Related
I have been going round and round with att on this issue. My infuse will bounce between hsdpa and umts signal every 30 seconds no matter where i am. They believed the issue was with the phone and replaced it issue still happening. Then advised that it was a network issue and opened a ticket with the "network department" who advised there were no issues in the area. They then removed and re added my data plan with the issue still occurring. Any ideas would be greatly appreciated
It's normal to be connected UMTS. You will only get HSPA when you are actively streaming data up or down.
[email protected] said:
I have been going round and round with att on this issue. My infuse will bounce between hsdpa and umts signal every 30 seconds no matter where i am. They believed the issue was with the phone and replaced it issue still happening. Then advised that it was a network issue and opened a ticket with the "network department" who advised there were no issues in the area. They then removed and re added my data plan with the issue still occurring. Any ideas would be greatly appreciated
Click to expand...
Click to collapse
Is that issue causing data connectivity issues?? On my first Infuse it would show me with 3-5 bars of signal, but when I tried accessing data on apps like the Market, Facebook, or stock Web Browser it wouldn't connect and would give me an error instead. AT&T doesn't know why that was happening. They eventually told me to exchange my phone.
It is and i get the same error it says network unavailable. This is the second "4g" phone this is occurring on
[email protected] said:
It is and i get the same error it says network unavailable. This is the second "4g" phone this is occurring on
Click to expand...
Click to collapse
Wow, I had the Atrix and that was happening to me with it as well. I don't remember if it went away after I updated the firmware on it, but I had other minor issues with it as well so I returned it and got the Infuse.
I've been trying out my 2nd Infuse and it seems that it doesn't have network connectivity issues like my prior Infuse, but I've noticed it does start acting up when I use the stock web browser. Maybe the whole issue is being caused by the browser!
I am taking mine back today it cant sit on HSPA+ for more then 30 seconds at a time and this is where a cell tower is almost next to my house and i can see it.
DVA4890 said:
I am taking mine back today it cant sit on HSPA+ for more then 30 seconds at a time and this is where a cell tower is almost next to my house and i can see it.
Click to expand...
Click to collapse
Yes exchange it, it is a bad batch Infuse definitely not an network issue
Sent from my SAMSUNG-SGH-I997 using XDA Premium App
Well that sucks, because they haven't flipped the switch in my area yet. So, I won't know if my phone has this issue till they do
Sent from my SAMSUNG-SGH-I997 using XDA Premium App
I've been streaming on Pandora for 2 or 3 hours without an issue. My network type switches between UMTS and HSDPA constantly, is that normal?
After working with tech support they feel it is an issue with the phone as it is not locking on to a tower signal. I was also informed that it not a common issue but has been seen with a few of the infuses sounds like a bad batch of phones may be floating around
[email protected] said:
After working with tech support they feel it is an issue with the phone as it is not locking on to a tower signal. I was also informed that it not a common issue but has been seen with a few of the infuses sounds like a bad batch of phones may be floating around
Click to expand...
Click to collapse
Man that sucks!! I started having network issues with my 2nd Infuse last night. Today I tried searching the Market and it just kept loading till it eventually gave me an error! I guess Best Buy has the bad batch. What sucks is that the rep at Best Buy almost gave me a hard time when I told her I wanted to exchange it due to network issues.
Spoke to AT&T again and the rep told me that the update isn't for any network issues and that she hasn't heard of any problems with the Infuse so she advised me to either get another Infuse or return it and get some other phone.
sim card problem
hi everyone...
i had unlocked my infuse. i insert my sim card. it sometimes make calls but sometimes not. sim works perfect on my vodafone 945 and samsung 5620(monte). it automaticaly shows flight mode when connection gone. i have a look at phone status it shows signal but doesn't show network provider name. please help me. what must i do?
hipo13 said:
hi everyone...
i had unlocked my infuse. i insert my sim card. it sometimes make calls but sometimes not. sim works perfect on my vodafone 945 and samsung 5620(monte). it automaticaly shows flight mode when connection gone. i have a look at phone status it shows signal but doesn't show network provider name. please help me. what must i do?
