The 4.0.4 OTA update was waiting for me when I woke up this morning. I started the install but when it went to reboot it hung up with a picture of the Android man on his back with a red error/warning triangle.
I haven't done anything with it, hoping someone might be able to help me out.
The phone is rooted but running 4.0.2 stock rom. the battery was a little low when i started the install, but i plugged it in before starting.
Thanks in advance for help,
jvoosh
the reason is that your phone is rooted ,so ... if you want OTA ,you had better unroot you rom or ruu
so can I hard reset the phone (pull the battery) without screwing anything up and then figure out how to unroot the phone?
thanks for your help,
j
Ditto
I'm in exactly the same boat, and hope someone answers this before I try a battery pull.
EDIT: I read around and found some people describing our situation, and mentioning that they did battery pulls to no avail. So I did, and nothing broke. However, the update didn't go through, and now I'm trying to figure out why this happened.
Same issue
I'm having the same issue. Phone got the IMM76k update, and after downloaded, was prompted to restart and install. So i did, gets through part of the install, and then goes to the android man on his back with a red exclamation mark. Have tried multiple times, all to no avail. Now, when I click check for update, it says system up to date, but still on 4.0.2.
Non-rooted, bootloader unlocked...anyone have any luck fixing this?
After downloading update, get Android man on back with red exclamation point
I'm having some difficulty getting the update to install, along the lines of some of the comments posted before mine:
I was able to force download the OTA update (IMM76K) according to the instructions on this original post. (It took a few tries, but eventually worked.)
I select the "Restart & Install" option (which is the only option available to me), and it restarts.
I get the relatively familiar Android man with his blue-green glowing polyhedron wireframe guts spinning, and a progress bar beneath him. After getting through what looks like about 20%, it slows down significantly, and I get the Android man on his back with a red exclamation point above him where the polyhedron used to be. I don't recall seeing any specific error message any of the three times that I tried this. (The first time, I did a battery pull; the second and third times, I just waited, and it eventually restarted on its own.) Needless to say, I'm still on 4.0.2.
I'm afraid I'm not very familiar with different version names and so forth (e.g,. I don't know what yakju is), but this was a phone that Verizon sent me in December 2011 here in the US.
Here's the information from my "About phone" page:
Model number: Galaxy Nexus
Android version: 4.0.2
Baseband version: I515.09 V.EK05 / I515.EK02
Kernel version: 3.0.8-gaaa2611 [email protected] #1
Build number: ICL53F
When I first got the phone, I immediately unlocked the bootloader and rooted it. I did NOT install a custom recovery, nor did I install any custom ROM.
It sounds like there might be some kind of validation error, but I do not recall doing anything that would make my OS non-stock, except perhaps side-loading Google Wallet, but since that doesn't even require root, I can't imagine that it would have any effect. My Superuser app shows only the following apps to have ever used root permissions: BusyBox Free, Secure Settings, Superuser, Terminal Emulator, and Titanium Backup. I've only used BusyBox and Secure Settings with Tasker to automate certain tasks, but nothing crazy! Mostly, I just need root for Titanium Backup. (I cannot recall exactly what I restored from my stock Gingerbread Droid X, but I was very careful to only restore apps and their corresponding app data--and I avoided restoring any Google-provided apps.) Even my tethering is done through an app not requiring root (SVTP).
Any advice (not requiring that I do a factory reset or flash a custom recovery or ROM) would be greatly appreciated! I'd also like to hear about people who have similar circumstances, but didn't have problems updating (so that I can rule out various factors).
Thank you in advance!
same exact issue here.
A "solution", albeit less than ideal
The OTA update eventually came to my phone naturally, and it still didn't work. (No surprise there.)
I called up Verizon tech support, and they had me do the Google Services Framework workaround to try to force the update again. Of course, it didn't work.
They said "We're going to need you to reset your device." (i.e., to factory default).
I told them that was wholly unacceptable, since I want to make sure that all my settings are preserved. (I'm kind of obsessive compulsive about things being set the way I like them, and Titanium Backup, as great a program as it is, has sometimes caused some trouble for me when restoring system settings, and especially since I'd be doing a restore after upgrading the OS, I was nervous about that option.)
Verizon got Samsung on the phone. They had no advice except "We're going to need you to reset your device." Both the Verizon rep and I told him that wasn't acceptable.
So Verizon's "solution" was to send me a new device, allow me five days to get everything transferred over, and then have me return the old device.
