[Q] fail to remote connection - AirDroid

i'm a premium user. i can't connect remotely, only on local wifi, i have tried al the week, and still can't conect, i already checked my settings and everything is ok, the app is open, is turned on (not in sleep mode). everything used to work fine, whats the problem now.

telcelsystem said:
i'm a premium user. i can't connect remotely, only on local wifi, i have tried al the week, and still can't conect, i already checked my settings and everything is ok, the app is open, is turned on (not in sleep mode). everything used to work fine, whats the problem now.
Click to expand...
Click to collapse
Hi,
Sorry to hear you're having trouble connecting to remote connection mode. To help us find out what's happening. would you please tell us more about your use case? what network (3G/4G/Wi-Fi) you are using on your phone and computer. what's your AirDroid account address?

Related

[Q] cant connect via wifi!! vodafone (SOLVED)

Hi anyone with previous experience on vodafone
Im reasonably down with how android works (after owning,rooting and flashing etc for 18 months with Desire)
but why the hell cant i conect via wifi!!
i can connect to networks ok but phone refuses to pull in any data be that mail, facebook, market or internet
Seriously, i cant figure this out at all, anyone have an idea ?
First evening with a new phone ruined!!
InspectorFrost said:
i can connect to networks ok but phone refuses to pull in any data be that mail, facebook, market or internet
Click to expand...
Click to collapse
So you can connect your phone to a wireless connection, it just doesn't download anything? In that case, have you checked the same wireless connection with another device?
sjgore said:
So you can connect your phone to a wireless connection, it just doesn't download anything? In that case, have you checked the same wireless connection with another device?
Click to expand...
Click to collapse
Yes and Yes....im seriously stumped !
the only thing i can think is that theres some sort of wifi radio issue on my phone , but id have thought that would manifest by not connecting to the network rather than not pulling in data .
ive factory reset phone a couple of times and reset my router, no issues on other devices
think ill go back to the store for exchange as im not really prepared and shouldnt have to piss around with a brand new device
its a weird one
Have you tried changing the channel of your router? Try a lower number, like 11. Or temporarily removing any encryption and/or changing encryption type?
Did u try resetting your router? I had the same problem last night. Taught it was my phone. Ended up being my router. Go figure ;-p
Sent from my HTC Glacier using XDA Premium App
kfgtboypsp said:
Did u try resetting your router? I had the same problem last night. Taught it was my phone. Ended up being my router. Go figure ;-p
Sent from my HTC Glacier using XDA Premium App
Click to expand...
Click to collapse
Tried that....now at work and connects fine to the network, deffo must be an issue with my home network
Problem for me is that networks and the like aren't really my bag , ive had a look at the admin page on the router and can see its connected and theres nothing immediatly obvious that i could say "that looks suspect"
so im not sure what the answer is
all my other devices mac, pc ipod/phone and previous htc work well and have never had an issue
getting on my tits a little
ill have another fiddle later and see what i can do
cheers for the comments tho
otherwise, i do like the form factor of the phone and ill even give sense a good go befor i probably switch over to ADW or maybe launcherpro
Solved!
Set up static IP address on phone ..... Worked like a charm
I find the same, except I think it has to do with encryption. I have tried with wep and wpa and I get an IP address but cannot browse. On unsecured it works just fine.
Like you found a static IP works, but I think it is the static DNS that is actually the issue here.
This is a cumbersome workaround if you use wifi all over the place, so I downloaded Static Wifi which says it will store settings per connection.
The only issue with this is that I think the device has to be rooted for this to work
Have you tried using the opendns settings
208.67.222.222
208.67.220.220
wifi reconnect
Hi all
Perhaps we all have the same issue
I have the HTC Sensation with almost 2 weeks now and i am having one continuous issue.
I have wifi set up at home the phone connects ok,however i also have a TV/Video sender,when i need to use the TV/Video sender i have to turn off the wifi(not ideal).The problem occurs when i turn off the TV/Video sender and turn the wifi back on,the phone will connect with the modem but not to the internet,Facebook,Twitter,emails will not sync,while testing i have discovered that if i "kill" facebook and Twitter and restart the apps all is ok again i.e facebook,Twitter and emails all sync.
Does anybody have an idea what is causing this ?
Rgds
Clinton
I seem to have managed to resolve this by setting the security to wpa2 and i also altered the dhcp scope to force a new range of ip addtrsses higher up. Since I did that I've had no problems.