Click to expand...
Click to collapse
Did you network unlock?
slider2828 said:
Did you network unlock?
Click to expand...
Click to collapse
Yes i did. I tried an other sim card and it works. I think my sim is defective
Hello,
I'm a new android user and I got the Infuse today. After reading this thread, I tried to see if my Infuse was having the same problem. I noticed when I'm not using data, it goes in to UMTS. However, if I start browsing then it'll go to HSDPA, would this be considered normal or defective?
Farjad_ said:
Hello,
I'm a new android user and I got the Infuse today. After reading this thread, I tried to see if my Infuse was having the same problem. I noticed when I'm not using data, it goes in to UMTS. However, if I start browsing then it'll go to HSDPA, would this be considered normal or defective?
Click to expand...
Click to collapse
Not sure if that makes it defective but it happens on mine. Does it have issues loading websites?? Every once in a while when I search for something on google or enter another website my phone won't even load the site and when that happens I try an app that uses internet, Market or FB, and it won't load and finally give a connection error. AT&T doesn't know what causes it.
Farjad_ said:
Hello,
I'm a new android user and I got the Infuse today. After reading this thread, I tried to see if my Infuse was having the same problem. I noticed when I'm not using data, it goes in to UMTS. However, if I start browsing then it'll go to HSDPA, would this be considered normal or defective?
Click to expand...
Click to collapse
Congrats on getting the Infuse and moving to Android!
You're really lucky to start your Android experience with such a great device.
Switching from UMTS to HSDPA is totally normal. The battery would die very quickly if the radio had to maintain a constant HSDPA connection. The default is UMTS, and when transferring large amounts of data, the phone should automatically switch to HSDPA.
lost2030 said:
Not sure if that makes it defective but it happens on mine. Does it have issues loading websites?? Every once in a while when I search for something on google or enter another website my phone won't even load the site and when that happens I try an app that uses internet, Market or FB, and it won't load and finally give a connection error. AT&T doesn't know what causes it.
Click to expand...
Click to collapse
I haven't had that problem yet, but I've really mostly been using wifi to surf, but I guess I should stop so I can figure out if my device is defective. I'll let you know if I have any issues.
As an experiment, try downloading the app "Net Ping" from the market and set it up to ping every 3 seconds or so in the background. Now if you check your status, it should maintain a constant HSDPA connection.
Hmm...now I'm wondering just how quickly the battery will die? Time to find out.
Just wondering if any one else gets this, sometimes my signal just drops out and I get no service.
Then it comes back it does not happen all the time, I live in a big city Leeds infact so signal is quite strong.
Just wondering if it could be a fault with the phone?
Thanks
I've noticed it happens to me too.
Tony_YYZ said:
I've noticed it happens to me too.
Click to expand...
Click to collapse
I was wondering if its my device because I live in the city and the signal is excellent around here, my other phone HTC sensation never had this problem. Was concerned it could be software/hardware problem possibly.
Sent from my Nexus 5 using Tapatalk
bassist9 said:
I was wondering if its my device because I live in the city and the signal is excellent around here, my other phone HTC sensation never had this problem. Was concerned it could be software/hardware problem possibly.
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
It's likely the radio software.
Tony_YYZ said:
It's likely the radio software.
Click to expand...
Click to collapse
Right I see could this possibly be fixed in next update you think?
Sent from my Nexus 5 using Tapatalk
bassist9 said:
Right I see could this possibly be fixed in next update you think?
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
It is definitely possible.
I'm on AT&T and have the correct APN settings and have called AT&T with my IMEI. I have significantly worse signal than with my HTC One X. I am not comparing bars to bars, but rather where the signal drops completely. In places where I had low signal but still connected I now have nothing.
Straight talk using at&t Sim and notice radio drops..
Sent from my Nexus 5 using xda app-developers app
T-Mobile on stock ROM i had my first signal drops.
