I have been going round and round with att on this issue. My infuse will bounce between hsdpa and umts signal every 30 seconds no matter where i am. They believed the issue was with the phone and replaced it issue still happening. Then advised that it was a network issue and opened a ticket with the "network department" who advised there were no issues in the area. They then removed and re added my data plan with the issue still occurring. Any ideas would be greatly appreciated
It's normal to be connected UMTS. You will only get HSPA when you are actively streaming data up or down.
[email protected] said:
I have been going round and round with att on this issue. My infuse will bounce between hsdpa and umts signal every 30 seconds no matter where i am. They believed the issue was with the phone and replaced it issue still happening. Then advised that it was a network issue and opened a ticket with the "network department" who advised there were no issues in the area. They then removed and re added my data plan with the issue still occurring. Any ideas would be greatly appreciated
Click to expand...
Click to collapse
Is that issue causing data connectivity issues?? On my first Infuse it would show me with 3-5 bars of signal, but when I tried accessing data on apps like the Market, Facebook, or stock Web Browser it wouldn't connect and would give me an error instead. AT&T doesn't know why that was happening. They eventually told me to exchange my phone.
It is and i get the same error it says network unavailable. This is the second "4g" phone this is occurring on
[email protected] said:
It is and i get the same error it says network unavailable. This is the second "4g" phone this is occurring on
Click to expand...
Click to collapse
Wow, I had the Atrix and that was happening to me with it as well. I don't remember if it went away after I updated the firmware on it, but I had other minor issues with it as well so I returned it and got the Infuse.
I've been trying out my 2nd Infuse and it seems that it doesn't have network connectivity issues like my prior Infuse, but I've noticed it does start acting up when I use the stock web browser. Maybe the whole issue is being caused by the browser!
I am taking mine back today it cant sit on HSPA+ for more then 30 seconds at a time and this is where a cell tower is almost next to my house and i can see it.
DVA4890 said:
I am taking mine back today it cant sit on HSPA+ for more then 30 seconds at a time and this is where a cell tower is almost next to my house and i can see it.
Click to expand...
Click to collapse
Yes exchange it, it is a bad batch Infuse definitely not an network issue
Sent from my SAMSUNG-SGH-I997 using XDA Premium App
Well that sucks, because they haven't flipped the switch in my area yet. So, I won't know if my phone has this issue till they do
Sent from my SAMSUNG-SGH-I997 using XDA Premium App
I've been streaming on Pandora for 2 or 3 hours without an issue. My network type switches between UMTS and HSDPA constantly, is that normal?
After working with tech support they feel it is an issue with the phone as it is not locking on to a tower signal. I was also informed that it not a common issue but has been seen with a few of the infuses sounds like a bad batch of phones may be floating around
[email protected] said:
After working with tech support they feel it is an issue with the phone as it is not locking on to a tower signal. I was also informed that it not a common issue but has been seen with a few of the infuses sounds like a bad batch of phones may be floating around
Click to expand...
Click to collapse
Man that sucks!! I started having network issues with my 2nd Infuse last night. Today I tried searching the Market and it just kept loading till it eventually gave me an error! I guess Best Buy has the bad batch. What sucks is that the rep at Best Buy almost gave me a hard time when I told her I wanted to exchange it due to network issues.
Spoke to AT&T again and the rep told me that the update isn't for any network issues and that she hasn't heard of any problems with the Infuse so she advised me to either get another Infuse or return it and get some other phone.
sim card problem
hi everyone...
i had unlocked my infuse. i insert my sim card. it sometimes make calls but sometimes not. sim works perfect on my vodafone 945 and samsung 5620(monte). it automaticaly shows flight mode when connection gone. i have a look at phone status it shows signal but doesn't show network provider name. please help me. what must i do?
hipo13 said:
hi everyone...
i had unlocked my infuse. i insert my sim card. it sometimes make calls but sometimes not. sim works perfect on my vodafone 945 and samsung 5620(monte). it automaticaly shows flight mode when connection gone. i have a look at phone status it shows signal but doesn't show network provider name. please help me. what must i do?
Click to expand...
Click to collapse
Did you network unlock?
slider2828 said:
Did you network unlock?
Click to expand...
Click to collapse
Yes i did. I tried an other sim card and it works. I think my sim is defective
Hello,
I'm a new android user and I got the Infuse today. After reading this thread, I tried to see if my Infuse was having the same problem. I noticed when I'm not using data, it goes in to UMTS. However, if I start browsing then it'll go to HSDPA, would this be considered normal or defective?
Farjad_ said:
Hello,
I'm a new android user and I got the Infuse today. After reading this thread, I tried to see if my Infuse was having the same problem. I noticed when I'm not using data, it goes in to UMTS. However, if I start browsing then it'll go to HSDPA, would this be considered normal or defective?
