So I'm on my second M8 (first one had some build issues). Only had it about a week and have hardly been using it since I haven't had time to transfer everything from my old phone. To that end, I haven't charged it much, and when it has been charging I haven't really been paying attention.
Today I am paying attention and it is saying that it is "slow charging" and that I should use the supplied adapter and cable.
I am using the supplied adapter and cable. I'm completely stock running only weaksauce (no S-Off, bootloader unlock, etc).
I had USB debugging on, turned that off. I've rebooted the phone, no difference.
I get the error message whether the phone is on, or turned off at only the charging screen.
I've tried some other adapters and get the same results.
Ideas?
TraderJack said:
So I'm on my second M8 (first one had some build issues). Only had it about a week and have hardly been using it since I haven't had time to transfer everything from my old phone. To that end, I haven't charged it much, and when it has been charging I haven't really been paying attention.
Today I am paying attention and it is saying that it is "slow charging" and that I should use the supplied adapter and cable.
I am using the supplied adapter and cable. I'm completely stock running only weaksauce (no S-Off, bootloader unlock, etc).
I had USB debugging on, turned that off. I've rebooted the phone, no difference.
I get the error message whether the phone is on, or turned off at only the charging screen.
I've tried some other adapters and get the same results.
Ideas?
Click to expand...
Click to collapse
I've seen this twice and heard about it once, first time was where I didn't have the usb cable properly plugged into the adapter (might not be your case since you tried different adapters, but you never know) and a second time when I didn't plug in the adapter correctly and only had one prong in the socket lol not sure how I didn't cause a fire that time cause it took me awhile to figure out. (I think you're smarter than I am so this is highly unlikely )
And lastly my cousin had the problem and his was due to a bad usb cable.
The Stig 04 said:
I've seen this twice and heard about it once, first time was where I didn't have the usb cable properly plugged into the adapter (might not be your case since you tried different adapters, but you never know) and a second time when I didn't plug in the adapter correctly and only had one prong in the socket lol not sure how I didn't cause a fire that time cause it took me awhile to figure out. (I think you're smarter than I am so this is highly unlikely )
And lastly my cousin had the problem and his was due to a bad usb cable.
Click to expand...
Click to collapse
Definitely not due to cables being in wrong.
I also tried another 10' 24/28 awg cable I got and the same thing.
It may be the charger, and I think I am going to try to hit up the Verizon store tomorrow and see if I can try one of theirs.
In the meantime, I have access to iPhone/iPad chargers. Can anyone confirm that they don't get the "slow charge" message when using one of these? If so, and I get it on that as well, then we may have an issue.
Ok, I just did a factory reset on my phone and it appears the problem has gone away.
I'm not sure why this would have done it.
I did the following to my phone originally:
1) Rooted with weakauce/SuperSU
2) Attempted to S-off with firewater (unsuccessful)
3) Installed sunshine to test, but did not go through with it to s-off (i.e. pay).
Apart from that, all I have done was install a handful of apps from the store.
I am going to try and recreate what I previously did and see if the issue reoccurs.
UPDATE:
So, things looked fixed after the reset. I re-rooted and loaded some things onto the phone and everything appeared fine.
I then decided to plug my phone into my juicing brick (RAVPower RP-PB17).
As soon as I did that I got the message again that it was slow charging (even though this is 2.1A charger).
After that, I continued to get the message regardless of what I plugged it into to charge...even the original charger..even after a reboot.
I was going to test this again by doing another factory reset and then plugging back into the RAVPower to see if that caused the problem. Before I did that, I looked around and found what is apparently a battery reset procedure documented in several places. The most "official" place I could find it documented was here:
http://support.t-mobile.com/docs/DOC-10943
Basically you hold both volume and the power button down for about 1-2 minutes while connected to the HTC charger. Sure enough, this seemed to clear the "slow charge" indicator again and now whatever I plug it into (including the RAVPower) seems to work fine.
I'm going to call HTC back and see what they say about this.
UPDATE:
Called HTC and told them what happened... that the phone was giving me "slow charge" until I factory reset it, and then started giving it again after I plugged it into my juicing brick.