I was fine (or at least never noticed them) from the time i got my phone (day one) without any drops here in orlando.
Drove over to Tampa/Venice Beach area this past weekend and noticed some drops. Had about 6 drops according to my battery stats in 2 days. i had good to excellent coverage the entire time except when it would drop comlpetely (outline of signal bars)
would connect in a couple seconds, but i noticed over night, it would drop for a pretty large amount of time (like 10-15 minutes at a time.)
Mmm defo seems like were all having the same issues, wonder what it could be
Sent from my Nexus 5 using Tapatalk
I had this issue too, and here's how I fixed it:
By default LTE is enabled, meaning the phone will periodically scan for a LTE network. If you're in a big city, you're likely to find one. Your phone will attempt to connect. However, it fails, meaning it will have to rescan the HSPA bands to connect back. That results in a few seconds of no service. Why can't it connect to LTE? Because by default, the APN is not the LTE APN, for Rogers at least. I'd assume AT&T would be the same. You can test this by dialing *#*#4636#*#*, selecting phone info, and selecting LTE only. You'll see that there is no service. I tested this in an area I knew had great LTE coverage, and that led me to the conclusion that it's LTE causing the signal drops.
So how to fix? Simple, just change your APN to the LTE APN for your carried. To do that go to Settings -> More -> Mobile Networks -> Access Point Names. If you're experiencing this issue on Rogers, change the APN field to ltemobile.apn. If you're on another carrier, you'll have to search for their LTE APN configuration.
After doing this your phone should start connecting to LTE again, and you won't get those annoying signal drops.
PaulGoogle Employee
Nov 20
A few days ago I let you know that we'd be reaching out on email to some of you for some additional bug report data. I'd like to thank everyone who responded to our email -- the bug data you sent in has been helpful to us in tracking this down.
This is looking like a software issue on our side, and we're investigating a fix.
Click to expand...
Click to collapse
So yeah the next update will probably fix the issue. It's not so bad in the meantime, Lightflow sill notify you that your nexus has lost signal, and you still get the internet and incoming calls.
We're not alone. Supposedly Google is "aware" of the issue.
i've hcanged my setting from '4g' to '3g' to see if i notice a difference (hopefully will) then when 4g is released or i get a 4g sim, can move it back up
Yes, I'm having issues too. The real problem is the fact that I have a Wilson cell booster in my home (supposed to have up to 5000 square foot range) and my n4 had full bars most everywhere inside. With my n5 It shows 1 to 2 bars if I'm lucky and quite often drops to none! The only way to get full bars Is to stand right under the indoor antenna. Not impressed, and I sure hope this is fixable!
sent from my next gen N7
I hate to revive a dead thread, but I was wondering if people were still having problems. Once or twice during the day that I can see I will lose signal for a few seconds only to have it reconnect. Running 4.4.2 so the latest update did nothing to help the problem as far as I can see and I have messed with my APN settings. On AT&T. The Google thread seems to have a lot of different problems on the same thread, and it is a bit unclear if people are still having this problem. This is very annoying for such an otherwise spectacular phone. Thanks and sorry again for reviving the thread... :fingers-crossed:
gidgiddonihah said:
I hate to revive a dead thread, but I was wondering if people were still having problems. Once or twice during the day that I can see I will lose signal for a few seconds only to have it reconnect. Running 4.4.2 so the latest update did nothing to help the problem as far as I can see and I have messed with my APN settings. On AT&T. The Google thread seems to have a lot of different problems on the same thread, and it is a bit unclear if people are still having this problem. This is very annoying for such an otherwise spectacular phone. Thanks and sorry again for reviving the thread... :fingers-crossed:
Click to expand...
Click to collapse
Actually, there have been several threads on the issues associated with this (emergency calls only, missed calls, no signal,etc.). Ongoing and unresolved for some.
wideasleep1 said:
Actually, there have been several threads on the issues associated with this (emergency calls only, missed calls, no signal,etc.). Ongoing and unresolved for some.
