Phone info apk and it shows correctly the information, both PDA and CSC are now from India but it shows that the Original CSC was XSA (In my case), Firmware's CSC code is INU (India) and Active CSC code it says XSA/INU, so I'm assuming that it's showing multiple CSC.
Does somebody know if having the Active CSC showing XSA/INU causes future OTA issues?
After flashing a ROM its good practice to go to recovery mode and do a full wipe of cache and full reset to change CSC to the default of the ROM you flashed.
roydok said:
After flashing a ROM its good practice to go to recovery mode and do a full wipe of cache and full reset to change CSC to the default of the ROM you flashed.
Click to expand...
Click to collapse
Well, in that case I think I will pass for now, as I did a Full wipe cache and Full reset before the Flash but just did a Wipe cache after I flashed it.
The issue is that I basically just finish setting everything back as it was before (about 3 hours and I still haven't set my Contacts Ringtones and Accounts links) so begin again it's a PITA. Once I finish this I'll do a full nandroid backup to have everything as I want, but if I do the Wipe Data/Full Reset and then restore from the Full backup, does this put everything as it was including CSC again? I've been always confused about how deep this restore goes in the system files. Do you know about it?
Thanks.
Try restoring from your backup after the full wipe from recovery. If everything works then you should be ok. Otherwise start from scratch and reinstall everything one by one.
Will try that later today, thanks.
Goodluck.
roydok said:
Goodluck.
Click to expand...
Click to collapse
I tried that and nothing, still the same, then I decided to remove the Re-activation Lock in Find My Mobile settings, and after that and enter to recovery mode, it changed the CSC to India, so for those of you with same issues, remember about Re-activation lock.
Thanks for your help.
Did you have a SIM card inserted when you flashed your ROM with removed reactivation lock?
I had the SIM card on the phone today all the time as I forgot to bring with me the SIM removal tool and didn't have anything to open the Sim card tray, but last night I didn't have the Sim card installed when I flashed the ROM.
So today after I did the Wipe cache Partition and Data and saw that it still had the same issue, I flashed a UK ROM into a SM-G925f that had some African country ROM (have never heard of it before in my life but for the name it sounded like an African country), anyways I did that and everything went great, so that's when I thought what was different between the devices and then I remember that I had turned on the Reactivation lock in my S6 and not in the S6 Edge, so I turned it off, then went to Recovery mode and for my surprise the CSC was already changed without any other reset or anything.
erasat said:
I had the SIM card on the phone today all the time as I forgot to bring with me the SIM removal tool and didn't have anything to open the Sim card tray, but last night I didn't have the Sim card installed when I flashed the ROM.
So today after I did the Wipe cache Partition and Data and saw that it still had the same issue, I flashed a UK ROM into a SM-G925f that had some African country ROM (have never heard of it before in my life but for the name it sounded like an African country), anyways I did that and everything went great, so that's when I thought what was different between the devices and then I remember that I had turned on the Reactivation lock in my S6 and not in the S6 Edge, so I turned it off, then went to Recovery mode and for my surprise the CSC was already changed without any other reset or anything.
Click to expand...
Click to collapse
can you post a screen of CSC page of Phone ** info ** just for reference?
I see you said that CSC changed to India, but Active CSC or also Original CSC?
What I mean is that, now I have a S6 which has Original, Active CSC as MRU...I'd like to put a European fw on it since I'm based in Europe (got this Middle East / Africa phone just because Dual sim it's not available in europe) but I'm in doubt if putting an european fw will still show that CSC has changed from original one and maybe OTA updates won't work.
thanks
Changing csc!!!
I succesfully installed a G920I indian INU rom in my device which had a XSA rom but when i go to recovery it still shows as XSA ....How do i change that to INU?
Hi i am using a galaxy s6edge+ and i am really struggling with the region lock. I have tried a few options of the factory full reset changing the Apn's to the ones needed and using different sim cards.when it used to go into emergency mode "h+" now it won't connect to any internet at all. Can i possibly have any basic assistance with the rom and resetting options to change the csc when i do a hard reset the csc says it's 'multi'. what does that mean? Any region unlocking help would be appreciated so much!
Thanks guys
Hi everyone,
I have bought a new Galaxy s6 from France (SFR but Sim-free), I tooked it home to Israel and put my sim card and all worked fine but in the version He havent Hebrew in language so I flashed the stock ROM official of Israel from sammobile.com and all worked excellent.
I was one day with the phone and bad surprise... after some hours, without I do something the phone give me a message "No SIM card | Emergency calls only". if I try to call it give me a message "No registred at network". I try to put another sim, i try to flash it back to stock rom of sfr, i try all wiping option and nothing.
