WiFi issues after Marshmallow update - Galaxy S6 Q&A, Help & Troubleshooting

Hey guys,
Having an issue with WiFi since the Marshmallow update. We have an open WiFi network at work that you need to sign in to the firewall to access internet. Previously it worked fine, but after the Marshmallow update, my phone constantly drops the WiFi network. It always happens when I lock the phone or otherwise let the screen turn off for more than about a minute, but it also happens even when I'm using my phone, if I'm on for more than about 5 minutes on average it drops the network. When I go to reconnect, it lists under the SSID "Internet not available" but I just tap the network and tap connect and it connects anyway, doesn't even make me sign into the firewall again. I'd really appreciate some help with this, if I can't get this fixed I'll be doing away with Android for good. I don't use my phone for much other than Facebook and games, so I'm not at all opposed to using a custom ROM if that would help. Just haven't installed one since CM7 on my HTC Evo Shift, so I duno which would be best for my situation. Thanks in advance for any input!

Bump. Hopefully someone has a solution...

One more bump before I give up...

Hi, I'm on stock firm, and after the last upgrade, I cannot connect to my work's wifi network. It's a EAP-MSCHAP2 connection. At home, wifi works flawlessly....

Fertz70 said:
Hi, I'm on stock firm, and after the last upgrade, I cannot connect to my work's wifi network. It's a EAP-MSCHAP2 connection. At home, wifi works flawlessly....
Click to expand...
Click to collapse
try talking to your system administrator at work. The upgrade may cause a comparability issue that maybe fixed by a simple tweak at work.

Related

[Q] Samsug Nexus S WiFi issues, problems?