Up side: In case there was something wrong with my hardware or something else got messed up, I get a new device that I can get set up with the exact same settings as the old one.
Down side: The "new device" is refurbished, so there could potentially be some kind of baggage.
The "new device" came with 4.0.2. I booted it up without the SIM card, skipped all the logging in to Google, and immediately started going through the steps to unlock the bootloader and root the device. (I used the Galaxy Nexus Root Toolkit, which worked like a charm on a 64-bit Windows 7 machine I had lying around.) After unlocking and rooting, I logged into the device with my Google credentials and let it restore my settings and apps that I had downloaded from Google Play.
Then, it notified me that the 4.0.4 (IMM76K) update was available, so I installed that, and it worked without a problem.
Then, I installed the SIM card and got the new device activated through Verizon's website for activation.
Then, with both devices side by side, I went through every phone setting and made sure it's what I wanted, I made sure every app was installed (and if it was a non-Google Play app, I restored it through Titanium Backup), and I restored data for apps that don't store their data in the cloud (e.g., various games) through Titanium Backup. (I made a backup of my old device with Titanium Backup and transferred it over to the new device after getting the new one up and running.)
Everything seems to be working just fine, and the "new device" runs a bit faster and smoother than the old device, and that's with both devices rebooting and then going through the exact same "click paths", side by side.
So it's a bit of a hassle, but everyone who has a Galaxy Nexus should still be under warranty, so if you're polite with your Verizon tech support representative, they may be willing to help you out.
Verizon can sometimes be infuriating with their update release schedule and keeping their customers informed, but they sure do a good job accommodating their customers in other ways.
I realize this isn't really a "solution" to the Android man on his back problem, but this seemed to be the path of least resistance for me, and I'm pretty happy with the outcome so far. (It's been less than 24 hours since I got the "new device" set up!)
Other things I realized I should have tried (and still may, before I wipe my phone and send it back):
- uninstalling BusyBox (through the app itself, since it makes modifications to the system) and Secure Settings
- unrooting
Good luck!
My friend who has a nexus has his bootloader unlocked and CWM on it. He got the OTA today on his way into work and like you guys, he has a broken android when he boots up. We can get into CMW but we are unable to mount his internal SD storage onto our computer and he has no ROM zips on his phone. Any advice as to how to get his phone up and running?
Will wiping the system/data fix it? Is there a way to get a ROM like AOKP onto the device outside of CWM?
Edit: After several reboots it decided to just boot into the stock ROM. Really strange. Anyhow, flashed AOKP and all is well now.
Randomly I find messages about various apps crashing on my z3, always in the same order. First it's com.android.phone then it's some "enterprise service ", then com.qualcomm.qcrilmsgtunnel, then it's com.sonymobile.touchscreen.touchfilter.tfpss, and sometimes another one that I don't remember right now. After a few minutes com.phone crashes again and then all the others in the same order. It's really angering me and I have no idea what's causing it. Phone works normally but the messages about these apps crashing keep coming until I reboot.
It happened back on Kitkat and it happens on lollipop even after I factory reseted the phone.
Am I the only unlucky sob who gets this issue? Any idea why it's happening and how to stop it?
Very rarely I also get what looks like a reboot, but the phone doesn't actually reboots because it doesn't ask me for my pin code but it plays the boot animation and goes back to screen unlock after a while. Because of these issues I'm extremely disappointed right now with this phone. Random apps glitching out for no reason really grind my gears.
Is your phones software altered in anyway? Anyway, Repair it with sony pc companion.
Nope, fully stock not even rooted. By the way, like I said I already repaired after the llollipop update and it still happened. It's unacceptable that I have to waste my time reconfiguring all my stuff and losing data all over the place (without root is impossible to make a decent backup) because the phone is unable to remain stable for longer than a month.
MarkMRL said:
Nope, fully stock not even rooted. By the way, like I said I already repaired after the llollipop update and it still happened. It's unacceptable that I have to waste my time reconfiguring all my stuff and losing data all over the place (without root is impossible to make a decent backup) because the phone is unable to remain stable for longer than a month.
Click to expand...
Click to collapse
Root it. Custom recovery, and you will be able to do backups and restores.
