I have managed to get help and now my problem is solved! Check out my other thread how I got it working again: http://forum.xda-developers.com/moto-g/help/moto-g-stock-firmware-to-t2819377
Okay so basically I wanted to root my Moto G, but the rooting never worked and now I can't seem to get any service!
So first to root my phone, I had to unlock the bootloader (which I did) and then do the superboot root process. It did not work. I finally gave up.
**As a side note, the tutorials that I tried to follow for this are from the YouTube channel called: SharPro (sorry I can't post video links yet as a new user to the xda-developers site)
The phone was obviously wiped, and it actually works and everything, but what happened is that now my service isn't working!
My cellular provider is T-Mobile and the phone just wont get service anymore and it always says that airplane mode is on, but it isn't on, so I'm really not sure how to fix this. My attached screenshots are showing that when I hold down the power button it shows that airplane mode is on, but there is clearly no notification and the next picture shows that the icon isn't even highlighted
I've tried to reboot, take out Sim and put it back in but nothings worked. I also did a factory reset but it still did not work.
Do I need to flash a specific ROM? Or anything like that?
Could someone help me fix this.. (BTW my Moto G was purchased online from Motorola from the U.S. and the model is XT1032)
Thank you in advance.
I think that the first thing that I would have tried was to restore the stock firmware that came with your device.. There are tons of information here on XDA Moto G sub forums about that!
Good luck!
Sent from my XT1032 using Tapatalk
Related
Hello, i recently thought about flashing a rom on my phone, i did all the basic stuff unlock boot loader, root etc but when i put the file on my device i got stuck in a bootloop, so i panicked a little and went on to google to find a STOCK ROM for the moto g. I found one and flashed that instead, it did infact save my device and i was so happy at the point, but then i noticed that at the top on my task bar it said i had no signal on BOTH Sdcards when infact this phone only has 1!? (my o2 simcard was in at the time) Anyway i went into setting and it had above he wifi setting "Dual SIM settings" which i have never even seen before. Anyway i clikced on that and it says 'SIM1 Disabled' and below it says 'SIM2 Disabled' Also my Mobile DATA has vanished to. All this worked before i went and screwed up my device. Im kind of in a panic and really dont want to loose this phone :crying: :crying: Please can anyone help get me back my signal and data, other then that everything else is working normal.
Screenshots Attached.
Pastyslayer said:
Hello, i recently thought about flashing a rom on my phone, i did all the basic stuff unlock boot loader, root etc but when i put the file on my device i got stuck in a bootloop, so i panicked a little and went on to google to find a STOCK ROM for the moto g. I found one and flashed that instead, it did infact save my device and i was so happy at the point, but then i noticed that at the top on my task bar it said i had no signal on BOTH Sdcards when infact this phone only has 1!? (my o2 simcard was in at the time) Anyway i went into setting and it had above he wifi setting "Dual SIM settings" which i have never even seen before. Anyway i clikced on that and it says 'SIM1 Disabled' and below it says 'SIM2 Disabled' Also my Mobile DATA has vanished to. All this worked before i went and screwed up my device. Im kind of in a panic and really dont want to loose this phone :crying: :crying: Please can anyone help get me back my signal and data, other then that everything else is working normal.
Screenshots Attached.
Click to expand...
Click to collapse
You have flashed a single sim variant of the stock ROM on your device, find the dual sim version for your phone here: http://sbf.droid-developers.org/phone.php?device=14
Also, of course your data has gone as your phone has undergone a reset and firmware flash
All of them are not for 4.4.4 or does that not matter?
TechMinerUK said:
You have flashed a single sim variant of the stock ROM on your device, find the dual sim version for your phone here:
Also, of course your data has gone as your phone has undergone a reset and firmware flash
Click to expand...
Click to collapse
Absolutely. From experience, you must flash the dual sim variant. Unfortunately, there is 4.4.4 available, but only for the States. You might PM me the OTA update package and I'll be able to help.
Sent from my XT1022 using XDA Premium 4 mobile app
Cant find it?
Cant find any for O2 uk or retail UK or duel sim or even 4.4.4
I Messaged you please reply. im abit of a noob to this website haha
Hello guys,
Well I have the most indescifrable issue with my Moto g (xt1032).
It was aquired with kitkat, the day 5.0.1 GPE was released I installed it, making it a xt1033 GPE.
When Motorola´s 5.0.2 was released (brazilian) I downgraded to 4.4.4, and went ahead and installed moto´s 5.0.2 for the camera..
The next day, all was going ok, wifi, gps, moblie data etc.. not a single issue.... I had made calls, sent sms, etc... but around 12:00m (lunchtime) I saw "emergency callls only".... (I have not cutted the sim card to fit in the phone).
At that time, I swapped sims, (I´m on Claro colombia, I put a Virgin Mobile Sim..) and it worked again. I could call, send messages and stuff.
But yesterday That Virgin mobile sim stopped working, Now I face the following notification: Selected network (Claro) Unavailable.
