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So, I bought a Qwest Mogul that a guy was using on Sprint. Well I put a Verizon compatible rom on it so it is ready to go on Verizon's network. Well here is the problem, I took it to two Verizon stores yesterday. One was not a corporate store so there weren't able to help me, but were somewhat helpful. The other was an actual Verizon store, the person on the phone for customer service told me that I would have to take it to a store and they would ship it off to get it ready for the network. Well I was willing for them to do that if I could get the phone working. Well I got it there and the guy was typing **** on the computer and after about a half an hour he told me that they couldn't because the phone wasn't E911 compliant. There is no way that the phone isn't E911 compliant. They won't do anything else because the ESN says it isn't.
What should I do? Should I just sell it back on ebay and save up the extra $100 for an XV8600 or is there something I can do. Verizon is totally lame for this. Please try to help me.
Keep calling technical support until someone will add your esn to their database.
I will continue trying that. Does Sprint need to release the ESN to Verizon? That is what I got told today on my 2 hours of getting the runaround from local Verizon stores and the Sprint stores that I went into had no idea what I was talking about. I figured I was not making as much impact on the phone as I could in person, but people are just as dumb in person as they are on the phone.
Call Sprint store. Tell me they can't activate a new phone I have to purchase from them. Tell them the phone is unlocked and works on Sprint they said they don't know how to do it.
Call second Sprint store ask for the IMEI number and tell me they can't find a record for it, cant activate it, they are busy sorry goodbye.
Call Corporate office tell me yes I can activate it but this phone does not qualify for a month to month service and even though it's unlocked I will be locked into a 2 year contract as a new customer.
Does that sound right? I only have 14 days to decide if I want to stick with the service? How could I be hit with a penalty for leaving if they have given me nothing up front?
Hand76 said:
Call Sprint store. Tell me they can't activate a new phone I have to purchase from them. Tell them the phone is unlocked and works on Sprint they said they don't know how to do it.
Call second Sprint store ask for the IMEI number and tell me they can't find a record for it, cant activate it, they are busy sorry goodbye.
Call Corporate office tell me yes I can activate it but this phone does not qualify for a month to month service and even though it's unlocked I will be locked into a 2 year contract as a new customer.
Does that sound right?
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And yet, you still want to be with Sprint. I'm so lost.
From what I've heard, you can't bring your own phone to sprint's month to month service. You can if you sign a contract though, but you knew that already.
Hand76 said:
Call Sprint store. Tell me they can't activate a new phone I have to purchase from them. Tell them the phone is unlocked and works on Sprint they said they don't know how to do it.
Call second Sprint store ask for the IMEI number and tell me they can't find a record for it, cant activate it, they are busy sorry goodbye.
Call Corporate office tell me yes I can activate it but this phone does not qualify for a month to month service and even though it's unlocked I will be locked into a 2 year contract as a new customer.
Does that sound right? I only have 14 days to decide if I want to stick with the service? How could I be hit with a penalty for leaving if they have given me nothing up front?
Click to expand...
Click to collapse
This is your chance to run far away. There are tons of other services that provide better pricing and service than Sprint, unless you're in that 5% of the country that Sprint would get better service, somehow.
It's all because of my job. I work in a large concrete building where there is ZERO AT&T service.
Verizon and Boost Mobile work well, so since Boost uses Sprint towers I was looking to join them.
Can you activate this phone on Boost Mobile? I need another suggestion along those lines.
Hand76 said:
It's all because of my job. I work in a large concrete building where there is ZERO AT&T service.
Verizon and Boost Mobile work well, so since Boost uses Sprint towers I was looking to join them.
Can you activate this phone on Boost Mobile? I need another suggestion along those lines.
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Nope. Boost requires you to buy a phone from them. Why not just use Ting?
http://forums.androidcentral.com/google-nexus-5/328466-nexus-5-boostmobile.html
aooga said:
Nope. Boost requires you to buy a phone from them. Why not just use Ting?
http://forums.androidcentral.com/google-nexus-5/328466-nexus-5-boostmobile.html
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Never even heard of it lol. Going to look into it now.
Try ting
Hand76 said:
Call Sprint store. Tell me they can't activate a new phone I have to purchase from them. Tell them the phone is unlocked and works on Sprint they said they don't know how to do it.
Call second Sprint store ask for the IMEI number and tell me they can't find a record for it, cant activate it, they are busy sorry goodbye.
Call Corporate office tell me yes I can activate it but this phone does not qualify for a month to month service and even though it's unlocked I will be locked into a 2 year contract as a new customer.
Does that sound right? I only have 14 days to decide if I want to stick with the service? How could I be hit with a penalty for leaving if they have given me nothing up front?