What is the most strange is if pull out the sim tray (with a sim card) it give me a message "SIM card removed. Unable to detect you SIM card. Your device will restart tocheck for your SIM card".and if I pull it in it message me "SIM card added. Restart device to access mobile networks." so I believe the sim tray is ok...
Anyone can help me please?
This looks like you have not activated the region lock. When you buy any S6 or S6 edge it comes region locked. To unlock it you have to make a 5 min phone call using a sim from the region you bought it in. Once the call is made the region lock is removed. It does state this on a sticker on the side of the box of the phone.
But the phone worked perfrect at the start... it's normal?
I cant answer that issue sorry but all samsung phones now carry a region lock and have to be used in their region of purchase first.
i tried anything but the phone dont give any option to put code of unlock anywhere
Hey may be i can help...
Try this...
Step 1. At first you will need to get a foreign SIM card.
Step 2. Now turn off your device and Insert the SIM card.
Step 3. Turn on your device.
Step 4. Tap on the Dial pad and type here the code “ *#197328640#”.
Step 5. Now select these options step by step- “ [1] UMTS >> [1] Debug Screen >>
[8] Phone Control >> [6] Network Lock >> Options [3] Perso SHA256 OFF ”.
Step 6. Go back to your device home screen.
Step 7. Here you should see a “Network Lock” message, now you choose “[4] NW Lock
NV Data INITIALIZE“.
Sent from my A0001 using XDA Free mobile app
You can also bring your unit to local Israeli Samsung store for warranty repair.
The region lock does not require a code to be entered nor can a code be entered. Its automatic. When new you need to make a 5 min phone call with a sim card from the region you bought the phone then it unlocks automatically. For example I bought mine in the UK but am using it while working in saudi. Before leaving the UK I made a 5 minute call with my uk EE sim card. Phone now happily accepts my saudi sim card.
The same problem happened to me, I am Iran
I could not yet solved
One solution to this problem does not have a friend?
is happen to me too, i make the 5 minutes call in the UE. When i came back to argentina the phone read my countrry sim card at first. work well for a month and then happen the same thing. Any possible solution to this problem??
hi so i have same problem i try to change cert file but stay same problem
Same problem with my G920F! Used in the UK fine and then brought to the US with me where it worked fine for 2 weeks and suddenly doing this!
Have even tried using a UK Sim and still doesnt work!
Pleaseeeee someone help!
ploto for gsm said:
hi so i have same problem i try to change cert file but stay same problem
Click to expand...
Click to collapse
Try to unlock button
Or write different CERT
It depends on your use of the BOX
any ideas how to fix it? i have the same problem on my S6 Dual sim. 1 month works without any issues, but then 1st sim card doesn´t work, only the 2nd one
Artman4806 said:
any ideas how to fix it? i have the same problem on my S6 Dual sim. 1 month works without any issues, but then 1st sim card doesn´t work, only the 2nd one
Click to expand...
Click to collapse
Me too, same issue on dual Sim. It just stopped working on the second Sim, only first Sim is working now. I think hardware issue.
Sent from my SM-G920F using Tapatalk
Still no solution to this? I have same issue.
brenner650 said:
Still no solution to this? I have same issue.
Click to expand...
Click to collapse
have u guys tried reflashing firmware using odin???
Sent from my SM-G920I using Tapatalk
Same issue
Cyanandroid said:
have u guys tried reflashing firmware using odin???
Sent from my SM-G920I using Tapatalk
Click to expand...
Click to collapse
I have the same issue as above. The only difference is I still use the phone in Uk (O2 unlocked phone with Ee sim). After flashing another rom then returning to stock (but unbranded stock firmware, not the original O2 one) i lost capacity of giving / receiving calls / texts, some weeks later. Since then i tried flashing several stock roms (O2, Ee and unbranded) but i haclve the same issue. I wiped, advanced wiped with twrp reinstalled roms but same issue. I would appreciate a lot any advice.
---------- Post added at 09:00 PM ---------- Previous post was at 08:55 PM ----------
I forgot to mention: galaxy s6 g920f.
Cyanandroid said:
have u guys tried reflashing firmware using odin???
Sent from my SM-G920I using Tapatalk
Click to expand...
Click to collapse
Several fw, reinitialize through Smart Switch also did not help.
My goal would be to install Cyanogenmod on my SM-G920R7, but haven't been able to find too much help. Any of the rooting methods that seem to work on rest of the S6 variants, doesn't seem to work on this one. There is no TWRP available that I know of.
