Can't pass from google account screen after Factory Reset - Moto G 2015 Q&A, Help & Troubleshooting

Hello everyone, as a lurker, I got many usefull things through this forums, so thank you really, you have saved my neck countless times.
This is my first post, because I ran into a problem and I can´t find a reliable solution for this.
You see, I ofered a service to someone to repair his Moto G (model is XT1543, Dual SIM, 16GB ROM and 2GB RAM).
It was messed up very badly, so I thougth that the only way possible was to factory reset the phone.
After that, the phone, after the wifi selection at startup, asks for a google acount, I tried to log with mine but the phone says that I need to log with an acount used in that phone before. I called to the owner, but unsurprisingly, he can´t remember his email, neither his password.
The phone refuses to boot with any other google acount, it always asks for the previously used, but is missing.
I reinstalled the stock rom, and the result is the same, it seems the problem is server based and not hardware.
I attempted to install a custom ROM, but the bootloader check on dev settings was unmarcked, thus, impossible to acces now.
Am I screwed over? :crying:
Thanks.

Welcome to the world of Factory Reset Protection, and yes, your basically screwed.
Sent from my MotoG3 using Tapatalk

DartzSoryu said:
Hello everyone, as a lurker, I got many usefull things through this forums, so thank you really, you have saved my neck countless times.
This is my first post, because I ran into a problem and I can´t find a reliable solution for this.
You see, I ofered a service to someone to repair his Moto G (model is XT1543, Dual SIM, 16GB ROM and 2GB RAM).
It was messed up very badly, so I thougth that the only way possible was to factory reset the phone.
After that, the phone, after the wifi selection at startup, asks for a google acount, I tried to log with mine but the phone says that I need to log with an acount used in that phone before. I called to the owner, but unsurprisingly, he can´t remember his email, neither his password.
The phone refuses to boot with any other google acount, it always asks for the previously used, but is missing.
I reinstalled the stock rom, and the result is the same, it seems the problem is server based and not hardware.
I attempted to install a custom ROM, but the bootloader check on dev settings was unmarcked, thus, impossible to acces now.
Am I screwed over? :crying:
Thanks.
Click to expand...
Click to collapse
Follow These Steps :-
1. When Your Cell Start After Flash Choose " American English as your Language"
2. Connect your Cell To Wifi Or to Mobile Data .
3. When Your Device Ask You for Login .
Dont login just Choose the Option below Forgot my Account and it Gives you a option .
Like: Enter Your Mobile Number.
Now, Enter Your mobile Number attachedto your gmail ID.
Google automatically recognize your ID , Enter password.
Now Your Mobile Open.

Didn't see above option. I bought one locked of eBay. I unlocked it in about an hour. It was the xt1541 16 GB version with android 6.0 January security update. Search on YouTube for FRP unlock moto g3 plenty of vids. Not many in English but not hard to follow.
Sent from my P6-U06 using XDA-Developers mobile app

Related

[Q] Moto G Service (T-Mobile) not working after attempted root

I have managed to get help and now my problem is solved! Check out my other thread how I got it working again: http://forum.xda-developers.com/moto-g/help/moto-g-stock-firmware-to-t2819377
Okay so basically I wanted to root my Moto G, but the rooting never worked and now I can't seem to get any service!
So first to root my phone, I had to unlock the bootloader (which I did) and then do the superboot root process. It did not work. I finally gave up.
**As a side note, the tutorials that I tried to follow for this are from the YouTube channel called: SharPro (sorry I can't post video links yet as a new user to the xda-developers site)
The phone was obviously wiped, and it actually works and everything, but what happened is that now my service isn't working!
My cellular provider is T-Mobile and the phone just wont get service anymore and it always says that airplane mode is on, but it isn't on, so I'm really not sure how to fix this. My attached screenshots are showing that when I hold down the power button it shows that airplane mode is on, but there is clearly no notification and the next picture shows that the icon isn't even highlighted
I've tried to reboot, take out Sim and put it back in but nothings worked. I also did a factory reset but it still did not work.
Do I need to flash a specific ROM? Or anything like that?
Could someone help me fix this.. (BTW my Moto G was purchased online from Motorola from the U.S. and the model is XT1032)
Thank you in advance.
I think that the first thing that I would have tried was to restore the stock firmware that came with your device.. There are tons of information here on XDA Moto G sub forums about that!
Good luck!
Sent from my XT1032 using Tapatalk

[Q] Wont recognize SIM card after flashing rom on MOTO G PLEASE HELP!

