Hi folks,
What is a good diagnostic software package I can run to see if I have a memory or other hardware problem?
My Tab 2 10.1 p5113 has been glitchy for more than six months. I initially blamed it on the horrible software update late last year, but even after taking the subsequent update (MK3) this thing still has force closes all over the place and reboots often. My other identical 5113 has been rock steady since the MK3 update.
I've wiped the tab, installed several different custom ROMs. OMNIROM was much less glitchy, but it still would die after a while and reboot. I would also see some graphic artifacts on the screen, sort of in a line from left side about mid-way down the screen. This persisted over a few different roms I've tried, coming and going.
Eventually I wiped everything and did an Odin-to-stock MK3. The tab is still unstable, even before installing any non stock apps. IT rebooted while doing its initial setup (right after entering Google account), then again during the first app update once playstore realized it was a year out of date for the apps.
If it were a PC, I would be running memtest and other utilities to troubleshoot memory and "hard drive" communications.
What's the best thing to try here? I'm thinking to sell it on the Swappa Boneyard, but interested to do full diagnostics first...
Marc
Related
Has anyone experienced their TP crashing during normal operation, and found the only way to recover is through a hard reset?
That's what happened to me last night. I'm running a stock HTC ROM that I upgraded when it came out (two weeks ago?) and the device was working without any problems up until then.
Last night though I was using Opera to browse a website and it suddenly became unstable. I closed Opera and found it wouldn't re-start so I performed a soft-reset. From this point on the device wouldn't go past the boot screen (displaying 'HTC Touch Pro' with the red version numbers - not even getting to the animation). I attempted to soft reset a few times (and even removed the battery for a while) but it still would not boot.
So I performed a hard-reset and restored a backup, whereupon it now seems ok again.
To give a little more info:
- the device was fully charged (had been on charge via USB all day)
- TF3D not installed - standard WM6.1 with SPB Phone Suite installed
- Browsing over wifi (bluetooth and HSDPA connection were also active)
- Running Opera 15613
- Just before the crash, a bug appeared whereby typing a single character into a website textbox (using the slide-out keyboard) would cause that character to be repeated a large number of times on screen - this has never happened before
I've always run the device with the stock HTC ROM and never had any issues like this.
Anyone had anything similar happen?
Yep, just had to hard reset then restore sprite...I was trying to play a song through tf3d and it froze. Soft reset only lead me up to the first screen that states radio version...yaddah yaddah yaddah...hard reset 'solved it'.
Does your phone got hot?
I had a problem while browsing over wifi. To boost the speed i changed power manegment to best performance in wifi settings and phone got hot in few minutes, opera crashed and soft reset didn't help either. But for me removing betery solved the case and also cooling the device a little.
hope this helps
BHole
BHole said:
Does your phone got hot?
I had a problem while browsing over wifi. To boost the speed i changed power manegment to best performance in wifi settings and phone got hot in few minutes, opera crashed and soft reset didn't help either. But for me removing betery solved the case and also cooling the device a little.
BHole
Click to expand...
Click to collapse
It gets warm sometimes, however in this case I'd only been using the device for a few minutes, so I think it was still cold.
I tried removing the battery but that didn't help.
Seems to be behaving itself since then though.
I got the same problem nearly every day. After a few hours (up to 12) it gets frozen. Only hardreset was possible. I got this problem since a view months. I'm trying now to leave one after another program not installed after every necessary hardreset. Currently i'm suspecting either WM6.5 itself, vAlert or some other mortscript apps. For now i don't installed vAlert and there is no crash since over 24 h.
The following programs are innocent:
- tf3d
- pointui
- SmsReportsEraser
Surprisingly enough, I had the exact same problem just the other day. I got my TP about two weeks ago and was still looking around here learning the ropes of flashing etc and the differences between it and the Mogul. I kinda liked the business card reader that came on the stock rom and couldn't find it as a cab anywhere so I was undecided on flashing a new rom. I also didn't like the TF3d so I wasn't running it. I was using the regular win today screen with spb weather and Phone Suite installed. Worked fine like that for over a week. I got a text message on Tuesday and the TP froze up, so I did a soft-reset. It got frozen on the boot screen just as you described. Fortunately I was able to in hard-spl from the micro disk to unlock it, then I installed NFSFAN's custom rom, also from the micro disk.