All WiFi issues consolidated into 1 topic
[Q] Wifi signal?
Does anyone get a weak wifi signal with their Nexus S? Whenever I connect to my at home wifi I never get full bars and something I'll just randomly lose signal. Also it seems to go pretty slow. I used to have the Mytouch4G and it work flawlessly with the wifi. Anyone else having this problem?
damrong18 said:
Does anyone get a weak wifi signal with their Nexus S? Whenever I connect to my at home wifi I never get full bars and something I'll just randomly lose signal. Also it seems to go pretty slow. I used to have the Mytouch4G and it work flawlessly with the wifi. Anyone else having this problem?
Click to expand...
Click to collapse
OMG yesss I do.
Just about a room away I loose signal, almost completely. = 0
IDK, but I see more flaws every day that passes
Mine's been working fine over Wi-Fi. I'm pretty glad it does too, because my only data option with it is Wi-Fi..
Sent from my Droid using XDA App
Wifi has been working great for me. It reconnects automatically and doesn't drop. The signal seems on par with my nexus one.
Speed wise, is it on par with the 3G network?
[Q] Wifi does not work anymore after rooting :(
So, I unlocked my Android 2.3.1 and rooted it ... But if I click on wifi so I could connect to my modem it says Error and wont even search or anything. I tried reseting too but still no luck .. What is the problem and how to fix this ??
That's odd, I didn't have any issues with wifi as I connected to Android Market to downloaded ROM Manager during my rooting process earlier. Have you tried flashing a custom ROM on your device to see if it'll fix it?
No I didnt, would that work? .. A friend told me to install a new "kernel" but I dont want to overwhelm my android with custom made kernels .
your problem is you used one of the quick methods of rooting your phone, which used a kernel that wasn't from the exact rom you have.
if your on stock 2.3.1, you will need the stock 2.3.1 boot.img, and then you'll need to root it manually the long way via adb command line. search the nexus s development section for how-to's. they are all there.
i too had this problem, had to install MoDaCo ROM to fix it, but i dont regret rooting, i now have custom rom and over clocked cpu on the nexus s
you have two options, either to flash NANDROID backup to un-root and return to stock or install a custom ROM, i choose MoDaCo bcoz of its UI, it looks and feels just like the stock one.
golu12 said:
you have two options, either to flash NANDROID backup to un-root and return to stock or install a custom ROM, i choose MoDaCo bcoz of its UI, it looks and feels just like the stock one.
Click to expand...
Click to collapse
Yes, that's the point of MoDaCo roms, to make minimal changes to the look and feel of the phone, but to improve performance with his custom optimizations.
[Q] Nexus S wifi issue. Unable to access wifi from my nexus s.
Hi Guys,
I was able to connect to my wifi network for a day. I am using windows 7 machine as hotspot with connectify. From second day I am unable to connect to any wifi network. I did factory reset my nexus s but no results . Can some one help me how to solve this issue?
Observations:
*when i use static ip, It shows connected but the bars are in white instead of green color and i am unable to browse.
*When i use dynamic ip I am unable to connect to wifi. It shows obtaining Ip and never connects.
*In connectify when I was able to connect to wifi the device is shown with an android device name. but now the device is shown as unknown.
Sorry for my bad english, I m not a native english speaker.
[Q] Nexus S Wifi Settings - force close
Hi all,
Just got a new Nexus S - all was well at home. Took it to work today and noticed something very odd. It was fine until entering the wifi settings menu - at which point it dramatically slowed down. I got two 'not responding,close or wait' messages before being able to join the network.... all other settings are fine - just the wifi area.
Weird - wondering what could cause this... too many wifi networks broadcasting (am in middle of London)...?
Anyone seen anything similar?
Rich
rakh1 said:
Hi all,
Just got a new Nexus S - all was well at home. Took it to work today and noticed something very odd. It was fine until entering the wifi settings menu - at which point it dramatically slowed down. I got two 'not responding,close or wait' messages before being able to join the network.... all other settings are fine - just the wifi area.
Weird - wondering what could cause this... too many wifi networks broadcasting (am in middle of London)...?
Anyone seen anything similar?
Rich
Click to expand...
Click to collapse
Too many WiFi around you shouldn't cause that.
Try rebooting and setting again if you haven't already.
Hmmm - rebooted and still have the same issue. At home, or even a block away from the office it all works fine. But in the office itself, although it connects and uses the wifi fine, the settings page is VERY slow to load and gives me the wait/force close message.
Out of interest - I also have 'wifi analyser' from the marketplace. This too is very slow and unresponsive when in the office.
So - it is definately something to do with the wifi here.... but have not got a clue what. Before I join the wifi, or when I am physically somewhere else it all works fine.
Wifi is WPA-TKIP, the key is a very long jumble of letters but surely that is not an issue.
Strange eh!!!
Rich
[Q] Possible WiFi problem?
Hi there, just bought a Nexus S, also used to have Nexus One.
The thing is for some wireless networks even though I enter the password correctly, it says connected and still there is no connection at all. (I mean browser tries to connect but at the end it says page could not be found) I even tried with an ad-hoc network that I created with my laptop but still the problem exists.
At home I'm able to my network without a problem. The type of network I'm trying to connect is: WPA2 Personal with AES. Is there any known issue about AES at Android system? Afaik there is no way to change the encryption used right?
this might actually not be a nexus S issue.
some modems/switches/routers are configured to block certain devices/applications/package's
we have a modem and router with both wifi.
but my psp/nDS cant connect to the modem,but can connect with the router
kharikishan said:
Hi Guys,
I was able to connect to my wifi network for a day. I am using windows 7 machine as hotspot with connectify. From second day I am unable to connect to any wifi network. I did factory reset my nexus s but no results . Can some one help me how to solve this issue?
Observations:
*when i use static ip, It shows connected but the bars are in white instead of green color and i am unable to browse.
*When i use dynamic ip I am unable to connect to wifi. It shows obtaining Ip and never connects.
*In connectify when I was able to connect to wifi the device is shown with an android device name. but now the device is shown as unknown.
Sorry for my bad english, I m not a native english speaker.
Click to expand...
Click to collapse
i have a similar problem. My Nexus S connects to my router only within a few hours after a router reset. Then it stucks at "obtaining ip" and never connected before I do another router reset.
My home wifi is WPA2 type, and for WEP type wifi my NS never got connected.