Hello, i recently thought about flashing a rom on my phone, i did all the basic stuff unlock boot loader, root etc but when i put the file on my device i got stuck in a bootloop, so i panicked a little and went on to google to find a STOCK ROM for the moto g. I found one and flashed that instead, it did infact save my device and i was so happy at the point, but then i noticed that at the top on my task bar it said i had no signal on BOTH Sdcards when infact this phone only has 1!? (my o2 simcard was in at the time) Anyway i went into setting and it had above he wifi setting "Dual SIM settings" which i have never even seen before. Anyway i clikced on that and it says 'SIM1 Disabled' and below it says 'SIM2 Disabled' Also my Mobile DATA has vanished to. All this worked before i went and screwed up my device. Im kind of in a panic and really dont want to loose this phone :crying: :crying: Please can anyone help get me back my signal and data, other then that everything else is working normal.
Screenshots Attached.
Pastyslayer said:
Hello, i recently thought about flashing a rom on my phone, i did all the basic stuff unlock boot loader, root etc but when i put the file on my device i got stuck in a bootloop, so i panicked a little and went on to google to find a STOCK ROM for the moto g. I found one and flashed that instead, it did infact save my device and i was so happy at the point, but then i noticed that at the top on my task bar it said i had no signal on BOTH Sdcards when infact this phone only has 1!? (my o2 simcard was in at the time) Anyway i went into setting and it had above he wifi setting "Dual SIM settings" which i have never even seen before. Anyway i clikced on that and it says 'SIM1 Disabled' and below it says 'SIM2 Disabled' Also my Mobile DATA has vanished to. All this worked before i went and screwed up my device. Im kind of in a panic and really dont want to loose this phone :crying: :crying: Please can anyone help get me back my signal and data, other then that everything else is working normal.
Screenshots Attached.
Click to expand...
Click to collapse
You have flashed a single sim variant of the stock ROM on your device, find the dual sim version for your phone here: http://sbf.droid-developers.org/phone.php?device=14
Also, of course your data has gone as your phone has undergone a reset and firmware flash
All of them are not for 4.4.4 or does that not matter?
TechMinerUK said:
You have flashed a single sim variant of the stock ROM on your device, find the dual sim version for your phone here:
Also, of course your data has gone as your phone has undergone a reset and firmware flash
Click to expand...
Click to collapse
Absolutely. From experience, you must flash the dual sim variant. Unfortunately, there is 4.4.4 available, but only for the States. You might PM me the OTA update package and I'll be able to help.
Sent from my XT1022 using XDA Premium 4 mobile app
Cant find it?
Cant find any for O2 uk or retail UK or duel sim or even 4.4.4
I Messaged you please reply. im abit of a noob to this website haha

Unable to connect to mobile networks

Greetings, I have created an account in order to seek help directly.
I received a LG P920 phone already rooted on ICS 4.0.4
At this time mobile networks worked and the phone was able to make calls and such. I did a factory reset which led to a recovery-loop so I followed this
http://forum.xda-developers.com/showthread.php?t=2228269
I then obtained CWM 6 using this
http://forum.xda-developers.com/showthread.php?t=2144738
And finally decided to flash Cyanogenmod 11 unofficial
http://forum.xda-developers.com/optimus-3d/development/rom-t2929971
It was at this point that I realized I couldn't connect to networks at all, thinking maybe the ROM was faulty I went for the official CM10 rom (the last nightly available on cyanogenmod), but that did not work either. Tried returning to ICS (v30a) but I couldn't connect to networks.
I've searched a lot of guides to recovering mobile networks but the catch is that most of them talk of lost IMEI numbers, which my phone hasn't lost. I looked into using LG flashtool aswell but all links are broken, be it for the software, the crack or the dll I need to have.
I'm at a loss right now, most of the guides I've seen here are for different purposes other than just getting the mobile networks going.
The SIM card works on another phone. Also, when trying to enter the password it will at times accept anything or not accept anything at all, even if it's the right code. If I search networks, they will be found but I'll just get 'Can't connect to this network right now'
My Baseband reads LGP920AT-00-V30a-EUR-XXX-APR-04-2013 and I'm currently on CM10
update: I have been informed by the previous owner that this phone hasn't been SIM unlocked, which is probably the problem here. Obviously this wasn't going to be so easy as I obtained the code and attempted to unlock it, but for some reason the process was unsuccessful. guess I'm still lost
Thanks in advance

[Completed] Help!! Galaxy J100H not registered on network.

