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[Q] HELP! Atrix 2 cannot click [INSTALL] for APK files

I just bought the Atrix 2 few days back and I notice that after the phone has been started for a while, and I restart my phone, the APK cannot be installed anymore.
Model: MB865
Android Version: 2.3.6
Kernal Version: 2.6.35.7-g313792c
Build Number: 5.5.1-EDEM-27
Details below:
1st Attempt:
- Bought the phone and transferred my SD card with my previous phone apps backup in APK.
- Did the initial phone setup by tagging the phone to my google account, went into Google Market to install a battery status apps, surf some web, etc.
- Restart the phone and when the phone turns back on, tried select the APK file, enable the "Allow install of non-Market applications" and continue with the apk installation. It came out the permission page with [INSTALL] & [CANCEL] button at the bottom. Tried touching the [INSTALL] but no response. It's like a dummy button. Then [CANCEL] will exit the permission page.
- Tried other apps in APK, same issue.
- Called Motorola support line and she asked me to Factory Data Reset my phone from the Privacy in the Setting page.
2nd Attempt:
- Initial setup my phone as per usual by tagging the phone to my google account. Once the phone started, immediately, I use the file manager to browse my APK backup folder and install some apps with no issue. The [INSTALL] button can be clicked and apps installed properly.
- Use the phone for a while, restart the phone and turn back on... tried install other APK again... same issue happened, the [INSTALL] button became a dummy button again.
- Factory Data Reset my phone from the Privacy in the Setting page again to try again.
3rd Attempt:
- Suspect that it may be automatically downloading some apps from the google store, so this time round, I just turn on the phone without tagging to any of my account, not even my google account so that the phone should not automatically download apps from the market that may clashed with the system.
- Use the phone to do basic web surfing for a while, and then restart the phone.
- Phone restarted and try to install APK files, same issue happened again.
With the above tries, I suspected the issue (APK cannot be installed because [INSTALL] button cannot be clicked) is not due to any apps conflicting the system, but maybe some hidden updates download from google unknowingly that is incompatible to the Android system.
Further findings shows that my bro has a Atrix 1 and I asked him to restart his phone to try install some APKs, same issue with [INSTALL] button.
My 2 other friends has a LG Optimus One and LG Optimus Black, both running Android as well. I asked both to restart their phone and try to install some APKs, and everything works fine.
I seriously think that there are some conflict with the some google "hidden" update, maybe Play Google?, that disabled the [INSTALL] button as initially when phone factory resetted is ok. If this is the case, no point to go down Motorola repair centre as they cannot do anything as well until new updates from Motorola available.
Will anyone with Atrix 1 or Atrix 2 phones kindly check if you have such issue? Restart your phone 1st if the initial attempt is working as the update may activate only after the phone is restarted, such as the icon changing Google Market to Play Google, that disable the [INSTALL] button when installing APKs.
Let me know if you have a non-rooted solution, ok? Do not intend to root my phone yet. Thank you.

Have you install screen adjuster??
Sent from my ME865 using XDA App

Hmmm. I think this may be somethign to do with your service area, not the devices. My phone has the Google Play update and installs APK files just fine. I've done multiple reboots to try and replicate your issue and can't. But the fact that you say it happens on your Atrix 2 AND your brother's Atrix 4G makes me think something in your area is giving you a corrupted update. Don't know if that could be the case for sure, as I'm not an AT&T or Motorola employee, but for two different devices with two different chipsets to have the same issue, I'd think it's a corrupt download.

Its happened to my A2 as well. I got frustrated w/ it so i rebooted into recovery, wiped data & cache. Problem solved for me.
Sent from my MB865 using xda premium

I had the same problem on my Atrix 2.
The following appears to have fixed it for me:
1) go to Settings->Applications
2) uncheck "Unknown Sources"
3) try to install (you'll get an error)
4) go back and recheck "Unknown Sources"
5) try to install again
The "Install" button now works, and keeps working.

this works
bedman3 said:
Have you install screen adjuster??
Sent from my ME865 using XDA App
Click to expand...
Click to collapse
I have troubled with the same priblem and after read this post i tried to close screen adjuster and it works .. thank you

Screen Filter app also generates this problem
Thanks for this thread. I found screen filter also has the same effect. So, before installing any apk, just close screen filter if active and then install. Works without any problem.

If you have screen filter installed then plz disabled it and try to install.
Sent from my MB865 using xda app-developers app

Same problem with At&T Note 2
I've been reading all the "solutions" to the dead INSTALL button and I don't have any screen filters installed. I did get the "Unknown Source" installation to work once after I froze the Google Account Manager app. Unfortunately it only worked once. I've done all the "basics" over and over.