---------- Post added at 11:36 ---------- Previous post was at 11:35 ----------
MarkMRL said:
Nope, fully stock not even rooted. By the way, like I said I already repaired after the llollipop update and it still happened. It's unacceptable that I have to waste my time reconfiguring all my stuff and losing data all over the place (without root is impossible to make a decent backup) because the phone is unable to remain stable for longer than a month.
Click to expand...
Click to collapse
Root it. Custom recovery, and you will be able to do 'decent' backups and restores.
I know, I had all my previous android phones all rooted, but I don't want to root this one yet. I suspect there was something wrong with the theme I was using that was causing the issue. I've been using the phone on another theme and the problem seems to have disappeared. Can't be sure though. Can someone try the theme called "experianz black" for a few days and see if you get crashes?
Actually I just noticed something. If you add a new user, then delete it, all of the processes started on that other user will keep running forever wasting ram. They will not close. And guess which processes are left running on a non existent user? The ones that keep crashing. I think I just discovered a major bug with this worthless multi user mode. As you can see from my screenshot the non existent user's apps kept running for nearly 80 hours after I deleted it. You can try to add a user, switching to it and then back to your main ones, then deleting it and all the apps will remain stuck in memory.
Folks,
During a recent power outage my battery completely drained for the first time. Powering on after a full charge, started getting screen msgs (yellow text) info on some system internals. tried rebooting, and got "failure to load efs". and the phone comes back up in Factory test mode. I had never attempted any modification on this phone and everything looked stock to me. I had bought used from B&H, so cannot swear to its complete history. Samsung recommended a "smart Recovery from Best Buy that after two swap-outs i am still getting all the above msg's. I have no experience in rooting or anything else, but have a background in software. Info found through searches seems to indicate Verizon Samsung sg3's may be the most difficult to add mods. I found a stock rom, and loaded it successfully via odin. Best Buy guy said he loaded an original stock as well, and still no luck. Even though this happened after a hardware issue, and i know its firmware, at a loss as to what is causing this. it generally degrades performance of the phone in everything, including linking to playstore to download apps. I have everything backed up, with nothing to lose if anyone has a path to a working phone....I'm game. running 4.4.2
Hello
So, some time ago I unlocked my bootloader, installed twrp and rooted my S7, all was good but after a while I accidently disabled developer options while I was cleaning up my phone, then I rebooted my phone and it didn't start up anymore, I was aware that this could happen if I unchecked OEM unlocking, but I forgot that I disabled it
I was in a rush so I stayed up very late and i finally got my phone to boot up again, (by flashing a rom from {I forgot what the website is called with the official stock Samsung ROMs}) I had some keyboard problems etc but everything worked.
Now I've been using my phone normally for a while and everything works and didn't care that much but the settings are a bit messed up, like on the main settings menu/app I see Connections, but I also see WiFi and Bluetooth, I see Apps 2 times, and the descriptions don't match the actual setting. I also see some settings that I've never see before like 'T Roaming' if I open it the settings crash.
Also, I am on 7.0 nougat and Oreo just started rolling out ans I am unsure if I can get it, since I have modified my phone, and tried to get it to stock but I am unsure if I am actually completely stock.
TL;DR
My settings are ****ed up here are some pictures: http://imgur.com/a/NbNexZf
How do I fix it?
Can I still get OTA's?
Am I on stock firmware?
I can add some specs if needed
Thank you very much in advance!
I have been using galaxy devices after my iPhone got hacked and it was a relief since then but till now only. The threat i am going to put forth is very complicated yet true and it exists in both of my galaxy devices i.e Samsung Galaxy S8+ (Snapdragon) as well as Samsung Galaxy Note 8 (Snapdragon).
THE PROBLEM:
My both Samsung phones are remotely accessed by someone. Everything i do on screen is being monitored by someone as well as the camera and microphone are being controlled. I know this because my earlier phones(Apple iPhone 6 and VivoY91c) used to be hacked and the hacker would tell me everything i do on screen, every person i chat with, every site i visit, everything that i do on my phone was being monitored. And now same is the case with Samsung. Nothing is private. I even tried to install an app called "screensings" but it was also bypassed very soon.
THE SYMPTOMS:
Strangely, I do not have any symptoms like battery drain, ads, unknown apps or anything of that nature. My phone location changes to "Redkino, Russia" it seems to me by all aspects that I am in Russia. my weather, the ads on Youtube, the people nearby me in apps, friend suggestions on facebook and snapchat. It feels like this phone is physically in Russia. From weather to apps to everything. Even if i see things for sale of OLX it shows Russian items.
