[Q] When logging in through website, often fails to connect - AirDroid

Hello. I started using the app on my xerpia z2. It works 20% of the time but the other 80% it fails to connect. I check my phone and it's connected to the internet. If I manually launch the Airdroid app in my phone then I'm able to connect to it through the website. I noticed push service is on but beneath it, it says "Disconnected".

imgoingtowin said:
Hello. I started using the app on my xerpia z2. It works 20% of the time but the other 80% it fails to connect. I check my phone and it's connected to the internet. If I manually launch the Airdroid app in my phone then I'm able to connect to it through the website. I noticed push service is on but beneath it, it says "Disconnected".
Click to expand...
Click to collapse
Hi,
Sorry for any inconvenience it may have caused. This push service now may not be very stable when on LAN connection mode, while it has almost no effect on Remote connection mode. We are working on this and will make improvement in next update, which will soon be released.
Thanks!

Penny06 said:
Hi,
Sorry for any inconvenience it may have caused. This push service now may not be very stable when on LAN connection mode, while it has almost no effect on Remote connection mode. We are working on this and will make improvement in next update, which will soon be released.
Thanks!
Click to expand...
Click to collapse
Great it seems to be fixed!
never mind it's broken again

I hope it's the right place to write. Sometimes connection fail for me as well. After a few attempts it still says that it is impossible to connect but I can see the battery percentage.

Penny06 said:
Hi,
Sorry for any inconvenience it may have caused. This push service now may not be very stable when on LAN connection mode, while it has almost no effect on Remote connection mode. We are working on this and will make improvement in next update, which will soon be released.
Thanks!
Click to expand...
Click to collapse
paskellucci said:
I hope it's the right place to write. Sometimes connection fail for me as well. After a few attempts it still says that it is impossible to connect but I can see the battery percentage.
Click to expand...
Click to collapse
Airdroid isn't working again and it never worked well. More than half the time it fails to connect with no reason given and sometimes the messages don't send, they just hang on sending. This is a very buggy app

If the connection cannot be built when you're in LAN connection mode or Lite, you can try ping or telnet command as described on http://help.airdroid.com/customer/portal/articles/1304391 to check if the network connection is good. If it's Remote connection mode, turn on Keep screen awake and then connect to it for a try. Or check if you've turned off proxy applications.

Related

[Android] "PPP connection went down" in Modem application

In Android, I noticed that my data connection is lost from time to time. The modem application (the one that always comes with our builds) shows me this message when it gets disconnected:
PPP connection went down.
Done.
Click to expand...
Click to collapse
Well, I think that when this happens, the connection should be reestablished again, but it is not. This way Gmail is not receiving e-mail anymore. To solve this situation I have to go back to Modem, press Disconnect and Connect again. Then, after some seconds, it connects again.
This task is very tedious. Is there any way to keep the connection alive? or to reconnect after it is lost?
Thanks!!
SuperJMN said:
In Android, I noticed that my data connection is lost from time to time. The modem application (the one that always comes with our builds) shows me this message when it gets disconnected:
Well, I think that when this happens, the connection should be reestablished again, but it is not. This way Gmail is not receiving e-mail anymore. To solve this situation I have to go back to Modem, press Disconnect and Connect again. Then, after some seconds, it connects again.
This task is very tedious. Is there any way to keep the connection alive? or to reconnect after it is lost?
Thanks!!
Click to expand...
Click to collapse
this might help...
h**://forum.xda-developers.com/showthread.php?t=631839
SuperJMN said:
In Android, I noticed that my data connection is lost from time to time. The modem application (the one that always comes with our builds) shows me this message when it gets disconnected:
Well, I think that when this happens, the connection should be reestablished again, but it is not. This way Gmail is not receiving e-mail anymore. To solve this situation I have to go back to Modem, press Disconnect and Connect again. Then, after some seconds, it connects again.
This task is very tedious. Is there any way to keep the connection alive? or to reconnect after it is lost?
Thanks!!
Click to expand...
Click to collapse
I tried the Feb 14th zImage and initrd.gz from the HTC Android Sourceforge repository on my Orbit 2 (Pola 200) and had quite a stable PPP connection. I think there's some changes in initrd.gz that deal with pppd.
Regards,
Stefan
Check out the application KeepConnOn in market...I believe it does exactly what you needed.
After trying the app, I confirmed that it doesn't fix this behavior.
Sometimes the connection is active, sometimes it is not. Isn't there any way to reconnect automatically when the connection is lost like in Windows Mobile??
PLEASE! This is a major problem for me, mainly for Email receiving.
Is there any way to reconnect when the connection is lost? It's terrible inconvenient, because you may think that you are receiving mail messages, but you actually aren't. Suddenly, every access to Internet is impossible and I've got to go to the modem app to disconnect / connect. After 10-15 seconds, the connection is established again...
It happens really frequently! Help me, please!
SuperJMN said:
Is there any way to reconnect when the connection is lost? It's terrible inconvenient, because you may think that you are receiving mail messages, but you actually aren't. Suddenly, every access to Internet is impossible and I've got to go to the modem app to disconnect / connect. After 10-15 seconds, the connection is established again...
It happens really frequently! Help me, please!
Click to expand...
Click to collapse
lol I'm not the only one
it happened before for me but more often with very last dzo kernel
chourmovs said:
lol I'm not the only one
it happened before for me but more often with very last dzo kernel
Click to expand...
Click to collapse
* You too? At least I'm not alone! It's really annoying, uh?
I'm in the hope of somebody fixing it soon!
Hi...
I have a problem on my polaris 200 that the data and phone work ok in safe mode... but in normal mode only the phone works no data whatsoever.... PLS HELP
flash radio 1.59.46.12 version.
That radio kills my phone os. It just hangs. some app smart bar was blocking the conection, software bug.
Sent from my O2 Xda Orbit 2
SuperJMN said:
* You too? At least I'm not alone! It's really annoying, uh?
I'm in the hope of somebody fixing it soon!
Click to expand...
Click to collapse
Hi SuperJMN, at the end, could you solve this problem?
Thanks.
solution?
Maybe this can solve the problem:
http://forum.xda-developers.com/showthread.php?t=739530
Only 2G mode can maintain your connection alive in standby all the time without problems.