TheFletch said:
I've been reading all the "solutions" to the dead INSTALL button and I don't have any screen filters installed. I did get the "Unknown Source" installation to work once after I froze the Google Account Manager app. Unfortunately it only worked once. I've done all the "basics" over and over.
Click to expand...
Click to collapse
Go to settings apps then look under the all apps tab and find google play, click on that, then force stop, clear data, and remove updates.
Next go back and launch the google play store again and link it to your goolge account when it asks you to. Also of course agree to the terms and let google play update again. Now try and see if that fixes this a little more permanently for you. I had this issue back in GB when the google play store updated to version 3 and changed to the google play store from google apps and this worked for me.

Thank you jimbridgman. That didn't seem to be a permanent solution, although I may have done something wrong. This is what worked for me:
It appears that many apps have something to do with screen "filtering" or sensitivity that can cause this problem. After going through many of my apps and "freezing" them I came upon Gesture Launcher. Freezing that has solved my problem, at least for now. My fingers are crossed. I'm posting this to help others if they may have the same problem.
Once again thanks for helping and if my problem reoccurs I'll try your solution again.

LOL it happened to me today. the culprit is screen adjuster app.! Disabled it and I could install!

Fix for: "Force OTA" thread..

Hi everyone...
I've done the most stupid thing in my entire life with Android - I've trusted OP of this thread (the Force OTA how-to).
I've struggled with getting all push notifications and tokens for almost all Google service.
There's only one left, that doesn't work: android device manager doesn't see my device.
I know that other people had problems with it also, I didn't get it back to work with any instruction available.
I don't want to factory reset...
Is there any way I can re-add my device to Google Play (it's listed and I can push apps to device) and Android Device Manager?
ATM it just says I don't have any...
BTW: The other thread should be removed as this stupid method only causes problems!
Unfortunately it's just closed.

the fix should be very easy: remove and re-add your google account from settings->account->google
you won't loose anything

I wouldn't ask if it would be so easy.
I've tried that, i've tried giving permissions to manager once again, i've trying re-caching the google play store.
The only thing that changed was that my phone now shows up in google-play list (as my device).

andrut said:
I wouldn't ask if it would be so easy.
I've tried that, i've tried giving permissions to manager once again, i've trying re-caching the google play store.
The only thing that changed was that my phone now shows up in google-play list (as my device).
Click to expand...
Click to collapse
What I said before IS the fix, what does not work yet? did you tried a restart of the phone?

I've tried that already two days ago.
I have push notifications, I have working PlayStore, I can see device on the device-list and 'last usage' data is updating everyday.
What I don't see is my device in "android device manager" (website to track phone & ring/clear it).

andrut said:
I've tried that already two days ago.
I have push notifications, I have working PlayStore, I can see device on the device-list and 'last usage' data is updating everyday.
What I don't see is my device in "android device manager" (website to track phone & ring/clear it).
Click to expand...
Click to collapse
then try to check on "google settings" app on your phone if device management is enabled (location + wipe)..or maybe it needs some time to appear on the website again

It is set, i've searched for all possible options.
It's strange as it need so much time to appear... After first run it showed up seconds later on my account.

[q] guys i got a virus and need your help!

I recently downloaded an app from the internet on my Android and it looked ok (the app is called ppsspp gold and I don't remember where I downloaded it), but after some minutes I got something chinese and from then I understood I was in a big trouble. I reboot my device and I thought I was secured, and from that time my phone started downloading these 3 apps: com.android.system, com.android.systemui and a Pornclub app. My antivirus started going crazy and my screen was filled with ads. I disabled the apps and it seemed I was ok for a while, but then it started saying on notifications "Check these awsome news" , I bypassed it but then it said something about privacy and policies about downloading something I don't really know, I kept clicking cancel but it was coming over and over so at the end I closed my phone and leave it on the table till I find a solution. Any help guys? :crying:
(BTW sorry for my english I am not a native speaker)

turn off youre data... go into settings>app managet>than find the app name and click and uninstall it... done
Sent from my SM-G7102 using Tapatalk

Yes. Uninstall the app and make a full clean of cache of ur device.

Support

Here's a new one experts I went to the Support tab under settings and first thing I see is an Application problem which says "Phone services has reported problems. Would you like to resolve them? two choices are given Dismiss or Show. When I hit Show it takes me to the Phone APP with no further instructions beside Force Stop. Between this and my Not being able to MMS I'm having a bad day with this Phone.