I then told them about the re-calibration procedure I found and performed and that how now the device appears totally fine regardless of what charger I use.
I told them I was concerned because it was a new phone and asked them to explain why it was necessary. I also asked them if they had anywhere on their site, or publicly available a document explaining the re-calibration procedure and under what conditions it was necessary.
The girl I spoke to was really worthless (more than the guy I web-chatted with who just said "return it"). She said there is no public facing documentation on how to perform the re-calibration. She couldn't explain why I had the problem. Really all she could do was offer a repair/replacement.
I believe I'm still within the return period with Amazon - but I've already returned my first M8 due to build issues. I'm happy with the build quality of this one, but concerned that I had these charging issues already.
Should I return it and hope for a 3rd one with no problems?
I was having the slow charge issue for the past couple of days and tried everything suggested including a factory reset, different chargers, different cords, everything and still could not get my phone back to normal. I then took a really close look at the USB port on the phone and noticed pocket lint in there. It was preventing the plug from seating the whole way and would only slow charge.
To clean it, I shut the phone off and used a small safety pin to get the lint out. After that my charger is working normally again.
jsaxon2 said:
I was having the slow charge issue for the past couple of days and tried everything suggested including a factory reset, different chargers, different cords, everything and still could not get my phone back to normal. I then took a really close look at the USB port on the phone and noticed pocket lint in there. It was preventing the plug from seating the whole way and would only slow charge.
To clean it, I shut the phone off and used a small safety pin to get the lint out. After that my charger is working normally again.
Click to expand...
Click to collapse
Thanks for this. I'd been having this problem for weeks now. I took a small pin and pulled out a TON of lint from in the charger port. Now all is good. Thanks again!!!
Related
hey guys.
i just want to know if you guys can replicate a problem i found and see if the problem i have is isolated or not.
so i've been charging my phone today and noticed that when i try and power down the phone while it is charging, the phone hangs at the shutdown circle and freezes.
when i unplug the charger (wall charger), then the phone immediately turns off.
at first i thought it was because of low battery ( i ran the phone until it died).
then i thought it was because i had no wireless connection (was in building-no signal).
when there was enough juice, i shut down the phone (not charging this time) and the phone powers down.
if this has been already covered, i apologize...
sorry for the bad grammar/punctuations. im feeling lazy. lol
40 views and no comments?
defective NS?
My phone powers down while plugged in just fine. I just checked for you.
It takes about 30 seconds of the spinning shutting down message, then the screen switches to the battery charge icon for a few seconds, then the screen goes black.
A quick press (don't hold) of the power button brings back the battery charge icon for another 10 seconds or so.
Thanks for the reply. What is weird is that I tried the test at my local best and their demo phone was exhibiting the same thing. Maybe I'm not letting it shut down long enough.
okay, i've powered down again while charging. stuck on power down screen.
been over 2 min.
looks like i'm replacing this today.
anyone else want to chime in on this?
predation said:
okay, i've powered down again while charging. stuck on power down screen.
been over 2 min.
looks like i'm replacing this today.
anyone else want to chime in on this?
Click to expand...
Click to collapse
Since you're going to have to do a factory wipe/reset for privacy/security to exchange the phone anyways, can I suggest that before you assume the phone is bad that you perform a factory reset on it and then test again?
For all we know, you've got some rogue app that is causing the problem. I'd hate to see the NS returned as bad hardware when it might possibly just be bad software you've installed...
distortedloop said:
Since you're going to have to do a factory wipe/reset for privacy/security to exchange the phone anyways, can I suggest that before you assume the phone is bad that you perform a factory reset on it and then test again?
For all we know, you've got some rogue app that is causing the problem. I'd hate to see the NS returned as bad hardware when it might possibly just be bad software you've installed...
Click to expand...
Click to collapse
exactly what i plan on doing. gonna do a factory reset first.
But i think it will still happen because the demo unit at bestbuy was a clean install with no apps on there.
But i will update as soon as i restore!
thanks distorted!
wanted to add that when i shut down the phone while it was usb connected to the comp, it shut down properly and i saw your battery icon you were mentioning.
edit:
now i tried other wall plugs, usb cords and such and it all shuts down.
very weird.