I would really appreciate any possible help. Thanks in advance.
i have the same problem
I think that this version of the s6 (the cspire version) isn't widely available enough and no one has bothered to make a root for it - ive been searching for a long time and still haven't found anything
I'd like to at least be able to root this thing.. On 5.1.1 now.
I have a rooted cellphone of this version (I purchased it rooted), is there any workaround to unlock GSM/LTE bands on this device?
----
Edit... Okay, so I went back to fresh stock with SmartSwitch, then flashed twrp-3.0.0-0-zerofltespr and Unikernel-v9b-BOH1-920P-100815 via odin 3.10.7, and rooted again... any method to enable gsm on this device yet?
jfarreola said:
I have a rooted cellphone of this version (I purchased it rooted), is there any workaround to unlock GSM/LTE bands on this device?
----
Edit... Okay, so I went back to fresh stock with SmartSwitch, then flashed twrp-3.0.0-0-zerofltespr and Unikernel-v9b-BOH1-920P-100815 via odin 3.10.7, and rooted again... any method to enable gsm on this device yet?
Click to expand...
Click to collapse
How exactly did you root it again? Was it SM-G920R7?
phreak311 said:
How exactly did you root it again? Was it SM-G920R7?
Click to expand...
Click to collapse
Yes, it was SM-G920R7... first, I flashed twrp-3.0.0-0-zerofltespr , then Unikernel-v9b-BOH1-920P-100815 , both via ODIN (you can google both files), note these files are NOT for r7 version (they're for sprint version *g920p*) but they'll root the phone.
I ended up getting rid of the phone as there's afaik no way to enable gsm on it
jfarreola said:
Yes, it was SM-G920R7... first, I flashed twrp-3.0.0-0-zerofltespr , then Unikernel-v9b-BOH1-920P-100815 , both via ODIN (you can google both files), note these files are NOT for r7 version (they're for sprint version *g920p*) but they'll root the phone.
I ended up getting rid of the phone as there's afaik no way to enable gsm on it
Click to expand...
Click to collapse
That's not true. I finally rooted that model and got TWRP installed, and followed the steps to get the Sprint Galaxy S4 domestic SIM unlocked. I finally got data and texting working last night, but I can't get calls to work for some reason on an AT&T SIM card. It even shows up at AT&T as my provider. AFIK it is now SIM unlocked, the only thing not working is calls like I said. I'm sooooo close to getting this working. I need people with this phone that are doing the same thing i'm doing! I only paid $50 for it! lol
Can u help me get mine unlocked , ive already rooted the phone.
shykidd said:
Can u help me get mine unlocked , ive already rooted the phone.
Click to expand...
Click to collapse
How did you root the phone thanks for any help
phreak311 said:
That's not true. I finally rooted that model and got TWRP installed, and followed the steps to get the Sprint Galaxy S4 domestic SIM unlocked. I finally got data and texting working last night, but I can't get calls to work for some reason on an AT&T SIM card. It even shows up at AT&T as my provider. AFIK it is now SIM unlocked, the only thing not working is calls like I said. I'm sooooo close to getting this working. I need people with this phone that are doing the same thing i'm doing! I only paid $50 for it! lol
Click to expand...
Click to collapse
What model did you use and what recovery to root phone
makemesmile said:
What model did you use and what recovery to root phone
Click to expand...
Click to collapse
use root for sprint or us cellular
DEXEIL said:
use root for sprint or us cellular
Click to expand...
Click to collapse
What model will work with my phone I have my backup for if something goes wrong but if I charge the recovery and have some type of issue can I use the stock rom again thanks for your help I had a gs3 rooted and really like it now I got the sm-920r7 what model with sprint or us cellular will work
Root sm-g920r7
lazydude said:
my goal would be to install cyanogenmod on my sm-g920r7, but haven't been able to find too much help. Any of the rooting methods that seem to work on rest of the s6 variants, doesn't seem to work on this one. There is no twrp available that i know of.
I would really appreciate any possible help. Thanks in advance.
Click to expand...
Click to collapse
use the cf auto root download this use google to search first one that comes up use that link go to model sm-g920p cspire and sprint uses
the same network . Use odin to install i have same phone and have mine rooted in this way. So far tried using the sprint version custom rom it will work but you can make phone calls but not the data side for phone internet.
---------- Post added at 04:09 PM ---------- Previous post was at 03:57 PM ----------
makemesmile said:
how did you root the phone thanks for any help
Click to expand...