I also get another notification about Resticted mode changed.
and yet another notification that says my sim card cannot be used to register on said network.
And another notification that says cannot send mms without registering something.
And another notiication about Voice service disabled...
this is driving me crazy....
The first thing I thought was of factory resetting the phone, to no luck, as my phone gets stuck at the red exclamation android and never goes to recovery.
I tried to install Phillz recovery but I get fastboot errors.
My phone is rooted btw, bootloader unlocked.
Is this my fault? as in I did a massive screw-up, or is it the software or is it a change on the provider´s end? I dont know.
What would you recommend doing at this point?
I have entered test mode and selected GSM only, but no luck.
Please, please shine a light on me, searching for no service and specific notification content only guides me to kit kat issues, which I really don't know are applicable to lollipop.
Mercí for your attention guys, have a good night.
donlloreda said:
Hello guys,
Well I have the most indescifrable issue with my Moto g (xt1032).
It was aquired with kitkat, the day 5.0.1 GPE was released I installed it, making it a xt1033 GPE.
When Motorola´s 5.0.2 was released (brazilian) I downgraded to 4.4.4, and went ahead and installed moto´s 5.0.2 for the camera..
The next day, all was going ok, wifi, gps, moblie data etc.. not a single issue.... I had made calls, sent sms, etc... but around 12:00m (lunchtime) I saw "emergency callls only".... (I have not cutted the sim card to fit in the phone).
At that time, I swapped sims, (I´m on Claro colombia, I put a Virgin Mobile Sim..) and it worked again. I could call, send messages and stuff.
But yesterday That Virgin mobile sim stopped working, Now I face the following notification: Selected network (Claro) Unavailable.
I also get another notification about Resticted mode changed.
and yet another notification that says my sim card cannot be used to register on said network.
And another notification that says cannot send mms without registering something.
And another notiication about Voice service disabled...
this is driving me crazy....
The first thing I thought was of factory resetting the phone, to no luck, as my phone gets stuck at the red exclamation android and never goes to recovery.
I tried to install Phillz recovery but I get fastboot errors.
My phone is rooted btw, bootloader unlocked.
Is this my fault? as in I did a massive screw-up, or is it the software or is it a change on the provider´s end? I dont know.
What would you recommend doing at this point?
I have entered test mode and selected GSM only, but no luck.
Please, please shine a light on me, searching for no service and specific notification content only guides me to kit kat issues, which I really don't know are applicable to lollipop.
Mercí for your attention guys, have a good night.
Click to expand...
Click to collapse
Flash the full XT1033 BR firmware by downloading the following mirror:
https://drive.google.com/file/d/0B_2QjjWMyLghQm9vZ3hhS3Z3dUk/view ***Asia***
https://drive.google.com/file/d/0B_2QjjWMyLghV3hMYWVoSFo0WHc/view ***Brazil ***
I had the same issue (I'm also on Claro Colombia). All you need to do is flash the official Motorola Lollipop 5.0.2 and it'll be working fine.
Firmware 5.0.2 XT1032 http://www.filefactory.com/file/5i311qq8mguf/BRASIL_XT1032_5.0.2_LXB22.46-28_cid12_CFC.xml.zip
Follow this guide: http://motoroot.890m.com/restore-stock/
Don't skip any step.
Thanks mate, will try and post results.
Anyway, just to know.. why does this happen?
Why is that the radio was working all right and suddenly went kaput?
Chefry22 said:
I had the same issue (I'm also on Claro Colombia). All you need to do is flash the official Motorola Lollipop 5.0.2 and it'll be working fine.
Firmware 5.0.2 XT1032 http://www.filefactory.com/file/5i311qq8mguf/BRASIL_XT1032_5.0.2_LXB22.46-28_cid12_CFC.xml.zip
Follow this guide: http://motoroot.890m.com/restore-stock/
Don't skip any step.
Click to expand...
Click to collapse
Did as stated, but no luck. no network for me.
Gps, wifi and bluetooth are working fine though.
donlloreda said:
Did as stated, but no luck. no network for me.
Gps, wifi and bluetooth are working fine though.
Click to expand...
Click to collapse
Any Ideas? I´m in desperate need of using my phone, well you know.... as a phone
Hi,
I am sorry that I post this message in the wrong place, I believe it belongs to this thread
I have just return from US and I got a LG Leon from MetroPCS to sty connected while there. Now that I am back I unlocked the phone via unlock app. My surprise came when I put me Spanish SIM card (Jazztel) and the phone only gets 2g connection. I have been searching the net and I found some threads on the topic but I can not make any of them work on my phone. First I tried changing the radio to Europe mode through *#*#4636#*#*, and I enter the test page but when I click the phone info button I get a message that states that I can not run that application on this device. I thought it was because I wasn't root so I rooted it. But before I could root I had to downgrade by flashing an older firmware. No way, I get the same message. I tried the hidden menu to see if I could find an entry to change the radio mode, or any type of LTE configuration. Hidden menu on my phone though 277634#*#. I also tried the anycut option, but I do not get any facility called LTE configuration or similar.