It looks like it was the micro usb charger that i was using that was the problem.
I was using one that came with my blutooth charger.
I double checked all the information of the BT plug and compared with the ones that worked. the bluetooth cable was rated a .7 amps (just like the one that came with the nexus s). other cables were rated at 1 amp (which shut down the phone fine).
oi! saved me the trip to best buy.
i tested before and after factory reset.
all good except for the BT charger.
I can confirm that this is an issue. I have a spare micro-usb cable, and when I connect that to the computer, it charges fine, but the usb-debugging or usb-drive options never appear.
While it's in this state, and I go to shut down, the Power off - Shutting Down... screen will in fact freeze until the USB cable is unplugged. It does not do this with the stock usb cable.
When this "bad" cable is used with the stock wall charger, the same thing happens.
Hmmm... I wonder what can be causing this. Anyone else have this happening?
My best guess is that maybe there's something different with the pins and they are shorting/not aligned right in some cables.
chadrockey said:
My best guess is that maybe there's something different with the pins and they are shorting/not aligned right in some cables.
Click to expand...
Click to collapse
that is what im thinking.
at least i know my NS isn't defective!
I got my sgs2 about a month ago and its been like a dream, battery lasts for a long time phone runs ultra smoothly no glitches and nothing weird has been happening, but these last few days its just been really weird.
1) it started randomly going into driving mode, i dont even know how to activate it or what it does, but i think its draining my battery
2)When i was watching a tv show on my phone it thought that there was an hdmi cable connected and wouldnt let me hear anything through my headphones. i exited it several times but it still though there was a cable connected. Then i went straight home and quit it from the task manager and it worked with the headphines but that might have been a coincidence.
3)When i connect the charger it takes a while to realize that its charging and sometimes stops charging and says that the battery is too hot or too cold but when i feel the phone it feels completely normal.
4)When i connect the usb cable, other than taking a while to realize that its connected to a charger it doesnt realize that its a usb so i cant transfer files with my computer which i do often
5)I pressed home before and it took me to some sort of clock which i imagine is for a dock but i have no such thing
6) Even after using the phone for a while and using several apps the android os has used 59% of my battery, when usually its the display that uses about 30 or 40%
none of these things had happened before and now they randomly started all at once, i havent downloaded any shady apps so i doubt its malware
any ideas?
thanks
Are you using a stock firmware or custom?
Have you tried resetting back to factory default?
camiloorozco said:
I got my sgs2 about a month ago and its been like a dream, battery lasts for a long time phone runs ultra smoothly no glitches and nothing weird has been happening, but these last few days its just been really weird.
1) it started randomly going into driving mode, i dont even know how to activate it or what it does, but i think its draining my battery
2)When i was watching a tv show on my phone it thought that there was an hdmi cable connected and wouldnt let me hear anything through my headphones. i exited it several times but it still though there was a cable connected. Then i went straight home and quit it from the task manager and it worked with the headphines but that might have been a coincidence.
3)When i connect the charger it takes a while to realize that its charging and sometimes stops charging and says that the battery is too hot or too cold but when i feel the phone it feels completely normal.
4)When i connect the usb cable, other than taking a while to realize that its connected to a charger it doesnt realize that its a usb so i cant transfer files with my computer which i do often
5)I pressed home before and it took me to some sort of clock which i imagine is for a dock but i have no such thing
6) Even after using the phone for a while and using several apps the android os has used 59% of my battery, when usually its the display that uses about 30 or 40%
none of these things had happened before and now they randomly started all at once, i havent downloaded any shady apps so i doubt its malware
any ideas?
thanks
Click to expand...
Click to collapse
seems like majority of your problems are linked with the micro USB port, try resetting your phone and see if that helps. This is weird though.
It happened once to me on my sgs but that was because I inserted the charging pin without realising it was wet but it went back to normal a few days later and I changed my charger.
i was also starting to think it would be a micro usb problem,
would a factory reset fix it?
if so how would i back up my apps so that i have the same apps with the same progress on them, is it even possible?
or should i just wait and see if it goes back to normal?