Click to expand...
Click to collapse
Not sure if that makes it defective but it happens on mine. Does it have issues loading websites?? Every once in a while when I search for something on google or enter another website my phone won't even load the site and when that happens I try an app that uses internet, Market or FB, and it won't load and finally give a connection error. AT&T doesn't know what causes it.
Farjad_ said:
Hello,
I'm a new android user and I got the Infuse today. After reading this thread, I tried to see if my Infuse was having the same problem. I noticed when I'm not using data, it goes in to UMTS. However, if I start browsing then it'll go to HSDPA, would this be considered normal or defective?
Click to expand...
Click to collapse
Congrats on getting the Infuse and moving to Android!
You're really lucky to start your Android experience with such a great device.
Switching from UMTS to HSDPA is totally normal. The battery would die very quickly if the radio had to maintain a constant HSDPA connection. The default is UMTS, and when transferring large amounts of data, the phone should automatically switch to HSDPA.
lost2030 said:
Not sure if that makes it defective but it happens on mine. Does it have issues loading websites?? Every once in a while when I search for something on google or enter another website my phone won't even load the site and when that happens I try an app that uses internet, Market or FB, and it won't load and finally give a connection error. AT&T doesn't know what causes it.
Click to expand...
Click to collapse
I haven't had that problem yet, but I've really mostly been using wifi to surf, but I guess I should stop so I can figure out if my device is defective. I'll let you know if I have any issues.
As an experiment, try downloading the app "Net Ping" from the market and set it up to ping every 3 seconds or so in the background. Now if you check your status, it should maintain a constant HSDPA connection.
Hmm...now I'm wondering just how quickly the battery will die? Time to find out.
Related
I just want to check in and see if any other Inspire owners are having this issue:
I have noticed that my phone occasionally drops the network connection and doesn't get it back right away. There are two different flavors of this issue that I have experienced:
1) I was walking my dogs today and the phone suddenly dropped it's connection to AT&T completely. After a few seconds, it reconnected and everything was fine. I was in an area with good coverage and the status bar showed no connection at all.
2) When home, I leave the Wifi on. Earlier today, when I tried to make a call, it simply wouldn't dial out. Then I tried to open a web page and nothing (after turning wifi off). I had to switch airplane mode on and back off to reset the connection. I also received several text messages at once, all of which had been sent hours before (as indicated by the time stamp on the message). It's almost like the phone has an issue swapping back and forth between the carrier connection and the wifi.
Is anyone else experiencing anything like this?
As an update, I noticed that when the wifi is on, there's a check mark under the H+ symbol (rather than the up/down arrows) and when I switch off Wifi, it doesn't go away. During this time, I have no cellular data. Switching airplane mode off and on doesn't seem to work. Sometimes it recovers on its own. Other times, I have to turn the wifi off and on several times.
This is annoying. It seems to be having issues doing the hand-off between Wifi and cellular data. This is really the only issue I have with the phone. Hope they roll out a fix soon.
I had the same problem. I thought it was because I had to add my own APN. (I could not switch my plan around because it was a work SIM). This caused SMS messages to not go out and an overall bad network experience on the phone. I have since returned the phone because I need a reliable network connection and the ability to send/receive SMS messages at all times. Once a fix is found I will be back. I liked the phone alot otherwise.
Are you by any chance using the SIM from another phone? I had the exact same issue yesterday and data did not work for me until I called AT&T and had them update IMEI number from Captivate to Inspire. Hope that helps.
Sent from my Desire HD using XDA App
AnyMal said:
Are you by any chance using the SIM from another phone? I had the exact same issue yesterday and data did not work for me until I called AT&T and had them update IMEI number from Captivate to Inspire. Hope that helps.
Sent from my Desire HD using XDA App
Click to expand...
Click to collapse
Nope. I made it a point to have them activate it in the AT&T store with a new sim because I had read about people having issues when they transfer their SIM. I also had and iPhone 4 previously, so transferring wasn't really an option. I'm definitely on the right data plan, too.
I left the wifi off all night and it did it to me again today. The check mark shows up under the H and it loses all data connectivity. I'm not sure what is causing this, but I'd love to know if there's some kind of workaround. I have messed with a few options (like the data always on option) and haven't had any luck.
AnyMal said:
Are you by any chance using the SIM from another phone? I had the exact same issue yesterday and data did not work for me until I called AT&T and had them update IMEI number from Captivate to Inspire. Hope that helps.
Sent from my Desire HD using XDA App
Click to expand...
Click to collapse
I was using a SIM from another phone. It is the SIM card from my Work phone and I can not change the plan. It does have unlimited text and internet I just cant change it to a 4G plan. I had added the APN that is floating around here and that worked except I was having the same problem as the OP.
greyhulk said:
Nope. I made it a point to have them activate it in the AT&T store with a new sim because I had read about people having issues when they transfer their SIM. I also had and iPhone 4 previously, so transferring wasn't really an option. I'm definitely on the right data plan, too.