Click to expand...
Click to collapse
Appreciate the speedy reply. Hope Google gets on this fast. I also have LTE connection issues which has plagued both this and my original device so I am pretty sure its a radio issue. The phone loves to stay on HSPA+ even when there is a decent LTE connection: it's last in the pack to connect to LTE and first to disconnect when compared to others on AT&T.
gidgiddonihah said:
Appreciate the speedy reply. Hope Google gets on this fast. I also have LTE connection issues which has plagued both this and my original device so I am pretty sure its a radio issue. The phone loves to stay on HSPA+ even when there is a decent LTE connection: it's last in the pack to connect to LTE and first to disconnect when compared to others on AT&T.
Click to expand...
Click to collapse
My N4 with a combo radio sticks to LTE a tad better than my N5 with stock radio. Sadly, morrislee hasn't fiddled and combo'd N5 radios, and I'm not sure they've been tested and sussed out like the N4 radios. Citing the fact some with issues have flashed all the radios so far with minimal success means we wait for Qualcomm, after Google kicks them in the you know where.
wideasleep1 said:
My N4 with a combo radio sticks to LTE a tad better than my N5 with stock radio. Sadly, morrislee hasn't fiddled and combo'd N5 radios, and I'm not sure they've been tested and sussed out like the N4 radios. Citing the fact some with issues have flashed all the radios so far with minimal success means we wait for Qualcomm, after Google kicks them in the you know where.
Click to expand...
Click to collapse
Hopefully Google kicks hard and fast . Multiple times if needed. Thanks again for the speedy and enlightening replies. Much obliged.
Sent from my Nexus 5 using Tapatalk
About a few times a day I lose my data connection on my N5 (reception bar turns the orange-y color in the quick settings) and the only way to reconnect is to restart the phone (going in and out of airplane mode or re-enabling data doesn't work). I'm having a hell of a time figuring what's causing this. I have tried factory resetting the phone and have compared the APNs with my girlfriends N4 and they are exactly the same. I don't think its the network (I have T-Mobile) because this has been going on for a long time. I'm trying to for similarities of when it happens and it kind of seems like when I wake it up from being in stand by but it may just seem that way. Phone calls and texts work while this happens. Anyone have any insight?
Try a different modem
sent from my HAMMERHEAD
---------- Post added at 05:02 PM ---------- Previous post was at 05:00 PM ----------
http://forum.xda-developers.com/showthread.php?t=2514095
[MODEM] [EFS] Nexus 5 Flashable Modems and EFS Backup
sent from my HAMMERHEAD
Happened to me yesterday on NYC. T mobile.
Had iissues in manhattan the whole morning but in brooklyn all was ok.
GUGUITOMTG4 said:
Happened to me yesterday on NYC. T mobile.
Had iissues in manhattan the whole morning but in brooklyn all was ok.
Click to expand...
Click to collapse
i been having that issue off and on for the past month where i work, in rego park queens. but where i live in southern brooklyn, everything is perfect. tmo as well
simms22 said:
i been having that issue off and on for the past month where i work, in rego park queens. but where i live in southern brooklyn, everything is perfect. tmo as well
Click to expand...
Click to collapse
So would you say it's a T-Mobile issue or a Nexus 5 issue? My gf has a nexus 4 on T-Mobile and doesn't have this problem.
hurricane87 said:
So would you say it's a T-Mobile issue or a Nexus 5 issue? My gf has a nexus 4 on T-Mobile and doesn't have this problem.
Click to expand...
Click to collapse
i dont know honestly, id say that its both a tmo and nexus 5 issue(because most that complain about this are on tmo). i have a nexus 4 as well, running lte(yea, i know the n4 isnt an lte phone ) and never had the issue on my n4.
Maybe t-mobile is working their towers in some cities
simms22 said:
i dont know honestly, id say that its both a tmo and nexus 5 issue(because most that complain about this are on tmo). i have a nexus 4 as well, running lte(yea, i know the n4 isnt an lte phone ) and never had the issue on my n4.
