Camera app is not working - Nexus 5 Q&A, Help & Troubleshooting

Hello everybody
My Nexus 5 recently captured my attention as the camera is not workig anymore. I have the latest android version, not the L however, an it's unrooted. I only have retrica and instagram for taking picture as well, but they don't seem to work too due to this problem. I don't know where the problem can be originated from, but when I open the camera app it says Cannot connect to the camera. Has anyone of you exeperience it? How did you solve it?
I tried to delete the data from the app menu, stopped it, unistalled and reinstalled the updates but nothing has changed.
Thank you

Did you already try these suggestions? http://forum.xda-developers.com/google-nexus-5/help/connect-to-camera-error-upgrading-to-4-t2564457

Camera not working can be one of the frustrating things when you use a phone. As it involves hardware nothing much can be done. I use Cyanogen based phone which has not given me any problem. I would suggest to try it as it is heavily reliable.

did you try a reboot? seems so simple, but it can fix

Related

[Q] Ongoing issue with "Chrome is not responding"

Firstly I want to apologize if there's a thread on this. I tried searching and didn't find anything. Google fails me as well.
For a few months now, Chrome has been driving me insane on my stock nordic Z3 (5.0.2 with the .690 firmware). I also have the most recent version of Chrome installed.
Every single time I open the app, it works for about 2 seconds, then completely freezes for around 15 seconds after which a message pops up stating "Chrome is not responding. Would you like to close it?" If I press "OK", it obviously closes the app and the problem appears again when I restart it. If I choose "wait", Chrome works just fine until the next time I open it. EDIT: The freezing problem started happening three times in a row a few days ago.
This happens every single time I open the app, whether launching it or opening it from the recent apps menu.
I'm pretty certain the problem has been around since the v39 build of Chrome, as 38 worked just fine. I have tried everything I can think of to fix it. Uninstalled updates and re-updated it, updating to lollipo didn't help, I also did a completely fresh install today (repairing via Sony Bridge for Mac) and it didn't help either. And apparently I can't go back to v38 anymore since lollipop doesn't seem to support it.
I would really want to use Chrome, as I've gotten used to it and enjoyed it quite a lot. I'd really appreciate the help.
Try clearing the data in settings - apps - chrome
gregbradley said:
Try clearing the data in settings - apps - chrome
Click to expand...
Click to collapse
I have done this too. Also, the problem persists even with completely fresh installs of Chrome.
Remove your google account, restart the phone and restore your google account
gregbradley said:
Remove your google account, restart the phone and restore your google account
Click to expand...
Click to collapse
Tried it, sad to say it didn't work either. Interestingly it now does the same 15 second freeze, but without the error message in the end. Curious indeed.
EDIT: Got the error message again.
Does this happen on Wifi or on data?
If on wifi is always the same router?
gregbradley said:
Does this happen on Wifi or on data?
If on wifi is always the same router?
Click to expand...
Click to collapse
I Use data 90% of the time, and various routers when on wifi. The problem occurs in all circumstances.
Are you rooted? Unlocked bootloader?
You say you are on the Nordic version of .690, is that the original region for the device you bought and the area you reside in?
Can you revert back to KK by flashing a FTF for your device and region and try V38 again to see if that works still.
gregbradley said:
Are you rooted? Unlocked bootloader?
You say you are on the Nordic version of .690, is that the original region for the device you bought and the area you reside in?
Can you revert back to KK by flashing a FTF for your device and region and try V38 again to see if that works still.
Click to expand...
Click to collapse
I have a completely untouched device. So no root, locked bootloader and it's always been that way. Thus Nordic is the original region of my device.
I'd rather not flash back to kitkat, but I can tell you that I tried reverting back to v38 before updating to lollipop and it worked normally without the freezing issue.
This is my version of chrome on Lollipop. Can you update to this? I am also not rooted so you should be able to update to this
gregbradley said:
This is my version of chrome on Lollipop. Can you update to this? I am also not rooted so you should be able to update to this
Click to expand...
Click to collapse
I have the same version of chrome as you. The problem has persisted during every single update after v38.
ok without logs I can go no further with this. Is there any chance you can pull some logs off your device?
gregbradley said:
ok without logs I can go no further with this. Is there any chance you can pull some logs off your device?
Click to expand...
Click to collapse
How do I do that?
install a logCat app from the playstore
gregbradley said:
install a logCat app from the playstore
Click to expand...
Click to collapse
Does this require root? One of the apps I tried is requiring it and the other one isn't doing much either. Should I be doing something to make it work?
isshoni said:
I would really want to use Chrome, as I've gotten used to it and enjoyed it quite a lot. I'd really appreciate the help.
Click to expand...
Click to collapse
Maybe try the beta version of chrome in case it's a bug which has been fixed but not yet rolled out to chrome. Perhaps try this first as it'll be quicker!
Perhaps it's some data associated with chrome that's getting pulled down after each restore. Perhaps you can try, on a desktop pc, backing up your bookmarks and then deleting them, and clearing chrome's data on your phone, then trying again? And if that doesn't work try getting rid of extensions (not that I think they should be pulling them down as chrome for android doesn't yet support them, although I'm sure I read years ago that one day they would). And anything else associated with your chrome account.
Another one, perhaps quicker (not sure) would be to see if you can associate your phone with a new google account with no previous chrome use and see if it goes wrong with that one. It would help to rule out account-related problems.
Another possibility is that it's not chrome causing the problem but something it relies on; google play services, for example. Perhaps clear data on any apps chrome could conceivably use.
I'm happy to report that my problem is now solved, though still a giant mystery.
My upper speaker broke and I had to get it replace under warranty. I got insanely lucky as they replaced both front and backside glass pieces, the frame, the screen module itself and of course the speakers. So I've now got a brand-new looking phone So happy.
Anyway, I complained about the software being a mess so they also did a complete reinstall and after that Chrome works absolutely perfectly. As magically does everything else too. Not yet a sign of lollipop's previous lagging and rebooting.
It still bugs me, however, that why would Chrome suddenly start having this unreasonable issue. I had tried everything suggested in this thread and nothing worked. My own clean install didn't work. I'm really quite bothered by this.