I left the wifi off all night and it did it to me again today. The check mark shows up under the H and it loses all data connectivity. I'm not sure what is causing this, but I'd love to know if there's some kind of workaround. I have messed with a few options (like the data always on option) and haven't had any luck.
Click to expand...
Click to collapse
It sounds like a replacement is in order.
stilger said:
I was using a SIM from another phone. It is the SIM card from my Work phone and I can not change the plan. It does have unlimited text and internet I just cant change it to a 4G plan. I had added the APN that is floating around here and that worked except I was having the same problem as the OP.
Click to expand...
Click to collapse
Like I said, my issue was very much like yours and OP's and adding cutom APN made no difference until I called AT&T and had them update IMEI on my account. Presto, all problems went away instantly. I understand that it's not an option for you, sorry
have you tried creating a new apn? try creating one using these settings.
mattbollenbach said:
have you tried creating a new apn? try creating one using these settings.
Click to expand...
Click to collapse
Just did this. Thought it might have resolved it at first, but it didn't. Basically, when I put the phone down for a while, it's like the data connection goes to sleep and doesn't wake up. When I turn the screen on, there's no mobile data. Sometimes, the dual arrows are visible under the "H", but only the up arrow is lit. Other times, the check mark (meaning no data) shows up under th "H" and stays there. Switching Airplane mode off and on will reset the connection.
I hate to say it, but the phone may have to go back. I love everything else about the phone, but this bug is too major to wait for an update or fix. What good is smartphone that doesn't get data reliably?
are you running the stock rom? i haven't been using that rom much so it may behave differently than the custom roms.
i don't think its a common bug. i would see if you can get a replacement phone.
mattbollenbach said:
are you running the stock rom? i haven't been using that rom much so it may behave differently than the custom roms.
i don't think its a common bug. i would see if you can get a replacement phone.
Click to expand...
Click to collapse
Definitely stock rom. No rooting or anything. I didn't notice this on the first day I had the phone because it was on Wifi almost all the time. I turned wifi off to test it and the issue persists. I suppose I should try resetting the phone first, though I'm not looking forward to setting it back up again. After that, I'll take it into AT&T. I'd love to keep the phone. Can't believe no one else is having this issue.
greyhulk said:
Definitely stock rom. No rooting or anything. I didn't notice this on the first day I had the phone because it was on Wifi almost all the time. I turned wifi off to test it and the issue persists. I suppose I should try resetting the phone first, though I'm not looking forward to setting it back up again. After that, I'll take it into AT&T. I'd love to keep the phone. Can't believe no one else is having this issue.
Click to expand...
Click to collapse
yeah, resetting it up is a pain. sorry, and i hope you get it fixed.
Just to say it again. I had the exact same problem as the OP. Maybe we both had a flaky phone?
Okay, turns out there's an issue with the AT&T tower closest to my house. I found out from a rep at AT&T. I haven't left home much at all this weekend, so I had no standard for comparison. I just verified it by turning the wifi off on my iPad and using 3G data. It has the same issue.
Of course, I had already done a factory reset and gone to the AT&T device support center, but at least my phone is fine.
As a side note: I love that Android restores your apps now. I always thought WebOS was awesome for doing that and that was what frustrated me most about Android, with as often as I swap phones.
Wow... Wish this was my problem. I switched back to my Palm Pre+ and my data works fine.
So I was playing around trying to delete widgets and one of them took out my 4g/3g connection. The icon is stuck in 1x, and I can't find any setting to change it back.
dail *#*#4636#*#* . This will take you to the network settings. select phone information. And then scroll down to set preferred network type.
I did that, set it to both LTE mode as well as CDMA+LTE/Evdo, but then even when rebooting to toggle it, it shows Network Type as CDMA - 1xRTT
I'm seeing other threads with people having issues with being stuck in 1x, so maybe its just not me, and I disconnected and just happened to not get it back
I am having this issue as well. Rooted last night. In the process of removing system apps removed something I shouldnt have. Went to flash my back up created by Rom Man only to find out it wasnt made, fail, so i flashed the custom rom by Chingy. Since flashing the rom I only have 1X service no matter what I set the phone to on the toggle.
its not just you bro ive been having 3g and 4g problems all morning. I am in queens NY...if they dont get this fix before the 14 days I am returning this phone and going back to t-mobile
I had thus problem. Just turn airplane mode on for a minute, then turn it off and you should get 3g again.
Sent from my HTC Thunderbolt using Tapatalk
cnmsales said:
I am having this issue as well. Rooted last night. In the process of removing system apps removed something I shouldnt have. Went to flash my back up created by Rom Man only to find out it wasnt made, fail, so i flashed the custom rom by Chingy. Since flashing the rom I only have 1X service no matter what I set the phone to on the toggle.