[Q][E Dual] WiFi Connectivity Problem

I was able to connect to my home WiFi network. Then, I installed AirDroid which wasn't working. I typed in the IP and port as mentioned, but it wasn't working. So unistalled the app and disconneted the WiFi on my device and restarted it. Now, it detects the network but isn't connecting to it.
Any solution guys?
I tried resetting settings, forget and reentering the pass, restarting, etc.
Thank you!
codeon said:
I was able to connect to my home WiFi network. Then, I installed AirDroid which wasn't working. I typed in the IP and port as mentioned, but it wasn't working. So unistalled the app and disconneted the WiFi on my device and restarted it. Now, it detects the network but isn't connecting to it.
Any solution guys?
I tried resetting settings, forget and reentering the pass, restarting, etc.
Thank you!
Click to expand...
Click to collapse
Restart Your Router.
I tried resetting as well. But, it wasn't working. I guess it was some connectivity issue or something similar. It was yesterday night.
This morning, it connected sans any trouble.
Anyways, thanks for the reply.

[Q] When logging in through website, often fails to connect

Hello. I started using the app on my xerpia z2. It works 20% of the time but the other 80% it fails to connect. I check my phone and it's connected to the internet. If I manually launch the Airdroid app in my phone then I'm able to connect to it through the website. I noticed push service is on but beneath it, it says "Disconnected".
imgoingtowin said:
Hello. I started using the app on my xerpia z2. It works 20% of the time but the other 80% it fails to connect. I check my phone and it's connected to the internet. If I manually launch the Airdroid app in my phone then I'm able to connect to it through the website. I noticed push service is on but beneath it, it says "Disconnected".
Click to expand...
Click to collapse
Hi,
Sorry for any inconvenience it may have caused. This push service now may not be very stable when on LAN connection mode, while it has almost no effect on Remote connection mode. We are working on this and will make improvement in next update, which will soon be released.
Thanks!
Penny06 said:
Hi,
Sorry for any inconvenience it may have caused. This push service now may not be very stable when on LAN connection mode, while it has almost no effect on Remote connection mode. We are working on this and will make improvement in next update, which will soon be released.
Thanks!
Click to expand...
Click to collapse
Great it seems to be fixed!
never mind it's broken again
I hope it's the right place to write. Sometimes connection fail for me as well. After a few attempts it still says that it is impossible to connect but I can see the battery percentage.
Penny06 said:
Hi,
Sorry for any inconvenience it may have caused. This push service now may not be very stable when on LAN connection mode, while it has almost no effect on Remote connection mode. We are working on this and will make improvement in next update, which will soon be released.
Thanks!
Click to expand...
Click to collapse
paskellucci said:
I hope it's the right place to write. Sometimes connection fail for me as well. After a few attempts it still says that it is impossible to connect but I can see the battery percentage.
Click to expand...
Click to collapse
Airdroid isn't working again and it never worked well. More than half the time it fails to connect with no reason given and sometimes the messages don't send, they just hang on sending. This is a very buggy app
If the connection cannot be built when you're in LAN connection mode or Lite, you can try ping or telnet command as described on http://help.airdroid.com/customer/portal/articles/1304391 to check if the network connection is good. If it's Remote connection mode, turn on Keep screen awake and then connect to it for a try. Or check if you've turned off proxy applications.

[Q] Connection Issues

So i just got the app and it was working but i logged out of both the app on the phone and on the computer. I attempted to log back on later, and it wont connect. I'm trying to remote connect which is what i did before because my Wifi is not too strong. I've been over everything and it's all the way it was before. The push service says disconnected so I'm not sure if thats it or what. I have a t mobile concord if that helps.
Tragikarp said:
So i just got the app and it was working but i logged out of both the app on the phone and on the computer. I attempted to log back on later, and it wont connect. I'm trying to remote connect which is what i did before because my Wifi is not too strong. I've been over everything and it's all the way it was before. The push service says disconnected so I'm not sure if thats it or what. I have a t mobile concord if that helps.
Click to expand...
Click to collapse
You can turn on Keep screen awake in the settings of AirDroid(on the phone) and then connect to it for a try. Or check if you use proxy on the computer. If the proxy is used, turn it off for a try.

WiFi/mobile data problems

The issue I'm having is that my WiFi and mobile network both show that they are connected, but I don't actually have working internet. Even weirder is that when I first flashed the rom (OctOS MM), I could connect to and use WiFi and data. Chrome, Play Music, Facebook, etc. all won't connect even though it shows I'm connected to WiFi and/or mobile network. I know I read something about the same type of issue but of course I can't find it now. Looking for some help, I don't know what to try to do to fix it.
mbrian27 said:
The issue I'm having is that my WiFi and mobile network both show that they are connected, but I don't actually have working internet. Even weirder is that when I first flashed the rom (OctOS MM), I could connect to and use WiFi and data. Chrome, Play Music, Facebook, etc. all won't connect even though it shows I'm connected to WiFi and/or mobile network. I know I read something about the same type of issue but of course I can't find it now. Looking for some help, I don't know what to try to do to fix it.
Click to expand...
Click to collapse
For mobile data did you set the correct apns?
hyelton said:
For mobile data did you set the correct apns?
Click to expand...
Click to collapse
Yep, also looked in WiFi settings but didn't find anything out of the ordinary there either.
Any reason data and WiFi would've worked initially then decided to quit?

Categories

Resources