I am also having this issue now. I've tried a factory reset with no effect. The phone is now largely unusable. Did you get a resolution? If so, how?
im having the same problem too .. wish it's just a software issue!!
the problem solved itself after a couple of days, i took out the battery and left the phone alone for about a day and after it worked fine again, not sure if it was the time or leaving it without battery but its working normally again
I'm having this exact problem - phone switches into driving mode, then says MTP is connected - then it switcheds to a strange lock-screen I have never sen before. It's really strange. I flashed a nandroid backup from a few months back and still the problem is there. I'd flash back to stock and send it in - but I can't connect to Odin via USB because of the problem. Is there anyway to convert a Stock rom to a CWM flashable file?
I'm desperate to get this sorted.
Experiencing the same. Has anyone a proven solution for this?
My phone, sorted itself out - should I say my wife sorted it out - by mistake. What I think she done was hold down the home button, and then pressed the power off button together and held them untill the phone switched off. When my phone came back on again - she had somehow removed the -Exclamation Triangle of the kernel counter and removed the problems from this post - that I'd been experiencing for abouyt 5 months prior.
Go figure - I now have a SGS2 that works beautifully again and has also had any kernel counter and Custom Rom flashing notifications removed altogether. I wish I knew why this worked, as I'm sure their are many who would like to remove the Triangle without a jig.
The other option that seeemd to work for other people was to clean the MicroUSB port of the device with a dry, clean toothbrush - though this did nothing for my problem. Good luck -I know how frustrating it is.
Help Please
Guys, I am Facing the EXACT same problem.
1.Driving mode on/off automatically
2.Showing a lockscreen which shouldn't have existed on this planet.
3.Hanging up unconditionally. Have to restart phone.
4.Sudden "mtp connections" and because of that "Media Scanner"
I own a Galaxy note just 1 month old! I was so angry that i wanted to sell this. But i couldn't adapt to any other smaller screens so, guess ill try fixing this.
1.It definitely is something related to usb port (Since i cannot charge my phone, i use an external charger)
2.Took my beloved to a samsung service centre, they said phone is waterlogged and showed me the motherboard, saying"IC MIGHT be damaged"
3.Cost for repair - $200
4.Cannot afford that. I am guessing they were bluffing cause i saw the shiniest motherboard ever
5.Please fix this, or ill be stuck with a Nokia 500 !!
6.I can, however afford changing the usb connector, anyone successful with that?
Edit: Did my homework and found out that its definitely a usb port problem. Solution:Clean the usb port. Ill try try it and get back to you ppl. Oh and about 20% of the world's population is facing the same problem.
Edit(2): SOLVED!!!
1. Turn Off phone
2. Remove battery.
3.Take a Brush with hard bristles(Toothbrush/Artist's Brush)
4.Take a pin.
5.Take your own sweet 15mins to perfectly clean the micro usb port using the brush. Nicely and Tidily, give all possible strokes to flawlessly remove any dirt in there.
4.Then take your pin(Be careful here) and gently insert it into the gap between that small metallic micro slab and the bottom part of the usb Connector and gently move it up, VERY GENTLY!!!
5.Clean the battery's charging plates using a cloth, i used my own T-Shirt.
6.Put battery in and REBOOT.
7.Clean the charging pin of the charger using the safety pin/Brush or both.
I have it on for 15mins and no problems. Removed and put the charger again and again, still no problem. After waiting for 1 week, i am able to charge it using its charger! Now lets see whether it lasts......:-/
Edit(3): So, my phone acted up again last night, with driving mode and car dock. I used the pin solution, No problem till now. its Peacefully charging. Bah! it really is annoying
Edit(4): Now, its been 24 hours since my last solution, and phone hasnt acted strange. I guess after another 12 hours ill rule out the permanent solution. Which i used.
same here
Well.. I'm having similar issue. Battery drain and random driving mode/voice search sometimes. It all started after last OTA update and rooting without changing a ROM to custom. I've clean out USB port and no result. Maybe it's time to scan system with AV or unroot device...
eihwazz said:
Well.. I'm having similar issue. Battery drain and random driving mode/voice search sometimes. It all started after last OTA update and rooting without changing a ROM to custom. I've clean out USB port and no result. Maybe it's time to scan system with AV or unroot device...