Click to expand...
Click to collapse
If you want to use the Sprint network with your Nexus 5, try signing up with Ting.com (a Sprint MVNO). They're very responsive to users and prices are much better than Sprint's. You'll need to order a Sprint SIM from them for $10 unless you can pick one up elsewhere.
It will work on sprint. You have to get a LTE sim card from them. Do not let them tell you otherwise. That's all you need. Pop it in and reboot. I'd call sprint and ask them to send you one.
sent from my Hammerhead Nexus
Would they have to add the MEID for 1x/EVDO or all Nexus 5s in their database already? A prepaid option like Ting may be a good way to go but if you could figure it out how to flash to Page Plus that would be cool too.
Sent from my Nexus 5 using xda app-developers app
Are you a masochist? If I were you I would run as far away as possible from Sprint. You said you don't get AT&T coverage at work. What about T-Mobile?
MrObvious said:
Would they have to add the MEID for 1x/EVDO or all Nexus 5s in their database already? A prepaid option like Ting may be a good way to go but if you could figure it out how to flash to Page Plus that would be cool too.
Sent from my Nexus 5 using xda app-developers app
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Click to collapse
I was wondering that myself. If T-Mobile has good 3/4g in your area it will be a great experience on this phone.
Sent from my Nexus 5 using xda app-developers app
Hand76 said:
Call Sprint store. Tell me they can't activate a new phone I have to purchase from them. Tell them the phone is unlocked and works on Sprint they said they don't know how to do it.
Call second Sprint store ask for the IMEI number and tell me they can't find a record for it, cant activate it, they are busy sorry goodbye.
Call Corporate office tell me yes I can activate it but this phone does not qualify for a month to month service and even though it's unlocked I will be locked into a 2 year contract as a new customer.
Does that sound right? I only have 14 days to decide if I want to stick with the service? How could I be hit with a penalty for leaving if they have given me nothing up front?
Click to expand...
Click to collapse
none of that is correct. i assume you have a 32gig model. you must remove the last number from the imei and the system will recognize it. you can go on the new month to month framily plan since you are bringing your own device. bringing your own device is the same as purchasing one through the new easy pay program (where you have no contract, just obligated to pay phone off).
Hey and you can join my framily while your at it. Your bill would be $40 a or lower at the base. PM me for details. ?
Sent from my Nexus 5 using Tapatalk
Hand76 said:
Call second Sprint store ask for the IMEI number and tell me they can't find a record for it, cant activate it, they are busy sorry goodbye.
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Click to collapse
You didn't buy your N5 from T-mo by any chance, did you? There have been issues with activating N5 purchased from T-mo, onto Sprint because Sprint didn't have those IMEIs loaded into their system (phones purchased from google had that issue for the first few days after launch, but it was quickly addressed. But phones purchased from T-mo reportedly still have the issue)
Been thinking about picking up one if these as a backup. The problem is that these phones can only be activated on postpaid verizon after 6 months of being active on prepaid. Sort of a deal dealer. Can this limitation be passed? Is there anyone who knows of a way to bypass this and just activate straight on my share everything plan?
Anyone?
I would like more information on this too.
Sent from my XT1060 using Tapatalk
since my GSIII decided to commit suicide and I didn't want to spend too much money to upgrade devices when all the new flagships are about to be released, I got myself a moto g.
Good news is that you can activate it directly onto a postpaid plan. I didn't give it a prepaid number to begin with, so I don't know if that would affect anything, but if your phone has no number, just activate it through *228. It failed the first time when programming, but the second time around it worked.
rawrgh said:
since my GSIII decided to commit suicide and I didn't want to spend too much money to upgrade devices when all the new flagships are about to be released, I got myself a moto g.
Good news is that you can activate it directly onto a postpaid plan. I didn't give it a prepaid number to begin with, so I don't know if that would affect anything, but if your phone has no number, just activate it through *228. It failed the first time when programming, but the second time around it worked.
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thank you for the response about this... can anyone else confirm this?
i called a verizon store earlier and was, of course, told that no you could not and it had to be on the 6 months, etc...
so if i pickup a moto g (verizon capable) from best buy, for $100, and just buy the phone and leave (they will let me?) i can then just *228 from the phone itself and port it onto my account somehow?
currently using an iphone 4 on verizon.
cyburke said:
thank you for the response about this... can anyone else confirm this?
i called a verizon store earlier and was, of course, told that no you could not and it had to be on the 6 months, etc...
so if i pickup a moto g (verizon capable) from best buy, for $100, and just buy the phone and leave (they will let me?) i can then just *228 from the phone itself and port it onto my account somehow?
currently using an iphone 4 on verizon.