XZP camera crashes the phone quite often

Hi,
Does anyone have an issue with XZP camera app? The camera app randomly crashes the phone quite often. I tried to clear the cache, make software repair and non of those options solved the problem. There was no issue in safe mode but maybe I didn't run the mode long enough to simulate the problem. I run 45.0.A.5.1 firmware version. No new update available for my version yet.
I have this problem too. Everytime I access camera from 3rd party app (E.g. Facebook, instagram, Manual Camera) My phone is unresponsive for minutes. Access camera from shutter button while phone is sleep can also cause this too.
Now I avoid this issue by took pictures with sony camera first and then browse it from 3rd party app.
But I experience the issue when I start the camera via hardware button also via original app shortcut
I have this problem as well, it doesn't happen every time but it happens often when I open the camera, the phone freezes and reboots. Does yours reboot or do you just force stop the camera app?
Yeah exactly, the phone reboots. How did you solve the problem. I tried to contact the Sony support but they recommended common procedures like clear cache and software repair (factory reset). None of those solutions helped at all
What model number do you have guys?
Sent from my G8142 using XDA-Developers Legacy app
I have G8141.
I also tried to find solution on Sony support forum but no one from the support team isn't interested:
https://talk.sonymobile.com/t5/Camera/Xperia-XZ-Premium-Camera-crashes-phone-often/td-p/1235611
Does anyone know if this is being seen on all firmware? I have the G8142 with Hong Kong firmware, I haven't heard my wife mention this issue and she has the G8142 with the US firmware.
I have a Germany Vodafone firmware having this issue
I've got the same problem on my Z1 compact. It comes with the braodcom security patch almost 2 weeks ago. Phone runs hot, freezes, reboots or needs to become rebooted.
Looks like there's no suggestions or solution so far. The best would be to flash another version of firmware. But since Munjeni has been banned there is no guide how to flash 2017 models and where to download the latest version of the flash tool. Any idea?
The problem seems to be solved after the last update 45.0.A.7.120. No camera crash past 3 days!
Today the camera crashed again So unfortunately the issue has not been solved!
nuficek said:
Today the camera crashed again So unfortunately the issue has not been solved!
Click to expand...
Click to collapse
i think the problem is not with camera app or software. please use in safe mode. if it is yes we can think its because of software. but my think is its because of 3rd party app. please try to think and uninstall the software's what you installed in latest.
i think this is the solution. not because of the camera app or Sony software issue
I got the same answer from Sony support. Since it's occasional bug it is very hard to find out which app can cause the issue. I tried to unistall most of apps. But sometimes it's very often and sometimes it takes 1 to 2 days to crash the camera. Should I only look for app with permision to camera or it can be any app even not using the camera?
i have this issue too, i got the phone like two days ago and i'm upset about this issue.However i tried yesterday to remove the sd card to see if it will help resolve the problem will my phone haven't crashed yet, it may be the source of the problem.
SomaCruz97 said:
i have this issue too, i got the phone like two days ago and i'm upset about this issue.However i tried yesterday to remove the sd card to see if it will help resolve the problem will my phone haven't crashed yet, it may be the source of the problem.
Click to expand...
Click to collapse
Interesting you say this as I was having issues with my SD card when it was used for camera photo storage... My Lexar 1000x 128gb card would work for a few days, then photos would become corrupted and camera crashing began.. not long after, games started having issues and not loading and even after rebooting the phone and wiping the apps cache/data, it would still crash. So I pulled the card, full reset the phone, and zero issues ever since.
I recently bought a Samsung 256gb Evo Plus microsd, and after a few weeks, zero issues. all good..