Click to expand...
Click to collapse
The problem is the stock firmware
Sent from my SGH-I777 using Tapatalk 2
Phalanx7621 said:
The problem is the stock firmware
Sent from my SGH-I777 using Tapatalk 2
Click to expand...
Click to collapse
I've loaded CM9 on my international Galaxy Note and the car mode still pops up randomly all of the time.
ckeswar critics,
davearose said:
I've loaded CM9 on my international Galaxy Note and the car mode still pops up randomly all of the time.
Click to expand...
Click to collapse
I had the same issues 2 weeks after i bought my galaxy s2. Took it to Samsung customer care and they replaced the micro usb port. Haven't had a single issue since.
PS: Try to dry out the port and the phone if it is a water logging issue. I used a hair drier to do that. Luckily the tab that indicates water damage hadn't changed colour.
Had same issue with my Samsung Galaxy Note - randomly going in and out of driving mode, used a dry, soft toothbrush to clean out the USB Charging port, so far so good.
Make sure to flick the bristles of the toothbrush back and forth with your thumb first as you might see a lot of dust fly off of it.
Don't use anything hard like a pin or needle as you might scratch the contacts.
archer2009 said:
Had same issue with my Samsung Galaxy Note - randomly going in and out of driving mode, used a dry, soft toothbrush to clean out the USB Charging port, so far so good.
Make sure to flick the bristles of the toothbrush back and forth with your thumb first as you might see a lot of dust fly off of it.
Don't use anything hard like a pin or needle as you might scratch the contacts.
Click to expand...
Click to collapse
Same here with my gs2... Resolved the issue using some contact spray on my micro USB port.
camiloorozco said:
I got my sgs2 about a month ago and its been like a dream, battery lasts for a long time phone runs ultra smoothly no glitches and nothing weird has been happening, but these last few days its just been really weird.
1) it started randomly going into driving mode, i dont even know how to activate it or what it does, but i think its draining my battery
2)When i was watching a tv show on my phone it thought that there was an hdmi cable connected and wouldnt let me hear anything through my headphones. i exited it several times but it still though there was a cable connected. Then i went straight home and quit it from the task manager and it worked with the headphines but that might have been a coincidence.
3)When i connect the charger it takes a while to realize that its charging and sometimes stops charging and says that the battery is too hot or too cold but when i feel the phone it feels completely normal.
4)When i connect the usb cable, other than taking a while to realize that its connected to a charger it doesnt realize that its a usb so i cant transfer files with my computer which i do often
5)I pressed home before and it took me to some sort of clock which i imagine is for a dock but i have no such thing
6) Even after using the phone for a while and using several apps the android os has used 59% of my battery, when usually its the display that uses about 30 or 40%
none of these things had happened before and now they randomly started all at once, i havent downloaded any shady apps so i doubt its malware
any ideas?
thanks
Click to expand...
Click to collapse
It's just a software problem, the reasons might be:-
1) you might have opened and closed some huge apps randomly and very rudely..
2) You are low on space on the internal MMC Card
3) Your phone might be performing the restarting apps re scheduler
Solutions:-
1)Factory Data reset will not help as the cache section might be corrupt.. neither the android 3e will help...
2) a)Use odin and download the Latest firmware package from Sammobile's Website.
b) for tutorial on flashing, go http://forum.xda-developers.com/showthread.php?t=2488942.
c) Do not touch the phone after processes and restart was observed...
d) Again get into download mode and re flash the same Firmware again...
e) Restart the phone holding the HOME key, (it won't do anything by itself)
f) it will surely fix your Phone
3) Message me if any problem persists...
avaneesh3 said:
1. Turn Off phone
2. Remove battery.
3.Take a Brush with hard bristles(Toothbrush/Artist's Brush)
4.Take a pin.
5.Take your own sweet 15mins to perfectly clean the micro usb port using the brush. Nicely and Tidily, give all possible strokes to flawlessly remove any dirt in there.
4.Then take your pin(Be careful here) and gently insert it into the gap between that small metallic micro slab and the bottom part of the usb Connector and gently move it up, VERY GENTLY!!!