Click to expand...
Click to collapse
My process with getting the phone was walking into target and picking one up for $100, *228 with phone number you want to transfer and the account password (had to search for that) and it activated on the second try.
I most definitely went from numberless to postpaid plan.
Maybe I got lucky because the guy who got the phone for me wasn't the usual guy who takes care of phones. YMMV
AshtonTS said:
Been thinking about picking up one if these as a backup. The problem is that these phones can only be activated on postpaid verizon after 6 months of being active on prepaid. Sort of a deal dealer. Can this limitation be passed? Is there anyone who knows of a way to bypass this and just activate straight on my share everything plan?
Click to expand...
Click to collapse
I can confirm.
I just bought a Moto G from Best Buy. I turn on the phone, killed the activation. Because I have a business account, I logged into the web, put in the ESN number. Once I did this *228 and it activated with my number and 3g.
Groovy!
thats two confirms. One more and i sell my soul and gs3 for a G!
What is the account password. You mean to log into the online account?
Best Buy Verizon Moto G Prepaid - Activated Successfully on Contract
Another data point for a successful activation on a contract plan. Picked up the phone from Best Buy, bypassed the activation screen, dialed *228, and success! Both voice and data are functioning. Hopefully it's a permanent replacement.
For anyone who did this, did you have an old plan without data, and if so, did it force you to change your plan?
I want the moderator to ban me.
sprockkets said:
For anyone who did this, did you have an old plan without data, and if so, did it force you to change your plan?
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Click to collapse
I currently have an unlimited data plan and didn't have to make any changes to use the Moto G.
raiderj said:
I currently have an unlimited data plan and didn't have to make any changes to use the Moto G.
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Well the person I'm trying to get this for doesn't have any data plan and uses an old plan from years ago and doesn't want to change. Sometimes the stupid carriers detect you went from a feature phone to a smartphone and tell you you have to upgrade your data plan or else.
Hope it works.
Make sure the network fine.
sprockkets said:
Well the person I'm trying to get this for doesn't have any data plan and uses an old plan from years ago and doesn't want to change. Sometimes the stupid carriers detect you went from a feature phone to a smartphone and tell you you have to upgrade your data plan or else.
Hope it works.
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Click to collapse
That I'm not sure about. Verizon may very well be able to tell if a newly activated phone is a "smart" phone and requires a data plan. There might be better/cheaper options for phones without data plans.
I just bought one for my Dad, His S3 crapped out and went to try and activate this moto g on my account which is not prepaid and it wouldnt do it not even ask for the #, so I called *22898 for prepaid activation and it says its LOCKED and to return it to the store. Wal-Mart must had not scanned it properly. So I`ll go back get that fixed and hope it can activate cause he can upgrade in 4 months but Verizon wont Budge so no point and buying a used phone for a lot of money for just 4 months.
Update: Got it exchanged, Dialed *228 activated the first time
hyelton said:
Update: Got it exchanged, Dialed *228 activated the first time
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Glad to hear it worked out for you. I was a little worried when I bought my phone. The clerk at Walmart had to scan it quite a few times. I was worried it wasn't going to get unlocked, like yours.
Sent from my XT1028 using Tapatalk
Heres a small video of it being activated:
https://www.youtube.com/watch?v=L4kCBMV5tOw
Morning all!
I have a Verizon grandfathered unlimited data plan with one line which I curently have an S3 on. Over the weekend I bought a working S5 for $80 bucks. Guy said there was no issues with verizon. He even left sim card in it and I discovered it still has service. Well doing a little poking around I found in the 'my verizon' app that the phone upgrade eligibility is 02-2016.
I have an old verizon s3 thats dead with clean meid. Could that be used to swap with the current s5 to release the s5 from contract so that I could move it into my unlimited data account?
Or is there a better way to handle this? I get the impresion the previous owner is just going to abandon the verizon account so im not worried what happens on that end. Only that I have a clear phone that dosnt mess up my unlimited data.
sattech200 said:
Morning all!
I have a Verizon grandfathered unlimited data plan with one line which I curently have an S3 on. Over the weekend I bought a working S5 for $80 bucks. Guy said there was no issues with verizon. He even left sim card in it and I discovered it still has service. Well doing a little poking around I found in the 'my verizon' app that the phone upgrade eligibility is 02-2016.
I have an old verizon s3 thats dead with clean meid. Could that be used to swap with the current s5 to release the s5 from contract so that I could move it into my unlimited data account?
Or is there a better way to handle this? I get the impresion the previous owner is just going to abandon the verizon account so im not worried what happens on that end. Only that I have a clear phone that dosnt mess up my unlimited data.
Click to expand...