U11 - Unable to start camera

Hello,
i have a factory unlocked U11, US model running 8.0.0 security patch Dec 1st 2017
this patch was pushed to my device last week and since it installed the camera app is unable to start, nothing happens, i just get a msg: unable to start camera
using a 3rd party camera app produces the same result.
Has anyone encountered the same issue?
is there a way to resolve it? i wiped the cache by entering recovery mode, i would like to avoid doing a factory reset since i have a lot of data on the phone.
Does anyone have the apk for the HTC camera app for U11?
thank you
Remove the external sdcard if you have one, see if that has anything to do with it. If not then the problem is going to be in internal memory, most likely the data partition. Specifically /data/data/ which you cannot touch without s-off and root. A factory reset or wipe /data from recovery will fix it but you lose your data.
Check that the camera app has the permissions granted that it needs granted.
Remove all third party camera apps. One might not be releasing the camera when it closes.
Remove all the junk apps that are not from a reputable developer.
A factory reset will most likely fix the problem so start moving everything to external sd so you don't lose your photos etc and manually sync and remove your Google profile before you reset. Manually removing the profile will prevent the FRP lockout bug.
If none of these work then it is very possible that hardware failure has occurred.
u11 camera not opening
same problem am suffering rear camera is unable to open after installing new version.
and even playstore is also not opening please suggest me to rectify the problem
HELP!
Hi,
I've recently come across this issue and haven't found a way around it. I've factory reset, removed SD, disabled updates... Has there been a fix or workaround discovered? Thanks!
Same Problem here, the front camera works in the face book messenger app. the flash light also doesn't work. It says another app might be using it etc..
---------- Post added at 03:01 AM ---------- Previous post was at 02:58 AM ----------
Bastien_ said:
Hello,
i have a factory unlocked U11, US model running 8.0.0 security patch Dec 1st 2017
this patch was pushed to my device last week and since it installed the camera app is unable to start, nothing happens, i just get a msg: unable to start camera
using a 3rd party camera app produces the same result.
Has anyone encountered the same issue?
is there a way to resolve it? i wiped the cache by entering recovery mode, i would like to avoid doing a factory reset since i have a lot of data on the phone.
Does anyone have the apk for the HTC camera app for U11?
thank you
Click to expand...
Click to collapse
I have the same problem. Were you able to find a solution to this?
shearhead said:
Same Problem here, the front camera works in the face book messenger app. the flash light also doesn't work. It says another app might be using it etc..
---------- Post added at 03:01 AM ---------- Previous post was at 02:58 AM ----------
I have the same problem. Were you able to find a solution to this?
Click to expand...
Click to collapse
Exactly the same symptoms here... I was told to root the phone but Im too much of a simpleton to do it...
Has anyone got a simple way to achieve this? or another way of fixing this?
i have been looking at this issue as i have the same fault. it was a issue with the latest update and htc have said that the new update 9.0 due out soon will also fix the camera issue so hopefully this will sort out the problem i have not found any other way to fix this issue anywhere .. has any one else found any info on the thanks
Vitalkalel said:
i have been looking at this issue as i have the same fault. it was a issue with the latest update and htc have said that the new update 9.0 due out soon will also fix the camera issue so hopefully this will sort out the problem i have not found any other way to fix this issue anywhere .. has any one else found any info on the thanks
Click to expand...
Click to collapse
Your camera has been broken , the only solution is to replace, it has nothing to do with htc update
My camera was broken but it is only rear camera. How can I change camera configuration(by USB debugging because it was not rooted) to open camera app only in selfie mode?
francescoandrio said:
My camera was broken but it is only rear camera. How can I change camera configuration(by USB debugging because it was not rooted) to open camera app only in selfie mode?
Click to expand...
Click to collapse
Edit camera app and try to patch it by yourself. None would try this for you. Sorry
Sent from HTC U11
Does anyone have a solution for this, or is it a hardware fault?
I have also same problem quite annoying.
I am unable to use camera and flash, only front cam is working( when i use open camera)
Also tried flashing new rom but it did not help.
Did anyone found any solution to this problem ?
?
Appears to be a hardware fault ?
To HTC U11 Owners
Are you shown a "Unable to start camera" toast when you try to access your camera? You are not alone!
I've been having this issue since mid January 2019. I have been using my front camera on Snapchat as a make do.
Please go through this petition on change. org "/U11_unabletostartcamera" and sign it if you agree with my case, thank you.
same here, i tookd phone for fixing,it was a hardware of camera,, i replaced the
camera with new one, now works good start camera good
same here, i tookd phone for fixing,it was a hardware of camera,, i replaced the
camera with new one, now works good start camera good