5.Clean the battery's charging plates using a cloth, i used my own T-Shirt.
6.Put battery in and REBOOT.
7.Clean the charging pin of the charger using the safety pin/Brush or both.
Click to expand...
Click to collapse
I registered on this forum just to say that this is a great solution. It looks like my phone is saved now
Hope it will not happen again.
I believe I have a hard brick, but not sure about diagnosis or options. I put my phone on the charger last night, and it was dead this morning. I have been able to get it to boot twice only for it to shut off immediately due to lack of charge. I have plugged the phone into 3 different USB chargers and none of them appear to be charging my phone, however they all work on my Nexus 7. There is no LED on to indicate it is charging as it normally would. I cannot get into recovery or download mode. Any suggestions?
A little background about my specific situation:
I have had my S3 since launch, and have had no issues with it. I have had it rooted since the bootloader was overcome, and have run custom ROMS ever since. Most recently, I have been running CM 11 with the latest nightly being from early Feb. (not sure which date). I have CWM installed, and up til this point, my phone was working fine. I did get occasional random reboots since the latest nightly that I flashed, but the phone remained completely functional.
EDIT: It is not a brick problem, it is a charging issue. I can charge my phone in the car, but not through a wall charger or connected to a pc. When plugging into a pc, it does not register anything at all.
solido888 said:
I believe I have a hard brick, but not sure about diagnosis or options. I put my phone on the charger last night, and it was dead this morning. I have been able to get it to boot twice only for it to shut off immediately due to lack of charge. I have plugged the phone into 3 different USB chargers and none of them appear to be charging my phone, however they all work on my Nexus 7. There is no LED on to indicate it is charging as it normally would. I cannot get into recovery or download mode. Any suggestions?
A little background about my specific situation:
I have had my S3 since launch, and have had no issues with it. I have had it rooted since the bootloader was overcome, and have run custom ROMS ever since. Most recently, I have been running CM 11 with the latest nightly being from early Feb. (not sure which date). I have CWM installed, and up til this point, my phone was working fine. I did get occasional random reboots since the latest nightly that I flashed, but the phone remained completely functional.
Click to expand...
Click to collapse
It's possible that your usb port is bad, but try to clean the inner contacts of the port first. You could try to plug into your PC instead of wall charger see if it works. In anycase if it worked with PC, but not wall charger or both, you need to replace the usb board which can be purchase for cheap on Ebay.
buhohitr said:
It's possible that your usb port is bad, but try to clean the inner contacts of the port first. You could try to plug into your PC instead of wall charger see if it works. In anycase if it worked with PC, but not wall charger or both, you need to replace the usb board which can be purchase for cheap on Ebay.
Click to expand...
Click to collapse
I have plugged into my PC as well, and it does not work. It does occasionally vibrate though...
solido888 said:
I have plugged into my PC as well, and it does not work. It does occasionally vibrate though...
Click to expand...
Click to collapse
Do you have an external battery charger or a spare charged battery? Give it a try and see what happens.
snackwells said:
Do you have an external battery charger or a spare charged battery? Give it a try and see what happens.
Click to expand...
Click to collapse
Unfortunately, I do not.
solido888 said:
Unfortunately, I do not.
Click to expand...
Click to collapse
Do you know of someone who has an S3? Perhaps try swapping batteries with a charged one from a friend/associate, or test with a spare from a verizon store. At least then you can rule out a charging/USB charge port/battery issue vs something else
snackwells said:
Do you know of someone who has an S3? Perhaps try swapping batteries with a charged one from a friend/associate, or test with a spare from a verizon store.
Click to expand...
Click to collapse
I don't know anyone. I am going to try and seek help at the verizon store, but they seem so useless whenever I go, and I think they will be more motivated to sell me a new phone.
Well I got my phone to work. I pulled the battery off and just cleaned out some of the dust that had collected. I assume it was just not getting a good connection. Thanks for the suggestions though
Sent from my SCH-I535 using Tapatalk
solido888 said:
Well I got my phone to work. I pulled the battery off and just cleaned out some of the dust that had collected. I assume it was just not getting a good connection. Thanks for the suggestions though
Sent from my SCH-I535 using Tapatalk
Click to expand...