Click to expand...
Click to collapse
I'm not even rooted, and I began experiencing this issue this morning after having my phone off and plugged in last night.
EDIT: I tested the above fix, and it didn't work for me. Every time the phone tries to turn 3g on it will appear in the status bar for a split second and then everything turns off, even 1x. weird.
It's a network problem on verizon's end. I'm in Cincinnati and data is not working at all.
I am getting this too - according to tech support, there is a problem with the 4G network right now - however why it doesn't fall back to 3G I don't know (unless there is a problem with that too).
I too am in New York, so it might be localized to NYC - They even tried resetting something on my VZ profile.
I'm still on the call as we speak, but I get the feeling given the number of people reporting this, it is a VZ problem.
CorporateGoth said:
I am getting this too - according to tech support, there is a problem with the 4G network right now - however why it doesn't fall back to 3G I don't know (unless there is a problem with that too).
I too am in New York, so it might be localized to NYC - They even tried resetting something on my VZ profile.
I'm still on the call as we speak, but I get the feeling given the number of people reporting this, it is a VZ problem.
Click to expand...
Click to collapse
It's definitely not just a localized problem. I'm all the way out in Utah (no 4g service here yet) and the 3g is completely jacked.
Yup confirmed with tech support, there's a nationwide outage with 4g data and they are working it with the highest priority, the tech said. Ah the costs of new technology. Always will have issues at start.
Same thing here, Pensacola, FL. Just went out on my drive to work today, now it's 1x across the board for me and the gf...she has an incredible and I have the tbolt...
Add me to the list. Been on the phone with tech support for 52 minutes and counting. I'm on hold right now and thought I would check xda. Stuck in 1x if I even have anything. I am about 35 miles south of Pittsburgh, PA. Phone is completely stock and worked perfect yesterday. Also, the tech said DO NOT dial *228 from the Thunderbolt. I didn't, but he said for future referece it will force the phone to use only 1x and 3g. Nice to know lol they didn't say that crap when I bought it. At least their tech support guys are super friendly.
Weird. Im in Akron Ohio and have full bars 4G. Just did speed test and getting 15Mbps down 20 up. Downloaded app off market just to be sure and downloaded without a hitch. This must not be affecting whole nation. (Yes my Wi-Fi is off lol)
Just got off the phone with VZ Tech support. He said there is not an acknowledge problem with the 3G network right now (unlike the 4G), but he's sure that soon there probably will be.
He could not use my phone as an example case (to raise the trouble ticket) because I was unwilling to perform the last step in the troubleshooting process (reflashing the phone) - but I'm sure there will be others willing to do that and this will become a known issue soon enough.
Worst part is, even my 1X support keeps going in and out - probably because the 1X network in NYC is overloaded, because all those users usually on 3G are all on 1X now, and killing it
Confirmed here, too...all 1x, must be a nationwide 3g issue
Same here south of Chicago. Guess I won't even bother calling about it. Thanks for the info.
This is definitely a widespread issue... I am in Miami and I can't even gey 3G here... I am only getting 1X.. The weird thing is, my friend has a Thunderbolt too and she seems to ne getting 3G fine.... If anyone receives any worse from Verizon, please post ASAP!!!
Yup im located in Manhattan New York having the same exact problem since 8:30am today No 4G or 3G i hope they get it fixed Soon Let's Go Verizon!
I'm having a problem where my phone will not connect to 4G, it connected fine for about 2 weeks and then it stopped working. I have tried everything I can think of, restores, data wipes, new roms, the new radio, messing with modem settings, but I have had no luck, I'm starting to think that it is just my Thunderbolt and I will have to get a replacement I took this screenshot of the thing i think is werid, the phone recognizes the LTE network but GPRS service is disconnected. If anybody has any suggestions on something for me to try it would be greatly appreciated. Thanks
Flash the new radio that was made available today and see if that changes it. If not factory reset your phone and bring it in and say it stopped working.
schwab16 said:
I'm having a problem where my phone will not connect to 4G, it connected fine for about 2 weeks and then it stopped working. I have tried everything I can think of, restores, data wipes, new roms, the new radio, messing with modem settings, but I have had no luck, I'm starting to think that it is just my Thunderbolt and I will have to get a replacement I took this screenshot of the thing i think is werid, the phone recognizes the LTE network but GPRS service is disconnected. If anybody has any suggestions on something for me to try it would be greatly appreciated. Thanks
Click to expand...
Click to collapse
I been have problems with 4G since Saturday here in San Diego. It has been working fine for 3 weeks up to this point. I have 3-4 bars of 4G, but there's no network connection. The connection does NOT bounce between 3G/1X. It is solid 4G, however on the 4G LTE icon at the top, only the white arrow lights up, never the down arrow. When I run the ping test in the diag screen you posted there, it fails.