[Q] WP7 Wifi connectivity problem

Hi lately i have been experiencing troubles with my wifi.
The router signal is strong and whenever i turn on my phone it will be connected in less than a few seconds but WITHOUT connectivity. (ie. the wifi symbol shows connected but i cant browse the net)
The only work around for this is to manually disable and re-enable wifi for my phone to be truly connected. (Which is very tedious)
I know this may be a router problem as well but in the past i didnt have this issue.
Im using HTC Mozart 7 - updated to 8107
I was wondering if anyone is having this issue too and knows of a solution to it.
Thanks
unplug the router and plug it back in (after 30 seconds)
Home routers are noted to stop handing out addresses at random times. Rebooting re-enables this so the phone can get an address and get on the net.
Hm my router is working properly. All my other devices are connected with connectivity. Whenever i turn on my phone, it also says connected (but without connectivity), so the work around is to disable and re-enable my "phone" wifi and then my phone is connected WITH connectivity.
To do that is quite tedious every single time... and it seems like a connection bug in my phone if all my other WIFI devices are connecting properly
Thanks
Hi guys.
I have the same issues with my Omnia 7 too. Started a few days ago. Cant sync emails, nor surf on my phone. It seems like itss connected to my network. I have my latop and other phone working on it like a charm. Any ideas?
Hi,
I have the same problem on my Omnia 7 and it all started after the 8107.79 OS Update.
The WiFi works fine when you first connect but after the phone is not used for a few minutes and I turn it on, it's shows as connected but I can't load any websites.
If I disconnect the WiFi and connect again it works fine
This is a serious issue!!!
I have also tried to restart my router but this didn't solve the problem.
Did you guys found a workaround?
Thanks!
Same here
I have the same problem (after 8107 update).
It connects to my wifi, and strangely sometimes (but that's rare) working, and get pages to load on, but then it shows the connection, but can't load any page in IE.
Also, reconnecting doesn't solve always the problem.
Any suggestions what to do?
After i have done a hard reset, and reverted back to 7740, i don't got any problem to cennect to my home wifi.
But the disappearing keyboard is really annoying, so i want the 8107 update features, but not the bugs of it.
Still no other one have problems with the wifi connection @8107???
We are 3-4 who got the problem, so i don't think its so user specific...
Another news
After reverted back to 7740 i decided to update one more time to 8107. (If something will go wrong then I have a backup of my Omnia7 with WP7 Easy Backup).
So i updated to 8107 one more time (no KK2 update arrived, CSC and PDA is KI4), and now the wifi connection works fine.
So try to revert back to an earlier version (with a backup), and then update again, maybe it can solve the problem
Yea.. but that is really random then... its like saying ur update is better than my udpate!! haha even though its the same material overall
Im sure more people have this issue as well just havent seen this thread
Hello ! I have the same problem with my HTC HD7 I have to take off the battery to let WI fi work again this is very annoying!! A fix for this please!!
Sent from my HD7 T9292 using XDA Windows Phone 7 App
count me too ! Omnia W
Not working - again
I've done a backup in 7740, so i reverted to it for 1 day, and there was no problem with the wifi.
Then i decided to give another try on 8107 - and it worked well for 3-4 hours. That was 2 days ago (as you can see in my earlier posts)
But now it have the same problem, connects to the home wifi, but after a while the internet is missing, however the connection remains! Can't load any page on IE and can't connect with any app that needs internet connection.
This is a serious problem, and i see that others have this problem too, so we should deal with it!
Any expert that know something about this issue?
HTC Trophy with the same WiFi problem.
I have same problem on my LG Optimus 7.
anyone with problems receiving incoming calls too? sometimes freezes the screen and have to take the battery out and put it again to reboot!
Same problem here with HTC Titan. The prob started after the 7740 update. Now running 8107. Turning the WiFi off and on again does work (thanks Mercea2) but, as he says it is tedious.
I'm having a similar (same?) issue on my Omnia 7 - the problem hasn't always been there though.
I've come up with a work-around - turn off 3G data while in range of WiFi, and turn WiFi off when not in range and switch 3G data back on.
If only one is turned on at a time, my people hub updates instantly. If both are on, it takes many attempts and a long time.
Seems like there is some issue switching between 3G and WiFi...
3G/wifi not working together
As someone said it before, the wifi keeps giving errors if 3G data connection and wifi is also turned on!
If i switch off and back the data connection switch (!!), then the wlan works again for a while. If i switch data totally off then works flawlessly.
Any workaround for that?
Maybe a homebrew, that can switch off data connection temporarily, if the phone is connected to a wifi network, and after disconnecting it will switching back. But I think if it can be done, than just on fully-unlocked roms (i have Omnia7, and unfortunately DFT SammyRainbow is not ready yet)
My wifi/3G problem started with the 8107 update (Omnia7, not KK2).
So any suggestions what to do?
Ok.... this is getting on my nerve... whats the point of having wifi on if it doesnt connect the moment that its suppose to!!!
Can we inform anyone about this?
Same problem here with HTC mozart after the update... worked for 2 days and then no more wifi
Hope microsoft put an update soon