I replied to your MMS issue in that thread.
As for the other problems...it could be related to an unhappy third party app you installed yourself. The only way to determine this is to run the phone in safe mode to see if the problem remains...if it goes away then you know it is a third party app and you will have to uninstall them one-by-one until you figure out which one is causing the problem.
If there are no third party apps causing the problem then it would be best to do a software repair using the Xperia Companion from your PC. This will completely reset the phone requiring you to set it up from scratch. Sorry...but this will also install a fresh copy of the software which is better than doing a basic factory reset from the phone itself.

Hey jaseman can you give me step by step instructions on first getting into safe mode and next doing the pc companion on my computer. I'm almost looking forward to resetting just to see if I can clear this issue and the messaging issue. Thanks for your quick response.

Instead of spelling all out ...again....here is the forum you need to get answers to all your questions.
Please use it!
https://talk.sonymobile.com/t5/Xperia-XZ-Premium/bd-p/xperia-xz-premium

Possible malware infection/network attack while using Facebook app

The night of the 17th, I was using the Facebook app while suddenly a download in progress icon appeared in the status bar. I pulled down the notifications screen just in time to catch a glimpse of the word "attackers" followed by a bunch of symbols like $ before it disappeared. I could not find anything in the downloads folder list, ESET premium that was monitoring my phone and all downloads hadn't even detected it, and I tried in vain to search online using only the selected phrases I had managed to glimpse.
Then by sheer luck, today, I managed to find a thread on this problem with the full details. The message had been "attackers on <b>%1$s</b> might atte..." with a download in progress while using Facebook app. Which I assume is completed as "might attempt to steal your information" or something.
I tried using this phrase to search about it on Google, and while nothing specific to this problem came up, a list of generic information results on various types of network attacks, DDos, man in the middle and zero day attacks came up, which has me really worried.
I am still using the phone as is, I really don't know much about technology related things. Please advise me what I should do now, if I should just turn off the phone or something. The person in the other thread said he had reset his phone and the problem had reappeared when he had signed into Facebook again, so now I'm not sure if a simple factory reset will help and I will probably need to install a custom ROM or something.
I'm using Android 7.0 in a Samsung Galaxy J7 Prime. I got a software update to Oreo just an hour earlier and I wonder if updating the software will help remove whatever malware/spyware/hacking application got installed.
Please help, I am logged into all my accounts through this phone and it's already been like 4 days since the message first appeared damage control is needed.
Thank you very much. If you know anything, anything, please let me know it's very urgent.

SeaMonster26 said:
The night of the 17th, I was using the Facebook app while suddenly a download in progress icon appeared in the status bar. I pulled down the notifications screen just in time to catch a glimpse of the word "attackers" followed by a bunch of symbols like $ before it disappeared. I could not find anything in the downloads folder list, ESET premium that was monitoring my phone and all downloads hadn't even detected it, and I tried in vain to search online using only the selected phrases I had managed to glimpse.
Then by sheer luck, today, I managed to find a thread on this problem with the full details. The message had been "attackers on <b>%1$s</b> might atte..." with a download in progress while using Facebook app. Which I assume is completed as "might attempt to steal your information" or something.
I tried using this phrase to search about it on Google, and while nothing specific to this problem came up, a list of generic information results on various types of network attacks, DDos, man in the middle and zero day attacks came up, which has me really worried.
I am still using the phone as is, I really don't know much about technology related things. Please advise me what I should do now, if I should just turn off the phone or something. The person in the other thread said he had reset his phone and the problem had reappeared when he had signed into Facebook again, so now I'm not sure if a simple factory reset will help and I will probably need to install a custom ROM or something.
I'm using Android 7.0 in a Samsung Galaxy J7 Prime. I got a software update to Oreo just an hour earlier and I wonder if updating the software will help remove whatever malware/spyware/hacking application got installed.
Please help, I am logged into all my accounts through this phone and it's already been like 4 days since the message first appeared damage control is needed.
Thank you very much. If you know anything, anything, please let me know it's very urgent.
Click to expand...
Click to collapse
sounds like the warning message chrome gives. The <b>%1$s</b> is variable for the website name.
https://security.googleblog.com/2015/02/more-protection-from-unwanted-software.html?m=1
found a couple of other mentions of this
see image in following thread, seems like download manager shows warning so must be Facebook downloading something from a suspect url as you say it happens using Facebook. I don't use Facebook app, you say it downloaded something by itself, without you initialising, seems dodgy, but it's a monster app as I recall, must be even bigger white more permission these days!
https://m.imgur.com/a/31Pds5y
ref
https://www.reddit.com/r/FacebookHelp/comments/9vtne6/attackers_on_b_1s_b_download/
been hampering for at least 4mths
https://www.reddit.com/r/androidapps/comments/8zq0fw/mystery_app_update_on_lg_g5_help/
see you have seen this thread also
https://forum.xda-developers.com/android/help/ineed-help-message-attackers-1s-atte-t3868724