I went down to the Verizon store near my house and they had two display Thunderbolts. One of them was having the same exact problem as mine. While I was there, I rebooted mine and it magically started working right.
Then about a hour ago, it stopped working again. Rebooted twice and nothing. Called Verizon tech support just to let them know there might be an issue since my phone and the display phone werent working right. They transferred me to a
"4G specialist" who had me shutdown the phone while he "rebuilt" my account in their system. Booted back up and it works again.. Dont know if something he did fixed it, or the third reboot fixed it.
BTW, my phone is factory stock. Have it set to LTE/CDMA Auto in th phone settings.
Sigh... it's doing it again this morning
Same here, stuck using 3G until further notice.
Sent from my HTC Thunderbolt
Ya this problem is making me mad, I'm going on a trip, and when I get back if I still have problems I will just unroot and get a replacement, I really hope someone knows a fix to this though and posts it
Sent from my ADR6400L using XDA Premium App
My 4g and 3g have been on the outs today here in ohio. Never had the issue before today. I'm assuming its a network issue and not an issue with my phone. And I have the new radio fyi.
Sent from my ADR6400L using XDA Premium App
schwab16 said:
I'm having a problem where my phone will not connect to 4G, it connected fine for about 2 weeks and then it stopped working. I have tried everything I can think of, restores, data wipes, new roms, the new radio, messing with modem settings, but I have had no luck, I'm starting to think that it is just my Thunderbolt and I will have to get a replacement I took this screenshot of the thing i think is werid, the phone recognizes the LTE network but GPRS service is disconnected. If anybody has any suggestions on something for me to try it would be greatly appreciated. Thanks
Click to expand...
Click to collapse
-89 dB is pretty weak. -89 to -93 is what mine is at most places in my house. The only way it will go from 3G to 4G is if I walk over to the bedroom window facing the nearest celltower and then it will go to about -78 and switch to 4G.
When facing the tower do not "cup" the phone because I have seen as much as 10dB loss from my hand being between the phone and the tower.
crazed_z06 said:
Sigh... it's doing it again this morning
Click to expand...
Click to collapse
I have similar issues in San Diego as well. Fortunately I work from home, so I just enable WiFi for now.
Sent from my ADR6400L using XDA Premium App
crazed_z06 said:
Sigh... it's doing it again this morning
Click to expand...
Click to collapse
I can say the same thing in Phoenix.... you have good 4g days and you have bad 4g days. Like yesterday... up then down then up then down then nothing for an hr.... then up and down... an awesome way to tank the battery.
I wish Big Red would make up their minds... and fix these issues.
Same here in scottsdale, shows the 4g icon but there is no data till it switches back to 3g. Maybe just a coincidence but mine started yesterday after upgrading to the new radio and bamf 1.5
Shinanigans250 said:
Same here in scottsdale, shows the 4g icon but there is no data till it switches back to 3g. Maybe just a coincidence but mine started yesterday after upgrading to the new radio and bamf 1.5
Click to expand...
Click to collapse
Same for me in southern Scottsdale. Also started happen with new radio and bamf 1.5.
I'm going back to old radio and 1.4 for now...
crazed_z06 said:
I been have problems with 4G since Saturday here in San Diego. It has been working fine for 3 weeks up to this point. I have 3-4 bars of 4G, but there's no network connection. The connection does NOT bounce between 3G/1X. It is solid 4G, however on the 4G LTE icon at the top, only the white arrow lights up, never the down arrow. When I run the ping test in the diag screen you posted there, it fails.
BTW, my phone is factory stock. Have it set to LTE/CDMA Auto in th phone settings.
Click to expand...
Click to collapse
I'm having the same exact problem you are having in NYC and now in Boston while I am on vacation. If I force the phone to 3G, everything works beautifully, but to get 4G working again, I have to power off and on the phone.
Now, while in Boston, this issue happens when I am in an area of no cell signal (say the parking garage of my hotel) and then walk into an area with cell signal. I'll wake my phone from standby and will not see the 4G symbol, and then the symbol appears, but no data, like what you described.
I wonder if it has to deal with how the phone connects to the towers. Maybe the new radio will fix it? I'm currently on stock since it's still runs pretty damn well.
Just to mention, my phone does not suffer from the cycling issue between 3G and 4G.
Switched to bamf remix 1.5 with the same updated radio and 4g works great now. Kinda like the remix better.. win win
Did you try taking out your batter and sim card... waiting a minute and then putting them back in? I had this problem once where I was stuck in 3G in a 4G area and this is what tech support had me do. I didn't think it would work, but it did!
Hi all, woke up this morning to find some strange network errors when using the mobile data network (AT&T).
Error: 502 Bad Gateway on certain sites and apps.