Not related to the topic, but I really like how that new rom functions. I added the telus radio as well and now the battery at least makes it through the work day. Before I had to charge it mid day! Only thing I miss is that stupid business card program from the stock rom. If anyone can point me to a cab I'd really appreciate it. I get so many cards its a pain to enter them all manually.
Thanks,
PhilyT
I just started having this problem a couple of days ago. This has happened twice now. Warm-booting did start the reset process (I would get the splash screen), but it never got past that.
i think theres a thread about this somewhere. The cause isnt known but they are trying to pinpoint the problem. Bad rom chip, software problem etc
I've also have been affected by this and its a pain... having to setup the device again.
Mainly this problem has to do with tf3d2 in my case as i try to save a contact each time it will free. So i have to manually enter a phone number and store it.
I guess its better than a hard-reset
Starting in the past week, my Fuze starts acting weird (symptoms include contacts not showing up, apps giving weird error messages, recently opened programs fail to appear), so I do a soft reset. It doesn't want to boot though. It freezes on the screen that says "Preparing your device for first use", or sometimes it goes all the way to the "Tap the screen to set up your Windows Mobile device". After going through the initial setup, all my settings and data in the internal memory are gone.
I thought this was a problem with the ROM I recently flashed (EnergyRom 3.0, the WinMo 6.5 one) so I flashed back to the EnergyRom 2.0 one (WinMo 6.1, was using it before without any problems, but flashed to a newer build). It's still happening so I'm guessing it's not the ROM. I'll try flashing to a different ROM anyway, but I'm skeptical it'll do anything.
Any suggestions on what to do? I bought the phone off eBay, and I'm in Canada, but if I could get it to an AT&T store, is there any chance they can do an exchange? Hopefully it won't have to come to that...
So, I know am not as knowledgeable as most on this forum, so please be gentle!
I am using the TF700-t, 64 GB internal, with a 64 GB sdcard.
I installed Crombi-kk 4.4.4 on my TF700 a few months ago. Everything worked fine for a couple of months, then I started noticing apps would freeze, the tablet would suddenly reboot on its' own volition...the tablet seemed to have a mind of its' own!
I formatted the tablet, reinstalled, clean install of apps (no backed up data), it worked fine for a few weeks, then the same issues, along with app icons suddenly disappearing from the main screen and new app icons appearing on their own. Really spooky!
Three days ago, I formatted the tablet, installed Crombi-kk again, clean app install, worked fine for a few hours, then started misbehaving again, with the same issues, but now some of the apps (e.g.: Alarm Clock Xtreme) did not function at all (resulting in me oversleeping and being late for work).
Today, I formatted the tablet twice, reinstalled Crombi-kk, installed apps, and rebooted after each app installation (prior to opening the apps). I am noticing that some apps (specifically Google Play Music) refuse to open on the tablet (Apollo works fine). Several apps take a significantly long amount of time to open. There is no seeming pattern as to the issue.
Call me perplexed in North Carolina! Any suggestions or ideas as to what could be occuring? I am on the verge of going out and purchasing a new tablet (but it will not be another ASUS), but do not really want to spend the bucks.
Are you on the correct bootloader???
Other than that, I would recommend to flash a different rom and see if you get the same problems.
I would start with CROMI-X or even stock rooted, try ZOMBi, CM11 - lots to choose from.
That should tell you if this is rom specific or unique to your tablet.