[Q] Xoom 3G - Wifi not working after ICS Update

Has anyone else experienced this? The update downloaded and installed just fine. All apps seem to run fine, just cannot connect to my wifi network. In fact it doesn't seem to even see any networks.
I did not have my device activated for a Verizon Data Plan, and when I try and go through the "Activate Device" process that fails as well.
Thanks
bc14nj said:
Has anyone else experienced this? The update downloaded and installed just fine. All apps seem to run fine, just cannot connect to my wifi network. In fact it doesn't seem to even see any networks.
I did not have my device activated for a Verizon Data Plan, and when I try and go through the "Activate Device" process that fails as well.
Thanks
Click to expand...
Click to collapse
Which update did you apply, was it an OTA update or one you found someplace else either on XDA or grabbed from the web?
As far as I know the only working update for a 3g Xoom is going out OTA to testers, and no one has grabbed a link for the zip install, so what did you install?
richardjr said:
Which update did you apply, was it an OTA update or one you found someplace else either on XDA or grabbed from the web?
As far as I know the only working update for a 3g Xoom is going out OTA to testers, and no one has grabbed a link for the zip install, so what did you install?
Click to expand...
Click to collapse
I installed the OTA using the trick to stop Google Framework Services and force the update check.
Before I have you go and do a whole bunch of crazy stuff, let me ask the simple question...have you rebooted your tablet and tried WiFi again?
Also, just so I understand the exact problem, is it that WiFi won't turn on, or is it that it does turn on but just doesn't find any WiFi networks?
Seems okay here. Unrooted and relocked and manually applied updates one by one.
oldblue910 said:
Before I have you go and do a whole bunch of crazy stuff, let me ask the simple question...have you rebooted your tablet and tried WiFi again?
Also, just so I understand the exact problem, is it that WiFi won't turn on, or is it that it does turn on but just doesn't find any WiFi networks?
Click to expand...
Click to collapse
It's that it doesn't find any networks.
EDIT: works now, for some reason after the update wifi was set to 5GHz only and couldn't find any networks. Setting it to Auto resolves the issue. Strangely also the Verizon 3g works now as well.
Thanks for the responses.
wifi not working after Jelly Bean update
My Xoom tablet (Wi-Fi only) just got an OTA update to Jelly Bean.
The Wi-Fi network has stopped working. The network is found and shows as "saved". If I tell the tablet to forget the connection, it will re-save it but it will not process the "connect" command. I am trying to connect to an open hotel network while on business travel. I was connected to this network during the upgrade but now I can't reconnect. I've rebooted and it doesn't do anything different.
Also, when the tablet boots, it still displays the ICS splash screens but after it boots, it has all the new Jelly Bean features.
I am currently unable to use the tablet at all for networking since it does not have any cellular capability.
What now????
=========
UPDATE: After sitting with Wi-Fi turned off and sleeping for about 20 minutes, the Wi-Fi now is working. I didn't touch anything. Previously, it wouldn't load the network and I rebooted it at least 4 times. Weird. but now it's working so I'm happy...