Not working: ESPN, XDA, Speedtest.net, Yahoo, Gamefly, Crackle, Pandora, TuneIn Radio Pro, Flixster.
Working: All google sites and apps, Netflix, Soundhound, Kindle, Nook, Groupon, Urbanspoon, Amazon Appstore, Comixology, Draw Something, Flipboard, Instagram, WhatsApp, Skype, Zinio.
Have not tested all on Wifi, but ESPN and XDA did work at home this morning.
So, can anyone test any of these sites and report back? I wonder if it is a local ATT network thing or something more widespread. I doubt it's a problem with the websites.
The only thing I did this morning was flash V2 of Scott's extended quick settings. On the off chance that caused the error, I flashed back CleanRom 2.1, but the errors remained. Every site was working perfectly yesterday.
Thanks
I have the same problems, my data doesn't work at times and wifi drops like crazy, this is annoying
I only created an account here because no one else on any site is reporting this problem.
The same exact thing is happening to me this morning also. This is very annoying. I did nothing out of the ordinary last night. Last thing I did was check ebay then stop most of the non important apps still running before I went to bed. I awoke this morning, checked my email and went to work. I went to check ebay this morning and the 502 bad gateway appeared. I then went to check my hockey schedule to see the time of my next game. Same 502 error. I went to reload a page I had saved in Safari. Same 502 error. I just did a bunch of searching for this 502 error & AT&T & IPhone or ANYTHING. THIS IS THE FIRST SITE I HAVE FOUND THAT ANYONE ELSE EVEN MENTIONED THIS PROBLEM.
I have a VERY HARD TIME believing that we are the only 3 on the PLANET who are experiencing this. But somehow, NO ONE ELSE IS ASKING THE QUESTIONS. Once I saw that you Artoods had the same problems, I checked the sites you said were working. That appears to be so. My Google, Netflix & drawsomething are working fine. (My Urbanspoon does not appear to be working though, the circle just keeps spinning) So not sure what is happening, but you are not the only one.
Hrm usually means a poor connection. Have you guys tried driving a few miles and try using a different cell tower? It could help you find out if it's just that tower then you would have something to tell your provider.
thcue said:
Hrm usually means a poor connection. Have you guys tried driving a few miles and try using a different cell tower? It could help you find out if it's just that tower then you would have something to tell your provider.
Click to expand...
Click to collapse
I am at the workplace, so I cannot for another few hours at least.
Just tested ESPN.com on a co-workers iPhone. Took forever and a half to load, but no 502 error (tried on my phone 5 feet away and still no-go). Will try some others.
In any case, I am going to pass by an ATT store on my break and ask around if the problem persists.
dozer3677 said:
I only created an account here because no one else on any site is reporting this problem.
The same exact thing is happening to me this morning also. This is very annoying. I did nothing out of the ordinary last night. Last thing I did was check ebay then stop most of the non important apps still running before I went to bed. I awoke this morning, checked my email and went to work. I went to check ebay this morning and the 502 bad gateway appeared. I then went to check my hockey schedule to see the time of my next game. Same 502 error. I went to reload a page I had saved in Safari. Same 502 error. I just did a bunch of searching for this 502 error & AT&T & IPhone or ANYTHING. THIS IS THE FIRST SITE I HAVE FOUND THAT ANYONE ELSE EVEN MENTIONED THIS PROBLEM.
I have a VERY HARD TIME believing that we are the only 3 on the PLANET who are experiencing this. But somehow, NO ONE ELSE IS ASKING THE QUESTIONS. Once I saw that you Artoods had the same problems, I checked the sites you said were working. That appears to be so. My Google, Netflix & drawsomething are working fine. (My Urbanspoon does not appear to be working though, the circle just keeps spinning) So not sure what is happening, but you are not the only one.
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I am having the exact same problem, it started this morning... iphone 4S on at&t 3G.
mine are all back up and working properly, I can browse xda on my phone again
bloodrain954 said:
mine are all back up and working properly, I can browse xda on my phone again
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Ok, everything appears to be working for me again. I just went to lunch (about 20 minutes long), when I left for lunch and while waiting for it, these things were still not working. But as I was sitting at my desk eating, I tried again and everything worked. I just checked probably less than 5 minutes ago, so this is all still fresh.
Everyone should check their phone again now. I am not sure why this happened, but for me at least, it appears to be working again. I'll update if anything changes. Thanks to Artoods for first reporting this problem and others for confirming that I wasn't the only one.
dozer3677 said:
Ok, everything appears to be working for me again. I just went to lunch (about 20 minutes long), when I left for lunch and while waiting for it, these things were still not working. But as I was sitting at my desk eating, I tried again and everything worked. I just checked probably less than 5 minutes ago, so this is all still fresh.