Click to expand...
Click to collapse
I've googled like hell to try to find someone else with this issue so I can get more info on the matter. I've found some threads loosely similar but nothing specific. Is there any links you can provide me with of a similar issue?
hurricane87 said:
I've googled like hell to try to find someone else with this issue so I can get more info on the matter. I've found some threads loosely similar but nothing specific. Is there any links you can provide me with of a similar issue?
Click to expand...
Click to collapse
i dont have any links, as i really havent put any importance to it(for me. an airplane mode and back always fixes it for me. and it seems to happen most often after the phones been sleeping for a while). anyways, i have seen a few threads here about it though.
hurricane87 said:
So would you say it's a T-Mobile issue or a Nexus 5 issue? My gf has a nexus 4 on T-Mobile and doesn't have this problem.
Click to expand...
Click to collapse
Network range and coverage depends on area generally, as you said your Girl friend having no problem but you have with the same provider, try to change your modem once and then try.
joannn said:
Network range and coverage depends on area generally, as you said your Girl friend having no problem but you have with the same provider, try to change your modem once and then try.
Click to expand...
Click to collapse
What do you mean modem? I'm talking about cellular data not WiFi.
hurricane87 said:
What do you mean modem? I'm talking about cellular data not WiFi.
Click to expand...
Click to collapse
Modem = radio = GSM/Data
The radio chip in the phone has a firmware, that's what he's suggesting you could change, not your physical at-home modem/router.
So I had this issue with 4.4.2,.3, and now .4 radios. Sometimes when I switch from WIFI to LTE or from No Signal to 5 bars of LTE, data does not reconnect and I either have to wait or reboot the phone. Its extremely annoying. I am on Stock ROM rooted with Franco Kernel and currently on 4.4.3 with 4.4.4 radio. Anyone know whats going on?
are you undervolting?
simms22 said:
are you undervolting?
Click to expand...
Click to collapse
Nope, I was and went back to stock voltage but it didn't fix anything
Also, I do get 3-5 bars of LTE in status bar but when I try to accessing internet I get nothing, be it in Chrome or any another app
well, its a known issue on the n5. it doesnt affect me much, as i reconnect to lte very fast and immediately have data. but, every once in a while, itll show me that im connected, but data stops flowing. at that point i turn on airplane mode, let it disconnect, then reenable it. data always starts flowing immediately after that.
simms22 said:
well, its a known issue on the n5. it doesnt affect me much, as i reconnect to lte very fast and immediately have data. but, every once in a while, itll show me that im connected, but data stops flowing. at that point i turn on airplane mode, let it disconnect, then reenable it. data always starts flowing immediately after that.
Click to expand...
Click to collapse
I see. Why wouldn't they fix it? We had 2 updates already and I actually got it even worse now
kolyan said:
I see. Why wouldn't they fix it? We had 2 updates already and I actually got it even worse now
Click to expand...
Click to collapse
i dont know. maybe they are aware and are working on it. but really, for me personally, it really doesnt create an issue. i turn on and off my airplane mode once/twice every week or two.
simms22 said:
i dont know. maybe they are aware and are working on it. but really, for me personally, it really doesnt create an issue. i turn on and off my airplane mode once/twice every week or two.
Click to expand...
Click to collapse
For me lately its more like once a day issue
kolyan said:
For me lately its more like once a day issue
Click to expand...
Click to collapse
in feb or march, there was a few week period that it happened 3-4 times a day. thankfully it didnt go on. because of that, i assumed it was a tmobile issue, with them constantly upgrading their network in my area. but now i just dont know(lol).
It could be a tower issue. I have also seen weird things where it tries to connect and when I look at the actual field test app it shows it is on say LTE but reports in Android as searching for signal. A quick test shows the APN may be at fault. I know it sounds weird but for me on Cricket if I delete the APN LTE goes away. I put it back and LTE magically appears.