I am desperate and I do not know how to proceed. Any help is welcome
Thanks in advance
HI Friends, (@Vinay)
I am new here, and have specifically registered to seek your help
I have D2212 IN version which was SIM unlocked.
Apparently, I was successful in
1) Unlocking the boot loader
2) Installing Vinay's Custom Nitrogen ROM
Subsequently, I used the phone happily for over 1month and problems started happening where Phone lagged so much that it became unbearable.
Also at the same time, I noticed my phone would lose its network.
I would get a X next to SIM indicator. No Signal. I swapped the SIM into other phone, the SIM works fine.
I put other working sim in the E3 D2212, again no Network. No Data (2G, 3G). Only WiFi works
So I decided to roll back to D2212_18.5.B.0.26_Customized IN.ftf via Flashtool
Still no dice. I still see no network.
When I hit *#*#7378423#*#*
I think (repeat think) the phone is SIM Locked.
No matter which slot (1 or 2) I insert it, I don't get Network or DATA
But I can certainly vouch the Same Vodafone IN SIM was working on the phone earlier.
Any help in this regards is greatly appreciated.
Regards
Dharmesh Shah
Mumbai, INDIA
Did you flashed the stock rom correctly?
Well I thought so
HI @vincy009
Many thanks for responding. Appreciate your help.
Well I thought I did.
I referred to a few youtube videos to do it using flash tool.
Also, pls note, I also tried flashing back Vinay's Nitrogen ROM, that too would not get Network.
So,it was 100% issue with the way I was flashing the rom (Stock or other)
Eventually, I surrendered and sent the Phone to Sony who refused to fix it citing it to be out of warranty due to unlocked boot loader
So I had to submit to a local Mobile repair shop who fixed it.
But I am yet to ascertain what exactly he did.
In the mean time, I have already read the Newbie's Q&A and other threads where they explain how to use flash tool.
If there is an accurate thread/howto/etc, pls point me to that, so that I can avoid mistakes in future.
Maybe you done something wrong in flashing step or it wud have been any Lil hardware problem.. If wanna do new things always get a nandroid backup.. So it wont get mess up.
Hello everyone, as a lurker, I got many usefull things through this forums, so thank you really, you have saved my neck countless times.
This is my first post, because I ran into a problem and I can´t find a reliable solution for this.
You see, I ofered a service to someone to repair his Moto G (model is XT1543, Dual SIM, 16GB ROM and 2GB RAM).
It was messed up very badly, so I thougth that the only way possible was to factory reset the phone.
After that, the phone, after the wifi selection at startup, asks for a google acount, I tried to log with mine but the phone says that I need to log with an acount used in that phone before. I called to the owner, but unsurprisingly, he can´t remember his email, neither his password.
The phone refuses to boot with any other google acount, it always asks for the previously used, but is missing.
I reinstalled the stock rom, and the result is the same, it seems the problem is server based and not hardware.
I attempted to install a custom ROM, but the bootloader check on dev settings was unmarcked, thus, impossible to acces now.
Am I screwed over? :crying:
Thanks.
Welcome to the world of Factory Reset Protection, and yes, your basically screwed.
Sent from my MotoG3 using Tapatalk
DartzSoryu said:
Hello everyone, as a lurker, I got many usefull things through this forums, so thank you really, you have saved my neck countless times.
This is my first post, because I ran into a problem and I can´t find a reliable solution for this.
You see, I ofered a service to someone to repair his Moto G (model is XT1543, Dual SIM, 16GB ROM and 2GB RAM).
It was messed up very badly, so I thougth that the only way possible was to factory reset the phone.
After that, the phone, after the wifi selection at startup, asks for a google acount, I tried to log with mine but the phone says that I need to log with an acount used in that phone before. I called to the owner, but unsurprisingly, he can´t remember his email, neither his password.
The phone refuses to boot with any other google acount, it always asks for the previously used, but is missing.
I reinstalled the stock rom, and the result is the same, it seems the problem is server based and not hardware.
I attempted to install a custom ROM, but the bootloader check on dev settings was unmarcked, thus, impossible to acces now.
Am I screwed over? :crying:
Thanks.
Click to expand...
Click to collapse
Follow These Steps :-
1. When Your Cell Start After Flash Choose " American English as your Language"
2. Connect your Cell To Wifi Or to Mobile Data .
3. When Your Device Ask You for Login .
Dont login just Choose the Option below Forgot my Account and it Gives you a option .
Like: Enter Your Mobile Number.
Now, Enter Your mobile Number attachedto your gmail ID.
Google automatically recognize your ID , Enter password.
Now Your Mobile Open.
Didn't see above option. I bought one locked of eBay. I unlocked it in about an hour. It was the xt1541 16 GB version with android 6.0 January security update. Search on YouTube for FRP unlock moto g3 plenty of vids. Not many in English but not hard to follow.
Sent from my P6-U06 using XDA-Developers mobile app