Everyone should check their phone again now. I am not sure why this happened, but for me at least, it appears to be working again. I'll update if anything changes. Thanks to Artoods for first reporting this problem and others for confirming that I wasn't the only one.
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out of curiosity, are you in south florida?
bloodrain954 said:
out of curiosity, are you in south florida?
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Actually no. I am 15 minutes north of Philadelphia, Pa. There is a tower in a town called Willow Grove, maybe a 5 minute drive from here. To my knowledge, that is the closest cell tower.
Network issues but different
For the sake of not starting a new thread, and I have searched for my issue with no resolve here. I am having a slightly different issue but still a strange network problem. I work in an office that carries no cell signal whatsoever , and when I walk outside my phone will indicate that it has obtained signal, 3bars - full service with 4g coverage. However when I attempt to dial a call the phone sits at dialing until it time out like there is no service, no matter how long I wait with it showing signal it continues to do this. The only solution I have is to put the phone in airplane mode wait about 5 minutes and then turn it off. Once it reacquires signal all is good.
Any one else having this issue
Update- Working for me now too. Funny enough, I had to go to the ATT store to handle some account stuff, and when I mention to the staff member the little issue I was having in the morning, my test page loads up perfectly fine .
Still find it very odd that the error was selective about which websites were accessible.
bspilner said:
For the sake of not starting a new thread, and I have searched for my issue with no resolve here. I am having a slightly different issue but still a strange network problem. I work in an office that carries no cell signal whatsoever , and when I walk outside my phone will indicate that it has obtained signal, 3bars - full service with 4g coverage. However when I attempt to dial a call the phone sits at dialing until it time out like there is no service, no matter how long I wait with it showing signal it continues to do this. The only solution I have is to put the phone in airplane mode wait about 5 minutes and then turn it off. Once it reacquires signal all is good.
Any one else having this issue
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I used to have a similar issue with my old iPhone 4, although I did receive some signal in my office (31st floor). If I went up or down once connection was lost, I could only regain by cycling the airplane mode or mobile data. I'd chalk this up to loss of signal causing temporary radio craziness. Luckily no such issues have plagued my One X so far.
Artood2s said:
I used to have a similar issue with my old iPhone 4, although I did receive some signal in my office (31st floor). If I went up or down once connection was lost, I could only regain by cycling the airplane mode or mobile data. I'd chalk this up to loss of signal causing temporary radio craziness. Luckily no such issues have plagued my One X so far.
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Yeah I kinda figured, I just purchased on 17th and am coming from and Inspire 4g, rooted running ARHD 7.X.X. I never had the issue with that phone but it wasn't "4g" nor was it the same radio. I was just checking if someone had the same issue and had another solution. Maybe a new, Im still running 1.73....
Much thanks man.
The One S got a connectivity fix today, hopefully we'll receive one soon as well
dozer3677 said:
Actually no. I am 15 minutes north of Philadelphia, Pa. There is a tower in a town called Willow Grove, maybe a 5 minute drive from here. To my knowledge, that is the closest cell tower.
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Wow small world, Willow Grove is about 5 minutes from me too.
I wonder if constantly having LTE on is causing problems, maybe it gets stuck trying to acquire a signal
I think AT&T may have had internal network issues, I was having pretty severe connectivity problems on mobile data for a while on my Inspire today, cleared up by lunchtime though.
Had the same network errors this morning. I'm actually traveling in south Florida and it cleared up by around noonish today. Weird
Sent from my HTC One X using XDA
When I'm engaged in an SMS conversation using the built-in Messenger app, my mobile network keeps dropping. When I try to send a text, it says that I need to insert a SIM card, and the connection bars show I have no connection. If I wait a few seconds, my network connection re-establishes and I can send texts. Interestingly, when it says I have no connection and I can't send texts, I can still receive them.
I've only noticed this happening when I'm texting.
Does this sound like a faulty SIM card, or could it be an issue with my phone? I'm with Bell in Canada on a 32 GB Pixel.
EDIT: I just noticed that this will sometimes happen if I've had my phone in my pocket for a while. I'll pull it out and the network connection will be dropped when the screen comes on, only to reconnect after a few seconds.
Are you in Toronto by any chance? On Telus? I've been having the same issue since late last week. Only happens in Toronto. On my commute to Burlington, everything is fine as soon as I get passed Etobicoke.
The issue for me is mostly on LTE+. That's causing the biggest headache. 3G and LTE seem to be fine. And again, only in Toronto. Outside the city everything (LTE+, LTE and 3G) all work fine.
The only workaround I have while Telus is looking in to it is to use 3G while I'm at home on the Danforth.
Mike
mikeneri said:
Are you in Toronto by any chance? On Telus? I've been having the same issue since late last week. Only happens in Toronto. On my commute to Burlington, everything is fine as soon as I get passed Etobicoke.