THE PROCESS:
As far as I noticed this happens through any app that runs on one device at a time i.e KIK , What's app, Snapchat, Say HI, etc NOT through apps like facebook or twitter or instagram that can run at more than a device at a time. The experts can relate later what it means may be at the end of reading this narrative. Every phone i change , my whats app number remains the same and as soon as i install whats app in new phone or SayHi or Snapchat ID. As soon as i activate my account within an hour or two my phone gets to Russia. As i searched the hacker attaches some trojan through these apps that can be used in device at a time and that trojan drops payloads. The payload gets root access and after that my phone is being monitored and controlled.
MY EFFORTS:
I started with a normal restart. Did not work. I factory reset my phone. It did not work. I flashed the firmware with new custom rom. Didn't work for me. I finally managed to extract the PIT file of my stock firmware and RE-PARTIONED and NAND ERASED my phone and then installed new firmware. IT WORKED. Which indicated that the malware had reached to system partition. (WHCIH IS WHY I AM MAKING THIS COMPLAINT) my phone was back to normal i used it for long like months and then one day again i had the same issue. So i did the same i re-partioned and NAND earsed my phone. But now it will NOT work any longer. I do not know where is the malware hiding itself now. ? Do i have to change the board of my phone to get rid of it or do i have to change my device? i even flashed verizon firmware on my sprint phone so that may be it will kill the malware but it also did not work. Soon after new firmware my phone is ok as long as it is not connceted to internet / WIFI as soon as its connected it gets to Russian like within 5-8 hrs (after firmware flashing). 5-10 mins after(After factory reset) . I have to change both of my devices for now. But i Hope and pray that Samsung fixes it soon. Something is getting into the read only system and then after its gotten there Samsung's owns security system is protecting it from deletion.
ATTACHMENTS:
My attachments show clearly that i am at KDA KOHAT PK and REDKINO RUSSIA at the same time which is not possible. I even get the location of Russia house where my samsung devices are being monitored or cloned. This is the only sign or symptom but the problem is there for sure as i the whoever the hacker is selling my info is after me and everything i do on my phone is reaching him as it is as if she is watching me right from behind my shoulder. Please look into the matter and find out where lies the vulnerability from where a malware can access phone through an app over wifi and hides in system partition that is immue to factroy reset and afterwards some place where its immue to even flasing firmware NAND erase and re-parition.
I think it would have occurred to you after having both an Apple and an Android hacked that the problem is most likely you.
Or perhaps you have Dr No's grandson for a mortal enemy.
A social butterfly with all kinds of messaging apps running (none that I leave run on my phone), what could go wrong?
More than likely it's something you downloaded or loaded...
If the OS you flashed is earlier then Pie it's vulnerable to that type of attack.
A custom rom... built by who?
Here's the kicker; did the malware(s) slip by you onto all your data backups?
blackhawk said:
I think it would have occurred to you after having both an Apple and an Android hacked that the problem is most likely you.
Or perhaps you have Dr No's grandson for a mortal enemy.
A social butterfly with all kinds of messaging apps running (none that I leave run on my phone), what could go wrong?
More than likely it's something you downloaded or loaded...
If the OS you flashed is earlier then Pie it's vulnerable to that type of attack.
A custom rom... built by who?
Here's the kicker; did the malware(s) slip by you onto all your data backups?
Click to expand...
Click to collapse
Yes , my ex she is after me no matter how many phones i change as soon as i log in to my snap chat or whats app my phone gets hacked. the malware then makes it way to the bootloader earlier a firmware with re partition would do the job but now that is not working . soon after that like an hour or so my phone goes to russia. i am thinking to switch back to new iphone may be it will solve the hacking issue for me or andriod new device like samsung galaxy a32. what do u suggest. i am all fed up and exhausted.
waqassikander said:
Yes , my ex she is after me no matter how many phones i change as soon as i log in to my snap chat or whats app my phone gets hacked. the malware then makes it way to the bootloader earlier a firmware with re partition would do the job but now that is not working . soon after that like an hour or so my phone goes to russia. i am thinking to switch back to new iphone may be it will solve the hacking issue for me or andriod new device like samsung galaxy a32. what do u suggest. i am all fed up and exhausted.
Click to expand...
Click to collapse
Ditch the social apps... for starters.
People use to meet in the streets; the streets are fields that never die.