Click to collapse
use the cf auto root download this use google to search first one that comes up use that link go to model sm-g920p cspire and sprint uses
the same network . Use odin to install i have same phone and have mine rooted in this way. So far tried using the sprint version custom rom it will work but you can make phone calls but not the data side for phone internet. Make sure you go to phone settings under find my phone and turn off reactivation lock
Any way to get the G920P roms to work on this variant? I've had luck with them with other c-spire/ntelos/r7 phones in the past. I'd like to flash Renegade to it...
blazie151 said:
Any way to get the G920P roms to work on this variant? I've had luck with them with other c-spire/ntelos/r7 phones in the past. I'd like to flash Renegade to it...
Click to expand...
Click to collapse
It works but the phone data Internet won't work can make phone calls and sprints annoying activation keeps posing up and even tried the pit file for cspire no change on that
Sent from my SM-G920R7 using Tapatalk
Wonder if anyone has got calls working using GSM sim card? I have the cspire G920R7 rooted with LTE data working using AT&T sim.
Won't receive calls (straight to vmail) and when placing calls dialer says CALL ENDED immediatly after dialing.
hmmm.
TEC602 said:
Wonder if anyone has got calls working using GSM sim card? I have the cspire G920R7 rooted with LTE data working using AT&T sim.
Won't receive calls (straight to vmail) and when placing calls dialer says CALL ENDED immediatly after dialing.
hmmm.
Click to expand...
Click to collapse
I'm working on this too. So far I've got the same situation as you, Data works but no calls/text.
in a few weeks the person who wants me to unlock this phone for them is switching carriers and plans on buying a new phone to use until I can unlock the S6, so I'll have more time to mess with it then.
There's a few things I want to try, but I can't post links here (XDA rules).
One involves Rooting and using a service code to unlock the bands (google "TeamUSCellular GSM unlock S6")
The other also requires rooting and involves using "galaxy tools" to unlock the bands (not sure if this app works with marshmallow, though) (google "theandroidsoul how to sim unlock sprint galaxy S6")
My hopes are not high for getting this phone to work fully. I've also been trying to get custom ROMs to work, but I can't get the cell radio to work at all on custom ROMs. Even with the stock SM-G920R7 Kernel straight from the latest update .tar
Sean89us said:
I'm working on this too. So far I've got the same situation as you, Data works but no calls/text.
.......
Click to expand...
Click to collapse
Thanks for the suggestion, yeah I have tried galaxy tools (GT) to change the phone mode to LTE/GSM auto and tried different CSC values, and accessed the hidden menus through there. The sim unlock in GT asks for a code which I dont know, but the phone doesn't seem to be locked anyway since it doesn't care when I try different sim cards. Weird thing is the GT app doesn't work very well (most hidden menus not working) on the current rom i'm using but worked better on the stock cspire rom. Note, I tried using MSL 000000 in ##3282# data menu and it works but most the settings in there don't seem to be applicable to GSM networks.
Currently I'VE been messing with the build.prop file, also tried the CDMA to GSM flashable zip which edits the build.prop but nothing has gotten better. One time after editing the build.prop the phone would only turn on with a blank screen and vibrate every few seconds, that was SCARY. Also was planning on flashing other radio/modem but having trouble finding many of those files and pulling them from roms seems difficult to get the correct file to flash on odin.
TEC602 said:
Thanks for the suggestion, yeah I have tried galaxy tools (GT) to change the phone mode to LTE/GSM auto and tried different CSC values, and accessed the hidden menus through there. The sim unlock in GT asks for a code which I dont know, but the phone doesn't seem to be locked anyway since it doesn't care when I try different sim cards. Weird thing is the GT app doesn't work very well (most hidden menus not working) on the current rom i'm using but worked better on the stock cspire rom. Note, I tried using MSL 000000 in ##3282# data menu and it works but most the settings in there don't seem to be applicable to GSM networks.
Currently I'VE been messing with the build.prop file, also tried the CDMA to GSM flashable zip which edits the build.prop but nothing has gotten better. One time after editing the build.prop the phone would only turn on with a blank screen and vibrate every few seconds, that was SCARY. Also was planning on flashing other radio/modem but having trouble finding many of those files and pulling them from roms seems difficult to get the correct file to flash on odin.
Click to expand...
Click to collapse
I'm not sure you'll even be able to flash other models' modem..? I can't say I've ever tried.
Anyway, getting your hands on the firmware is easy. Just use SamFirm (http://forum.xda-developers.com/galaxy-tab-s/general/tool-samfirm-samsung-firmware-t2988647)
To use it, just input the model number (SM-G920R7/R4/P/V/T/A) and the region code, then select "auto".