The issue for me is mostly on LTE+. That's causing the biggest headache. 3G and LTE seem to be fine. And again, only in Toronto. Outside the city everything (LTE+, LTE and 3G) all work fine.
The only workaround I have while Telus is looking in to it is to use 3G while I'm at home on the Danforth.
Mike
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I'm in downtown Toronto on Bell. I haven't noticed this happen at home in the suburbs, although I use my phone a lot less when I'm not downtown.
madchemistto said:
I'm in downtown Toronto on Bell. I haven't noticed this happen at home in the suburbs, although I use my phone a lot less when I'm not downtown.
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So it sounds like the same issue. Telus and Bell share towers, so that makes sense. And you're having issues in the city but not in the 'burbs. The same issue I'm having.
mikeneri said:
So it sounds like the same issue. Telus and Bell share towers, so that makes sense. And you're having issues in the city but not in the 'burbs. The same issue I'm having.
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Well, at least it's probably not a defect with the phone!
Just received an OTA update (NDE63V) that, supposedly, has an updated cell radio. I'll know in a few hours if this has any effect with my issue... As usual, phone is working fine right now in Hamilton.
mikeneri said:
Just received an OTA update (NDE63V) that, supposedly, has an updated cell radio. I'll know in a few hours if this has any effect with my issue... As usual, phone is working fine right now in Hamilton.
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I just got the OTA as well, but it doesn't seem to have resolved the issue.
Yup. Didn't work for me either.
Are you on band 4? There have been reported issues with that band.
Sent from my Nexus 7 using XDA-Developers mobile app
chrisinsocalif said:
Are you on band 4? There have been reported issues with that band.
Sent from my Nexus 7 using XDA-Developers mobile app
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When I run LTE Discovery, it says the LTE band is unknown.
The problem in Canada seems to be affecting both Bell and Telus subscribers on band 4. Google the Pixel's band 4 problem, you can read more.
Sent from my Nexus 7 using XDA-Developers mobile app
The primary problem reported:
Here: https://productforums.google.com/forum/#!topic/phone-by-google/QTr1T3d42...
Here: https://productforums.google.com/forum/#!topic/phone-by-google/OxkJ1Sn6i...
Here: http://forum.xda-developers.com/pixel-xl/help/problems-lte-t3494517
Im on Sprint in New Jersey and i have the same problem. At the airport my LTE connects and disconnects every 45 secs
Sent from my Pixel using XDA-Developers mobile app
Google acknowledges the problem and working on an update to fix the issue.
Sent from my Nexus 7 using XDA-Developers mobile app
chrisinsocalif said:
Google acknowledges the problem and working on an update to fix the issue.
Sent from my Nexus 7 using XDA-Developers mobile app
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Here's hoping they come out with a fix soon! I'm just glad it's not a defect and something that can be fixed.
I used the support feature on the google pixel phone today and a rep from google called me after requesting a callback. The chat feature was greyed out on my phone. When I brought up the issue of network randomly dropping throughout the day, the rep said this was the first time they've heard of the issue. After going over the issue of my network connection randomly dropping and reconnecting, sometimes accompanied with the triangle icon saying there is no sim card inserted in the phone, the rep called my service provider and left me with them to resolve the issue instead. They said it had to be something with the service provider and not the phone. I'm with Koodo Mobile which is a subsidiary of Telus. The Koodo rep did some testing and had me add a new APN to see if that would stabilize the connection but that didn't do anything. They said it's more likely an issue with the phone because it's connecting to the network but not sustaining the connection.
I've tried swapping out a new sim card hoping it was a faulty sim and that didn't fix it either. A factory reset also didn't do anything. I've confirm the sim and network wasn't an issue when I inserted my sim into my friend's iPhone 6s. There was no connection drop within the 15min sample size. I then used my friend's sim card on my google pixel, he's on Bell's network and the connection did drop within 10mins. We contacted a friend who works with Bell's networking service and he said this was the first time he's heard of this issue and there's been no report on his end of this. He doesn't work at the customer service level so he doesn't know if any pixel connection issues are being reported and brought up to a higher level. I should mention I'm in Toronto so there's no lack of cell towers around for a bad connection.
I'm going to see if I can borrow a Rogers sim card this week for some more testing to see if it's only dropping on the Bell/Telus network as others are reporting. Right now it's very frustrating, I don't know if it's a hardware issue or software issue.
I know it doesn't fix the problem but have you tried to drop to 3g until they fix the towers there? Should at least be less frustrating if it's specific to LTE.
madchemistto said:
Here's hoping they come out with a fix soon! I'm just glad it's not a defect and something that can be fixed.
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That's only what a Google rep said. Hopefully it's not a defect that can be fixed via an update.
The latest update seems to have fixed the problem!
I'm on Virgin, also in Toronto, same symptoms. No change with latest update either