Folks,
During a recent power outage my battery completely drained for the first time. Powering on after a full charge, started getting screen msgs (yellow text) info on some system internals. tried rebooting, and got "failure to load efs". and the phone comes back up in Factory test mode. I had never attempted any modification on this phone and everything looked stock to me. I had bought used from B&H, so cannot swear to its complete history. Samsung recommended a "smart Recovery from Best Buy that after two swap-outs i am still getting all the above msg's. I have no experience in rooting or anything else, but have a background in software. Info found through searches seems to indicate Verizon Samsung sg3's may be the most difficult to add mods. I found a stock rom, and loaded it successfully via odin. Best Buy guy said he loaded an original stock as well, and still no luck. Even though this happened after a hardware issue, and i know its firmware, at a loss as to what is causing this. it generally degrades performance of the phone in everything, including linking to playstore to download apps. I have everything backed up, with nothing to lose if anyone has a path to a working phone....I'm game. running 4.4.2
hi everyone! I just wanted to explain my situation here so that maybe someone can help me understand what is happening.
I own the Exynos variant of this phone 12/256.
Being a huge fan of debloating my entire life, i got the phone and after some time, seeing that the battery life won't improve, I started digging.
At first, i have removed MANY apps that are useless, but have never touched system related apps, maybe bixby or smth. Nothing happened. Then the OneUi 5.0 came, beta, installed it, then the stable came, installed it, had a factory reset done to start fresh and i got to debloating again. And for about two weeks everything worked smoothly. Then i was at work one evening and i started seeing my phone acting weird, mobile data going on and off(kinda always on 4g+ at work) so i decided to restart the phone. Clicked restart, put it in my pocket and after 5 mins i felt it warm in my pocket. Checked it and saw it was restarting in a loop and after a few more restarts it said " rescue party/ etc/etc, your phone failed to restart multiple times bla bla". The only way to get it up and running was to delete all apps inside that menu then the phone would boot in safe mode so i could backup my data, then i had to factory reset it again. This happened 3 times, in a 1.5 week period. Last time i debloated, i only uninstalled youtube, youtube music, microsoft onedrive, etc etc. Haven't even touched anything related to a system app, because in that menu it would say some system files are missing or smth like that. This evening I ve got the update with the November security patch, downloaded it, installed it and now it's looping again.
Does anyone know what might be the cause? Because obviously i didnt get rid of any system app this time.
Contact Samsung support. Possibly to be replaced under warranty
Maybe just download a firmware that doesn't have much bloat then see if the issue keeps happening without you debloating. If it doesn't happen anymore and then you start debloating things and it happens, then you know your problem.
More than likely you've de-bloated something you shouldn't have.
Back up all your data (if you're still able to), then factory reset & flash clean stock ROM.
Thereafter, flash a de-bloated custom ROM or do a very careful de-bloat yourself (plenty of guides on XDA).
Everything I've debloated was done side by side to a parallel xda thread for samsung debloating, it's not like it was 100% out of my head. Disabling bixby, microsoft onedrive, samsung free, upday, ar core elements inside and out of the camera, live messages from the s pen doesnt look to me like it should make the phone go bootlooping.
I've flashed the first stable firmware last night after the incident, updated it to the latest november update and I'm keeping an eye on it. If it randomly goes bootlooping and to rescue party, I'm taking it to samsung in my city.
stefancrisxd98 said:
Everything I've debloated was done side by side to a parallel xda thread for samsung debloating, it's not like it was 100% out of my head. Disabling bixby, microsoft onedrive, samsung free, upday, ar core elements inside and out of the camera, live messages from the s pen doesnt look to me like it should make the phone go bootlooping.
I've flashed the first stable firmware last night after the incident, updated it to the latest november update and I'm keeping an eye on it. If it randomly goes bootlooping and to rescue party, I'm taking it to samsung in my city.
Click to expand...
Click to collapse
dont root your phone, you might lose your warranty.
i see you flashed the firmware so keep an eye one the phone, debloating shouldnt have to do anything with this issue, a lot of us debload and have not faced this kind of issues.
i did debloat mine, i bought my phone with A12 and it took me 2 days to set it up including the date transfer and debloat, then i received A13 which i installed and kept using it without a reset which i should have done but i was very busy.
I haven't rooted this one, not yet because it's new and I don't need anything root acces can give me at this popoint. Although I have rooted many phones before, including samsung, I've never encountered this before, even though I've seen it was introduced by google in A11 or smth. I dont know.
What variant is your phone? Maybe you can give me a file with what you've debloated so far to compare.