Also when I had Sprint I noticed there was a weirdness in that you could have an APN for EHRPD EVDO as a bearer or LTE as a bearer but not both it seemed so it would flawlessly connect to LTE but not EHRPD or vice versa.
If you know the APN is right then it may be a tower issue. Some towers may not broadcast LTE near you but ones slightly further away do so the phone may not connect right away.
Sent from my Nexus 5 using XDA Free mobile app
My S3 died last week so I purchased a Nexus 5 and I've had nothing but issues with it since.
In 6 days it has dropped network about 10 times and just displays 'Emergency calls only' until I reboot it. It seems to be completely random.
Twice it has done it whilst streaming over 4g from YouTube, but it has also just done it whilst dormant overnight. I woke up the other day to find 'Emergency Calls Only' despite it being fine when I went to sleep.
After searching google I can now see that this seems to be a common issue with Nexus 5.
I'm seriously considering taking it back and getting something else, although I'd love to keep it if it works properly. Does anyone know the cause of the issue or have any workarounds? As I use the phone for out of hours calls for work, I can't afford to have it drop network whilst in my pocket and me not know about it...
BurnCK said:
My S3 died last week so I purchased a Nexus 5 and I've had nothing but issues with it since.
In 6 days it has dropped network about 10 times and just displays 'Emergency calls only' until I reboot it. It seems to be completely random.
Twice it has done it whilst streaming over 4g from YouTube, but it has also just done it whilst dormant overnight. I woke up the other day to find 'Emergency Calls Only' despite it being fine when I went to sleep.
After searching google I can now see that this seems to be a common issue with Nexus 5.
I'm seriously considering taking it back and getting something else, although I'd love to keep it if it works properly. Does anyone know the cause of the issue or have any workarounds? As I use the phone for out of hours calls for work, I can't afford to have it drop network whilst in my pocket and me not know about it...
Click to expand...
Click to collapse
Update radio or android, try different radios or reinsert sim. The network drop issue has been fix in 4.4.3
GtrCraft said:
Update radio or android, try different radios or reinsert sim. The network drop issue has been fix in 4.4.3
Click to expand...
Click to collapse
Do I have to root to try different radios? Android was updated when I got the phone and it's now on 4.4.4
BurnCK said:
Do I have to root to try different radios? Android was updated when I got the phone and it's now on 4.4.4
Click to expand...
Click to collapse
You have to unlock the bootloader to try different radio's. There is a thread about it in the general section. Try to reinsert the sim first. It fixed it for me when I had the issue
GtrCraft said:
You have to unlock the bootloader to try different radio's. There is a thread about it in the general section. Try to reinsert the sim first. It fixed it for me when I had the issue
Click to expand...
Click to collapse
OK I'll try the sim first before unlocking bootloader. Thanks
BurnCK said:
OK I'll try the sim first before unlocking bootloader. Thanks
Click to expand...
Click to collapse
There is a thanks button for that [emoji6]
GtrCraft said:
There is a thanks button for that [emoji6]
Click to expand...
Click to collapse
OK so I tried re-inserting the sim but still dropping network. The weird thing is that it has done 3 times in the exact same location on my way to work whilst I've been streaming. It's as if it loses 4g signal in that location but then fails to switch to 3g and instead I get left with no network connection / no bars (empty triangle). It then fails to pick up the network again until I reboot (tried re-registering on network and airplane mode on/off).
BurnCK said:
OK so I tried re-inserting the sim but still dropping network. The weird thing is that it has done 3 times in the exact same location on my way to work whilst I've been streaming. It's as if it loses 4g signal in that location but then fails to switch to 3g and instead I get left with no network connection / no bars (empty triangle). It then fails to pick up the network again until I reboot (tried re-registering on network and airplane mode on/off).
Click to expand...
Click to collapse
Hmmm that sounds like an apn or carrier issue. Maybe they can help you
GtrCraft said:
Hmmm that sounds like an apn or carrier issue. Maybe they can help you
Click to expand...