Greetings, sharing here my particular problem from top to bottom just to take advice in general.
First of all, I live in Cuba, so my one and only network is Cubacel which runs GSM 900 mhz, so far so good with most phones.
I am between phones so I boorrowed this used J100h from a friend, which received it as a gift and has never been used. I performed a hard reset to wipe password, data, etc. Phone boots ok but no calls with cuban SIM.
The curious thing is that it does recognizes Cubacel network, it evens shows the changes on signal intensity. Bu when I try to manually add it, it finds and displays the network by its name, but reports an error when trying to register.
After 3 days of internet search I´ve narrowed to the following: I suspect the phone was unlocked or flashed previously, there is no network promo when turning on the phone but there is chinese rooting software installed and the cell is, or seems via root checker, rooted. Thought an extra /01 after the IMEI was a sign of corruption until I leraned about IMEI SV. Anyway, following this thought installed busybox and root explorer, checked efs folder, finding subfolders such as imei, factory app, etc, BUT NO .NV file. inside imei folder ther is a imeino1 file with the correct imei, but no .nv file outside. Is this fixable?? GSII repair doesnt work because seems theres is an error with the busy box install, what gives me doubts if the phone is really rooted, and if i need to be online to install busybox properly.
So, If I decide to try and flash stock rom and see if this fixes the problem here is my main doubt, which may seem obvious for some but i simply can figure out. Which stock rom version do I choose? the product code of the cell is ITV, and the bootloader also points to the italian version but the currently installed rom ends in AOG2, seemingly a greek version. I live in Cuba and everywhere I look people say that since the telephone is sim free you can install any rom, but the is no "any" or standard rom either in samsung firware o sammobile. Do I flash the same rom? do I flash the one matching the bootloader? Which stock rom version should I choose?
Very much appreciated if you have gone so far in this reading and have some piece of advice. Also excuse terrible English.
Hi !
I see plenty of firmwares on samsung website so pick one and see how it works , it doesn`t matter the region , you won`t damage anything , maybe the modifications that has been made on the device borked the network , clean stock firmware flash may resurrect it and try the one which matches the bootloader
You may have a look here as well https://forum.xda-developers.com/android/development/rom-gennxt-prerooted-stock-t3126368
Good luck !

Lost 4G(LTE) connectivity after latest official update

Hello guys,
I am losing my mind here so I kindly ask for help. I aint no expert in flashing roms or anything, I have a stock Redmi 6 and yesterday I got a pop up about updating my phone. I selected yes and my nightmare begins.
Since then, I cant get the phone to connect via mobile network. I cant get any connectivity of any type using mobile data.
The phone is a Redmi 6, android version is 8.1.0 O11019 and rom is MIUI Global 10.2 Stable 10.2.3.0 (OCGMIXM).
Please help the noob get his phone back, I am about to throw it away
There is an update miui_HM6Global_V10.2.4.0.OCGMIXM_f662ddbe15_8.1.zip
http://ru.miui.com/thread-24171-1-1.html
thanks for your reply, updating to 10.2.4.0.OCGMIXM didnt resolve the issue.
Still no 4G.
Any other ideas? Please I am desperate
Head to" about phone" (in settings ) tap " internal storage " multiple times to enter phone info
Then head over to change network settings to LTE only or enable one with LTE as a possible option if you've disabled it by mistake
Also check which slot your sim is in ...
May not work if sim is in secondary slot and 4g is disabled for it
Let me know if it worked !
Cheers !
Thank you for your reply my friend.
I have tried all these things, they were the obvious ones, so I went with them first. Nothing works, phone is unable to connect to 4G. I have flashed multiple times in case it was a bad flash, I even downgraded to a Developers Rom, but nothing works.
Funniest thing of all, I contacted Xiaomi UK customer services today, and after trying various *# codes, and the guy asking me to turn the phone off and then on again, he ended up saying that I need to wait for the next update.
It is insane

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