Click to collapse
Turns out, it only worked on my car charger. The problem persists outside of my car. I cannot charge either through a wall outlet or on a USB cord connected to a PC. I have tried 2 instances of each all with their own cables. My car charger works fine though.
Anyone experience a similar problem? I am going to try and wipe and flash a new ROM, hoping that will fix it.
I've had my Nexus for a couple weeks and noticed early on that it would get incredibly hot in one particular spot on the back and wouldn't charge when I tried to charge it from the wall. I'd suspected my power board of being questionable for some time so I chalked it up to that and made a mental note to replace it. It charged perfectly fine via usb so I just did that.
A few days later I crashed at a friend's place and plugged it into his wall charger without thinking about it. The next morning I was really alarmed to find my phone was boiling hot but it cooled down when I unplugged it and seemed to work fine. It wasn't until that evening when I tried to charge it that I realized it now wouldn't charge via wall outlet OR usb OR connect to my computer and instead this one small area on the back would heat up to painful temperatures within 5-10 seconds of being plugged in. Cue panicking.
So I contacted the retailer I got it from to exchange it and during the time they took to get back to me thought "**** it" and ran down the battery. Then before replying to them I plugged it in again to verify it was still broken and for some reason it was back to normal!? It even seems to charge ok from the wall now.
So wtf happened? This still can't be normal, and I can't have a phone that randomly refuses to charge, but how can I convince them there's a problem? What the hell IS my problem? I can't find anyone else with my specific issue. What's the deal?
Do you have a case on it? If so which one?
Nope! Also, I had stock everything. I was planning to root it but now I can't since I might need my warranty... Been trying to reproduce the error but no dice. Kind of frustrating :/
Dear Androidpeople,
Since November, I am the glad owner of the Samsung Galaxy S6. I am a really Samsung fan, I have had the S2, S3, S4 and now the S6. The previous two weeks I had some charging issues. In particular, sometimes I had to plug in the cable three times before it really 'connected' and started charging. I tried it after that with another Samsung cable and this problem was solved. The day before yesterday I was planning to charge my phone and when I attached the cable to the phone it only started to charge after the phone was already 10 minutes connected.
Till this issues I didn't see that much problems. Every morning my phone was with al my problems, fully charged. Since yesterday, the big problem started. My phone was complete dead/0% battery. I wanted to charge my phone and I got this error: (I got the error in Dutch and tried to translate it, as best as I could)
Cannot charge phone
"The device is stopped charging. De battery temperature is too high. Be careful with disconnecting your charger. It could be very hot."
"When you disconnect the charger and reconnect is afterwards, you could possibly proceed charging your phone. If this overheating issue keeps existing, please contact our customer service because of risk of fire and injuries."
Click to expand...
Click to collapse
I have never had a problem of this kind. My phone and charger were both fully cold. I spoke with a guy at Vodafone and he told me this should be a case of warranty of Samsung/Vodafone. The problem now is, back-up.
The device is 0% charged, I could not charge it anymore and when I turned my phone on, it directly turned off. Now did I try to charge it yesterday and last night with multiple chargers. This morning it suddenly was 13% charged. So i quickly ran to my laptop to connect my device with it and start back-upping photos. But after connecting it tries to charge and I get the same error as i mentioned above. If I just look on the device itself every app is blocked for 'safety reasons' except 'Phone' and 'Contacts'. I cannot look into the Gallery, Dropbox or Onedrive. The device connecting with the laptop was not helpful. The laptop does not recognize any phone connected to it. So copying files from the laptop and the phone are not working. It looks the end of the possible solutions but maybe I forgot something.
Things tried tot fix it:
- Three different chargers
- Two different laptops
- Two different data cables
- Connecting via power, via laptop via the power bank.
- Cleared Dalvik Cache.
When I let him pick up by Vodafone they will try to fix the issue, but I will lose every photo from it. I know I should make a backup earlier. But that is talking now. Is there maybe one solution, one clever thing, one special tweak I could do to save my photo? Or should I start my grieving process?