Click to collapse
OK so re-inserted sim and spoke to O2 who said settings are ok. However, it did it again this morning in the same location. That's 12 times in 8 days I've had the phone, 4 of those in the same location (give or take 100m).
I think I'll take the phone back before unlocking bootloader and trying a new radio, but any other suggestions before I do that ? Factory reset ?
BurnCK said:
OK so re-inserted sim and spoke to O2 who said settings are ok. However, it did it again this morning in the same location. That's 12 times in 8 days I've had the phone, 4 of those in the same location (give or take 100m).
I think I'll take the phone back before unlocking bootloader and trying a new radio, but any other suggestions before I do that ? Factory reset ?
Click to expand...
Click to collapse
You have drops in the same location? Is that only with the N5 or with other phones too?
GtrCraft said:
You have drops in the same location? Is that only with the N5 or with other phones too?
Click to expand...
Click to collapse
I never had it with my S3 in 2 years, using the same route into work every day. I can't remember my S3 ever dropping network once....or if it did it picked up the network again automatically. Only difference was I wasn't on LTE with that.
It's not just that location though, it's happened 8 other times in other place nowhere near. I only made note of the same location because it's where I get off the tram coming into work. This morning I wasn't streaming or anything, it was just in my pocket, but I'd installed light flow to audibly alert me when it lost connection.
BurnCK said:
I never had it with my S3 in 2 years, using the same route into work every day. I can't remember my S3 ever dropping network once....or if it did it picked up the network again automatically. Only difference was I wasn't on LTE with that.
It's not just that location though, it's happened 8 other times in other place nowhere near. I only made note of the same location because it's where I get off the tram coming into work. This morning I wasn't streaming or anything, it was just in my pocket, but I'd installed light flow to audibly alert me when it lost connection.
Click to expand...
Click to collapse
Maybe set it to 3g instead of LTE, or else RMA/send the device
GtrCraft said:
Maybe set it to 3g instead of LTE, or else RMA/send the device
Click to expand...
Click to collapse
Yeah I've seen suggestions about changing to 3g, but that defeats the object of me having an LTE phone and paying for 4g service. Thanks, I think I'll take the phone back. My mate has an N5 and although he said he'd experienced it in the past, he hasn't since being on 4.4.3 / 4.4.4
BurnCK said:
Yeah I've seen suggestions about changing to 3g, but that defeats the object of me having an LTE phone and paying for 4g service. Thanks, I think I'll take the phone back. My mate has an N5 and although he said he'd experienced it in the past, he hasn't since being on 4.4.3 / 4.4.4
Click to expand...
Click to collapse
Definitely taking it back...just done it again whilst in work.
BurnCK said:
Definitely taking it back...just done it again whilst in work.
Click to expand...
Click to collapse
OK so I've been and swapped my N5 for a new one...they also gave me a new sim. Fingers crossed !!
I guess I am too late to add anything but anyway here is what I did and may be of help. After pulling out the sim, use a pencil eraser and rub it across the contacts on the sim card. If the contacts somehow get too much oil residue from finger tips or other "impurities" on the contact, you will get incomplete contacting sometimes and it works other times. The eraser will clean those contacts up for a better dirt free connection. When I was a electronics tech in the hi tech field, I fixed many issues that were just contact problems and the eraser did the trick. I have had this same problem on my other phones (blackberries and androids) and it seemed to work.
AndroidMilos said:
I guess I am too late to add anything but anyway here is what I did and may be of help. After pulling out the sim, use a pencil eraser and rub it across the contacts on the sim card. If the contacts somehow get too much oil residue from finger tips or other "impurities" on the contact, you will get incomplete contacting sometimes and it works other times. The eraser will clean those contacts up for a better dirt free connection. When I was a electronics tech in the hi tech field, I fixed many issues that were just contact problems and the eraser did the trick. I have had this same problem on my other phones (blackberries and androids) and it seemed to work.
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Thanks. Either the new phone or the new sim seem to have fixed the issue. I've not had a network disconnect since (been 5 days now).