[Q] CM11 WiFi problem

Hi,
I'm on 11-20140804-SNAPSHOT-M9-ville, official (HBoot 2.15), Radio 1.35a.32.45.27
I have a strange problem with my WiFi. I can't really tell what details are important, so I'm gonna give you guys the full story.
After rebooting, everything works fine and the phone instantly connects to my WPA2 PSK secured WiFi at home. When I'm at university during the day, I'm connected to another WPA2 WiFi (maybe some of you have heard about "eduroam", TTLS/PAP authentification), which also works fine. However, when I get home in the evening, my phone won't connect to my personal WiFi at home any more. I see the SSID, but when I try to connect, it says "Connecting..." for a milisecond, then just jumps back to showing me it's a WPA2 secured WiFi without having done anything. I get no error message or anything, it just doesn't connect and doesn't even seem to really try to connect.
When I reboot the phone it instantly works again without a problem.
Any ideas? Are there error logs for failed WiFi connection attempts anywhere for further analysing the problem? Any hint is appreciated!
- Folrot
Folrot said:
Hi,
I'm on 11-20140804-SNAPSHOT-M9-ville, official (HBoot 2.15), Radio 1.35a.32.45.27
I have a strange problem with my WiFi. I can't really tell what details are important, so I'm gonna give you guys the full story.
After rebooting, everything works fine and the phone instantly connects to my WPA2 PSK secured WiFi at home. When I'm at university during the day, I'm connected to another WPA2 WiFi (maybe some of you have heard about "eduroam", TTLS/PAP authentification), which also works fine. However, when I get home in the evening, my phone won't connect to my personal WiFi at home any more. I see the SSID, but when I try to connect, it says "Connecting..." for a milisecond, then just jumps back to showing me it's a WPA2 secured WiFi without having done anything. I get no error message or anything, it just doesn't connect and doesn't even seem to really try to connect.
When I reboot the phone it instantly works again without a problem.
Any ideas? Are there error logs for failed WiFi connection attempts anywhere for further analysing the problem? Any hint is appreciated!
- Folrot
Click to expand...
Click to collapse
Hi,
I had exactly the same problems with m8. I have a Virgin Superhub 2 at home which broadcasts on 2.4 and 5 Ghz. After disabling one of these frequencies, the behaviour briefly changed. Then went back to not working. With eduroam all worked nicely.
I read somewhere that I should activate the "Scan always available" setting. Sadly, I didn't get a chance to try that because I was so fed up with
- the significantly lower sound on CM (is that something you experience with radio 1.35a?)
- mobile signal drops
that I wen back to Maximus 10 where I have no problems at all.
I had radio 1.15 and 2.15 HBOOT when I had those problems. Now I'm on also 1.35 with Maximus 10 and problem free but would like to return to CM if the low sound problem and the WiFi problem could be sorted out.
Here's an interesting little detail I noticed: When I stand right next to my router (full WiFi signal strength) and click on my WiFi and choose connect, the signal strength drops down to one bar immediately. Also, the eduroam network changes from "not in range" to "disabled".
Playing around with the WiFi options didn't help.
edit:
What exactly do you mean by lower sound? That the phone's maximum sound volume is lower than normal? That's something I experienced on my old htc desire, but not with my htc one s. Also mobile signal seems to be stable, no signal drops. The only thing I found curious is that with activated mobile internet, it often changes between 3G, H and H+, but judging from google search results that seems to be normal or not connected to the custom rom.
went through the CM bugtracker, apparently it's a known issue without a solution
https://jira.cyanogenmod.org/browse/CYAN-3923 if you want to know more
One last question, maybe someone here can answer it: As far as I understand the issue, it's a problem with an old WiFi driver and the corresponding kernel modules.
Wouldn't this issue then be present in all ROMs which don't use the stock kernel? Or did I misunderstand something?
Folrot said:
One last question, maybe someone here can answer it: As far as I understand the issue, it's a problem with an old WiFi driver and the corresponding kernel modules.
Wouldn't this issue then be present in all ROMs which don't use the stock kernel? Or did I misunderstand something?
Click to expand...
Click to collapse
Same problem here with Miuri. Tries to connect and then gives up.
The problem has been resolved by the CM11 devs. I'm running nightly 20140819 and it's working fine now for me. :good:

38R Wi-fi connection issue

Ever since my phone got the XNPH38R update I've been having an issue with wi-fi
If I connect to wifi it works fine but as soon as I lose the wifi signal it can't seem to reconnect to the same wifi without rebooting the phone. Its especially annoying when I walk to get the mail or come home from anywhere.
I've tried manually connecting to the wifi after being disconnected in the android wifi settings menu but it doesn't connect until I reboot my phone.
I'm running the 64GB oneplus one on t-mobile in the usa.
Any suggestions?
jkentj said:
Ever since my phone got the XNPH38R update I've been having an issue with wi-fi
If I connect to wifi it works fine but as soon as I lose the wifi signal it can't seem to reconnect to the same wifi without rebooting the phone. Its especially annoying when I walk to get the mail or come home from anywhere.
I've tried manually connecting to the wifi after being disconnected in the android wifi settings menu but it doesn't connect until I reboot my phone.
I'm running the 64GB oneplus one on t-mobile in the usa.
Any suggestions?
Click to expand...
Click to collapse
I've had this issue on CM, except it'd work when I manually connected back to the wifi - I believe it's an issue when the phone goes to sleep it's failing to resume wifi connections.
The only thing I could suggest is try downgrading back down, or doing a clean re-install, and reporting this issue on CM's jira, so they can fix it.
https://jira.cyanogenmod.org/
I'm on OMNI now, so I can't really help you out, but do try unticking that 'wifi optimization' option, or perhaps using a tasker profile to turn off and on wifi whenever the screen display turns off and on respectively (at the trade off of loosing connection, so you won't be able to download stuff while the phone's off).
i have the same problem..

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