Region codes and model numbers:
C-Spire: ACG (SM-G920R7)
US-Cellular: USC (SM-G920R4)
Sprint: SPR (SM-G920P)
Verizon: VZW (Locked out from download, app can't download) (SM-G920V)
T-mobile: TMB (SM-G920T)
ATT: ATT (Locked out from download, app can't download) (SM-G920A)
This app downloads firmwares directly from Samsung servers, so the download is really fast and guaranteed to be perfect/stock.
**the SM-G920R7 is closest related to the SM-G920R4 (US Cellular) & SM-G920P (Sprint). The US Cellular one recently supports GSM Bands natively without any rooting/messing with hidden settings, so that's where i'd start. You may not even need the baseband/modem, just flash the rom? I'm not sure. Good luck dude It'd be awesome if you get it working
*** Also, make sure you have a backup of your EFS before messing with the modem. Apparently if you flash an incompatible modem you can erase/corrupt the EFS partition and lose your IMEI. Hell, make a FULL backup with TWRP, and make sure that backup is copied over to your computer before doing any flashing. You can't be too careful with this.
Haven't had any luck flashing stock firmware or modems from other models using Odin, errors with a security message or something, tried G920A and G920R4. Probably for the best I suppose. Flashing custom roms has not been a problem, even if the don't work properly. Wonder if there is a test mode or way to use logcat to see why calls don't proceed like normal. Never worked on going CDMA to GSM before, I always did CDMA to CDMA in the past.
purchasing a korean phone (in my case s10 5G U+) sim unlocked, the sim card was working good, after updating to the latest march update the sim worked for about one hour then a crossed circle appeared on the top. and no sim card can be read.
what does it mean ? what should I do ?
is it locked or a software issue ?
STALKER18 said:
purchasing a korean phone (in my case s10 5G U+) sim unlocked, the sim card was working good, after updating to the latest march update the sim worked for about one hour then a crossed circle appeared on the top. and no sim card can be read.
what does it mean ? what should I do ?
is it locked or a software issue ?
Click to expand...
Click to collapse
I suggest adding the device model to the thread title.
STALKER18 said:
purchasing a korean phone (in my case s10 5G U+) sim unlocked, the sim card was working good, after updating to the latest march update the sim worked for about one hour then a crossed circle appeared on the top. and no sim card can be read.
what does it mean ? what should I do ?
is it locked or a software?
Click to expand...
Click to collapse
I don't know if you've already tried this but, try backing up the data that you want to save from your device, then boot into to recovery and choose factory reset, when the factory reset finishes, wipe the cache partition while in recovery then reboot the device.
Contact customer support for your mobile carrier and tell them that you lost service after the update was applied, then see if there is anything they can do from within their system to restore your cellular/network connection. If they mention sending you a new SIM, tell them no and that you will try to fix it first and then if it doesn't work you will accept a new SIM from them. Try finding a different solution before you resort to getting a new SIM because the issue might not even be the SIM but it's worth trying to see if they can do anything before you start trying to find software/flashing solutions that you can do yourself.
If you flashed the update yourself, you might have used an update for a different region. If this is what you did, you need to find the update for your model number and for your specific region, country or carrier. Or you can flash just the modem img or bin file that has been extracted from a firmware update that is for your region, country or carrier.
If that doesn't work. Try flashing the firmware version that you had before the update was applied.
Droidriven said:
I don't know if you've already tried this but, try backing up the data that you want to save from your device, then boot into to recovery and choose factory reset, when the factory reset finishes, wipe the cache partition while in recovery then reboot the device.
Contact customer support for your mobile carrier and tell them that you lost service after the update was applied, then see if there is anything they can do from within their system to restore your cellular/network connection. If they mention sending you a new SIM, tell them no and that you will try to fix it first and then if it doesn't work you will accept a new SIM from them. Try finding a different solution before you resort to getting a new SIM because the issue might not even be the SIM but it's worth trying to see if they can do anything before you start trying to find software/flashing solutions that you can do yourself.
If you flashed the update yourself, you might have used an update for a different region. If this is what you did, you need to find the update for your model number and for your specific region, country or carrier. Or you can flash just the modem img or bin file that has been extracted from a firmware update that is for your region, country or carrier.
If that doesn't work. Try flashing the firmware version that you had before the update was applied.
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thank you for your time and you helping.
I actually tried to factory reset but the device cant let you enter the recovery.
eventually i replades the device. it was some sort of update issue with this specific device.