Front (Selfie) camera isn't working in any app HTC U11

2 days ago i noticed that my front camera isnt working in any app so i checked how i can fix it and solve the problem but unfortunately i couldn't find the way. I tried with deny the access to the camera, clear the data, uninstall apps. I dont want to make hard reset yet. Please if there is someone with an idea how to solve the problem im open to try it. Thank you!
Maybe try to send it to warranty, it is possible to be an hardware failure

Solution for the "Cannot connect to Camera" issue?

As my N5 was getting slower and slower, I did a factory reset but later decided to flash Resurrection Remix Pie as it seemed fast as well. That fact turned out to be true, however, after the custom ROM had been installed, the Camera wasn't working anymore (the App said "Cannot connect to Camera").
I experienced the issue with my previous N5 from time to time, after I installed a Custom ROM, the issue didn't go away anymore.
I know that in some cases, rebooting, a factory reset or checking the camera connection to the hardware helps... But the first two options didn't work out, and why should the camera connection be bad after flashing a Custom ROM. Also, I tried various camera apps but the problem remains.
Therefore, I'd like to know, if there is a software solution to this issue after almost 6 years.
Reading your post, I assume the camera NEVER worked after you flashed the ROM, right? Strange... I am on the same ROM, I have installed a GCamera 3.2 app apart from the camera app that comes with the ROM. I get occasional "can't connect to camera" errors on both, but usually a reboot fixes the issue. Try a Google Camera 3.2 apk and see if it works. If not, I guess it is a ROM issue, and maybe you should do a clean install again. Are you rooted? Because for some reason this ROM does not play well with Magisk, when they are installed together at once. I ran into some minor issues myself (see here: https://forum.xda-developers.com/showpost.php?p=79599654&postcount=686).

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