[Q] fail to remote connection

i'm a premium user. i can't connect remotely, only on local wifi, i have tried al the week, and still can't conect, i already checked my settings and everything is ok, the app is open, is turned on (not in sleep mode). everything used to work fine, whats the problem now.
telcelsystem said:
i'm a premium user. i can't connect remotely, only on local wifi, i have tried al the week, and still can't conect, i already checked my settings and everything is ok, the app is open, is turned on (not in sleep mode). everything used to work fine, whats the problem now.
Click to expand...
Click to collapse
Hi,
Sorry to hear you're having trouble connecting to remote connection mode. To help us find out what's happening. would you please tell us more about your use case? what network (3G/4G/Wi-Fi) you are using on your phone and computer. what's your AirDroid account address?

[Q] Connection Issues

So i just got the app and it was working but i logged out of both the app on the phone and on the computer. I attempted to log back on later, and it wont connect. I'm trying to remote connect which is what i did before because my Wifi is not too strong. I've been over everything and it's all the way it was before. The push service says disconnected so I'm not sure if thats it or what. I have a t mobile concord if that helps.
Tragikarp said:
So i just got the app and it was working but i logged out of both the app on the phone and on the computer. I attempted to log back on later, and it wont connect. I'm trying to remote connect which is what i did before because my Wifi is not too strong. I've been over everything and it's all the way it was before. The push service says disconnected so I'm not sure if thats it or what. I have a t mobile concord if that helps.
Click to expand...
Click to collapse
You can turn on Keep screen awake in the settings of AirDroid(on the phone) and then connect to it for a try. Or check if you use proxy on the computer. If the proxy is used, turn it off for a try.

WiFi issues after Marshmallow update

Hey guys,
Having an issue with WiFi since the Marshmallow update. We have an open WiFi network at work that you need to sign in to the firewall to access internet. Previously it worked fine, but after the Marshmallow update, my phone constantly drops the WiFi network. It always happens when I lock the phone or otherwise let the screen turn off for more than about a minute, but it also happens even when I'm using my phone, if I'm on for more than about 5 minutes on average it drops the network. When I go to reconnect, it lists under the SSID "Internet not available" but I just tap the network and tap connect and it connects anyway, doesn't even make me sign into the firewall again. I'd really appreciate some help with this, if I can't get this fixed I'll be doing away with Android for good. I don't use my phone for much other than Facebook and games, so I'm not at all opposed to using a custom ROM if that would help. Just haven't installed one since CM7 on my HTC Evo Shift, so I duno which would be best for my situation. Thanks in advance for any input!
Bump. Hopefully someone has a solution...
One more bump before I give up...
Hi, I'm on stock firm, and after the last upgrade, I cannot connect to my work's wifi network. It's a EAP-MSCHAP2 connection. At home, wifi works flawlessly....
Fertz70 said:
Hi, I'm on stock firm, and after the last upgrade, I cannot connect to my work's wifi network. It's a EAP-MSCHAP2 connection. At home, wifi works flawlessly....
Click to expand...
Click to collapse
try talking to your system administrator at work. The upgrade may cause a comparability issue that maybe fixed by a simple tweak at work.