Click to collapse
All you really have to do is put your Sim in the new phone and everything will be fine.
The only way there could be a problem is if the guy you bought the phone from is still under contract and he stops paying the bill. Then they will blacklist the phone, but that won't do anything to your unlimited account, the phone just won't work any more.
I have zero expectation that he is going to continue paying the bill. That's why I had the idea of replacing the contract phone with an already dead one then I wouldn't loose out.
sattech200 said:
I have zero expectation that he is going to continue paying the bill. That's why I had the idea of replacing the contract phone with an already dead one then I wouldn't loose out.
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Click to collapse
Well if his phone is paid for through contract completion or he just bought it out right, then you should be fine. I don't believe they have the right to blacklist a phone that's completely paid for in one way or another.
However, if it's not paid for and he stops paying the bill, there will be a problem.
If you put an old phone on his contract, I doubt that will help you. I would think they will blacklist the phone that's under contract regardless, because they have no right to blacklist your old phone.
That is just what seems logical to me, I don't know their procedure on this for fact.
bweN diorD said:
However, if it's not paid for and he stops paying the bill, there will be a problem. .
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Click to collapse
This is what I'm expecting to happen.
bweN diorD said:
If you put an old phone on his contract, I doubt that will help you. I would think they will blacklist the phone that's under contract regardless, because they have no right to blacklist your old phone.
That is just what seems logical to me, I don't know their procedure on this for fact.
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I do believe you can swap phones while under contract. Ie if this S5 was dropped in water and died, I could obtain another verizon phone that wasn't under contract and swap the phones. It would seem to me then that would release the S5 from the contract but hold the S3 liable. If he defaulted on the contract then the S3 would get blacklisted because that's what's currently in the account under the contract. Or would they still blacklist the original phone even though its not in the account anymore? Anyone know the answer for certain?
sattech200 said:
This is what I'm expecting to happen.
I do believe you can swap phones while under contract. Ie if this S5 was dropped in water and died, I could obtain another verizon phone that wasn't under contract and swap the phones. It would seem to me then that would release the S5 from the contract but hold the S3 liable. If he defaulted on the contract then the S3 would get blacklisted because that's what's currently in the account under the contract. Or would they still blacklist the original phone even though its not in the account anymore? Anyone know the answer for certain?
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you can defiantly swap phones on an account, weather they are paid for or not. i have done it many times. there is no issue, until you dont pay the bill.
i see your point with putting the old phone on, and you may be right. however, i just dont see how they could legally blacklist a phone that no money is owed on. i could be wrong though.
since you already bought the phone, i dont see where you have much options really, regardless of an accurate answer to your question.
just put his sim in your old phone, which will register it to his account. then you will just have to wait it out for a while and hope the s5 dont stop working.
bweN diorD said:
since you already bought the phone, i dont see where you have much options really, regardless of an accurate answer to your question.
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Click to collapse
Thank you for the input. If I knew for certain what the answer would be = I want a note 3or4 but the S5 will work great for the time being since $ is so tight. If the phone is going to get blacklisted with Verizon then it goes to the girlfriend to replace her iphone on Straight Talk. If I can get it cleared through verizon then it will be mine and the girlfriend gets my old S3....Hmm will I be able to move it to Straight Talk if blacklisted on verizon?
sattech200 said:
Thank you for the input. If I knew for certain what the answer would be = I want a note 3or4 but the S5 will work great for the time being since $ is so tight. If the phone is going to get blacklisted with Verizon then it goes to the girlfriend to replace her iphone on Straight Talk. If I can get it cleared through verizon then it will be mine and the girlfriend gets my old S3....Hmm will I be able to move it to Straight Talk if blacklisted on verizon?
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Click to collapse
sorry, i dont know if there is a universal blacklisting that crosses carrier lines.
I mean to get the phone unlocked so I can move it to straight talk.
Just had a chat with Verizon and you are correct. The phone that originally started his contract would get blacklisted.
A customer received a Galaxy S5 (clean IMEI/MEID, not attached to any accounts at time of sale), and they claim Sprint won't allow them to use the phone on their Sprint plan because it's a prepaid phone.
Can this situation happen?
yes. if its a G900P as far as the hardware goes tho, should be able to flash the non prepaid firmware via Odin and use it that way. Might get caught up in the IMEI tho. Carriers do reserve the right to do exactly this, even tho it seems wrong. vzw does it all the time.
Really, all you need is a rep who isnt as up to speed on sprints policies, or is willing to break them (a case of last-day-itis would do it) and get it done. If its a sprint IMEI, and its just in the prepaid database vs the postpaid, it shouldnt take too much to get it moved to the right place internally to get it to where it can be activated.