WiFi Problem

Well, day 2 and first problem. Phone connects to my work wifi but I get no internet connection. My other phone is connected with internet connection at the same time. Both phones have same settings afaik
WHEN YOU GET YOUR NEW PHONE, CHECK WIFI/INTERNET SERVICE ON ALL OF YOUR USUAL NETWORKS.
lollyjay said:
Well, day 2 and first problem. Phone connects to my work wifi but I get no internet connection. My other phone is connected with internet connection at the same time. Both phones have same settings afaik
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Click to collapse
Does your work wifi have any restrictions/security on it?
lollyjay said:
Well, day 2 and first problem. Phone connects to my work wifi but I get no internet connection. My other phone is connected with internet connection at the same time. Both phones have same settings afaik
Click to expand...
Click to collapse
Sounds like a local ip conflict or something else on your router side not a problem on the phone side. Did you follow the basic rule and restart the wifi router?
wtharp2 said:
Does your work wifi have any restrictions/security on it?
Click to expand...
Click to collapse
Just a password
jwis921 said:
Sounds like a local ip conflict or something else on your router side not a problem on the phone side. Did you follow the basic rule and restart the wifi router?
Click to expand...
Click to collapse
1 It is not my router; it belongs to my employer
2 My OnePlus 6 is here too and connected to the internet
3 All of my coworkers' phones are connected to the internet
So the phone works fine on your home wifi? It could still be the router. At my business if it has not been restarted in a while, new devices will not connect as too many ip have been given out since last restart so no more will be able to connect.
jwis921 said:
So the phone works fine on your home wifi? It could still be the router. At my business if it has not been restarted in a while, new devices will not connect as too many ip have been given out since last restart so no more will be able to connect.
Click to expand...
Click to collapse
I did a forget on my op6 and it still connected to the internet
lollyjay said:
I did a forget on my op6 and it still connected to the internet
Click to expand...
Click to collapse
That does nothing as the router has an IP stored for that Mac address currently. It's not renewing it's lease, the router just sees it as the phone has disconnected and reconnected like it does every day you go in. If the phone cant connect to any wifi then it's a hardware issue. Otherwise it is more than likely a network issue with the router.
jwis921 said:
That does nothing as the router has an IP stored for that Mac address currently. It's not renewing it's lease, the router just sees it as the phone has disconnected and reconnected like it does every day you go in. If the phone cant connect to any wifi then it's a hardware issue. Otherwise it is more than likely a network issue with the router.
Click to expand...
Click to collapse
I can connect to any other wifi just not this one
Sooo, I had a similar problem on Wednesday when I got my phone. During setup it wouldn't connect to my WAP (DHCP). No matter what I did on the phone it wouldn't connect. I went into my networking equipment settings (Cisco everything) and reserved it an IP. Worked. Thing is, sometimes I open an app that requires Internet, and it just spins. Or music won't start playing, whatever. I turn off then back on my WiFi and it's fine. I'm going to reboot my networking gear tonight and un-reserve the IP, see what happens. I REALLY hope this isn't a hardware issue on my phone. I'll be pissed if I already have to get a replacement.
Also, restarting the phone doesn't fix my issue with no Internet, only turning off then back on the WiFi. Might be something worth trying.
gettinwicked said:
Sooo, I had a similar problem on Wednesday when I got my phone. During setup it wouldn't connect to my WAP (DHCP). No matter what I did on the phone it wouldn't connect. I went into my networking equipment settings (Cisco everything) and reserved it an IP. Worked. Thing is, sometimes I open an app that requires Internet, and it just spins. Or music won't start playing, whatever. I turn off then back on my WiFi and it's fine. I'm going to reboot my networking gear tonight and un-reserve the IP, see what happens. I REALLY hope this isn't a hardware issue on my phone. I'll be pissed if I already have to get a replacement.
Also, restarting the phone doesn't fix my issue with no Internet, only turning off then back on the WiFi. Might be something worth trying.
Click to expand...
Click to collapse
Thanks but this is my workplace wifi. I can't make them reboot for me
lollyjay said:
Thanks but this is my workplace wifi. I can't make them reboot for me
Click to expand...
Click to collapse
I didn't mean the WAP or router, I mean the WiFi toggle on your phone.
gettinwicked said:
I didn't mean the WAP or router, I mean the WiFi toggle on your phone.
Click to expand...
Click to collapse
Oh yes I tried that too
I spent 20 minutes with a Google tech and nothing worked
The WIFI performance on P3 and XL is not good. My old ass S5 outperforms both by a large margin on 2.4 and 5. My home router is high performance Turris Omnia. The pixels sometimes drop wifi completely in the bedroom 20 ft away (with horsehair plaster walls). In the driveway the S5 and Nexus 10 have solid connections and I get nothing from the P3 XL. This issue might be the last straw. WTF Google?
Check your WIFI connections before return window expires.
lollyjay said:
Oh yes I tried that too
I spent 20 minutes with a Google tech and nothing worked
Click to expand...
Click to collapse
My work it department enacted a rule whereas they want to know every device that is on the network so I have to submit a network address request and give them my Mac address so they can allow my device access to the wifi network again. Maybe your work it ppl are doing the same thing. Maybe work devices are allowed by default.
Also my p2xl wifi reception is weak... I'm about to get a wifi mean network setup so I can get better coverage throughout my house.
My phone seems to be working better the last couple days. I had some problems yesterday, but it ended up just being YouTube Music. Also, my network speeds are great. Even when I was having problems a lot, my link and Internet speeds were up at the top of what my gear offers.
To anyone having, or has had problems, submit feedback on it from your phone. Maybe Google will see it and do something about it. I'm really hoping for a lot of fixes in the November update.
My IT department solved my issue by resetting the system.

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